Charterhouse Causeway Bay
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7.4
Very good
/10
(3207 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Better than 81% of properties in Hong Kong
Excellent location - 1.73 kilometers from city center
Parking
Available
  • Consulate of Vietnam50 m
  • Sol Passion Music Limited100 m
  • Consulate of Papua New Guinea100 m
  • Consulate of Trinidad and Tobago110 m
  • St. Margaret's Church130 m
  • Consulate of Guinea150 m
  • Morrison Hill Public Swimming Pool160 m
  • The Han Li170 m
  • Consulate of Malaysia240 m
  • Queen Elizabeth Stadium250 m
  • Free Wi-Fi

    Charterhouse Causeway Bay

    No.209-219 Wanchai Road, Wanchai, Hong Kong, Hong Kong - See map
    "I have stayed here a few times and the most exceptional amenity is the complementary mobile phone in the room with unlimited international calling..."
    Janet - December 4, 2018
    Exceptional reputation
    Recommended by 85% of guests
    Very good service
    7.5 rating for service
    • 540 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!

    Booked 37 times since yesterday | 15 travelers are looking at this property right now

    Value for money7.4
    Distance to city center1 km
    Location rating8.2
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport25.4 km

    Rooms available at Charterhouse Causeway Bay

    S Signature Studio
    S Signature Studio
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Family
    Family
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Business
    Business
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds or 1 double b...
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    Economy
    Economy
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Superior Hot Deal
    Superior Hot Deal
    ...
    • Room size: 16 m²/172 ft²
    • City view
    Enter dates to see prices
    Executive Plus - Superior Room
    Executive Plus - Superior Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    Enter dates to see prices
    Gao Ji Fang -Du Jia Zhuan Xiang
    Gao Ji Fang -Du Jia Zhuan Xiang
    ...
    • Room size: 17 m²/183 ft²
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Charterhouse Causeway Bay

    • 7.2
      Very good

      "Lots of food options nearby!"

      Ma. B.

      |

      January 7, 2019

    • 6.4
      Good
      Location

      "Convenient Location, many eatery places nearby, shopping area within walking distance"

      BOON G.

      |

      September 17, 2018

    • 8.8
      Excellent
      Location

      "Hotel is very close to resto and main street."

      Soegiharto

      |

      October 30, 2018

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    More about Charterhouse Causeway Bay

    More about Charterhouse Causeway Bay

    9.6
    Exceptional

    "Highly recommended and will return soon."

    Janet

    |

    December 13, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Overall good."

    Berman

    |

    January 6, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Ta Pantry Private Dinng & Catering
    160 m Chinese, French
    Winter Steam Pot
    160 m Chinese
    Sing Kee Restaurant
    210 m Chinese, Seafood
    American cuisine
    American cuisine
    Outback Steakhouse
    800 m American, Australian, Steakhouse
    Burgeroom
    810 m American
    Triple O's Hong Kong
    1.3 km American, Fast food
    Asian cuisine
    Asian cuisine
    Islamic Centre Canteen
    30 m Asian, Chinese, Halal
    Harry's Bar and Lounge - The Charterhouse
    40 m Asian, Bar
    Wai Kee Duck Rice
    170 m Asian, Chinese, Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    S Lounge Daily Service Hours: 10:00am – 10:00pm; Evening refreshment: 4:00pm – 7:00pm

    Reviews of Charterhouse Causeway Bay from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3207)Booking.com Reviews (2640)
    7.4
    /
    10
    Cleanliness7.3
    Facilities6.9
    Location8.2
    Room comfort and quality7.3
    Service7.5
    Value for money7.4
    All languages
    All guests (3207)
    All room types

    Show reviews that mention 

    Showing 2095 verified guest comments
    12345
    10.0
    Exceptional
    Soh from Singapore
    Family with young children
    Family
    Stayed 7 nights in June 2019

    Unique hotel with good facilities”

    Hotels in HK are usually expensive and small. Rooms in Charterhouse is of right mix - Good value and enough space to store luggage. Deco is nice and there is even a well-equipped gym on the 5th floor to burn off the fats after indulging in the food along the food street nearby. Hotel is 7 min walk to Wan Chai MTR and is 5-7 min walk to nearby shopping malls. Staff are friendly too.

    Reviewed July 10, 2019
    8.0
    Excellent
    Farhana from Singapore
    Family with young children
    Family
    Stayed 3 nights in March 2019

    Surrounded with Halal Eateries, tho Family Room is really small and compact.”

    Stayed 3 nights at Charterhouse Causeway Bay and another 3 nights at Harbour Grand Kowloon so we get to feel staying at both sides of HK. If you're looking to easily find Halal eateries (Wai Kee Roast Duck, Islamic Centre, Istanbul Turkish Restaurant) and nearby a mosque (just less than 1 min wallk from back door of hotel), just settle for Charterhouse Causeway Bay if you don't mind the super compact and cramped Family room which basically have 2 queen sized beds (joined up), no dressing table, no wardrobe, but provide a space to hang some clothes. I don't mind coming back to stay here again despite the small room as it's easily accessible to the Bus, Times Sq, MTR, and most impt halal food!!!

    Reviewed May 17, 2019
    8.4
    Excellent
    Joanna from Philippines
    Group
    Family
    Stayed 4 nights in June 2019

    Value for Money”

    We chose the family room Location - Pros: Near to bus stops and Causeway Bay Time Square station Close to restaurants and convenience stores Cons: You will have to pass through a wet market every morning to get to the stations / bus stops faster. It is a short walk Rooms - Pros: Aircon was cold, good for summer. Beds and pillows were soft too! Cons - There were not a lot of tables to put your things in, no refrigerator too Staff - Very helpful. We always asked for the best route going to the tourist spots we planned to go to. Facilities - Good I definitely recommend this place if you like to stay in the Causeway Bay area. Wan Chai station is pretty far from here.

    Reviewed June 27, 2019
    8.4
    Excellent
    Alex from Hong Kong
    Business traveler
    Economy
    Stayed 1 night in November 2018

    Excellent”

    If you are traveling on a budget, this is the place for you. Location is great, close to public transport. Bed is nice, pillows could be a little bit nicer. Water pressure is decent, even though the tap fell apart and sprayed water everywhere, but engineering and the hotel manager continuously apologized and problem was fixed 15minutes later. Didn't experience much any of the facilities. Short stay, checked in late at night and checked out early but worth it for the money.

    Reviewed March 22, 2019
    8.4
    Excellent
    Dolly from Philippines
    Family with teens
    Family
    Stayed 4 nights in June 2019

    Excellent”

    Staff are nice and kind. Room is cleaned daily with replenished hotel kits and fresh towels and bed sheets. There are nearby good eats and few minutes walk to various malls and shops. However, train stations' about 10 mins. walk away. Overall, we had a good 4-night stay in this hotel.

    Reviewed June 12, 2019
    7.6
    Very good
    Garry from United Kingdom
    Solo traveler
    Superior Room
    Stayed 1 night in June 2019

    clean and tidy”

    The place was set back of the main drag so a little quieter which makes a difference, The room was clean and tidy. I thong agoda advertise which they dont have any more is smoking rooms. No problem smoke down stairs outside the building.

    Reviewed June 11, 2019
    8.4
    Excellent
    Atul from India
    Family with young children
    Family
    Stayed 5 nights in May 2019

    Good Hotel with awesome location near shopping areas and proximity to public transport”

    Friendly & courteous staff makes all the difference! Staff guided us properly every day for our sight seeing activities. Rooms are clean and linen & toileteries are replaced everyday on request. Breakfast was decent however would have preferred more vegeterian/vegan options and changes to menu on a daily basis. Their lounge runs happy hours everyday so you can get a good deal on drinks! Handy 4g phone helps you stay connected without having to take a roaming plan from your country. All in all a professionally run, no-nonsense, good budget place with good connectivity if you want to stay in the central part of hong kong !

    Reviewed June 06, 2019
    6.0
    Irene from Philippines
    Family with young children
    Family
    Stayed 4 nights in May 2019

    Great location”

    Great location but could be cleaner. Exhaust smells like smoke and i think there were some bed bugs. Location is great near tram and bus stops. Near fresh fruit and veggie market. A bit walk towards MTR. Beds were big and can accomodate all of us.

    Reviewed June 02, 2019
    9.6
    Exceptional
    Angela from Australia
    Family with young children
    Family
    Stayed 4 nights in May 2019

    Clean and comfy!”

    I love that the family size rooms! theyare clean and white, we've got good-sized windows with great views, we have all the facilities we needed like free wifi, kettle, hairdrier, slippers, a safe for valuables, large room under the beds for lugguages and the beds were comfy! we even have a free mobile phone that we can use when we go out. How great that is!

    Reviewed May 22, 2019
    9.2
    Exceptional
    Oeystein
    Solo traveler
    Economy
    Stayed 2 nights in May 2019

    Exceptional”

    Good location, clean, friendly staff. Didn't have a power outlet by the bed, which is always annoying, but did have an adapter for certain foreign plugs, which is a plus... For those of us enjoying filthy habits - wasn't smoker friendly, even though it listed having smoking rooms on agoda, was a bummer...

    Reviewed May 07, 2019
    8.4
    Excellent
    charles from Switzerland
    Family with teens
    Junior Suite
    Stayed 2 nights in May 2019

    Good location spacious room for HK”

    We took a junior suite, bedroom quite spacious for Hong Kong. Very comfortable beds with feather pillows! The adjoining sitting room / sofa bed over-stuffed with furniture made it impossible to walk round the turned down bed; Loose the coffee table and at least one side table? Great location near Times square and many restaurants Note, next door construction is at ground level for a new high rise so noisy every day 8am-6pm so will not be peaceful for quite a while. Overall a good short stay

    Reviewed May 06, 2019
    8.0
    Excellent
    Gregory from United Kingdom
    Business traveler
    Economy
    Stayed 1 night in July 2018

    Reasonable hotel in Wanchai-CWB”

    This hotel is halfway between Wanchai and Causeway Bay is a convenient location for both of these areas but means you have to walk much the same distance to either Wanchai MTR or CWB MTR station - about 10 minutes, which might be too far for some people in the middle of the summer. You can also walk down to Hennessy Road and get the tram but that is also hot in the summer. This is a proper hotel with a small lobby and café on the ground floor. The rooms come in two flavours depending on the floor. There is a Signature floor with small but very modern rooms including a decent sized shower bathroom and working desk. Rooms on the upper floors are more traditional wood panelled affairs and those rooms are slightly larger (from a previous trip). I have stayed in this hotel before and I would certainly stay there again at this price. There are almost endless options for breakfast, lunch and dinner within a short walk of the hotel.

    Reviewed August 03, 2018
    10.0
    Exceptional
    Juanito from Philippines
    Family with teens
    Family
    Stayed 6 nights in July 2019

    We had a pleasant stay.”

    Good location, accommodating staff, good food, clean environment.

    Reviewed July 13, 2019
    6.4
    Good
    vera from Indonesia
    Couple
    Superior Room
    Stayed 6 nights in December 2018

    Location”

    very good location especially for moslem as behind the building there is a masjid and have halal food canteen. the dimsum was very delicious. I would stay in this hotel again.

    Reviewed July 04, 2019
    6.4
    Good
    YEE from Malaysia
    Family with young children
    Family
    Stayed 3 nights in April 2019

    Disappointment”

    + Awesome breakfast. - Bed bugs. Got bitten all over my legs and arms. - the complimentary drinking water was only been given upon the 1st day. No refill on the 2nd and 3rd day of my stay. - bed linen and quilt cover has never been replaced throughtout my 3 nights stay.

    Reviewed April 27, 2019
    3.6
    sherlina from Malaysia
    Family with young children
    Family
    Stayed 2 nights in April 2019

    Acceptable”

    Front desk staff unfriendly and not allow early check-in for only 1/2 hours before 2pm but I saw some of the local and west people can check-in early. Book for 2 nights stay but only get mineral water for 1 night only.Totally unacceptable.

    Reviewed April 08, 2019
    6.0
    MOHD from Malaysia
    Business traveler
    Junior Suite
    Stayed 2 nights in March 2019

    Worst Hotel Customer Service”

    The amount of travels I have been to never have I experienced the worst customer service from a HOTEL in my life. Rude, arrogant, unresponsive. I sent 5 emails to them for a simple request of a receipt and clarification about the room and no response to this date. My friend had trouble logging in to the internet and the staff at the desk who looked like the manager took his phone and keyed in a different login ID to the one given to us for our rooms and THREW THE PHONE BACK TO US on the desk. Maybe its a culture in Hong Kong for throwing things at the customer but for me its absolutely ridiculous. The cleaner at the hotel was very friendly. 3 days in Hong Kong and she was the only local in the entire city who greeted us everytime she saw us. Such a beautiful city ruined by this selfish arrogant and rude hotel staff.

    Reviewed March 27, 2019
    6.8
    Good
    David from Hong Kong
    Business traveler
    Business
    Stayed 5 nights in February 2019

    Good location”

    Cleaning staff were very pleasant & efficient. Mainland gym attendant acted like a psychopath, presume he hates non Chinese? Suggest you avoid any contact with him..... Buffet good except for the beef, however plenty of choices and restaurant staff very pleasant. Hotel has it's own Sports bar which is very good Check in can be chaotic... Good bathroom. Plenty of restaurants nearby

    Reviewed March 13, 2019
    8.8
    Excellent
    Nurul from Malaysia
    Business traveler
    Superior Room
    Stayed 2 nights in March 2019

    Strategic location, good hospitality, clean. Good place to stay for business and short vacation.”

    I am Muslim travelling for work and vacation. Location: very strategic for Muslim, literally 100 steps away to the Islamic centre where the canteen is famous for its dimsum (you just walk out to the hotel parking lobby towards the back and you will see the Islamic Centre). Also about 5 mins walk to Wai Kee, popular for its’ halal mutton curry and roast duck. It’s about 10-12 mins walk to either Wan Chai or Causeway MTR. Quite difficult with luggages but nothing too toublesome and you can enjoy the shops along the way towards the MTR. And you will find Istanbul Kebab as well along the road from the hotel to wan chai MTR. The area is safe, still lots of people along the road at 10 pm. The staffs are helpful, able to converse in english, the room was spacious enough, clean, all facilities are as mentioned.

    Reviewed March 10, 2019
    10.0
    Exceptional
    Kai from Singapore
    Solo traveler
    Superior Room
    Stayed 4 nights in February 2019

    Best location! ❤️”

    It was my second stay here with this hotel and I must say the location is superb considered that nearby there are late night cafes for people who get hungry late at night. Located between Wan Chai and Causeway Bay. So many shopping places surrounding the hotel. Hotel staff are friendly making you feel like you're home! This hotel will be in my go-to list the next time I return to Hong Kong

    Reviewed February 27, 2019
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    Charterhouse Causeway Bay
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    • Excellent location
    • Lan Kwai Fong
    • Causeway Bay MTR Station is within 0.56 km