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Ciragan Palace Kempinski Istanbul Hotel
Ciragan Palace Kempinski Istanbul Hotel
Ciragan Palace Kempinski Istanbul Hotel
Ciragan Palace Kempinski Istanbul Hotel
Ciragan Palace Kempinski Istanbul Hotel
Ciragan Palace Kempinski Istanbul Hotel
Ciragan Palace Kempinski Istanbul Hotel

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8.9

Excellent

2,836 reviews

2,836 reviews

View3
Breakfast1
See map

9.1

Exceptional

Location rating score

Exceptional location - 2.39 kilometers from city center
Parking
FREE
Popular landmarks
Dolmabahce Palace 1.4 km
Galata Tower 4.0 km
Topkapi Palace 4.5 km
Historic Areas of Istanbul 5.0 km
Hagia Sophia Museum 5.0 km
Basilica Cistern 5.1 km
Suleymaniye Mosque 5.3 km
The Blue Mosque 5.4 km
Sultanahmet District 5.4 km
Kapali Carsi (Grand Bazar) 5.4 km
Nearby landmarks
Çirağan Palace 90 m
Four Seasons Istanbul at the Bosphorus 410 m
Demir Market 460 m
Yildiz Park 510 m
Çırağan Eczanesi 540 m
Health Club & Spa Soul 580 m
Yıldız Porselen Fabrikası 590 m
Galatasaray University 670 m
Sena Cansever Eczanesi 710 m
Serencebey Parkı 730 m

Ciragan Palace Kempinski Istanbul Hotel

Ciragan Cad No 32 Besiktas, Beşiktaş, İstanbul, Turkey, 34349 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Beşiktaş part of İstanbul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hagia Sophia Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."

Facilities

Airport transfer

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in İstanbul every 1 minutes on Agoda.com
Value for money8.0
Location rating9.1
Nearest airportSabiha Gökçen International Airport (SAW)
Distance to airport29.4 km

Rooms available at Ciragan Palace Kempinski Istanbul Hotel

Excellent
Room comfort & quality

9

One Bedroom Bosphorus View Palace Suite
...
  • Room size: 96 m²/1033 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Vezir Suite
...
  • Room size: 72 m²/775 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
Deluxe Sea View Twin
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
3 Bedroom Corner Palace Suite
...
  • Room size: 196 m²/2110 ft²
  • Partial sea view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 52 m²/560 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
2 Bedroom Park View Palace Suite
...
  • Room size: 72 m²/775 ft²
  • Park view
  • 2 single beds & 1 king bed
Enter dates to see prices
Vali Suite
...
  • Room size: 72 m²/775 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
Lilium Garden
...
  • Room size: 55 m²/592 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Bosphorus View Room
...
  • Room size: 52 m²/560 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
2 Bedroom Corner Palace Suite
...
  • Room size: 138 m²/1485 ft²
  • Sea view
  • 1 king bed & 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ciragan Palace Kempinski Istanbul Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ciragan Palace Kempinski Istanbul Hotel?

Ciragan Palace Kempinski Istanbul Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ciragan Palace Kempinski Istanbul Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around İstanbul with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Ciragan Palace Kempinski Istanbul Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Ciragan Palace Kempinski Istanbul Hotel. Adults can enjoy breakfast offered with an additional charge of 48 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ciragan Palace Kempinski Istanbul Hotel?

Ciragan Palace Kempinski Istanbul Hotel features 4 on-site restaurants for your dining convenience.

What is the smoking policy at Ciragan Palace Kempinski Istanbul Hotel?

Ciragan Palace Kempinski Istanbul Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Ciragan Palace Kempinski Istanbul Hotel?

Restaurants including Nusret, Midyeci Ahmet and Ulus Cafe are popular in Ciragan Palace Kempinski Istanbul Hotel’s neighborhood which is known as Beşiktaş.

What popular shopping places are close to Ciragan Palace Kempinski Istanbul Hotel?

Shopping options in Ciragan Palace Kempinski Istanbul Hotel’s Beşiktaş neighborhood include Heykel Atolye Galeri, Hazal Kilim (Hazal Hali) and Artlimits.

What are popular attractions near Ciragan Palace Kempinski Istanbul Hotel?

Guests at Ciragan Palace Kempinski Istanbul Hotel can easily visit Dolmabahce Palace, Ortaköy Mosque and Emirgan Park located in the Beşiktaş area.

What popular natural sightseeing spots are close to Ciragan Palace Kempinski Istanbul Hotel?

Ciragan Palace Kempinski Istanbul Hotel’s nearby natural sights include Arı Mola Ormanlık Alanı located in the same Beşiktaş area.

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Explore the neighborhood

What people love about Ciragan Palace Kempinski Istanbul Hotel

  • 9.6

    Exceptional
    Staff 

    "The Stay was excellent and the hospitality provided by the hotel was amazing."

    Anurag

    |

    October 13, 2021

  • 10

    Exceptional
    Staff 

    "Everything was super nice, staff is very helpful."

    Nabeel

    |

    July 30, 2021

  • 10

    Exceptional

    "Best hotel ever."

    mizuka

    |

    January 28, 2021

Overall rating:

8.9

Excellent
2,836 reviews
Cleanliness
9.3
Facilities
9.1
Location
9.1
Read all reviews >
More about Ciragan Palace Kempinski Istanbul Hotel

More about Ciragan Palace Kempinski Istanbul Hotel

Ciragan Palace Kempinski Istanbul Hotel

Take advantage of the many attractions İstanbul has to offer with a stay at Ciragan Palace Kempinski Istanbul Hotel. Go beyond the touristy and get deeper into the offerings of İstanbul with a stay at Ciragan Palace Kempinski Istanbul Hotel, located merely 4.9 km from Hagia Sophia Museum.
Ciragan Palace Kempinski Istanbul Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around İstanbul.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Ciragan Palace Kempinski Istanbul Hotel. Some rooms at Ciragan Palace Kempinski Istanbul Hotel are equipped with air conditioning for your convenience. Some rooms at Ciragan Palace Kempinski Istanbul Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Ciragan Palace Kempinski Istanbul Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Ciragan Palace Kempinski Istanbul Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, solarium, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing. Have some easy fun without traveling far, while playing hiking trails at Ciragan Palace Kempinski Istanbul Hotel.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore İstanbul during your stay at the hotel. An afternoon of browsing the works at Topkapi Palace located 4.5 km away can familiarize you with the local art scene.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

View

4 mentions

Breakfast

3 mentions

Swimming Pool

3 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Russian
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Light therapy
  • Massage
  • Pool with view
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Microwave
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Tuğra Restaurant

  • Cuisine: Turkish
  • Menu: Buffet

Laledan Restaurant

  • Cuisine: International
  • Menu: A-la-carte

Gazebo Lounge

  • Cuisine: International
  • Menu: Buffet

Le Fumoir

  • No additional information available

The 47 Bar

  • No additional information available
Location
Ciragan Cad No 32 Besiktas, Beşiktaş, İstanbul, Turkey, 34349
Exceptional
Location

9.1

Airports

  • Sabiha Gökçen International Airport (SAW)
    29.4 km 43 min drive
  • Istanbul Airport (IST)
    33.1 km

Public transportation

  • Üsküdar
    2.1 km
  • Üsküdar Metro
    2.1 km

Hospital or clinic

  • Çırağan Eczanesi
    540 m

Shopping

  • Kapali Carsi (Grand Bazar)
    5.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dolmabahce Palace
    1.4 km
  • Galata Tower
    4.0 km
  • Topkapi Palace
    4.5 km
  • Historic Areas of Istanbul
    5.0 km
  • Hagia Sophia Museum
    5.0 km
  • Basilica Cistern
    5.1 km
  • Suleymaniye Mosque
    5.3 km
  • The Blue Mosque
    5.4 km
  • Sultanahmet District
    5.4 km
  • Kapali Carsi (Grand Bazar)
    5.4 km

Nearby landmarks

  • Çirağan Palace
    90 m
  • Four Seasons Istanbul at the Bosphorus
    410 m
  • Demir Market
    460 m
  • Yildiz Park
    510 m
  • Çırağan Eczanesi
    540 m
  • Health Club & Spa Soul
    580 m
  • Yıldız Porselen Fabrikası
    590 m
  • Galatasaray University
    670 m
  • Sena Cansever Eczanesi
    710 m
  • Serencebey Parkı
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guest must be at least 16 years old to access fitness facilities.
  • Guest must be at least 12 years old to access the indoor pool facilities.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)48 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants4
  • Number of rooms 310
  • Year property opened1991
Property announcements

Various facilities in this property are currently closed. Please contact the property directly for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

The suggested dress code for Tuğra Restaurant is “Smart Casual”.

Flip-flops and sportswear are not allowed for our signature Palace restaurant Tuğra.

Guests under the age of 12 are not allowed at Tuğra Restaurant.

Tables at Tuğra Restaurant are booked with exact timing. The booked table will be kept for additional 30 minutes of timing. The reservation will be cancelled for exceeding time.

When booking more than 10 rooms, different policies and additional supplements may apply.

Laledan Restaurant is open for hotel guests on buffet breakfast

The 47 and Bosphorus Grill Restaurant are closed until further notice

Çırağan Palace Kempinski Istanbul hotel building is undergoing a refreshing transformation with the redesign of its guestrooms and suites.

The guestrooms located in the separate wing of the hotel building will remain open with minimal disturbance to guests.

The lobby, restaurants, spa, private palace suites and gardens will continue to be in service as usual.

Reviews of Ciragan Palace Kempinski Istanbul Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.1
Location9.1
Room comfort and quality9.0
Service9.3
Value for money8.0
High score for İstanbul
Rating
9+ Exceptional (42)
8-9 Excellent (18)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (14)
Jun - Aug (19)
Sep - Nov (23)
Dec - Feb (19)
All guests (140)
All room types
All languages

Show reviews that mention 

Showing 75 verified guest comments
1234
10.0
Exceptional
wanha from Hong Kong SAR, China
Solo traveler
Park View Room King
Stayed 2 nights in July 2019

Exceptional”

Hotel is beautiful n the service is vry good,breakfast is a must try.the restaurant in the palace is fantastic,u will never forget. A hotel u must go once in your life

Reviewed July 05, 2019

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Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely,

Responded July 08, 2019
Ciragan Palace Kempinski Istanbul Hotel
9.2
Exceptional
Shariful from United States
Couple
Park View Room King
Stayed 1 night in December 2019

Unforgettable Royalty Experience”

It is the only Ottoman Imperial Palace and Hotel with an outstanding view of the Bosphorus river. Excellent location, a mixture of history and modern architecture. The breakfast was remarkable and so was their Italian restaurant. The rooms were very spacious and comfortable. The staff out their is really friendly and helpful. The outdoor bar and sheesha place with the outstanding river view was our favourite place to spend the time in the evening. The indoor pool and spa services is also something to experience at.

Reviewed December 18, 2019

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Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

Responded December 18, 2019
Ciragan Palace Kempinski Istanbul Hotel
10.0
Exceptional
Nabeel from Oman
Business traveler
Superior Bosphorus View Room
Stayed 5 nights in July 2021

Worth the stay”

Everything was super nice, staff is very helpful. Keep it up guys.

Reviewed July 31, 2021

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10.0
Exceptional
mizuka from Japan
Couple
Standard
Stayed 2 nights in January 2021

5 stars for everything”

Best hotel ever. We gonna come back for sure!

Reviewed January 28, 2021

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Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

Responded January 29, 2021
Ciragan Palace Kempinski Istanbul Hotel
9.6
Exceptional
Anurag from United States
Family with young children
Superior Bosphorus View Room
Stayed 1 night in October 2021

Great”

The Stay was excellent and the hospitality provided by the hotel was amazing. Only compliant is the traffic, it takes an hour no matter where you go to reach back the hotel.

Reviewed October 13, 2021

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Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

Responded October 14, 2021
Ciragan Palace Kempinski Istanbul Hotel
10.0
Exceptional
Nditsheni from South Africa
Couple
Superior Bosphorus View Room King
Stayed 2 nights in October 2020

Excellent”

10 out of 10

Reviewed March 01, 2021

See room deals

Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

Responded March 02, 2021
Ciragan Palace Kempinski Istanbul Hotel
9.2
Exceptional
Marios from Cyprus
Couple
Superior Bosphorus View Room King
Stayed 5 nights in July 2019

Exceptional”

Excellent property and great service. Staff makes you feel like royalty, especially Maryam at guest services was extremely helpful throughout the duration of our stay. Facilities wise, the pool and certain parts of the room are in need of renovation. We will definitely be returning.

Reviewed August 05, 2019

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Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely,

Responded August 06, 2019
Ciragan Palace Kempinski Istanbul Hotel
9.6
Exceptional
ghada from Lebanon
Couple
Park View Twin
Stayed 2 nights in March 2019

Exceptional”

there were no coffee machine in the rooms

Reviewed March 08, 2019

See room deals

Dear Ciragan Guest, Thank you very much for taking the time to share your feedback following your recent visit and sharing your experience. As we value every single comment and opinion of our valuable guests, we would like to discuss your points with you in more detail at your convenience. In this regards, I will be very pleased if you could kindly contact me referring to this review in the email title. I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team. Yours sincerely,

Responded March 11, 2019
Ciragan Palace Kempinski Istanbul Hotel
9.2
Exceptional
Michael from United Kingdom
Couple
Park View Twin
Stayed 4 nights in June 2019

Exceptional”

Exceptionally good service, noisey road effecting all park view rooms

Reviewed June 08, 2019

See room deals

Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely,

Responded June 10, 2019
Ciragan Palace Kempinski Istanbul Hotel
8.8
Excellent
Abbas from Lebanon
Family with teens
Park View Room King
Stayed 1 night in July 2019

Excellent”

Very good services and locations but didn’t get the rooms I wanted

Reviewed July 07, 2019

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Dear Ciragan Guest, Thank you very much for taking the time to share your feedback following your recent visit. First of all, we are delighted to be able to host you in one and only Ottoman Imperial Palace & Hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul. On the other hand, as we value every single comment and opinion of our valuable guests, we would like to discuss your points with you in more detail at your convenience. Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team. Yours sincerely,

Responded July 08, 2019
Ciragan Palace Kempinski Istanbul Hotel
8.0
Excellent
Harpreet from India
Family with teens
Superior Bosphorus View Room King
Stayed 1 night in March 2020

Amazing view of Asia from Europe ”

Great location on the Bosphorus river giving u a view of the bridge that leads one from Europe to Asia. Great views - can hold u spellbound. Staff is extremely courteous but the facilities r limited and the decor does not do justice to a palace hotel commanding such high room tarriffs per nite. Was expecting a richer grandeur l and I am sure the hotel can invest more in making the welcome more befitting a palace hotel. Have stayed in many other indian palace hotels and they go out of their way to pamper their guests on arrival

Reviewed March 08, 2020

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7.2
Very good
Mike from United States
Couple
Superior Bosphorus View Room
Stayed 3 nights in October 2020

Not worth the price IMO”

I found the staff hit or miss for a supposedly 5 start hotel. All front desk, concierge, valet, room attendants were top notch. My problem was with the restaurant and bad staff. They were not as attentive as you would expect from a hotel like this. I don't like having to flag down people everytime I need something. Stayed in a Bospherus corner room. The room was a little dated for our tastes.

Reviewed October 22, 2020

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Dear Ciragan Guest, Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul. It was a true pleasure for us to read your thoughtful comments and acknowledging some our staff from different departments. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Nevertheless, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team. Thank you very much. Yours sincerely, Ralph Radtke General Manager

Responded October 23, 2020
Ciragan Palace Kempinski Istanbul Hotel
7.2
Very good
Elean from Bulgaria
Family with young children
Superior Bosphorus View Room
Stayed 3 nights in December 2019

Very good”

Hello, do not return 2000 Turkish Lira deposits to my credit card from the hotel !!! Please reassure them !!!

Reviewed January 11, 2020

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Dear Ciragan Guest, First of all thank you for taking the time to share your feedback and rating us following your recent stay with us. On the other hand, I regret to hear this inconvenience that you had endured during your stay. As we value every single comment and opinion of our valuable guests, we would like to kindly inform you that our reception team have already deposited the money to your credit card just right after your check out. In this regards, we kindly suggest you to get in contact with your bank since this issue is directly related with their coordination. If you have any further questions, I will be very pleased if you could kindly contact me directly referring to this review in the email title. Together with my team, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul. Yours sincerely, Ralph Radtke General Manager

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Ciragan Palace Kempinski Istanbul Hotel
9.7
Exceptional
Nicola from United Kingdom
Family with teens
Superior Bosphorus View Room
Stayed 2 nights in July 2015

First trip to Istanbul”

The service in the Kempinski is just wonderful. We had the best nights sleep ever and the view of the Bosphorus was just amazing.

I cannot rate the Kempinski highly enough. I have stayed at a Kempinski Hotel before and remember the quality of service standing out, it did again as nothing was too much trouble for any of the staff. The location however and the 16th Century backdrop of the original palace make the stay so special. The view of the Bosphorus from our room, the swimming pool, The restaurants and the gardens of the hotel lift the experience to spectacular. The food was amazing in all the restaurants that we tried, breakfast having a real wow factor in that the selection of food types on offer was vast. My son and I will definitely stay at the Ciragan Palace Kempinski again and we will try and do it soon.

Reviewed July 28, 2015

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9.0
Exceptional
Emad from Bahrain
Couple
Park View Twin
Stayed 3 nights in November 2012

Lovely hotel with a warm welcome”

Facing the Bosphorus

I walked in and I had a very warm welcome and welcomed to the garden view. But I paid the difference and stayed in sea view. It was the most spectacular room I ever stayed in Istanbul. The only disadvantage of the hotel wis the location which is far from the metro station and we ended up getting into a taxi. Was bit busy street. The advantage was Ortokoy a walking distance and Besiktas was round the corner. Ciragan Kimpiski is a must to visit

Reviewed December 06, 2012

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10.0
Exceptional
Leanne from Australia
Couple
Superior Bosphorus View Room
Stayed 1 night in October 2011

6 star service”

Fabulous view of the Bosphorous, lovely surrounds, truly excellent service

we spent our 10th wedding anniversary at ciragan, so only spent one night. we got upgraded to a large room with full balcony overlooking the bosphorous. the staff delivered a free bottle of champagne and very yummy cake in celebration of our anniversary. it is a luxurious hotel with every convenience you could ever wish for, and we wished we could have stayed longer....

Reviewed November 01, 2011

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10.0
Exceptional
Mansour from Saudi Arabia
Family with young children
Park View Twin
Stayed 3 nights in August 2014

perfect ”

location staff and designs

this is my second visit to this hotel and they just keep getting better it might not be the best location in istanbul as it is a bit far from city centre but for me it is the best hotel u could stay in.

Reviewed September 21, 2014

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9.0
Exceptional
Youngah from South Korea
Solo traveler
Park View Twin
Stayed 1 night in December 2013

Great hotel”

Comfort, Service and very traditional

It was great experience in Istanbul. Every staff were so kind and hotel atmosphere was so traditional. I would like to stay again.

Reviewed December 19, 2013

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10.0
Exceptional
James from United States
Couple
Park View Twin
Stayed 1 night in October 2011

Hotel plus a Sultan's palace”

Location, Service

The hotel was full for a convention so they upgraded us to the Palace side for the same price. Wow.

Reviewed October 07, 2011

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9.6
Exceptional
jay from United States
Family with teens
2 Bedroom Park View Palace Suite
Stayed 3 nights in June 2017

Exceptional”

Excellent location, staff very helpful and friendly , very large suites in the palace.

Reviewed June 30, 2017

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Dear Ciragan Guest, Thank you very much for taking the time to share your great feedback following your recent visit. We are very happy to read your kind comment! Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely

Responded June 17, 2018
Ciragan Palace Kempinski Istanbul Hotel
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