2025
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Awarded as a top choice of Agoda travelers in 2025.

Palace Gate Hotel & Residence by EHM

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No. 10B, St.264 ( Royal Palace) Near Wat Buttomtey, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 1202

Highlights

Great Spa

We had an amazing couples massage.
Excellent room comfort & quality

Staffs are kind and the room was spacious for four of us.
Great Swimming pool

Lovely indoor pool and the decor throughout is wonderful
Rated highly by Business travelers

Great space for business discussions and bonding.
Highly Rated by Family Traveller

It is perfect for staying with family.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Yoga room

About us

Explore the vibrant Sangkat Chakto Mukh area at Palace Gate Hotel & Residence by EHM, where two travelers can enjoy local life steps from the Royal Palace. Stay in spacious suites with kitchens, air conditioning, and complimentary Wi-Fi, with select rooms offering city and park views. Relish a buffet breakfast, relax in the indoor pool, or get a massage after a day of sightseeing. The hotel also includes a modern gym and easy access to Phnom Penh's Night Market, just 1.3 km away. Experience comfort and convenience in an ideal location for an enriching stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Phnom Penh every 1 minutes on Agoda.com
Room comfort and quality 9.1
Cleanliness 9.0
Location 9.0
Service 9.0

Based on 2,641 verified reviews

Room comfort and qua...

9.1

Cleanliness

9.0

Location

9.0

Service

9.0

Value for money

8.9

Facilities

8.6

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Nearest transportation options

Thansur Bokor Highland Resort Bus Station is within 1.14 km

Capitol Bus Station is within 1.49 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 143 places in walking distance!

Parking
FREE
Walkable places
Wat Botum
140 m
Cambodia-Vietnam Friendship Monument
140 m
Cambodia - Vietnam Friendship Statue
180 m
Samdech Hun Sen Garden
180 m
Neak Banh Tuek Park
200 m
Popular landmarks
Independence Monument
420 m
Silver Pagoda
480 m
Royal Palace
620 m
National Museum
840 m
Sisowath Quay
1.4 km
Closest landmarks
Embassy of North Korea
280 m
Kantha Bopha Hospital
350 m
Embassy of Singapore
420 m
Independence Monument
420 m
Royal Palace Park
420 m

Good to know

Value for money8.9
Distance to city center0.5 km
Location rating9.0
Nearest airportTecho International Airport (KTI) - Cambodia
Distance to airport22.1 km

Select your room

1/12

Studio Double

50 m²/538 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.1

Exceptional

Room comfort and quality
  • Park view

1/12

Studio Twin

50 m²/538 ft²
Max 2 adults
1 single bed and 1 queen bed

8.9

Excellent

Room comfort and quality
  • City view

1/12

Studio Double with Balcony

50 m²/538 ft²
Max 3 adults
1 double bed
1/11

King Suite

63 m²/678 ft²
Max 3 adults
1 king bed

8.3

Excellent

Room comfort and quality
  • Park view

1/9

Premier Double

56 m²/603 ft²
Max 3 adults
1 king bed

9.0

Exceptional

Room comfort and quality
  • City view

1/9

Presidential 2-Bedroom Suite

73 m²/786 ft²
Max 4 adults
1 double bed and 1 queen bed
Fits groups

8.7

Excellent

Room comfort and quality
  • Park view

1/9

Family Suite

110 m²/1184 ft²
Max 5 adults
Fits groups
  • River view

1/7

Family Suite

110 m²/1184 ft²
Max 5 adults
2 double beds
Fits groups

8.6

Excellent

Room comfort and quality
  • River view

  • 2 bathrooms

1/7

Presidential Suite

73 m²/786 ft²
Max 5 adults
2 double beds
Fits groups
1/9

Family

Max 251 adults
Fits groups

Frequently asked questions

Palace Gate Hotel & Residence by EHM features free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Yes! Palace Gate Hotel & Residence by EHM features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

While staying at Palace Gate Hotel & Residence by EHM, start off your trip by exploring the closest attractions that are within walking distance to the property which include Wat Botum, Cambodia-Vietnam Friendship Monument, and Cambodia - Vietnam Friendship Statue.

Palace Gate Hotel & Residence by EHM's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Palace Gate Hotel & Residence by EHM was built in 2013.

Palace Gate Hotel & Residence by EHM has a total of 9 floors.

Palace Gate Hotel & Residence by EHM's most popular month where verified visitors have stayed the most is in June.

Past visitors that stayed at Palace Gate Hotel & Residence by EHM have given this property a rating of 9.035 for its excellent service as the primary highlight for their stay.

100.0% of our past customer assessments have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Palace Gate Hotel & Residence by EHM down in the review section.

Verified couple travelers that have stayed at this property have given Palace Gate Hotel & Residence by EHM an average rating of 8.9. You can look up on more descriptive customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given Palace Gate Hotel & Residence by EHM an average rating of 8.7. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

More about Palace Gate Hotel & Residence by EHM

More about Palace Gate Hotel & Residence by EHM

Experience Comfort and Convenience at Palace Gate Hotel & Residence by EHM in Phnom Penh

Nestled just half a kilometer from the vibrant heart of Phnom Penh, Palace Gate Hotel & Residence by EHM offers an ideal blend of modern comfort and strategic location. Built in 2013 and thoughtfully renovated in 2019, this charming hotel features 52 well-appointed rooms designed to provide a relaxing stay for both leisure and business travelers. Whether you're exploring the city’s cultural sites or heading to the airport, the hotel’s prime location ensures easy access, with just a 40-minute drive to the airport. Guests can enjoy a seamless check-in experience from 2:00 PM and check out by noon, making your travel plans flexible and hassle-free. The hotel’s family-friendly policy allows children aged 5 to 11 to stay free of charge, making it an excellent choice for families seeking comfort and affordability. With its inviting atmosphere and attentive service, Palace Gate Hotel & Residence is your perfect base to discover the charming city of Phnom Penh.

Indulge in Luxury and Relaxation at Palace Gate Hotel & Residence

At Palace Gate Hotel & Residence, guests are treated to a world of entertainment and relaxation. The hotel boasts a range of exquisite facilities that are designed to cater to your every need. Unwind and rejuvenate at the spa, where skilled therapists offer a variety of massages and treatments to soothe your body and mind. Step into the sauna and let the heat melt away your stress, leaving you feeling refreshed and revitalized. Whether you're seeking a therapeutic massage or a pampering spa experience, Palace Gate Hotel & Residence has it all.

Stay Active and Fit at Palace Gate Hotel & Residence

At Palace Gate Hotel & Residence, we understand the importance of staying active and fit, even while on vacation. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Whether you prefer a refreshing swim or an intense workout, we have something for everyone. Dive into our indoor pool and enjoy a leisurely swim or a invigorating workout. The pool is temperature-controlled, ensuring a comfortable and relaxing experience no matter the weather outside. For those who prefer to soak up the sun, our outdoor pool is the perfect spot. Take a dip in the crystal-clear waters and bask in the warm Cambodian sunshine. Fitness enthusiasts will be delighted to find that we have not one, but two fitness centers available. Our free fitness center is equipped with state-of-the-art cardio and strength training equipment, allowing you to maintain your exercise routine without any additional costs. If you're a night owl or an early bird, our 24-hour fitness center is open round the clock, so you can squeeze in a workout whenever it suits you. No matter your fitness goals or preferences, Palace Gate Hotel & Residence has the sports facilities to keep you active and energized throughout your stay. So pack your workout gear and get ready to indulge in a healthy and invigorating experience at our hotel in Phnom Penh, Cambodia.

Convenience Facilities at Palace Gate Hotel & Residence

At Palace Gate Hotel & Residence, guests can expect a range of convenience facilities that cater to their every need. With 24-hour room service, guests can enjoy delicious meals and snacks at any time, ensuring a truly enjoyable and hassle-free stay. The hotel also offers a laundry service, making it easy for guests to keep their clothes fresh and clean throughout their visit. Additionally, safety deposit boxes are available for guests to store their valuables securely, providing peace of mind during their stay. The concierge at Palace Gate Hotel & Residence is always ready to assist guests with any requests or inquiries they may have, ensuring a seamless and personalized experience. Whether it's arranging transportation, booking tickets to local attractions, or providing recommendations for dining and entertainment, the concierge is dedicated to making each guest's stay unforgettable. With Wi-Fi available in both public areas and all rooms, guests can stay connected and browse the internet with ease. The hotel also offers dry cleaning services, express check-in/check-out for a hassle-free arrival and departure, and luggage storage for guests who wish to explore the city before or after their stay. Daily housekeeping ensures that each room is kept clean and tidy, while the on-site laundromat provides added convenience for guests who prefer to do their own laundry. With these fantastic convenience facilities, Palace Gate Hotel & Residence guarantees a comfortable and enjoyable stay for all guests.

Convenient Transport Facilities at Palace Gate Hotel & Residence

At Palace Gate Hotel & Residence, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your convenience and comfort throughout your stay. For guests arriving by air, our airport transfer service provides a hassle-free journey from Phnom Penh International Airport to the hotel. Our professional and friendly drivers will be waiting to greet you upon your arrival, ensuring a smooth transition to your accommodation. Exploring the vibrant city of Phnom Penh is made easy with our various transport options. Our shuttle service offers convenient transportation to popular attractions, shopping centers, and business districts, allowing you to navigate the city with ease. If you prefer to explore at your own pace, we also provide car hire services, giving you the freedom to discover the city's hidden gems at your leisure. For those who prefer not to drive, our taxi service is readily available, offering a safe and reliable mode of transportation. Additionally, our ticket service can assist you in booking tours and excursions, ensuring you make the most of your time in Phnom Penh. To make your stay even more convenient, we offer valet parking and a car park free of charge for guests with their own vehicles. Whether you're traveling for business or leisure, our comprehensive transport facilities are designed to enhance your experience at Palace Gate Hotel & Residence.

Indulge in a Culinary Delight at Palace Gate Hotel & Residence

At Palace Gate Hotel & Residence, dining is an experience to savor. With a range of dining facilities available, guests can indulge in a culinary delight that will satisfy even the most discerning palates. Start your day off right with a delectable breakfast buffet, offering a variety of options to suit every taste. From freshly baked pastries to a selection of hot and cold dishes, there's something for everyone to enjoy. For those seeking a taste of local flavors, the hotel's halal restaurant is a must-visit. Immerse yourself in the rich and vibrant culinary traditions of Cambodia with an array of authentic dishes prepared with the freshest ingredients. The skilled chefs at the halal restaurant ensure that each dish is bursting with flavor, taking you on a gastronomic journey like no other. In addition to the on-site dining options, Palace Gate Hotel & Residence also offers 24-hour room service. Whether you're craving a late-night snack or a full meal in the comfort of your room, the attentive staff is always ready to cater to your culinary desires. With daily housekeeping ensuring a clean and inviting dining space, you can enjoy your meals in a relaxed and welcoming atmosphere. Indulge in a memorable dining experience at Palace Gate Hotel & Residence, where culinary excellence meets impeccable service.

Luxurious and Spacious Rooms at Palace Gate Hotel & Residence

Discover a world of comfort and elegance at Palace Gate Hotel & Residence in Phnom Penh, Cambodia. With a wide range of room offerings, this hotel ensures that every guest's needs and preferences are met. For families or groups, the Family Suite is the perfect choice, offering a generous space of 110 square meters with 2 Double Beds. If you're looking for a touch of luxury, the King Suite provides a spacious retreat with 63 square meters and a plush King Bed. For those seeking a comfortable and stylish stay, the Premier Double Room offers 56 square meters of space and a cozy King Bed. At Palace Gate Hotel & Residence, booking your preferred room is made easy and hassle-free through Agoda. Not only will you have access to the best prices available, but you can also enjoy a seamless booking experience. Whether you're traveling for business or leisure, Agoda ensures that you can secure the perfect room at Palace Gate Hotel & Residence with just a few clicks, allowing you to focus on enjoying your stay in Phnom Penh.

Discover the Vibrant Charm of Sangkat Chakto Mukh in Phnom Penh

Nestled in the heart of Phnom Penh, the bustling district of Sangkat Chakto Mukh offers a vibrant and diverse experience for travelers. This lively neighborhood is known for its rich history, cultural attractions, and lively atmosphere, making it an ideal destination for those seeking an immersive experience in the capital city of Cambodia. One of the highlights of Sangkat Chakto Mukh is its close proximity to the iconic Royal Palace and the breathtaking Silver Pagoda. These architectural wonders showcase the country's rich heritage and offer a glimpse into the grandeur of the Khmer Empire. Stroll through the meticulously manicured gardens, marvel at the intricate design of the buildings, and immerse yourself in the serene ambiance that surrounds these historical landmarks. In addition to its cultural attractions, Sangkat Chakto Mukh is also home to a vibrant culinary scene. From traditional Cambodian street food to international cuisine, the neighborhood offers a plethora of dining options to suit every palate. Indulge in mouthwatering dishes at local eateries, sip on freshly brewed coffee at charming cafes, or unwind with a refreshing cocktail at one of the trendy bars in the area. With its lively atmosphere, historical charm, and diverse culinary scene, Sangkat Chakto Mukh is a must-visit destination for travelers looking to explore the vibrant city of Phnom Penh. Whether you're seeking cultural immersion, culinary delights, or simply a lively atmosphere, this neighborhood has something to offer for everyone.

Convenient Airport Transfers to Palace Gate Hotel & Residence in Phnom Penh

Welcome to Palace Gate Hotel & Residence, a luxurious oasis nestled in the heart of Phnom Penh, Cambodia. Getting to this exquisite hotel is a breeze, thanks to its convenient location and various transportation options from the nearest airports. If you're arriving at Phnom Penh International Airport, the most straightforward way to reach Palace Gate Hotel & Residence is by taxi. As you step out of the airport, you'll find a queue of taxis waiting to whisk you away. The journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Sit back, relax, and enjoy the scenic drive through the bustling streets of Phnom Penh, as you make your way to your elegant accommodation. For those who prefer a more private and hassle-free transfer, Palace Gate Hotel & Residence offers airport pick-up services. Simply provide your flight details in advance, and a friendly driver will be waiting for you at the airport upon your arrival. This seamless service ensures a smooth transition from the airport to the hotel, allowing you to start your Phnom Penh adventure in style. Whether you choose a taxi or opt for the hotel's airport pick-up service, the journey from Phnom Penh International Airport to Palace Gate Hotel & Residence is a delightful introduction to the city's vibrant atmosphere. Immerse yourself in the rich culture and charm of Phnom Penh as you make your way to this enchanting destination.

Discover the Vibrant Surroundings of Palace Gate Hotel & Residence

Nestled in the heart of Phnom Penh, Palace Gate Hotel & Residence offers easy access to a myriad of landmarks and attractions that showcase the rich cultural heritage of Cambodia. Just a stone's throw away from the hotel, you'll find the iconic Independence Monument, a towering structure symbolizing the country's struggle for independence. Immerse yourself in history as you visit the nearby Statue of King Father Norodom Sihanouk, a tribute to the revered former king of Cambodia. For those interested in diplomatic relations, the Cambodia-Vietnam Friendship Monument is a must-see. Marvel at the intricate design and learn about the deep bond between the two nations. The Supreme Court, located nearby, offers a glimpse into Cambodia's legal system and architectural marvels. Take a leisurely stroll to the serene Royal Palace Park, where you can admire the lush greenery and soak in the tranquility. If you're seeking medical assistance, the La Santé Medical Center is just a short distance away, providing quality healthcare services. With its prime location, Palace Gate Hotel & Residence allows guests to explore the vibrant surroundings and immerse themselves in the rich history and culture of Phnom Penh. Whether you're a history enthusiast, a nature lover, or simply seeking a relaxing getaway, this hotel is the perfect base to discover all that the city has to offer.

A Gastronomic Paradise

Palace Gate Hotel & Residence is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Step into Pu Rock Cafe, a trendy spot known for its vibrant atmosphere and delectable Asian fusion dishes. For those craving a taste of Japan, Soran Japanese Restaurant offers an authentic experience with its fresh sushi and sashimi. If you're in the mood for some comfort food, head over to Taqueria Corona Restaurant, where you can indulge in mouthwatering Mexican cuisine. For a unique dining experience, visit Cuisine Wat Damnak Phnom Penh, a Michelin-starred restaurant serving exquisite Khmer dishes with a modern twist. To unwind with a refreshing drink, The Box Office - Craft Beer Bar is the perfect spot, offering a wide selection of craft beers from around the world. Whether you're in the mood for international flavors or local delicacies, the surrounding restaurants near Palace Gate Hotel & Residence will leave you spoiled for choice.

Shop 'til you drop at Palace Gate Hotel & Residence

Located in the heart of Phnom Penh, Palace Gate Hotel & Residence is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Angkor Independent Tailor, where you can have custom-made clothing created to your exact specifications. If you're in the mood for luxurious silk products, Lotus Silk is the place to go, offering a wide range of silk clothing, accessories, and home decor. For bookworms, D's Books Shop is a treasure trove of both new and second-hand books, perfect for finding your next literary adventure. Hong Kong Center is a bustling shopping complex that houses a variety of shops, including fashion boutiques, electronics stores, and restaurants. And if you're looking for unique and stylish Cambodian fashion, Phka Kn'jay Fashion Boutique is the place to be, offering a curated collection of contemporary clothing and accessories. With these shopping landmarks just steps away from the hotel, you'll have no shortage of options to indulge in some retail therapy during your stay at Palace Gate Hotel & Residence.

Affordable Luxury at Palace Gate Hotel & Residence

Experience the perfect blend of luxury and affordability at Palace Gate Hotel & Residence in Phnom Penh. With an average room price of just $70, this stunning hotel offers exceptional value for money, making it the ideal choice for budget-conscious travelers without compromising on comfort or style. Compared to the average price of a hotel room in Phnom Penh, which stands at $73, Palace Gate Hotel & Residence provides an attractive option for those looking to save some money without sacrificing quality. With its prime location, modern amenities, and impeccable service, this hotel offers a truly remarkable stay at a fraction of the cost of other accommodations in the city. Whether you're visiting Phnom Penh for business or leisure, Palace Gate Hotel & Residence ensures that your stay is not only affordable but also memorable. Book your room today and experience the best of Cambodian hospitality without breaking the bank.

Luxurious Comfort and Exceptional Service

Step into a world of luxury and comfort at Palace Gate Hotel & Residence. With its beautiful design, spacious rooms, and comfortable beds, this hotel offers a truly unforgettable stay. The staff here is not only helpful and understanding, but also friendly and kind, ensuring that every guest feels welcome and well taken care of. Start your day off right with a delicious buffet breakfast, served with a smile by the friendly staff. The breakfast spread offers a wide variety of options, satisfying even the most discerning palate. After a day of exploring the city, retreat to your room and enjoy a restful sleep in the utmost comfort. The rooms at Palace Gate Hotel & Residence are not only beautiful, but also spacious and equipped with all the amenities you need for a relaxing stay. The hotel's location is another highlight, offering fantastic views and easy access to all that Phnom Penh has to offer. Whether you're lounging by the amazing pool, working out in the well-equipped gym, or simply enjoying the incredible views from your presidential suite, you'll find yourself surrounded by luxury at every turn. Experience the exceptional service and luxurious comfort of Palace Gate Hotel & Residence for yourself and create memories that will last a lifetime.

Unforgettable Stay at Palace Gate Hotel & Residence

Discover a truly remarkable stay at Palace Gate Hotel & Residence, where exceptional customer reviews speak volumes about the quality of this Phnom Penh gem. With an impressive overall rating of 8.7, it's clear that guests have been captivated by the hotel's outstanding offerings and attentive service. From the moment you step foot into the elegant lobby, you'll be greeted by a warm and friendly staff, whose performance has been praised with a remarkable score of 8.9. Whether you're a leisure or business traveler, the dedicated team at Palace Gate Hotel & Residence is committed to ensuring your every need is met with utmost care and professionalism.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Khmer
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
  • Massage
  • Massage bed
  • Pool facilities
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Kitchen
  • Kitchenette
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Mirrored room
  • Non-smoking rooms
  • Party design room
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Additional toilet
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Dining table
  • Dishwasher
  • Dressing room
  • Electric blanket
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Fruits/snacks
  • Full kitchen
  • Hair dryer
  • Heating
  • High floor
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Linens
  • Locker
  • Low floor available
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Asian

Location

No. 10B, St.264 ( Royal Palace) Near Wat Buttomtey, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 1202

Excellent9.0

Location

Airports
  • Techo International Airport (KTI) - Cambodia
    22.1 km
  • Rach Gia Airport (VKG) - Vietnam
    179.1 km
Public transportation
  • Thansur Bokor Highland Resort Bus Station
    1.1 km
  • Capitol Bus Station
    1.5 km
Hospital or clinic
  • Kantha Bopha Hospital
    350 m
Shopping
  • Central Market
    2.4 km
Convenience store
  • Panda Mart
    950 m
Cash withdrawal
  • ATM
    230 m

What's nearby

Popular landmarks
  • Independence Monument
    420 m
  • Silver Pagoda
    480 m
  • Royal Palace
    620 m
  • National Museum
    840 m
  • Sisowath Quay
    1.4 km
  • Tuol Sleng Genocide Museum
    1.8 km
  • Wat Phnom
    2.2 km
  • Central Market
    2.4 km
  • Russian Market
    2.7 km
  • Choeung Ek Genocidal Center
    8.8 km
Nearby landmarks
  • Wat Botum
    140 m
  • Cambodia-Vietnam Friendship Monument
    140 m
  • Cambodia - Vietnam Friendship Statue
    180 m
  • Samdech Hun Sen Garden
    180 m
  • Neak Banh Tuek Park
    200 m
  • Hong Kong Center
    230 m
  • Statue of King Father Norodom Sihanouk
    240 m
  • Pencil Market
    270 m
  • Embassy of North Korea
    280 m
  • Kantha Bopha Hospital
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not allow joiners.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from06:00
  • Check-in until23:59
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)45
  • Airport transfer fee41 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)12 USD
The property
  • Year property opened2013
  • Number of floors9
  • Room voltage220
  • Number of rooms 52
  • Most recent renovation2019
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges0
Parking
  • Daily parking fee0 USD

Reviews of Palace Gate Hotel & Residence by EHM from real guests

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 8.0
  • 8.4
  • 8.0
  • 8.4
  • 10
  • 10
  • 10
  • 9.6
  • 10

Most recent

  • Room comfort and quality score 9.1 out of 10 and is a high score in Phnom Penh
    Room comfort and quality9.1
  • Cleanliness score 9 out of 10 and is a high score in Phnom Penh
    Cleanliness9.0
  • Location score 9 out of 10 and is a high score in Phnom Penh
    Location9.0
  • Service score 9 out of 10 and is a high score in Phnom Penh
    Service9.0
  • Value for money score 8.9 out of 10 and is a high score in Phnom Penh
    Value for money8.9
  • Facilities score 8.6 out of 10 and is a high score in Phnom Penh
    Facilities8.6
High score for Phnom Penh

Rating

9+ Exceptional (444)
8-9 Excellent (104)
7-8 Very Good (101)
6-7 Good (26)
<6 Below Expectation (43)

Review summary

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This hotel near BKK1, the river, and Royal Palace is conveniently located close to supermarkets, cafes, shops, and Aeon Mall. The suites are spacious, clean, and comfortable, with a kitchenette and balcony offering fantastic views. The staff is hospitable and attentive, providing excellent service. Guests appreciate the complimentary upgrades and kitchen utensils. The breakfast buffet is diverse and changes daily. Overall, guests find this hotel to be a great value for money.

Bathroom may need upgrade; shower may flow out. But most guests still enjoy their stay.

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Service

Mentioned in 104 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Location

Mentioned in 101 reviews
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95% Positive
sentiment-negative-indicator
4% Unfavourable

Breakfast

Mentioned in 68 reviews
sentiment-positive-indicator
77% Positive
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22% Unfavourable

Room size

Mentioned in 61 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Cleanliness

Mentioned in 59 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Pool

Mentioned in 44 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room comfort

Mentioned in 31 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Value for money

Mentioned in 29 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Atmosphere

Mentioned in 18 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable
Showing 718 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    MATTHEW from United States
    Solo traveler
    Studio Twin
    Stayed 10 nights in December 2025

    “Investivacation”

    This hotel had a clean room, friendly capable staff, great hotel gym, pool, airport transpot, functional kitchen w/larger fridge, money conversion at front desk, could use credit card for food/transport, location close to the my target places to see...almost perfect for my trip to PP for research on future potential for living in PP. They did not have an ATM, but no shortage of those around town. Laundry service seemed high, but local place at end of relatively quiet street. Food was good, did not have breakfast as buffet. Not my thing and wanted to replicate residence experience. I made sure Grab App was on phone prior to trip as local tuk tuk guys higher priced. A short 5-10 minute walk to Brown Coffee and SuperDuper store, 15-20 mins to other places I had on my list. Other less active guests may want to use Grab. Bottom line: I would stay at this hotel again as there is certainty that it would be a confortable stay.

    Reviewed January 04, 2026

    Dear MATTHEW, Greeting from Palace Gate Hotel & Residence by EHM! We are delighted to know that you enjoyed the cleanliness of your room, the friendliness and capability of our team, as well as our gym, pool, airport transportation, and in-room kitchen facilities. It is also wonderful to hear that our location supported your research trip and allowed you easy access to your target places in Phnom Penh. We appreciate your understanding regarding the absence of an ATM on-site and are glad the nearby options were convenient. Your feedback on laundry pricing and breakfast preferences is also well noted, and we’re pleased that you were able to enjoy local alternatives to create the residential experience you were looking for. Thank you once again for choosing to stay with us during your visit. We truly hope to have the pleasure of welcoming you back should your future plans bring you to Phnom Penh again Warm regards, Mr. SENG Seila Operations Manager Palace Gate Hotel & Residence by E

    Responded January 06, 2026
    Palace Gate Hotel & Residence by EHM
  2. 10.0
    Exceptional
    GAMINI from Sri Lanka
    Group
    Studio Double
    Stayed 1 night in May 2025

    “A peaceful oasis in the heart of Phnom Penh”

    had a wonderful stay at Palace Gate Hotel in Phnom Penh. The location is ideal—just steps from the Royal Palace and other key attractions—yet it's tucked away enough to feel peaceful. My room was spacious, very comfortable, and came with all the amenities I needed. The staff were exceptionally friendly and attentive, making the stay even more pleasant.The hotel's atmosphere combines colonial charm with Khmer elegance, creating a relaxing and stylish environment. Everything was spotless, from the lobby to the rooms, and housekeeping did a great job daily. The breakfast was good, with a decent selection, though a bit more variety would be a plus. Overall, it's excellent value for money, especially considering the quality of service, cleanliness, and facilities like the pool and fitness center. I'd definitely recommend this hotel to anyone visiting Phnom Penh.

    Reviewed May 31, 2025

    Dear GAMINI, Greeting from Palace Gate Hotel & Residence by EHM! Thank you very much for taking the time to share such a thoughtful and detailed review of your stay at Palace Gate Hotel. We are truly delighted to hear that you had a wonderful experience with us. It’s especially rewarding to know that you appreciated our ideal location, the peaceful atmosphere, and the unique blend of colonial charm and Khmer elegance throughout the hotel. We’re also pleased that your room met your expectations in comfort and amenities, and that our team’s friendliness and attentiveness helped make your stay even more enjoyable. Your kind words regarding the cleanliness of our facilities and the efforts of our housekeeping team mean a lot to us. We’ve also taken note of your suggestion regarding breakfast variety and will certainly share this feedback with our culinary team as we continuously strive to enhance our guests’ experiences. We sincerely hope to welcome you back again soon for another mem

    Responded June 02, 2025
    Palace Gate Hotel & Residence by EHM
  3. 10.0
    Exceptional
    SUMIN from Singapore
    Family with young children
    Family Suite
    Stayed 1 night in December 2025

    “Perfect stay in heart of Phnom Penh”

    We stayed as a family of five in the family suite, which was very spacious, comfortable and clean. The location is excellent and within walking distance to many attractions/areas. Having such a large space with two bedrooms provided extra comfort during our stay. The restaurant and concierge staff were very friendly and we enjoyed all our meals at the hotel including breakfast which was delicious. The front desk was very accomodating when we requested a later checkout so our baby could take a nap. Would definitely return to the Palace Gate next time!

    Reviewed January 01, 2026

    Dear SUMIN, Greeting from Palace Gate Hotel & Residence by EHM! Thank you very much for taking the time to share such a wonderful review of your stay with us. We are delighted to hear that you and your family enjoyed a perfect stay in our family suite and found it spacious, comfortable, and clean. It is also great to know that our central location made it convenient for you to explore Phnom Penh and that the two-bedroom layout added extra comfort for your family. Your kind words about our restaurant, concierge, and front desk teams are truly appreciated. We are especially pleased that you enjoyed your meals, including breakfast, and that our team could accommodate your late check-out request to ensure your baby’s comfort. Thank you for choosing Palace Gate Hotel & Residence. We truly value your recommendation and look forward to welcoming you and your family back again on your next visit to Phnom Penh. Warm regards, Mr. SENG Seila Operations Manager Palace Gate Hotel & Residenc

    Responded January 02, 2026
    Palace Gate Hotel & Residence by EHM
  4. 7.2
    Very good
    daren from United Kingdom
    Solo traveler
    Studio Twin
    Stayed 14 nights in January 2026

    “the good the bad and the dirty ”

    The hotel has only one ironing board & iron for 52 rooms & suites which I found a little strange, I know they do laundry service but it is quite expensive, I’m not for everybody’s pocket, Coffee at breakfast time is always cold & way too strong, The bathroom doors at the bottom are falling into pieces as well as some of the skirting board in the rooms My shower room was very mouldy and I had to leave my room for five hours so they could fix it and also the top of the fridge freezer have not been cleaned for months. I could write my name in dirt in it. Hotel beautiful the foyer is beautiful. Most of the staff are very good. I’m sure some people who just say yes sir yes sir yeah I don’t think they all understand. Swimming pool, even though small is very good and warm shame there is not a little bit bit of music playing in the background in there like there is in the dining room The dining room is a nice place, but some breakfasts can get very busy and they can run out of stuff really quickly because they don’t always put a lot out The massages were amazing. It is a spa and you are paying a little bit more than at the side in the shops that well worth it. I’ve had bad experiences in the massage shops in the capital. They fixed my room because I complained , but what are all the other rooms like .. because most people only come for a few days , its a big shame

    Reviewed February 03, 2026

    Dear Daren, Greeting from Palace Gate Hotel & Residence by EHM! Thank you for taking the time to share such detailed feedback about your stay. While we are pleased to know that you appreciated the beauty of our foyer, our swimming pool, dining area, spa services, and the efforts of many of our team members, we are sincerely sorry for the shortcomings you experienced. Please accept our apologies for the condition of your bathroom, the cleanliness of the refrigerator, and the maintenance concerns you noticed in the room. This is certainly not the standard we aim to provide. We are also very sorry for the inconvenience caused when you had to vacate your room while repairs were carried out. Your comments have been shared directly with our Housekeeping and Engineering teams, and thorough inspections are being conducted across our rooms to ensure these issues are properly addressed. We regret the frustration caused by limited ironing facilities, breakfast service inconsistencies, and th

    Responded February 10, 2026
    Palace Gate Hotel & Residence by EHM
  5. 9.2
    Exceptional
    Evan from United States
    Solo traveler
    Studio Double
    Stayed 2 nights in March 2025

    “Birthday escape ”

    This was my first time visiting Cambodia. I arrived close to midnight but was greeted by friendly and attentive staff. the room greatly exceeded expectations in both the size, comfort of the bed, cleanliness, and quality. The balconies provided scenic views both day and night. The rain shower was amazing after a long day of touring. I was impressed at how hot the water was. The hotel is centrally located not far from all of the major attractions . Breakfast was not included but there was a restaurant around the corner providing Cambodian breakfast for $2 usd. The pool was very clean, indoors, unused except for myself. The gym is small but perfect for someone who exercises daily at home. Best of all the front desk caught wind that I was visiting on my birthday and surprised me with a bday treat and candle to blow out All in all I had a fantastic stay and would stay again.

    Reviewed March 31, 2025

    Dear Evan, Greeting from Palace Gate Hotel & Residence by EHM! t after a long day of exploring! We’re also pleased that you found our central location convenient for visiting the city’s major attractions. We truly appreciate your feedback on our facilities, including the pool and gym, and we’re so happy that our team could make your birthday a little more special. Moments like these are what we strive for! Thank you again for your kind words. It was a pleasure hosting you, and we would love to welcome you back for another fantastic stay in the future. Yours Sincerely, Mr. SENG Seila Operations Manager

    Responded April 01, 2025
    Palace Gate Hotel & Residence by EHM
Changed to review page 1

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