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Chiang Mai Plaza Hotel

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Very good7.6
Based on 5328 reviews
Chiang Mai Plaza Hotel
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Lobby
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7.6 Very good guest rating
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"Stayed there for 2 Weeks Great staff, nice gym and pool Olde..."

ChrisUnited States
Swimming pool [outdoor]
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8.3 Excellent location
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8.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Deluxe
...
  • City view
  • 34.44 m²/371 ft²
  • 1 king bed or 2 single beds
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Superior
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  • City view
  • 31.2 m²/336 ft²
  • 1 king bed or 2 single beds
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Junior Suite
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  • City view
  • 68 m²/732 ft²
  • 1 king bed
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Deluxe Twin Single Occupancy Room
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  • 34 m²/366 ft²
  • 2 single beds
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Deluxe Twin Single Occupancy Room -Roundtrip Airport Transfer
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  • 2 single beds
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Have a question for Chiang Mai Plaza Hotel?

Nearest essentials

Airports
  • Chiang Mai International Airport (CNX)
  • 4.3 km
  • Lampang Airport (LPT)
  • 77.4 km
Public transportation
  • Chiang Mai Railway Station
  • 1.6 km
Hospital or clinic
  • Nakornping Hospital
  • 500 m
Pharmacy
  • Pharmacy
  • 290 m
Convenience store
  • 7 Eleven
  • 40 m
Cash withdrawal
  • ATM
  • 30 m

More about Chiang Mai Plaza Hotel

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Verified guest reviews

Agoda Reviews (5328)Booking.com Reviews (1419)
Filter by guest type:
Cleanliness7.5
Facilities6.9
Location8.3
Room comfort and quality7.4
Service7.3
Value for money7.8
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Showing 5089 verified guest comments
12345
5.6
edward from United States
Solo traveler
Superior
Stayed 1 night in February 2017
No Wifi
I stayed here for about a month in February 2017 and then returned this September. I love 2 things about the hotel, It has the best pool of about any hotel I have ever stayed in; at night, when there is nobody else there, going for a swim is heavenly. Also, the fitness center has to offer the most varied equipment of any facility. But after 2 days I had to move out! The wifi is practically non-existent. I kept losing my connection every 5 minutes, and then would have to wait to sig back on. I complained to the staff, and they moved me out of room to a room that they said had the best wifi in the hotel. I don't now if they actually believed that, because the wifi was no better. If you read other reviews online, you will see others have the same experience. Why the hotel can not invest a few hundred dollars for some additional routers is beyond me. They had lost a long term customer. If you was into the lobby now, the place is practically vacant. he new hotel I walked into is overflowing with customers, so it is not because of the time of year. If this keeps up, I think this hotel will surely go out of business.
Reviewed September 13, 2017
1 traveler found this review helpful. Did you?|
8.0
Grant from Australia
Couple
Deluxe
Stayed 2 nights in June 2017
Chaing Mai plaza delux room
As ive just written another review from my last stay, if anyone is wanting to read it, feel free to have a look for it
Reviewed September 11, 2017
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8.4
Grant from Australia
Couple
Deluxe
Stayed 2 nights in June 2017
Always enjoy my stay at the Plaza
As per title, ive stayed at the plaza about 15 times now, and have always enjoyed my stay. At times i have thought that the staff need to have some training in hospitality, but the last time i stayed all the staff were fantastic. the rooms are exactly the same as per other visits, which means they need a freshen up and updating, but for the price you pay - its hard to beat (although that gap is getting smaller)
Reviewed September 11, 2017
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9.2
Dave from United States
Solo traveler
Superior
Stayed 1 night in September 2017
Ex ellent stay.
Stayed here before. The hotel seemed fresher and the facilities spruced up.
Reviewed September 10, 2017
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6.0
MRS from United Kingdom
Family with young children
Deluxe
Stayed 5 nights in August 2017
It's OK. Rooms are dated and very real Residents
Old world thai style architecture.. It rooms are dated and beds quite hard
Reviewed September 03, 2017
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10.0
John from Australia
Couple
Superior
Stayed 2 nights in August 2017
Fantastic Hotel - great value for money
The hotel is majestic and set in beautiful gardens. The food is good, staff very helpful and the rooms clean and comfortable. My only suggestion is the hotel should consider some newspapers in the very comfortable lobby area (Bangkok Post / The Nation).
Reviewed August 19, 2017
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5.6
Carl from United States
Solo traveler
Deluxe
Stayed 3 nights in August 2017
I requested a non-smoking Room with a King sized b
They were able to change my room to non smoking told me that since I was alone I could only have 2 twins. I could not understand this. Breakfast was disappointing and closed too early. Otherwise th he hotel in centrally located, it's a beautiful old building but the rooms need to be updated. I'll be spend g more for a better facility in Chiang mai in the future.
Reviewed August 19, 2017
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6.0
choong from Malaysia
Family with teens
Superior
Stayed 4 nights in August 2017
Above average
Too strict on checking in time despite hotel not fully booked if i am not wrong as not much crowd or guest . the hotel are a bit dimmed. recommendation to others solely more on price and breakfast.
Reviewed August 17, 2017
1 traveler found this review helpful. Did you?|
7.2
Helen from Philippines
Solo traveler
Superior
Stayed 1 night in March 2017
Ok hotel - except the restaurant is so depressing
i like this hotel coz its comfy and value for money.. the food is a little ok..but the restaurant downstairs is soooooo depressing
Reviewed August 16, 2017
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9.6
Edward from Australia
Couple
Deluxe
Stayed 9 nights in August 2017
Good all round service from management and staff
First room had problems with TV, air conditioning and damage to wardrobe so asked to change rooms and management obliged to a better room. Staff very good from counter staff, cleaning, security and dining room. Only small problem as married couple we were given single beds instead of king size bed. Nine day stay very good, will stay there again next trip.
Reviewed August 16, 2017
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