Very good 8.0
Based on 529 reviews

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About this property


Citadines Mercer Hong Kong, located in Hong Kong Central/Sheung Wan Area, is a popular choice for travelers. Set in the excitement of the city, this 4.5-star hotel commands an excellent location and provides access to the city's biggest attractions. Also within easy reach are Amelia Johnson Contemporary, Sheung Wan MTR Station, and Antique Street/Hollywood Road. Simply put, all the services and amenities you have come to expect from Dorsett Hospitality International are right in the comfort of your own home. While lodging at this wonderful property, guests can enjoy room service, a restaurant, shuttle service, and Wi-Fi in public areas. Guests can choose from 55 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's outdoor pool and fitness center are ideal places to relax and unwind after a busy day. Citadines Mercer Hong Kong is an ideal place of stay for travelers seeking charm, comfort, and convenience in Hong Kong.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 650 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.2 km
Distance to Airport: 38 km
Internet Usage Fee: 0 HKD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 31
Number of Rooms : 55
Time to Airport (Minutes): 40
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good

based on 529 reviews
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 7.6
  • Food and dining 6.8
Sort by

Raita from Japan
Business travelers
Executive City View
Stayed 3 nights in September 2016
excellent experience
Very friendly staff and cozy to stay there
Reviewed September 27, 2016

Suyin from Singapore
Families with young children
Executive City View
Stayed one night in September 2016
Clean and comfortable stay
Probably an area more suitable for business stay than shopping. We had a free upgrade (though paid similar to 4-5* hotel in causewaybay). Staff was excellent, always very helpful. Room is very clean and shower has good water pressure and sufficient hot water.
Reviewed September 19, 2016

Emile from Netherlands
Executive City View
Stayed 3 nights in August 2016
Good hotel
Good hotel at a perfect location in the center of Hong Kong. Perfect departure point to visit most of the Hong Kong actractions. Very convienient with close access to the MTR and to the airport train station.
Reviewed September 06, 2016

Koi from Malaysia
Business travelers
Stayed one night in August 2016
overall ok
just the price a bit expensive and the member system seem got problem
Reviewed August 29, 2016

Jason from United States
Business travelers
Stayed 3 nights in August 2016
Small room but affordable for Central area
Wish the breakfast had more options
Reviewed August 29, 2016

Bruce from United Kingdom
1 Bedroom Executive
Stayed 4 nights in August 2016
Our trip to Singapore & Hong Kong
The area surrounding the hotel is an eye opener for us foreigners. Once inside the hotel you think your in paradise. We found most of the staff extremely friendly and polite. I must give a special mention to Mark, the man on the front desk in the evenings. An absolutely great friendly and welcoming bloke. The room had a great view and the style was mind blowing. Very accommodating and the breakfast on Level 3 was really nice. The hotel is very close to public transport which was very cheap. Just make sure you have plenty of change. The only negative is that for a clean and decent restaurant you have to go for a 10 - 20 minute walk. Food is very expensive compared to Australia and the quality of the food served was excellent.
Reviewed August 25, 2016

SHENGYE from China
Solo travelers
Studio Executive King Room with Free Minibar and Handy Phone
Stayed 2 nights in August 2016
worth the money!
great location, handy phone, beautiful room
Reviewed August 15, 2016

Sam from Hong Kong
One-Bedroom Executive with Free Minibar and Handy Phone
Stayed 2 nights in July 2016
convenience place
convenience place, staff nice but little bit smell in bathroom
Reviewed July 30, 2016

SUK from South Korea
Business travelers
One-Bedroom Executive with Free Minibar and Handy Phone
Stayed 2 nights in July 2016
Very convenient and excellent
Reviewed July 15, 2016

SUK from South Korea
Business travelers
One-Bedroom Executive with Free Minibar and Handy Phone
Stayed 2 nights in July 2016
Very convenient and excellent
Reviewed July 15, 2016


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