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Bed, Citadines Holborn Covent Garden London in London
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Guestroom, Citadines Holborn Covent Garden London in London
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Lobby, Citadines Holborn Covent Garden London in London
Citadines Holborn Covent Garden London
Bathroom, Citadines Holborn Covent Garden London in London

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8.0

Excellent

786 reviews

786 reviews

Housekeeping25
Shops3
Breakfast1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Rosewood London Slow Food & Living Market
30 m
Sir John Soane’s Museum
110 m
Soan Museum
130 m
Church of Saint Anselm & Saint Cecilia
170 m
Conway Hall
210 m
Popular landmarks
The British Museum
620 m
National Gallery
1.2 km
London Eye
1.6 km
Big Ben
1.9 km
Buckingham Palace
2.5 km
Closest landmarks
Polski Bar
50 m
Your Doctor Your Dentist
60 m
Gordon Square
290 m
All Star Lanes
290 m
Old Curiosity Shop
300 m

Citadines Holborn Covent Garden London

94-99 High Holborn, Bloomsbury, London, United Kingdom, WC1V 6LF - See map

Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Bloomsbury, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features fitness center to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

120 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Game room

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money7.7
Distance to city center0km
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport11.7 km

Rooms available at Citadines Holborn Covent Garden London

Excellent
Room comfort & quality

8.3

Studio
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed or 2 single be...
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1 Bedroom Apartment
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed and 1 sofa bed
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Studio Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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1-Bedroom Apartment Executive
...
  • Room size: 45 m²/484 ft²
  • City view
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Executive One-Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed & 1 sofa bed
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Studio Executive
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed & 1 double bed
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Studio Classic
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Executive Studio
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 sofa bed and 1 double bed
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Classic Studio
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Apartment, 1 Bedroom(1 Double Bed and 1 Double Sofa Bed)
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices

Frequently asked questions

What is the average travel time to a nearby airport from Citadines Holborn Covent Garden London?

The average travel time to get from Citadines Holborn Covent Garden London to the airport is 70 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What public parks are close by Citadines Holborn Covent Garden London?

While remaining at Citadines Holborn Covent Garden London, indulge in your early morning or evening stroll at nearby park which include Regent Square, Judd Street Open Space, and Crabtree Fields.

What is Citadines Holborn Covent Garden London pet policy?

Citadines Holborn Covent Garden London's additional pet policy indicates that the weight/size limit is 88 lbs and the number of pets allowed per room is more than 5. Please contact the property for more information regarding pet policy.

How long do travelers usually stay at Citadines Holborn Covent Garden London?

Verified past guests that have stayed at Citadines Holborn Covent Garden London had an average nightly stay of 3 nights at this property.

What payment options are accepted at Citadines Holborn Covent Garden London?

Citadines Holborn Covent Garden London accepts up to 5, with payment card options including UnionPay, MasterCard, Visa, and American Express.

What is the typical rating that past Families with young children have given to Citadines Holborn Covent Garden London?

Verified families with young children that have stayed at this property have given Citadines Holborn Covent Garden London an average rating of 8.0. You can look up more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Citadines Holborn Covent Garden London?

Past families with older children that have stayed at this property have given Citadines Holborn Covent Garden London an average rating of 7.8. You can search for more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Citadines Holborn Covent Garden London?

Citadines Holborn Covent Garden London’s community is Bloomsbury which includes popular restaurants such as Pret, Sarastro, and Abeno.

What time is check-in and check-out at Citadines Holborn Covent Garden London?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

What people love about Citadines Holborn Covent Garden London

  • 8.8

    Excellent
    Cleanliness

    "Very nice and clean hotel and liked the fact there was complimentary tea coffee choclate in reception."

    Joanne

    |

    August 22, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Staff are friendly and the room is clean and adequate sized as well."

    Clarise

    |

    November 28, 2022

  • 10

    Exceptional
    Breakfast

    "Well priced, excellent breakfast selection, wonderful staff and great location."

    Jessica

    |

    August 23, 2023

Overall rating:

8

Excellent
786 reviews
Cleanliness
8.0
Facilities
7.6
Location
9.2
Read all reviews >
What travelers say they love:
The hotel facilities are very nice and the location is excel...
Carol from Canada
Couple
More about Citadines Holborn Covent Garden London

More about Citadines Holborn Covent Garden London

Experience Comfort and Convenience at Citadines Holborn Covent Garden London

Citadines Holborn Covent Garden London is a 4.0 star hotel located in the heart of London, United Kingdom. The hotel boasts an array of facilities, including a coffee shop, laundry service, safety deposit boxes, airport transfer, air conditioning, bathrobes, hair dryer, television with satellite/cable TV channels, and free Wi-Fi in all rooms. Stay fit and active during your stay with the hotel's free fitness center. Wi-Fi is also available in public areas, and car parking is provided for guests who bring their own vehicles. The hotel also offers dry cleaning, luggage storage, and a shared lounge/TV area. Start your day right with a delicious breakfast buffet or continental breakfast, available onsite. For those who prefer to drive, self-parking and car park charges are applied. Additionally, the hotel has a laundromat for guests' convenience.

Variety of Room Types at Citadines Holborn Covent Garden London

Citadines Holborn Covent Garden London offers a range of room types to suit different preferences and needs. Guests can choose from the spacious 1 Bedroom Apartment, the stylish 1-Bedroom Apartment Executive, the cozy Studio with a Double Bed or 2 Single Beds, the compact Studio Classic, the elegant Studio Deluxe Room with a Double Bed, or the modern Studio Executive. Each room is designed with comfort and convenience in mind, providing a comfortable and relaxing stay for every guest.

Explore The British Museum from Citadines Holborn Covent Garden London

Located just a few minutes away from Citadines Holborn Covent Garden London is The British Museum, one of the world's largest and most comprehensive museums. The museum houses a vast collection of artifacts and artworks from all over the world, including the famous Rosetta Stone, the Parthenon sculptures, and the Egyptian mummies. With free admission, visitors can spend hours exploring the galleries and exhibitions, learning about history, culture, and art from different periods and civilizations. Whether you're a history buff, an art lover, or just looking for an educational and inspiring experience, The British Museum is a must-visit destination that is easily accessible from Citadines Holborn Covent Garden London.

Perfect Location and Facilities

Citadines Holborn Covent Garden London is the perfect choice for travelers looking for a modern, comfortable and clean apart hotel in the heart of London. Guests have raved about the hotel’s excellent location, which is close to all the major attractions and facilities that London has to offer. The hotel’s spacious lobby and modern design have also been praised, as well as the friendly and helpful staff. The rooms are spacious, clean and come with a small kitchen, making it perfect for travelers who want to prepare their meals. Overall, Citadines Holborn Covent Garden London is highly recommended for its perfect location and facilities, which make it an ideal base for exploring London.

Experience Exceptional Comfort and Service at Citadines Holborn Covent Garden London

Citadines Holborn Covent Garden London is the perfect choice for travelers seeking a comfortable and convenient stay in London. With an overall rating of 8.0, guests rave about the exceptional cleanliness of the hotel and the friendly and helpful staff, who have received an impressive rating of 8.0 for their performance. The hotel's prime location, with a rating of 9.2, puts guests within easy reach of top attractions in the city. Additionally, the hotel's comfortable rooms, with a rating of 8.3, ensure a relaxing stay. While the hotel's food and dining facilities received a rating of 6.5, guests appreciate the value for money offered by the hotel, with a rating of 7.7 for value. With excellent facilities and a prime location, Citadines Holborn Covent Garden London is a top choice for discerning travelers seeking a memorable stay in London.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

46 mentions

Breakfast

16 mentions

Internet

12 mentions

Food & Dining

6 mentions

Languages spoken
  • English
  • Arabic
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [nearby]
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Pets allowed in room
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental

Location

94-99 High Holborn, Bloomsbury, London, United Kingdom, WC1V 6LF
Exceptional
Location

9.2

Airports
  • London City Airport (LCY)
    11.7 km
  • Heathrow Airport (LHR)
    23.9 km
Public transportation
  • Holborn Tube Station
    120 m
  • Chancery Lane Tube Station
    490 m
Hospital or clinic
  • Your Doctor Your Dentist
    60 m
Shopping
  • Camden Market
    3.2 km
Convenience store
  • Sainsbury's Local
    160 m 1 min drive
Cash withdrawal
  • ATM
    120 m 1 min drive

What's nearby

Popular landmarks
  • The British Museum
    620 m
  • National Gallery
    1.2 km
  • London Eye
    1.6 km
  • Big Ben
    1.9 km
  • Buckingham Palace
    2.5 km
  • Madame Tussauds London
    2.6 km
  • Tower of London
    3.1 km
  • Tower Bridge
    3.3 km
  • V&A - Victoria and Albert Museum
    4.4 km
  • Natural History Museum
    4.7 km
Nearby landmarks
  • Rosewood London Slow Food & Living Market
    30 m
  • Polski Bar
    50 m
  • Your Doctor Your Dentist
    60 m
  • Sir John Soane’s Museum
    110 m
  • Holborn Tube Station
    120 m
  • Soan Museum
    130 m
  • Church of Saint Anselm & Saint Cecilia
    170 m
  • Conway Hall
    210 m
  • Lincoln's Inn (Inns of Court)
    220 m
  • Princess Louise
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee80 GBP
  • Distance from city center0km
  • Travel time to airport (minutes)70
Extras
  • Breakfast charge (unless included in room price)15 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants0
  • Number of rooms 192
  • Most recent renovation2010
Parking
  • Daily parking fee999 GBP

Property announcements

From 7th August 2023, our serviced apartment will begin a beautification project and will remain open during the works. More modern and stylish, our teams look forward to welcoming you to this new space from the 1st quarter of 2024.

Reviews of Citadines Holborn Covent Garden London from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.0
Facilities7.6
Location9.2
Room comfort and quality8.3
Service8.0
Value for money7.7
High score for London
Rating
9+ Exceptional (113)
8-9 Excellent (130)
7-8 Very Good (151)
6-7 Good (50)
<6 Below Expectation (43)
Time of the year
Mar - May (101)
Jun - Aug (117)
Sep - Nov (157)
Dec - Feb (112)

Show reviews that mention 

Showing 487 verified guest comments
12345
10.0
Exceptional
Pamela from United Kingdom
Couple
Studio
Stayed 1 night in May 2022

30th Anniversary ”

Was looking to book a hotel room for a short London break to celebrate our 30th anniversary, usually go with Premier Inn but when searching the Citadines come up and was close to where we wanted to be and looked great. Hotel was amazing staff were so helpful and room was welcoming and clean. Facilities were good, great atmosphere and again very welcoming. The hotel even gave us a bottle of wine and box of chocolates to celebrate our anniversary. We will definitely be staying again so glad I didn't stay with the norm.

Reviewed May 09, 2022

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Dear Pamela, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at Citadines Holborn, Warm regards, The Management

Responded May 09, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
Jaimie from United Kingdom
Family with teens
1 Bedroom Apartment
Stayed 2 nights in April 2022

Brilliant hotel”

We stayed at this hotel to go and watch Harry Potter and the cursed child, absolutely brilliant location, easy to get to and from the theatre, we walked and only took about 10 mins, Room was clean, brilliant size for 2 adults and 2 kids aged 10 and 15, loved the face we had a little kitchen and the sofa beds were so comfy as well, will definitely come back here when we come back to London, staff were really friendly, we didn’t have breakfast at the hotel but it did look nice, Bathroom was a nice size

Reviewed April 22, 2022

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Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

Responded May 01, 2022
Citadines Holborn Covent Garden London
9.6
Exceptional
Clarise from Malaysia
Couple
Studio
Stayed 4 nights in November 2022

Exceptional”

Location is very strategic with the tube station just opposite and lots of Asian eateries nearby. Waitrose is directly opposite as well. Staff are friendly and the room is clean and adequate sized as well. Unlimited coffee in the hotel lobby and lounge area is a definite plus. Recommended

Reviewed November 29, 2022

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Dear Clarise, Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Warm Regards, The Management

Responded November 30, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
Wang from United Kingdom
Solo traveler
Studio Deluxe Room
Stayed 8 nights in August 2020

Excellent location with affordable price, staffs are really nice”

I had my concern to live in a hotel during the pademic, but the experience of staying in Citadines Holborn is actually surprised me. The staffs are very friendly and helpful, and the facilities in the lobby as well as in the room give you a chance to have a simple meal and coffee every day. The location is great, walk 10 mins you can get to Piccadilly circus, convert garden, Tottenham court road. Recommended.

Reviewed September 12, 2020

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Dear Wang, Thank you for choosing Citadines Holborn Covent Garden as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Guest Service Team

Responded September 22, 2020
Citadines Holborn Covent Garden London
10.0
Exceptional
Kathleen from United Kingdom
Family with young children
1 Bedroom Apartment
Stayed 1 night in February 2022

Exceptional”

Great location just 3 min walk from tube, , rooms were large and it was great to have small kitchen. Would highly recommend the apartments and wouldn’t hesitate booking again.

Reviewed March 03, 2022

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Dear Kathleen, Thank you for thanking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us, and we hope to welcome you again in the future. Kind Regards, The Front of House Team

Responded March 06, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
Frans from Indonesia
Family with teens
Studio
Stayed 2 nights in June 2022

Strategic Location”

Old hotel located in strategic location. Love the free flow of tea and coffee in the lobby👍🏻👍🏻

Reviewed August 15, 2022

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Dear Reviewer, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

Responded August 17, 2022
Citadines Holborn Covent Garden London
9.6
Exceptional
Fiona from United Kingdom
Family with young children
1 Bedroom Apartment
Stayed 1 night in April 2022

Perfect”

It was perfect for my husband’s 40th. We had our 3 month old with us and the kitchenette was great for feeds. The staff were very kind and always smiling. Unlimited coffee at the lobby was really good. Location was perfect, everything was walking distance. Highly recommended!

Reviewed April 03, 2022

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Dear Fiona, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Warm Regards, The Management

Responded April 07, 2022
Citadines Holborn Covent Garden London
9.6
Exceptional
Eva from Poland
Family with young children
Studio
Stayed 3 nights in November 2022

Exceptional”

Great location, 2 min from Holborn station. The staff member who checked us in could have been a little bit more friendly, but everyone else was great.

Reviewed November 24, 2022

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Dear Eva, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards, The Management

Responded November 30, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
robert from United Kingdom
Business traveler
Studio Deluxe Room
Stayed 2 nights in August 2021

Great Hotel”

Very comfortable and spotlessly clean room, air-conditioning perfect. No street noise

Reviewed August 11, 2021

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Dear Robert, Thank you for thanking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us and we hope to welcome you again in the future. Kind Regards, The Front of House Team

Responded February 14, 2022
Citadines Holborn Covent Garden London
9.2
Exceptional
Ng from Malaysia
Couple
Studio
Stayed 2 nights in November 2022

Strategy location ”

I choosen this hotel as there is direct train from Heathrow airport to Holborn station and 2 mins walk to the hotel. Very convenient to all the London main tourist attractions within 10-15mins by train. Just the price could be better. 1 night about RM1250 for the most basic room type. By the way Room with kitchen is great

Reviewed November 29, 2022

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Dear Ng, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Warm Regards, The Management

Responded November 30, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
susanto from Indonesia
Family with teens
Studio
Stayed 7 nights in March 2021

Amazing location amazing staff super clean ”

Amazinnggggggggg 👍👍👍👍

Reviewed April 05, 2021

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Dear Susanto, Thank you for staying with us and for sharing your experience in this platform. We are delighted that overall you had an enjoyable stay with us. We are striving to provide our guests the best experience possible. We will look forward to welcoming you again. Best regards, Guest service team

Responded April 08, 2021
Citadines Holborn Covent Garden London
9.6
Exceptional
Azleena from Malaysia
Business traveler
Studio
Stayed 6 nights in June 2022

Good location well equipped ”

A bit dated but clean in well located area

Reviewed July 23, 2022

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Dear Reviewer, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at Citadines Holborn, Warm regards, The Management

Responded July 25, 2022
Citadines Holborn Covent Garden London
9.2
Exceptional
tal from Israel
Family with young children
Studio
Stayed 1 night in August 2022

great location great value ”

a nice spot for a reasonable cost. the email communication was lacking (ordered a bed for my child and got no response till i got to the hotel). hope they communication gets better. otherwise - nice place !

Reviewed August 30, 2022

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Dear Guest, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards, The Management

Responded August 31, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
kwun from Singapore
Couple
Studio
Stayed 2 nights in March 2022

GOOD LOCATION ”

GOOD LOCATION

Reviewed September 30, 2022

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Dear Kwun, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

Responded October 04, 2022
Citadines Holborn Covent Garden London
10.0
Exceptional
kwun from Singapore
Couple
Studio
Stayed 2 nights in March 2022

GOOD LOCATION ”

GOOD LOCATION

Reviewed September 30, 2022

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Dear Kwun, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

Responded October 04, 2022
Citadines Holborn Covent Garden London
9.2
Exceptional
Carolyn from Australia
Couple
Studio
Stayed 5 nights in August 2022

Central Location”

Easy walk to main shopping area and over the road access to underground This was great having arrived at terminal 3 Heathrow caught the Piccadilly line right to almost out the front of hotel Room has a kitchen and within metres of Sainsbury for food shopping

Reviewed August 04, 2022

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Dear Carolyn, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was positive. We very much look forward to welcoming you back at Citadines Holborn, Warm regards, The Management

Responded August 05, 2022
Citadines Holborn Covent Garden London
8.8
Excellent
Siti from Singapore
Family with young children
Studio
Stayed 4 nights in June 2022

Excellent”

Good central base location for the places that we were exploring. Many restaurants, eateries, takeouts & supermarkets around the area. Room was spacious. The only thing we didn’t appreciate was the service at reception which was curt, not very proactive & unfriendly when we tried to request for early check in.

Reviewed January 07, 2023

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Dear Guest, Thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback such as yours as they indicate the areas where we can further improve. However, at this time we are experiencing high volume of staff turnover and our team is mostly new members who are yet to learn our standard operation procedures. Please be assured that I will coordinate the plans for speedy training and development with the respective team members. We seek your patience and understanding as this may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, The Management

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Citadines Holborn Covent Garden London
9.6
Exceptional
avril from United Kingdom
Group
1 Bedroom Apartment
Stayed 1 night in September 2021

Exceptional”

Great location. Fantastic apartment for a group of 4

Reviewed September 19, 2021

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Dear Avril, Thank you for thanking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us and we hope to welcome you again in the future. Kind Regards, The Front of House Team

Responded February 14, 2022
Citadines Holborn Covent Garden London
8.8
Excellent
LISE from Canada
Solo traveler
Studio
Stayed 2 nights in May 2022

Great location with everything you need.”

Very spacious and comfortable room with all the extras: a full kitchen, a proper bathtub, big windows. I would stay there again!

Reviewed May 29, 2022

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Dear Guest, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm Regards, The Management

Responded June 03, 2022
Citadines Holborn Covent Garden London
8.4
Excellent
Sharifah from Malaysia
Business traveler
Studio
Stayed 6 nights in February 2020

Value for money”

the hotel is situated in the centre of london and very close to Holborn train station. It is very convenient and super easy to get to Heathrow airport. So highly recommended! We stayed overall of 10 days and satisfied as we can prepare our own meals throughout the stay.

Reviewed February 19, 2020

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Dear Sharifah, Thank you for choosing Citadines Holborn Covent Garden as your accommodation during your stay in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Guest Service

Responded February 25, 2020
Citadines Holborn Covent Garden London
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