Cintra Heritage House
Cintra Heritage House
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8.0
Very good

"The staff were really friendly n helpful."

Felicia

|

April 4, 2018

Deluxe Triple Room - Guestroom Cintra Heritage House
Deluxe Triple Room - Guestroom
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Lobby Cintra Heritage House
Lobby
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Interior view Cintra Heritage House
Interior view
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Interior view Cintra Heritage House
Interior view
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See map Cintra Heritage House
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Excellent
Location
8.9
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What guests are saying:
Great location, very comfortable and in a beautiful heritage house.
Ricardo from Germany
Couple
The look and feel of this place is typical for Georgetown, old colonial building with an innercourt and a lot of wood. I really enjoyed my stay, friendly staff, clean and tidy. Simple breakfast, that could be better.
Nouty from Thailand
Solo traveler
Very cool old building but also.m very cool.
Akane from Japan
Group
The staffs are friendly. They changes breakfast everyday. Unlimited coffee and toast. It was a bit noisy cause we stayed at the below level but overall it was a great experience staying there. The place are very clean too.
NUR from Malaysia
Group
Enjoyed my stay. The location is perfect. Breakfast is not good.
Carolyn from United Arab Emirates
Solo traveler
Very happy with my stay at the Cintra Heritage House. Good value for money and polite friendly staff.
GAWAYNE from United Kingdom
Solo traveler
Excellent location. Lovely rooms
Shirley from Australia
Couple
This is a lovely heritage building that reinforcer the joys of world heritage Georgetown. The staff, food , location and value are also great. This was my third visit; my advice is to insist on a back room as the front ones are quite noisy.
guy from Australia
Solo traveler
This is the best place if you are looking for a place to stay with at home atmosphere .
Apollo from Philippines
Couple

Cintra Heritage House

Excellent location
- Inside city center
- What's nearby?
Excellent
From 657 reviewsSee what guests said
8.0
/
10
Excellent service
8.4
Recommended by 82% of guests
Value for money7.9
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport14.9 km
  • 640 meters to public transportation

  • Airport transfer

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Deluxe Family Suite
Deluxe Family Suite
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 single bed and 1 king bed
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Deluxe Double Suite
Deluxe Double Suite
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 10 m²/108 ft²
  • Street view
  • 1 single bed and 1 double b...
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 double beds
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VIP Suite
VIP Suite
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  • Room size: 66 m²/710 ft²
  • Garden view
  • 1 king bed
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Twin Bedded Suite
Twin Bedded Suite
...
  • Room size: 10 m²/108 ft²
  • Street view
  • 2 single beds
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Standard Double Shared Bathroom
Standard Double Shared Bathroom
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed
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Standard Queen Bed Non-Smoking Room
Standard Queen Bed Non-Smoking Room
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 queen bed
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1-Bedroom Single Suite
1-Bedroom Single Suite
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 single bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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What people love about the property

  • 9.2
    Exceptional

    "Excellent service from the staff."

    Matyas

    |

    October 7, 2017

  • 8.8
    Excellent

    "Very helpful staff - nice, comfortable, old-fashioned room."

    RUAIRIDH

    |

    July 31, 2017

  • 9.2
    Exceptional

    "Room was clean and retro with a modern touch for comfort."

    Mohd Z.

    |

    July 28, 2017

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More about Cintra Heritage House

More about Cintra Heritage House

8.4
Excellent

"Very special experience, and friendly staff!"

Khor

|

October 16, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Good value for money and polite friendly staff."

GAWAYNE

|

December 12, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (657)Booking.com Reviews (131)
8.0
/
10
Cleanliness7.9
Facilities6.9
Location8.9
Room comfort and quality7.8
Service8.4
Value for money7.9
Provided by verified guests of Agoda
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Showing 521 verified guest comments
12345
10.0
Exceptional
David from United Kingdom
Couple
Twin Bedded Suite
Stayed 3 nights in October 2018
Exceptional”
This is a lovely place to stay, and the house has a very authentic and individual feel to it, with its teak floors and staircase and its heritage features. We were extremely well looked after too - on the morning we left the proprietress took care of us as if we were her own family: she re-booked our taxi so that it was early enough,told us what time to come downstairs, made our breakfasts (I heard the eggs being whisked in the kitchen), and saw us off to the station. It was so friendly I'd go back there tomorrow.
Reviewed December 02, 2018
9.2
Exceptional
Michael
Solo traveler
Twin Bedded Suite
Stayed 1 night in September 2018
Good heritage ambience ”
Very good location - lots of little restaurants, coffee shops and bars all around. The staff was helpful and accommodating. Great shower - lots of hot water and one of those like-standing-in-a-downpour shower heads. My room was at the back (#209) but lots of street noise. Also there's a speaker near the hotel on the back that announces call to prayers. It turned out that I was awake for the early morning call (6am-ish) and I rather enjoyed it. I've travelled in Turkey quite a bit and this call-to-prayers seemed to have a much different "personality" - the Turkish ones are pretty much in your face, matter of factly. The one this morning at this hotel was very artistic - you have to experience it.
Reviewed September 23, 2018
8.4
Excellent
Cachita from Spain
Solo traveler
VIP Suite
Stayed 3 nights in August 2018
Fabulous hotel with character in perfect George Town location”
My sister and I thoroughly enjoyed three nights in this great little hotel with genuine charm. Our room was large and bed very comfortable. Staff super friendly and helpful. Easy access either on foot or via local buses to all main attractions in the area. Would definetly go back if in George Town again.
Reviewed September 05, 2018
9.6
Exceptional
Maire from United Kingdom
Solo traveler
1-Bedroom Single Suite
Stayed 4 nights in June 2018
Such a lovely place! ”
I loved my stay here. The house is a gorgeous old fashioned building with lots of wood and a vintage vibe which I loved. The location is PERFECT, right in the middle of the cute old town area and very close to lots of amazing and cheap restaurants. Included breakfast with a choice of pancakes, eggs and Malaysian breakfast. It's not a luxury hotel but I would highly recommend it for the price, good value. Would stay again for sure.
Reviewed June 17, 2018
6.0
Yuzuko from Thailand
Business traveler
1-Bedroom Single Suite
Stayed 2 nights in November 2018
Moldy room or noisy room?”
I booked a single room for two nights. I was taken to the room on the second floor, which had very strong smell of mold, which I am badly allergic to, so I had to ask the receptionist to show me another room. She was very kind and professional that she took me to another room downstairs, which seemed all good until when I was all tired and desperate for some rest at night. The room was right on the street where the next door was a bar with loud speakers. I could hear everything from the street and also from the room upstairs, and there was no way I could sleep in that much noise. There was another lady at night, who later I figured was the manager of the hotel. She was not at all sympathetic nor professional and tried to make me pay more to move to another room. I insisted not to pay any extra, and she said that she had to charge her staff who moved me to this room instead. I felt so sorry for her, when the manager is unaware of that she is the best thing this hotel offers.
Reviewed December 02, 2018
10.0
Exceptional
Angel from Malaysia
Business traveler
1-Bedroom Single Suite
Stayed 2 nights in May 2018
Good ”
I'm came for business trip with staying for 2 nights. Agriculture building design, very antique like classic feel. Breakfast served very nice and healthy. The room very cleaning and tidying. Easy to access food street. Overall is good for me. Highly recommend for backpack travellers and business travellers, cost saving.
Reviewed May 25, 2018
9.6
Exceptional
Aileen from Philippines
Family with young children
Standard Queen Bed Non-Smoking Room
Stayed 2 nights in March 2018
Good choice!”
The place is spotless clean, airy, conducive to resting, very quiet. Breakfast is good, adequate and area is spacious. I am satisfied staying in this heritage place as this is 2 blocks away from the Hawkers St and walking distance to where most of the Penang art and murals were located. Staffs speak very fluent English. Checked out very early, at 4AM and sandwich with butter and coffee were already available. You just need to inform the receptionist that you are checking out very early.
Reviewed April 09, 2018
9.2
Exceptional
Brus from United Kingdom
Solo traveler
Standard Queen Bed Non-Smoking Room
Stayed 2 nights in January 2018
Exceptional”
The places oozes with character and was very comfortable indeed. The breakfast was rather basic. The staff although as sweet as could be were rather poor at knowing elementary things such as where the post office or nearest postbox might be. I have stayed before and will always stay there, and I know where the post office is!
Reviewed February 01, 2018
10.0
Exceptional
Muriel from United States
Couple
VIP Suite
Stayed 3 nights in January 2018
Charming hotel ”
Cintrât Heritage is a lovely small hotel in an old converted building. Our room was a suite so we had an extra room to sit . It had a lot of character with dark teal beams and wooden furnishings and tile floors. At night you could set out to the right or left and find many street stalls selling local delicacies.
Reviewed January 20, 2018
9.2
Exceptional
NUR from Malaysia
Group
Twin Bedded Suite
Stayed 2 nights in December 2017
Awesome.”
The staffs are friendly. They changes breakfast everyday. Unlimited coffee and toast. It was a bit noisy cause we stayed at the below level but overall it was a great experience staying there. The place are very clean too.
Reviewed December 29, 2017
4.8
Andreas from Austria
Solo traveler
1-Bedroom Single Suite
Stayed 2 nights in November 2018
Health hazard, in dire need of renovation”
Walls behind and and on each side of the bed were covered in mold. Walls had wet spots from water damage. Windows have wooden shutters that don't close 100%. This is a possible entry point for tiny ants. Those where crawling around the bed causing itching. Unfortunately there are no glass windows inside of those wooden shutters, making the room dark and AC never reaching target temperature when shutters were closed. AC cover was damaged with wires sticking out. Bathroom door could not be closed from outside, there was only a bolt-style lock on the inside. Receptionist called shady Taxi for early morning flight where driver explained that he cannot turn on the meter because of kickbacks he has to pay to the hotel. Receptionist when asked about price said "maybe 50-60, you can negotiate with driver". Driver offered 60 which is roughly double the metered rate. Upon discussion he went around the block and stopped at the hotel again. Internet was not working in room most of the time.
Reviewed November 26, 2018
7.6
Very good
atiya from Thailand
Couple
Deluxe Double Suite
Stayed 2 nights in September 2018
Nice little hotel in the center but could do better”
The hotel and rooms are quite clean, but I think the offers are somewhat limited for the price range they are competing with. breakfast is quite (too) simple and you could say the same for the room, clean but somewhat too simple for a $40/night hotel in the area.We would suggest if hotel can provide guest slippers when we need to take off shoes before going to our room. Hotel location is perfect choice for tourists.
Reviewed September 04, 2018
10.0
Exceptional
Anil from India
Family with young children
Twin Bedded Suite
Stayed 2 nights in July 2018
Really heritage ”
The cintra heritage house is really a heritage property and is well kept and maintained by the polite staff members. It is beautifully decorated with plants and other antics. The location is central to all the relevant tourist facilities. The free tourist bus CAT stand and other bus stands to visit places are closeby. The city walk itself reflects it's heritage tag. The comlimentary breakfast is basic but good enough. We stayed there for two days with our child and liked the it so much that we would love visit the play and there again.
Reviewed July 09, 2018
7.2
Very good
Liza from Netherlands
Couple
Standard Queen Bed Non-Smoking Room
Stayed 3 nights in June 2018
Nice budget hotel - could improve”
Very cool old building in excellent location. Very very close to mosque, however that's probably everywhere. Could be cleaner, lots of dust in our room and it turned out to leak when raining into the room during our last night: owner said to look into this. We stayed in the standard room, probably bit more space and larger windows in the superior. Did not clean the room every day, I think a basic clean should always happen especially cleaning out the bathroom bins etc Facilities were good otherwise, good bed, free water and coffee and tea. Good hotel for exploring GT, close to restaurants.
Reviewed June 23, 2018
8.8
Excellent
guy from Australia
Solo traveler
Standard Queen Bed Non-Smoking Room
Stayed 5 nights in October 2018
Character historic hotel”
Good value ,staff and location. Building is full of character and near great restaurants. Rooms have vintage furniture, basic but functioning bathrooms, no tvs
Reviewed November 06, 2018
10.0
Exceptional
Christopher from United Kingdom
Couple
Standard Queen Bed Non-Smoking Room
Stayed 2 nights in October 2018
Nice staff”
This is close to the old town and nightlife. The staff were very nice. Breakfast was very small though.
Reviewed October 23, 2018
9.2
Exceptional
guy from Australia
Solo traveler
Deluxe Triple Room
Stayed 3 nights in November 2017
Lovely heritage guesthouse”
This is a lovely heritage building that reinforcer the joys of world heritage Georgetown. The staff, food , location and value are also great. This was my third visit; my advice is to insist on a back room as the front ones are quite noisy.
Reviewed November 30, 2017
8.4
Excellent
LIM from Malaysia
Couple
Deluxe Double Suite
Stayed 1 night in October 2017
Heritage stay”
FYI is a heritage unit, so the window sound proof can’t compare with other hotel, if you sensitive to sound during sleep not recommended, if you don’t it will be great stay for you! Very special experience, and friendly staff!
Reviewed October 16, 2017
8.4
Excellent
Marbree from United States
Solo traveler
1-Bedroom Single Suite
Stayed 1 night in September 2017
Simple heritage hotel, loud area”
Excellent staff, nice little heritage hotel convenient to street food, restaurants, historical sites, all of George Town's highlights. I had an interior room but still the street noise and sounds from neighboring bars/restaurants were incredibly loud. Bring earplugs if you want a decent night's sleep.
Reviewed September 07, 2017
8.4
Excellent
Lani from United States
Couple
Standard Queen Bed Non-Smoking Room
Stayed 7 nights in December 2016
A nice little hotel in an excellent location”
We stayed there for a week around the Christmas holiday season. The staff was kind and helpful, and the room was fine. We didn't like the breakfast so we only ate there once. No big deal as Penang has so much amazing food to offer.
Reviewed May 15, 2017
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  • Excellent location
  • The Camera Museum
  • Komtar Bus Terminal is within 0.64 km