8.4

Excellent
1.8% this month
/10
(5,976 reviews)See what guests said
Highly rated by guests – 84% would recommend
Housekeeping142
Shops63
Breakfast44
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Shinjuku Golden Gai

60 m

Golden Gai

60 m

La Jetée

60 m

Akagi Shrine

80 m

Bon's

80 m

Popular landmarks
Shinjuku Gyoen National Garden

1.1 km

Tokyo Metropolitan Government Building observation room

1.2 km

Meiji Jingu

2.0 km

Shibuya Crossing

3.9 km

Tokyo Tower

5.5 km

Closest landmarks
Hige Girl

20 m

CHAMPION

60 m

Bar Plastic Model

60 m

Samurai Museum

150 m

Thermae Yu

160 m

Citadines Central Shinjuku Tokyo

"It's a good option to head to the Express Bus Terminal and close to almost everything and super spacious rooms!"

Cory - May 8, 2022
Studio Double Citadines Central Shinjuku Tokyo
 Citadines Central Shinjuku Tokyo
 Citadines Central Shinjuku Tokyo
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Citadines Central Shinjuku Tokyo

1-2-9 Kabuki-Cho Shinjuku-Ku, Shinjuku, Tokyo, Japan, 160-0021 - See map

Make your best journey to Tokyo with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

  • 370 meters to public transportation

  • Located in heart of Tokyo

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.2
Distance to city center0.5km
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport17.5 km

Rooms available at Citadines Central Shinjuku Tokyo

Excellent
Room comfort & quality

8.2

Studio Deluxe Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Studio Premier Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Executive Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Studio Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Executive Twin
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Studio Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
[No Smoking] Studio Premier Twin (VS) | [Standard
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
Enter dates to see prices
[No smoking] Studio double (VS) | [Standard plan]
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
[No Smoking] Studio Deluxe Double (VS) | [Standard
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
[No Smoking] Studio Executive Double (VS) | [Stand
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

Does Citadines Central Shinjuku Tokyo have a hot tub?

Citadines Central Shinjuku Tokyo does not have a hot tub.

What time is check-in and check-out at Citadines Central Shinjuku Tokyo?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Citadines Central Shinjuku Tokyo?

Wake up to a great buffet breakfast at Citadines Central Shinjuku Tokyo. Adults can enjoy breakfast offered with an additional charge of 1650 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Citadines Central Shinjuku Tokyo?

Citadines Central Shinjuku Tokyo features an on-site restaurant for your dining convenience.

What is the smoking policy at Citadines Central Shinjuku Tokyo?

Citadines Central Shinjuku Tokyo does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Citadines Central Shinjuku Tokyo?

The closest train, metro, or bus station to Citadines Central Shinjuku Tokyo is Seibu Shinjuku Train Station, 390 m away.

What restaurants are nearby Citadines Central Shinjuku Tokyo?

Restaurants including buffet & restaurant Stella, Taruichi and Udon Dining Sururi are popular in Citadines Central Shinjuku Tokyo’s neighborhood which is known as Shinjuku.

What popular shopping places are close to Citadines Central Shinjuku Tokyo?

Shopping options in Citadines Central Shinjuku Tokyo’s Shinjuku neighborhood include Shinjuku Isetan, Hanazono-Jinja Flea Market and Isetan Shinjuku.

What are popular attractions near Citadines Central Shinjuku Tokyo?

Guests at Citadines Central Shinjuku Tokyo can easily visit Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai located in the Shinjuku area.

What popular natural sightseeing spots are close to Citadines Central Shinjuku Tokyo?

Citadines Central Shinjuku Tokyo’s nearby natural sights include Mt. Hakoneyama and Ichigaya Fish Center located in the same Shinjuku area.

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Explore the neighborhood

What people love about Citadines Central Shinjuku Tokyo

  • 9.6

    Exceptional
    Spaciousness

    "It's a good option to head to the Express Bus Terminal and close to almost everything and super spacious rooms!"

    Cory

    |

    May 8, 2022

  • 10

    Exceptional
    Cleanliness

    "Room was very clean, and hotel is in good location for restaurants."

    Timothy

    |

    June 11, 2021

  • 8

    Very good
    Spaciousness

    "Compare to other hotel in shinjuku this one is quite spacious."

    ganesha

    |

    December 19, 2020

Overall rating:

8.4

Excellent
4,064 reviews
Cleanliness
8.7
Facilities
7.8
Location
8.6
Read all reviews >
What travelers say they love:
Very neat, tidy and well situated in the heart of Shinjuku.
Suzette from Australia
Couple
More about Citadines Central Shinjuku Tokyo

More about Citadines Central Shinjuku Tokyo

Citadines Central Shinjuku Tokyo

Get the most from an urban escape in Tokyo when you book a room at Citadines Central Shinjuku Tokyo. Located right in the city center, Citadines Central Shinjuku Tokyo saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Citadines Central Shinjuku Tokyo provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Front desk services including luggage storage can assist with your needs. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundromat provided on-site.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Citadines Central Shinjuku Tokyo. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Citadines Central Shinjuku Tokyo. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Citadines Central Shinjuku Tokyo has vending machines that provide round-the-clock refreshment, at low cost.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 5.4 km away.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

165 mentions

Housekeeping

153 mentions

Food & Dining

44 mentions

Internet

28 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Towels
Food and dining
Restaurants on site

Stella

  • Menu: A-la-carte
Location
1-2-9 Kabuki-Cho Shinjuku-Ku, Shinjuku, Tokyo, Japan, 160-0021
Excellent
Location

8.6

Airports

  • Haneda Airport (HND)
    17.5 km 33 min drive
  • Narita International Airport (NRT)
    62.8 km 1.1 hour drive

Public transportation

  • Seibu Shinjuku Train Station
    400 m
  • Shinjuku 3 Chome Subway Station
    460 m

Hospital or clinic

  • Ohkubo Hospital
    380 m

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    3.3 km

Convenience store

  • Lawson Higashishinjuku Meijidori
    640 m

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • Shinjuku Gyoen National Garden
    1.1 km
  • Tokyo Metropolitan Government Building observation room
    1.2 km
  • Meiji Jingu
    2.0 km
  • Shibuya Crossing
    3.9 km
  • Tokyo Tower
    5.5 km
  • Ginza
    6.3 km
  • Ueno Park
    6.7 km
  • Asakusa
    8.6 km
  • Sensoji Temple
    8.7 km
  • Tokyo Skytree
    9.8 km

Nearby landmarks

  • Hige Girl
    20 m
  • Shinjuku Golden Gai
    60 m
  • Golden Gai
    60 m
  • La Jetée
    60 m
  • CHAMPION
    60 m
  • Bar Plastic Model
    60 m
  • Akagi Shrine
    80 m
  • Bon's
    80 m
  • Hanazono-Jinja Flea Market
    100 m
  • Hanazono Shrine Tori no Ichi
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra beds are dependent on the room you choose. Please ask the property for more details.
  • Up to one child aged 6 years old or below can stay for free if using existing bedding.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night): Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999. Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0.5km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)1650 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 206
  • Room voltage100
  • Year property opened2008
Property announcements

Blue ray player is available for free.

Reviews of Citadines Central Shinjuku Tokyo from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities7.8
Location8.6
Room comfort and quality8.2
Service8.6
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (743)
8-9 Excellent (602)
7-8 Very Good (715)
6-7 Good (174)
<6 Below Expectation (149)
Time of the year
Mar - May (586)
Jun - Aug (458)
Sep - Nov (578)
Dec - Feb (761)
All guests (4,064)
All room types
All languages

Show reviews that mention 

Showing 2,383 verified guest comments
12345
10.0
Exceptional
Michael from Australia
Family with teens
Studio Twin
Stayed 6 nights in June 2018

Great hospitality and location!”

Shinjuku might be a red light district but don’t let that discourage you from staying there with your family. Japan is safe, clean and friendly and even the red light district maintains a civility lost in other places. The Citadines Central Shinjuku Tokyo hotel staff are lovely, welcoming and helpful and did their utmost to make our stay in Tokyo pleasant. The rooms, while small, are well laid out and the presence of the Lawsons conbini downstairs meant that snacks and drinks were always available. Access to Shinjuku Station was a short walk which opens up the whole of Tokyo in turn. The hotel is located close to modern cultural icons such as the Robot Restaurant and the izakaya collective in Golden Gai is literally right outside to the rear of the hotel. What struck me about the hotel, and Tokyo generally, was how quiet it was - the politeness of drivers means very few horns are honked and we heard sirens only rarely. Loved the hotel and will return when we can.

Reviewed July 23, 2018

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9.2
Exceptional
anna from Philippines
Couple
Studio Deluxe Double
Stayed 5 nights in June 2018

going the extra mile/our home away from home”

our 6d tokyo vacation was a very memorable one, we stayed at citadines central shinjuku from june 16-21 , my husband and i celebrated our anniversary last june 17 and it was also his birthday , nobody from the hotel knew that it was my hubby's birthday , but we were surprised when a hotel staff left a greeting card cookies and origami in our hotel room , our first time to received a very warm treatment from hotel management and staffs, want them to know that we were very pleased, Maybe this is their way of going the extra mile for their customers, We are planning to go back to tokyo this november, but this time with our kids, and we will definitely choose to stay at citadines central shinjuku tokyo again...our home away from home

Reviewed June 25, 2018

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9.3
Exceptional
Arthur from Indonesia
Solo traveler
Stayed 7 nights in February 2012

Excellent location especially for Tokyo Marathon”

Very centrally-located

very-centrally located, right in the centre of shinjuku (north-east of shinjuku station where all the actions are), free wifi internet, free breakfast, 24-hour convenience store located just at the doorstep......what else could you ask for. the room is very small, but clean and neat! the hygiene is top-class. for the price i paid, it's worth every single cent. i was in tokyo for tokyo marathon, and this hotel is within walking distance to the start line. i will definitely stay here again for the 2013 tokyo marathon! although you can reach shinjuku station by walking through the underground malls through many of the exits/entrances on yasukuni dori, it is advisable to walk on street level to avoid getting lost, especially if this is your first time. for first time traveller to tokyo, my advice is don't take the airport train to shinjuku station. shinjuku station is the biggest and busiest station in tokyo. you will get lost! take the airport bus instead which will drop you at the west side of shinjuku station. from here, you may take a cab to best western shinjuku which takes only around 5-10 mis, or walk if you don't have many things to bring. cab fare will cost less than yen.

Reviewed July 23, 2012

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10.0
Exceptional
Franceszka from Australia
Couple
Stayed 6 nights in August 2015

All round great hotel”

Staff performance, Room comfort and value for money

We thoroughly enjoyed our stay at the Citadines. We found the staff extremely helpful and they often went above and beyond to assist us with our requests. The room was a decent size with all the amenities one requires for there stay. The breakfast and lunch buffet served at the restaurant in the lobby floor was great value for money. The hotel is located in the middle of all action and as such is walking distance from numerous restaurants. We would stay at the Citadines Central Shinjuku Tokyo again.

Reviewed August 17, 2015

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10.0
Exceptional
Lisa from Australia
Couple
Studio Deluxe Double
Stayed 5 nights in December 2017

Great Stay, Perfect Location”

We stayed at Citadines Central Shinjuku for 5 days over Christmas. We had a great stay. Rooms are small, but we booked a deluxe double room which i think were a little bigger than the standard, and with some strategic placement of suitcases, the room size is completely manageable. The bathrooms are really well designed, so enough room for 2 people. The breakfast was really good. Big enough variety that we didn't get bored in our 5 day stay, and all of the food supplied was delicious. The hotel is in easy walking distance to the JR station, the beds are comfortable, and rooms are cleaned daily. Overall we had a terrific stay at this hotel and would recommend to anyone wanting to stay in Shinjuku.

Reviewed March 23, 2018

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9.0
Exceptional
Claude from Australia
Couple
Stayed 6 nights in April 2015

Great Stay, Perfect Location ”

Price, Location, Cleanliness

We had a wonderful stay at Citadines Shinjuku. It was very well priced and the location is impeccable. Close to Shinjuku station which will allow you to get to pretty much anywhere in Tokyo very easily. Its also close to some great places to shop, eat and drink. Directly behind the hotel is a group of street with lots of tiny owner/operated bars that are popular with the locals and a must visit! Also if you staying at this hotel, make sure you visit the Robot Restaurant that is about 5min walk away, its definitely an experience We found the breakfast a little below our expectations. Very little fresh fruit (canned fruit was all i could find ) and apart from the Asian breakfast dishes, the rest felt very processed. Other than this its clean and the service is VERY friendly. If you have luggage and are going to and from the hotel to Narita Airport, I suggest Using the Sky Limo service and then a Taxi to and from the hotel. Was very easy and only took about 70min all up.

Reviewed May 10, 2015

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9.2
Exceptional
ALLAN from Philippines
Family with teens
Studio Double
Stayed 4 nights in May 2018

Good Location And Good Value For Money!”

This is our second visit to Tokyo and also our second stay at Citadines Central Shinjuku Hotel. This hotel has become our default hotel in Tokyo mainly because of the location and it's good value for money. Service is good. Staffs were courteous and respectful and they speak good English. I will definitely book this hotel again in my next visit to Tokyo.

Reviewed June 04, 2018

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8.8
Excellent
Kathryn from Philippines
Family with young children
Studio Deluxe Double
Stayed 7 nights in December 2017

Excellent”

Walking distance to Shinjuku train station. Lots of convenience stores & places to eat by. Alao close to shopping places. Rooms are tiny but I guess this is the norm in Tokyo. Buffet breakfast menu does not change, but was good & my kids loved it. We stayed 8 nights. There is a Lawson at the ground floor that is open 24 hrs. It was quite tricky to find since there are two Citadines hotels in Shinjuku. This hotel is more central & close to everything.

Reviewed January 05, 2018

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9.7
Exceptional
Jiexiang from China
Family with young children
Stayed 3 nights in October 2015

good price with good location”

good breakfast, service, good price

it was a nice stay in Citadines Central Shinjuku Tokyo for three nights, we spent three nights there. The breakfast was simple, but the hotel would change the menue a little; the staff service also good, they could fulfill our request promptly.

Reviewed October 29, 2015

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9.3
Exceptional
ELFI from Singapore
Couple
Stayed 4 nights in January 2012

Great location but small rooms”

Great location, convenient amenities (24hrs convenience store on the ground floor, walking distance to Shinjuku station and major shopping areas.

The location is within walking distance of Shinjuku station but it is easy to miss especially if one is bad at directions! But the key to locating the hotel is to look up! Because one can't missed the logo and hotel name written at the hotel of the building. It actually took us (my travelling partner and myself) just under 20 minutes to walk to the hotel from Shinjuku station. But do note that the pavements along the main road leading to the hotel are not friendly to the wheels of one's lugagge bag! The check-in was very smooth and we were satisfied with the room albeit its small size. The bed and pillow were also very comfortable which allows us to have a good night's sleep through-out our stay. The bathroom's amenities were also well equipped and my travelling partner even commented that his hair is smooth after using the shampoo and conditioner (He tried all kinds of shampoo but none a good as the one in the hotel). In all we had a pleasant stay. The complimentary internet and daily breakfast also add value to our stay and enhances our experience. Thanks Best Western Shinjuku! Will definately recommend this to my friends and also return to the same hotel for my next trip to Tokyo!

Reviewed January 17, 2012

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10.0
Exceptional
Judy from Singapore
Couple
Studio Double
Stayed 3 nights in May 2017

Great value for money”

In a very interesting and convenient location just 10 mins from JR Shinjuku, right in the heart of Kabuki-cho where all the action of Shinjuku is. But very safe as the reception is at level 3 instead of the usual ground floor so away from the sleaze etc. Room sound proofing is excellent as you can't hear all the noise from the streets at all! Room facilities is good. Very clean and spacious for a Japanese hotel! Had a good soak in the tub. Breakfast was lovely but you are surrounded by so many eateries that I would suggest JUST SKIP the breakfast option. There is a Lawson convenience store just right downstairs at the ground floor and a 7-11 just 2 shops away, should hunger pangs strike you in the middle of the night. But again, many eateries open till dawn. I only disliked the bedsheets, which was a little rough for me. Otherwise, Citadines is a reputable hotel, won't go wrong with it!

Reviewed May 09, 2017

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9.3
Exceptional
Jestoni from Philippines
Couple
Stayed 1 night in March 2015

Great hotel in the center of everything”

Location, value for money, modern and comfy

We stayed at Best Western Shinjuku Astina Hotel for one night and we really enjoyed it. The hotel is centrally located so everything comes handy. You can also find a convenience store in the ground floor. Just a few minutes from the hotel will bring you to malls, shopping and dining areas as well as parks and train station. Dining is never a problem since the hotel is surrounded by restaurants. The room we had was well-equipped with modern facilities albeit quite small, which is expected from a Tokyo hotel. The breakfast spread was also good, much to our delight. I will definitely go back and recommend this hotel to my friends and to anyone visiting Tokyo!:)

Reviewed March 31, 2015

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9.7
Exceptional
Elizabeth from United Kingdom
Couple
Stayed 4 nights in January 2012

Fantastic location, great service”

Location, Staff, Room cleanliness, Sleep comfort, Value for money

stayed here for 4 nights last week, with my fiance. the location is excellent, right in the heart of shinjuku which is a great location to get to other parts of tokyo. only 10 minutes walk from the metro underground train station. the staff were very courteous and helpful, the room was pretty small but by all accounts that is typical of tokyo, and we felt it was still great value for money compared to other prices we saw. breakfast was pretty good, with a range of hot and cold options. we would definitely stay here again, as it's right in the heart of shinjuku and where all the action is, yet the room provided a great night's sleep!

Reviewed January 30, 2012

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9.6
Exceptional
clarissa from Philippines
Family with teens
Studio Double
Stayed 3 nights in November 2018

The Best Location in the Heart of Shinjuku”

This is my second stay in Citadines Central Shinjuku. We stayed in a premier twin room. It is very spacious. 3 adults can sleep comfortably. It has a big toilet and bath and a tub. Kettle., coffee, tea are provided. All requests were acted upon quickly. There's a Lawson on the ground floor. And location is truly the best.

Reviewed December 03, 2018

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10.0
Exceptional
Jong from South Korea
Couple
Studio Deluxe Double
Stayed 2 nights in February 2018

good location & kindly staff”

first of experence the citadines central hotel in shinjuku. normaly if i staied use for gracery or prince hotel in shinjuku. but it more than comfortable & biger room the citadines. i full recommended this hotel for your stay in shinjuku.

Reviewed February 18, 2018

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9.0
Exceptional
James from United States
Family with young children
Stayed 3 nights in September 2010

Superb stay”

Very well located, stylish, friendly staff

Basically seemed like a great deal for a great place to stay. It was our first stay in Tokyo and the room was a bit smaller than we're used to. Obviously this was not unexpected, but we were traveling with our one-year-old. The crib for her, which we had requested and was set up in the room prior to arrival, filled the available space. We wound up folding it up and having her sleep on the floor. The hotel is genuinely walkable from Shinjuku station. With a little less baggage, it would have been a pleasant stroll. From the station, the hotel lies just at the beginning of the late night, hostess-oriented entertainment area, so you don't have to experience the thick of it if you don't want to. Breakfast buffet was pretty mediocre for my tastes. Wet scrambled eggs, sad looking ham slices, mini hot dogs instead of sausages. I know this is Asia and the preferences are different--the Japanese options looked better--but it didn't work well for me. Ate a lot of cereal and toast.

Reviewed September 22, 2010

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10.0
Exceptional
Paul from Australia
Group
Stayed 7 nights in January 2012

Best I could wish for at great price in great area”

Spotlessly clean, great service, friendly English speaking staff, central to everything

I stayed at Best Western Astina Shinjuku for a week in January 2012 in a non smoking room on the 8th floor, while my daughter stayed in a smoking room on the 10th floor. Both rooms were very well serviced, quiet, comfortable, clean, and having all the amenities any reasonable traveller would find more than adequate for the price. You can even borrow Aus to Japan electric converter at no cost! Reception had no trouble finding out sumo wrestling bout times when requested, likewise obtaining directions to a bank / chemist etc were no problem at all. Good food standard at breakfast and dinner, a great deal is to skip breakfast and use the vouchers for the lunch buffet at only yen extra (a single beer would set you back 600 - 700 yen at most places). The hotel is 5 minutes walk to Shinjuku Station - make sure you go via East exit - where you can go anywhere from, including Shinkansen to Kyoto / Osaka, regional trains, Disneyland etc. A great find indeed, perfect for business or leisure stays, will definitely come back!

Reviewed January 18, 2012

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8.0
Excellent
Joseph from Northern Mariana Islands
Business traveler
Studio Executive Double
Stayed 1 night in July 2017

Exceptional Stay”

I have to say that at first I was reconsidering changing venue, but I have to say that my stay was exceptional with great staffs and accommodation to include great activities within the surrounding area of the hotel. I will make it a point to let family, friends and business associates to booked a room at Citadines Central Shinjuku Tokyo. I give a rate of 9.5 for great staff, customer service and accommodation. Thank you for making my stay comfortable...

Reviewed July 21, 2017

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9.7
Exceptional
David from United Kingdom
Couple
Studio Executive Double
Stayed 3 nights in September 2015

Another Enjoyable Tokyo Trip”

Location, cleanliness, staff

Not our first Tokyo visit but our first stay at the Citadines and we found the staff to be very friendly on arrival and throughout our stay. A short walk from Shinjuku JR Station and other metro lines made travel around the city easy. The local nightlife, shopping & restaurants are all right on your doorstep if you need it. Room was clean and big enough for 2 of us. The free wifi was a bonus.

Reviewed September 30, 2015

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9.7
Exceptional
Kathleen from Australia
Couple
Studio Double
Stayed 1 night in July 2015

Great hotel - will stay again.”

Clean, convenient and friendly service

We only stayed at Citadines for one night before we left Japan, having toured Tokyo at the start of our trip while staying at another hotel. We wished we had stayed at Citadines for our Tokyo tour - the room was spacious (by Japanese standards), clean and quiet. The beds and showers were good. We had the buffet breakfast and although the coupon noted that the busy period was from 9 - 10am, there were plenty of spare tables (noting we were there on a weekday though).

Reviewed July 31, 2015

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