Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort
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 Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort
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7.8
Very good
/10
(228 reviews)See what guests said
See map
6.4
Good
Location rating score
Parking
FREE
  • Moerenuma Park7.98 km
  • Former Hokkaido Government Office Building12.11 km
  • Sapporo TV Tower12.41 km
  • Odori Park12.58 km
  • Tanukikoji Shopping Street12.88 km
  • Hokkaido Shrine13.75 km
  • Asahiyama Memorial Park15.2 km
  • Mt. Moiwa16.95 km
  • Takino Suzuran Hillside National Park28.92 km
  • Free Wi-Fi

    Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort

    132 Higashi Barato, Kita-ku, Ishikari, Sapporo, Japan, 3 - See map
    "We love the facilities and the view of the room, best it is located away from the busy city."
    Tracy - December 4, 2017
    Exceptional reputation
    Recommended by 100% of guests
    Excellent facilities on premise
    8.6 facilities on premise
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent service
    8.1 rating for service
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    • Hot spring bath

    Cheaper than 96% of all properties in Sapporo in the last 24 hoursCompared to 3,117 Sapporo properties at Agoda for various dates
    Value for money8.0
    Distance to city center10 km
    Location rating6.4
    Nearest airportOkadama Airport (OKD)
    Distance to airport7.2 km

    Rooms available at Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort

    7.6
    Very good
    Room comfort & quality
    Deluxe Triple Room - Non-Smoking
    Deluxe Triple Room - Non-Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Shared bathroom
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Deluxe Twin Bed Non Smoking
    Deluxe Twin Bed Non Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
     Suite - Non-Smoking
    Suite - Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Shared bathroom
    • 2 single beds
    Enter dates to see prices
    Jr Suite
    Jr Suite
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    • 2 semi double beds
    Enter dates to see prices
    2 Twin Nonsmoking
    2 Twin Nonsmoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Two Double Suite Nonsmoking
    Two Double Suite Nonsmoking
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 2 semi double beds
    Enter dates to see prices
    Designer’s Deluxe Twin Room
    Designer’s Deluxe Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    Enter dates to see prices
    Double - Non-Smoking
    Double - Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    Enter dates to see prices
    Designer’s Deluxe Twin Room
    Designer’s Deluxe Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort?

    Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort?

    A stay at Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort has a car park available for guests. Car parking is free for guests.

    What is the smoking policy at Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort?

    Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 3,117 Sapporo properties
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    Room size
    34 sqm.
    Cheapest price score
    Review score - United States
    6.3/10
    Value for money score
    8.0/10
    Bigger than
    98
    %
    of Sapporo properties
    Better than
    96
    %
    of Sapporo properties
    Better than
    96
    %
    of Sapporo properties
    Better than
    95
    %
    of Sapporo properties
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    More about Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort

    More about Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort

    8.4
    Excellent

    "Overall our best hotel stay in Hokkaido."

    Emmanuel

    |

    July 13, 2016

    Description

    Show less

    Most talked about facilities

    Swimming Pool
    8 mentions
    Housekeeping
    4 mentions
    Breakfast
    1 mention
    Internet
    1 mention

    What they offer

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    レストラン「ヴィーニュ」
    Menu:A-la-carte
    和食処「大善」
    Cuisine:Japanese
    Menu:Buffet
    中国レストラン「香満樓」
    Cuisine:Chinese
    Menu:Buffet
    鉄板焼「甲斐路」
    Cuisine:Steakhouse
    フレンチレストラン「ル・バラト」
    Cuisine:French

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Charcoal Grilled Beef Tapas Gyukaku Kita24jo
    9.2 km Japanese, Spanish
    Yokoemon
    9.2 km Japanese
    Gohan Izakaya tavern805
    9.3 km Japanese
    Sushi
    Sushi
    Sushio Shinoro
    1.8 km Sushi
    Sushimasa
    9.3 km Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Chateraise Gateaux Kingdom Sapporo Hotel & SPA Resort from real guests

    Overall rating
    7.8
    Very good
    From 231 reviews
    Provided by verified guests of
    Agoda Reviews (171)Booking.com Reviews (57)
    Rating via Agoda7.8
    /
    10
    Cleanliness8.2
    Facilities8.6
    Location6.4
    Room comfort and quality7.6
    Service8.1
    Value for money8.0
    High score for Sapporo
    Rating
    9+ Exceptional (19)
    8-9 Excellent (20)
    7-8 Very Good (27)
    6-7 Good (17)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (15)
    Jun - Aug (51)
    Sep - Nov (15)
    Dec - Feb (21)
    All guests (171)
    All languages

    Show reviews that mention 

    Showing 102 verified guest comments
    12345
    9.0
    Exceptional
    LIK from Singapore
    Couple
    Double - Non-Smoking
    Stayed 1 night in May 2014

    not centrally located but nice resort/spa”

    spa and swimming pools, a number of restaurant to choose from, nice view from room

    Overall a good experience, the hotel sits on a waterbody so the surrounding seemed peaceful. nice friendly staff at check in, clean and comfortable room facing the pond/lake. Its location is quite far, so it would be more convenient if you drive esp if you want to do day trips etc. we got the coupons for spas/pool. The spa/onsens are big and i enjoyed the outdoor ones (they call it earthen bath, water is yellow). they also have saunas and steam bath in the spa/onsens area. good selection of restaurants with varying budgets. the fitness centre is not part of the hotel room package, need to pay an amount to get into the fitness centre/gym.

    Reviewed June 01, 2014
    8.8
    Excellent
    Ivy from Malaysia
    Family with young children
    Stayed 1 night in August 2018

    A Happening Resort ”

    I love the set up this hotel so HUGE that unlike any Japanese Hotel/ Resort. Just the Spa area a bit smelly.

    Reviewed December 22, 2018
    8.4
    Excellent
    Kris from Singapore
    Family with teens
    Stayed 1 night in November 2017

    Extremely huge, its a Kingdom!”

    This hotel is open by Chateraise, well known for its cream puff. They have their own pastry shop near the onsen. Onsen was satisfactory. It snowed heavily on the night we arrived, snow piled high about half of our Toyota Serena. That's one downside for outdoor parking. Spent about an hour clearing the snow for our vehicle. It would be a very fun hotel to stay in the summer.

    Reviewed December 27, 2017
    8.4
    Excellent
    Emmanuel from Malaysia
    Family with young children
    Stayed 1 night in July 2016

    Great Outing for the kids”

    After 7 days of travelling around Hokkaido and staying 4 persons, 2 adults and 2 children, in prison size rooms this hotel was a welcome relief. It was clean like many Japanese hotels but the big plus were the large rooms, a water theme park with heated pools which felt fantastic on a cold day, a great onsen with 8 soak pools and 2 saunas with different temperatures. Fantastic! Location is a bit far from downtown Sapporo but that suited us fine as we were done with sightseeing. Pool and onsen also needs a bit of walking but its worth it. We ate by the poolside in our wet swim wear. Food was reasonably priced and tasted quite good too. Overall our best hotel stay in Hokkaido.

    Reviewed July 13, 2016
    6.0
    Ivy from Malaysia
    Couple
    Stayed 1 night in August 2018

    This hotel is total opposite of a Japanese Hotel e.g. Quite. It's like hotel in China. Crowded.”

    Room is good and large but there's no japanese ropes. Huge Spa but very smelly like public toilet in Malaysia. Other than front office no staff speaks english.

    Reviewed September 17, 2018
    8.8
    Excellent
    Tai from Malaysia
    Family with young children
    Stayed 1 night in December 2017

    Good”

    Good

    Reviewed December 22, 2017
    8.0
    Excellent
    QI from China
    Couple
    Stayed 1 night in May 2014

    NICE”

    NICE BEACH HOTEL
    Reviewed July 05, 2014
    8.3
    Excellent
    WONG from Hong Kong
    Family with young children
    Stayed 1 night in July 2013

    is a good hotel. I will choose again.”

    big hotel, big swimming pool and clean

    The hotel is good for whole family. There is spa area with swimming pool.

    Reviewed May 14, 2014
    8.3
    Excellent
    WONG from Hong Kong
    Family with young children
    Two Double Suite Nonsmoking
    Stayed 1 night in July 2013

    good services”

    the staff is very nice; the hotel is beautiful; the swimming pool is very good

    The spa and swimming pool are very good condition.

    Reviewed August 27, 2013
    8.7
    Excellent
    YIU from Hong Kong
    Family with young children
    Deluxe Twin Bed Non Smoking
    Stayed 1 night in July 2013

    Funny place for family ”

    Good wash room design

    There are good swimming pool& spa pool , it is very suitable for family to go there for fun.

    Reviewed July 20, 2013
    9.3
    Exceptional
    Meng from Singapore
    Couple
    Stayed 2 nights in July 2012

    Great hotel with lots of attractions!”

    The hotel is big!

    surprised to find out the hotel comes with a big swimming pool with spiral slide, like those from the theme parks. the spa is very nice too! overall very clean.

    Reviewed July 24, 2012
    7.6
    Very good
    ng from Hong Kong
    Family with teens
    Stayed 1 night in January 2017

    The hotel environment is excellent”

    The hotel environment is excellent, facilities keep well but getting old and need re-decoration. Room is much bigger than hotels in Sapporo, it is clean and comfortable. Shuttle bus stop can easily found outside the North entrance of Sapporo JR station, but it take 40min for each travel. Special thanks to Mr.Ito, he is an excellent and professional staff who help us a lot during our stay. For sure we will consider this hotel when next trip to Sapporo.

    Reviewed February 06, 2017
    5.3
    Renee from United States
    Family with teens
    Stayed 2 nights in July 2014

    Don't stay here”

    The Chinese restaurant, the bakery.

    Way too inconvenient to stay here if you want to visit Sapporo. The shuttle takes 405 mins to and from the train station. We thought it way overpriced not including breakfast. You have to,pay for the gym, pool, onset. I would never recommend this place to a foreigner.

    Reviewed July 24, 2014
    6.0
    Jacob from Canada
    Solo traveler
    Stayed 1 night in July 2013

    It's a fancy resort”

    Lots of activities available

    This place was wasted on me (I only wanted a place to stay the night, which is hard to find in the Summer, on Saturdays in Sapporo). Lots of activities. Spa was closed when I arrived (very late close to midnight).

    Reviewed August 14, 2013
    7.7
    Very good
    JIA from Singapore
    Couple
    Stayed 5 nights in July 2013

    Comfortable stay with large bedroom and toilet.”

    Big clean room, clean toilet and tv in toilet.

    Fast check in and check out even when counter staffs do not speak English, me and my husband managed to check in using simple Japanese. However morning peddlers are really early and can hear their sound around 4a.m. That kind of shocked me as it was unexpected. Clean and comfy big room plus nice scenery makes our stay a memorable one.

    Reviewed July 13, 2013
    5.7
    Peter
    Couple
    Double - Non-Smoking
    Stayed 1 night in June 2013

    Putney, Sydney Australia”

    Huge bedroom, big pool & big hotel but Didn't expect the hotel is in the middle of No Where Too far ....from Sapporo CBD. It's 45 minutes by the shuttle bus , the Hotel is good for young family

    Didn't expect the hotel is in the middle of No Where Too far ....from shops or Sapporo CBD. It's 45 minutes by the shuttle bus , the Hotel is good for young family with kids under 10 or for the elderly.

    Reviewed July 03, 2013
    6.0
    Tracie from Singapore
    Family with young children
    Stayed 1 night in June 2013

    Resort accommodation away from the city”

    Free shuttle to city, nice views, child friendly

    It was good overall. The rooms were small but clean and comfortable, Wifi in the room was very fast and FOC. Staff were friendly but could not speak good English and a little more initiative would have been great. The food was really just fair or poor, especially given that Hokkaido is the source of many fresh foods and ingredients. The hotel is far from the city but the free shuttle bus makes up for it.

    Reviewed July 02, 2013
    7.0
    Very good
    YIM from China
    Solo traveler
    Stayed 2 nights in May 2013

    Good Spa Hotel”

    Spa, good food, tidy

    Location very far, hotel shuttle bus have too many stops before raching the hotel, almost one hour long,if change to direct route and no stops will probably cut off 15 min. Offer pick up from airport wolud be a plus.

    Reviewed May 19, 2013
    7.7
    Very good
    Man from China
    Couple
    Stayed 2 nights in December 2012

    Great hotel”

    Fantastic view and spa

    Hotel provides shuttle bus from Sapporo JR Station. It takes about 45 minutes from Sapporo Station to the hotel. You could shop and eat at JR square and then return to the hotel to enjoy spa and fitness facilities.

    Reviewed December 26, 2012
    7.3
    Very good
    Kevin from United States
    Business traveler
    Stayed 2 nights in February 2012

    Nice hotel but far from Sapporo”

    Very clean room, great buffet, amazing water park

    Really enjoyed my time at the Chateraise Gateaux. Would definitely stay there again. My only complaint is that it's difficult and expensive to travel from downtown Sapporo to the hotel. The hotel bus from the downtown bus station made it a bit easier, but you really need to plan accordingly in order to meet the bus.

    Reviewed February 17, 2012
    12345
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