Cindy Kelly Hotel

Cindy Kelly Hotel

Fendler St. Cor. St. Columban East Tapinac Olongapo City, Olongapo City, Subic (Zambales), Philippines, 2200
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Deluxe Room Cindy Kelly Hotel
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     Cindy Kelly Hotel

    Cindy Kelly Hotel Reviews

    6.8
    Good
    /10
    (417 reviews)See what guests said
    9.6
    Exceptional

    "Friendly staff."

    Forrest

    -

    October 24, 2016

    Things you’ll love about Cindy Kelly Hotel

    Things you'll love

    • 880 meters to the beach

    • Air conditioning

    • Daily housekeeping

    • Bar

    Excellent
    Location
    8.1
    See map
    Excellent location - 880 meters to the beach
    Nearby
    Popular
  • Hiv Treatment Hub: Jlgmh70 m
  • James L Gordon Memorial Hospital70 m
  • Womans Health Department120 m
  • Harbor Point Subic160 m
  • Subic Heart Center180 m
  • SM City Olongapo230 m
  • Pfc Ambulance Medicine Ans Surgery Center330 m
  • Lab1 Diagnostic Center500 m
  • SBFZ Sports Complex520 m
  • Subic Fiesta Carnival550 m
  • 6 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.4
    Location rating8.1
    Nearest airportSubic Bay International Airport (SFS)
    Distance to airport3.5 km

    Rooms available at Cindy Kelly Hotel

    Executive B
    Executive B
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 king beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 double beds
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Executive C
    Executive C
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Executive A
    Executive A
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Have a question for Cindy Kelly Hotel?

    What people love about Cindy Kelly Hotel

    • 6.8
      Good

      "The hotel itself is simple and provides basic amenities you need like toiletries, towel, complimentary water, and coffee."

      Krizia M.

      |

      January 1, 2018

    • 8.0
      Very good

      "The staff are very helpful and accommodating."

      karen

      |

      May 13, 2018

    • 8.0
      Very good

      "overall we had a pleasant stay."

      karen

      |

      May 13, 2018

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    More about Cindy Kelly Hotel

    More about Cindy Kelly Hotel

    7.6
    Very good

    "Budget hotel near SM City Olongapo and Harbor Point, just ou..."

    Karina

    |

    January 4, 2019

    An overview

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    What they offer

    6.0
    Review score

    "Excellent location near sm mall and harbour point."

    ANTHONY

    |

    January 3, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Cindy Kelly Hotel from real guests

    Agoda Reviews (416)Booking.com Reviews (175)
    Cleanliness6.3
    Facilities5.6
    Location8.1
    Room comfort and quality7.3
    Service6.8
    Value for money7.4
    Provided by verified guests of Agoda
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    All guests (416)
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    Showing 277 verified guest comments
    12345
    4.8
    Jericho from United States
    Family with young children
    Superior Room
    Stayed 1 night in February 2019

    Stayed one night... never again”

    We checked in at 8pm and our rooms were not even ready even tho check in is at 2pm. Then we had to wait while they “checked “ the rooms when they were really cleaning it really fast. The shower still had used shampoo and soap and the floors were wet . One of the other rooms we booked had hairs all over the sheets so that wasn’t changed . The only good thing was the ac in the room and location next to the SM . But who knows , it may have just been a fluke during our stay

    Reviewed February 11, 2019
    3.6
    Emmanuel from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in October 2018

    Worst place we stayed, will not recommend”

    For the 1st time, this is the only place wherein I really am not satisfied at all. The first room given to us, when we arrived, we were shocked that there were a lot of tiny cockroaches all over the place, even in the bed, the ref, the CR. Don't they do fumigation at all? We requested for a change in room but still, it's like all of their rooms were full of cockroaches. Since we have no time to look for another hotel, we have no choice but to accept the room but we were not able to sleep nicely and we even woke with insect bites. I would not recommend this place specially to a family with small kids.

    Reviewed February 22, 2019
    5.2
    Jessica from Philippines
    Group
    Superior Room
    Stayed 2 nights in December 2018

    Poor customer Service ”

    Poor customer Service: For a Number OF Times we called for the refill OF our Water bottles (one which should have Been automatic and do not Need to be demanded) but our requests were not heeded right away. We needed to make several follow ups. Sometimes, the Phone only rang, nobody bothered to answer. My older sister also called UP many Times to request for replenishment OF coffee, creamer & sugar, but nobody was answering the phone, which prompted her to Go down and check at the frontdesk only to Find out That the staff ON duty was Busy with her phone. Coffee/creamer/sugar sachets were mixed with cleaning materials: In the morning OF December 30, My sister again called the frontdesk and asked for coffee/creamer/sugar refills. When her request again remained unheeded, She Went out OF their room only to Find out that those items where placed ON TOP OF the cleaning cart (or whatever you call IT) together with cleaning stuff like Liquid Cleaner, etc. Disgusted, my sister took a picture OF IT. Bacause OF what She saw, My sister did not anymore ASk for refills. Considering the foregoing circumstances, we Will never book this hotel in the future ever again.

    Reviewed January 07, 2019
    7.6
    Very good
    Karina from Philippines
    Group
    Superior Room
    Stayed 1 night in December 2018

    Very good”

    Budget hotel near SM City Olongapo and Harbor Point, just outside Subic Bay Freeport Zone. Good option if you only need a place to crash for the night. Given the rates, don't expect much. Parking is available in front and across the building.

    Reviewed January 04, 2019
    3.2
    Mark from Denmark
    Family with young children
    Superior Room
    Stayed 2 nights in December 2018

    Never ever come back! ”

    Very dirty hotel/room - smelly toilet and dirty. Stains at the bedsheet and pillow cases. Poor service - waited 30mins before getting the room after checking-in, coz that was the time they clean the room and rush cleaning! Will never come back here!

    Reviewed December 30, 2018
    5.6
    Eduardson from Philippines
    Group
    Standard Room
    Stayed 1 night in February 2019

    Above average”

    We booked room for 3-4 person but all the supplies and towels are only good for 2. We need to request everything (toothbrush, shampoo, aircon and tv remote controls). I just thought everything in the room is good for 3-4 person already. Cleanliness is poor and with spider webs in the ceiling. Bedsheets have stains. and no flush in the toilet.

    Reviewed February 20, 2019
    6.0
    Anna from Philippines
    Group
    Deluxe Room
    Stayed 2 nights in November 2018

    You get what you paid for”

    Pros: Great spot, great deal I got a booking for P3889 for 2 nights good for 4pax, with parking outside and the security guard is accomodating Cons: Many small cackroaches, problem with toilet bowl and sink (like clogged), staff

    Reviewed November 09, 2018
    7.6
    Very good
    Melrose from Philippines
    Family with teens
    Superior Room
    Stayed 1 night in May 2018

    Very good”

    i booked here as my back up plan in case i get tired from our inflatable island and cannot get home immediately, so i stay here probably just to sleep. The bed is bigger than the picture but a bit uncomfortable like i'm sleeping in an old mattress. the only good thing about this place are the staff who try their best to assist us, they entertained us even though it was late, assisting us on our parking, giving us information where to find food and assisting me to find a ride going to terminal early in the morning.

    Reviewed September 28, 2018
    2.8
    Zachary from United States
    Couple
    Superior Room
    Stayed 5 nights in September 2018

    run down over priced”

    cockroaches and water leaking in the hallways.they don't have a mini bar(fridge) in the room like it says on the website, they dont "clean" the rooms daily you have to ask them every day to "clean" and all they do is change the linens they never mopped the room as something brown was on the floor the whole week near the door. Air con is either too cold or hot nothing in between. wifi was spotty like most of the Philippines they have a bunch of 20 year old wireless g routers in the hallway you might get lucky and have signal in your room but don't count on the internet to actually work or be fast its probably 1mbps for the whole hotel and the staff is watching tv on it.

    Reviewed September 16, 2018
    8.4
    Excellent
    weichun from Taiwan
    Family with teens
    Superior Room
    Stayed 1 night in January 2019

    Would definitely stay here again”

    Great value for money for Angeles City, friendly staff, very clean. Stayed in several similarly priced hotels in Angeles and Ritz was by far the best of them. Will certainly return for future trips.

    Reviewed January 30, 2019
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Superior Room
    Stayed 1 night in March 2016

    Big Room”

    Friendly Staff, Clean and Near Mall

    Hotel is near in the restaurant and mini mall.. All staff are friendly and very helpful. Hotel is clean. Rooms are big, comfortable bed and secure, no bugs or mosquitoes. I suggest you guys to book in this hotel.

    Reviewed March 31, 2016
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in March 2016

    Big Room”

    Clean, Nice Staffs and Near Mall

    Arrived from the hotel late from the event, all of us are tired. Thank you for the staffs who assists as fast as they can. The hotel is nice, big and near all over the places. The room is clean. Highly recommended to friends and relatives

    Reviewed March 31, 2016
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Superior Room
    Stayed 1 night in March 2016

    Big Room”

    Friendly Staffs, Big Room and Clean

    Arrived from the hotel late from the event, all of us are tired. Thank you for the staffs who assists as fast as they can. The hotel is nice and big. The room is clean. Highly recommended to friends and relatives

    Reviewed March 31, 2016
    8.0
    Excellent
    Rosemarie from Philippines
    Business traveler
    Standard Room
    Stayed 1 night in April 2015

    Nice Hotel”

    Clean, Great & Good Place to Stay

    It was a great experience as my first time in here. The room is very clean, small but comfortable enough for an overnight stay. Got everything i need. Water pressure in the bath is great. all is bliss. no hassle. At the lobby everybody looks hurried and fast paced but checking in is always a breeze. Super recommended!

    Reviewed April 06, 2015
    7.2
    Very good
    Jho
    Business traveler
    Superior Room
    Stayed 2 nights in January 2019

    Good location... Bad service!”

    Hotel is just a few minutes away from SM Olongapo and Harbor Point. Place needs renovation. Staff needs a lot of training in customer service. If you just need a place to sleep, it’s ok. But that’s it, don’t expect anything more from this hotel.

    Reviewed January 12, 2019
    6.0
    ANTHONY from Philippines
    Family with young children
    Superior Room
    Stayed 2 nights in December 2018

    Decent”

    Excellent location near sm mall and harbour point. No restaurant and small bar. Housekeeping forgot clean towels and toliet paper each day. The front desk staff was nice but not to knowledgeable. No directions for wifi or hotel policys. Wifi was slow. 500 deposit for incidentles and 300 for extra room key was excessive. Extra bottles of free water in the room was nice touch but no room safe or refrigerator. Decent hotel but getting old.

    Reviewed January 03, 2019
    6.4
    Good
    VANESSA from Philippines
    Family with young children
    Deluxe Room
    Stayed 3 nights in December 2018

    value for money,yes.. but ... ”

    the rate is super ok. we stayed there for 4 days, 3 nights. however, the staff were not that corteous and there were like 3 staff only. the guard (morning shift) was very helpful and nice. the room was ok ( we had the deluxe room) but not clean (small roaches were everywhere) no one will took your garbage ( good things we brought trash bags).

    Reviewed December 17, 2018
    8.0
    Excellent
    karen from Philippines
    Family with teens
    Superior Room
    Stayed 3 nights in May 2018

    NICE”

    Location is very nice, very convenient and had access to all the places we wanted to go. The staff are very helpful and accommodating. Room is clean but can be cleaner especially the bathroom and towels do not smell as nice, maybe use a different detergent so they will be cleaner. But overall we had a pleasant stay.

    Reviewed May 13, 2018
    2.4
    sharon from Philippines
    Family with young children
    Superior Room
    Stayed 1 night in May 2018

    we'll never stay again ”

    tried to pay via credit card as always but due to system error we needed to pay at the property. Says php1513.00 all tax included but when we arrived at the hotel i was asked to pay the full amount php1800 . so where was the discount voucher goes? its the hotel regular price anyway. the room was so messy. the smell was unacceptable. there was no remote for the aircon. so i was forced to moved to the next class of room which was the junior suites and needed to pay for the additional rate. all in all horrible experience. i wont even recommend this hotel especially for those who travel with infant. dont expect much. the picture they posted here in the app was maybe taken 20yrs ago. staff was arrogant. they will just tell you to cancel your booking if you dont want their hotel. zero star for this hotel.take note: cockroach welcomes upon entry of the room.

    Reviewed May 12, 2018
    2.8
    jane from Philippines
    Family with teens
    Deluxe Room
    Stayed 1 night in December 2018

    cheap but spacious”

    too bad the space has low maintenance, dusty, smelly room, dark corners!

    Reviewed January 22, 2019
    12345
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    • Excellent location
    • Ocean Avenue
    • Olongapo Bus Terminal is within 1.48 km