Cindy Kelly Hotel

Cindy Kelly Hotel

Fendler St. Cor. St. Columban East Tapinac Olongapo City, Olongapo City, Subic (Zambales), Philippines, 2200
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Deluxe Room Cindy Kelly Hotel
Deluxe Room
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     Cindy Kelly Hotel

    Cindy Kelly Hotel Reviews

    6.8
    Good
    /10
    (425 reviews)See what guests said
    9.6
    Exceptional

    "Friendly staff."

    Forrest

    -

    October 24, 2016

    Things you’ll love about Cindy Kelly Hotel

    Things you'll love

    • 880 meters to the beach

    • Air conditioning

    • Daily housekeeping

    • Bar

    Excellent
    Location
    8.1
    See map
    Excellent location - 880 meters to the beach
    Popular
    Nearby
  • Ocean Avenue670 m
  • SBMA Beach1 km
  • Inang Laya Monument1.04 km
  • Holy Land4.31 km
  • White Rock Beach5.25 km
  • Adam's Beach6.45 km
  • Ocean Adventure7.49 km
  • Balon Falls11.6 km
  • Mount Cinco Picos13.37 km
  • Mount Balingkilat16.59 km
  • Value for money7.4
    Location rating8.1
    Nearest airportSubic Bay International Airport (SFS)
    Distance to airport3.5 km

    Rooms available at Cindy Kelly Hotel

    Executive B
    Executive B
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 king beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Executive C
    Executive C
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Executive A
    Executive A
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Have a question for Cindy Kelly Hotel?

    What people love about Cindy Kelly Hotel

    • 6.8
      Good

      "The hotel itself is simple and provides basic amenities you need like toiletries, towel, complimentary water, and coffee."

      Krizia M.

      |

      January 1, 2018

    • 8.0
      Very good

      "The staff are very helpful and accommodating."

      karen

      |

      May 13, 2018

    • 8.0
      Very good

      "overall we had a pleasant stay."

      karen

      |

      May 13, 2018

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    More about Cindy Kelly Hotel

    More about Cindy Kelly Hotel

    7.6
    Very good

    "Budget hotel near SM City Olongapo and Harbor Point, just ou..."

    Karina

    |

    January 4, 2019

    An overview

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    What they offer

    6.0
    Review score

    "Excellent location near sm mall and harbour point."

    ANTHONY

    |

    January 3, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Cindy Kelly Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (425)Booking.com Reviews (175)
    Cleanliness6.2
    Facilities5.5
    Location8.1
    Room comfort and quality7.3
    Service6.7
    Value for money7.4
    All languages
    All guests (425)
    All room types

    Show reviews that mention 

    Showing 286 verified guest comments
    12345
    8.4
    Excellent
    Kristina
    Couple
    Standard Room
    Stayed 2 nights in March 2019

    It’s okay”

    Great location because it is just minutes away from SM Olongapo, Harbor Point and entrance to Subic. Price is worth it. We were only disappointed because on the ad it says it has a mini bar but there was none. Room is clean aside from the comfort room, which was a bit smelly, putting air freshener would’ve help. We didn’t really have a long conversation with the staffs but they let us use their pen and stapler which is good enough to give them 5-stars on the part.

    Reviewed March 11, 2019
    4.0
    Karlen from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in April 2019

    UNTIDY - DELUXE ROOM”

    Rooms have lots of cockroaches. We have informed the front desk, we thought they will transfer us to another room, but what happened is they just spray the room with insecticide, though I told them we have an infant in the room. More cockroaches come out after the spray. Our service glass/mug/cup was used, don't think they've checked it. Towels smell so so so bad. I mean it's better if it doesn't smell anything than smelling an uncommon odor. No bidet, no dipper, no floor maps. I am thinking if the previous guest checked out at 12nn, they must have enough time to clean the room. We've checked-in at 9 pm, late check-in indeed. Though the staffs are accommodating and nice, we are also paying for the room, not only the services.

    Reviewed April 29, 2019
    4.8
    Jericho from United States
    Family with young children
    Superior Room
    Stayed 1 night in February 2019

    Stayed one night... never again”

    We checked in at 8pm and our rooms were not even ready even tho check in is at 2pm. Then we had to wait while they “checked “ the rooms when they were really cleaning it really fast. The shower still had used shampoo and soap and the floors were wet . One of the other rooms we booked had hairs all over the sheets so that wasn’t changed . The only good thing was the ac in the room and location next to the SM . But who knows , it may have just been a fluke during our stay

    Reviewed February 11, 2019
    5.2
    Jessica from Philippines
    Group
    Superior Room
    Stayed 2 nights in December 2018

    Poor customer Service ”

    Poor customer Service: For a Number OF Times we called for the refill OF our Water bottles (one which should have Been automatic and do not Need to be demanded) but our requests were not heeded right away. We needed to make several follow ups. Sometimes, the Phone only rang, nobody bothered to answer. My older sister also called UP many Times to request for replenishment OF coffee, creamer & sugar, but nobody was answering the phone, which prompted her to Go down and check at the frontdesk only to Find out That the staff ON duty was Busy with her phone. Coffee/creamer/sugar sachets were mixed with cleaning materials: In the morning OF December 30, My sister again called the frontdesk and asked for coffee/creamer/sugar refills. When her request again remained unheeded, She Went out OF their room only to Find out that those items where placed ON TOP OF the cleaning cart (or whatever you call IT) together with cleaning stuff like Liquid Cleaner, etc. Disgusted, my sister took a picture OF IT. Bacause OF what She saw, My sister did not anymore ASk for refills. Considering the foregoing circumstances, we Will never book this hotel in the future ever again.

    Reviewed January 07, 2019
    7.6
    Very good
    Karina from Philippines
    Group
    Superior Room
    Stayed 1 night in December 2018

    Very good”

    Budget hotel near SM City Olongapo and Harbor Point, just outside Subic Bay Freeport Zone. Good option if you only need a place to crash for the night. Given the rates, don't expect much. Parking is available in front and across the building.

    Reviewed January 04, 2019
    3.2
    Mark from Denmark
    Family with young children
    Superior Room
    Stayed 2 nights in December 2018

    Never ever come back! ”

    Very dirty hotel/room - smelly toilet and dirty. Stains at the bedsheet and pillow cases. Poor service - waited 30mins before getting the room after checking-in, coz that was the time they clean the room and rush cleaning! Will never come back here!

    Reviewed December 30, 2018
    8.0
    Excellent
    Kim from Philippines
    Solo traveler
    Superior Room
    Stayed 1 night in March 2019

    good for stay”

    so nice place to enjoy olongapo

    Reviewed April 09, 2019
    8.8
    Excellent
    Mark from Philippines
    Group
    Superior Room
    Stayed 3 nights in February 2017

    Good Location and Value for money rooms”

    The place was very convenient and accessible to establishments. It's affordable but it's comfortable. A good choice if you have conferences or meetings to attend near Subic Bay or Olonggapo. At night, you can just chill out with your friends outside the hotel. They have convenient parking spaces outside. The downside is just there are people drinking across, some are catcalling our friends. But overall, its a good place to stay if you're going to Olonggapo or Subic

    Reviewed February 19, 2017
    8.8
    Excellent
    Mark from Philippines
    Group
    Superior Room
    Stayed 3 nights in February 2017

    Good location”

    The place was very convenient and accessible to establishments. It's affordable but it's comfortable. A good choice if you have conferences or meetings to attend near Subic Bay or Olonggapo. At night, you can just chill out with your friends outside the hotel. They have convenient parking spaces outside. The downside is just there are people drinking across, some are catcalling our friends. But overall, its a good place to stay if you're going to Olonggapo or Subic

    Reviewed February 19, 2017
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Superior Room
    Stayed 1 night in March 2016

    Big Room”

    Friendly Staff, Clean and Near Mall

    Hotel is near in the restaurant and mini mall.. All staff are friendly and very helpful. Hotel is clean. Rooms are big, comfortable bed and secure, no bugs or mosquitoes. I suggest you guys to book in this hotel.

    Reviewed March 31, 2016
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in March 2016

    Big Room”

    Clean, Nice Staffs and Near Mall

    Arrived from the hotel late from the event, all of us are tired. Thank you for the staffs who assists as fast as they can. The hotel is nice, big and near all over the places. The room is clean. Highly recommended to friends and relatives

    Reviewed March 31, 2016
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Superior Room
    Stayed 1 night in March 2016

    Big Room”

    Friendly Staffs, Big Room and Clean

    Arrived from the hotel late from the event, all of us are tired. Thank you for the staffs who assists as fast as they can. The hotel is nice and big. The room is clean. Highly recommended to friends and relatives

    Reviewed March 31, 2016
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in April 2015

    Nice Hotel”

    Clean, Great & Good Place to Stay

    It was a great experience as my first time in here. The room is very clean, small but comfortable enough for an overnight stay. Got everything i need. Water pressure in the bath is great. all is bliss. no hassle. At the lobby everybody looks hurried and fast paced but checking in is always a breeze. Super recommended!

    Reviewed April 06, 2015
    9.0
    Exceptional
    Joel from Philippines
    Family with young children
    Superior Room
    Stayed 1 night in July 2013

    Great!”

    Value for money, nice location. accessible.

    We thought that the Hotel would be hard to find, but we were wrong. It is just in front of Volunteer park. The hotel staff is great!I will definitely recommend this place to a friend. My family enjoyed our stay! Very accessible to everything.

    Reviewed August 05, 2013
    4.0
    CARLO
    Family with young children
    Superior Room
    Stayed 3 nights in April 2019

    Not worthy of your money”

    The space of the room is okay but the bathroom tiles and the toilet bowl is not clean. There are little cockroaches crawling around the roon and the cr. The smell of the room.is like an old room that has not used for several years. I hope they read all the reviews and take actions on it so that they can improve their service.

    Reviewed April 23, 2019
    7.6
    Very good
    Felipe
    Solo traveler
    Superior Room
    Stayed 5 nights in March 2019

    I like the place close to everything ie shopping mall, dining, transportstion etc”

    The reason l rated cleanliness as 2 star was that when l arrived in my room l noticed the sink was not cleaned and the bathroom mirror was very dirty with white smudges apparently from tooth paste while brushing teeth. During my 5 days stay, not even once my room was visited by a housekeeping asking any concern and /or clean or replace the linen and towels and or wipe the tables..

    Reviewed March 19, 2019
    6.0
    Anna from Philippines
    Group
    Deluxe Room
    Stayed 2 nights in November 2018

    You get what you paid for”

    Pros: Great spot, great deal I got a booking for P3889 for 2 nights good for 4pax, with parking outside and the security guard is accomodating Cons: Many small cackroaches, problem with toilet bowl and sink (like clogged), staff

    Reviewed November 09, 2018
    7.6
    Very good
    Melrose from Philippines
    Family with teens
    Superior Room
    Stayed 1 night in May 2018

    Very good”

    i booked here as my back up plan in case i get tired from our inflatable island and cannot get home immediately, so i stay here probably just to sleep. The bed is bigger than the picture but a bit uncomfortable like i'm sleeping in an old mattress. the only good thing about this place are the staff who try their best to assist us, they entertained us even though it was late, assisting us on our parking, giving us information where to find food and assisting me to find a ride going to terminal early in the morning.

    Reviewed September 28, 2018
    4.0
    Wilfredo from Philippines
    Family with teens
    Superior Room
    Stayed 1 night in April 2019

    Stinks of mothballs”

    Cockroaches everywhere. It's just mandatory to have a clean room without uninvited guests.

    Reviewed April 20, 2019
    2.8
    Marichu from Philippines
    Group
    Superior Room
    Stayed 3 nights in April 2019

    Review score”

    The room that we stayed-in was so smelly (cigarette). Their beddings are so dirty as if it hasn't been changed from the last user at all because it has stains. Lastly, their WIFI CONNECTION SUCKS!

    Reviewed April 13, 2019
    12345
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    • Excellent location
    • Ocean Avenue
    • Olongapo Bus Terminal is within 1.48 km