Excellent 8.5
Based on 97 reviews

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About Cinnamon Hotel

Description

Offering quality accommodations in the shopping, culture, sightseeing district of Hanoi, Cinnamon Hotel is a popular pick for both business and leisure travelers. The excitement of the city center is only 1. Km away. This modern hotel is in the vicinity of popular city attractions such as Nha Tho, Hanoi Cathedral, Le Thai To Mausoleum.

Cinnamon Hotel also offers many facilities to enrich your stay in Hanoi. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

Guests can choose from 6 rooms, all of which exude an atmosphere of total peace and harmony. Throughout the day you can enjoy the relaxing atmosphere of the spa, massage. Whatever your purpose of visit, Cinnamon Hotel is an excellent choice for your stay in Hanoi.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Massage(s)
  • Nightclub
  • Spa
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 150000 VND
Check-In From: 5:00 AM
Check-Out Until: 12:00 AM
Distance from City Center: 1. Km
Number of Restaurants: 1
Number of Rooms : 6
Time to Airport (Minutes): 40
Year Hotel Built: 2009
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Verified traveler reviews

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Excellent



based on 97 reviews
  • Cleanliness 8.3
  • Facilities 7.2
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 7.7
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Ballu from Canada
Families with older children
Deluxe Double Or Twin City View
Stayed 3 nights in August 2016
Hanoi Wonderful!
Wonderful staff throughout our stay! Thuy, May and Phoenix are wonderful ladies with big smiles and lots of energy! They really got to know us and look after us. Lovely rooms and very well situated hotel.
Reviewed August 08, 2016
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Sophie from Australia
Couples
Deluxe Double or Twin Church View
Stayed 2 nights in May 2016
Lovely little intimate hotel
We were a group of 4 who stayed as 2 couples. The staff were so lovely and attentive. Especially Tracy and Phoenix who were so friendly and couldn't do enough for us. We had a great stay and would certainly recommend this hotel.
Reviewed June 03, 2016
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Keizo from Japan
Couples
Deluxe Double or Twin Church View
Stayed 2 nights in May 2016
Friendly and efficient staff, Great location, Clean Room
Very pleasant stay. Impressed with the reception and other staff members who are so willing to make our experience comfortable and fulfilled. Will come back there for our next trip to the Viet Nam capital city.
Reviewed May 24, 2016
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Natasha from United Kingdom
Couples
Deluxe Double or Twin Room with Church View
Stayed one night in May 2016
A wonderful welcome to Hanoi
The cinnamon is beautifully decorated, as well as being friendly and welcoming, would definitely stay again!
Reviewed May 09, 2016
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Scott from United States
Solo travelers
Deluxe Double Or Twin City View
Stayed one night in April 2016
Nice view of Cathedral.
A little disappointed with the quality of the finishes in the bathroom (the shower and toilet were not separate and a bit dated). The front desk staff however was super nice! There are other cheaper hotels like the Hanoi Moment Hotel where the prices are less and rooms are much nicer in the same area.
Reviewed April 16, 2016
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Eleanor from Ireland
Couples
Deluxe Double or Twin Church View
Stayed one night in April 2016
Overnight stay
Very friendly hotel, lovely staff.
Reviewed April 16, 2016
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Anthony from Australia
Solo travelers
Deluxe Double Or Twin City View
Stayed 7 nights in March 2016
Quirky charm in Hanoi
Delighted to have had the opportunity to enjoy the delights of this hotel and to experience the staffs willingness to assist where ever they could with a special word for Stacey and Kim., I should note all the staff I came in contact with were a delight .
Reviewed March 28, 2016
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Yukako from Japan
Solo travelers
Deluxe Double Or Twin City View
Stayed 4 nights in December 2015
Enjoyable stay
Friendly staff, wonderful service, convenient location
Rreally enjoyed staying at cinnamon hotel. Hotel staff were always nice to me and helped me so much to find location etc. Their towel arts on the bed were cute and breakfast was lively. It is located in a popular area, where church, restaurants and cafes are around, so I heard noise during night though. Was fortunate that I found this hotel in Hanoi.
Reviewed January 05, 2016
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Robert from United States
Solo travelers
Deluxe Double or Twin Church View
Stayed 4 nights in December 2015
great staff
staff, location, value
Enjoyed my time there very much. Coming back to the hotel each day and greeted by staff was a real pleasure. Especially thought that Mai was terrific and gets my vote as the nicest of a really outstanding group of front desk people. Was there around Christmas. Church bells were very loud and caroles were playing even until late at night. So if you are OK with that, (room comes with nice ear plugs!) then the hotel rates highly for charm and comfort.
Reviewed January 03, 2016
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Aimee from United Arab Emirates
Couples
Deluxe Double Or Twin City View
Stayed 2 nights in December 2015
A lovely hotel with thoughtful touches.
The hotel staff make extra effort to ensure we had a lovely stay including complimentary hot chocolate at bed time!
Reviewed December 27, 2015
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