Chelsea Hotel Toronto

Chelsea Hotel Toronto

33 Gerrard Street West, Downtown Toronto, Toronto (ON), Canada, M5G 1Z4
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Standard Double Room with Two Double Beds - Guestroom Chelsea Hotel Toronto
Standard Double Room with Two Double Beds - Guestroom
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    Interior view Chelsea Hotel Toronto
    Swimming pool Chelsea Hotel Toronto
    Kid’s club Chelsea Hotel Toronto
    Club King Room - Guestroom Chelsea Hotel Toronto
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    Lobby Chelsea Hotel Toronto

    Guest reviews

    7.8
    Very good
    /10
    (139 reviews)See what guests said
    6.8
    Good

    "The rooms are comfortable."

    Danny

    -

    October 20, 2018

    7.9
    Very good service

    Property highlights

    • 280 meters to public transportation

    • Located in heart of Toronto (ON)

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 38 times since yesterday | 11 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Toronto Harbour30 m
  • Silver Snail Comics260 m
  • Atrium on Bay280 m
  • Downtown Yonge Business Improvement Area290 m
  • Toronto Police Museum300 m
  • Yoga Sanctuary300 m
  • Ryerson Image Centre310 m
  • Police Museum & Discovery Centre310 m
  • Gray Line Tours320 m
  • Eaton Centre380 m
  • Value for money7.2
    Distance to city center0km
    Location rating8.9
    Nearest airportBilly Bishop Toronto City Airport (YTZ)
    Distance to airport3.2 km
    Select your room
    Standard Double Room with Two Double Beds
    Standard Double Room with Two Double Beds
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 2 double beds
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    Standard King Room
    Standard King Room
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 king bed
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    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Club King Room
    Club King Room
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Room with Two Double Beds
    Deluxe Double Room with Two Double Beds
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 26 m²/280 ft²
    Enter dates to see prices
    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 23 m²/248 ft²
    Enter dates to see prices

    What people love about the property

    • 7.6
      Very good

      "The hotel is located in the heart of the shopping and entertainment area."

      Chin S.

      |

      October 29, 2018

    • 7.6
      Very good

      "The hotel bar served great cocktails and staff are generally friendly and helpful."

      Chin S.

      |

      October 29, 2018

    • 8.4
      Excellent

      "Chelsea Hotel Toronto is a busy place in a busy location which makes the place ideal."

      nicanor

      |

      September 5, 2018

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    More about Chelsea Hotel Toronto

    More about Chelsea Hotel Toronto

    6.8
    Good

    "Good location to a shopping mall & subway"

    SunMi

    |

    August 19, 2018

    An overview

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    What they offer

    6.0
    Review score

    "The room was ok and the bed was comfortable."

    Jennifer

    |

    October 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (139)Booking.com Reviews (6238)
    7.8
    /
    10
    Cleanliness7.5
    Facilities7.4
    Location8.9
    Service7.9
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (139)
    All room types
    Showing 58 verified guest comments
    123
    8.0
    Excellent
    Rob
    Business traveler
    Standard King Room
    Stayed 1 night in February 2019
    clean and efficient”
    I was only in briefly for a one day conference so I am unable to give an truly informed review. The room was clean, well appointed and everything worked as it should. The staff were pleasant and the meeting rooms were clean and the food service was very good.
    Reviewed March 06, 2019
    5.6
    souhad
    Solo traveler
    Standard Queen Room
    Stayed 2 nights in February 2019
    Too noisy!”
    This hotel is too noisy from the outside (near to 2 hospitals and ambulance sirens resound even by night) and from the inside! My neighbors' door haven't easy lock and each time they open or close the door it was slapping!
    Reviewed March 06, 2019
    8.4
    Excellent
    Lorraine from Canada
    Couple
    Standard King Room
    Stayed 2 nights in February 2019
    Good Location to everything we needed.. ”
    -Pop machine was not working on the 12th Floor.. -Would be nice to have a SHAMPOO & CONDITIONER for each person in Room - 1 - SHAMPOO & 1- CONDITIONER for 2 - People is not enough as well as BODY WASH.. - $4.00 -DELIVERY CHARGE for PIZZA from downstairs Restaurant was a lot to ask -$18.00 -PIZZA -Meatlovers end up costing almost $30.00😟😟 Didn’t use FACILITIES - Sauna, Swimming Pool, Hot Tub or Gym Equipment - if that is the Facility’s you are asking about - so that is not a true rating I gave for that..
    Reviewed February 26, 2019
    9.2
    Exceptional
    Pat
    Couple
    Standard Double Room with Two Double Beds
    Stayed 2 nights in March 2019
    Exceptional”
    They need a more elegant restaurant on site
    Reviewed March 06, 2019
    4.8
    Samer
    Group
    Standard Queen Room
    Stayed 1 night in February 2019
    Dissapointed”
    As a student staying at the hotel, the staff at the check-in desk was disrespectful towards me and gave me an attitude because I am younger than most of their customers. I booked a double bed room and I was given a single bed room instead. As well, the man at the desk refused to answer my questions about hotel policy and insisted that I look them up myself. My father and his company often stay at the Chelsea Hotel throughout the year but after my experience at the hotel, my father and his colleagues will no longer be staying at the Chelsea Hotel.
    Reviewed March 03, 2019
    8.8
    Excellent
    Jennifer from Canada
    Couple
    Standard King Room
    Stayed 2 nights in February 2019
    Excellent”
    Hotel was very clean and well signed. Parking was simple although $$. Did not use facilities so cannot comment (therefore "neutral" star rating). Very little insulation against street noise would be only complaint. Our room faced Gerrard and even 8 stories up the traffic noise was loud and incessant, all night long. Ask for a room at the back?
    Reviewed February 20, 2019
    4.8
    Kevin
    Business traveler
    Deluxe King Room
    Stayed 2 nights in March 2019
    a little shabby and much too big”
    this 1500 room hotel is an impersonal place, with old rooms and not very friendly service. The sauna is good though
    Reviewed March 05, 2019
    8.0
    Excellent
    Hsu from Taiwan
    Business traveler
    Standard King Room
    Stayed 1 night in February 2019
    Not too bad”
    It’s a busy hotel, but convenient around the hotel.
    Reviewed February 18, 2019
    8.4
    Excellent
    nicanor from United States
    Solo traveler
    Standard Queen Room
    Stayed 4 nights in August 2018
    Great place to stay while in Toronto”
    Chelsea Hotel Toronto is a busy place in a busy location which makes the place ideal. the hotel is close to either college or Dundas subway making it convenient to move around the city. there are lots of restaurants around the hotel area to choose from especially for breakfast. Don't pay C$26.00 for breakfast inside the hotel. the adult pool at the 26th floor is a great treat with a good skyline view. at the same floor is the gym. right outside the hotel if you exit bay street is an amazing Italian restaurant called Donatello. give it a try. overall, the hotel is worth the money and is highly recommended.
    Reviewed September 05, 2018
    8.8
    Excellent
    Ada from Singapore
    Family with teens
    Standard Double Room with Two Double Beds
    Stayed 2 nights in June 2018
    Excellent”
    Everything is good except when we wanted to go to the Union Station to catch the UP Express to the airport, the bellboy wasn't very friendly and did not want to help us to get the taxi. We were carrying 3 big luggages and it can be difficult to walk down the road to catch the taxi. Hope that the hotel can take note of this in the future.
    Reviewed June 14, 2018
    8.4
    Excellent
    Ada from Singapore
    Family with teens
    Standard Double Room with Two Double Beds
    Stayed 4 nights in May 2018
    Good location”
    The hotel is conveniently located at Yonge-Dundas area and the nearest subway is Dundas station which is 3 mins away. There are lots of eating places around and you can also shop at the nearby Toronto Eaton Centre. One thing to improve on would be their lift service as mentioned by some travellers. We had to wait about 10 mins to catch the lift in the morning though there are 5-6 lifts in total. Hope this can be improved on!
    Reviewed June 14, 2018
    8.4
    Excellent
    YUJI from Japan
    Couple
    Deluxe King Room
    Stayed 3 nights in January 2019
    recommend!”
    near the station, near the eaton center, clean room. narrow bathtua is regretful!
    Reviewed February 02, 2019
    10.0
    Exceptional
    Radane from Canada
    Solo traveler
    Standard Queen Room
    Stayed 1 night in February 2019
    Exceptional”
    Staff was very helpful in pointing out attractions
    Reviewed February 12, 2019
    5.2
    Stephen from Canada
    Business traveler
    Standard King Room
    Stayed 1 night in January 2019
    Dated and lower standard”
    Dated decoration. Loud as near elevator with people talking. Heater didn’t work properly. Not well made up room. Instant coffee!! Room service food served in cardboard containers/dishes. It was obvious the delivery person didn’t want me to look at the food before he left. Food was okay, not great and certainly not worth the price. Bathroom very tight. Sink faucets almost would not move.
    Reviewed February 05, 2019
    4.8
    Ana from United States
    Business traveler
    Standard Double Room with Two Double Beds
    Stayed 4 nights in December 2018
    Well located but old and moldy”
    Stayed for 4 nights at the Chelsea, which is well located and close to my business meetings, however this hotel is too old and has not been kept well, the room I had although reasonably clean, was outdated, carpet extremely dirty (stained) I am sure full of mold, the heating system noisy, and I am almost sure filters have not been changed in a long time. I suffer allergic asthma and after the first night at the place I was already sick... I the bathroom are the basic toiletries, shower had a leak so there is water wasted 24/7. The Garden Market is the only place to have breakfast at and is bad... Really if you want to have a comfortable stay in Toronto, this is not the place
    Reviewed December 26, 2018
    9.2
    Exceptional
    miranda from United States
    Couple
    Standard Queen Room
    Stayed 3 nights in August 2018
    Vacation ”
    Hotel and staff was wonderful, it was in a great location and they helped us out with everything. Everyone was very friendly and helpful and made our stay very enjoyable and yes when we come back we will stay here again.
    Reviewed September 05, 2018
    9.6
    Exceptional
    Richard from United Kingdom
    Couple
    Standard Queen Room
    Stayed 4 nights in May 2018
    Excellent”
    Was very pleased with the hotel, upgraded to a club room which was lovely no complaints. Complimentary continental breakfast there wasn't much choice, and complimentary evening hors d'oeuvres, not much choice there either, they need to add soft drinks as well as complimentary. Overall - Great hotel in a great location, staff were great.
    Reviewed May 15, 2018
    6.4
    Good
    Julia from Canada
    Couple
    Standard King Room
    Stayed 2 nights in February 2019
    No cimm”
    No comment
    Reviewed February 09, 2019
    6.8
    Good
    Danny from Canada
    Business traveler
    Standard King Room
    Stayed 5 nights in October 2018
    Overpriced.. very old”
    The rooms are comfortable. However.. it's supposed to be a non-smoking hotel.. I was moved to two rooms and I could smell cigarette smoke. Also the carpets in hallway and rooms are horribly old and worn out. They don't steam clean them at all. I do say their pool and gym is very very good. Love the 27th deck. Too bad they dont spend resources to clean/renovate - it would then be worth what I paid.
    Reviewed October 20, 2018
    7.2
    Very good
    Brandon
    Business traveler
    Deluxe King Room
    Stayed 5 nights in October 2018
    A Slightly Disappointing Stay”
    The Chelsea Hotel overall was disappointing for the price. While the location and staff are overall tremendous, the room I stayed in was like a Holiday Inn with a king sized bed. With slightly peeled wallpaper, a tattered curtain over the balcony door, and a bed set that didn't seem to be properly pressed, the room seemed like something out of a nice two-star hotel or an average three-star hotel. While I may stay again in the future, it would certainly not be without a significant cost reduction.
    Reviewed October 15, 2018
    123
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    • Excellent location
    • Art Gallery of Ontario
    • College Subway Station is within 0.28 km