Chateau de Chine Hotel Hualien
Chateau de Chine Hotel Hualien
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8.0
Very good

"Excellent hotel"

CHENG-CHUN

|

January 28, 2017

Superior Queen Chateau de Chine Hotel Hualien
Superior Queen
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Lobby Chateau de Chine Hotel Hualien
Lobby
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Lobby Chateau de Chine Hotel Hualien
Lobby
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Interior view Chateau de Chine Hotel Hualien
Interior view
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See map Chateau de Chine Hotel Hualien
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Excellent
Location
8.0
See all 6 photos Chateau de Chine Hotel Hualien
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What guests are saying:
Friendly and very helpful staff.
Eamon from Australia
Solo traveler
Excellent playroom, buffet breakfast.
yuk P. from Hong Kong
Family with young children
This hotel is very suitable for family with young kids. The playground is great, pool is clean. The staffs are very friendly and nice. Good breakfast too. It worths the price paid.
Chuen from China
Family with young children
Good hotel
Tzuhao from Taiwan
Business traveler
It was a tad on the old side and a little smokie in the hallways but a great value and very nice views.
Katherine from United States
Family with teens
Super
Chung from United States
Solo traveler
a bit far from the center but very good equipments and staff
pascal from France
Family with teens
Nice hotel, child friendly facility
CHU from Taiwan
Family with teens

Chateau de Chine Hotel Hualien

Excellent location
- 2.09 kilometers from city center
- What's nearby?
Excellent
From 2343 reviewsSee what guests said
8.5
/
10
Exceptional service
9.0
Recommended by 90% of guests
Value for money8.3
Location rating8.0
Nearest airportHualien Airport (HUN)
Distance to airport4.3 km
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago | 12 travelers are looking at this property right now
Superior Queen
Superior Queen
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Family
Deluxe Family
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 2 queen beds
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Superior Family
Superior Family
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 double beds
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Deluxe King
Deluxe King
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 king bed
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Suite
Suite
...
  • Room size: 46.8 m²/504 ft²
  • Street view
  • 1 super king bed
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Superior Twin Bed
Superior Twin Bed
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Premier Twin
Premier Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Premier Queen
Premier Queen
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Family
Premier Family
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
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Have a question for Chateau de Chine Hotel Hualien?

What people love about the property

  • 8.0
    Very good

    "Very pleasant stay."

    Wan-Ju

    |

    November 17, 2016

  • 10.0
    Exceptional

    "Staffs are very polite, helpful and courteous."

    Angelia

    |

    November 23, 2016

  • 10.0
    Exceptional

    "Nice hotel, child friendly facility"

    CHU

    |

    November 1, 2016

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More about Chateau de Chine Hotel Hualien

More about Chateau de Chine Hotel Hualien

9.2
Exceptional

"Great place for the price and the great staff"

William

|

August 23, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Taipei Steak
2.2 km American, Steakhouse
Salt Lick
2.4 km American, Bar, Barbecue
Sarlee's Cafe/Bakery/Restaurant
2.6 km American
Asian cuisine
Asian cuisine
Lu Se Da Di
640 m Asian, Taiwanese
Lu Yu Xiao Chi Restaurant
640 m Asian, Taiwanese
Ba Fang Yuan Eatery
640 m Asian, Taiwanese
Chinese cuisine
Chinese cuisine
Soaring Cloud Western Restaurant
40 m Chinese
Yi Hua Chinese Restaurant
40 m Chinese
Park View Hotel Restaurant Le Village
1.2 km Chinese

What they offer

8.8
Excellent

"Staff extremely friendly and helpful."

Chingyi

|

March 15, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2343)Booking.com Reviews (1394)
8.5
/
10
Cleanliness8.6
Facilities8.5
Location8.0
Room comfort and quality8.4
Service9.0
Value for money8.3
Provided by verified guests of Agoda
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Show reviews that mention 

Showing 1230 verified guest comments
12345
8.8
Excellent
Chuen from China
Family with teens
Premier Family
Stayed 1 night in December 2018
Friendly Staffs”
2nd time stayed here with kids. They still liked it a lot. 😊
Reviewed December 28, 2018
10.0
Exceptional
yuk from Hong Kong
Family with teens
Superior Twin Bed
Stayed 1 night in April 2018
suitable to family with small kids”
It is a very beautiful hostel. Excellent service. Shuttle bus service to and from train station is great. The staff are professional!! It provides excellent buffet type breakfast. We booked the buffet dinner as well. We ate a lot in these 2 days :) Clean and comfortable beds. Thank you for upgrading us to 7/F 幾米 room. We love all the pictures and books of 幾米. Just talk to the staff in the counter. They are so helpful to offer advice to you. The swimming pool service starts in May. We are lucky to enjoy the swimming pool on our last day here. Perfect hotel. I give full marks!! Highly recommended!
Reviewed May 03, 2018
8.8
Excellent
Chingyi from Taiwan
Family with teens
Superior Family
Stayed 2 nights in March 2018
Perfect for a family with small kids.”
Staff extremely friendly and helpful. Kid playing area is fantastic. Free drinks in the fridge is a pleasant surprise. The free shuttle service from and to the train station is great and the driver is courteous. Would definitely stay again.
Reviewed March 15, 2018
8.4
Excellent
Hung from Taiwan
Family with young children
Premier Family
Stayed 2 nights in February 2017
Family friendly”
The kid zone is very cool, my daughters love the activities in the kid's floor and could hanging there for whole day. Too bad we went there in winter and miss the pool, or it should be another surprising !
Reviewed April 28, 2017
8.0
Excellent
Yoong from Malaysia
Couple
Superior Queen
Stayed 1 night in May 2016
Good comfly hotel”
Room size are in a small scare, bathroom facilities are just average however its clean. Hualien town is never too far from this hotel, staffs are friendly and eager to provide visitor guide and helping hand.
Reviewed April 17, 2017
8.4
Excellent
Nelson from Hong Kong
Solo traveler
Superior Queen
Stayed 1 night in December 2016
Clean cozy room, offer nice buffet at good price”
There is a convenience store around, but it is not in the busy district so don't expect any nearby restaurant / hawker style food trolley; this is compensated by the >=3 decent hotel's restaurants which offer variety of choices at reasonable prices.
Reviewed December 28, 2016
10.0
Exceptional
Angelia from Singapore
Family with teens
Superior Family
Stayed 2 nights in November 2016
Excellent customer service and rooms ”
Ample parking for those who are driving. Staffs are very polite, helpful and courteous. Kids are well entertain with their indoor playground though my girls didn't go. Room is clean.. There are local Taiwanese breakfast as well as western breakfast. Coffee and yohourt are great! There is a supermarket and 7 eleven nearby hotel. Good location. Highly recommended!
Reviewed November 23, 2016
9.7
Exceptional
JINSON from Singapore
Group
Superior Twin Bed
Stayed 2 nights in December 2014
Lovely hotel in Hualian!”
Fantastic staff service, wonderful furnishings and themes
Initially thought hotel looked childish from the outside, but this is truly a 5 star hotel based on the quality of food served, products available in the gifts shop, and the attentive and effective service of the staff at the check-in counter, the concierge, the bellhops, the waiters, and those at the hotel entrance who helped call for a taxi to send us to the train station after checking out. The themes they have in the whole hotel were very nice too, my gf loved them. Suitable for families! One bad thing is their swimming pool is only available from like March to October each year as it's not heated.
Reviewed January 04, 2015
10.0
Exceptional
david from Indonesia
Family with young children
Superior Twin Bed
Stayed 1 night in September 2018
good for family trip”
this hotel have a great facility for children, is a good choice if you bring your child
Reviewed September 24, 2018
10.0
Exceptional
yuk from Hong Kong
Family with young children
Superior Twin Bed
Stayed 1 night in April 2018
Excellent hotel for family with small kids”
Excellent playroom, buffet breakfast. Excellent shuttle bus to and from train station. Excellent rooms with pretty wall paper of 幾米. Everything is perfect
Reviewed May 03, 2018
4.4
David from United Kingdom
Family with young children
Superior Family
Stayed 1 night in August 2017
Acceptable”
Our room was not ready by the check in time (3pm) and it was absolute chaos at the front desk. Finally, I had to get the manager to solve the problem. None of the other staff seemed to know what they were doing. In addition, the rooms were old and dreary, and the beds were rock hard. The only pluses were that the room was fairly big and the pool was pretty nice for kids. I would certainly never stay here again. I have stayed in many hotels in many countries including with Agoda, and this is by far the most overrated one among them.
Reviewed September 01, 2017
Thank you for your stay and valuable review with us. We feel sorry that our service did not meet your expectation during your stay. We have taken notes on the area you pointed out for further improvement. It is our commitment to provide better service and more comfortable stay experience for our guests. We appreciate your feedback and definitely will improve ourselves. Looking forward to having your back.
Responded October 01, 2017
Chateau de Chine Hotel Hualien
9.2
Exceptional
Siew from Malaysia
Group
Superior Twin Bed
Stayed 2 nights in June 2016
Very helpful and friendly staff - family oriented hotel”
Staffs are very helpful - they helped us call taxi for pick up with no charges. One staff saw me looking at the map and tried to figure out where to go/eat and he proactively approached and circled out a few places to recommend us. It is a nice hotel for family - too bad we're not there for family trip. The theme rooms are all in 7th floor and they have Jimmy's theme playroom at 3rd floor which can only be accessed by hotel guests. Good variety of breakfast choices - just the time is a little too short.
Reviewed June 21, 2016
9.3
Exceptional
Erin from United States
Family with teens
Deluxe King
Stayed 2 nights in April 2015
Great central point for checking out Hualian”
staff, quality of grounds, comfort of rooms
Amazing customer service and loved the light and fun feel of this hotel. A great location to use as a base for checking out Taroko, downtown, Qisingtan Beach and the surrounding areas. But outside of Hualian City, but just a 10 minute cab ride. Will definitely stay at this chain again in Taiwan.
Reviewed April 18, 2015
10.0
Exceptional
Fanyu from Taiwan
Couple
Superior Twin Bed
Stayed 2 nights in June 2014
Nice restaurants, wonderful crew, great stay!”
Free Internet, Free Breakfast, Free Shuttle
We arrived by train and the crew was already there to pick us up from the station. They are all super nice. We soon checked in and were served with warm tea and cookies. They offer complimentary bottled water every day, and some complimentary canned drinks (soda, sports drinks, etc.). The bathroom is clean although it was not spacious (but it is enough for showering). 10 minutes of taxi ride from the famous sea shore spot; also 10 minutes of taxi ride from downtown. The hotel also helps booking taxi drivers for whole-day or half-day touring to nearby sight-seeing places. These services are all very good. The crew were super nice to us. They helped with everything and were always polite and active. The restaurants are very good. Some say its first-floor buffet is the best in that city. We had 2 breakfast and one dinner there - the dinner is with full penal of seafood - very high quality at reasonable price. Even has free flow of beer. This is a great hotel. I strongly recommend it.
Reviewed June 11, 2014
10.0
Exceptional
Tijen from Taiwan
Family with young children
Superior Twin Bed
Stayed 1 night in November 2013
Chateau de Chine Hotel”
餐飲美味,泳池乾淨 服務親切,環境佳 Very nice service of this hotel. The hotel doesn't have big parking lot , it was hard to find a parking space,and we were very tired after a long trip, but the door man found one for us verty quick that was very nice service. The reception was very kind that up grade our room to family room as we have a young kid. It was a very nice stay !
Reviewed November 11, 2013
8.7
Excellent
david from United States
Family with young children
Superior Family
Stayed 1 night in June 2013
Nice, clean hotel... English speaking,too!”
The pool was great, the breakfast was the best we've had to date, and the room was spacious.
Great overall. Clean, spacious, and the kids totally loved the pool. They spoke English well, easy to communicate. Very expansive breakfast for eastern or western traveler. Beds on the harder side, but to be expected in Asia.
Reviewed June 12, 2013
9.0
Exceptional
PoYuan from Taiwan
Couple
Superior Twin Bed
Stayed 1 night in December 2012
服務一流”
服務很好, 有車站接送, 房間乾淨
工作人員很親切, 飯店對面有7-11買個飲料或i-bon拿車票很方便. If you do want to have sightseeing, you can go to the desk and choose a local tour. Famous sightseeing spots such as ocean park and 太魯閣 are included. You can choose to be picked from hotel in the morning and dropped at train station after the tour is finished.
Reviewed January 04, 2013
10.0
Exceptional
MI from South Korea
Couple
Superior Twin Bed
Stayed 2 nights in July 2012
Great service”
Good service
all the people from the hotel was friendly and delivered great services from arrival to departure. the room condition is pleasant. it was my first time to visit the area and asked many questions. my questions were all answered in pleasant manners.
Reviewed August 06, 2012
8.3
Excellent
Andrea from United States
Family with young children
Superior Family
Stayed 2 nights in July 2012
Great service and pool”
Pool area, breakfast
this hotel is closer to the beach and away from the city center. this means that you need to have a car to get around, take the hotel shuttle to the train station and back or use taxis. there are limited eating options if you don't have transportation. this also means that it is in a quiet area which we enjoyed. we hired a driver for a day and he took us to the gorge, a beach look-out, a temple, a great dumpling place in the city center and would have taken us to the night market if it had been open. the hotel provides excellent service, a huge breakfast buffet and wonderful pool area that our young children loved. i would stay here again if i returned to hualien
Reviewed July 23, 2012
8.3
Excellent
Vincent from France
Solo traveler
Superior Twin Bed
Stayed 1 night in March 2012
New and nice hotel, but la little far from center”
New hotel with confortable rooms. Nice exterior design. Outside pool.
New and appealing hotel in Hualien. It offers a good confort (even if bathrooms are not at the same level as the rest of the hotel). Breakfeast is good and offers a wide choice. Outside pool is also a plus. Main negative points of the hotel is the location. Too far to go by walk to downtown Hualien. You need to take a cab. There is also not a lot of restaurants or shooping possibilities around the hotel. Would probably fit better business trip or group tours, than couple or single travellers.
Reviewed June 20, 2012
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