Cinnamon Hotel
Deluxe Double Balcony City View Cinnamon Hotel
Interior view Cinnamon Hotel
Balcony/terrace Cinnamon Hotel
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8.5
Excellent
/10
(153 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • St. Joseph's Cathedral (Nha Tho Lon)40 m
  • Vietnam Country Tour - Day Tours40 m
  • Nha Tho50 m
  • Mosaique80 m
  • Magonn Design80 m
  • Song90 m
  • Tina Sparkle(Ipa-Nima)90 m
  • Things of Substance110 m
  • Marena120 m
  • Clouds120 m
  • Free Wi-Fi

    Cinnamon Hotel

    26 Au Trieu, Hoan Kiem District, Hanoi, Vietnam - See map
    "So if you are OK with that, (room comes with nice ear plugs!) then the hotel rates highly for charm and comfort."
    Robert - January 3, 2016
    Exceptional service
    9.0 rating for service
    Excellent comfort
    8.4 room quality and comfort
    • 960 meters to public transportation

    • Airport transfer

    • Located in heart of Hanoi

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 6,361 Hanoi properties
    See all rankings
    Location score
    9.2/10
    Room comfort score
    8.4/10
    Review score - United States
    9.0/10
    Service score
    9.0/10
    Better than
    98
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Better than
    97
    %
    of Hanoi properties
    Value for money8.3
    Distance to city center1. Km
    Location rating9.2
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.4 km

    Rooms available at Cinnamon Hotel

    8.4
    Excellent
    Room comfort & quality
    Deluxe Twin Balcony City View
    Deluxe Twin Balcony City View
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 semi double bed or 1 sing...
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    Deluxe Double Balcony City View
    Deluxe Double Balcony City View
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
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    Suite Shared Bed
    Suite Shared Bed
    ...
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      Room Shared Bed
      Room Shared Bed
      ...
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        Deluxe Room
        Deluxe Room
        ...
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          Suite
          Suite
          ...
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            Luxury Room Shared Bed
            Luxury Room Shared Bed
            ...
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              Deluxe With View Double/twin
              Deluxe With View Double/twin
              ...
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                What people love about Cinnamon Hotel

                • 8.8
                  Excellent
                  Location

                  "Very good location."

                  KOK L.

                  |

                  January 5, 2019

                • 8.4
                  Excellent

                  "Thuy, May and Phoenix are wonderful ladies with big smiles and lots of energy!"

                  Ballu

                  |

                  August 8, 2016

                • 9.6
                  Exceptional

                  "The hotel is a gem in the old city with tasteful decoration."

                  Michaela

                  |

                  November 14, 2016

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                More about Cinnamon Hotel

                More about Cinnamon Hotel

                9.6
                Exceptional

                "Lovely staff, great breakfast, fabulous location."

                Ali

                |

                January 8, 2017

                An overview

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                What they offer

                6.4
                Good
                Staff 

                "The front desk staff however was super nice!"

                Scott

                |

                April 16, 2016

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Cinnamon Hotel from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (153)Booking.com Reviews (60)
                8.5
                /
                10
                Cleanliness8.3
                Facilities7.8
                Location9.2
                Room comfort and quality8.4
                Service9.0
                Value for money8.3
                Rating
                9+ Exceptional (52)
                8-9 Excellent (36)
                7-8 Very Good (23)
                6-7 Good (12)
                <6 Below Expectation (6)
                Time of the year
                Mar - May (37)
                Jun - Aug (27)
                Sep - Nov (29)
                Dec - Feb (36)
                All languages
                All guests (153)
                All room types

                Show reviews that mention 

                Showing 129 verified guest comments
                12345
                9.6
                Exceptional
                John from United States
                Couple
                Deluxe Double Balcony City View
                Stayed 1 night in April 2019

                Home away from home”

                Staff is super friendly. Most spoke english pretty well. Great location, but there are early morning chuch bells nearby. Good breakfast (recommend the noodle bowl). Good restaurants nearby. Great place to stay.

                Reviewed May 12, 2019
                8.0
                Excellent
                Keizo from Japan
                Couple
                Deluxe Double Balcony City View
                Stayed 2 nights in May 2016

                Friendly and efficient staff, Great location, Clean Room”

                Very pleasant stay. Impressed with the reception and other staff members who are so willing to make our experience comfortable and fulfilled. Will come back there for our next trip to the Viet Nam capital city.

                Reviewed May 24, 2016
                9.3
                Exceptional
                Robert from United States
                Solo traveler
                Deluxe Double Balcony City View
                Stayed 4 nights in December 2015

                great staff”

                staff, location, value

                Enjoyed my time there very much. Coming back to the hotel each day and greeted by staff was a real pleasure. Especially thought that Mai was terrific and gets my vote as the nicest of a really outstanding group of front desk people. Was there around Christmas. Church bells were very loud and caroles were playing even until late at night. So if you are OK with that, (room comes with nice ear plugs!) then the hotel rates highly for charm and comfort.

                Reviewed January 03, 2016
                8.4
                Excellent
                saba from United Kingdom
                Couple
                Deluxe Twin Balcony City View
                Stayed 3 nights in November 2018

                Great Hotel with the Loveliest staff ever”

                We stayed at this hotel twice at the beginning and end of our trip to Vietnam. The staff are so great and friendly, rooms are very clean and big. Breakfast is sooooo delicious! The only think to note is that they have 2 Hotel, one of them is Cinnamon Cathedral Hotel and one Cinnamon Hotel( very close to each other). We booked with Cinnamon Hotel but then we moved to Cinnamon Cathedral Hotel as the bathrooms are better. Anyway Loved it and will definitely recommend this.

                Reviewed November 07, 2018
                7.2
                Very good
                John from Singapore
                Solo traveler
                Deluxe Double Balcony City View
                Stayed 1 night in March 2019

                Very good”

                Showing its age, the Cinnamon is in an excellent location for tourists. Breakfast is two doors doen at another Cinnamon- not a problem, but could be an issue for some. Staff were unfailingly attentive, friendly and helpful. I stayed two nights then one night a week later. Spotty at first, the wifi was nonexistent subsequently - definitely a dreback.

                Reviewed April 02, 2019
                8.8
                Excellent
                KOK from Taiwan
                Couple
                Deluxe Twin Balcony City View
                Stayed 4 nights in December 2018

                The staff there are very helpful and supported us to make reservation for Halong bay and restaurant.”

                Very good location.

                Reviewed January 05, 2019
                10.0
                Exceptional
                Hilary from United Kingdom
                Couple
                Deluxe Double Balcony City View
                Stayed 2 nights in February 2017

                Beautifully designed comfortable hotel, but there are bells.”

                Super hotel, well placed. We were given an upgrade room on the top floor of the Cinnamon Cathedral Hotel, two doors away. Wonderfully designed with white walls and black stained wood, balcony overlooking the cathedral roof. Large bathroom. No lift, but worth the walk up. Delicious breakfast and a generous pack up when we had to leave early one morning. The cathedral bells start at 5 am when most locals get up. Do the same and join in the Tai Chi on the doorstep or by the lake. I slept on, but witnessed the city coming to life on another occasion when I got back into Hanoi at 5:30 on the sleeper train from Lao Cai.

                Reviewed March 07, 2017
                9.6
                Exceptional
                Ali from United States
                Solo traveler
                Deluxe Double Balcony City View
                Stayed 4 nights in January 2017

                Sweet place”

                Lovely staff, great breakfast, fabulous location. The one downside: the bells of the church across the street peal every 15 minutes. And the 5am ringing goes on for several long minutes. Also, the safe in the room is not attached to anything. Anyone can potentially lift it and walk away with it. :) I didn't worry that this might happen (and clearly, it never has), but it would be a little more reassuring if they bolted it to something. But the niggles aside, this was a very cute place and was great value for money. I will be back.

                Reviewed January 08, 2017
                8.4
                Excellent
                Ballu from Canada
                Family with teens
                Deluxe Twin Balcony City View
                Stayed 3 nights in August 2016

                Hanoi Wonderful!”

                Wonderful staff throughout our stay! Thuy, May and Phoenix are wonderful ladies with big smiles and lots of energy! They really got to know us and look after us. Lovely rooms and very well situated hotel.

                Reviewed August 08, 2016
                9.2
                Exceptional
                Sophie from Australia
                Couple
                Deluxe Double Balcony City View
                Stayed 2 nights in May 2016

                Lovely little intimate hotel”

                We were a group of 4 who stayed as 2 couples. The staff were so lovely and attentive. Especially Tracy and Phoenix who were so friendly and couldn't do enough for us. We had a great stay and would certainly recommend this hotel.

                Reviewed June 03, 2016
                9.2
                Exceptional
                Anthony from Australia
                Solo traveler
                Deluxe Twin Balcony City View
                Stayed 7 nights in March 2016

                Quirky charm in Hanoi”

                Delighted to have had the opportunity to enjoy the delights of this hotel and to experience the staffs willingness to assist where ever they could with a special word for Stacey and Kim., I should note all the staff I came in contact with were a delight .

                Reviewed March 28, 2016
                9.3
                Exceptional
                Yukako from Japan
                Solo traveler
                Deluxe Twin Balcony City View
                Stayed 4 nights in December 2015

                Enjoyable stay”

                Friendly staff, wonderful service, convenient location

                Rreally enjoyed staying at cinnamon hotel. Hotel staff were always nice to me and helped me so much to find location etc. Their towel arts on the bed were cute and breakfast was lively. It is located in a popular area, where church, restaurants and cafes are around, so I heard noise during night though. Was fortunate that I found this hotel in Hanoi.

                Reviewed January 05, 2016
                9.0
                Exceptional
                Michaella from Philippines
                Family with teens
                Deluxe Twin Balcony City View
                Stayed 4 nights in November 2015

                Charming, Warm, Comfortable”

                Comfortable and clean rooms, Warm and helpful staff, Fantastic location

                Overall, our stay was very pleasant. The staff spoke good English and were very helpful and accommodating. The room we stayed in was big and very comfortable. Cinnamon Hotel's location is great -- beside St. Joseph's Cathedral, surrounded by interesting shops and restaurants, and just walking distance to the lake. I would definitely recommend staying here when in Hanoi.

                Reviewed November 25, 2015
                9.0
                Exceptional
                Christopher from Australia
                Solo traveler
                Deluxe Double Balcony City View
                Stayed 2 nights in July 2015

                Cinnamon friendliness”

                The staff were exceptionally friendly and their English was terriffic. The room was spacious with a huge bed and the location is ideal, wlaking distance to many attractions

                I enjoyed the stay, it was good value for money and the staff were very friendly and engaging. The bells of the cathedral are noticeable at first (especially at 0500!) but you just get used to them, & they supply earplugs if you need. the room was large, cool & dark when required & bright when not. The bed was huge, enough to squeeze in a small family. Madame Hien around the corner, night market a short stroll away & Ta Hien bars too. Represents excellent value for money & will recommend to friends.

                Reviewed July 14, 2015
                9.7
                Exceptional
                Rachel from New Zealand
                Couple
                Deluxe Twin Balcony City View
                Stayed 1 night in June 2015

                Highly recommend, would stay there again”

                The staffs attention to making sure our stay was memorable, the location was central so an easy walk to Old Quarter, Hoan Kiem Lake, French Quarter

                We can't speak highly enough of our stay at the Cinnamon. Our room was beautifully presented and clean, Ms Nguyen and her team were very welcoming and helpful and even changed our room when the wifi wouldn't work. It was no trouble for us to leave our suitcases when we went to Halong Bay; then when we got back upgraded us to their new hotel two doors down at 38 Au Trieu. The cathedral bells didn't bother us at all. If we ever go back to Hanoi we wouldn't hesitate to stay there again.

                Reviewed June 09, 2015
                9.0
                Exceptional
                dutton from United Kingdom
                Family with young children
                Deluxe Twin Balcony City View
                Stayed 1 night in April 2015

                One night in Hanoi”

                Staff, location and information all spot on!

                Staff at hotel were amazing, made our first night in Vietnam an experience to remember. Helpful tips about where to eat, booked train tickets and even left weather forecast for us. On our return from a trip on the night train they happily welcomed us back at 5.30am and gave us a room to shower and sleep. Lovely designed rooms in superb location. Would definitely come back.

                Reviewed April 17, 2015
                10.0
                Exceptional
                SALLY from Australia
                Couple
                Deluxe Double Balcony City View
                Stayed 2 nights in April 2015

                Great staff at the Cinnamon Hotel”

                The friendly staff, the location and the historic building.

                We loved our stay at the Cinnamon Hotel . We extended by three nights because the location and staff were so good . The church bells do chime regularly, but if you are staying next to a Cathedral it is what you would expect.

                Reviewed April 15, 2015
                10.0
                Exceptional
                patricia from United States
                Solo traveler
                Deluxe Twin Balcony City View
                Stayed 3 nights in March 2015

                Perfect for my needs! ”

                Great location!!! The staff super friendly and helpful, the room is quaint and fitting for the culture. I prefer over chains and high end that don't suit the environment .

                Everything was great! Included breakfast was good and more than enough food. The rooms were clean and next to the cathedral to hear the bells if you choose not wear the eearplugs. The only thing I would be wary of is using the staff as your travel agent. I had a couple of issues and wasn't totally satisfied with their travel arrangements l. I do think this maybe dependent on which staff member you work with. However there are plenty of travel agencies around the city that can provide this service.

                Reviewed March 29, 2015
                9.7
                Exceptional
                Alan from Australia
                Family with teens
                Deluxe Double Balcony City View
                Stayed 3 nights in January 2015

                Best hospitality ever!!'”

                The staff were extraordinarily caring and attentive. Nothing was too much trouble - a real family hotel. You will love these people.

                Very comfortable. The bells of St Joseph's ring matins at 5am which can be a little disconcerting. But the location is very charming. A few hundred metres to Hoan Kiem lake and very close proximity to 2 of Didier Corlou's fantastic restaurants. Try both - Madame Hien's is a treat. Great Pho for breakfast and kids will love the pancakes. Very big breakfast. Bar fridge prices very reasonable. They are opening a bigger version of the hotel a few places up the street and it looks as if it will be great too. Bathrooms are very basic - but the ambience and charm of the place works. Don't stay here if you want 5 star luxury - but for comfort and value it cannot be beaten. And the staff are the nicest people you will ever meet. When my daughter got a little sick they offered to send up a ginger tea and take me to the pharmacy. It feels like being a guest in a home. The design is elegant and simple.

                Reviewed January 19, 2015
                8.0
                Excellent
                Greg from New Zealand
                Business traveler
                Deluxe Double Balcony City View
                Stayed 4 nights in March 2014

                Very friendly family type hotel”

                Excellent, friendly, fun staff

                I wanted to stay here next to the magnificent Catholic church. My room was opposite the church whose bells chimed every 1/4 hour and for a minute at 4am! I liked it very much but simply couldn't get used to the noise. I wanted quiet and requested a shift to a back room. The staff did this for me whilst I was out. A nice surprise. The staff wree the notable feature of my stay. They were excellent and always cordial and conversationalists. I like family run small hotels in Hanoi and would highly recommend staying here.

                Reviewed April 07, 2014
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                Cinnamon Hotel
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                • Exceptional location
                • St. Joseph's Cathedral (Nha Tho Lon)
                • Hanoi Railway Station is within 0.96 km