Chuzenji Kanaya Hotel

2482 Chugushi, Nikko-city, Nikko, Nikko, Japan, 321-1661 - See map
4-star Resort
Free Wi-Fi
8.2
Excellent
/10
(157 reviews)See what guests said
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Chuzenji Kanaya Hotel

"Perfect view and weather ."

mam - December 11, 2019

 Chuzenji Kanaya Hotel
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • Shower
Entrance Chuzenji Kanaya Hotel
Entrance Chuzenji Kanaya Hotel
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See map
Popular landmarks
Ryuzu Waterfall 1.3 km
Kegon Falls 3.71 km
Yudaki Falls 5.82 km
Taiyuimbyo Shrine 11.65 km
Nikko Futarasan Shrine 11.83 km
Nikko Tosho-gu 12.09 km
Rinno-ji Temple 12.18 km
Shinkyo Bridge 12.51 km
Edo Wonderland Nikko Edomura 21.26 km
Tobu World Square 22.77 km
Nearby landmarks
Chuzenjiko Lake Boat House 210 m
Fish and forest observation Garden 1.21 km
Ryuzu Waterfall 1.3 km
Lake Chūzenji 1.56 km
Nikko Futarasan Jinja Chugushi Shrine 2.33 km
The Gallery of Horyuji Treasures 2.4 km
Mt. Nantai 2.85 km
Lake Chuzenji Cruise Terminal 2.9 km
Senjogahara Field 3.12 km
Senjogahara 3.29 km
8.7

Excellent

Location rating score

Excellent location
ParkingFREE
Property highlightsRead all 157 reviews
Excellent service
8.4 rating for service
Excellent cleanliness
8.2 rating for cleanliness

Staff is very helpfuf and one of the major highlights of the hotel is it’s hot bath or onsen.

Michael J. | January 14, 2019

Excellent place for a restful and stress free environment.

Michael J. | January 14, 2019

The hotel also has a 5 star restraint.

Michael J. | January 14, 2019

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Currency exchange

  • Sauna

  • Hot spring bath

Your dates are popular among travelersUsers are booking a place in Nikko every 11 minutes on Agoda.com
Value for money7.9
Distance to city center19 km
Location rating8.7

Rooms available at Chuzenji Kanaya Hotel

Deluxe Triple Room - Non-Smoking
Deluxe Triple Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 3 single beds
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Deluxe Twin Room - Non-Smoking
Deluxe Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
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Standard Twin Room *Lake may not be completely visible in summer months
Standard Twin Room *Lake may not be completely visible in summer months
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Special Offer - Deluxe Hollywood Twin Room - Non-Smoking
Special Offer - Deluxe Hollywood Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Standard Twin Room *Lake may not be completely visible in summer months
Standard Twin Room *Lake may not be completely visible in summer months
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Hollywood Twin Room with Extra Bed - Non-Smoking
Deluxe Hollywood Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 3 single beds
Enter dates to see prices
Special Offer - Deluxe Hollywood Twin Room with Extra Bed - Non-Smoking
Special Offer - Deluxe Hollywood Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 3 single beds
Enter dates to see prices
Deluxe Hollywood Twin Room - Non-Smoking
Deluxe Hollywood Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Chuzenji Kanaya Hotel have wi-fi?

Wi-fi is available at Chuzenji Kanaya Hotel. View more amenities here.

Can I park a car at Chuzenji Kanaya Hotel?

If you choose to drive to Chuzenji Kanaya Hotel, parking is available. View more facilities here.

Does Chuzenji Kanaya Hotel have a 24 hour front desk?

For your convenience, the Chuzenji Kanaya Hotel reception is available 24/7. View more amenities here.

Can I get a massage at Chuzenji Kanaya Hotel?

Chuzenji Kanaya Hotel does not have in-house massage services. View more in-house services here.

Does Chuzenji Kanaya Hotel have free in-room wi-fi?

Wi-fi is offered for free in all rooms at Chuzenji Kanaya Hotel. View more amenities here.

Does Chuzenji Kanaya Hotel offer relaxation amenities, like a spa, sauna or steam room?

Facilities for relaxation are available at Chuzenji Kanaya Hotel. View more amenities here.

Is there room service at Chuzenji Kanaya Hotel?

Room service is not available at Chuzenji Kanaya Hotel. View more in-house services here.

Is there currency exchange service at Chuzenji Kanaya Hotel?

There is a currency exchange right on the premises at Chuzenji Kanaya Hotel. View more amenities here.

What time is check-in and check-out at Chuzenji Kanaya Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Chuzenji Kanaya Hotel?

A stay at Chuzenji Kanaya Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Chuzenji Kanaya Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Nikko with private transportation, the resort can arrange taxi service.

What is the smoking policy at Chuzenji Kanaya Hotel?

Chuzenji Kanaya Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood
Property ranking|Compared to 293 Nikko properties
See all rankings
Review score - United States
10.0/10
Room size
33 sqm.
Cheapest price score
Cleanliness score
8.5/10
Better than
99
%
of Nikko properties
Bigger than
93
%
of Nikko properties
Better than
92
%
of Nikko properties
Better than
87
%
of Nikko properties
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Overall rating:
8.2
Excellent
158 reviews
Cleanliness
8.2
Facilities
8.2
Location
8.7
Read all reviews >
More about Chuzenji Kanaya Hotel

More about Chuzenji Kanaya Hotel

Built in 1992, Chuzenji Kanaya Hotel is a distinct addition to Tochigi and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Tochigi hotel. The hotel offers access to a vast array of services, including gift/souvenir shop, Wi-Fi in public areas, car park, restaurant, coffee shop.

The ambiance of Chuzenji Kanaya Hotel is reflected in every guestroom. television LCD/plasma screen, air conditioning, heating, refrigerator, toiletries are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as sauna, hot spring bath, spa. With an ideal location and facilities to match, Chuzenji Kanaya Hotel hits the spot in many ways.

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What they offer

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Food and dining

Breakfast options

American

Restaurants on site

MIZUNARA
Cuisine:European
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Chuzenji Kanaya Hotel from real guests

Overall rating
8.2
Excellent
From 158 reviews
8.6Location
8.5Service
8.4Room comfort and quality
Agoda Reviews (39)Booking.com Reviews (118)
Rating via Agoda8.2
/
10
Excellent
Cleanliness8.2
Facilities8.2
Location8.7
Service8.4
Value for money7.9
High score for Nikko
Rating
9+ Exceptional (6)
8-9 Excellent (1)
7-8 Very Good (3)
6-7 Good (3)
<6 Below Expectation (3)
Time of the year
Mar - May (4)
Jun - Aug (2)
Sep - Nov (5)
Dec - Feb (5)
Don't miss out!Users are booking a place in Nikko every 11 minutes on Agoda.com
All guests (39)
All room types
All languages
Showing 16 verified guest comments
8.4
Excellent
Ujjwal from India
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in August 2018

Nice Hotel in a quite scenic place”

Hotel is a little away from the main Chuzenji crossing. A nice quite place. Lake view is just in the front (was covered with trees in summer). Not very far from Ryuzu falls, where we walked.

Reviewed August 07, 2018
10.0
Exceptional
Michael from United States
Solo traveler
Special Offer - Deluxe Hollywood Twin Room - Non-Smoking
Stayed 1 night in January 2019

Outstanding Hotel and area. Very peaceful and nature oriented. The hotel located on Lake Chuzenji. ”

Staff is very helpfuf and one of the major highlights of the hotel is it’s hot bath or onsen. The hotel also has a 5 star restraint. Excellent place for a restful and stress free environment.

Reviewed January 14, 2019
6.4
Good
yuchi from Taiwan
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in November 2016

GOOD”

NON

Reviewed November 17, 2016
2.4
Seah from Malaysia
Group
Standard Twin Room - Non-Smoking
Stayed 1 night in January 2020

Not Value for Money”

The hotel very old, need refurbishment. breakfast limited, with breads & eggs

Reviewed February 03, 2020
9.6
Exceptional
mam from Thailand
Group
Standard Twin Room - Non-Smoking
Stayed 1 night in December 2019

Nice ,quiet and cozy place to stay. ”

Perfect view and weather .

Reviewed December 11, 2019
5.2
ZHEN from Japan
Group
Standard Twin Room - Non-Smoking
Stayed 1 night in March 2020

Above average”

国内に20年以上在住の外国人です。 チェックイン時、フロントの女性スタッフ(小堀氏)が、こちらは国内に在住と明確に伝えたにも関わらず、身分証明書見せろって警察のように言われた。後ろに他のチェックイン待ちの客が並んでるので、とりあえず運転免許を見せてチェックインしました。そのあと、フロントに再度訪れ、身分証を確認する根拠を尋ねたところ、その女性スタッフ(小堀氏)は、「厚労省は、「日本国内に住所を持たない外国人」の方の宿泊に際しては、*氏名 *住所 *職業 等の記載に加えて*国籍 及び *旅券番号 の記載とパスポートの呈示義務付けあり」 と言い出して、こちらは、「国内に在住、住所持ち」と返したら、「金谷ホテルグループ」としては、日本に住所あってもなくてもすべての外国人客の身分証明書をチェックする方針ですって言われて唖然した。 こういった方針を記載する文面を見せてくださいって要求したら、無言で裏の部屋に入り、上司のような人と話してたら再度、「文面はありませんが、金谷ホテルグループはこういう方針です」の一点張りでした。ならば、差別ではないかと聞いたら、「差別と感じられたら申し訳ない」と無表情無愛想で頭も避けず平謝りでした。  「明治時代、日本初の外国人専用ホテル」とアピールしている金谷ホテルは、本当に小堀氏が言ったような公式方針ならば、大変残念に思います。新型コロナウィルスの影響で宿泊業に大きいな影響が出ている今、宿泊客に対して不快な思いをさせる対応は、いかがななものでしょうか。 今後は、自分の国内に住む外国人の知り合い、友人はじめ、海外の関係者等にも今回のでき事を発信します。  

Reviewed April 01, 2020
6.8
Good
SATORU from Japan
Solo traveler
Standard Twin Room - Non-Smoking
Stayed 1 night in March 2020

一人時間を楽しめる空間”

翌日に雪になり、出発時間を遅れても時間延長して部屋を貸し出してくれた。部屋に身に覚えがない薬が落ちていた。

Reviewed March 31, 2020
6.0
Yoko from Japan
Family with teens
Deluxe Triple Room - Non-Smoking
Stayed 1 night in March 2020

ハイシーズンがおすすめ”

夕食を予約して無かったら、近くのお店が18:00には閉まってました。 ただ、思いがけない3月の雪で中禅寺湖の雪景色が楽しめました

Reviewed March 16, 2020
8.0
Excellent
KYOKO from Japan
Family with teens
Standard Twin Room - Non-Smoking
Stayed 1 night in March 2020

朝食付き1泊2日”

中禅寺金谷ホテルの乳白色の空ふろは最高です。銀世界の中禅寺湖は、見る者の心も癒してくれます。大人の休日を過ごすことができました。

Reviewed March 16, 2020
8.0
Excellent
Michiaki from Japan
Family with teens
Standard Twin Room - Non-Smoking
Stayed 1 night in October 2019

さすが金谷ホテル”

惜しむらくは露天風呂の手作りっぽい柵です、あれは撤去するか、きちっとした重厚な柵に変えたら良いのになぁと思いました。 あ、それと朝食のチョイスとボリュームが少なかったですかね。

Reviewed November 05, 2019
8.0
Excellent
Michiaki from Japan
Family with teens
Standard Twin Room - Non-Smoking
Stayed 1 night in October 2019

金谷ホテルですから”

金谷ホテルですからね、環境もホテル全体の上品さもこじんまり感も温泉も良いですね、サウナも有るし。 露天風呂はあの柵が安っぽくて駄目でしたね、DIYで作りました的で、細いパイプベースに格子状の薄い板をプラスチック結束バンドで止めてる物。 元々柵は無かったんでしょうね、無い方が落ち着きが有って数段良いですね、何かからのガード用でしょうけれども必要なので有ればしっかりした物を作るべきと思います。ベランダ側の1階部分には廃棄されたゴミみたいなものが放置してありました、柱の根元も腐ってましたし、こまめな修復や掃除が望まれます。 朝食は卵料理とパンに、薄いハム/ソーセージ/ベーコン、びっくりするほど小さい器のサラダのみ、もう少しボリュームが欲しい感じです。

Reviewed November 01, 2019
9.6
Exceptional
Reiko from Japan
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in October 2019

老舗ホテル”

以前より停まりたいと思っていました。アーネストサトウの歴史に触れ、イギリス大使館別荘へ行く良い拠点となりました。しかし、サービス、食事は値段相応かなという感じです。 部屋からの景色 、紅葉は後少しという感じで、中禅寺湖を見るにはボートハウスからが最高でした。 落ち着きがあり、歴史を感じるホテルでした。

Reviewed October 19, 2019
6.4
Good
NOBORU from Japan
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in August 2018

Good”

初めての為期待してましたが、テーブル近くの椅子の下にピーナッツが落ちていた。掃除が手抜きの証拠。金谷ホテルなだけにがっかりした。たまたまなのでしょうが‥

Reviewed August 06, 2018
10.0
Exceptional
KAI from Taiwan
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in February 2020

宛如置身仙境般的秘境溫泉飯店”

寧靜優雅的氣氛,親切的問候與服務,美味可口的法式晚餐,心曠神怡的露天溫泉,搭配著銀花珠樹的雪景,令人永生難忘。

Reviewed February 24, 2020
9.6
Exceptional
종우 from Japan
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in January 2018

Amazing Hotel”

I enjoyed one of the best night in my. In particular, the Restaurant is wonderful with very kind and noble service..

Reviewed July 31, 2018
9.6
Exceptional
Han from Taiwan
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in November 2018

Exceptional”

房間不大,早餐好吃,飯店充滿歐式風情,溫泉非常棒,值得再來

Reviewed March 03, 2019
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|Excellent 8.2
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  • Excellent location
  • Ryuzu Waterfall
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