"Easy check in & check out, free parking onsite, buffet breakfast is good."
Mary - December 30, 2019
Location rating score
610 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||9.0|
|Nearest airport||Ninoy Aquino International Airport (MNL)|
|Distance to airport||9.9 km|
Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Citadines Millennium Ortigas is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3100 PHP. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines Millennium Ortigas has a car park on site, as well as additional parking nearby if the first car park is full. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Manila with private transportation, the serviced apartment can arrange both taxis or car rental.
Citadines Millennium Ortigas does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Good place and very near to business district and malls."
January 27, 2020
"Superb location and really spacious and modern rooms!"
December 22, 2019
"super easy to request for toiletries or foot rugs."
February 28, 2020
Ideal for fun and relaxation, Citadines Millennium Ortigas is located in the Pasig area of Manila. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
All the services and amenities you have come to expect from Ascott International are right in the comfort of your own home. Top features of the property include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, kitchen, 24-hour front desk.
Citadines Millennium Ortigas is home to 293 guestrooms. All are tastefully furnished, and many even provide such comforts as scale, sofa, towels, separate living room, desk. The property offers fantastic facilities, including fitness center, outdoor pool, garden, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Manila, Citadines Millennium Ortigas is the perfect venue for an exhilarating and exciting break away.
"The hotel is clean and staff are very accommodating."
March 2, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Citadines Millennium Ortigas
Show reviews that mention
Our new fav for staycations”
Must admit that Citadines Ortigas was not on my list when i was searching where to spend hubby's birthday and new year's eve. I was not familiar about it, that's why. But when I came across it, was impressed with the space, design and amenities available. My family and I always prefer apartment-type rooms where we can prepare simple dishes and have that homey feeling. The blogs and reviews available online were indeed helpful to see what Citadines Ortigas offers. Upon entering our 1BR executive room, everything was impressive. Our kids enjoyed the pool. The rains did not stop them. Complimentary breakfast may be limited with choices, but may still be improved. A hot choco at least for the kids 😉. We'll definitely come back. Kudos to the staff from the security, bell services, front desk and housekeeping.
Dear Shanelle, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Service Manager
Exceptional hotel for business trip”
I really enjoyed staying at Citadines Millennium Ortigas. Only one suggestion from me is the fragrance at the lobby area is too strong which leads me to headache sometimes. I always had to walk fast passing by this area. Hope they can adjust it.
Dear Trang, Thank you for choosing Citadines Millennium Ortigas as your accommodation during your holiday in Ortigas City. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Ana Katrina A. Bacungan Guest Service Manager
Stayed for the New Year’s ”
We stayed there for 2 nights to celebrate the New Year’s with family. If you’re looking for hotel that offers a view to enjoy the fireworks, this is not the hotel - they have no viewing deck... My nieces were upset due to this fact They made it up by arranging a New Year’s Eve slumber party for their guests, and I say, it’s nicely done. They made the kids pop the balloons as the countdown began. My nieces end up enjoying the stayi. The facilities are good, ,their rooms have a generous size, breakfast is just okay, ( As expected from most serviced apattments) , staff is friendly, approachable (decent internet speed despite the high occupancy during our stay.. Just like to suggest to add board games in the residents Lounge, , vanity mirror in the rooms ( it’s so dark in rooms, it’s hard to put on make up ) and a USB port would be nice. Great job, Citadines Ortigas!
Dear Janice, Thank you for your feedback which will be shared with the team at Citadines Millennium Ortigas. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Service Manager
Excellent alternative to the usual hotel”
It's my first time to stay in Citadines, and I was pleasantly surprised with the place. My room was upgraded as bonus! Conveniently located in Ortigas area; room was nicely designed and equipped; great breakfast at Relish; courteous staff that made check in/out quick and hassle free. One improvement I would suggest is sound proofing. My room was on the 20th floor, on the Ortigas side, and traffic noise was very audible.
Dear Theresa, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm regards, Katrina A. Bacungan Guest Service Manager
Great stay! Home in the city”
We just love going back to Citadines Millennium! Pros: Spacious room Clean room Parking space Location, 3 minutes walk to a mall there are convience stores across the hotel Things to improve on: Better breakfast spread wouldve been nice This is the 3rd time we stayed in this hotel, booked for a large bed, but got 2 single beds joined together so the middle space makes it really uncomfortable. Overall, it was a nice hotel. Looks new, I hope they maintain it that way.
Hello Viviene, thank you for your feedback in reference of your recent stay, we are ecstatic to learn that you had a great time and experience during your stay, we thank you for the recommendations and observations, we look forward to welcoming you at any of our Service Residences.
Citadines Millenium EXCEEDED OUR EXPECTATIONS”
Value for money - check Cleanliness - check Location - Check Staff - Check Breakfast - check All the things you are looking for! :) Had one of the best staycations in the Metro. We actually looked somewhere near Ortigas walking distance from Robinsons Galleria where point-to-point buses to Clark International Airport is located. Citadines did not disappoint in terms of proximity to malls and accessibility to transport. Breakfast is delish! They have a variety of selections from breads, cereals and rice meals. Bed and linens are spotless! Toiletries and kitchen utensils/ equipment were all there. All you have to do is chill and feel at home. Definitely one for the books!
Dear Hazzel, Thank you for your beautiful feedback which will be shared with the team at Citadines Millennium Ortigas. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Service Manager
Would love to stay there over and over again! Thank you Citadines Millennium Ortigas and to all of your staff there!
Dear Milet, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Citadines Millennium Ortigas. Warm regards, Katrina Apuan-Bacungan Guest Service Manager
Chill night with a friend ”
I went back in Citadines Ortigas after a week to spend time with my friend as we wanted a not so crowded and noisy place to stay in. It was her first time to see the place and was so happy with the Breakfast at Relish, the Interiors, the Cleanliness, Classic Chic Design and Comfort we both had during our stay. Just like me she had future plans of going back with her parents to spend a night or two. To the staffs and management who attended to us and made our stay at home, thank you! We enjoyed our stay and will go back!
Dear Mary, We thank you for your valued patronage and for recommending us to your friends. It was a pleasure having you stay with us again. We are all happy to hear that we were able to provide both of you a home away from home which is our main goal. We look forward to welcoming you back on your future staycations, see you soon! Best regards, Glenn Magalang Residence Manager
Thank you Citadines Ortigas! Lovely place and friendly staff. Buffet breakfast was very good with vegetarian options. Interiors were homey, cozy and beautiful. Ample parking space. Love everything about this hotel. Must try for couples celebrating anniversaries and special occasions.
Dear Janica, Thank you for your beautiful review. We are pleased to know that you had an exceptional experience and that you loved everything during your stay. You feedback and perfect 10 rating will be shared with the whole Citadines Millennium Ortigas team. Once again, thank you and we hope to welcome you again soon! Warm regards, Ana Katrina A. Bacungan Guest Service Manager
Christmas with Family”
Overall stay was fantastic. My family enjoyed our stay and we had a very memorable Christmas here in Manila. Will definitely go back and stay in Citadines Millenium Ortigas.
Dear Mr. Restituto, Thank you for choosing Citadines and for celebrating your Christmas with us. We definitely enjoyed being of assistance to you and your family as much as you enjoyed your stay. It is always a pleasure to know that the team made your stay memorable. We look forward to seeing you again in your future staycations! Best regards, Glenn Magalang Residence Manager
If I was to stay in Ortigas again I would definitely go back. The room was great for the price. Nice room. Staff was generally friendly and accommodating. Clean room, besides the leaking toilet. Spacious bright room with a great view. Room was much nicer and brighter than Discovery suites (which I stayed at three years ago). Gym was decent and clean. My one complaint is that the restaurant (Relish) is very loud due to the mirrors, numerous picture frames with glass and the glass ceiling in the center of the room. Was considering having a company dinner there but decided against it. Also, it is quite crowded at breakfast at certain times. Breakfast is OK but there are only a few dishes, which was fine for me. Restaurant staff was quite nice though.
Dear Eric, Thank you for choosing Citadines and sharing your stay experience. We are happy to know that you found our rooms nice and the staff accommodating. Please accept our sincerest apologies on inconveniences caused in relation to the leaking toilet. We have relayed this concern to our Engineering Manager for his immediate action. Relish Luxe Café is a concessionaire serving our food and beverage requirements. Rest assured that we shall discuss this with the Restaurant Manager for them to consider and improve on. Best regards, Glenn Magalang Residence Manager
Super love this hotel! ”
It was my second time to stay in Citadines Millenium and just like our first stay, I totally loved it. During our second stay, we had our small kids with us who were both choosy with hotels and they both love Citadines. The spacious room was always clean and properly made up, the staff were helpful and friendly, location is great, breakfast buffet in Relish was great too. Will definitely stay in Citadines again.
Dear Kristal, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Service Manager
Fantastic Hotel and would stay again”
The Hotel is located in the heart of Ortigas. Walking distance to several malls. The room had a kichenette with self catering facilities if you wish. The staff are great to deal with and were super helpful. Special mention to Anne who was very friendly and full of energy at every time of the day we saw her. We highly recommend this hotel.
Dear Rowena, Thank you for your feedback which will be shared with the team at Citadines Millennium Ortigas, especially to Anne. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Service Manager
We booked the 1-bedroom executive. What I love about this property: The room is huge and has a fully equipped kitchen. The staff were extremely nice. I forgot my camera bag in the lobby and they were able to keep it safe. They always smile. They offered to book a car ride for us upon check out. In most cases, channels available to watch in hotels are limited. For most part, you won't like to watch TV. This is not the case for Citadines. They have a lot of channels available, ranging from music, sports, lifestlye, travel, news, local and more. Lastly - location. There are a lot of places to eat within the area. There is a coffee shop downstairs. (located at the back entrance of the hotel) It is also close to a shopping mall. I would love have another staycation here.
Dear Bendixen, Thank you for your wonderful review of Citadines. We are glad the you loved our property and found our staff extremely nice. It was a pleasure to have you stay with us. Our location is definitely one thing that we are proud of about our property. We hope you were able to explore the area. We look forward to your next staycation at Citadines Millennium Ortigas Manila! Best regards, Glenn Magalang Residence Manager
Value for money! ”
Hotel room is clean , cozy and spacious! They have fully equipped kitchen and fast WiFi. Hotel interior is awesome!!!! I super loved the ambiance. My partner and I celebrated our 2nd Anniversary here, I ordered a slice of chocolate cake , was about to pay for it but the hotel gave it to us as complimentary and they even sent someone to our room to play a guitar and a song for us. Very accommodating staff!! Excellent breakfast buffet, I can eat the sausage all day it's so delicious! Will definitely come back and recommend this place to all my family and friends. Kudos to Citadines!!!
Dear Reeza, Thank you for taking the time out to leave us such a wonderful review and for choosing Citadines Millennium Ortigas. We are delighted knowing that you enjoyed your stay with us, as well as the ambiance of our property. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming you back soon! Sincerely, Glenn Magalang
Great Service + Fresh Smelling Hotel”
Hotel has a fresh vibe starting at the entrance. Rooms are spacious. Staff are very accommodating, friendly, and helpful. The buffet breakfast selection that goes with the accommodation was sufficient and has good taste. The room itself is ideal for solo, couple or family travellers. Linens are fresh and cleanliness is remarkable. The suite type room is highly recommended for guests who wanted to combine work vibe (they've got great working table) and a comfortable room to simply relax and have a great sleep. Good job Citadines Team!
Dear Lolita, Thank you for your beautiful review of Citadines Millennium Ortigas. We are very happy to know that you enjoyed your stay! We love hearing feedback like yours as it motivates the whole Citadines Team. Once again, thank you and we look forward to welcoming you back again. Warm regards, Ana Katrina A. Bacungan Guest Service Manager
Definite Relaxing Overnight Stay”
Spacious, clean and with fully equipped kitchen. Units are all well-kept and tastefully decorated. Liberally provided to us are – refreshments while waiting for our key cards during check-in, crabtree and evelyn toiletries, dishwashing stuff. We stayed in the hotel Christmas eve and the number of guests during breakfast of Christmas day was overwhelming. Citadines was able to manage the number of guests and food servings are consistently made available generously. Process of Check-in and check-out was swift. The property has modern amenities such as large pool and fitness center. The place is strategically located for shopping and dining experience, being few steps away from Robinson’s Galleria. Two restaurants are also located within the building: Relish Luxe Cafe and Aburi Japanese Restaurant. An authentic Korean restaurant is just across the street.
Hello Alleni, thank you very much for taking the time to share your feedback in details, we are glad to hear that you had a great stay and experience during your stay, thank you for your recommendation and valued patronage, from all of us in Citadines Millennium Ortigas Manila, we look forward to welcoming you again at any of our Serviced Residences. Merry Christmas and Happy New Year!
Cozy place and great hotel staff”
We enjoyed the place, nice bed and the hotel is well maintained..Walking distance from robinsons galleria... I Love how they surprised us , in our wedding anniversary, they prepare some snacks, balloons, and greetings from citadines family... we felt the warmth welcome , like home.. they also serenaded us with plated cake... so happy and thankful that we choose the hotel in our weekend celebration... great staff and very accommodating to their guest..will be back soon..
Dear Mary, Again, a Happy Anniversary! I am glad to hear that our team was instrumental to make your celebration memorable and that you loved our simple surprises. Thank you for your kind words. It is our top priority to provide our residents a home away from home. We all look forward to being part of your other life's milestones and celebrations. See you soon! Best regards, Glenn Magalang Residence Manager
Everything speaks of elegance and comfort”
Since the hotel is virtually new, towels and linens are white and clean. Room is clean and spacious. Aircon is cold. Furnitures, kitchen appliances and utensils are classy and functioning. Bed is comfortable. There's pool, lounge and gym. I noticed there are only few occupants at the time we stayed in, which is a plus for me. We were able to extend our stay for another hour without extra charge. Only limited food selections for the buffet breakfast, but it's ok. I'm glad there are biscuits to welcome us inside the room, with a simple note on the side. I wish they could give us discount though, 'cause I would love to go back at Citadines in the future. My son was so satisfied with our stay he promised the hotel staff we will return there with our nanay in tow.
Dear Antonette, Thank you very much for staying with us! It truly makes us jubilant to know that you and your son had liked your stay and everything about our new property- beds, rooms, facilities, welcome amenities and many more! Please know that I have already coordinated with our concessionaire restaurant, the Relish Luxe Cafe, on possibly bringing more options to the breakfast buffet to serve you better. Shall you wish to book again with us, please do try to book thru citadines.com to become an online member. Discounts and promos are available on the site all year round. Thank you and see you again soon! Best regards, Glenn Magalang Residence Manager
Excellent staycation option except for one main thing...”
Pros: Excellent location in Ortigas with its proximity to several malls and dining options. Well-equipped kitchen with functioning appliances - wine bottle opener included. Beautifully-designed lobby. I'm a huge fan of muted colors so the color scheme used everywhere had a huge appeal for me. The studio room had much more space than I had initially thought (not cramped at all), so that was a pleasant surprise. Room was spotless, down to the kitchen. Cons: Basement parking is a little tight and cramped. Not a fan of the bed and pillows - bed felt lumpy and I prefer firmer, fuller pillows. Things/bugs bit us when we used both chairs in the room. The main thing that I absolutely hated was the stench that would routinely come up from seemingly nowhere then disappear after a few seconds - this stench came up both in the kitchen and the public pool area. Not sure if it was coming from the exhaust, septic tank, or the construction next door. No idea. But it was horrible.
Dear Althea, We are sorry to hear about your disappointment with Citadines Millennium Ortigas and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our residents’ overall stay at our properties, we hope to be able to welcome you again and have another opportunity to serve you better. Yours sincerely, Katrina Apuan-Bacungan Manager, Guest Service