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8.9
Excellent
381 reviews
381 reviews
"We stayed in Citadines in Saigon and loved the hospitality and cleanliness of the hotel."
"The Citadines is just as advertised: clean, friendly, and luxurious."
"Abwsolutely fantastic hotel near by to catch a boat."
"The location is good and facilities are new"
"Our room was a good size with an enormous balcony attached on the 23rd floor."
8.6
Excellent
Location rating score
Citadines Marina Halong
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Bicycle rental
Pets allowed
Swimming pool [indoor]
Kids club
Car park
Shuttle service
6 travelers have booked today.
Value for money | 8.9 |
Location rating | 8.6 |
Nearest airport | Cat Bi International Airport (HPH) |
Distance to airport | 33.0 km |
What time is check-in and check-out at Citadines Marina Halong?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Citadines Marina Halong?
Citadines Marina Halong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Citadines Marina Halong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citadines Marina Halong has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Hạ Long with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Citadines Marina Halong?
Start your mornings right, with the à la carte and buffet breakfast options offered at Citadines Marina Halong. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 300000 VND for adults and 150000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Citadines Marina Halong?
Citadines Marina Halong features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts is served using only quality ingredients.
Can special events be hosted at Citadines Marina Halong?
Large events and gatherings such as weddings can be hosted at Citadines Marina Halong.
Can business events be hosted at Citadines Marina Halong?
On-site venues and convenient event services make Citadines Marina Halong an ideal choice for hosting events such as corporate events, conferences and meetings. The 4 venues can accommodate you and your guests. Meeting stationery is available to help your business event or meeting a successful one.
What is the smoking policy at Citadines Marina Halong?
Citadines Marina Halong is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What is the closest train, metro, or bus station to Citadines Marina Halong?
The closest train, metro, or bus station is Halong Train Station, 1.8 km away from Citadines Marina Halong.
What restaurants are nearby Citadines Marina Halong?
Citadines Marina Halong’s neighborhood is Ha Long which includes popular restaurants such as Nha Hang Hong Hanh, May Corner and Garden Bay Restaurant.
What popular shopping places are close to Citadines Marina Halong?
Located in the Ha Long area, Citadines Marina Halong is close to great shopping choices like Bai Chay Commercial Center.
What are popular attractions near Citadines Marina Halong?
Citadines Marina Halong’s location in the Ha Long neighborhood makes it close to famous attractions including Sun World Ha Long Park, Dragon Park and Quảng trường Mặt Trời.
What popular beaches are close to Citadines Marina Halong?
Citadines Marina Halong’s Ha Long neighborhood also includes Bai Chay Beach.
What popular natural sightseeing spots are close to Citadines Marina Halong?
Citadines Marina Halong is located within Ha Long, which makes it conveniently close to natural sights including Núi Bãi Cháy and Dau Go Cave.
10
"We stayed in Citadines in Saigon and loved the hospitality and cleanliness of the hotel."
Lina
|
March 27, 2023
10
"The Citadines is just as advertised: clean, friendly, and luxurious."
Kenny
|
February 15, 2023
10
"Abwsolutely fantastic hotel near by to catch a boat."
Jose
|
March 22, 2023
Citadines Marina Halong
Find yourself in a truly relaxing place and fulfill yourself with all that Hạ Long has, with a refreshing stay at Citadines Marina Halong.
Citadines Marina Halong offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hạ Long is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the laundromat and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Citadines Marina Halong.
All guestrooms at Citadines Marina Halong provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Every stay is a new experience with various interesting room layout options at Citadines Marina Halong, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Every day at Citadines Marina Halong begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Citadines Marina Halong offers unique recreational opportunities for all guests. At Citadines Marina Halong, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room.
Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.
Around the property
Don't spend all your time inside while in Hạ Long! Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 5.6 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 7.7 km away.
9.1
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Best 20th wedding anniversary ”
My husband and I stayed in Ha Long Bay the last leg of our 2 week trip. If I did it all again this would be the place we'd choose. Clean, elegantly stylised, helpful, engaging staff, comfortable beds and rooms. We can't say enough about this place. Yes it's not in the main hub but that's actually one of it's charms. It was so nice to return to at the end of a long day out, away from the traffic noise and bustling tourist activity. They went out of their way on so many occassions, (we'd lost count), to make our stay here so very memorable. It was sincere and genuine care and I will happily encourage anyone who's indecisive about all of the options, to choose this Hotel. You will be so thankful you did. Oh and the food, breakfast buffet and restaurant a la carte quality, is outstanding. We are so happy that this was our final memory of Vietnam. Thankyou to all the incredibly gracious and serving staff, from maintenance, reception, doormen, housekeeping, hospitality, chefs and all the in betweens, we truly felt cared for and nurtured. What a beautiful experience. Thankyou.
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Dear Edward, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We absolutely loved getting to know you and thank you for willing to be a part of the Citadines family and i am so glad we were able to exceed your expectations. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours Sincerely Parleen Kaur Residence Manager
Clean and nice staff. New hotel ”
Good breakfast! Check in/out process need to be improved. Much better if they can complete the beach in front of the hotel. Will stay there for next trips.
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Dear Ba, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards in some areas, andf please know we have taken your feedback regarding our check in and check out process very seriously and we will be relooking at our current practises. Receiving such helpful feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Parleen Kaur Residence Manager
Giờ check in check out khó khăn ”
Tôi chưa từng ở ksan nào giờ check in 3pm, giờ check out 11am. Check in, check out lộn xộn
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Dear Ms. Yen, Thank you for taking the time to share your stay experience with us. My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this . Once again, thank you for your valuable feedback and we look forward to having you back at Citadines Marina Halong. Yours Sincerely Parleen Kaur Residence Manager
Modern hotel with great amenities ”
We stayed at the Citadines the night before taking a cruise around Ha Long Bay. When we arrived, staff were super friendly when they greeted us and we were checked in very quickly. Our room was a good size with an enormous balcony attached on the 23rd floor. The views across Ha Long and out to sea were fantastic. The bathroom was tidy also, however there was no shower pe se, we had to crouch in the bath due to how it's laid out but wasn't a major problem for us. Both pools were fantastic, but the winner was the rooftop pool above floor 30. It was a good size with huge double windows going around it, with great views across Ha Long. We enjoyed it after dark with a drink and a swim. The hotel had a well equipped gym with plenty of cardio and weights machines. The hotel's restaurants were great too, we had a great meal at the restaurant on the ground floor. It was a bit pricier than eating out, but good value nonetheless. The hotel also rents out bikes for free, so we cycled over to the other side of the city and back. Cycling there was very easy as the roads are wide and generally quite quiet, I would recommend it. All in all, I would stay here again.
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AMAZING HOTEL & STAFF”
Wonderful hotel. We stayed in Citadines in Saigon and loved the hospitality and cleanliness of the hotel. This hotel is pretty new and it had everything we needed. Self laundry service was awesome because we needed clean clothes badly lol. The breakfast buffet was nice. We really enjoy the views from our room as well as the rooftop restaurant and lounge. The food and drinks were really good there. The staff helped us book a wonderful cruise to the Halong Bay and it was terrific from start to end. We would definitely recommend this hotel to our friends and family and will likely rebook when we return to Halong.
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Dear Lina, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back to any one of our serviced residences. Warmest Regards Parleen Kaur Residence Manager
Great to catch a boat”
Abwsolutely fantastic hotel near by to catch a boat. The staff was great and gave us an upgrade for being in our honeymoon. The manager of the hotel was always in the front and everything was great!
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Dear Jose, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager
Good”
Good service. The location is good and facilities are new
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Dear Binh, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager
Accomodating Staff”
Outstanding staff! The Citadines is just as advertised: clean, friendly, and luxurious. 10/10 would recommend.
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Dear Kenny, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager
Great Hotel”
Had a great stay at Citidines Marina HaLong - Before we boarded a Cruise on HaLong Bay. One suggestion i would have for the hotel is that they would offer room service for in-room dining till at least midnight. Though the Night Manager did offer us some complimentary nibbles as we we tired after a long day out and about. 9/10 :)
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Dear Maximilan, Thank you for taking the time out to review your recent stay with us. We truly appreciate all the feedback received by you, as we are determine to improve and strive better! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager
Very nice”
Hotel very beauty and staff so nice
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Dear Quang, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Warmest Regards Parleen Kaur Residence Manager
Good place ”
Good place, cheap drinks, recommend the spa
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Dear Shikhar, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager
Best place in Halong”
All of this hotel is very awesome!!!
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Dear Sim, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager
Exceptional”
Excellent property, excellent facilities, value for money
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Dear Mr. Sunil, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Kindest Regards Parleen Kaur Residence Manager
Great location ”
Spacious room. Not much options for breakfast. Friendly staffs. Room is very well equipped with complete kitchen,washing+drying machine.
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Dear YEK, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We thank you again for your valued patronage and look forward to welcoming you back to any one of our serviced residences. Kindest Regard! Parleen Kaur Residence Manager
very clean and very convenient”
we stayed at the premier 2 bedroom. It was so big. We have everything in the room, and we were even able to do our laundry. The staff are friendly and recommended us to visit the Sun World with cable car. The breakfast is good, and the location is strategic. The Hotel staff helped us to call taxis whenever we need it.
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Dear Li, Thank you so much for your positive review! We're thrilled to hear you enjoyed our facilities. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back to any one of our serviced residences. Kindest regard Parleen Kaur Residence Manager
Exceptional”
Very good service and convenience, good breakfast. I feel impressed. Mattresses and blanket need to be shaken off lint dust. I can see lots of lint bust in the room. But its just a small thing to be noticed. Good service above all.
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Dear Mai, It was a great pleasure having you stay at Citadines Marina Halong. Thank you for sharing your feedback about your stay experience with us. I have also noted your observations and suggestions for improvement to the linen dust. We will certainly take them into account when we review them with the respective team members. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Kindest regard Vu Nhu Tung Guest Service Manager
Exceptional”
Great standard. Great staff and food. Well worth it.
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Dear Gerald, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. From all of us at Citadines Marina Halong, we look forward to welcoming you again to any one of our serviced residences. Kindest Regard Vu Nhu Tung Guest Service Manager
Citadines”
Reasonable for family with delicious food, good facilities, highly recommended for family with young children
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Dear Nguyễn, It was a great pleasure having you stay at Citadines Marina Halong. Thank you for sharing your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best regard Parleen Kaur Residence Manager
Best place ever”
I really enjoy relaxing here
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Dear Luong, We thank you once again for choosing to stay with us and we look forward to having you back soon. Best regard Parleen Kaur Residence Manager.
The great hotel”
The great hotel
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Dear Chun, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager