Citadines Ashley Hong Kong
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Citadines Ashley Hong Kong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong, Hong Kong,
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Studio - Bedroom Citadines Ashley Hong Kong
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     Citadines Ashley Hong Kong

    Citadines Ashley Hong Kong Reviews

    7.6
    Very good
    /10
    (2330 reviews)See what guests said
    6.4
    Good

    "Location is its best asset"

    JM A.

    -

    June 18, 2018

    7.6
    Very good room comfort and quality
    Recommended by 84% of guests

    Things you’ll love about Citadines Ashley Hong Kong

    Things you'll love

    • 230 meters to public transportation

    • Airport transfer

    • Located in heart of Hong Kong

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Hong Kong Museum of History850 m
  • Temple Street Night Market960 m
  • Lan Kwai Fong2.38 km
  • Victoria Peak (The Peak)3.59 km
  • Victoria Harbour4.79 km
  • Nan Lian Garden6.15 km
  • Ocean Park6.93 km
  • Hong Kong Disneyland13.04 km
  • Po Lin Monastery27.42 km
  • Ngong Ping 360 Cable Car27.88 km
  • Don't miss out!

    9 travelers are looking at this property right now | 3 travelers have booked today.

    Value for money7.5
    Location rating8.9
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.2 km

    Rooms available at Citadines Ashley Hong Kong

    7.6
    Very good
    Room comfort & quality
    Studio Premier
    Studio Premier
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 double bed
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    Studio Executive
    Studio Executive
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Room Capacity 8
    Room Capacity 8
    ...
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      Bed in dormitory STANDARD
      Bed in dormitory STANDARD
      ...
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        Premier Studio with Handy Phone
        Premier Studio with Handy Phone
        ...
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          Deluxe Studio Apartment
          Deluxe Studio Apartment
          ...
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            Room Premier
            Room Premier
            ...
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              Twin Capacity 1
              Twin Capacity 1
              ...
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                Room Premium
                Room Premium
                ...
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                  Have a question for Citadines Ashley Hong Kong?

                  What people love about Citadines Ashley Hong Kong

                  • 9.2
                    Exceptional

                    "Good location- located near mrt, restos and shopping malls."

                    Marian

                    |

                    May 1, 2018

                  • 7.2
                    Very good

                    "Near to MRT station, shops and restaurant."

                    carrie

                    |

                    December 1, 2017

                  • 7.6
                    Very good

                    "Good location."

                    Ching C.

                    |

                    April 5, 2017

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                  More about Citadines Ashley Hong Kong

                  More about Citadines Ashley Hong Kong

                  7.6
                  Very good

                  "location was great, room was clean ."

                  Rosemary L.

                  |

                  January 5, 2018

                  An overview

                  Show less

                  What they offer

                  6.8
                  Good

                  "Pros - convenient, MTR is near, lot of shopping malls and re..."

                  MEILING

                  |

                  January 1, 2019

                  Read more reviews
                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  Chinese cuisine
                  Chinese cuisine
                  Chiu Fat Porridge Noodle Restaurant
                  100 m Chinese
                  Kung Tak Lam Shanghai Vegetarian Cuisine
                  110 m Chinese, Vegan, Vegetarian
                  Macau Restaurant (Tsim Sha Tsui)
                  120 m Chinese, Portuguese
                  American cuisine
                  American cuisine
                  Ned Kelly's Last Stand
                  30 m American, Australian, Bar
                  Roccos Pizzeria
                  630 m American, Italian, Pizza
                  Madam S'ate
                  700 m American, International
                  Asian cuisine
                  Asian cuisine
                  The Sweet Dynasty (Tsim Sha Tsui)
                  90 m Asian, Chinese
                  Shanghai Min
                  110 m Asian, Chinese
                  Sing Lum Khui Traditional Chinese Noodles
                  120 m Asian, Chinese, Soups

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

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                  Some helpful facts

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                  Announcements

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                  Reviews of Citadines Ashley Hong Kong from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (2330)Booking.com Reviews (229)
                  7.6
                  /
                  10
                  Cleanliness7.5
                  Facilities6.9
                  Location8.9
                  Room comfort and quality7.6
                  Service7.5
                  Value for money7.5
                  All languages
                  All guests (2330)
                  All room types

                  Show reviews that mention 

                  Showing 2010 verified guest comments
                  12345
                  10.0
                  Exceptional
                  Martini from Malaysia
                  Family with young children
                  Studio
                  Stayed 5 nights in December 2018

                  great place with great location”

                  for those coming to HK and want to be nearby with everything, this hotel is highly recommended....although standard studio was small for 4 of us, we still enjoyed our stay here.....u can get to the MTR Tsim Sha Tsui in 5 mins and it will connect you to anywhere u wanna go......halal restaurants are also available nearby the hotel....kowloon mosque is also 5 mins walk from here....tq for the hospitality given throughout our stay....

                  Reviewed December 20, 2018

                  Thank you very much for staying with us and for taking the time and effort to share your review on Agoda. We are pleased to note that your overall stay was pleasant and enjoyable. Meeting the expectations of our Guests will always be our uppermost priority, and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future.

                  Responded January 08, 2019
                  Citadines Ashley Hong Kong
                  8.0
                  Excellent
                  Ain from Singapore
                  Family with young children
                  Studio Premier
                  Stayed 2 nights in November 2018

                  Great location to explore TST”

                  The hotel on our level has recently ended the renovation. We booked Studio Premier which should include bathtub but our the bathtub is removed according to the staff. Maybe staff just do not want to entertain us to change room. The room after renovation looks way better than the picture posted on the website. On every level there are only 2 rooms. Nonetheless it was a pleasant stay. A family of 4 is able to accommodate in the room. This hotel is quite great location to explore Tsim Sai Tsui and quite close to one of the shopping centre I-Square that is connected to the TST MTR. Also there is a kebab food store just beneath the hotel. Pros - Staffs are friendly/helpful and housekeeping lady is meticulous and kind. Cons - Toilet could be better, sink could be bigger, should include bidet spray and shower area should have the separator so as water won't be pool on the rest of the toilet.

                  Reviewed December 01, 2018

                  Dear Mr./Ms. Ain, Thank you for taking the time to share your stay experience. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again on many more occasions in the not too distant future. Yours sincerely, Caleb Wong Assistant Operation Manager

                  Responded December 06, 2018
                  Citadines Ashley Hong Kong
                  9.2
                  Exceptional
                  TAJINDER from Thailand
                  Family with young children
                  Studio
                  Stayed 1 night in March 2018

                  Location Is nice”

                  We just stayed a night there. So could not use the facility much but location is nice you can walk to avenue of stars from your hotel . Rooms are small but don’t mind for one night. Staff is helpful . I think they need deposit when you check in .

                  Reviewed October 20, 2018

                  Dear Tajinder, Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Caleb Wong | Assistant Operation Manager

                  Responded October 29, 2018
                  Citadines Ashley Hong Kong
                  10.0
                  Exceptional
                  Nur from Singapore
                  Family with young children
                  Studio Premier
                  Stayed 4 nights in September 2018

                  under reno”

                  have stayed here before their renovation works. got a renovated room and we appreciated the upgrades and changes to the room. though a bit dusty due to the ongoing renovations on the other floors, my husband and I will definitely come back and recommend to others.

                  Reviewed October 10, 2018

                  Dear Nur, Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Caleb Wong | Assistant Operation Manager

                  Responded October 15, 2018
                  Citadines Ashley Hong Kong
                  10.0
                  Exceptional
                  Jintang from Singapore
                  Family with young children
                  Studio Executive
                  Stayed 4 nights in January 2019

                  Excellent property and in-room facilities ”

                  It was perfect for us and our little toddler, the in-room facilities made our lives easier. Location was just beside a main road and taking a taxi to the airport and or Disneyland is a breeze. There is actually a shortcut from Ashley Rd to Haiphong Rd!

                  Reviewed January 24, 2019

                  Thank you for staying at Citadines Ashley Hong Kong & sharing us your feedback regarding our apartment hotel. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations with the room size and cleanliness. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again.

                  Responded January 25, 2019
                  Citadines Ashley Hong Kong
                  4.4
                  Jon from Australia
                  Couple
                  Studio Executive
                  Stayed 3 nights in December 2018

                  Value for Money”

                  I know its Hong Kong and things are more expensive. Given the timing also was peak time NYE. So perhaps a little unfair but really this was USD300 a night for a small room in a poorly appointed apartment. I still think this was way over reasonable value. Staff were missing half the time and the room was cold....really cold. No heating was available so it was almost unbearable. Needed to sleep in a jacket. I travel a lot for work so I give fair reviews based on hundreds of days of travel each year. I have stayed in Citadines everywhere and they are generally great. I honestly would never book here again.

                  Reviewed January 03, 2019

                  Thank you for taking the time to share your stay experience. We apologize that your stay with us did not fully meet with your expectations. Nevertheless, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong. We look forward to the opportunity of welcoming you again in the near future.

                  Responded January 08, 2019
                  Citadines Ashley Hong Kong
                  8.8
                  Excellent
                  Horatiu from Switzerland
                  Couple
                  Studio
                  Stayed 2 nights in November 2018

                  2 nights on Hong Kong”

                  - The hotel is well situated, easy to attend from airport. The hotel itself is clean and nice, but the environment is like in Asia (in fact all Honk Kong is like this). - Even if Honk Kong was once English, the staff did not speak/understand very well English. - Attention, they can/want order a taxi only for Airport, not for other locations.

                  Reviewed December 03, 2018

                  Dear Mr./Ms. Horatiu, Thank you for taking the time to share your stay experience. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again on many more occasions in the not too distant future. Yours sincerely, Caleb Wong Assistant Operation Manager

                  Responded December 06, 2018
                  Citadines Ashley Hong Kong
                  9.2
                  Exceptional
                  Tanya from Australia
                  Family with teens
                  Stayed 1 night in April 2018

                  Great location, excellent staff”

                  Convenient spot in Kowloon, close to MTR, walk to ferry. Staff very polite and friendly. Decent sized room with sleepung area, couch and kitchenette as well as small bathroom. Let us check in early icheck out late as we had early and late flights. Professionally run.

                  Reviewed April 16, 2018

                  Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel!

                  Responded April 17, 2018
                  Citadines Ashley Hong Kong
                  8.8
                  Excellent
                  EDWARD from Indonesia
                  Family with young children
                  Stayed 3 nights in December 2017

                  Great location, great space, but expecting more for the price”

                  Its strategically located at the heart of Tsim Sa Tsui. Good apartement size with complete facilities from kitchen utensiles to bath up. But cleanliness can be improved. Empty bottle underneath the bed, dust over the floor when we arrived. Some of the furnitures are also need to be fixed. The drawer, sofa bed was bend.

                  Reviewed December 26, 2017

                  Thank you for staying Citadines Ashley Hong Kong & taking the time to share your experience following your recent stay with us. On the other hand, we will bring out room issues with our management. Once again, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong and we look forward to welcoming you again in the near future.

                  Responded December 29, 2017
                  Citadines Ashley Hong Kong
                  10.0
                  Exceptional
                  Low from Singapore
                  Couple
                  Studio
                  Stayed 3 nights in June 2017

                  Very thoughtful staff”

                  Thoughtful Hotel manager Arrange and send us a bubbly wine for our stay. Room is clean n neat. Location fantastic. Short walk to the mrt . Free wifi phone provided too. Only issue is that dustbin is hidden away behind toilet bowl... couldnt find dustbin for the whole day initially.

                  Reviewed October 18, 2017

                  Thank you for taking the time to share your stay experience. We apologize that your stay with us did not fully meet with your expectations. Nevertheless, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong. We look forward to the opportunity of welcoming you again in the near future.

                  Responded October 22, 2017
                  Citadines Ashley Hong Kong
                  9.2
                  Exceptional
                  YOUNJEONG from South Korea
                  Group
                  Studio
                  Stayed 1 night in September 2017

                  Exceptional”

                  I was satisfied with the room condition. it was somewhat bigger than I expected from the picture. Room was fully equipped from basic amenities to microwave and staffs were kind and helpful. As the hotel is located right next to 1881 heritage, tsim sha tsui area itself was a walking distance. Overall it was a pleasant stay.

                  Reviewed September 25, 2017

                  Thank you very much for staying with us and for taking the time and effort to share your review on Agoda.com. We are pleased to note that your overall stay was pleasant and enjoyable. Meeting the expectations of our Guests will always be our uppermost priority, and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future.

                  Responded October 22, 2017
                  Citadines Ashley Hong Kong
                  8.0
                  Excellent
                  Tammy from Australia
                  Family with young children
                  Studio Executive
                  Stayed 2 nights in September 2017

                  Very good price for a very good location”

                  The fittings in the room are a bit worn and weathered and the layout of the room was a bit in efficient, but all in all a very good value large room/apartment in the center of TST, the TV is really a BIT too OLD though...

                  Reviewed September 11, 2017

                  Thank you for taking the time to share your stay experience following your recent visit to Citadines Ashley Hong Kong. We are delighted to learn that you enjoyed your stay with us. On the other hand, we do sincerely apologize for old facilities. We will definitely look into this when we next plan for refurbishment. Once again, thank you for your valued patronage from all of us at Citadines Ashley Hong Kong and we look forward to welcoming you again in the near future.

                  Responded October 22, 2017
                  Citadines Ashley Hong Kong
                  10.0
                  Exceptional
                  AJENG from Indonesia
                  Family with young children
                  Studio Premier
                  Stayed 1 night in March 2017

                  Location near mtr and shops”

                  Location is so good, the hotel is near the mtr dan many shopping center. Just downstair is the turkish restaurant and the kebab is so yummy. Hotel is equipped with kitchen utensils which is a plus thing for me so i can cook for my family. Even though its located in crowded area, its not so noisy and i barely hear anything from outside since our room is on the 18th floor. So tips from is to get room in higher level.

                  Reviewed March 18, 2017

                  We were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.

                  Responded April 11, 2017
                  Citadines Ashley Hong Kong
                  9.2
                  Exceptional
                  David from United States
                  Business traveler
                  Studio
                  Stayed 1 night in January 2017

                  Good location, good price, and a kitchen as a bonus!”

                  Well located in the heart of TST, this serviced apartment had reasonable internet, was clean, and was priced right. A small kitchen with all the pots, pans, dishes and utensils you'd need but no way to wash clothes and no gym on site. Recommended

                  Reviewed January 16, 2017

                  Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad to hear compliments of our staff members at Citadines Ashley Hong Kong. Your kind words will be shared with our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

                  Responded April 11, 2017
                  Citadines Ashley Hong Kong
                  8.0
                  Excellent
                  Iswandi from Indonesia
                  Couple
                  Studio
                  Stayed 3 nights in April 2016

                  Pleasant no hassle stay”

                  Location is best, it's in the middle of TST. You can't get wrong with its location. This is however a small apartment hotel. Room is narrow and on the small size.Room is a bit on the old side.Room is clean and amenity is modern but limited. Bed is clean and comfortable, but nothing special. Very minimum staffs. Location and budget travel is the reason you want to stay here, not recommended for family with children, or if you're looking for more comfortable option.

                  Reviewed September 29, 2016

                  Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager

                  Responded May 11, 2017
                  Citadines Ashley Hong Kong
                  10.0
                  Exceptional
                  Wei from Singapore
                  Business traveler
                  Studio
                  Stayed 2 nights in May 2016

                  Great location, well equipped kitchenette ”

                  Walking distance to Tsim Sha Tsui and east Tsim Sha Tsui station, harbour city and Nathan road. All kinds of restaurants nearby, the kebab below citadines is a must try. Well equipped, good for basic cooking, free minibar items and definitely value for money.

                  Reviewed May 31, 2016

                  Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager

                  Responded May 11, 2017
                  Citadines Ashley Hong Kong
                  8.0
                  Excellent
                  Carlo from Philippines
                  Couple
                  Studio
                  Stayed 1 night in March 2016

                  Location and Staff Service”

                  The hotel is located strategically which makes going around really easy. The staff are very accommodating. However, the room is quite small and its probably not worth it for the said price tag. If the said room could be cheaper, Id definitely rate this one higher.

                  Reviewed March 14, 2016

                  Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager

                  Responded May 11, 2017
                  Citadines Ashley Hong Kong
                  8.3
                  Excellent
                  Samuel from Singapore
                  Group
                  Studio Executive
                  Stayed 3 nights in August 2015

                  Great location, comfortable stay”

                  Location, Convenience and Comfort

                  I stayed in Citadines with my family and it was most definitely a comfortable stay. The room is larger than most HK hotels (considering the fact hotels in HK have been known to have small square footage). Room service was prompt and the staff were very friendly and helpful. Most importantly, this hotel has a great location, just two streets away from the famed Harbour City, a short 3 mins to Tsim Sha Tsui MTR, and it's right in the heart of shopping district. If you're feeling hungry in the night, there are convenience stores and food joints nearby. Definitely coming back again when I'm in HK.

                  Reviewed August 26, 2015
                  8.7
                  Excellent
                  Edward from Philippines
                  Couple
                  Studio Executive
                  Stayed 3 nights in August 2015

                  Hk 2015”

                  Location, room size,,staff

                  Our stay at citadines was enjoyable. The place was easy to find. At the heart of tst area. Our room was generally ok.. The size, the bed, the aircon. My only dislike was the size of the bathroom. The shower curtain was so short it looked like a mini skirt..over-all, i would recommend the hotel..

                  Reviewed August 09, 2015
                  8.0
                  Excellent
                  Alan from Singapore
                  Solo traveler
                  Studio
                  Stayed 2 nights in May 2015

                  Good Location”

                  Value for Money, Good Location, Comfortable Room Size

                  The stay at Hong Kong was comfortable. The hotel room is very clean, and the location is very good. It is closed to the places of interest and it is near to the MTR (around 5-7 mins walk from hotel to entrance of MTR). There are several eateries around. As it is central location, it may get abit noisy.

                  Reviewed May 29, 2015
                  12345
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                  Citadines Ashley Hong Kong
                  |Very good 7.6
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                  Experiences on Agoda. Because your room is just the beginning.

                  • Excellent location
                  • Hong Kong Museum of History
                  • Tsim Sha Tsui MTR Station is within 0.19 km