Château L Act Hotel
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Location
Excellent
8.5
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Good
From 4 reviewsSee what guests said
6.6
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Family Room
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  • 36 m²/388 ft²
  • Shower
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Deluxe Twin Room
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  • 28 m²/301 ft²
  • Shower
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Deluxe Double Room
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  • 36 m²/388 ft²
  • Shower
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Superior Twin or King Bed
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  • City view
  • 30 m²/323 ft²
  • 2 semi double beds and 1 ki...
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Executive Suite
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  • 54 m²/581 ft²
  • Shower and bathtub
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Real reviews from real guests

Agoda Reviews (4)Booking.com Reviews (1)
6.6
Good
From 4 reviews
Filter by guest type:
Cleanliness8.0
Location8.5
Room comfort and quality6.0
Service5.0
Value for money6.5
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Showing 4 verified guest comments
6.0
Lishan from Canada
Couple
Superior Twin or King Bed
Stayed 1 night in June 2012
Great location and design but small room”
Great location and design
The room is relatively small compare to the exterior view.
Reviewed June 27, 2012
5.3
tina from United States
Group
Stayed 3 nights in June 2011
Terrible Service”
The courtyard of the hotel is beautiful.
the room needed a bit of a touch up but was decent. the location is great, right at the south entrance of the old town, easy to find, quiet at night. the courtyard of the hotel is beautiful. but ... all this is overshadowed by the terrible service. the staff is incredibly rude and unorganized. at check-in the girl tried to charge me for the airport pick up even though this was included in my booking, and i had called 3 times to confirm. housekeeping grunted and hung up on me when i asked for them to come make up the room. the lady at the front desk instructed another staff member to ignore me when i went to ask for a plug converter (i speak fluent mandarin). at checkout, they checked out the wrong room and refused to return my full deposit. it's shame that management hasn't taken the effort to train the staff because this hotel has a lot of potential. i would not stay here again or recommend this place to any of my friends.
Reviewed June 29, 2011
6.3
TAKESHI from Japan
Couple
Stayed 1 night in May 2014
ホテルの雰囲気はいいが”
雰囲気のみ
丽江古城の南門を出てすぐの場所にあり、雰囲気がいいのですが、部屋に入ってから以降げんなりしました。 1)冷蔵庫が壊れていた(冷えない)ので、食事に行く前にフロントに言っておいたが、直されていなかったし、直せなかったのであってもその一言がなかった。 2)朝食を7時30分に行ったが・・・めちゃくちゃでした。中国人らしく、下にこぼしたり、テーブルも全くそうじされておらず、調理人もおらず卵焼きを食べたかったのに食べれなかった。一番は汚かった。服務員も全くやる気がない感じで気分が悪かったです。 ホテル自身は雰囲気がいいのですが、泊まられることがある人がいれば、朝食は外で食べた方がいいかもしれません。 (あくまで個人意見)
Reviewed June 03, 2014
8.7
KIYOTAKA from Japan
Couple
Stayed 3 nights in August 2011
雰囲気が良かった。”
中国らしい建物で,古城も近く,観光しやすかったです。
朝ごはんは美味しかったです。 ホテルのたたずまいが,とても雰囲気があって,散歩したくなります。古城も近くてショッピングがとてもしやすいです。また、バス停も近く,麗江の様々な場所に行くのに,とても便利です。
Reviewed September 12, 2011
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