CITADINES BAY CITY MANILA
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CITADINES BAY CITY MANILA

Coral Way, Manila Bay, Manila, Philippines, 1300
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Studio Deluxe Twin - Bed CITADINES BAY CITY MANILA
Studio Deluxe Twin - Bed
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     CITADINES BAY CITY MANILA

    CITADINES BAY CITY MANILA Reviews

    9.2
    Exceptional
    /10
    (122 reviews)See what guests said
    10.0
    Exceptional

    "Friendly and courteous staff."

    Ross

    -

    January 11, 2019

    9.5
    Exceptional cleanliness
    Recommended by 98% of guests

    Things you’ll love about CITADINES BAY CITY MANILA

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Exceptional
    Location
    9.2
    See map
    Exceptional location
    Popular
    Nearby
  • Manila Bay4.44 km
  • Rizal Park5.64 km
  • National Museum6.06 km
  • San Agustin Museum6.4 km
  • San Agustin Church6.41 km
  • Manila Cathedral6.72 km
  • Intramuros District6.78 km
  • Fort Santiago7.16 km
  • Quiapo Church7.36 km
  • Quezon Memorial Circle14.74 km
  • This property is in high demand!

    Last booked 1 hour ago

    Value for money9.0
    Location rating9.2
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport3.7 km

    Rooms available at CITADINES BAY CITY MANILA

    Studio Deluxe Room
    Studio Deluxe Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 49 m²/527 ft²
    • Bathtub
    Enter dates to see prices
    1 Bedroom Premier Suite
    1 Bedroom Premier Suite
    ...
    • Room size: 49 m²/527 ft²
    • City view
    Enter dates to see prices
    Studio Premier
    Studio Premier
    ...
    • Room size: 32 m²/344 ft²
    • Private pool
    • 1 double bed
    Enter dates to see prices
    Studio Deluxe Twin
    Studio Deluxe Twin
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices

    What people love about CITADINES BAY CITY MANILA

    • 8.4
      Excellent

      "We had a great time staying here."

      Marc V.

      |

      December 27, 2018

    • 9.6
      Exceptional

      "The hotel had a great taste in choosing the brand for the toiletries, and the breakfast buffet was yummy according to my grandparents."

      Alyssa

      |

      December 31, 2018

    • 10.0
      Exceptional

      "Nice gym and pool."

      Ross

      |

      January 11, 2019

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    More about CITADINES BAY CITY MANILA

    More about CITADINES BAY CITY MANILA

    7.6
    Very good

    "Nice location, close to Waltermart and several restaurants."

    MOHASHIEN

    |

    January 12, 2019

    An overview

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    What they offer

    9.6
    Exceptional

    "The guest services and housekeeping people were all helpful..."

    Alyssa

    |

    December 31, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of CITADINES BAY CITY MANILA from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (122)Booking.com Reviews (353)
    9.2
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.0
    Location9.2
    Service9.5
    Value for money9.0
    All languages
    All guests (122)
    All room types
    Showing 50 verified guest comments
    123
    8.4
    Excellent
    John from United States
    Business traveler
    Studio Deluxe Room
    Stayed 4 nights in May 2019

    Excellent”

    WiFi horrible every night - EVERY NIGH

    Reviewed May 18, 2019

    Dear John, We appreciate the time taken to share your stay experience with us because it has allowed us to evaluate our processes and identify lapses in our services for correction in order to better serve our valued guests such as yourself. Thank you for your constructive feedback and support and we hope to welcome you back on your future visits so that we can impart a better resident experience. Yours Sincerely, Lyra/ Guest Service Manager

    Responded May 24, 2019
    CITADINES BAY CITY MANILA
    8.8
    Excellent
    Nina from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in March 2019

    Two Thumbs Up”

    Very clean Smooth check in Very helpful staff Left something from last stay, but they were able to retrieve even it’s been a month Great food Great ambiance I love every detail in this hotel Very modern too Highly recommended

    Reviewed March 16, 2019

    Dear Nina, Thank you for sharing your amazing experience of your stay with us. It is great to hear that you have enjoyed your stay, from the smooth check-in to the modern aesthetic of the hotel. We are heartened to know that the team had provided a great hospitality experience during your time with us in the hotel. Thank you once again for this wonderful review and we certainly look forward to having you with us again soon. Yours Sincerely, Lyra/Guest Service Manager

    Responded March 18, 2019
    CITADINES BAY CITY MANILA
    10.0
    Exceptional
    Monica from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in February 2019

    Perfect Staycation”

    Great location, right next to a mall and walking distance from the Mall of Asia complex. Facilities were clean and new, room was comfortable and bright, breakfast buffet was simple yet delicious (if you have special food request, simply ask the very accommodating staff), all staff were friendly, smiling, helpful and courteous; each floor had a guard so very safe. Would highly recommend this place and would love to stay there again!

    Reviewed March 14, 2019

    Dear Monica, Thank you for staying with us at Citadines Bay City Manila. We are delighted to hear that your experience was amazing, from the great location of the hotel to the facilities as well as our staff that rendered above and beyond service standards. I am glad that we have afforded you with the most impeccable experience and we look forward to welcoming you back. Yours Sincerely, Lyra/Guest Service Manager

    Responded March 18, 2019
    CITADINES BAY CITY MANILA
    8.4
    Excellent
    Ryan from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in March 2019

    Clean and affordable”

    Modern style, with clean room and friendly staff. Bidet in the comfort rooms is a plus factor. The only downside is their airconditioning unit in rooms are not centralized and their pillows were not neck-friendly (they’re bulky and not comfortable to the head and neck).

    Reviewed March 11, 2019

    Dear Ryan Thank you for sharing your recent experience with us. Your feedback is essential in helping us improve our services and please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/Guest Service Manager

    Responded March 13, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Rea from Philippines
    Family with young children
    Studio Premier
    Stayed 2 nights in February 2019

    Excellent Service Apartments - very clean & friendly service”

    Stayed here for 2 consecutive weekends. First time was to celebrate a birthday with my Partner and son. Impressed with the room and service. The location is excellent. Near malls, coffee shop, restaurants and convenient/grocery store. The area feels safe, you can walk around even at night. On our 2nd stay, I encountered a minor issue with the spa service but management was very apologetic even sent a gift and allowed us to do late check out. You'll really feel that they value their guest very much. All staff we encountered were very good to us especially the security personnels and the staff at the bfast area. All in all we had an excellent staycation and we'll definitely be back soon.

    Reviewed March 04, 2019

    Dear Rea, Thank you for the glowing review of your recent stay. It is great to hear that you have enjoyed your stay, from our excellent location to the high standard of hospitality delivered by the service team. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/Guest Service Manager

    Responded March 06, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Rea from Philippines
    Family with young children
    Studio Deluxe Room
    Stayed 2 nights in March 2019

    Great Service Apartments - very clean & excellent service”

    Stayed here for 2 consecutive weekends. First time was to celebrate a birthday with my Partner and son. Impressed with the room and service. The location is excellent. Near malls, coffee shop, restaurants and convenient/grocery store. The area feels safe, you can walk around even at night. On our 2nd stay, I encountered a minor issue with the spa service but management was very apologetic even sent a gift and allowed us to do late check out. You'll really feel that they value their guest very much. All staff we encountered were very good to us especially the security personnels and the staff at the bfast area. All in all we had an excellent staycation and we'll definitely be back soon.

    Reviewed March 04, 2019

    Dear Rea, Thank you for the glowing review of your recent stay. It is great to hear that you have enjoyed your stay, from our excellent location to the high standard of hospitality delivered by the service team. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/Guest Service Manager

    Responded March 06, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Donabella from Philippines
    Family with young children
    Studio Deluxe Room
    Stayed 1 night in February 2019

    Nice stay.”

    The location is good, being near Mall of Asia and.many new restaurants. The breakfast buffet is not very extensive. The staff is friendly, acommodating & unobstrusive. The facilities are new & clean. The room cost is not budget-friendly but not really expensive. This hotel is good for simple, no,-,frills stay. Not amazing or wow but it gets the job done of accommodating guests comfortably.

    Reviewed February 25, 2019

    Dear Donabella, Mabuhay from Citadines Bay City Manila! Thank you for choosing to stay at your "Lifestyle By The Bay"! Your feedback is invaluable and drives us to create an even more memorable experience for you, your family and all our guests. We look forward to welcoming you soon, Ms. Donabella! Kind regards, Lyra Raneses\Guest Service Manager

    Responded March 01, 2019
    CITADINES BAY CITY MANILA
    10.0
    Exceptional
    Eric from United Kingdom
    Couple
    Studio Deluxe Room
    Stayed 5 nights in April 2019

    Very nice hotel”

    friendly and helpful staff, very nice and clean rooms, good breakfast

    Reviewed May 11, 2019

    Dear Eric, Thank you for the perfect score rating! Please do reach out should your travel plans bring you back to our property, we look forward to be of service. Yours Sincerely, Lyra/ Guest Service Manager

    Responded May 24, 2019
    CITADINES BAY CITY MANILA
    8.4
    Excellent
    Darren from Australia
    Couple
    One-Bedroom Apartment
    Stayed 10 nights in February 2019

    Excellent”

    The staff and the level of service are what really stood out for me here. Always greeting with a warm smile, always looking to assist. The facilities were very good, the breakfast offered enough variety. It's well situated near Manila bay and the mall of Asia.

    Reviewed February 20, 2019

    Dear Darren, Thank you for staying with us and for taking the time to write this review. It's a pleasure to know that you had a great time with us. We are also glad you enjoyed the service rendered by the staff along with the facilities of the Hotel. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/Guest Service Manager

    Responded February 20, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Nina from Philippines
    Family with young children
    One-Bedroom Apartment
    Stayed 1 night in February 2019

    My New Favorite Hotel in Manila”

    Good New modern room Bidet in restroom is a plus Modern furnitures Great breakfast area Great breakfast menu Helpful staff Security around Near convenience stores Accessible Cozy hotel Needs improvement Key card system not working properly

    Reviewed February 18, 2019

    Dear Nina, Thank you for staying with us and for taking the time to write this review. We're glad you find our breakfast and breakfast menu great. Your kind compliments are also very much appreciated and we have since shared them with our team. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/Guest Service Manager

    Responded February 19, 2019
    CITADINES BAY CITY MANILA
    9.2
    Exceptional
    Maricris from Philippines
    Family with young children
    Studio Deluxe Room
    Stayed 1 night in January 2019

    Surprisingly Nice New Hotel in the Bay Area”

    My family watched a show in the Mall of Asia Arena and we were looking for a nice nearby place to stay for the night. Citadines Bay Area, a newly opened hotel, was a refreshingly nice place. Very friendly staff who tried to accommodate our request and secure rooms with security guards assigned on every floor. It is a 5-8 minute walking distance from the Mall of Asia Arena with ample parking and a lot of restaurants and shops nearby. We would definitely be back!

    Reviewed January 21, 2019

    Dear Maricris, Thank you for your wonderful review. Our property is located at the heart of the bustling Entertainment City and we are glad that our location has been more favorable on your recent stay. I look forward to sharing your positive comments with the team as we take pride in providing moments of delight. Once again thank you so much. Please do reach out should your travel plans brings you back to our property. Yours Sincerely, Lyra/ Guest Service Manager

    Responded January 21, 2019
    CITADINES BAY CITY MANILA
    9.2
    Exceptional
    Jhannen from Philippines
    Family with young children
    1 Bedroom Premier Suite
    Stayed 1 night in December 2018

    Excellent stay however...”

    Had a great stay last xmas eve. Everythng was perfect until the time we checked out. My husband was waiting outside and found him at the very corner of the hotel entrance. As i approached him, one of the security told me that the "GRAB DRIVER" accidentally drove over the gater. It was quite damaged. For me, it was not really a problem if we pay for that. But to accused my husband as a grab driver was not ACCEPTABLE! Better to ask your guests first!

    Reviewed January 11, 2019

    Dear Jhannen, We appreciate your constructive feedback and support and we sincerely apologize for any inconvenience caused. Please be assured that this is certainly not the standards we uphold. This has been addressed with the team for immediate action as we are committed to ensure that all guests leave with memorable experiences. We look forward to welcoming you back again at your home, Citadines Bay City Manila. Regards, Lyra Rañeses/ Guest Service Manager

    Responded January 13, 2019
    CITADINES BAY CITY MANILA
    10.0
    Exceptional
    DOYLE from Philippines
    Family with young children
    1 Bedroom Premier Suite
    Stayed 1 night in December 2018

    Cozy Hotel in Manila!”

    Celebrated our Family's Year-End party here. We got 2 rooms which was accessible to each other. We got the 1 Bedroom Suite and everything we needed was there. We got to cook and it was such a cozy hotel that it makes you feel like you're at home. Also, the staff were very friendly and accommodating. Will surely come back to this hotel.

    Reviewed January 03, 2019

    Dear Doyle, Thank you for the perfect score review. We are truly grateful for your kind words, which will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence. We look forward to welcoming you back again at your home, Citadines Bay City Manila. Regards, Lyra Rañeses/ Guest Service Manager

    Responded January 13, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Reinhold from Germany
    Couple
    Studio Deluxe Room
    Stayed 4 nights in February 2019

    New Hotel Apartment at Manila Bay”

    Citadines Bay City is a new Hotel Apartment in Manila, which opened end of November 2018. It is located about 750 m from the Mall of Asia and close to Manila Bay, as you can see in my video "Citadines Bay City Manila (4K)" on my YouTube-Channel "Reinhold Sonntag". The 212-apartment property offers 3 types of units, ranging from Studio Deluxe, Studio Premier to One-Bedroom Premier. It is only 4.5 kilometres away from the Ninoy Aquino International Airport and close to the heritage sites of Intramuros, Fort Santiago, Rizal Park and the amusement complex of Manila Ocean Park. We spent 4 nights end of February 2019 in a 33 m2 Studio Deluxe Room and enjoyed it. The food at breakfast was very good and the staff very friendly. The only problem during our stay was the construction work at the ballroom in floor 5. So you could hear some noise in floor 6. We changed our room to floor 10 and everything was fine. I think the work should be finished soon.

    Reviewed April 12, 2019

    Dear Reinhold, Thank you for giving us the opportunity to host your visit and for taking the time to share your experience with us. We appreciate the time taken to share your stay experience. It is great to hear that you have enjoyed your stay, from the location of the hotel to the high standard of hospitality delivered by the service team. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/ Guest Service Manager

    Responded April 17, 2019
    CITADINES BAY CITY MANILA
    9.2
    Exceptional
    Marian from Philippines
    Group
    One-Bedroom Apartment
    Stayed 1 night in February 2019

    Almost Perfect!”

    We actually booked here so we (me and my friends) can have a place to chitchat while they look after their kids. The hotel is nice and quiet not much people. We love the pool its just its super cold. I think what I don’t like was the room was not properly prepared. Theres a welcome note their for a guess named Kayzell and some crumpled paper near the TV. After 12md my friends left. Me and my bf slept and had breakfast the next morning. The buffet was ok not much option. They will charge you if you want to order a french toast which is weird. Other than that its perfect.

    Reviewed February 28, 2019

    Dear Marian, Mabuhay from Citadines Bay City Manila! Thank you for giving us the opportunity to host your visit. Your feedback is invaluable to us because it allow us to continually monitor and improve our service standards. Ms. Marian, we are sorry if we had failed to meet your expectations during your recent stay with us. We hope to welcome you back on your future visits so that we can impart a better resident experience. Kind regards, Lyra Raneses\Guest Service Manager

    Responded March 01, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Frances from Philippines
    Couple
    Studio Deluxe Room
    Stayed 7 nights in February 2019

    Safe and good location, impeccable service from the friendliest staff”

    They really give an extra extra effort to ensure you have a comfortable stay. The staff are always read with a greeting and a smile. Plus, they always ask if everything is ok. Breakfast buffet is impressive! Stayed for 7 days, and each day was a different spread. Security is also very good. Location is great since it's right next to a medium-sized mall with grocery and department store. Lots of food options within your reach. Mall of Asia and MOA Arena are just a few blocks away.

    Reviewed February 26, 2019

    Dear Frances, Mabuhay from Citadines Bay City Manila! Thank you for your gracious comment! Your review proves that we are definitely your "Lifestyle At The Bay" you can definitely come home to again. Looking forward to your visit soon. Kind regards, Lyra Raneses\Guest Service Manager

    Responded March 01, 2019
    CITADINES BAY CITY MANILA
    10.0
    Exceptional
    Ma.Crizelda from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in February 2019

    Had a superb stay last February 15th '19”

    Would like to commend Ms. Lyra, Front Office Manager (FOM) of Citadines for the warm welcome upon our check-in and for taking care of us during our stay. Also, other employees stationed at the Front Desk / Elevators are very helpful and are always smiling. Keep it up!

    Reviewed February 20, 2019

    Dear Ma. Crizelda, Thank you for the perfect score rating! I personally thank you for taking the time to write a review. Your feedback is invaluable to us because it allows us to continually monitor and improve our service standards. Please do reach out should your travel plans bring you back to our property, we look forward to be of service. Yours Sincerely, Lyra/ Guest Service Manager

    Responded February 24, 2019
    CITADINES BAY CITY MANILA
    7.6
    Very good
    MOHASHIEN from Philippines
    Family with young children
    1 Bedroom Premier Suite
    Stayed 1 night in December 2018

    Very good”

    A 1-month old apartment hotel. Nice location, close to Waltermart and several restaurants. We could see a part of the Manila Bay from our 10th floor accomodation. Had a problem with our room aircon but we were immediately transferred to another room in the same floor. Efficient staff. Nice hotel resto ambiance. Breakfast was basic but as a foodie, one can see the effort of the executive chef and his sous chefs on how the food was prepared and cooked. Will consider coming back.

    Reviewed January 12, 2019

    Dear Mohashien, Thank you for giving us the opportunity to host your visit and we are delighted that you enjoyed your stay with us. We appreciate your constructive feedback and support. Please be assured that we will continue to work on our product and services to exceed guest expectations. Once again, thank you for your valued patronage. We look forward to welcoming you back again at your home, Citadines Bay City Manila. Regards, Lyra Rañeses/ Guest Service Manager

    Responded January 13, 2019
    CITADINES BAY CITY MANILA
    9.6
    Exceptional
    Alyssa from Philippines
    Family with teens
    Studio Deluxe Room
    Stayed 2 nights in December 2018

    Happy Christmas Staycation”

    Everything in this place is perfect, except the view of the barren land. I was just expecting that somehow I could still view the bay area but it's just not possible. Nevertheless, it was just 100-grab ride away from Mall of Asia, and few steps away from WalterMart. The guest services and housekeeping people were all helpful and accommodating. WiFi was kinda slow but all the rest of the amenities and facilities were fantastic. The hotel had a great taste in choosing the brand for the toiletries, and the breakfast buffet was yummy according to my grandparents.

    Reviewed December 31, 2018

    Dear Alyssa, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service and offerings. We appreciate your constructive feedback and support. Rest assured that this has been addressed with utmost priority. Once again, thank you for your valued patronage. We look forward to welcoming you back again at your home, Citadines Bay City Manila. Regards, Lyra Rañeses/ Guest Service Manager

    Responded January 13, 2019
    CITADINES BAY CITY MANILA
    10.0
    Exceptional
    Verliza from Philippines
    Group
    One-Bedroom Apartment
    Stayed 2 nights in April 2019

    Exceptional”

    Excellent location and facilities! All employees are very friendly. Loved everything about Citadines Manila Bay and will definitely go back :)

    Reviewed April 22, 2019

    Dear Verliza, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay. Your kind compliments are also very much appreciated and we have shared them with our team. We look forward to welcoming you again at home, Citadines Bay City Manila. Yours Sincerely, Lyra/ Guest Service Manager

    Responded April 25, 2019
    CITADINES BAY CITY MANILA
    123
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    • Exceptional location
    • Manila Bay
    • Baclaran LRT Station is within 1.13 km