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Chelsea Hotel Toronto
Deluxe Room Queen - Bed, Chelsea Hotel Toronto in Toronto (ON)
Chelsea Hotel Toronto
a hotel room with a bed and a television, Chelsea Hotel Toronto in Toronto (ON)
Lobby, Chelsea Hotel Toronto in Toronto (ON)
Interior view, Chelsea Hotel Toronto in Toronto (ON)
a swimming pool with a tub and a chair inside of it, Chelsea Hotel Toronto in Toronto (ON)

Removed from saved list

8.0

Excellent

719 reviews

719 reviews

Housekeeping18
View5
Fitness Centre4
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
College Park
110 m
Elmwood Spa
110 m
Fine Food Market
130 m
McGill Parkette
160 m
Sam the Record Man
180 m
Popular landmarks
The AGO, Art Gallery of Ontario
950 m
Royal Ontario Museum
1.4 km
St. Lawrence Market
1.4 km
Hockey Hall of Fame
1.4 km
Ripley's Aquarium of Canada
1.8 km
Closest landmarks
Delta Chelsea Hotel Parking
30 m
Crunch Fitness
70 m
Hard Candy Fitness
100 m
Toothworks
180 m
The Residences of College Park Parking
200 m

Chelsea Hotel Toronto

33 Gerrard Street West, Downtown Toronto, Toronto (ON), Canada, M5G 1Z4 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Downtown Toronto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous CN Tower. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Toronto (ON)

Check-in [24-hour]

290 meters to public transportation

Inside city center

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Check-in/out [express]

Luggage storage

This property is in high demand!

17 travelers have booked today.

Value for money7.5
Distance to city center0km
Location rating9.1
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport3.2 km

Rooms available at Chelsea Hotel Toronto

Deluxe Room King
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Chelsea Room 2 Doubles
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Deluxe Room Queen
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Room 2 Doubles
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Executive Double Room with Two Double Beds
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Executive King Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Studio with Sofa Bed
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Chelsea Room Queen
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Chelsea Room King
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Two Double Room
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Chelsea Hotel Toronto offer laundry services?

Yes! Chelsea Hotel Toronto features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Does Chelsea Hotel Toronto offer dry cleaning services?

Yes! Chelsea Hotel Toronto offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

How many rooms does Chelsea Hotel Toronto have?

Chelsea Hotel Toronto has a total of 1590 rooms.

At what time of the year is Chelsea Hotel Toronto most popular?

Chelsea Hotel Toronto's most popular month where verified guests have stayed the most is in November.

What do travelers love most about Chelsea Hotel Toronto?

Verified guests that stayed at Chelsea Hotel Toronto have given this property a rating of 9.083 for its excellent location as the major highlight for their stay.

What is the average rating that verified Couples' have given to Chelsea Hotel Toronto?

Verified couple travelers that have stayed at this property have given Chelsea Hotel Toronto an average rating of 7.7. You can look up on more descriptive customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with young children have given to Chelsea Hotel Toronto?

Verified families with young children that have stayed at this property have given Chelsea Hotel Toronto an average rating of 7.4. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Chelsea Hotel Toronto?

Past group travelers that have stayed at this property have given Chelsea Hotel Toronto an average rating of 7.7. You can check out more precise customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Chelsea Hotel Toronto?

The closest train, metro, or bus station is Wilson Subway Station, 10108.03 m away from Chelsea Hotel Toronto.

What restaurants are close by Chelsea Hotel Toronto?

Chelsea Hotel Toronto’s local neighborhood is Downtown Toronto which comprises of popular restaurants such as Elephant & Castle, Scaddabush Italian Kitchen & Bar, and Barberian's Steak House.

What is the closest airport to Chelsea Hotel Toronto?

The nearest airport to Chelsea Hotel Toronto is Peterborough Airport, 104.0 km away.

See map

Explore the neighborhood

What people love about Chelsea Hotel Toronto

  • 10

    Exceptional
    Cleanliness

    "Bed is comfortable, cleaning staff comes every day and the place is clean."

    uriel

    |

    July 17, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Great location, clean rooms, family pool, whirl pool and sauna."

    Mandy

    |

    July 11, 2022

  • 8.8

    Excellent
    Location

    "Good location good service …"

    Ita

    |

    April 22, 2023

Property ranking|Compared to 439 Toronto (ON) properties
See all rankings
Location score
9.1/10
Service score
8.2/10
Cleanliness score
7.9/10
Value for money score
7.5/10
Better than
97
%
of Toronto (ON) properties
Better than
95
%
of Toronto (ON) properties
Better than
94
%
of Toronto (ON) properties
Better than
93
%
of Toronto (ON) properties
Overall rating:

8

Excellent
719 reviews
Cleanliness
7.9
Facilities
7.6
Location
9.1
Read all reviews >
What travelers say they love:
The location is great and the staff is super helpful.
Myriam from Canada
Couple
More about Chelsea Hotel Toronto

More about Chelsea Hotel Toronto

Chelsea Hotel Toronto

Get the most from an urban escape in Toronto (ON) when you book a room at Chelsea Hotel Toronto. Located right in the city center, Chelsea Hotel Toronto saves you time and travel by letting you wake up right in the heart of the best neighborhood. Go beyond the touristy and get deeper into the offerings of Toronto (ON) with a stay at Chelsea Hotel Toronto, located merely 1.8 km from CN Tower.
Have a hassle-free trip while enjoying the services and amenities offered by Chelsea Hotel Toronto. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Toronto (ON). If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Chelsea Hotel Toronto guarantee a comfortable stay for all travelers. Some rooms at Chelsea Hotel Toronto are equipped with air conditioning for your convenience. Some rooms at Chelsea Hotel Toronto include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Chelsea Hotel Toronto. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Chelsea Hotel Toronto has vending machines that provide round-the-clock refreshment, at low cost.
Recreational facilities at Chelsea Hotel Toronto are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub, spa and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing ping-pong table at Chelsea Hotel Toronto. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Toronto (ON) while in the city. The best way to remember your time in Toronto (ON) is with a nice gift at St. Lawrence Market located about 1.3 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Toronto Islands located 4.1 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 97% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Toronto (ON).

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

12 mentions

Food & Dining

4 mentions

Swimming Pool

4 mentions

Breakfast

3 mentions

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • Chinese [Mandarin]
  • Croatian
  • Danish
  • Dutch
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Sinhala
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hot tub
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Ironing facilities
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Video game console
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Gluten-free
  • Buffet
Restaurants on site
Market Garden
  • Cuisine: American
  • Menu: Buffet

Location

33 Gerrard Street West, Downtown Toronto, Toronto (ON), Canada, M5G 1Z4
Exceptional
Location

9.1

Airports
  • Billy Bishop Toronto City Airport (YTZ)
    3.2 km
  • Toronto / Buttonville Municipal Airport (YKZ)
    23.0 km
Public transportation
  • College Subway Station
    280 m
  • Toronto Coach Terminal
    300 m
Hospital or clinic
  • Toothworks
    180 m
Shopping
  • St. Lawrence Market
    1.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The AGO, Art Gallery of Ontario
    950 m
  • Royal Ontario Museum
    1.4 km
  • St. Lawrence Market
    1.4 km
  • Hockey Hall of Fame
    1.4 km
  • Ripley's Aquarium of Canada
    1.8 km
  • CN Tower
    1.8 km
  • Distillery Historic District
    2.1 km
  • Casa Loma
    3.0 km
  • Toronto Islands
    4.1 km
  • Toronto Zoo
    23.7 km
Nearby landmarks
  • Delta Chelsea Hotel Parking
    30 m
  • Crunch Fitness
    70 m
  • Hard Candy Fitness
    100 m
  • College Park
    110 m
  • Elmwood Spa
    110 m
  • Fine Food Market
    130 m
  • McGill Parkette
    160 m
  • Sam the Record Man
    180 m
  • Toothworks
    180 m
  • The Residences of College Park Parking
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)19.95 CAD
  • Daily Internet/Wi-Fi fee0 CAD
The property
  • License Id / Local Tax ID/ Entity NameHST
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors27
  • Number of restaurants1
  • Number of rooms 1590
  • Year property opened1979
Parking
  • Daily parking fee25 CAD

Property announcements

The credit card used at the time of the booking must be presented by the cardholder upon check in, along with a valid ID. If you are making a booking for somebody else, contact the hotel to request a third party authorization form. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Bed and breakfast rates include vouchers for 2 people. Please contact the property for the hours of operation of the waterslide, pool and kids centre. For December 31, 2019 (New Year's Eve) and the period frm July 31, 2020 to August 2, 2020 (Caribana 2020): A maximum of 3 guests is permitted per room (reservations of 4+ guests cannot be accepted during these dates). All guest names are required at time of booking or check-in. Each room will be issued up to 3 wristbands and only guests with wristbands can access the guest floors after 09:00 PM.

Reviews of Chelsea Hotel Toronto from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.9
Facilities7.6
Location9.1
Service8.1
Value for money7.5
High score for Toronto (ON)
Rating
9+ Exceptional (74)
8-9 Excellent (50)
7-8 Very Good (46)
6-7 Good (26)
<6 Below Expectation (56)
Time of the year
Mar - May (66)
Jun - Aug (77)
Sep - Nov (63)
Dec - Feb (46)

Show reviews that mention 

Showing 252 verified guest comments
12345
10.0
Exceptional
uriel from Israel
Solo traveler
Chelsea Room Queen
Stayed 14 nights in July 2022

great deal with some details”

Went solo for work, stayed for 14 days. the place is at a great location. staff was overall very nice and helpful, but at times it was very difficult to get them on the phone. the 1st week I didn't have a mini-fridge and got it only after I heard someone else ask for it, they didn't offer. Also there's no microwave in the room, can't get one, and can't get anywhere in the hotel. Internet was OK but only so-so for zoom meetings. Bed is comfortable, cleaning staff comes every day and the place is clean. The work desk wasn't ergonomic at all. So the bottom line is that it's a great place for tourists, but only so-so for longer stays or on work trips. would recommend, but hesitate if coming again for work.

Reviewed July 18, 2022

See room deals

Dear Uriel, Thank you for taking the time to provide a review based on your experience with us. We care about what our guests think, how they feel and we take every concern seriously. Your comments will be reviewed and handled accordingly to focus on our areas of opportunity. We hope you will afford us another opportunity for us to restore your faith in our establishment. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto

Responded July 19, 2022
Chelsea Hotel Toronto
10.0
Exceptional
Teresa from Canada
Family with teens
Room Assigned on Arrival
Stayed 2 nights in November 2021

Exceptional”

Great location, close to subway and Eaton Centre. So many dining options nearby, 15 min walk to Union Station and Arena. Housekeeper was so friendly! Linens were high quality, pillow and bed so comfortable! I liked the handmade soap and Verbana lotion. Elevator ‘B’ sometimes had a line up but it would clear quickly.

Reviewed December 05, 2021

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Hi Teresa, Thank you for taking the time to provide a review based on your last experience with us. We wish to provide our guests with memorable, enjoyable visits from the minute they arrive until the moment they walk out our doors. We hope to warmly welcome you back soon. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto

Responded February 03, 2022
Chelsea Hotel Toronto
10.0
Exceptional
Paula from Canada
Couple
Chelsea Room King
Stayed 1 night in February 2020

Loved the Chelsea Hotel!!”

Fantastic central location! We upgraded to the E-Club and it was well worth it!! We were upgraded to a larger more spacious King room. It also included access to the Club Lounge on the PH Floor with complimentary beverages (tea/coffee/water) and fruit all day, a relaxing atmosphere and a lovely view. But, it also included 2 Continental Breakfasts with quite a great selection, AND in the evening, a wonderful selection of h'orderves that were fabulous! We usually always stay at the Downtown Marriott, but we will definitely be returning to the Chelsea Hotel!! Right at Yonge & Gerrard, just above Dundas Square, we felt at the heart of everything! We even enjoyed a lovely swim and hot tub before check out... We thoroughly enjoyed our stay!!

Reviewed February 26, 2020

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10.0
Exceptional
HYUNA from South Korea
Solo traveler
King Studio with Sofa Bed
Stayed 2 nights in November 2022

Nice trip”

It was a reservation for my son. I want to thank them for their kind and friendly service on behalf of my son.

Reviewed December 05, 2022

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Dear HYUNA, Thank you so much for taking the time to leave us a wonderful review! We pride ourselves on building great memories and being the friendliest hotel in Toronto, and we are delighted to learn your son had a great experience with us. We hope to welcome your family back soon for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded December 05, 2022
Chelsea Hotel Toronto
10.0
Exceptional
Riana from Canada
Couple
Chelsea Room Queen
Stayed 2 nights in November 2020

Great staycation!”

Amazing two night stay at the hotel. Service, cleanliness were great. Pool was open so that's a bonus. Only thing is at night, we can hear the neighbour doors being slammed shut and the sirens in the city...not quite as sound proof but overall okay :) Happy to go back

Reviewed November 20, 2020

See room deals

10.0
Exceptional
Ashley from Canada
Family with young children
Chelsea Room 2 Doubles
Stayed 2 nights in August 2021

Family getaway ”

We just recently stayed this past weekend and the kids loved it! It’s in a great location. Walking distance to everything. The hotel was clean, the rooms were perfect. My kids already miss it!

Reviewed August 30, 2021

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10.0
Exceptional
Eleuterio from Canada
Couple
Chelsea Room
Stayed 5 nights in December 2021

Great hotel in a great location”

Perfect location- close to Yonge-Dundas square. Lots of restaurants, malls, stores in the area. Local attractions are within walking distances. Taking subway and bus also very easy from this hotel. Totally enjoyed staying here. Too bad, we did not have time to check out the adult pool.

Reviewed December 24, 2021

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Hi Eleuterio, Thanks for your wonderful review. We are thrilled you enjoyed your with us and hope to welcome you back so you can enjoy the adult pool and recreation area once it reopens. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto

Responded February 03, 2022
Chelsea Hotel Toronto
10.0
Exceptional
SUJIN from South Korea
Couple
Room Assigned on Arrival
Stayed 1 night in October 2022

Good location”

This hotel is located in center of Toronto. I can reach everywhere by walk. Facility is also good. I would like to recommend this hotel to travelers.

Reviewed October 18, 2022

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Dear SUJIN, Thank you so much for taking the time to leave us an excellent rating! Amazing reviews like yours make us strive to do better every single day. We look forward to welcoming you back for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded October 19, 2022
Chelsea Hotel Toronto
9.6
Exceptional
Shravan from India
Couple
Chelsea Room
Stayed 7 nights in November 2022

A very good hotel! Beware of the taxi charge”

It’s a very good hotel in a central location. Everything is nearby, from eateries, Eaton center, winners etc. but he careful on our last day we took the hotel cab to airport which the hotel staff says is charged at 65 CAD flat rate and when we were dropped the cab driver charged us 80 CAD. The lie about the flat rate cab charges.

Reviewed November 14, 2022

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Dear Shravan, Thank you for your review! Here at the Chelsea Hotel, it is of utmost importance that our guests are content, comfortable, taken care of. We pride ourselves on building great memories, and sincerely apologize for any inconvenience you endured. Our hotel is not liable for third-party transport operators, and we will take your feedback to our frontline team to assist with further improvements for a seamless guest experience. We hope to welcome you back soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded November 22, 2022
Chelsea Hotel Toronto
9.2
Exceptional
Mandy from Canada
Family with young children
Chelsea Room King
Stayed 2 nights in July 2022

Perfect place for a family girls getaway”

Great location, clean rooms, family pool, whirl pool and sauna. A little disappointing that there are such limited hours in the water slide. These are not huge elaborate rooms, so if that’s what you’re looking for, open up your wallet and be prepared to pay to stay somewhere else. This was the most affordable hotel that came up in my search that wasn’t a hostel or university campus. It was surprisingly nice. Clean, good staff, and an excellent location. Within walking distance to the mall, Mirvish theatre and the ROM. Definitely recommend for those on a budget who want to feel like they’ve splurged!

Reviewed July 11, 2022

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Dear Mandy, Thank you for taking the time to provide a review based on your experience with us. We are thrilled to know you had a great stay. We are working hard to enhance our service excellence and reopen various aspects of our services as soon as we have the appropriate staffing secured. We hope to welcome you back so you and your family can create even more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded July 12, 2022
Chelsea Hotel Toronto
10.0
Exceptional
Elizabeth from United States
Solo traveler
Chelsea Room Queen
Stayed 3 nights in August 2022

Large hotel, parking inside”

Good location. Lots to see and do.

Reviewed August 27, 2022

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Dear Elizabeth, Thank you so much for the amazing review! We’re grateful to have you as our guest, and hope to welcome you back soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded September 06, 2022
Chelsea Hotel Toronto
10.0
Exceptional
SUJIN from South Korea
Couple
Chelsea Room
Stayed 2 nights in October 2022

Big hotel, good location”

Location is the best.

Reviewed October 18, 2022

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Dear SUJIN, Thank you for the wonderful review! We are thrilled to learn that our location was well-suited to your needs, and hope to welcome you back soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded October 19, 2022
Chelsea Hotel Toronto
10.0
Exceptional
Elizabeth from Canada
Solo traveler
Chelsea Room Queen
Stayed 1 night in January 2021

Within walking distance to hospitals”

It's easy to get to the major downtown hospitals on foot when you stay at the Chelsea.

Reviewed January 17, 2021

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10.0
Exceptional
Vivian from Canada
Couple
Chelsea Room King
Stayed 4 nights in February 2019

Good Location”

Enjoyed our stay. Lots of good restaurants outside. No slippers and Bathrobe though lol

Reviewed January 17, 2020

See room deals

9.6
Exceptional
Christian from Canada
Couple
Chelsea Room (1 Double or 2 Twin beds)
Stayed 2 nights in December 2021

Chelsea Hotel”

This place is perfect for a weekend getaway in Toronto. Great location and facilities.

Reviewed December 04, 2021

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Hi Christian, We are thrilled to learn that our location was well-suited to your needs! We hope to warmly welcome you back soon as it was a pleasure having you here. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Responded February 03, 2022
Chelsea Hotel Toronto
10.0
Exceptional
NITHIN from Canada
Couple
Chelsea Room Queen
Stayed 2 nights in September 2021

Great hotel”

All good. Pleasant experience

Reviewed September 07, 2021

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10.0
Exceptional
JOHN from Canada
Group
Chelsea Room (1 Double or 2 Twin beds)
Stayed 2 nights in September 2021

Exceptional”

Great place to stay.

Reviewed September 28, 2021

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9.2
Exceptional
Madson from Canada
Business traveler
Chelsea Room Queen
Stayed 8 nights in January 2020

Can't Complain”

The gym, the pool, the rooms, the locations it's all perfect, especially for the money. My only complaint was that the stuff in the rooms i.e. TVs, lack of fridge, etc. made the room feel a little dated. But other than that, the hotel was great and the staff were awesome.

Reviewed January 30, 2020

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8.8
Excellent
Myriam from Canada
Couple
Chelsea Room (1 Double or 2 Twin beds)
Stayed 1 night in November 2021

Great for the price”

The location is great and the staff is super helpful. We were on a budget, but didn't want to sacrifice comfort and the Chelsea delivered just that! No frills, but perfect for a short stay.

Reviewed November 07, 2021

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9.2
Exceptional
Ashley from Canada
Family with young children
Chelsea Room 2 Doubles
Stayed 2 nights in February 2020

Great Value. Great Location. ”

Our family enjoyed this hotel for it's value and location. We were disappointed that the pool slide in the Kids Pool was closed after 12pm on Sundays, as we booked this hotel for this feature for our weekend getaway with our child and we were not able to use it.

Reviewed February 25, 2020

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