Recent customer comments

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Very good



based on 804 reviews
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Service 8.2
  • Value for money 8.2
  • Food/Dining 6.1
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Lau from United Kingdom
Business travelers
Suite Harbour View
Stayed one night in December 2015
The hotel acts like a thief
The hotel charged me $200 for making the towel dirty. Force me to pay otherwise do not let me go. It is ridiculous.
Reviewed December 26, 2015

Jeanny from Philippines
Families with older children
Suite Harbour View
Stayed 6 nights in July 2015
Big Rooms, Helpful Staff, Far Location
Cleanliness, Big Rooms, Free Use of Android Phone
Very good. Everything was perfect, room is spacious. There is an android phone that you can take-out everyday to use as guide roaming around the city for your whole stay at the hotel.
Reviewed November 27, 2015

Sam from Singapore
Couples
Suite Harbour View
Stayed 4 nights in November 2015
Comfortable and convenient
Convenient location, comfortable and friendly staff
Pleasant and relaxing
Reviewed November 25, 2015

Terii from Japan
Couples
1 Bedroom Deluxe Suite Hot Deal
Stayed one night in November 2015
Great size and view. Can improve on cleansiness
Size, location, free good wifi
All was good except the sheets smelled a bit. The walls could use some new wall paper or painting as scratches were visible.
Reviewed November 22, 2015

Fifi from Hong Kong
Couples
1 Bedroom Deluxe Suite
Stayed one night in November 2015
Helpful staff, smooth check in and out, huge room!
Pet friendly, helpful staff, big spacious room.
A very pleasant stay. Our puppies loved the place too they had big smile in every pictures!
Reviewed November 20, 2015

Debbie from Singapore
Families with young children
Suite Harbour View
Stayed 5 nights in November 2015
Awesome hotel!
Full Harbour View, Room Size, Cleanliness
Awesome! Full frontage of the Victoria harbour from our king sized bed that sleeps all 4 of us (2 adults, 1 4yo & 1 2yo) comfortably.. Separate living area where the kids played and watched DVDs when we are not out sightseeing.. Kitchenette with bar fridge, electric kettle, microwave, toaster, coffee maker etc.. Huge bathroom with a shower area that fits H, M and myself comfortably.. Complimentary self service laundry (bring your own detergent) and up to date DVD library available.. Private lift.. Handy phone with free data and international calls back to SG.. Daily housekeeping.. Very good customer service.. Tram, bus, mtr, food all nearby.. I came away totally amazed and impressed..
Reviewed November 12, 2015

SOO from Singapore
Families with young children
Suite Harbour View
Stayed 4 nights in October 2015
Room is very spacious
value for money
Very satisfied
Reviewed November 03, 2015

Chi from Hong Kong
Solo travelers
Suite Harbour View
Stayed one night in August 2015
excellent
staff location food
Reviewed October 25, 2015

POON from Hong Kong
Couples
1 Bedroom Deluxe Suite Hot Deal
Stayed one night in October 2015
Great seaview
Kitchen, seaview, spacious
It was so far ok, but staff are not so helpful.
Reviewed October 16, 2015

Franz from Hong Kong
Solo travelers
Suite Harbour View
Stayed one night in January 2015
service appartment
big bath room
i liked to stay there coz of the big bath room and the room size the view from the big window is nice too.....
Reviewed October 14, 2015


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