Chicago South Loop Hotel

Chicago South Loop Hotel

11 West 26th Street, Douglas, Chicago (IL), United States, 60616
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Bathroom Chicago South Loop Hotel
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    Guest reviews

    7.9
    Very good
    /10
    (43 reviews)See what guests said
    8.4
    Excellent

    "Great Hotel that puts you close to the downtown area without..."

    Grady

    -

    October 27, 2018

    8.1
    Excellent value for money
    Recommended by 83% of guests

    Property highlights

    • 910 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    This property is in high demand!Booked 14 times since yesterday
    Excellent
    Location
    8.1
    See map
    Excellent location - 2.43 kilometers from city center
    Nearby
    Popular
  • Chinese-American Museum of Chicago700 m
  • Monument to the Great Northern Migration790 m
  • Motor Row District850 m
  • On Leong Building890 m
  • Vander Cook College of Music910 m
  • Willie Dixon's Blues Heaven Foundation940 m
  • World Journal Bookstore1.04 km
  • Chinatown1.09 km
  • Illinois Eye Institute1.13 km
  • Second Presbyterian Church of Chicago1.18 km
  • Value for money8.1
    Location rating8.1
    Nearest airportMidway International Airport (MDW)
    Distance to airport11.4 km
    Select your room
    Room Selected at Check-In
    Room Selected at Check-In
    ...
    • Room size: 27 m²/291 ft²
    • Bathtub
    • 1 super king bed or 2 doubl...
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    Traditional Queen Room with Two Queen Beds
    Traditional Queen Room with Two Queen Beds
    ...
    • Room size: 28 m²/301 ft²
    • Bathtub
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    Single Queen
    Single Queen
    ...
    • Non-smoking
    • Separate shower/bathtub
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    Deluxe King Room
    Deluxe King Room
    ...
    • Non-smoking
    • Bathtub
    • 1 king bed
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    Deluxe Queen Room with Two Queen Beds
    Deluxe Queen Room with Two Queen Beds
    ...
    • Non-smoking
    • Bathtub
    • 1 king bed
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    King Room
    King Room
    ...
    • Non-smoking
    • Bathtub
    • 1 king bed
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    Run of House Room
    Run of House Room
    ...
    • Non-smoking
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    Queen Room with Two Queen Beds
    Queen Room with Two Queen Beds
    ...
    • Bathtub
    • 2 double beds
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    Basic 2 double beds
    Basic 2 double beds
    ...
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      Deluxe Double Queen (2 Queen Beds) Room Only
      Deluxe Double Queen (2 Queen Beds) Room Only
      ...
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        What people love about the property

        • 10.0
          Exceptional

          "Comfortable bed and very nice bathroom."

          Makenzi

          |

          September 10, 2018

        • 6.4
          Good

          "This place is good as a place for sleeping ."

          Ahmad

          |

          June 19, 2018

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        More about Chicago South Loop Hotel

        More about Chicago South Loop Hotel

        10.0
        Exceptional

        "Additionally, the room and hotel were very clean."

        Makenzi

        |

        September 10, 2018

        An overview

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        What they offer

        10.0
        Exceptional

        "Will defiantly stay here again!"

        Rhonda

        |

        August 27, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

        Check-in/Check-out

        Check-in from: 03:00 PM
        Check-out until: 11:00 AM

        Announcements

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        Real reviews from real guests

        Agoda Reviews (43)Booking.com Reviews (1945)
        7.9
        /
        10
        Cleanliness8.0
        Facilities7.3
        Location8.1
        Service7.9
        Value for money8.1
        Provided by verified guests of Agoda
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        All guests (43)
        All room types
        Showing 22 verified guest comments
        12
        10.0
        Exceptional
        Olseun from United States
        Solo traveler
        Queen Room with Two Queen Beds
        Stayed 1 night in February 2019
        Exceptional”
        Great room, clean and spacious.
        Reviewed February 05, 2019
        Thank you for this lovely review, we can't wait to have you as our honored guest the next time you visit Chicago. Don’t forget to share your experience with your family and friends! Have an awesome day! Camille R. Guest Experience Manager
        Responded February 06, 2019
        Chicago South Loop Hotel
        9.2
        Exceptional
        YUNGJU from Taiwan
        Couple
        King Room
        Stayed 2 nights in September 2018
        Best Value”
        Close to bus stop. Easy to get to downtown area. Pretty quiet and spacious.
        Reviewed January 31, 2019
        Thank you for choosing our hotel during your recent trip to Chicago and we hope to have you again as our honored guest! Don't forget to tell your family and friends about your experience at our property. Enjoy your evening! Camille R. Guest Experience Manager
        Responded February 05, 2019
        Chicago South Loop Hotel
        7.6
        Very good
        michael from United States
        Couple
        King Room
        Stayed 2 nights in January 2019
        Convenient with free parking”
        Travelled for a wedding that was happening in West Loop. This was convenient enough. Liked the free parking versus the $50+ per night at other places. The elevators were a bit wonky/noisy and the room had some constant mechanical (air handling) noise in the bathroom, but I would do it again.
        Reviewed January 24, 2019
        Thank you for this lovely review, we can't wait to have you as our honored guest the next time you visit Chicago. Don’t forget to share your experience with your family and friends! Have an awesome day! Camille R. Guest Experience Manager
        Responded February 06, 2019
        Chicago South Loop Hotel
        6.4
        Good
        Lilian from Canada
        Couple
        Queen Room with Two Queen Beds
        Stayed 2 nights in January 2019
        2nd Time Stay - a bit disappointed ”
        We had a really good experience the first time and so came back the 2nd time. The draw is the free parking The room provided to us was on the 2nd floor at the far end of the hotel. After carrying all the suitcases to the room, the key does not work-carrying all the suitcases down to reception again. receptionist said we need to change the battery on the door. No apology nothing. So we wait for maintenance.So I asked if they could assign us another room rather than wait for maintenance. The manager came and assigned us another room at the opposite side of the hotel. She says it is the quiet area We were happy to finally checked into our room. Comfortable and decent size. However throughout the night the alarm on someone’s car was blasting the whole night. When we mentioned it to reception they said they are not responsible as the cars are on the street. We said maybe call the police and complain about noise. Nothing. 2nd night parking was all full.
        Reviewed January 24, 2019
        Thank you for reviewing our hotel after your recent stay. We apologize for the issues you experienced to your room door and the access street noise. Other then those issues we hope that you enjoyed your stay. We appreciate your feedback, they help us to improve and give a better experience to our guest. Have an awesome day! Camille R. Guest Experience Manager
        Responded February 06, 2019
        Chicago South Loop Hotel
        2.0
        Thomas from United States
        Solo traveler
        Queen Room with Two Queen Beds
        Stayed 1 night in January 2019
        Acceptable”
        Charged me for a cancelled registration.
        Reviewed January 21, 2019
        Hello Thomas Thank you for taking the time to share your feedback, if you contact the hotel directly we can work something out with a gift certificate. Sincerely Jennifer K General Manager
        Responded January 24, 2019
        Chicago South Loop Hotel
        6.8
        Good
        Sujith
        Couple
        Deluxe Queen Room with Two Queen Beds
        Stayed 2 nights in December 2018
        Value for money”
        The hotel is value for money as it's maintained well and pretty close to downtown. The TV in our room had some trouble and there was no tea in the business center. Cleanliness not the best in class but okay to go by.
        Reviewed January 08, 2019
        Thank you so much for taking the time to share your feedback with us. I will certainly work with our housekeeping staff to improve the presentation and cleanliness as mentioned. Sincerely Jennifer K General Manager
        Responded January 24, 2019
        Chicago South Loop Hotel
        9.6
        Exceptional
        Hon
        Group
        Queen Room with Two Queen Beds
        Stayed 2 nights in December 2018
        Great experience”
        great place to live
        Reviewed January 08, 2019
        Thank you so much for taking the time to review our property, we truly appreciate your support and hope to see you again in the very near future. Jennifer K General Manager
        Responded January 24, 2019
        Chicago South Loop Hotel
        9.6
        Exceptional
        Monica from United States
        Solo traveler
        King Room
        Stayed 1 night in November 2018
        Exceptional”
        The only con for me was that my king suite did not have a microwave. Other than that I was very satisfied with the hotel and my stay there.
        Reviewed December 01, 2018
        Thank you for the great review of our property, we will take your suggestions under advisement and hope to have you as our honored guest again. Happy Holidays! Camille R. Guest Experience Manager
        Responded December 03, 2018
        Chicago South Loop Hotel
        7.6
        Very good
        Linda from United States
        Couple
        Queen Room with Two Queen Beds
        Stayed 3 nights in November 2018
        Very good”
        Staff was not helpful
        Reviewed November 16, 2018
        Thank you for rating our hotel after your recent stay. We apologize for the lack of service you received from our staff. Hopefully you will give us another chance during your next stay to give you excellent customer service like so many other people have experienced at our establishment. Happy Holidays! Camille R. Guest Experience Manager
        Responded November 18, 2018
        Chicago South Loop Hotel
        7.2
        Very good
        Ghulam from Pakistan
        Business traveler
        Deluxe King Room
        Stayed 5 nights in October 2018
        Hotel is close to Mc Cormick place which is largest exhibition centre ”
        Close to MC Cormick place bicz we came to attend a conference there
        Reviewed November 01, 2018
        Thank you for that great rating! We appreciate your business and hope to have you as our guest again. Enjoy your day! Camille R. Guest Experience Manager
        Responded November 02, 2018
        Chicago South Loop Hotel
        6.8
        Good
        Richard
        Family with young children
        Deluxe Queen Room with Two Queen Beds
        Stayed 3 nights in October 2018
        To noisy”
        Emergency vehicles and sub way train passing hotel on a regular basis . Windows do not block sound. Location is close to city maybe 4min. But forget about sleeping there. Room looks like it seldom gets vacuumed. Toe nails on carpet and last persons garbage under couch and on top of. Tv remote very filthy. Internet complicated to sign onto. Room was large, nice beds, just dirty and noisy every night. On 5th floor so I would imagine lower floors worse.
        Reviewed October 29, 2018
        We're sorry that you did not enjoy your stay while at our hotel. As you can see by our previous reviews this is not our standard and we will work hard to ensure that this does not happen to another guest. Unfortunately we do live in a big city and can not change traffic flow or the need for emergency vehicles. However if you ever have issues with your room please alert one of our staff members so that we can resolve the issue immediately to make your remaining experience more enjoyable. Camille R. Guest Experience Manager
        Responded October 30, 2018
        Chicago South Loop Hotel
        8.4
        Excellent
        Grady from United States
        Business traveler
        King Room
        Stayed 1 night in October 2018
        Excellent”
        Great Hotel that puts you close to the downtown area without the downtown prices!
        Reviewed October 27, 2018
        Thank you for this great review of our property after your recent stay. We love being the go-to property for our guests who prefer not being cramped in the city. Plus our complimentary parking is a HUGE bonus! Enjoy the rest of your weekend! Camille R. Guest Experience Manager
        Responded October 28, 2018
        Chicago South Loop Hotel
        10.0
        Exceptional
        Ozarfar from United States
        Couple
        Queen Room with Two Queen Beds
        Stayed 1 night in September 2018
        Professional and nice people at the front desk”
        Although the hotel is a bit old, it is well maintained, clean and the room is spacious.
        Reviewed September 21, 2018
        Thank you for reviewing our property after your recent stay. While our hotel is 10 years old it has been renovated with new carpeting, mattresses, and vanities to name a few. Hopefully we will see you again the next time your travels bring you to Chicago. Enjoy your day! Camille R. Guest Experience Manager
        Responded September 22, 2018
        Chicago South Loop Hotel
        10.0
        Exceptional
        Makenzi from United States
        Couple
        Single Queen
        Stayed 1 night in September 2018
        Best Hotel Downtown for the Money”
        I honestly don’t have any complaints about this location. I am very picky about where I stay and I fully recommend this location. The staff had great customer service and were very accommodating. Additionally, the room and hotel were very clean. Comfortable bed and very nice bathroom. The free parking was what made me choose this hotel and I will be staying here for all my trips from now on.
        Reviewed September 10, 2018
        WOW! Thank you so much for this awesome review of our property. We want our guest to have an amazing experience when they choose our hotel. We hope to see you again on your next trip to Chicago and don't forget to tell your family and friends! Enjoy the rest of your day! Camille R. Guest Experience Manager
        Responded September 13, 2018
        Chicago South Loop Hotel
        10.0
        Exceptional
        Rhonda from United States
        Family with teens
        Queen Room with Two Queen Beds
        Stayed 2 nights in August 2018
        Mother/Daughter Getaway”
        Hotel was affordable , clean, and staff was very friendly! Will defiantly stay here again!
        Reviewed August 27, 2018
        Thank you for this lovely review, we can't wait to have you as our honored guest the next time you visit Chicago. Please don't forget to share your experience with your family and friends! Have an awesome weekend! Camille R. Guest Experience Manager
        Responded September 15, 2018
        Chicago South Loop Hotel
        7.2
        Very good
        Sirish from United States
        Couple
        King Room
        Stayed 4 nights in August 2018
        Hits the spot if staying in the hotel is not your priority”
        Decent location although venturing deeper into 'south side' (need to be careful after crossing 18th street going south in Chicago). Hotel hits the spot for price point vs location vs free parking & WiFi, other than that the amenities are bare minimum with no pool, no restaurant/bar/room service, dated interiors for building & room, average room & hotel service. Essentially its a step higher than a motel and 12 blocks away from the closest city action (bars/restaurants/visitors point of interests, etc.) but close to highways & virtually no traffic in this area.
        Reviewed August 11, 2018
        Thank you for reviewing our property after your recent stay at our hotel. Its unfortunate that you think that after 18th street is dangerous, the South Loop/Bronzeville area is a very up and coming neighborhood with rich culture and a wide range of attractions and eateries. In fact Ricobene's & Carbon are only 3 blocks west of us along with other eateries that are within a 6 block radius of our hotel. While our hotel was established 10 years ago we have since updated everything from the carpets, to the linen, pillow-top mattresses and even the vanities. The next time you stay at our hotel please ask any of our friendly and knowledgeable Front Desk Agents for more information about local attractions so that you gain a better understanding of your surroundings. Camille R. Guest Experience Manager
        Responded September 15, 2018
        Chicago South Loop Hotel
        3.2
        Bassam from United States
        Couple
        King Room
        Stayed 1 night in June 2018
        Very dirty place ”
        There was dirt everywhere
        Reviewed July 04, 2018
        I apologize that you had a bad experience at our property and would like to know more about your experience so that this does not occur again. If you look at our previous reviews our guest enjoy our clean rooms and great customer service. We would love to have you as our guest again to show you our true standard. Have a fabulous day! Camille R. Guest Experience Manager
        Responded July 08, 2018
        Chicago South Loop Hotel
        10.0
        Exceptional
        Tiani from United States
        Group
        Single Queen
        Stayed 1 night in June 2018
        it was wonderful ”
        its clean and welcoming. they have really nice deep tubs
        Reviewed July 01, 2018
        We are glad that you enjoyed and took full advantage of our deep soaking tubs. The next time you stay at our hotel be sure to bring a few bath bombs to enrich your bath time! Don't forget to share your experience with your family and friends! Have an awesome weekend! Camille R. Guest Experience Manager
        Responded September 15, 2018
        Chicago South Loop Hotel
        6.4
        Good
        Ahmad from United States
        Couple
        Deluxe King Room
        Stayed 2 nights in June 2018
        Good”
        This place is good as a place for sleeping . There is no much fun in the hotel itself( no pool, no open puffet). But anyway we wanted to get a nice room to sleep at during our stay in chicago and the room was nice. Also, the parking us free so you don’t have to worry about parking you car off street or with an extra charge.
        Reviewed June 19, 2018
        Thank you for rating and reviewing our property after your recent stay. I am glad that you found our complimentary parking one of the selling points of our hotel. We hope to have you again as our guest the next time your travels bring you to Chicago. Enjoy your day! Camille R. Guest Experience Manager
        Responded September 18, 2018
        Chicago South Loop Hotel
        8.4
        Excellent
        Christopher from United States
        Family with teens
        Queen Room with Two Queen Beds
        Stayed 1 night in June 2018
        Excellent”
        Not a lot of amenities, with a hotel bar is pretty okay and the hotel has easy access to just about everything. It's not the glossiest neighborhood, but I never had any concerns about security.
        Reviewed June 11, 2018
        Thank you Christopher for your honest review of our property. Our hotel is located in one of Chicago's most up and coming neighborhoods, the South Loop. It allows you all the convenience of having downtown right at your fingertips without being bombarded with traffic and an outrageous bill for parking (because our guests park for free). Please share your experience with your family and friends! Enjoy the rest of your evening! Camille R. Guest Experience Manager
        Responded June 15, 2018
        Chicago South Loop Hotel
        12
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        Chicago South Loop Hotel
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        • Excellent location
        • Field Museum
        • Cermak-Chinatown Railway Station is within 0.91 km