8.4
Excellent
/10
(2,363 reviews)See what guests said
Housekeeping19
Breakfast13
Food & Dining11
See map
8.8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Galle Face Green 560 m
National Zoological Gardens of Sri Lanka 740 m
Gangaramaya (Vihara) Buddhist Temple 1.03 km
Colombo National Museum 1.62 km
Viharamahadevi Park 1.64 km
Dutch Hospital Shopping Precinct 1.76 km
Jami Ul-Alfar Mosque 2.11 km
Independence Square 2.51 km
Independence Memorial Hall 2.64 km
Mount Lavinia Beach 8.52 km
Nearby landmarks
Cheers Pub 50 m
Crescat Boulevard Mall 120 m
Angsana City Club & Spa 140 m
Embassy of the United States 160 m
Civil Aviation Authority of Sri Lanka 170 m
Hatton National Bank ,Fort 180 m
Cantaloupe Boutique 200 m
Royal Thai Embassy 230 m
Indian High Commission 250 m
American Information Resource Centre 250 m
Cinnamon Grand Colombo

"These guys also have service apartments besides the hotel , the hotel has a range of restaurants ranging from Thai , Chinese , Lankan , Sea food , Pub..."

gracious - March 3, 2020

Deluxe Room - Bedroom Cinnamon Grand Colombo
Lobby Cinnamon Grand Colombo
Lobby Cinnamon Grand Colombo
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Removed from saved list
Free Wi-Fi

Cinnamon Grand Colombo

77 Galle Road, Colombo Galle face Green, Colombo, Sri Lanka, 100 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 2,363 reviews
Exceptional reputation
Recommended by 91% of guests
Excellent cleanliness
8.7 rating for cleanliness
Excellent facilities on premise
8.4 facilities on premise
Excellent comfort
8.4 room quality and comfort

The staff was amazingly co-operative!

abbas | January 6, 2018

  • 520 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 90% of all properties in Colombo in the last 24 hoursCompared to 1,058 Colombo properties at Agoda for various dates
Value for money7.8
Distance to city center2.00 Km
Location rating8.8
Nearest airportRatmalana Airport (RML)
Distance to airport11.8 km

Rooms available at Cinnamon Grand Colombo

8.4
Excellent
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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Executive Room
Executive Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Presidential Suite
Presidential Suite
...
  • Room size: 141 m²/1518 ft²
  • City view
  • 1 double bed
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Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Courtyard Suite
Courtyard Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
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Premium Suite
Premium Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 double bed
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Penthouse Suite
Penthouse Suite
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 2 double beds
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Apartment Suite
Apartment Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 2 double beds
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Premium Room
Premium Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed
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Staycation Offer - Premium Room with 20% Discount on Food & Beverage, Early Check-in (9 AM) & Late Check-out (9 PM)
Staycation Offer - Premium Room with 20% Discount on Food & Beverage, Early Check-in (9 AM) & Late Check-out (9 PM)
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cinnamon Grand Colombo?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cinnamon Grand Colombo?

Cinnamon Grand Colombo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 LKR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cinnamon Grand Colombo has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Colombo with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Cinnamon Grand Colombo?

Cinnamon Grand Colombo does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Cinnamon Grand Colombo

  • 8.8
    Excellent
    Location

    "There is a mall beside the hotel where you can buy last minute souvenirs (Dilmah store) and some groceries."

    Nelly

    |

    August 20, 2018

  • 10.0
    Exceptional

    "The Cinnamon Grand is top of my list for comfort, luxury, restaurants and service."

    David

    |

    March 8, 2020

  • 10.0
    Exceptional
    Staff 

    "The Hotel was excelent and the staff were frindly and always help full ..."

    shafiq

    |

    January 28, 2020

Property ranking|Compared to 1,058 Colombo properties
See all rankings
Location score
8.8/10
Room comfort score
8.4/10
Room size
74 sqm.
Cleanliness score
8.7/10
Better than
97
%
of Colombo properties
Better than
97
%
of Colombo properties
Bigger than
96
%
of Colombo properties
Better than
95
%
of Colombo properties
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Overall rating:
8.4
Excellent
2,363 reviews
Cleanliness
8.7
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
It is a very handy hotel when first coming to Srilanka befor...
Karl from United Kingdom
Family with young children
More about Cinnamon Grand Colombo

More about Cinnamon Grand Colombo

Located in the center of Colombo, Cinnamon Grand Colombo is an appealing choice for leisure and business travelers. The hotel offers luxurious facilities and some of Colombo’s finest restaurants. The 5-star hotel has more than 500 rooms which includes elegantly designed executive rooms and suites. Being one of only two Cinnamon branded hotels in Colombo, Cinnamon Grand Colombo is known for premier level customer service. The hotel also has a business center and a range of meeting rooms and banquet halls. Wi-Fi is available in executive rooms and suites.

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Most talked about facilities

Swimming Pool
60 mentions
Food & Dining
57 mentions
Breakfast
49 mentions
Housekeeping
37 mentions

What they offer

7.2
Very good
Bathroom

"It has shower facilities and allows guests to rest in quietn..."

Li

|

May 7, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian

Restaurants on site

Taprobane
Cuisine:International
Menu:Buffet, A-la-carte
Chutneys
Cuisine:Indian
Menu:Buffet
Coffee Stop
Menu:Buffet
Breeze Bar
Cuisine:American, Asian, African
Menu:Buffet
Echo
Cuisine:Italian
Menu:Buffet, A-la-carte
Cheers Pub
Cuisine:American, British
Menu:Buffet
Nuga Gama
Cuisine:Local
Menu:Buffet, A-la-carte
The London Grill
Menu:Buffet
The Lagoon
Cuisine:Asian, Chinese, Indian
Menu:Buffet
Tao
Menu:Buffet
Noodles
Cuisine:Asian, Chinese, Indonesian
Menu:Buffet
Tea Lounge
Menu:Buffet
Courtyard
Cuisine:International
Menu:A-la-carte
The Cafe
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Cinnamon Grand Colombo from real guests

Overall rating
8.4
Excellent
From 2363 reviews
8.8Location
8.7Cleanliness
8.5Room comfort and quality
Agoda Reviews (1589)Booking.com Reviews (774)
Rating via Agoda8.4
/
10
Cleanliness8.7
Facilities8.4
Location8.8
Room comfort and quality8.4
Service8.4
Value for money7.8
High score for Colombo
Rating
9+ Exceptional (506)
8-9 Excellent (256)
7-8 Very Good (268)
6-7 Good (100)
<6 Below Expectation (92)
Time of the year
Mar - May (270)
Jun - Aug (271)
Sep - Nov (260)
Dec - Feb (421)
All guests (1589)
All room types
All languages

Show reviews that mention 

Showing 1222 verified guest comments
12345
9.0
Exceptional
John from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in December 2013

Very comfortable stay”

Restaurants, central location, general atmosphere

We travel to Colombo very often and even when we are not staying at the Cinnamon Grand hotel, we spend fair amount of our time in the hotel complex because of the vast selection of restaurants and bars available at the Cinnamon Grand hotel complex. It is like a home from home for us. We stayed at Emperor apartments located next to the hotel and in the adjoining Crescat residencies but always use hotel restaurants and bars. This is however, the first time we stayed in the hotel itself, and as expected from Cinnamon group hotels, it was a very comfortable experience. On arrival, we were upgraded to a 'premium room', there was plenty of room for the 2 of us. Check-in process was very fast. The room itself was more business traveler orientated, as expected from a city hotel, this did not bother us as we spent most of our time outside the room, in one of many restaurants and bars in the complex. As we were taking the train early morning, we informed the front desk that we needed early check out, and the bill was ready when we went down, and the check out was fast too. Although this is a city hotel, the hotel layout, the gardens, selection of restaurants, proximity to the shopping arcade downstairs makes Cinnamon Grand hotel the number one Colombo hotel to stay. Highly recommend it.

Reviewed January 07, 2014
9.0
Exceptional
Don from Sri Lanka
Couple
Deluxe Room
Stayed 1 night in December 2013

Get what you pay for”

Rooms, staff, facilities

One of the pricier hotels in Colombo but well worth the extra $$ you pay. The deluxe room was neat and sufficiently spacious with a comfortable bed. The hotel even offers a nice choice of pillows which can be requested via room service. The inroom dining menu has a huge variety at decent prices. I've stayed in many hotels in Sri Lanka and the Cinnamon Grand was one of the best. Even though there are less costly options around the area this place is worth the extra money because the level of service and standards they maintain. Staff was friendly and attentive. Even the cleaners could speak decent English. It's a busy hotel in Colombo and is so for a reason. Only negative experience was we were told we can check in early even before 12pm. But after arriving at the hotel at around 1 - 1.30pm we were told that we have to wait for about 10 minutes till the room is fully cleaned and inspected because the hotel was on max capacity. This 10 minutes dragged on for about an hour of waiting. Luckily the hotel is connected to a shopping center where we spent most of that waiting time. And the staff seemed genuinely sorry for the delay. Overall I'd say its a great place to stay with your partner/family if you are after something special and willing to put in the extra $$.

Reviewed January 01, 2014
9.0
Exceptional
Duong from Vietnam
Business traveler
Stayed 4 nights in September 2013

Great stay at Cinnamon Grand”

Clean, centrally located, friendly staff

My stay at Cinnamon Grand Colombo was great. Althogh we arrive late at night but the check in process was very quick. The room is large, clean and luxury. Swimming pool and fitness center are also great. This hotel is very centrally located, you can easily reach the famous Galle Face Grean in just a few minutes. In addition, the hotel staff are very friendly and always willing to help. Overall, I enjoyed very much my stay at this hotel

Reviewed October 07, 2013
10.0
Exceptional
LIM from Singapore
Couple
Deluxe Room
Stayed 2 nights in December 2012

Beautiful and grand hotel ”

Best city hotel in Colombo

Had lovely and relaxed final 2 nights stay at Grand Cinnamon after traveling around Sri lanka for 3 weeks. The hotel property is big in size and facility is up to 5 star standard. As it is the only few 5 star city hotel in Colombo, it always busy with wedding banquet, business and both individual and group guest checking in & out, and the fact that the hotel host 7 different nice restaurant, there are many local patronizing them too. Although the hotel is always busy, the rooms are kept apart from all the noises and the crowd.The room is cleanand comfortable and the pool are also huge compare to Galle face and Taj Samudra which I had stayed before. Nice hotel!!

Reviewed January 09, 2013
9.0
Exceptional
Sherry from China
Solo traveler
Deluxe Room
Stayed 2 nights in October 2014

Local but 5 star hotel in town”

Friendly staff, well maintained facilities, convenient location

Arrived at the hotel by 8am due to an early morning flight and was told the earliest check-in time could be 9am. My room was a corner room with both street & lake view. Facilities & room tidiness was kept in a very clean way, while I was told that Cinnamon was the hotel that Chinese president stayed at during his visit to Sri Lanka a month ago. Friendly staff and very helpful concierges who would give you maps of the area , telling you the routes to your desired spots, Tuk Tuk fare range. Tried The Lagoon seafood restaurant. Good taste with a ok price. Convenient location to either Fort/Pettah or Cinnamon garden area with 100-150 Rs tuk tuk fare. Walk able distance to Galle Face Green. Just be aware of the locals following or offering you a ride to places you want to go or places recommended you to go. That could charge you a real lot out of the Tuk Tuk fare!

Reviewed October 26, 2014
9.7
Exceptional
Sakchai from Thailand
Group
Stayed 2 nights in May 2012

Great hotel”

Very good location and good service

the cinnamon grand hotel is located in the very good point of colombo. from the room, you will see an incredible view if your room faces the beach and sea. also, every hotel staff provided the very good service with big smile. there are many great restaurants in the hotel. you must try them, especially "lagoon", the seafood restaurant. futhermore, hotel provides good gym and swimming pool for the guest. this hotel is one of the good choice if you plan to go to colombo.

Reviewed May 21, 2012
8.8
Excellent
Nelly from Philippines
Family with teens
Deluxe Room
Stayed 2 nights in November 2017

Good location ”

We stayed two nights at this hotel last year. It has a good location and lots of restaurants and two swimming pools. Check-in takes awhile because of the size of the hotel (too many guests) as well as check-out so allot some time for this especially if you're catching an early flight. Taxis are also easy to obtain- just be careful of persons who would approach you as soon as you step out of the hotel (travel books and sites have adequate warning of scammers). There is a mall beside the hotel where you can buy last minute souvenirs (Dilmah store) and some groceries. Galle Face Green is just walking distance as well as Galle Face Hotel where we had a nice breakfast. Colombo has a lot of interesting restaurants and not to be missed is Ministry of Crab (make sure to make reservations in advance). If you're looking for a hotel with good location, this hotel would do but because of its size, the service is not as warm and personalized as compared to smaller hotels or boutique hotels.

Reviewed August 20, 2018
9.7
Exceptional
Abrar from Pakistan
Family with teens
Deluxe Room
Stayed 3 nights in June 2013

We had an excellent stay at Cinnamon Grand.”

Nice comfortable rooms. Excellent breakfast. Centrally located and very nice and courteous staff.

We had a very nice and a comfortable stay at the Cinnamon Grand, Colombo. The rooms in the new wing are very nice and comfortable. The breakfast is superb.The staff is very polite. The hotel is centrally located with nice resturants within the premises.There is also a small shopping mall right next door. If I visit Colombo , Cinnamon Grand is the place where I shall stay again.

Reviewed July 10, 2013
9.2
Exceptional
Karl from United Kingdom
Family with young children
Premium Room
Stayed 1 night in February 2019

Brief Stop Over”

I have stayed at Cinnamon Grand Colombo several times-from the days when it was known as The Oberoi. It is a very handy hotel when first coming to Srilanka before embarking on any tour to get a bit of rest or just before departing. There is a very good Pick-Up/Drop Off Service The restaurants -especially the Chinese Restaurant is excellent with a very good atmosphere The hotel lobby is a bit crowded -partly because of the Deli there with lot of non-guest who go shopping in the attached mall coming in The rooms are spacious and comfortable. I personally prefer the Old Wing

Reviewed February 13, 2019
10.0
Exceptional
Sumudu from Sri Lanka
Couple
Courtyard Suite
Stayed 1 night in December 2015

The best 31st night ever!”

Awesome staff, high standards, great food

We were upgraded to an executive suite upon check in which gave us access to the executive lounge. David, one of the staff members working at the executive lounge was exceptionally nice and made sure we were having a great time. While having a super busy night being 31st of December, they still made sure everything was provided without any delays. The pool party was nice and the DJ at the front lounge was great. There was something celebratory happening at every possible corner of the hotel which was a great experience. All and all, my husband and I had the best 31st night experience so far at the cinnamon grand Colombo.

Reviewed January 04, 2016
10.0
Exceptional
Donna from United Kingdom
Couple
Deluxe Room
Stayed 5 nights in July 2014

The Number 1 in Colombo”

Standards, staff, facilities, location the whole package!

I simply love the Cinnamon Grand Hotel. From the moment you pull up to the entrance and are greeted by the wonderful staff you are made to feel so very special and a valued guest. The attention to detail is exemplary. Nothing is too much for the staff and that means all the staff who are cheerful, efficient and ever helpful. We loved all the restaurants but the London Grill was outstanding. I cannot wait to return to Colombo and feel at home in the Cinnamon Grand. Very well done all concerned!

Reviewed July 28, 2014
9.3
Exceptional
Bahaeddin from Canada
Family with young children
Deluxe Room
Stayed 2 nights in December 2011

Great Hotel from all aspects”

Location, Neatness, Food Variety

Hotel Cinnamon Grand is in the middle of Colombo attraction, close to Colombo public beach, Lake, and shopping Rooms are superb Hotel has variety of food, including choice of Italian, Chinese, Srilankan, and international cuisine Hotel facilities are great too. Very good swimming pool, and very nice sauna and health club (next building with access from hotel)

Reviewed January 15, 2012
9.2
Exceptional
Sheikh from Bangladesh
Solo traveler
Deluxe Room
Stayed 3 nights in March 2017

MY STAY IN COLOMBO”

The Cinnamon Grand Colombo has been a great experience during my stay there. It is in reality a five star hotel compliance. Very luxurious setup with all the facilities. Though it is a very old hotel even then the management has maintained its facility to the best level. Should check out this hotel if it is your first time visit in Colombo ...

Reviewed April 09, 2017
9.7
Exceptional
Mary from United States
Couple
Deluxe Room
Stayed 4 nights in July 2015

Fantastic Value for 5 Star quality and service”

Lobby Ambience and Entertainment, Many restaurant choices, proximity to shopping mall

My husband and I have a great visit to Colombo and staying at the Cinnamon Grand made the visit even more special. The grandeur and elegance of the hotel is fantastic. Upon entering the lobby, we were greeted by doormen and were immediately assisted by Reception while we enjoyed listening to Classical music which calmed us after a very long journey from overseas. Other afternoons and evenings we enjoyed the piano music and jazz. The rooms were very comfortable. The restaurants were good and we had lots of menu choices.

Reviewed July 11, 2015
10.0
Exceptional
MANOJ from India
Couple
Deluxe Room
Stayed 1 night in October 2010

Beautiful hotel and great experience”

Check-in desk, choice of restaurants, housekeeping,angsana spa, drescat shopping mall

I always believe the first impression matters and the check-in desk at Cinnamon Grand is possibly one of the best i have ever come across. special mention to Dilini, who not only checked us in, but also assisted with valuable info on where to shop, where to eat and of course where to party...all with a great deal of patience and genuine warmth. We were spoilt for choice of the diverse cuisine offered by Cinnamon's 18 in house restaurants. Chutneys had homemade flavour, the Lagoon offering the choicest of sea food with never a whiff of a distasteful fish smell- so often found in most seafood.fish restaurants.housekeeping twice a day meant our room was spick n span at all times.Experience at the angsana spa was out of this world ....both my husband and i regretted at having just one day/night to revel in the cinnamon grand experience

Reviewed November 02, 2010
8.3
Excellent
Man from Hong Kong
Solo traveler
Courtyard Suite
Stayed 3 nights in June 2015

A really nice place to stay in Colombo”

Location, cleanliness, spacious room

This is the second time I stayed at Cinnamon Grand, this time I chose the garden suite, which is basically just two rooms joined together, a strange concept but why not? I was warmly welcomed and was personally escorted to my room and had everything explained. The room is clean, with good free wifi, everything is nice about the room even though a little old, but it is still very nice. It is attached to Crescat Boulevard shopping center. Walking to Galle Face green is only like 10 minutes. This place is also popular for conferences and weddings, but you won't get the noise as the rooms are far far away from the parties. I had a very pleasant stay and would highly recommend.

Reviewed June 27, 2015
8.7
Excellent
Samantha from Canada
Couple
Deluxe Room
Stayed 2 nights in February 2013

Great location and standout service”

Close to many attractions, spacious rooms and friendly staff

We chose the Cinnamon Grand based on recommendations from friends and it really lived up to our expectations. Service was as expected from a 5-star hotel and overall it was a great experience. The pool is lovely and offers a nice oasis from the heat, it's a short and lovely stroll down to Galle Face Green which is a nice way to spend the evening and watch the sunset.

Reviewed February 18, 2013
10.0
Exceptional
SOHAIL from Pakistan
Couple
Deluxe Room
Stayed 2 nights in September 2011

Still the best”

Service, location

This was my third trip to Colombo in the calendar year and incidently the third time we stayed at Cinnamon. What can I stay.. it continues to be the best hotel in Colombo.We were not happy with the room that was initially assigned to us and they gladly changed it to a courtyard view room in which we stayed at our previous visits. The ambience, the food and the staff are all extremely good and you feel treated like royalty at this most wonderful hotel. I will definitely stay here on the next visit to Colombo.

Reviewed September 16, 2011
8.3
Excellent
Jeffrey from United States
Business traveler
Deluxe Room
Stayed 3 nights in October 2013

AN INTERESTING EXPERIENCE...”

The hotel is centrally located and offers late-night service

Upon arrival was initially satisfied with quick check-in inside nicely appointed lobby. Room was comfortable with city view. On day two my business partner and I were approached by a well-dressed local outside of hotel who claimed to be affiliated with the Cinnamon Grand. He asked if we were aware of Deepavali festival. As we were interested in learning more about the culture our curiosity was heightened. After directing us to the event he volunteered to accompany us and not being familiar with the area we obliged. The gentleman signaled a black and white three-wheeler and we got in. While driving, the man mentioned there was a state sponsored gem sale going on for the celebration. We said that we were aware of Sri Lanka's gems and the tuk-tuk drove us to the "sale." Inside, the shop owner and the man who was with us pressured us into purchasing stones. Feeling overwhelmed we complied but after leaving felt something was not right with the nature of this transaction. After contacting credit companies and speaking with hotel security we ended up at the tourist police to report matter and thereupon learned this is a common practice in Colombo. We were charged 4x the worth of stones! Surely there are better ways of doing business and DEEPLY DISAPPOINTED THAT THE HOTEL DID NOT FOREWARN US OF THIS PRACTICE!

Reviewed November 10, 2013
9.2
Exceptional
David from New Zealand
Solo traveler
Deluxe Room
Stayed 1 night in March 2016

A Repeat Customer”

The Cinnamon Grand remains my preferred hotel in Colombo. I've visited others but with the Crescat Mall next-door and with excellent and varied dining options within the hotel the Cinnamon Grand offers it all.The Staff are terrific in all areas.

Reviewed March 19, 2016
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Cinnamon Grand Colombo
|Excellent 8.4
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Galle Face Green
  • Slave Island Railway Station is within 0.53 km
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