Cinnamon Wild Yala Hotel
Cinnamon Wild Yala Hotel
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10.0
Exceptional

"Very nice of all the things!"

moyao

|

March 3, 2018

Jungle Chalet - Bed Cinnamon Wild Yala Hotel
Jungle Chalet - Bed
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Lobby Cinnamon Wild Yala Hotel
Lobby
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Interior view Cinnamon Wild Yala Hotel
Interior view
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Interior view Cinnamon Wild Yala Hotel
Interior view
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See map Cinnamon Wild Yala Hotel
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Exceptional
Location
9.4
See all 6 photos Cinnamon Wild Yala Hotel
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What guests are saying:
Good clean hotel. good food
Harinda from Sri Lanka
Family with young children
Close to nature, serviceman helped us to package our breakfast and give timely feedback for everything, strongly recommend to my friends
Fang from China
Solo traveler
Fabulous location good food lovely rooms
Paul from United Kingdom
Couple
Apart from the price, Cinnamon Wild Yala is a lovely place to stay and getaway from the busy city. Coupled with a short walk to the beach and some lovely scenery it's even better. Plus...you're just a short drive to the National Park.
Fiona from Australia
Couple
Best place to stay for a safari and so so cool
Grace from United States
Couple
Hotel was amazing all in all, so close the yala park however wish dinner was better especially in terms of value for money.
Dunilsha from Sri Lanka
Group
go there, nice place
Martin from Sri Lanka
Couple
Nice bungalow type room. Spacious and beautiful. Best thing is that it's close to the park and animals sometimes roam near
Ka from United Kingdom
Couple
especially the bathroom, it's awesone!
Chi from China
Group
We had a fantastic time at the hotel followed by an early morning safari. From the time we arrived the staff could not do enough for us, ensuring the time we were there was as comfortable as possible . Food in the a la carte restaurant was first class.
Priti from United Kingdom
Couple

Cinnamon Wild Yala Hotel

Exceptional location
Excellent
From 595 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.2
Recommended by 90% of guests
Value for money8.4
Location rating9.4
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport31.4 km
90%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Room choices
9.0
Excellent
Room comfort & quality
Jungle Chalet
Jungle Chalet
...
  • Room size: 44.59 m²/480 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Beach Chalet
Beach Chalet
...
  • Room size: 35 m²/377 ft²
  • Beach view
  • 1 double bed
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Triple Standard
Triple Standard
...
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    Quadruple Standard
    Quadruple Standard
    ...
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      Room Capacity 6
      Room Capacity 6
      ...
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        Room CAPACITY 9
        Room CAPACITY 9
        ...
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          Chalet Superior
          Chalet Superior
          ...
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            Room with views
            Room with views
            ...
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              Room CAPACITY 7
              Room CAPACITY 7
              ...
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                Double Standard
                Double Standard
                ...
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                  Have a question for Cinnamon Wild Yala Hotel?

                  What people love about the property

                  • 9.2
                    Exceptional

                    "The staff were very friendly and helpful and the food was good."

                    Lauren

                    |

                    March 28, 2017

                  • 8.8
                    Excellent

                    "Fabulous location good food lovely rooms"

                    Paul

                    |

                    January 5, 2017

                  • 10.0
                    Exceptional

                    "Spacious and beautiful."

                    Ka J.

                    |

                    December 5, 2016

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                  More about Cinnamon Wild Yala Hotel

                  More about Cinnamon Wild Yala Hotel

                  7.2
                  Very good

                  "The place is nice and cozy."

                  Chandana

                  |

                  May 8, 2017

                  An overview

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What they offer

                  9.6
                  Exceptional

                  "Room is clean, big, tidy, new and comfortable."

                  waikin

                  |

                  October 23, 2017

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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (595)Booking.com Reviews (801)
                  8.9
                  /
                  10
                  Cleanliness9.2
                  Facilities8.5
                  Location9.4
                  Room comfort and quality9.0
                  Service8.8
                  Value for money8.4
                  Provided by verified guests of Agoda
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                  All guests (595)
                  All room types
                  Showing 532 verified guest comments
                  12345
                  8.8
                  Excellent
                  sharna from Australia
                  Couple
                  Jungle Chalet
                  Stayed 1 night in November 2018
                  Fantastic location ”
                  We managed to get this place for one night when there was a fantastic deal on. We would’ve stayed a following night but it went to triple the price so we left. The rooms are beautiful and it’s right next to the park for when you go on safari. Little tip we got a much cheaper safari tour on our way through town rather than booking with the resort. Be careful when you walk next to the lake there are wild boar int he bushes and crocs come out of the water later on. Only negative point is the pool had flies.
                  Reviewed December 01, 2018
                  Dear Sharna, Thank you for spending your valuable time to make a review following your stay with us at Cinnamon Wild Yala. We are glad that you had an enjoyable experience with us. Hope to welcome you again in near future at Cinnamon Wild Yala. Thank You
                  Responded December 02, 2018
                  Cinnamon Wild Yala Hotel
                  10.0
                  Exceptional
                  ajay from India
                  Couple
                  Jungle Chalet
                  Stayed 1 night in October 2018
                  great hotel with perfect jungle location”
                  perfect hotel location in between yala National park with all the jungle wildlife roaming around you all the day and night and the room were also so up to the location and feel of yala and the food was also very good loved to eat the dinner on the lake side view.
                  Reviewed October 12, 2018
                  Dear Ajay, Greetings from Cinnamon Wild Yala Thank you for your feedback following your stay with us. And also thank you very much for the comments that you have mentioned regarding wild life, food, room facilities and the service. Hope to welcome you again in near future at Cinnamon Wild Yala. Thank You
                  Responded October 14, 2018
                  Cinnamon Wild Yala Hotel
                  8.8
                  Excellent
                  Carolyn from Australia
                  Couple
                  Jungle Chalet
                  Stayed 2 nights in September 2018
                  But not in month of September, as Yala Block One Safari Park is closed.”
                  We booked for 2 nights in September but Block One Yala Safari Park was closed. So on good, reliable recommendations, we went to the UdaWalawe Natonal park, where we saw many elephants. We were thrilled. But that meant we had a day wondering around the Cinnamon Wild Yala Hotel and not much to do. I would have been happy if the main Park had been open to us. Bit disappointing, as the only reason was to visit the Number One Block.
                  Reviewed September 28, 2018
                  Dear Guest, Greetings from Cinnamon Wild Yala Thank you very much for the review following your recent stay at Cinnamon Wild Yala. We are glad that you had an enjoyable experience with us. Hope to welcome you again in near future at Cinnamon Wild Yala. Thanks
                  Responded October 02, 2018
                  Cinnamon Wild Yala Hotel
                  9.2
                  Exceptional
                  Emma from United Kingdom
                  Couple
                  Jungle Chalet
                  Stayed 2 nights in September 2018
                  Breathtaking hotel- unique experience”
                  The hotel is set in the most stunning surroundings. The staff were attentive and really passionate about the animals and sharing with us what they could spot. Only slight downside was the cost of drinks but for a couple of days on our honeymoon it really was a treat and a highlight of the trip
                  Reviewed September 28, 2018
                  Dear Guest, Greetings from Cinnamon Wild Yala Thank you for your feedback following your stay with us. And also thank you very much for the comments that you have mentioned regarding wild life, food, room facilities and the service. Hope to welcome you again in near future at Cinnamon Wild Yala. Thank You
                  Responded October 02, 2018
                  Cinnamon Wild Yala Hotel
                  8.8
                  Excellent
                  Ravvi from India
                  Family with young children
                  Jungle Chalet
                  Stayed 2 nights in May 2018
                  Great property for the price. ”
                  We visited cinnamon wild in the 1st week of may. The property is spread across a large area of forest. You can see crocodiles right at the edge of the hotel view point. The rooms are spacious and beautiful and clean. The beach is just 5 min walk which is completely empty though not swimmable. The reception staff did not give us a welcome drink which we felt a little humiliated for when we noticed that everyone else was getting the same. The food and breakfast was nice.
                  Reviewed June 09, 2018
                  Dear Guest, Greetings from Cinnamon Wild Yala Thank you very much for the review that you have posted in Agoda following your stay at Cinnamon Wild Yala. we sincerely apologize for the unpleasant experience you had with us during your stay. We do take your comment seriously and appropriate action will be taken to improve our standards .It would be a pleasure to welcome you again in future to Cinnamon Wild Yala . Thank You
                  Responded June 14, 2018
                  Cinnamon Wild Yala Hotel
                  8.0
                  Excellent
                  Sin from Hong Kong
                  Couple
                  Jungle Chalet
                  Stayed 1 night in March 2018
                  A great place to stay before going to Safari Trip”
                  It is situated inside Yala. We could also see bufflos and crocodiles around the hotel. The hotel includes the gathering points of the Jeeps for the safari trip. They will also prepare a big breakfast if you wake up early like 5:30am for the trip. Restaurant here is not so perfect, but have no choice. There is no others restaurant nearby.
                  Reviewed April 09, 2018
                  Dear Guest, Thank you for your feedback and we are extremely sorry if any inconvenience caused to you during your stay at the hotel. The points mentioned by you about restaurant , well noted and appropriate actions will be taken to improve service standards. Thank You
                  Responded April 14, 2018
                  Cinnamon Wild Yala Hotel
                  8.4
                  Excellent
                  Rebecca from United States
                  Family with teens
                  Jungle Chalet
                  Stayed 1 night in October 2017
                  Charming ”
                  We loved the concept of the hotel. The monkeys that came in the evenings made the stay really fun. The AC in one room did not work which was frustrating at that price as well as the sink did not drain. There was construction on the lobby so that was inconvenient as well. The buffet was nice and the furnishings in the room were charming
                  Reviewed January 21, 2018
                  Dear Guest, Thank you for your feedback and we are extremely sorry for the inconvenience caused to you during your stay at the hotel. The points mentioned by you, well noted and appropriate actions will be taken to improve standards soon. While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back again to Cinnamon Wild Yala.
                  Responded January 27, 2018
                  Cinnamon Wild Yala Hotel
                  10.0
                  Exceptional
                  ting. from Singapore
                  Family with young children
                  Jungle Chalet
                  Stayed 2 nights in December 2017
                  Very comfortable rooms and pool to TOP it”
                  Everything was wonderful. The rooms were big and even had a sofa bed. We could have squeezed a family of four in one room if we knew. We had glow worms outside our rooms and cows walking by. It’s near the entrance of the National Park and has a lake that had crocodiles, birds and buffalos in its grounds. The usual precautions of not stepping in the lake is enough.
                  Reviewed December 16, 2017
                  9.6
                  Exceptional
                  Cassiopeia from New Zealand
                  Couple
                  Jungle Chalet
                  Stayed 1 night in August 2018
                  Amazing experience ”
                  Amazing location right next to Yala National Park. Within 1 hour of being there we had wild boar and water buffalo walk through the resort in front of us! Sitting having a drink at the restaurant with the pool and a view of the lake with many animals in and around it was an amazing experience! The hotel staff were very helpful with booking taxi transfers and our safari for us and made the whole experience easy and very enjoyable! Would recommend to anyone that wants to be close to Yala and a lot of wildlife.
                  Reviewed August 22, 2018
                  5.2
                  ronald from Thailand
                  Couple
                  Jungle Chalet
                  Stayed 7 nights in June 2018
                  No value for money in expensive hotel”
                  Complaints: 1. Staff in bar downstairs is slow,forgetful and has no good attitude. 2. Although the beers are very expensive, they are not cool enough and do not come with a cooler. 3. When asked for an ice bucket staff says yes, but does no. After reminding ice tumbler came. 4. Bungalows are very dark inside. 5. Television inside is not working properly 6. Staff brought luggage to room and we askede them to provide us with an extra balcony chair, that everybody has. He answered "yes:, give me a minute sir". Chair never came. 7.For buddha celebrating reasons the government decided to make a full dry week. Only alcohol available in the room fridge. The hotel should either have closed or have warned us to enable us to change dates, or should have convinced the provincial government of there wrongdoing against customer. Actualy they decided to choose for the money aswel as the buddha. They should have chosen between those two. 8. The upstairs bar was for 4 days not opened during our stay
                  Reviewed July 08, 2018
                  Dear Guest, Greetings from Cinnamon Wild Yala, Thank you for spending your valuable time to make a review following your stay with us at Cinnamon Wild Yala. We sincerely regret the inconvenience caused to you during your stay with us. The feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for improvements of service and the standards While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back again to Cinnamon Wild Yala for a better experience. Thank You
                  Responded July 09, 2018
                  Cinnamon Wild Yala Hotel
                  10.0
                  Exceptional
                  Jessica from Australia
                  Family with young children
                  Jungle Chalet
                  Stayed 2 nights in June 2018
                  Exceptional”
                  Cinnamon Wild was a fantastic place to visit. The closeness to the wildlife was amazing, the kids loved it. The only thing I would change is that start time of dinner. Dinner didn’t start until 7:30 and by that time our young kids were besides themselves.
                  Reviewed July 05, 2018
                  Dear Guest, Greetings from Cinnamon Wild Yala, Thank you very much for writing a valuable comment in Agoda with five stars. We hope you had a very nice stay with us, We would like to invite you to visit us again in future for better experience and for more memories with us. Thank You
                  Responded July 07, 2018
                  Cinnamon Wild Yala Hotel
                  6.8
                  Good
                  Craig from United States
                  Couple
                  Jungle Chalet
                  Stayed 2 nights in March 2018
                  Safari”
                  Nothing else around, but if you want to enjoy a safari, then this is the place to stay. Very nice place to stay and best buffet dinner around and roof top bar is got a great view of the surrounding area
                  Reviewed June 22, 2018
                  Dear Guest Greetings from Cinnamon Wild Yala Thank you for your feedback following your stay with us. And also thank you very much for the comments that you have mentioned regarding wild life, food, room facilities and the service. Hope to welcome you again in near future at Cinnamon Wild Yala. Thank You
                  Responded June 25, 2018
                  Cinnamon Wild Yala Hotel
                  9.6
                  Exceptional
                  waikin from China
                  Solo traveler
                  Jungle Chalet
                  Stayed 2 nights in October 2017
                  Exceptional”
                  Hotel is great and safe! The first hotel requested for passport to check in after so many days at Sri Lanka. Staffs are very professional, helpful and friendly. Room is clean, big, tidy, new and comfortable. Bathroom is modern and clean. The overall experiences were GREAT!
                  Reviewed October 23, 2017
                  Dear Guest, Greetings from Cinnamon Wild Yala, Thank you for your feedback following your stay at Cinnamon Wild. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again. Asfaq M. Front Office Manager
                  Responded November 04, 2017
                  Cinnamon Wild Yala Hotel
                  10.0
                  Exceptional
                  Andrea from Canada
                  Solo traveler
                  Jungle Chalet
                  Stayed 2 nights in December 2016
                  Take a walk on the wild side”
                  A friend had recommended this to me and it lived up to most of her testimonial. The room was very comfortable, new and clean. Large, clean pool, where you can look out to an area beyond to see plenty of birds, particularly peacocks and painted storks. Also, saw crocodiles and water buffalo. A number of animals around.The meals are all excellent buffet style. Plenty of options. The egg hoppers were delicious. The staff is extremely friendly and willing to go above and beyond. The langurs woke me up both mornings, but the second morning they were wilder than the day before, jumping from roof to roof. They even knocked over the furniture on my little balcony. I would definitely stay here again.
                  Reviewed January 02, 2017
                  Dear Guest, Greetings from Cinnamon Wild Yala, Thank you for your feedback following your stay at Cinnamon Wild. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.
                  Responded August 28, 2017
                  Cinnamon Wild Yala Hotel
                  9.6
                  Exceptional
                  Wan from Singapore
                  Couple
                  Beach Chalet
                  Stayed 1 night in October 2016
                  Spend more than one-night at the hotel if you have time”
                  The good- 1) Ambiance / decor- a charming village-style hotel that is designed to blend into the safari seamlessly. It is rustic but yet has a modern touch to it. 2) Night safari- we didn't manage to go on the night tour because it was raining that evening. However, we had a taste of the night-vision goggles (walking around in the hotel with the guide), and the experience was fantastic. It is not easy to get hold of night goggles in Sri Lanka (If I am not mistaken, the purchase and ownership is govt regulated) and they are the only hotel (as far as we know) to offer night safari with these infrared goggles. 3) Food- good quality and spread. The not-so-good- The service- Overall, we had a pleasant experience. The staff was nice and friendly. However, a series of small incidences made us feel that the service level pales in comparison to our other hotel experiences on this trip. E.g. couldn't seem to call through to the main desk from the room, service staff coming knocking on our door early in the morning to check on mini-bar. Nothing major, just small inconveniences. All-in-all, amazing experience. Will strongly recommend my friends and family to stay at Cinnamon Wild Yala.
                  Reviewed November 07, 2016
                  Dear Guest, Greetings from Cinnamon Wild Yala, Thank you for your feedback following your stay at Cinnamon Wild. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.
                  Responded September 07, 2017
                  Cinnamon Wild Yala Hotel
                  10.0
                  Exceptional
                  Alexandra from United Kingdom
                  Family with young children
                  Jungle Chalet
                  Stayed 2 nights in July 2016
                  Gorgeous settting”
                  Spent 2 days here with out 3 and 5 y at old. We all loved it. Pool and food fantastic. Big bed so we could all fit in and not pay a surcharge. Saw a leopard on safari. Buffet really cheap and good quality.
                  Reviewed July 09, 2016
                  9.0
                  Exceptional
                  Rajiv from Australia
                  Family with teens
                  Jungle Chalet
                  Stayed 5 nights in June 2015
                  Great Hotel - A few tweaks and it will be 5 star”
                  Location, Rooms, Pool
                  Excellent location, but not a 5 star when compared to Kandalama / Herritance. Some tweaks, and it will be 5 star. Things to fix: 1. Check-in process - Only one staff member. Not sure what the lady at the front desk was doing. She disappeared without helping the other member who was struggling 2. Get rid of the dogs - At least 5 dogs running around the hotel (surprised a Leopard has not visited and taken a few dogs away). The dogs were trying to get at our food by the pool on 2 occasions during lunch time. Will definitely go back every time I get an opportunity. Highly recommend it.
                  Reviewed July 05, 2015
                  10.0
                  Exceptional
                  Amanda from United Kingdom
                  Couple
                  Jungle Chalet
                  Stayed 6 nights in September 2014
                  Yet another fantastic Stay at Cinnamon!”
                  Location, Friendly Staff, beautiful hotel
                  Our 2nd stay at the hotel, different time of year, again we cannot fault our stay. We were kindly upgraded to a beach bungalow. The room was immaculate, airy, smelled of cinnamon which I love. The food was great and varied for our 6 day stay. The staff are just awesome, always attentive, chatty, very helpful, helpful with ideas on what to do and visit. The water hole that the hotel was half the size it was last time we visited as we were visiting during the drought season but still there were plenty of birds, crocs and other critters lurking around the pool. A couple of the evenings saw the evening buffet in the bar and next to the pool which was a nice change. We are planning our next trip already for March/April next year :O) Thank you Cinnamon Wild you truly do make a holiday memorable and enjoyable, see you next year.
                  Reviewed September 23, 2014
                  8.0
                  Excellent
                  Mark from United Kingdom
                  Couple
                  Jungle Chalet
                  Stayed 2 nights in September 2014
                  Don't go in September”
                  Food, Wildlife
                  We booked Cinnamon Wild as a place to stay and wind-down after a 10-day trip round Sri Lanka, with the intention of taking a plane from Mattala airport after our stay. We booked in September, which we knew was when Yala National Park was closed. We were simply looking for a quiet place to stay and relax. However, in September the place is very dry, windy and dusty, so isn’t really suited as a place to wind-down. The wind does seemed to blow quite strongly from a buffalo herd and so had a fairly strong smell of dung. It did not help that there was a large and loud company outing which prevented us enjoying the swimming pool. To the credit of the management, they did offer to upgrade us to the beach chalets for free when we complained about the noise. It is extremely inaccessible and takes about 30-minutes drive over unpaved roads before getting into Tissa. In the end we decided to cut short our stay and moved into Tissa so that we could witness the evening puja at Kataragama. Food was expensive for what it was, and somewhat bland. My wife used the spa which was also not very inspiring. I expect that the place is extremely well suited to safaris when Yala is open. On the positive side, the lake next to the camp attracted a lot of wildlife, including the resident crocodiles, buffalo, black faced langur monkeys, storks, herons, pelicans, sandpipers and monitor lizards. We also had a herd of boar running past us on our way to the chalet. Elephant sightings are meant to be quite common. This was all lovely but did not make up for the dry and dusty stay.
                  Reviewed September 17, 2014
                  8.3
                  Excellent
                  William from Australia
                  Group
                  Jungle Chalet
                  Stayed 2 nights in April 2014
                  Fantastic Location for Wildlife”
                  Location, Wildlife and Pool
                  Cinnamon Wild Yala is an excellent choice if you are interested in the wild-life of Sri Lanka, but wish to stay 5-star. The resort is located right near the entrance to Yala national park (there are none inside the park). Overlooking a waterwhole means you can see crocidiles and other animals without leaving the pool or bar. Food service at dinner was sometimes a little languid. Best to go for the buffet. Breakfast was excellent. TIP: Organised safaris from the hotel are overpriced - better to arrange your own independantly.
                  Reviewed July 25, 2014
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