Chelsea Plaza Hotel
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Chelsea Plaza Hotel

2nd December road , Al Diyafah Street , Satwa Roundabout, Bur Dubai, Dubai, United Arab Emirates, 25.235436, 55.279468
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     Chelsea Plaza Hotel

    Chelsea Plaza Hotel Reviews

    7.5
    Very good
    /10
    (613 reviews)See what guests said
    9.2
    Exceptional

    "it was an excellent place to stay"

    ali

    -

    June 10, 2018

    8.2
    Excellent room comfort and quality

    Things you’ll love about Chelsea Plaza Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Very good
    Location
    7.9
    See map
    Very good location - 1.22 kilometers from city center
    Nearby
    Popular
  • Satwa District70 m
  • Organic Foods & Café150 m
  • Al Hana center170 m
  • Dune Centre290 m
  • Al Dhiyafah center340 m
  • Al Ghazal Mall460 m
  • Marsam Mattar690 m
  • Consulate General of Sri Lanka720 m
  • Al Diyafa Shopping Center750 m
  • Fondue Art Centre770 m
  • Value for money7.4
    Distance to city center9. Km
    Location rating7.9
    Nearest airportDubai International Airport (DXB)
    Distance to airport8.6 km

    Rooms available at Chelsea Plaza Hotel

    8.2
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 2 single beds or 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds or 1 king bed
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    Standard Room
    Standard Room
    ...
    • Smoking allowed
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    SINGLE DELUXE - ROOM ONLY
    SINGLE DELUXE - ROOM ONLY
    ...
    • Shower
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    Deluxe Single
    Deluxe Single
    ...
    • Smoking allowed
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    Deluxe Triple
    Deluxe Triple
    ...
    • Smoking allowed
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    Deluxe Room
    Deluxe Room
    ...
    • Smoking allowed
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    Deluxe King/2 Queen
    Deluxe King/2 Queen
    ...
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      Tripple Room Pool
      Tripple Room Pool
      ...
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        Basic Suite
        Basic Suite
        ...
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          Have a question for Chelsea Plaza Hotel?

          What people love about Chelsea Plaza Hotel

          • 8.4
            Excellent

            "The location is great, close to supermarket and food places, plus there are two bus stops within 2mins of walk."

            Urshela

            |

            April 1, 2018

          • 8.0
            Very good

            "Would love to stay here again."

            Marnelle

            |

            August 11, 2016

          • 8.0
            Very good

            "Pool and jacuzzi were really nice."

            Marnelle

            |

            August 11, 2016

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          More about Chelsea Plaza Hotel

          More about Chelsea Plaza Hotel

          9.2
          Exceptional

          "Pool and jacuzzi were really nice."

          Siddarth

          |

          November 21, 2018

          An overview

          Show less

          What they offer

          7.2
          Very good

          "Parking facility is also good."

          Asif

          |

          January 3, 2019

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Arabic cuisine
          Arabic cuisine
          Al Khayma at Dubai Marine Beach Resort
          1.9 km Arabic, Halal, Lebanese
          The Market Place
          4.5 km Arabic, Asian, Halal
          Nine7One
          5.8 km Arabic, Asian, Gluten Free
          American cuisine
          American cuisine
          The Sum Of Us
          870 m American, Australian, Cafe
          The Black Lion
          910 m American, Bar, British
          Purobeach Urban Oasis Dubai
          1.1 km American, Bar, European
          Mediterranean cuisine
          Mediterranean cuisine
          Baku Caspian restaurant and cafe
          1.6 km Mediterranean
          The Kana Cafe
          5.1 km Mediterranean
          Samad Al Iraqi Restaurant
          5.5 km Mediterranean, Seafood

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Reviews of Chelsea Plaza Hotel from real guests

          Agoda Reviews (613)
          7.5
          /
          10
          Cleanliness7.4
          Facilities6.4
          Location7.9
          Room comfort and quality8.2
          Service7.6
          Value for money7.4
          Provided by verified guests of Agoda
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          All guests (613)
          All room types
          Showing 407 verified guest comments
          12345
          8.0
          Excellent
          Kwesi from China
          Couple
          Deluxe Room
          Stayed 8 nights in February 2019

          Very good ”

          Had a wonderful time for an 8 days trip but few first days,the internet was really terrible but later was resolved. It's a value for money. The staff are the best, perfect location not far from the metro AL - Jafiliya and World Trade Center stations. I would love to be here any day

          Reviewed February 21, 2019

          Dear Kwesi, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

          Responded February 26, 2019
          Chelsea Plaza Hotel
          8.0
          Excellent
          MRS from United Kingdom
          Family with young children
          Deluxe Room
          Stayed 4 nights in December 2018

          Birthday getaway for son”

          The hotel is not near any metro station and is not in walkable vicinity so taxis have to be used but easily available from, around hotel. Hotel rather dated and wi fi not the best. Good tv channels, excellent and helpful staff make up for that. Good security presence in hotel and key card needed to access lifts to rooms. Swimming pool clean and decent size. Lots of shaded areas. Staff always available and willing to help. Requested quiet room through Agoda and my request was met. Checked in at 12 noon as room not available prior to that which wasn’t too much of a problem. Room size was big, views of Satwa Roundabout and views of Burj Khalifa. You can see the sky scrapers of Sheikh Zayed road from hotel room. There were many Philipino, Indian, Lebanese and local fast foods outside hotel which were cheap and tasty. There is a 24 hour supermarket outside hotel. This hotel in my opinion was descent, clean and offered confortable beds and pillows. I would recommend if on a budget.

          Reviewed December 31, 2018
          8.0
          Excellent
          Irfan from Bahrain
          Family with young children
          Deluxe Room
          Stayed 8 nights in January 2019

          Very good”

          Location was good and easy access to nearby attraction. Valet parking was available. The Bar downstairs playing loud music into the night until 3 AM which was kind of annoying. But overall Value for money.

          Reviewed January 22, 2019

          Dear Guest, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

          Responded February 26, 2019
          Chelsea Plaza Hotel
          4.8
          CHRIS from United Kingdom
          Solo traveler
          Deluxe Room
          Stayed 13 nights in February 2019

          Location good ,staff friendly , pool area filthy , pool was closed few days due to fungus , ”

          St. Andrews bar needs good clean and repaint peices higher than any others near them , shower in room was a health hazard ‘changed room ,housekeeping generally good this hotel survives on on location international visitors gym shows only Bollywood I have stayed in this hotel back and forth for 8 years several times a year my visit 4th to 18th will be my last unless they take some steps to clean it up

          Reviewed February 19, 2019

          Dear Chris, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. we apologies for the inconvenience caused during your stay. i have personally work on the point you have mentioned. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

          Responded February 26, 2019
          Chelsea Plaza Hotel
          5.2
          Gunvakta
          Family with young children
          Deluxe Room
          Stayed 3 nights in February 2019

          PATHETIC”

          The only good thing about this hotel is their breakfast and location ! They have a club and the music goes on till 3am midnight and the most outstanding thing is that the music can be heard in the room with all the base sounds and vibration !! They took 2 hours to give us three rooms together !! DISAPPOINTED!! The rooms have a very prominent stink of cigarette smoke , NOTE : I opted for NON - SMOKING ROOMS , but could still smell cigarette stink ! Awful is the word !!

          Reviewed February 15, 2019
          8.0
          Excellent
          Nasser from Oman
          Solo traveler
          Deluxe Room
          Stayed 2 nights in February 2019

          All good”

          Nice

          Reviewed February 22, 2019

          Dear Mr. Nasser, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

          Responded February 26, 2019
          Chelsea Plaza Hotel
          3.6
          Hector from United Arab Emirates
          Couple
          Deluxe Room
          Stayed 3 nights in May 2018

          No longer one of the best hotel.”

          When I booked the room online I specifically choose the non-smoking room but when we arrived we were given a smoking room. I asked if they can transfer us to the non-smoking room but we were told that there was none available. On top of that, the receptionist is not helpful and it seems he looks annoyed if a guest is complaining. Lastly, the noise coming from the bar is reaching our room and can't sleep and relax at night because of loud music. This hotel used to be one of my choices when traveling to Dubai since it has good value for money, the rooms were clean and pleasant however for the past months it seems they are no longer caring for their property especially the rooms. I am not sure if I am coming back again in this hotel but hoping they will work on it and bring back the glory days of this hotel.

          Reviewed November 15, 2018
          10.0
          Exceptional
          khawar from Pakistan
          Business traveler
          Deluxe Room
          Stayed 2 nights in August 2018

          Good hotel”

          best hotel i have seend in a good location and reasonable price.but only one thing is bad in hotel. there toilets are not good for muslims. They dont prepare them for muslims. instead it other all things are ok.

          Reviewed October 02, 2018
          10.0
          Exceptional
          Ahmed from Oman
          Family with teens
          Deluxe Room
          Stayed 2 nights in January 2019

          Staff and the place very nice and the staff very polite and helpful and kind as well ”

          I really highly recommend this hotel

          Reviewed January 20, 2019
          10.0
          Exceptional
          MAHIR from Oman
          Family with young children
          Deluxe Room
          Stayed 1 night in September 2018

          Perfect”

          Perfect

          Reviewed December 25, 2018
          8.0
          Excellent
          Ramesh from Australia
          Family with teens
          Deluxe Room
          Stayed 3 nights in January 2018

          Very good”

          The con was that we stayed at the Hotel for 3 nights and we were only entitled to complementary bottled water only on the 1 night as per the hotel's policy. We had to go shopping for bottled water.

          Reviewed January 21, 2018
          9.2
          Exceptional
          Bowen from United Arab Emirates
          Family with young children
          Deluxe Room
          Stayed 1 night in December 2017

          Excellent ”

          First time to be here because of others complains about noises from bars ,but did not hear a thing living here. And nice facilities big size room made us an excellent stay here , only thing not satisfied with is the parking , valet is good but I don't like it anyway. Valuable price worth it so much .

          Reviewed December 15, 2017
          8.0
          Excellent
          KRISHNAN from India
          Solo traveler
          Deluxe Room
          Stayed 3 nights in January 2015

          Weekend in Dubai”

          Location, Size of Room, Staff

          If you are looking for a economic place to stay that is well connected and centrally located, this is the place. Being an old property, every person in town knows this place and hence you can never get lost. The hotel is located on Al Diyafah road at the Satwa roundabout which is considered a haven for foodies in Dubai...access to all imaginable cuisines at reasonable prices, served quickly in a reasonably clean environment. The hotel room is spacious but has an old musty smell. The fittings and fixtures all work well and the bed was really comfortable. They are not too particular about smoking & non-smoking rooms...I wanted a smoking room that wasn't available, so they told me I could smoke in my "non-smoking" room. Pity the next guy who stays there!! Staff is very polite and service oriented...always eager to please, with a smile. The food at the hotel is just OK, but I won't complain much about this...I did not stay there for the food. The gym, steam, sauna & pool are all very good by the standards of a 3 star hotel, again with staff that was very cooperative. I would not mind staying here again.

          Reviewed January 27, 2015
          8.7
          Excellent
          Anthony from United Kingdom
          Business traveler
          Deluxe Room
          Stayed 1 night in October 2014

          Easy access to all areas, good value”

          Pool, amenities, staff

          The hotel was well situated to access most areas (and quite near to metro - 10 mins walk). The pool was great, there are plenty of eating/entertainment options in the hotel. the staff were very helpful.

          Reviewed October 23, 2014
          10.0
          Exceptional
          elizabeth from United Kingdom
          Couple
          Suite
          Stayed 14 nights in January 2013

          Great hotel, pool wonderful”

          pool, room, staff

          stayed for one week and enjoyed every minute. i was often the only one at the pool, very comfortable and clean. room was large and very clean. breakfast was lovely and the staff were very thoughtful and helpful. preferred this hotel to some of the 5 star places i have stayed in dubai. no complaints.

          Reviewed February 10, 2013
          9.7
          Exceptional
          Isma from Canada
          Solo traveler
          Deluxe Room
          Stayed 5 nights in March 2012

          Great hotel,old style big hotel rooms,”

          Ideal location,great restraunt,very central from everywhere

          First stay at this hotel. Very conviniently located. Close to the convention centre,meena bazar, Dubai mall . Excellent Italian restraunt,and Mexican food.very good bar,I really had an excellent time here.would definitely stay here on my next trip.

          Reviewed April 15, 2012
          9.7
          Exceptional
          Mark from United Kingdom
          Solo traveler
          Deluxe Room
          Stayed 1 night in February 2012

          hotel with pizza resturant”

          big rooms, large bathroom

          hotel with pizza restaurant rydges plaza hotel. hotel situated in a pleasant location. not surrounded by tall buildings, but able to go outside and walk around. room came with all the usual equipment, as well there was a sofa in the room. nice big bed and comfortable. bathroom was a good size, with bath. nice helpful bell boy to explain all the facilities while checking in. the ground floor restaurant served a delicious pizza, with a great glass of wine, and all not too expensive. check in time is 2.00 pm. i would be happy to stay here again on next visit to dubai.

          Reviewed February 08, 2012
          6.0
          adnan from Saudi Arabia
          Solo traveler
          Deluxe Room
          Stayed 2 nights in February 2019

          need upgrage”

          the the should have more choice of channels, the furniture need urgent upgrade and and bathroom need urgent make over other wide all is ok loved my stay here.

          Reviewed February 24, 2019

          Dear Mr. Adnan, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

          Responded February 26, 2019
          Chelsea Plaza Hotel
          6.4
          Good
          brian from United Kingdom
          Solo traveler
          Deluxe Room
          Stayed 5 nights in January 2019

          Good”

          I was a bit shocked at the state of the bathroom. Mould in the grout work of the tiles. And just old out of date looking. There were loose electrical fittings. Bulbs and sockets. The tv arial was loose and taped up and was hanging out. The staff were very friendly tho and the whole place seemed ok. It was just let down that a few up dates that wouldn’t go a miss. Shame really.

          Reviewed January 28, 2019
          5.2
          Charlotta from Sweden
          Couple
          Deluxe Room
          Stayed 10 nights in December 2018

          Claims of all hotellvistit.”

          We did not get a duvet/sheet/ cover for sons bed in five days. The tiles in bathroom fel down from the walls, litterally, when We where sleeping one night. Every night We where heavily disturbed by the three nightclubs in hotel open all days a week.(!!!!!) The traffic was Heavy in the junction. And the bathroom door did not close, at first, they had to come and take a part of door down, and then it was without paint, all the time even if they said they would come and paint it. Also the door towards the hallway was to Thon, loudness from corridor screaming, both midnight (drunk men and women) mornings (children) All hotelroom Doors and bathroom Doors needs chaging to real hotelroom Doors, loudfre The small in the Building was terrible from other floors where they had smoking aloud in Rooms. Totally smokefree Hotels are important, , indoor and outdoor. The Swimingpool area was Very neglected and old, and torn down. The whole hotel needs a facelift worth millions.

          Reviewed January 07, 2019
          12345
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          Chelsea Plaza Hotel
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          • Very good location
          • The Dubai Mall
          • World Trade Center Metro Station is within 1.25 km