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8.3
Excellent
4,543 reviews
4,543 reviews
"Clean hotel and worth of money."
"Room was very clean."
"Location is great, attached to the shopping mall."
"Overall, the hotel is comfortable with great location."
"Pros: Clean, comfortable and spacious unit."
8.8
Excellent
Location rating score
Citadines DPulze Cyberjaya Hotel
Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Cyberjaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features fitness center to make your stay more indulgent and memorable.
Unparalleled Level of Hygiene and Safety for Hotels
Airport transfer
Pets allowed
Car park
Free Wi-Fi in all rooms!
Luggage storage
4 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 51.9 km |
Location rating | 8.8 |
Nearest airport | Kuala Lumpur International Airport (KUL) |
Distance to airport | 20.9 km |
What types of facilities are available for children at Citadines DPulze Cyberjaya Hotel?
While on holiday with your family members, your kids can also enjoy the fun in sports and recreation facilities offered at Citadines DPulze Cyberjaya Hotel such as children's playground.
What actions does Citadines DPulze Cyberjaya Hotel take in terms of hygiene, safety, and cleanliness?
Citadines DPulze Cyberjaya Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with sterilizing equipment, staff trained in safety protocol, temperature check for guests and staff, and first aid kit for more safety precautions and hygiene protocols.
What is the typical travel time to a nearby airport from Citadines DPulze Cyberjaya Hotel?
The average travel time to get from Citadines DPulze Cyberjaya Hotel to the airport is 30 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Citadines DPulze Cyberjaya Hotel?
Citadines DPulze Cyberjaya Hotel's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
In which languages can Citadines DPulze Cyberjaya Hotel's personnel communicate?
Citadines DPulze Cyberjaya Hotel can converse in 6 languages and supports well-known languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the average rating that verified Couples' have given to Citadines DPulze Cyberjaya Hotel?
Past couple travelers that have stayed at this property have given Citadines DPulze Cyberjaya Hotel an average rating of 8.2. You can look up on more specific customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that verified Families with young children have given to Citadines DPulze Cyberjaya Hotel?
Verified families with young children that have stayed at this property have given Citadines DPulze Cyberjaya Hotel an average rating of 8.2. You can look up more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Citadines DPulze Cyberjaya Hotel?
Past group travelers that have stayed at this property have given Citadines DPulze Cyberjaya Hotel an average rating of 8.2. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Citadines DPulze Cyberjaya Hotel?
The closest train, metro, or bus station is Puchong Prima, 10599.41 m away from Citadines DPulze Cyberjaya Hotel.
Is breakfast offered at Citadines DPulze Cyberjaya Hotel?
Wake up to a fantastic continental breakfast at Citadines DPulze Cyberjaya Hotel. Guest visitors can enjoy breakfast offered with an additional charge of 10 MYR for children and 20 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.
8.8
"Clean hotel and worth of money."
Erna
|
May 7, 2023
8.8
"Room was very clean."
Nur
|
March 14, 2023
9.6
"Location is great, attached to the shopping mall."
Leiya
|
May 1, 2023
Citadines DPulze Cyberjaya Hotel
Wake up to a magical day and enjoy all that Kuala Lumpur offers with a stay at Citadines DPulze Cyberjaya Hotel.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and safety deposit boxes. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Citadines DPulze Cyberjaya Hotel include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.
8.2
Breakfast
71 mentions
Housekeeping
67 mentions
Swimming Pool
37 mentions
Food & Dining
14 mentions
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great for family gathering ”
1. Helpful reception. Firstly came, the supervisor i think, handle my check in and his intern named Daniel observing. It’s good way that the hotel actually doing it steadily. 2. Good room. Workable room is great. The amenities in the room is just what we need in a family gathering and can accommodate comfortably. 3. Convenience. This hotel is inside the mall, Dpulze. So it’s very very convenient for family to get meal, shopping or movie. Bunch of famous food chain as well. 4. Pool way to far. This hotel only have 7 floor and the pool in the 8 floor. So u have to get their by stairs. 5. Room appliance is complete. Everything is ready in the room so I have no complaints about it. I rate my stay 9/10. Definitely will stay here again.
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Cozy stay”
Staff is really friendly, this is my 2nd time here. The room is so comfortable (I book executive 1 bedroom). The living room and the kitchen is spacious with ample natural lighting, and the bedroom is really cozy (fluffy pillows and comforter). As I’m travelling with little kid, all of the furnitures are kids friendly (minimal pointy or sharp edges). The kitchen is equipped with microwave, cutleries, and even chopping board with knife (easily cut or veggies and fruit during dinner). Swimming pool usage is based on booking (1 hour use) and the view from swimming pool (level 8) is amazing! Me and my niece really enjoy our stay.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Best customer service”
I've been staying at Citadines for work purposes. The staff are really friendly and helpful. In one instance, I accidentally left my iPhone charger after checking out. I only realized it the next day. I called the hotel to check and was glad they found it and kept it for me to collect. Well done for the great service!
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Simple and no fuss”
Spacious rooms (2bdrm apartment). Room rates are very affordable hence lets be nice people and dont be demanding. Its not 5 stars but u wont have much to complain. The shopping mall has got variety of food. Get ur breakfast at Coffee Bean or any other local food eatary. Try the Arab chisine accross the road. Authentic and worth the money.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Nice staycation”
Great stay with good and comfortable place with good ambiance. Linked to the depulze mall made it more fun. Near to variety food places.
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Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Siti Fateha Sairy – Asst Guest Service Manager
Best service from reception”
I request for early check in since its unplanned trip & i have baby with me and need a room to clean my baby & rest. The reception trying as Best as they can to get me the available room. I really appreciate his quick & smooth effort to check available room for me. Thank you So much citadines for a great service. Definitely will come again. 😎
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
will be coming back 😍”
love the room, went for one bed for two but that wasnt available, then went for twins. when we got there they already combine the beds into one!! design of the rooms very considerate and thoughtful. room were so clean!! homey and had a very good time with my partner ❤️ definitely will come again 🥰 see yall soon citadines 😝🤞🏼❤️
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Perfect for short gateway”
Good location as the hotel is attached with Dpulze Shopping Mall. So it’s easy to find good food. The room’s facility allow you to cook light cooking eg instant noodles and eggs, with pots n pans, utensils provided. But no bottle drinks provided but it’s not a problem since each floor is provided with water dispenser. Weak wifi but it’s okay, we were here just to relax and have fun. Swimming pool at level 8, you have to book your slot in advance (call the receptionist)
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
great location ”
The studio is equipped with cooking utensils, hotplate, microwave and fridge. It is also just adjacent to the DPulze shopping mall, we can either dine-in, take away, or buy raw materials for our own cooking. Yet, the accommodation is very clean and quite. Suitable for one who would like to have a staycation and short escape from the regular busy life. The Cyberjaya Lake garden is less than 10 minutes drive from here.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Convenience ”
I am enjoy my short staycation in this hotel. Connected to mall where you can get anything you need. There is Starbucks vending in the lobby. Hence, you can have your coffee anytime.
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Convenient”
Everything is comfortable. The location is tip top n linked with De Pulze which have Jaya Grocer and TGV.
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Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Asst Guest Service Manager
A real place for bonding time!”
love CitadinesDPulze so much!good frontdesk service..they upgrade my room at no extra cost..the kitchen is superb with good facilities..
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Overall is good”
Hotel located in the DPulze shopping mall so very convenience to go for shopping and food. Room is spacious big with 2 bedrooms, only cons are the car park is very limited and on the day I checked in the swimming pool was closed for renovation.
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Great stay”
I have to give credit to the staff as well for their well treatment. The hotel, the facilities, the hospitality, everything was just amazing!
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Cosy and Amenities”
This hotel is attached to a shopping mall. So food and basic necessities is very easy. The room is very clean and has a lot of amenities.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Good choice for work. Good location.”
The staffs are kind. It is overall clean. It is as same as the picture on the web. But the fabric sofa is needed to be improved and cleaned. The drain of shower room was stuck but housekeeper cleaned this well. The location is really good. It is connected to shopping center and easily use various cafeteria, restuarants and shops. When I selpt here, the noise from outside (made from motorcycle and cars) interrupted my sleep and rest.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
The best hotel apartments”
Good hotel apartments. Very good service and clean room condition.
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Exceptional”
Nice place to stay. My baby loves it. Studio complete with kitchen and other electrical items. Housekeeping : maybe need to wipe inside the cabinets. Got few spot with dust.
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Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Made my day!”
I'm staying here with my husband for his work and conference. I enjoyed shopping, exploring all the shops, and trying all the foods at the mall downstairs while waiting for him to finish the conference. Very easy access from the hotel to the mall, only next door from the lobby. Highly recommended.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Comfortable stay and far from congested Kuala Lumpur”
The service apartment was so comfy. D’pulze Mall serves variety of restaurants and kids area.
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Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager