Nice place”

charterhouse causeway bay is located at a convenient location, there are convenient stores, food fast shops, restaurant nearby. regarding transportation, i can easily get mtr, bus, minibus and taxi nearby. it is definitely good money for value and i will recommend the hotel to friends who will go to hkg and want to experience the convenience in this place. the room is neat, clean and tidy. the staff is friendly and helpful. i appreciate the help and services provided by the staff. yet, it will be much better if the bathroom can be more larger. as a conclusion, i found charterhouse causeway bay is the hotel i will stay in my coming visits to hong kong.

Impromptu weekend break”

My sister, who was visiting the Philippines from the US, mentioned in passing that she hasnt been to HK in over 30 yrs so on a whim, we decided to take a 5D/4N break in HK and booked at the Charterhouse. We made the right choice!!! The gentleman who checked us in was nice and allowed us to check in early and informed us that should we need a late check out, we can just request for it. We found the rooms compact but it was funtional & quite cozy. We love the soft pillows. There is a very nice lady assigned on our floor (15/F) who is so efficient in maintaining our rooms. We love her!!! The breakfast spread wasnt too bad. The staff there were very attentive. The concierge was efficient & helpful. Charterhouse is convenient as it's in the middle of Wanchai & Causeway Bay. If you can catch a promo deal on Agoda, dont hesitate to stay in Charterhouse. So what if it's a bit old? What's important is it is very well maintained. We will come back for sure! Kudos to all.

Nice modern exec floor”

i live in hong kong and i struggle to find places to recommend. i think that the location is the best thing abot the charterhouse hotel (and everything else about it is fine, too). causeway bay is just a walk arund the corner. as is wan chai and happy valley and even the harbour front marina. central can be a bit claustrophobic, whereas causeway bay has more open places to wander. and yo can get a taxi or better till, a tram into central whenever you like.

Great location, nicely decorated, friendly staff”

nicely located half way between causeway bay and wanchai, the charterhouse causeway bay provides easy access to one of the most exciting and comprehensive shopping/dining districts in hong kong. wifi is available, but my room was located at the corner, so there was reception only by the door.. lived there for two nights and i have to say they could have maintained the room better - e.g. replace toiletries with new ones and tidy up the bed more properly after the first night. the tv is very small although most channels are available.

Great Value & Service!”

A group of 4 of us stayed in the newly renovated family room for 5 days. Everything was superb! The entire hotel had strong air conditioning which is a blessing in humid Hong Kong weather. We were a 5 minute walk away from the Times Square shopping area and had extremely easy access to calling taxis (which are very affordable in Hong Kong or the hotel can call you a taxi if you can't catch one) or buses/vans/MTR stations. There is a Sharetea and McDonalds down the block for people trying to minimize their daily walking. Everyone overall speaks English well and are very courteous. They will ask you for a 1,000 HKD cash security deposit for the room and it will be a quick 5 minute process to check the room/ return it to you when you check out. Cleaning ladies are the sweetest and do a very thorough job (vacuum everything down to the last speck of dust) and the gym has great variety. Will definitely stay at Charterhouse again the next time I visit HK. Thanks!

Excellent Hotel in the heart of Hong Kong”

I was surprised by how friendly the hotel staff were. Normally when staying at hotels that are full of businessmen during the week, staff are less than friendly to the tourist travel in my experience. At the Charterhouse this was definitely not the case. Also the location is excellent for food, shopping, nightlife and tourism. Almsot equl distance between Wan Chai and Causeway bay stations. perfect and good value for the price. I have now stayed twice and plan on staying more.

Cleanliness, Convenience, Comfort”

many travelers visiting hk keep commenting on how small a particular hotel is. the truth is unless you pay premium price on a hotel room, most places you stay (in hong kong) will be small. please remember hong kong is a crowded small city with one of the highest population concentration, thus, when you book a hotel, one should look for the three c's i mentioned above. charterhouse was able to provide all three c's. i was traveling alone and needed a single bed bedroom. it's always amazing to see how hong kong people are excellent space planner--they really know how to avoid wasting space without making one feel claustrophobic (if you are 190cm weighing over 300 lbs. then it can feel tight in their bathroom). being a eco-conscious person, my only concern is their toilet. one always have to flush twice (even without toilet paper) in order for the toilet to flush completely. at first, i thought it was only a problem specific to my room, however, i was using the downstairs restaurant restroom and the same thing happened to the toilet in both stalls. thus, it's clearly a toilet problem. i hope they will consider gradually replacing all the old toilets with newer ones so water can be conserved.

Good service & comfortable room as usual! ”

I often stay at the Charterhouse Causeway Bay when I visit Hongkong, Causeway Bay. Value for money and comfortable rooms. Although the rooms are a little old, however the cleaners do try their best to keep it clean. Comfortable bed and good service provided. If you need a taxi, the staff will try their best to get you one.

Surrounded with Halal Eateries, tho Family Room is really small and compact.”

Stayed 3 nights at Charterhouse Causeway Bay and another 3 nights at Harbour Grand Kowloon so we get to feel staying at both sides of HK. If you're looking to easily find Halal eateries (Wai Kee Roast Duck, Islamic Centre, Istanbul Turkish Restaurant) and nearby a mosque (just less than 1 min wallk from back door of hotel), just settle for Charterhouse Causeway Bay if you don't mind the super compact and cramped Family room which basically have 2 queen sized beds (joined up), no dressing table, no wardrobe, but provide a space to hang some clothes. I don't mind coming back to stay here again despite the small room as it's easily accessible to the Bus, Times Sq, MTR, and most impt halal food!!!

The CharterHouse Causeway Bay Hotel”

You'll get your money's worth, and even more. Easier to get Ocean Park tickets from the information booth. Will only cost you less going there. Instead of taking a cab or bus to airport, we used their shuttle service for two persons. Taking taxi would be more expensive. When taking MTR, use the Causeway Bay MTR Station via the Times Square, we had a long walk from MTR the first time coz the address said Wanchai Rd, Wanchai, HK so we used Wanchai MTR Station. City Life magazines were given -- the maps and the must-sees in them were our guides in our 5-day vacation! Complimentary fruits were also provided.

Back again ”

I had stayed two nights at the Best Western in Kowloon where I was given a "large" bed, which was actually two twins put together. Fortunately I had stayed at the Charterhouse before and I remember a better experience there. I went over to Hong Kong island again to stay at the Charterhouse. I was delighted to have a real large bed and to have access to a "handy" phone that gave me free international calls, GPS and a hotspot so I wouldn't have to constantly look for McDonalds and 7-Eleven to get on the internet. Little details like that make for a better experience.

Best location! ❤️”

It was my second stay here with this hotel and I must say the location is superb considered that nearby there are late night cafes for people who get hungry late at night. Located between Wan Chai and Causeway Bay. So many shopping places surrounding the hotel. Hotel staff are friendly making you feel like you're home! This hotel will be in my go-to list the next time I return to Hong Kong

convenient & comfortable”

i was on a business trip. this is my 2-3 visit to charterhouse. i like the hotel for its service. they reception and concierge are all very helpful. i've always stayed in the single room. the rooms are a little small but its enough for a quick business trip. bed is soft and comfortable. overall cleanliness is good. they have a small gym with treadmill which is good. convenient location and near causeway bay mtr and time square. when the price is right i will always choose charterhouse causeway bay.

Great value, fine service”

i've stayed at the charterhouse causeway bay twice. the first time was when the booking at another hotel was over, and it had no rooms, so i needed a change. the charterhouse really saved me!) other hotels were either full or not affordable, cause it was during the hk electronics exhibition held at wanchai in the nearby. the second time i booked it for me and my colleague. after we left he found that he had forgotten money in the room. so i connected the hotel, got a quick response from them, and my colleague got his money back at the hotel's reception on his next trip to hk. so, the charterhouse was very helpful this time too!

Review of Charterhouse Hotel in Hong Kong”

I had a really nice stay in Hong Kong thanks to the Charterhouse Hotel. It was easy to find the hotel and the surrounding area had enough restaurants, interesting sights, and cafes within walking distance. The hotel staff answered my questions quickly, such as when I wanted to know how to get to the Big Buddha or when I needed a taxi, and they wanted to make sure my stay was comfortable. I am glad the room had temperature control and a variety of stations on the television. Overall, I had a positive experience for a decent price and would recommend the hotel to others.

Excellent”

We are regular guests at Charterhouse. For our purposes, the location is excellent and the staff helpful. On our last visit, our room was on the side facing 2 construction sites so it was noisy through the day. The room safe wasnt working so we were moved to another room on the other side of the corridor and the construction noise was not noticable. The rooms are a reasonable size (for Hong Kong - we once had an 8sqm room in Mongkok which included a shower !). Decor is dated and in need of refurbishment and the room carpets could do with a shampoo,, but all in all they are quite tolerable. I would happily reccomend this hotel.

Showing its age but well located and good value”

This was our third stay because the location is so good for shopping and restaurants. The Charterhouse is an elderly hotel, the "superior" room being quite small one wonders what the "inferior" rooms are like. Nevertheless it is comfortable and clean enough including the bathroom. This hotel caters more for sports teams and fans with the "Champs Bar" in the basement but it has no facilities for kids. The TV channels cater mainly for Chinese and sports fans not for Kids. There is no BBC or CNN only local Hong Kong channels in English. Anyone planning to book for April 2014 is warned that external refurbishment is on the North side with netting up all over the facade so insist on a room on the South side that has a better view.

VALUE AND LOCATION GREAT”

Great value if you catch a deal! I've stayed at Mini Hotel Causeway Bay, Best Western Causeway Bay, South Pacific, Hotel Bonaparte by Rhombus, The Vela, and Zen Rooms, and Charterhouse is the best in this price range in Causeway Bay. Single room is small but had a desk and a closet. Location is close to Times Square and Wan Chai. As a solo traveler, the room was comfortable, clean and quiet. Will definitely stay here again.

Great Location and Cheap”

The Charterhouse is centrally located in Wan Chai. This hotel is right in the centre of Wan Chai and is probably one of the best located hotels in Hong Kong. The Charterhouse is cheap and the rooms are good. The service however is come day go day. But remember this is a cheap hotel and you get what you pay for. One thing which did annoy us is that they have taken the fridge out of the rooms. Very annoying.

Reasonable hotel in Wanchai-CWB”

This hotel is halfway between Wanchai and Causeway Bay is a convenient location for both of these areas but means you have to walk much the same distance to either Wanchai MTR or CWB MTR station - about 10 minutes, which might be too far for some people in the middle of the summer. You can also walk down to Hennessy Road and get the tram but that is also hot in the summer. This is a proper hotel with a small lobby and café on the ground floor. The rooms come in two flavours depending on the floor. There is a Signature floor with small but very modern rooms including a decent sized shower bathroom and working desk. Rooms on the upper floors are more traditional wood panelled affairs and those rooms are slightly larger (from a previous trip). I have stayed in this hotel before and I would certainly stay there again at this price. There are almost endless options for breakfast, lunch and dinner within a short walk of the hotel.