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Exterior view, Chateau Tongariro in Tongariro National Park
Standard, Chateau Tongariro in Tongariro National Park
Lobby, Chateau Tongariro in Tongariro National Park
Lobby, Chateau Tongariro in Tongariro National Park
Swimming pool, Chateau Tongariro in Tongariro National Park
Exterior view, Chateau Tongariro in Tongariro National Park
Exterior view, Chateau Tongariro in Tongariro National Park

Removed from saved list

8.2

Excellent

225 reviews

225 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Tussock 170 m
Edge to Edge 360 m
Iwikau Village 4.6 km
Turoa 11.9 km
Te Porere Redoubt 16.2 km
Waiouru Airfield 29.3 km
Taupo Airport 69.5 km
Whanganui Airport 95.5 km
Hastings Airport 116.7 km
Hawke's Bay Airport 118.5 km

Chateau Tongariro

State Highway 48, Tongariro National Park, Tongariro National Park, New Zealand - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tongariro National Park part of Tongariro National Park, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

Room service [24-hour]

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Sauna

Luggage storage

Car power charging station

Value for money7.6
Location rating9.4

Rooms available at Chateau Tongariro

Very good
Room comfort & quality

7.6

Tongariro
...
  • Room size: 27 m²/291 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
External 1 Bedroom Cabin
...
  • Room size: 38 m²/409 ft²
  • Kitchenette
  • 1 double bed
Enter dates to see prices
Standard
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
Enter dates to see prices
External 2 Bedroom Cabin
...
  • Room size: 50 m²/538 ft²
  • Kitchenette
  • 1 double bed and 2 single b...
Enter dates to see prices
Cabin Room
...
  • Room size: 38 m²/409 ft²
  • 1 double bed & 1 single bed
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Heritage
...
  • Room size: 23 m²/248 ft²
  • 1 queen bed
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McLaren Suite
...
  • Room size: 53 m²/570 ft²
  • 1 king bed
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Economy Room
...
  • Room size: 14 m²/151 ft²
  • 1 double bed
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Te Heuheu Suite
...
  • Room size: 100 m²/1076 ft²
  • 1 king bed
Enter dates to see prices
Other
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Chateau Tongariro?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Chateau Tongariro?

For those who wish to drive their own cars, Chateau Tongariro has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Chateau Tongariro?

Wake up to a great buffet breakfast at Chateau Tongariro. Adults can enjoy breakfast offered with an additional charge of 28 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Chateau Tongariro?

Chateau Tongariro features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Chateau Tongariro?

Chateau Tongariro does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Chateau Tongariro?

Chateau Tongariro is located in Tongariro National Park, famous for good restaurants such as Ruapehu Room, Pihanga Café and Fergusson's Café.

What popular natural sightseeing spots are close to Chateau Tongariro?

Chateau Tongariro is located in the Tongariro National Park area, which is famous for natural sightseeing destinations such as Tongariro Northern Circuit, Whakapapa Skifield and Iwikau Village.

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Explore the neighborhood

What people love about Chateau Tongariro

  • 9.2

    Exceptional
    Cleanliness

    "We tried swimming pool and sauna which were nice and clean too, no one else there."

    Lan

    |

    May 15, 2022

  • 9.6

    Exceptional
    Cleanliness

    "The hotel was warm , clean and comfortable."

    Phil

    |

    July 25, 2020

  • 7.2

    Very good
    Location

    "It is value for money because of the location and other facilities."

    Kripa

    |

    December 2, 2020

Overall rating:

8.2

Excellent
225 reviews
Cleanliness
8.3
Facilities
7.7
Location
9.4
Read all reviews >
What travelers say they love:
Lots to do and was a beautiful place to stay.
Valeria from New Zealand
Family with young children
More about Chateau Tongariro

More about Chateau Tongariro

Chateau Tongariro

Take advantage of a wealth of unrivaled services and amenities at Chateau Tongariro. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Chateau Tongariro. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.


Dining and things to do

Wake up with no worries at Chateau Tongariro, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Chateau Tongariro which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Chateau Tongariro. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Chateau Tongariro ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court, golf course on site and hiking trails. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.
This accommodation beats more than 92% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Food & Dining

9 mentions

Breakfast

5 mentions

View

5 mentions

Swimming Pool

3 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Sauna
  • Skiing
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station

Food and dining

Breakfast options
  • American
  • Full English/Irish
  • Gluten-free

Location

State Highway 48, Tongariro National Park, Tongariro National Park, New Zealand
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Getting around
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)28 NZD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 106
  • Room voltage240
  • Year property opened1929
  • Most recent renovation2005

Reviews of Chateau Tongariro from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.7
Location9.4
Room comfort and quality7.6
Service8.1
Value for money7.6
High score for Tongariro National Park
Rating
9+ Exceptional (50)
8-9 Excellent (26)
7-8 Very Good (27)
6-7 Good (13)
<6 Below Expectation (25)
Time of the year
Mar - May (34)
Jun - Aug (38)
Sep - Nov (31)
Dec - Feb (38)

Show reviews that mention 

Showing 141 verified guest comments
12345
10.0
Exceptional
Fraser from United Kingdom
Couple
Standard
Stayed 1 night in June 2019

Timeless Elegance”

Built in 1929 and apparently was a mental hospital originally. Now it is a fully featured gem with roaring log fire in the impressive lounge area, toasty sauna, plunge pool and even its own cinema showing rolling classics for free. 'Tell them it's the most comfortable bed ever'. Job done. Shame about the weather and the full ski area, which doesn't open until the end of June, so only the beginners area Happy Valley was open in the freezing rain and gale force winds!

Reviewed June 06, 2019

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Dear Fraser, Thank you for your review. I am pleased to see you enjoyed your stay here. The Hotel was originally designed as a Hotel and served as a temporary Hospital during the war. Thank you again for your comments and we hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager

Responded July 02, 2019
Chateau Tongariro
10.0
Exceptional
pakpoom from Thailand
Family with young children
Stayed 2 nights in July 2019

Best place in that area for ski”

Very impress. Nice hotel, Nice room. Great factilities : swimming pool / sauna / mini theatre/snooker table and the most important is very good restaurants...… Very difficult to find good place to eat in that area.....family with children. Staffs are also perfect!!!! very professional with various nationality. Highly recommend....a bit high price but value for money.

Reviewed August 02, 2019

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Dear pakpoom, Thank you for the wonderful review. We are delighted to see that you enjoyed your stay and we hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager

Responded August 31, 2019
Chateau Tongariro
10.0
Exceptional
Chris from New Zealand
Family with young children
Tongariro
Stayed 1 night in July 2019

Blairs Weekend to Mt Ruapehu”

Wonderful stay at the Chateau which is something we have wanted to do all our lives. Great historical building - nice facilities, awesome food and access to the mountain. Highly recommended.

Reviewed July 31, 2019

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Dear Chris, Thank you for the wonderful review. We are delighted to see that you enjoyed your time here. We look forward to welcoming you back soon. Kind regards, Alex Hampshire Rooms Division Manager

Responded August 31, 2019
Chateau Tongariro
9.6
Exceptional
Jessica from Australia
Couple
Stayed 2 nights in June 2019

Just amazing!”

Hubby and I stayed here for 2 nights on our self-drive contiki tour of NZ. Wow. This hotel is amazing. It rained on the first day so we took advantage of the hotels own cinema. The next day we headed up to the ski field to mess around in the snow. The breakfast was awesome! Never seen so much variety in my life - they even had a veg and fruit juicer, and nutella!!! My room was newly refurbished - only complaint is the radiator regulator/ nozzle was on backwards. So when we put it on 0 it was very hot, and 5 was off.

Reviewed June 11, 2019

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Dear Jessica, Thank you for taking the time to review Chateau Tongariro. It is great to see that you enjoyed your stay here. I will be sure to pass on your comments to the Chef! I am sorry about the radiator, we will look into that. Thank you for letting us know. Thank you again Jessica and we hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager

Responded July 02, 2019
Chateau Tongariro
10.0
Exceptional
James from United Kingdom
Couple
Standard
Stayed 1 night in January 2020

Beautiful building in a picturesque setting ”

The building is very beautiful. The staff were friendly and helpful. The food was very good not too expensive. Would definitely book again.

Reviewed January 15, 2020

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Dear James, We are delighted to read that you had an excellent experience with us. We appreciate your kind feedback and look forward to welcome you again. Kind regards, Abhishek Kokje Duty Manager

Responded January 21, 2020
Chateau Tongariro
10.0
Exceptional
rajiv from United Kingdom
Couple
Tongariro
Stayed 2 nights in February 2020

Excellent hotel”

Very very good service, they go above and beyond Beautiful grounds with amazing views. High tea was top notch. Would definitely recommend

Reviewed February 16, 2020

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Dear Rajiv, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Abhishek Kokje Duty Manager

Responded February 22, 2020
Chateau Tongariro
9.6
Exceptional
Phil from New Zealand
Couple
Stayed 1 night in July 2020

Brilliant celebratory time away ”

The staff were very welcoming, friendly and helpful . The hotel was warm , clean and comfortable. The food was very good. Especially the enormous and tasty buffet breakfast .. Thank you for a memorable stay Phil + Emma Wolfe .

Reviewed July 25, 2020

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Dear Phil & Emma Wolfe, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcome you again. Best Regards

Responded July 27, 2020
Chateau Tongariro
9.2
Exceptional
Lan from New Zealand
Couple
Standard
Stayed 2 nights in May 2022

Unique location and experience”

It does have very unique location having all big famous mountains around. We enjoyed landscape so much. The hotel inside fitting and fit our are old and unique. A lot of old artworks. The room was small but clean. The high tea was good especially the savoury part. We tried swimming pool and sauna which were nice and clean too, no one else there. The only thing we didn’t enjoy was the steak from restaurant. They seemed not so good at cooking perfect medium rare steak; even worse, they tried to debate a well-done steak was a medium rare steak, which was very unprofessional. The other dishes were fine.

Reviewed May 15, 2022

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10.0
Exceptional
Valeria from New Zealand
Family with young children
Standard
Stayed 1 night in July 2022

Great stay”

Lots to do and was a beautiful place to stay. So close to the snow.

Reviewed July 18, 2022

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Dear Valeria, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcoming you again. Best Regards Front Office Manager

Responded July 25, 2022
Chateau Tongariro
10.0
Exceptional
Gordon from New Zealand
Couple
Heritage
Stayed 1 night in February 2021

Exceptional”

Old world charm. With a big investment it could become the Raffles of New Zealand. Loved going back in time.

Reviewed February 12, 2021

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Kia Ora Gordon, Thank you for taking time to share your wonderful feedback. Kind regards, Abhishek Kokje

Responded February 24, 2021
Chateau Tongariro
9.6
Exceptional
Julian from New Zealand
Family with teens
Tongariro
Stayed 2 nights in January 2022

Splendid Hotel”

First time visitor, as base for Tongariro Crossing, and could not fault it, excellent, good room, great food and ambience with the piano background music. Has to be high on the list as a definite item to stay at, and such a perfect setting

Reviewed February 10, 2022

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Dear Julian, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcoming you again. Best Regards Front Office Manager

Responded March 10, 2022
Chateau Tongariro
9.6
Exceptional
Sue from New Zealand
Couple
Standard
Stayed 2 nights in October 2019

A great weekend”

Everything was great except bar closed at 10pm on Saturday night, without any warning of last orders. Not able to get room service drinks after that time. Lots of training staff, not sure of things at times.

Reviewed January 18, 2021

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Kia Ora Sue, Thank you for a wonderful feedback of your experience. It is always encouraging to receive positive feedback. We look forward to welcoming you back. Kind regards,

Responded February 06, 2021
Chateau Tongariro
10.0
Exceptional
Bobbie from New Zealand
Group
Stayed 1 night in June 2020

Exceptional”

Great service. Great food. Clean. Warm. Relaxing atmosphere

Reviewed June 29, 2020

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Dear Bobbie, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcome you again. Best Regards

Responded June 30, 2020
Chateau Tongariro
9.6
Exceptional
Mynetta from New Zealand
Solo traveler
Stayed 1 night in May 2020

Pleasantly surprised, Covid 19 L2 staff were friendly but stressed. ”

Always a magnificient, majestic location. The facilities have improved 80% since last visit. Keen to return in Summer for the surrounding walks.

Reviewed May 27, 2020

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Dear Mynetta, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcome you again. Best Regards

Responded May 29, 2020
Chateau Tongariro
9.2
Exceptional
Bruce from New Zealand
Couple
Standard
Stayed 2 nights in December 2021

Great, iconic place! Well located, a little tired, but not really a problem. Staff were fantastic, nothing ever a problem.”

We went there as part of a group of 10 to celebrate a birthday. Had a great time! Food was exceptionally good. Bar and catering staff in particular could not have been more helpful. Absolutely nothing was a problem, including a last-minute request for a birthday cake. Would love to stay there again!!

Reviewed December 08, 2021

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Kia ora Bruce, We are delighted to read that you had an excellent experience with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We look forward to welcoming you back in near future. Kind regards,

Responded December 11, 2021
Chateau Tongariro
9.2
Exceptional
Paul from New Zealand
Family with teens
Heritage Family Room
Stayed 2 nights in July 2021

Classy and Full of Great Views!”

The hotel is the best spot for a short hike to the Taranaki Falls, a climb to Ruapehu, skiing at the Alpines or taking the Tongariro Alpine Crossing adventure. The hot pool is the best place to go to after a day of activities. The movie room and lounge are best for relaxing! We enjoy staying here every year!

Reviewed June 23, 2022

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Dear Paul, Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the service provided by the staff. We appreciate your valuable feedback and look forward to welcoming you again. Best Regards Front Office Manager

Responded July 06, 2022
Chateau Tongariro
9.6
Exceptional
Fraser from New Zealand
Couple
Tongariro
Stayed 1 night in September 2019

Exceptional”

Our wi g was newly refurbished and was such a nice cosy room and really homely

Reviewed September 16, 2019

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Dear Fraser, Thank you for taking the time to share your feedback. It is great to see that you enjoyed your stay and we hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager

Responded October 02, 2019
Chateau Tongariro
8.8
Excellent
Anne from Australia
Couple
Stayed 1 night in December 2019

John&Anne”

We were happy with our room, clean and everything we required. Most enjoyable dinner in the Ruapehu Room and happy with the price. Breakfast was a disappointment, we wanted a light breakfast but could not get breakfast for under $29 odd each. That was a rip off and placed a blot on our stay.

Reviewed December 22, 2019

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8.8
Excellent
Sky from New Zealand
Family with teens
Stayed 1 night in January 2019

Holiday maker”

The meal was the very best Lamb meal I have ever tasted in New Zealand. All the staff smiled, were friendly, helpful and polite. We all thoroughly enjoyed our stay. Oh and our room had a magnificent view of the mountain. Thank you Chateau, we shall return.

Reviewed January 10, 2019

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Dear Sky, Thank you for taking the time to share your feedback. I am to hear you enjoyed your stay and I will be sure to pass you comments onto the chefs. We hope to see you again soon! Kind regards, Alex Hampshire Rooms Division Manager

Responded February 11, 2019
Chateau Tongariro
9.2
Exceptional
Melody from New Zealand
Group
Stayed 1 night in August 2020

It is really a nice place... ”

I like the staff and food.

Reviewed August 09, 2020

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Dear Melody Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are delighted to hear that you had a wonderful stay with us and enjoyed the food and the service provided by the staff. We appreciate your valuable feedback and look forward to welcome you again. Best Regards

Responded September 07, 2020
Chateau Tongariro
12345
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