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About this property

Description

This business class hotel, situated in the city center, is located near a myriad of attractions. Chelsea Hotel Toronto is within minutes of the CN Tower, the Rogers Center, the University of Toronto, Toronto General Hospital, Ryerson University, and the world famous shopping at Eaton Center. Surrounding the hotel are numerous restaurants, shops, and cafes. The hotel offers a wide assortment of accommodation types from deluxe rooms to special family suites. The elegant guestrooms are ideal for business travelers that need accommodation close to major buildings. The Chelsea Hotel Toronto is perfect for travelers that want accommodation in the city center.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Bicycle rental
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Vending machine

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Kids club

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Announcements

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that bed and breakfast rates include vouchers for 2 people. Please contact the property for the hours of operation of the waterslide, pool and kids centre. For December 31 (New Year's Eve 2016) and August 3-7 (Caribana 2017): A maximum of 3 guests is permitted per room (reservations of 4+ guests cannot be accepted during these dates). All guest names are required at time of booking or check in. Each room will be issued up to 3 wristbands and only guests with wristbands can access the guest floors after 21:00.
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Verified traveler reviews

Filter by traveler type
Very good



based on 135 reviews
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.4
  • Food/Dining 7.2
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michael from United Kingdom
Business travelers
Standard Queen Room
Stayed 4 nights in August 2016
biz travel in Toronto
A very large hotel, a lot of people. Room was a very good size. I would stay there again
Reviewed August 09, 2016

Claudine from Philippines
Solo travelers
Standard Queen Room
Stayed 2 nights in March 2016
Location
A Nice place to stay!very Accessible from malls to subway to restaurants
Reviewed March 30, 2016

Steven from Canada
Business travelers
Standard Queen Room
Stayed 9 nights in March 2016
Comfortable, Relaxing
Comfortable, Relaxing, Very Friendly
Good stay. It felt like home from the day you walked in, very friendly and helpful staff. The restaurant and food court both are very good. The bed and rooms are big with the bed being very comfortable. To get any extra heat you have to turn the thermostat up to 30 and it takes about 10 minutes of running the water on full hot to get hot water to shower with. There is only slightly warm water in the hand sink. Hence, my low evaluations of some of the above scores.
Reviewed March 14, 2016

James from Canada
Families with older children
Standard Queen Room
Stayed one night in November 2015
Disappointed
Location
A few words... Old, dated, dirty, disgusting... For the price it was very disappointing... For the condition the hotel is in - it should have been a $70 per night hotel... Really very disappointed...
Reviewed November 15, 2015

ABDULRAHMAN from Saudi Arabia
Business travelers
Deluxe Double Room with Two Double Beds
Stayed 2 nights in September 2015
Abdul KSA
Location Clean
Reviewed September 16, 2015

Diana from Canada
Groups
Deluxe Double Room with Two Double Beds
Stayed one night in September 2015
short pleasant stay
location, location, location
Myself and a group of friends recently stayed at the Eaton Chelsea during the TIFF festival. The check in was friendly, smooth and quick, the room was clean and the space adequate. . We took advantage of the convenient underground parking. We enjoyed the proximity to the theatres hosting the TIFF films and events. I do have 1 complaint however, I found the wifi although free , was quite spotty and kept dropping out which proved to be quite frustrating as we were trying to snag TIFF tickets. I will recommend this hotel to friends but will be sure to mention the wifi.
Reviewed September 15, 2015

KwangHo from South Korea
Business travelers
Deluxe King Room
Stayed 2 nights in September 2015
Eaton Chelsea hotel
Location, easy access
Eaton Chelsea hotel is located in the middle of downtown which provides you easy access to a tour bus stop and other places such as CN tower. But it is always cloud with people due to too many rooms and I don't think staffs are kind. This hotel also requires parking fee even though a customer.
Reviewed September 05, 2015

Gregory from United States
Solo travelers
Standard Double Room with Two Double Beds
Stayed 3 nights in July 2015
First trip to Toronto
Location, security, pool
This is a nice hotel but I would not stay here again for Caribana. Strict rules about outside guest, which I understand to a certain extent. I had family visiting at the same time and they weren't able to come in unless they had a wristband. Overall the location, rooms, and pool are nice. I will recommend you stay, just not on caribana weekend.
Reviewed August 05, 2015

Edward from Canada
Couples
Standard Queen Room
Stayed one night in July 2015
Great hotel in a good location
Staff performance, room comfort, close to subway
I had stayed in this hotel many years ago, and they had recently renovated it and it looks great. It is close to the Younge subway line and only a few stops for a lot of attractions. The staff were also friendly and helpful.
Reviewed July 28, 2015

Handi from Indonesia
Families with young children
Standard Double Room with Two Double Beds
Stayed one night in July 2015
Old hotel in good location
Location, food, price
Everything was going well, kids got their souvenir, when we start go to our room tw to the room so dirty in the hall. Pool is nice but too crowded. And parking supposed to be free for guest. Instead we had to pay usd29 before tax per night. So expensive.
Reviewed July 25, 2015



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