Chinshan Hotel
Chinshan Hotel
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8.4
Excellent

"Room is nice."

Julie

|

January 2, 2018

 Chinshan Hotel
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Lobby Chinshan Hotel
Lobby
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Lobby Chinshan Hotel
Lobby
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Hotel building Chinshan Hotel
Hotel building
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See map Chinshan Hotel
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Excellent
Location
8.1
See all 6 photos Chinshan Hotel
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What guests are saying:
Beautiful, hospitable staff, clean rooms, bed very young.
Auchara from Thailand
Couple
The staff was extremely helpful in orientating me to exploring Alishan. The room was clean and comfortable but I feel the lights a bit dim (just small issue).
Denver from Malaysia
Solo traveler
clean and tidy, nice staff
po from Hong Kong
Solo traveler
The rooms are clean and beds are comfortable. The staff is also very friendly and attended to our needs instantly when we requested for some assistance.
Li from Malaysia
Group
Very informative staff and convenient location.
Qiang from Canada
Couple
Basic, lovely stay. Reception arranged a sunrise tour for us at 300NT per person. Morning call was on time. Really beautiful sunrise near Tashan. Very very close to the main square in Alishan
Hui from Singapore
Group
nice hotel, good price. worth money.recommended
Ye from China
Solo traveler
The staff were very helpful. They were willing to recommend travel plan for Alishan. Next to the central area of Alishan. Very convenient.
CHEUK from China
Group
Good location, average price
Petroong from Thailand
Solo traveler
Good location. Clean and comfortable room. Breakfast is not bad. However, hotel did not provide large towels, only face towels which is inconvenient for us.
Lim from Singapore
Couple

Chinshan Hotel

Excellent location
What's nearby?
Very good
From 1487 reviewsSee what guests said
7.0
/
10
Very good service
7.3
Recommended by 80% of guests
Value for money6.7
Location rating8.1
Nearest airportChiayi Airport (CYI)
Distance to airport42.0 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Smoking area

Room choices
This property is in high demand!Last booked 5 hours ago
Deluxe Quadruple Room
Deluxe Quadruple Room
...
  • Room size: 30 m²/323 ft²
  • Bathtub
  • 2 double beds
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Double Room with View
Double Room with View
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 1 double bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 35 m²/377 ft²
  • Bathtub
  • 3 double beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 35 m²/377 ft²
  • Bathtub
  • 1 king bed
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Japanese-Style Quadruple Room
Japanese-Style Quadruple Room
...
  • Room size: 25 m²/269 ft²
  • Bathtub
  • 2 double beds
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Standard Quadruple Room
Standard Quadruple Room
...
  • Room size: 22 m²/237 ft²
  • Bathtub
  • 2 double beds
Enter dates to see prices
Double Room
Double Room
...
  • Room size: 20 m²/215 ft²
  • Bathtub
  • 1 double bed
Enter dates to see prices
Have a question for Chinshan Hotel?

What people love about the property

  • 9.2
    Exceptional

    "Nice Location!"

    Wanwina

    |

    April 17, 2017

  • 9.6
    Exceptional

    "Beautiful, hospitable staff, clean rooms, bed very young."

    Auchara

    |

    February 15, 2017

  • 10.0
    Exceptional

    "Clean and tidy, nice staff"

    po L.

    |

    January 15, 2017

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More about Chinshan Hotel

More about Chinshan Hotel

8.0
Very good

"Good location like 200m away from alishan station, comfy be..."

M M.

|

August 26, 2017

An overview

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Nearest essentials

Airports

Chiayi Airport (CYI)
42.0 km
1.9 hours
Taichung Airport (RMQ)
84.9 km
2.7 hours
Distances shown are straight-line distances on the map. Actual travel distances may vary.

What they offer

8.0
Very good

"Location is good, the staff is friendly."

RUIQING

|

November 15, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1487)Booking.com Reviews (566)
7.0
/
10
Cleanliness6.9
Facilities6.1
Location8.1
Room comfort and quality6.5
Service7.3
Value for money6.7
Provided by verified guests of Agoda
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All guests (1487)
Showing 1185 verified guest comments
12345
8.8
Excellent
Aldran from Singapore
Couple
Deluxe Double Room
Stayed 1 night in November 2018
Comfortable hotel with friendly staff”
Our stay in Chinshan hotel was comfortable. The staff were warm and understanding. They knew we were tired from our trip up to Alishan, so they allowed us to check-in earlier than the stipulated check-in time. We had slight altitude sickness when we first arrived and so it was a welcome sight to see the room was cosy and comfortable. It was cold (11 degs cel) and there was no heating in the room except from 8pm till 6am. We would have preferred if there was heating but we understood it was a relatively old hotel so it was not probable. The bathroom was sufficiently clean but it was too cold for a long enjoyable shower. The hotel was situated near the main entrance, and near to the town center (where the restaurants are) but we would have to climb a long flight of stairs up, for each visit to the town center. Based on the factors mentioned, we will consider returning to this hotel for our subsequent visits to Alishan.
Reviewed December 01, 2018
8.4
Excellent
Chia from Singapore
Couple
Stayed 2 nights in November 2018
Small but cosy”
Not specific to Chinshan, but I think all the hotels have seen it's better year. But can see the hotel continues to maintain and improve. Everything is working, and they have nice wooden trays to keep things neatly and orderly. If you are a light sleeper, you can hear your neighbours. Good selection of channels on TV, with HBO and Foxmovie. Small but cosy. Good division of shoes and non-shoes area. The hotel boss is an artist and you can enjoy his many paintings in the hotel.
Reviewed November 17, 2018
8.0
Excellent
Teo from Singapore
Group
Stayed 1 night in November 2018
Teo , from Singapore”
Good location like 200m away from alishan station, Staffs are friendly and informative. Bed is too soft
Reviewed November 18, 2018
6.8
Good
Joon from Singapore
Couple
Stayed 1 night in November 2018
Good location but not a good hotel”
Good location to The Central Alishan train station. All hotels around this area are old and this is one of them. The lighting in room was dim. The bed was soft and the linen was not good quality. The bathroom doesn’t have floor towel and I had a few slips. Hotel should be renovated and equipped with better quality bed and towel
Reviewed November 04, 2018
8.0
Excellent
Eve from Singapore
Couple
Stayed 2 nights in May 2018
Very good”
Located at the ‘hotels section’ along with the other many hotels. Accessible one way through flights of stairs. 15mins away from nearest 7/11 (the only decent food source). Hotel has its own night firefly and sunrise tour. Staff provided useful info on walking trails and food options. Heater is only available from 8pm-6am, which is common among other hotels.
Reviewed May 28, 2018
8.0
Excellent
Yosawadee from Thailand
Solo traveler
Stayed 1 night in March 2018
Not as bad as prior reviews said”
After read reviews, I dont expect much from this hotel. But it was the lowest price I could find at that time to wait for sunrise train in Alishan. Pros: Well-equipped room with hair dryer and toileteries. Comfortable bed. Cannot find how to control room temperature but the heater turned on during my stay (may be centrally controlled). Cons: A bit far from the bus station but in walkable distance. Almost the farthest hotel in the hotel area. -Staffs can speak English a little but good communication via GoogleTranslate. -Thin wall but ear plugs can help. -No elevator. So bring light luggage. -No refrigerator. -Breakfast in the restaurant on the far right. Eatable but not that delicious
Reviewed March 24, 2018
8.0
Excellent
Phan from Vietnam
Group
Stayed 2 nights in February 2018
Tiny room but great location”
Since they have great location and very helpful staff so I still recommend this hotel However if you stay for more than 1 night and want your room to be cleaned, if you don't say anything means you don't want your room get cleaned. And it is quite noisy since the wall doesn't have soundproofing
Reviewed February 25, 2018
6.0
Wu from Singapore
Couple
Stayed 1 night in July 2018
basic for what you are paying for ”
good enough for one night short stay. harder to get to if you are carrying lagged as there are quite a fair bit of stairway to reach the hotel. simple and basic hotel. staff was helpful to arrange transport to chiayi at check out.
Reviewed July 19, 2018
6.8
Good
Wen from Malaysia
Family with young children
Stayed 1 night in April 2018
Good”
This hostel provide free transport service to pick you up and drop you at the Alishan Public Bus Station! but make sure you let them know in advance, so they can provide the transport for you. It is very convenient to you. The room is small as it is locates on the mountain. The location is great because there are a staircase exactly beside the hostel to the town. The stuffs are nice!
Reviewed June 25, 2018
8.0
Excellent
M from Philippines
Solo traveler
Stayed 1 night in August 2017
Perfect Location”
Good location like 200m away from alishan station, comfy bed. toiletries are provided though the towel is just face towel which is fine with me.. the lady receptionist provided me a good planning on how to explore the forest in a timely manner way.. I think this is the cheapest hotel in Alishan if you are not that choosy the room is clean I have nothing to say against to it.
Reviewed August 26, 2017
9.2
Exceptional
KM from Malaysia
Solo traveler
Stayed 2 nights in November 2016
Great Location To Explore Alishan”
The hotel is just a few steps away from the Alishan visitor center. It takes about 10-15 mins walk to the Alishan station. From here, you can catch the train to Zhushan station to see the sunrise (or) Shenmu station to see the oldest lying sacred tree. You can also catch a minibus in front of the visitor center to explore Alishan. Breakfast is provided between 7am-9am at a restaurant close to the 7-11. There are other restaurants and shops around so you certainly have no problem to grab something to bite whenever you want. The only thing is that the room doesn't come with a 'private' heater (if you feel cold at night which I felt). The heating system is centralized, therefore the heater switch in the room will work only if the hotel turn the main switch on. If not mistaken, the staff told me they will turn it on when the temperature is below 10 degrees celsius.
Reviewed November 24, 2016
8.3
Excellent
Jiawei from Singapore
Couple
Stayed 1 night in June 2015
A good stay in Alishan”
Location, Staff, Comfort
Chin Shan Hotel is not the newest hotel nor the most luxurious hotel in Alishan Township, however, it is very comfortable for us and the staff was very informative and nice. I would definitely go back to this hotel for it's convenience and value. The breakfast was good value and included in the stay.
Reviewed July 01, 2015
8.3
Excellent
Chiew from Malaysia
Couple
Stayed 1 night in April 2015
Good location, friendly staff”
Location, Staff
Clean and cozy room. Good location, near to Alishan train station. Friendly receptionist that explained and recommended routes to explore Alishan. They also offer to help us book the train ticket for sunrise the next day.
Reviewed April 29, 2015
8.0
Excellent
Hiu from Hong Kong
Group
Stayed 1 night in September 2013
Good base for Alishan”
Helpful stuff, close to central restaurant area
Plan for one night only in Alishan. Stuff recommended local tour for sunrise, helped us to arrange booking. Room is a bit small but has everything you need. 5 mins short cut path walking to Alishan central restaurant + shopping area, bus station.
Reviewed July 17, 2014
8.7
Excellent
Gary from Singapore
Couple
Stayed 1 night in March 2014
Comfortable Hotel in a Good location”
Good location (to center of town), Knowledgeable staff who gave good info, located within Alishan Forest area.
The hotel is located at the bottom of a flight of long stairs from the central area (where 7-11 is). If u have big luggage, it can be a challenge. In addition, if they put u up on the 2nd or 3rd floor, it can be tough to transfer your luggage up/down. Wi-fi was not working and the front desk lady said it was a vendor fault. Breakfast was very average and yes, it is in the town centre (and not the hotel premises). Finding it can be a bit tricky and directions given by the staff are not too clear too. She mentioned the row of shops along 7-11, the restaurant was at the last unit. I will do my best to provide directions (using a clock as directions): Walk up that long flight of steps, walk until u see 7-11 straight ahead (12 o’clock). Then the breakfast restaurant is at the 1 o’clock position. All else fails, just ask around. Actually having the breakfast in the central area is better, as typically u would have gone for the Alishan Sunrise train ride to Chushan. So after the Sunrise, either by hiking back (which we did) or on the return train ride, u can just pop in nicely for breakfast there. Breakfast is served from 7am – 9am, consisting of Chinese porridge, various kinds of Chinese dishes, toast with jam/peanut butter, coffee/Chinese tea. The lady at the Front desk staff was very helpful and gave us tips and advice on planning our itinerary. Even to the extent of arranging our transport to our next destination – Sun Moon Lake. Top marks to her as I’m sure she has advised hundreds of tourists with the same exact info, but her enthusiasm was as if it was the 1st time explaining it. Some of her info was not accurate (for e.g. she said the sunset was 5.15pm when it was actually an hour later), but notwithstanding, the info she gave was invaluable and useful, esp, which route to hike.
Reviewed March 31, 2014
8.0
Excellent
May from Singapore
Couple
Stayed 3 nights in November 2018
Very good”
Clean and cosy hotel. Nice garden environment.
Reviewed November 26, 2018
8.4
Excellent
Anh from Vietnam
Couple
Stayed 1 night in April 2018
Great location and friendly and helpful reception staff”
We were on the honeymoon holiday at this hotel and satisfied with the service provided. The owner didn't speak English, but with Google Translate we could understand each other. What we like is they try to understand you and clarify any questions you have. Recommended!
Reviewed April 30, 2018
7.2
Very good
Parcharapat from Thailand
Group
Stayed 1 night in March 2018
Value for Money”
Value for Money, Inside the Park ” This hotel is 10 mins walking distance from Alishan Train Station with a bit steep. The room is quite small and it include the bathtub which suitable for whole soaking warm water after whole day walking. It is value for money and ok for us.
Reviewed March 29, 2018
7.6
Very good
wai from Hong Kong
Solo traveler
Stayed 1 night in March 2018
Tired but all good”
To visit an old town in the Alishan you wouldnt expect anything fabulous. The place has fit for its purpose. The place is very tired but good enough for overnight stay. Price was too high for what i got, window only has a 1 meter gap between the other hotel window.... Paper thin wall and door you can hear people opening door and talking outside. And the room is smaller than in the photo. Shower was hot and strong as in a mountain area. Staff was handsome and helpful but cant speak english which caused a scene with other oversea guests.
Reviewed March 10, 2018
8.8
Excellent
Gloria from Canada
Solo traveler
Stayed 2 nights in February 2018
Excellent”
Decent stay. The hotel is clean, basic and more expensive than it's worth but that is the case for most of the hotels in this area. Think two stars. The young hotel staff is friendly enough, but they do try to sell you on the excursions, but they weren't pushy, so it was ok. You can rent a warm jacket for 100NTD if you are in need which was a nice touch. The free breakfast at the restaurant down the road was adequate. Hot water is available at all times, heating is restricted to 8pm-5am. During the day, the room is at 13.5C, when heated it moves up to 19.5C. The walls are paper thin, so bring earplugs.
Reviewed February 16, 2018
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  • Excellent location
  • Alishan National Scenic Area