Charter House
At Charter House , the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including safety deposit boxes. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Charter House .
For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Charter House are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Every day at Charter House begins with a delicious complimentary breakfast.
Reasons to stay here
Find rooms here that are cheaper than 99% of all other options in the city.
Find incredible value for money here, which is ranked better than 99% of the city's accommodation.
Compared to other accommodations in Isle of Wight, facilities here are rated higher than 99% of them.
The worst experience in my life”
We are so disappointed with this experience staying in Charter House - We did not have hot water and electricity; We could not take a shower and charge our phone; We could not sleep well as the AC leaked all night and made lots of noise. I wrote an complaint email to Charter House after checking out, and NO RESPONSE AT ALL.
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Great ”
Very nice place staff very friendly and helpful will be back
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Problems with room & communication”
There was no warning on website of their plan to have a nightclub new years party directly under our rooms. The bass kept up till 1:30 am. The rooms sink was not draining properly, even though I asked 2 times for a repair. And no mattress protector, which means a sheet between you and thousands of other bodies. Even though i requested one.
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Great room but noisy walkway for people walking back after the pubs shut. ”
The hotel itself is great. Really nice rooms, really clean, excellent facilities, and lovely staff so no probs there. The location at the weekend seems had lots of loud people on their way back from the pubs using the side of the building as a cut through. Either that or sat on the benches outside being sat loud late at night. If the windows were double glazed it would make all the difference to my decision to stay here again. Such a shame as the place itself is fantastic.
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Beautiful hotel”
Stayed in the hotel with my husband and daughter, beautiful hotel, amazing rooms and lovely breakfast. Would definitely book again.
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Excellent”
Really nice trendy hotel Great facilities Good breakfast Visited family nearby but was more expensive than wanted to pay but that doesn’t take away lovely stay
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Very good”
Guys, pls see the check-in time in your booking details and confirm the same with hotel, I had a very hard time. In my booking confirmation email the check-in time was stated as after 09:00 so I checked out early from another hotel in Sandown. I reached hotel at around 10:00 on Sunday morning with my two kids and I was surprised to hear from the reception that the check-in will start only after 15:00 and she went on to say no hotel in the world would offer early check-ins! I showed her my booking confirmation email and to that her reply was its a mistake on the site I booked my ticket from. She took my number and asked me to walk around the town and she will try to get me in by around 12:00.I was walking around with my two kids in anticipation of a call from her, but big disappointment, no call from her.then another promise was 13:00 and then 14:00, she didnt give me even a single courtesy call.She insisted check-in starts at 15:00 but its 14:00 as per hotel policy! Disappointing!!!
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worth it!”
very nice place and in town center. will visit again.
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FAB!”
Beautiful room. Lovely and helpful staff. Great breakfast.
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Rachael iow”
Perfect location in central Newport and lovely room with thoughtful extras. Harder for carrying heavy cases or if disabled as no lift to upper floors but would definitely return
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