Very good 7.3
Based on 1547 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1547 reviews
  • Cleanliness 7.2
  • Facilities 6.8
  • Location 8.1
  • Room comfort and quality 7.3
  • Service 7.3
  • Value for money 7.2
  • Food and dining 6.7
Sort by

CHIN from Malaysia
Business travelers
Executive Plus - Economy Room
Stayed one night in May 2015
Antique and comfortable
Antique, comfortable, nice breakfast
The room a bit old but clean. Provide free smartphone with free internet connection and local calls during the stay. Overall was a good stay.
Reviewed September 06, 2015
Did you find this review helpful?

AIJUN from Sweden
Families with young children
Superior
Stayed one night in August 2015
family friendly, good location
family friendly, good location and easy access to delicious foods
Reviewed August 23, 2015
Did you find this review helpful?

LEE from Taiwan
Solo travelers
Executive Plus - Economy Room
Stayed one night in August 2015
Good location.
Good location. Old but clean room. Nice breakfast.
Reviewed August 22, 2015
Did you find this review helpful?

Guntur from Singapore
Solo travelers
Executive Plus - Economy Room
Stayed one night in March 2014
Fight hvng
xhoydyofohdbclhchcl
jfphffpufpuf Hordyopupyd Oydoyd
Reviewed August 21, 2015
Did you find this review helpful?

Lam from Hong Kong
Solo travelers
Superior
Stayed one night in May 2015
Hotel is old but in a great location
Location and comfy bed
Very close to Causeway bay times square, restaurants everywhere. Hotel is a bit old but it's okay for the price.
Reviewed August 14, 2015
Did you find this review helpful?

Felicia from Indonesia
Families with young children
S Signature Studio
Stayed one night in December 2014
Good Location and Friendly Helpful Staff.
location, clean and helpful staff
Overall was Good. No problem at all. Will definitely come back to stay here again.
Reviewed August 14, 2015
Did you find this review helpful?

Paul from United States
Solo travelers
Superior
Stayed one night in August 2015
Decent hotel, poor management of front desk
Comfy bed, no smoking room, warm shower
Decent friendly hotel but lacking any common sense at the front desk. Mainland Chinese do not line up for anything Charterhouse to follow the lead of other 3 star HK hotels and set up a clear channel for processing check in and check out. Currently, it is a chaotic mob scene with everyone pressing forward with no clear lines. Front desk staff very poor and slow and avoiding any kind of eye contact. Middle aged men managers linger around lobby but do nothing productive to help the situation. Only one front desk staff during the most busy hour of 11AM-12PM. Sad that with a little bit better & smarter management without the need for more resources, entire experience would be much better for everyone.
Reviewed August 14, 2015
Did you find this review helpful?

Ming from China
Business travelers
Superior
Stayed 3 nights in July 2015
Room Facilities
Enough Power Cord
Reviewed August 08, 2015
Did you find this review helpful?

Ka from Hong Kong
Business travelers
Economy
Stayed one night in July 2015
fair
nice cheap good
Reviewed August 05, 2015
Did you find this review helpful?

Kristine from Philippines
Business travelers
Superior
Stayed 6 nights in April 2015
Awesome stay
value, good location, very friendly staff
will keep coming back to this hotel
Reviewed August 04, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: