Located in a great area”

Nice bars & restaurants around. Much cheaper and better than the tourist areas. Comfortable spacious room. Only problem is that if you booked by Agoda to avoid carrying local currency around, you will find that they ask for a large cash deposit - kind of defeats the purpose

Poor Customer Service”

We got charged for a bottle of water we didn't even touch. It had been tampered with and know it was the room keeping staff. Bottled waters were free so definitely had no need to open the billable bottle. Anyways despite protesting the charge, we finally gave up and paid for it. It just wasn't worth the headache on our last day. I got a feeling it was because we requested room service late night. We were not aware of the timings and everyone was awake late into the night. They could have simply informed us. Otherwise the room was perfect and location good.

Excellent”

Great location and clean rooms. Facilities a little dated but still lovely. Walking distance from Khaosan Road and you can easily pick up a tuk tuk or taxi! Close to minimart for your few essentials. Pool area quite small and crowded. Overall a great stay and would stay again

Excellent”

Clean and good service

Great customer service!”

Customer service is amazing here, from the moment we first arrived we were catered for. Would definitely recommend the jacuzzi room!

Just ok...”

This is just a simple hotel. Not a resort. Name can be decieving. Its close to khao san road by walking which is simply just a filthy back packer scene. Tuktuk drivers outside the hotel are not honest and expensive. The taxis are smelly and only like 1/10 drivers use the meter. The rest you need to negotiate...annoying and dishonest. The hote is far given traffic to all other tourist places. The room is clean and spacious. Dont pay for hotel food its terrible and the breakfast is horrible by any Asean country standard. Overall the room is comfortable, the rest of the hotel services were not. People not as freindly as the other Asean countries. Thailand is like indo...

Simply one of the best hotel around”

Great staff, great location, great view from the pool, great food, and ideally places in the area if you come for business or for party

Too busy by the pool. Lacked sunlight in the evening. ”

Stayed here before and enjoyed the stay. Not on this occasion. Far too busy by the pool. Rooms do not have 'balconies', rather a window that you can climb out and onto a ledge with a railing, which is not recommended for another intoxicated. lol

Very good stay”

We enjoyed our stay at Chillax resort, the neighborhood is quiet, there are restaurants around the hotel, two 7 eleven's nearby, tuk tuks at the entrance and bus stations also within walking distance. The room was big, very clean and the breakfast was very good and had a variety of choices. The staff was very helpful, especially when my husband lost his phone in a Grab, they called the company and we've managed to get it back. All in all a great experience!

Amazing!”

Best stay in Thailand so far. This hotel really understands service. A warm welcome, great room (the jacuzzi was so so so nice!), rooftop pool just great in the city heat. Location is amazing. Near Khao San but in a quiet area from which you can explore this amazing part of Bangkok. Would definitely come back and recommend anyone to stay here!

Wonderful staff great location ”

Just love this hotel great rooftop pool and lovel helpful staff clean rooms and close to khao san road. My husband was in hospital very ill while we were here and they could not have looked after me any better forever grateful

Beautiful hotel”

Absolutely amazing stay! The bed was comfy the room was quiet. Close to some bars and a quick was to Koh San Road. Very friendly staff. Super accommodating . Pool is beautiful! Must stay for Bangkok!!

GOOD HOTEL - CENTRAL!”

My room was big, relatively clean (some of the tiles etc . were a little old and grubby but nothing too shocking) and close to all main attractions. I would highly recommend the Tuk Tuk Hop app which is advertised at the main reception (they also have a discount code) - it is like Uber for Tuk Tuks! You pay a one-off fee (around £7 for 24-hours) and you can use it as many times as you like. it even gives you ideas of landmarks and places to go. Very good and made me feel much safer as a solo traveler.

Amazing and Dirt Cheap”

Read some horrible reviews about staff here, i could not disagree more - The Staff were absolutely amazing , they even let me take deposit back on my second last day in thailand (one day prior to check out) so that i could spend at NBK Absolutely amazing !

Exceptional”

Excellent facilities

Peter from England fantastic hotel,Staff loverly and polite,facilities great ,good location ”

Great hotel room very big room,nice rooftop pool,gym, Great breakfast Staff very helpfull,Loads of place to eat . The famous Koasan road about 7 minutes walk away had a loverly stay Thank you Chillax

not my first stay won't be my last”

love this place. we have stayed here loads if times and we love it. the rooms are brilliant for what you pay and the location is perfect, it's just up the road from kohsan road but this time we didn't bother going and just stayed round the local bars and restaurants

Great location and high end rooms”

We had some problems with the room, but management moved us quickly and efficiently. I stayed in this hotel 1 week after it opened and it is nice to see it has aged well since with the rooms and bathrooms still feeling fresh. Nice large rooms, nice decor and a little different! The location is excellent. 5 mins to the chaos of khaosan. 20 mins walk to the grand palace, yet down a peaceful little street that has really gentrified since I was last here and has everything you need. Overall, good value.

Great hideaway”

I've stayed here a couple of times. It his out the way but close enough to all the action of kohsan road. When we stay in this area this is the only place we stay. The rooms are good the pool is good and the local bars and restaurants and good what more can you ask for

extra nights stay”

we have stayed here a few times it's the best hotel in the area. This is my second review as we booked to say a few extra nights after our original booking finished. the hotel is perfect for us and close enough to everything