Chefle Canal Hotel Hangzhou
Chefle Canal Hotel Hangzhou
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 Chefle Canal Hotel Hangzhou
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Location
Excellent
8.8
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Chefle Canal Hotel Hangzhou

Excellent location
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Exceptional
From 68 reviewsSee what guests said
9.2
Recommended by 100% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
Deluxe Twin Bed
Deluxe Twin Bed
...
  • City view
  • 40 m²/431 ft²
  • 2 semi double beds
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Executive King Bed
Executive King Bed
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Deluxe King Bed
Deluxe King Bed
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Executive Twin Bed
Executive Twin Bed
...
  • City view
  • 40 m²/431 ft²
  • 2 semi double beds
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Superior King Bed
Superior King Bed
...
  • City view
  • 40 m²/431 ft²
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Luxury Double Room
Luxury Double Room
...
  • 1 super king bed
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Luxury Double Room
Luxury Double Room
...
  • 1 super king bed
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Luxury Twin room
Luxury Twin room
...
  • 2 single beds
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Luxury Twin room
Luxury Twin room
...
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • 1 king bed
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More about Chefle Canal Hotel Hangzhou

More about Chefle Canal Hotel Hangzhou

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (68)Booking.com Reviews (77)
9.2
Exceptional
Read reviews from:
Cleanliness9.6
Facilities9.0
Location8.8
Room comfort and quality8.0
Service9.1
Value for money9.3
Provided by verified guests of Agoda
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Room type
Deluxe King Bed
Deluxe Twin Bed
Executive King Bed
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Showing 35 verified guest comments
12
8.4
Frances from China
Couple
Deluxe King Bed
Stayed 2 nights in May 2018
overall nice”
great place to stay for a staycation weekend. room is modern and minimalist, enjoyed using the bath and good rainforest shower with nice shanghai tang soaps and shampoo. room is a little bit dark due to small high windows. breakfast is between ok and good, there is both western / chinese variety but overall quality isn't amazing. pool is nice for laps but not the best recreational pool, and you have to wear a swimming cap. gym is small but sufficiently equipped, but hot and sweaty, can't seem to change the aircon temperature so it gets smelly pretty fast. staff were nice and friendly. overall a great stay, good value compared to other hotels of this level. the location is a bit out of town, maybe 30 min drive to west lake, but we didn't mind this. it's near a nice canal and some cute little streets that are nice to walk around.
Reviewed May 22, 2018
6.4
Yu from Taiwan
Business traveler
Deluxe King Bed
Stayed 1 night in April 2018
far from the city center”
Most customers in this hostel were chinese, local people and it means you have to bare their ways of living.
Reviewed April 16, 2018
7.2
Rachel from China
Couple
Deluxe King Bed
Stayed 1 night in February 2018
Second time where the facilities didn’t work. ”
I’ve been to this hotel twice now for a staycation. I should have realised after the first time the facilities were a problem. Apparently they are ran by an outside company, but each time they haven’t been working. This time the sauna isn’t working, as we are doing a staycation we book the hotel based only on the facilities we can use. The rooms are beautiful, the baths are amazing it’s another reason we stay in these hotels as our home doesn’t have a bath, the hotel building is also beautiful and the location is incredible. I would recommend this hotel to those visiting, but wish the hotel will fix the problem with the swimming and gym company!
Reviewed April 14, 2018
10.0
Lyjean from Malaysia
Group
Deluxe King Bed
Stayed 2 nights in May 2017
Nice stay!”
Nice staff. Clean and nicely kept facilities.
Reviewed March 05, 2018
9.6
KAI from Taiwan
Business traveler
Deluxe King Bed
Stayed 3 nights in December 2017
perfect for biz trip”
100分
Reviewed February 04, 2018
10.0
CHONG from Malaysia
Couple
Deluxe King Bed
Stayed 2 nights in October 2017
Superb Hotel, Should give 6 stars rating”
It was an awesome stay at this hotel. nice design, friendly staffs, nice breakfast, good location, good price. too happy for staying here.
Reviewed November 28, 2017
6.4
Haw from Malaysia
Group
Deluxe Double Room
Stayed 2 nights in October 2017
Staff training should be improved ”
Train arrived in the evening. We planned to have dinner before check in, someone called up n warned me to check in before 9pm or else I have to rebook the rooms. As we rushed to hotel, no one admit telling me this instruction. Check in takes too long. We r a group of 9 people. 2 gentleman standing there looking at a 83 years old lady carrying her own luggage to the room. When we check out, the staffs just stood there looking at us carrying our luggage up the van. They seem to be paid to watch the guests. Rooms r too small, couldn’t really fit our luggage.
Reviewed October 31, 2017
9.2
Michael from China
Couple
Deluxe King Bed
Stayed 2 nights in October 2017
Unique Hotel at an Amazing Price”
I spent 2 nights at the Chefle hotel. For the money, it is maybe the best value that I have gotten at a hotel. The rooms were clean and well designed. Nothing to write home about, but everything was well done. The hotel architecture is both beautiful and unique. In terms of location, it is in a quiet neighborhood along a river canal. It is not close to the best attractions in Hangzhou, but the best attractions are all out of town anyway. The hotel was great about arranging taxi's for us and the taxi's themselves are quite cheap. I would (and will) definitely recommend this hotel to anyone who is visiting Hangzhou.
Reviewed October 30, 2017
8.0
Lyjean from Malaysia
Business traveler
Deluxe King Bed
Stayed 2 nights in May 2017
Nice hotel ”
The room was clean, just a little bit of dust in some corners, but nothing outrageously dusty. In general, nice and cozy, we'll definitely be back next time!
Reviewed June 16, 2017
10.0
bo from China
Couple
Deluxe King Bed
Stayed 1 night in June 2017
Exceptional”
Love this hotel. Wonderful SPA, Helpful employee, great sea water swimming pool but only open from 2pm.
Reviewed June 10, 2017
7.2
Jimmy from Hong Kong
Couple
Deluxe King Bed
Stayed 3 nights in April 2017
Nice hotel - nice decor and room but...”
The breakfast buffet was below average. Poor selection. Under staffed. The food stations went unfilled for 30 minutes. Also The hygiene in the restaurant not very good. The garbage container was kept 5 feet away from the food in plain sight. The area was wet and somewhat dirty. tables for guests were right next to the garbage container as well. - Cherry the concierge was very helpful and professional.
Reviewed May 05, 2017
8.8
montip from Thailand
Business traveler
Deluxe King Bed
Stayed 4 nights in October 2016
Nice Design”
The hotel was once a factory. The design, therefore, very unique. The staff may not speak English fluently but helpful.
Reviewed March 13, 2017
10.0
Zhenlin from China
Couple
Stayed 3 nights in February 2017
I definitely would stay here next time in Hangzhou”
Cleanness, service, location are definitely 5 star level. I would like to specially thanks to Ms. 孟建娣。She is really professional and helpful during the whole stay.
Reviewed March 02, 2017
9.2
Victoria from United States
Solo traveler
Stayed 6 nights in December 2016
Great location and recommend buffet! ”
Great location next to temple and Hrand canal.
Reviewed January 02, 2017
8.4
William from Hong Kong
Family with young children
Stayed 3 nights in July 2016
weird arrangement here and there, but friendly staff made it up”
Because of G20, the government made the pools only available from 6-10pm. For a young family with 3 children it was very disappointing because we went from a pool vacation to no pool vacation without being notified prior to the check in process. The staff were trying their best to help, whether it was a weird arrangement from upper management or what. They were trying their best to make you comfortable, although its a relatively new hotel, lots of things needs fine tuning. Overall I enjoyed the stay, and even though the unpleasant arrangement, I hope I can come back. The rent a bike ride around the canal was very very enjoyable. This type of personal service definitely needs to be recognised. However, the hotel restaurants are questionable. With a Buddha Bar actually open to public (no privacy, security) that blasts music until mid night in front of your room. The 188RMB breakfast buffet was also subpar. A la Carte dinner was of quality, but the restaurant did not seem to be prepared for walk in customers as they serve locals buffet dinners. I think its a great hotel of value for money, clean, and very very good design in public spaces and room interior. Just DO NOT expect from the restaurant, bars, and make sure they open the pool before you go.
Reviewed August 02, 2016
8.4
chonlathan from Thailand
Group
Deluxe Twin Bed
Stayed 2 nights in April 2018
สวย ช่วยเหลือ บริการดี”
ไกลจากตัวเมือง
Reviewed April 18, 2018
9.6
SHUK from Hong Kong
Solo traveler
Deluxe Twin Bed
Stayed 1 night in April 2018
Exceptional”
附近環境超靚……位置也很好……有食街……有河境……去西湖也不遠……可惜衹住得一晚……看不到夜境……
Reviewed May 01, 2018
8.8
Ernest from Hong Kong
Couple
Deluxe King Bed
Stayed 4 nights in December 2017
一切都很好 只是地點偏僻”
員工很好 酒店很新很大 提供的用具也不錯
Reviewed January 06, 2018
9.2
CHANG from Taiwan
Couple
Deluxe King Bed
Stayed 2 nights in October 2017
有特色的新飯店”
備品多,有茶具,有咖啡機,服務人員親切,飯店本身就是個拍照景點~
Reviewed October 27, 2017
8.8
WANG from China
Family with young children
Deluxe King Bed
Stayed 2 nights in February 2018
优点和缺点都很明显的酒店”
先说优点:京杭运河旁 周围人文气息浓厚 人少安静又干净 周边新开了新型商场 带孩子买东西吃饭非常方便 酒店过年期间装饰夜景也非常漂亮 可圈可点 再聊聊缺点:大床房是1.5m的床 带个孩子略小 房间隔音实在太差 一到晚上 大吼一声我要睡觉了 隔壁房的客人会回音 知道啦 睡觉了💤早上可以清楚听见隔壁客人的打呼声 对声音敏感的旅客慎重!游泳池不提供毛巾 冲凉 冬天游好 出来不太方便...
Reviewed February 23, 2018
12
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