"The 1-room apartment was excellent in terms of a spectacular sea-view (we had the 19th floor)."
Michael - January 12, 2020
Location rating score
Located in heart of Nha Trang
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Distance to city center||1 km|
|Nearest airport||Cam Ranh International Airport (CXR)|
|Distance to airport||25.1 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Citadines Bayfront Nha Trang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 470000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Citadines Bayfront Nha Trang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citadines Bayfront Nha Trang has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.
Citadines Bayfront Nha Trang does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The hotel overall is fantastic and great location."
June 17, 2018
"Location is good to walk anywhere nearby for food."
October 31, 2019
"Good location, room with sea view is fantastic."
March 12, 2020
Built in 2017, Citadines Bayfront Nha Trang is a distinct addition to Nha Trang and a smart choice for travelers. Situated only 1 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the property offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, kitchen.
Guests can choose from 310 rooms, all of which exude an atmosphere of total peace and harmony. The property offers fantastic facilities, including yoga room, private beach, fitness center, outdoor pool, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Citadines Bayfront Nha Trang hits the spot in many ways.
"The team are all very welcoming and friendly."
October 31, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Citadines Bayfront Nha Trang
Show reviews that mention
very good hotel ”
Very good location just in front of the beach food shop is everywhere nearby hotel facility is good wherby gym was well equip there is a play room for young ones too . Swiming pool was clean and nice . Room is nice and well equip .if given a sea view , the view is superb esp when nearing sun set . If i am going to nha trang again this will be my choice .staff was also quite well verse in english. Thank you citadines nha trang
We are very thankful for your excellent review and your kind words will be shared with all our colleagues. Thank you for staying with us.
Nice new beachfront hotel in top location with poor breakfast ”
Live in saigon and travel often over to Nha trang to relax, found this nice new beachfront hotel, have booked a executive suit room, very nice big room with amazing beach front views from the balcony , hotel is at the top location in Nha trang, people working at the reception must be trained in service culture and how to talk with guests more charming, to bring them in a good mood, and the breakfast are very poor, and that's not about the breakfast location, the location is great, it's in the new Qui club on the ground floor of the hotel, nice design, cool music and spectacular views outside to the sea & beach, but the breakfast themselves are very poor, old coffee even not hot, no orange juice, no Jogurt, no cheese or cold cuts, two days no butter..... but if they want, I think they can easily change, so hope at our next stay would be better
Dear sir Thank you for taking time to provide feedback for our improvement. Although we are newly opened, we have received many positive reviews about our product. We are taking immediate steps to improve our breakfast quality and variety of food. Once again, thank you for staying with us.
Nice and clean room with beautiful ocean view from the balcony”
Nice and clean room with beautiful ocean view from the balcony. Staffs are good and friendly. No issue and quick checking into the hotel, however checking out took a while. If I visit Nha Trang again, I will definitely come back to Citadines.
Dear Wei, Thank you very much for your encouraging review. It is our pleasure to have you stay with us. We look forward to welcoming you back very soon. With best regards Alex
Near Perfect Stay!”
I would gladly stay here again! The hotel room design was fantastic, and more importantly very comfortable indeed! And right in front of the beach! Few minor thoughts/tweaks mgmt can do to improve overall: 1) Housekeeping start at later time, not 1030am, 1st day was woken up by door knock (forgot to place out do-not-disturb sign), and second happen again (did place the do-not-disturb sign on door handle outside), so that was a bit annoying. 2) Staff outside the hotel can perhaps proactively help guests to cross busy road to beach. We are new in Nha Trang so crossing the road can be quite scary. Don't think the hotel would want any guests to be involved in traffic accidents? 3) Lastly, accidentally broke a tall glass in hotel room. Accidents happen. Glass was bit flimsy. So got charged 100,000 VND at checkout. I can pay, but leaves a less than pleasant feeling. 1st time got charged for breaking glass. So, guests take note. Overall, very good!
Thank you for providing us your feedback on your recent stay. It provides us with the opportunity to upgrade our service levels. We will definitely look into the charge of the broken item and the housekeeping cleaning procedure. Thank you again for writing to us.
Location was impeccable. We arrived in the morning and reception was kind enough to offer early check-in. Room was clean and tidy and bed was comfy. We could see the whole Nha Trang bay from the balcony. The sunset and sunrise views were amazing. There were several tourist-oriented restaurants nearby and we had some good Vietnamese dishes at one of them. There was also a nice ice-cream shop opposite to the hotel. Pity that in the afternoon the building blocked the sun from the pool. But it didn't matter at all coz we just spent there for one night before we got to a resort where I got the suntan I wanted. Weather was just so fine in early April. Clear blue sky...
We are delighted to receive your kind review of our hotel facilities, service levels and prime location. I will convey your thanks to my colleagues who are always happy to be of service to our guests. Thank you for selecting to stay with us.
Very clean, nice, centrally located hotel with a fun pool. Hard to beat the location. Breakfast was good. The 27th floor lounge has great views of the city, beach, and nearby islands. Great spot to watch the crazy Nha Trang traffic. Good ground level bar too. Staff was very nice and helpful although it was sometimes difficult to communicate in English. I would stay there again if back in Nha Trang.
Dear Tyler, it is a pleasure to receive your positive comments. We are delighted that you had a great experience with us. I will be sure to pass your kind comments on to the team. I hope this will continue to encourage their efforts to provide exceptional service to all our guests. Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future. With best regards
One of the best hotels in Nha trang city”
the staff at the reception kindly helped us with late check in. We reserved for the ocean view room and it was very satisfying, especially the bathroom was very clean and everything was well organized. bathroom condition is the most important thing that I consider the most when I choose the hotel and I would say this hotel got the best bathroom. FYI, the hair dryer in the room wasnt strong enough. 3 day stay at the Citadenes completed our journey to Nha trang city! thank you :)
Thank you for sending us your wonderful review. We will share this with all our colleagues who will work harder to make all guests happy during their stay with us. Thank you.
We had a great time at Citadines and I would highly recommend it to anyone travelling to Nha Trang - great location, great room and great staff! Wonderful experience.
We truly appreciate your feedback and will convey your kind review to all in our team. Thank you and we are glad you enjoyed your stay with us.
Loved this place!”
Loved the welcome gift. Keyring made of shells. Loved the swimming pool. Very clean and in good condition. Hotel room condition perfect. Location great. Nearby had a market running until late. First place to book if travelling to Nha Trang again!
Wow this is a wonderful review of our hotel and we are happy to hear of your happy stay experience. Thank you.
Very good staffs at the hotel. The front desk is very welcoming. ”
The team are all very welcoming and friendly. Roxy and Bean and the rest are so responsive and helpful. Housekeeping were also wonderful. The hotel and its sea view is the best. Location is good to walk anywhere nearby for food. I will sure stay there again if im back at Nha trang.
Your kind feedback for our guest service colleagues will be conveyed to them. We will continue in our efforts to serve our guests with the right attitudes and spirit and ensure all guests stays are satisfactory. Thank you for staying with us.
Best view with nice location to all the eateries and shops.”
Staffs are super nice, Roxy the Front office and Bean.. sorry can’t remember all were super friendly and helpful. I would go back there anytime if I'm at Nha Trang. The best view for the rooms. I am very happy staying there even it was a short 2 nights stay.
I am extremely happy to hear that you enjoyed your stay with us. Your kind mention of the Guest Service team members will surely be conveyed to them. Yes we agree that the view from the sea facing rooms are probably the best in Nha Trang. Thank you for staying with us.
A pleasant Hotel to stay ”
Perfect location in Nha Trang. The hotel got an outstanding management and the facilities where all satisfying our expectations. Highly reccomend. Only min point is that the breakfast was not varied and the quality might improve.
We are truly happy to receive your kind feedback and will convey your compliments to our team. We have reminded the restaurant to use alternative menus for each week. Thank you for sending us your review and sincerely hope to be of service to you again.
I highly tecommend the Citadines Hotel! Location / room and pool aerea were super!!!!!! Also great happy hour coctails at their bar!!!!! My friend and I had a great time there despite been a bit disapointed at city itself! Not much to do in Nha tram so definitly recomend. Staying in a Good hotel if you are going there!
Dear Sissi, Good afternoon from Citadines Bayfront Nha Trang. Thank you very much for your encouraging review. We are very glad that you had a good time at our hotel. We hope to welcome you back soon.
Good service and nice place to stay, Everything was great, have private beach area. Will sure recommend to my friends and i must visit this hotel too for my next trip to Nha Trang.
Wow! we are very pleased to see your kind feedback and even happier that you will recommend friends to stay with us in future. We will continue to train our team and motivate them to do even better. Thank you for staying with us.
The best you can get”
To sum it all; A 4 star hotel with 3 star price. Citadines is located in the heart of Tran Pu Street/Long Beach..... it's almost walking distance to everywhere and there are trishaws everywhere to take you to all the others attraction. However, it does gets a bit noisy at night in this party town... Overall a very good experience. Would definitely recommend it to others.
Dear Sue, Thank you for your kind comments regarding your stay at Citadines Bayfront Nha Trang. I am delighted to hear such positive feedback regarding the hotel as “The best you can get”. We look forward to welcoming you back to Citadines on your next visit to Nha Trang city.
Great location and spacious clean rooms”
We booked Citadines last minute because we had a horrible experience from the hotel next door. Citadines is clean, spacious, and well-maintained. I felt safe as a female traveler staying in the Citadines. The location was excellent and the balcony had amazing view of the entire beach coastline. It was a wonderful experience!
Thank you for providing this great feedback to us. We are always happy to have the opportunity to serve our guests to the best of our ability and make guests feel "home away from home feeling". Its evident that although there are many hotels in Nha Trang, only a handful can truly have the product and services to match the international guests' expectations. Thank you for selecting to stay with us.
Good location, services and room”
I stayed here for 2 nights. The room is very good. Hotel locates in centre of Nha Trang. Staff is helpful and friendly.
Dear Huu, Thank you for your kind review. We are delighted to know that our services has met your expectations. We look forward to welcoming you back in the near future.
Great hotel, Superb view”
Greeted by friendly staff, room is clean and nice. The view facing Nha Trang beach was the cherry of the cake. Absolutly gorgeous.
We are excited to hear of your good stay experience with Citadines Bayfront Nha Trang and we look forward to seeing you back with us again. Thank you.
Perfect stay ”
Everything is so perfect here. Location is good as it located in the busy town, and they have private beach too. The view is so nice and we able to catch sunrise at the balcony & also awesome night view of the Vinpearl island. Staff is friendly and the hotel is very clean. I will definitely go back to Citadines for my next visit!
It is wonderful to receive your great review on our location, room views and service levels. We will convey your thanks to all our colleagues who are regularly trained to attend to all our guests' needs. Thank you and we hope to see you back with us again.
The 1-room apartment was excellent in terms of a spectacular sea-view (we had the 19th floor). The room was very clean and all amenities were available. Room service was prompt. Gym facilities were excellent. The only draw back which I hope Citadines Management will look into is that the staff have difficulties understanding English and communication with them was really a challenge.
We are continuing our English communications classes for our team in order for them to provide a higher standard of service. Thank you for your good comments on our facilities and prompt service. We hope to have another opportunity to serve you.