8.3
Excellent
/10
(1,258 reviews)See what guests said
Highly rated by guests – 86% would recommend
Highly rated by guests – 86% would recommend
Housekeeping20
Children's activities5
View5
See map
8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
Kult Gallery 20 m
Wilkie's Edge 70 m
Tamil Methodist Church (HKBP Singapore) 100 m
PoMo 220 m
Deck Art Galery 240 m
Lasalle College of the Arts 250 m
Sunshine Plaza 280 m
Albert Mall 300 m
Renxin Traditional Chinese Medicine 310 m
Bencoolen Street 310 m
Nearby landmarks
Orchard Road 1.26 km
Singapore Flyer 2.09 km
Sands Skypark Observation Deck 2.31 km
Chinatown 2.35 km
Cloud Forest 2.74 km
Gardens By The Bay East 2.76 km
Singapore Botanic Gardens 3.95 km
National Orchid Garden 3.98 km
Night Safari 12.95 km
Singapore Zoo 12.98 km
Citadines Mount Sophia Singapore

"Great location within walking distance of food outlets and restaurants."

Bryan - December 31, 2019
Studio Citadines Mount Sophia Singapore
Lobby Citadines Mount Sophia Singapore
Lobby Citadines Mount Sophia Singapore
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Removed from saved list
Free Wi-Fi

Citadines Mount Sophia Singapore

8 Wilkie Road #01-26 Wilkie Edge, Bugis, Singapore, Singapore, 228095 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 420 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Separate living room

Value for money8.2
Distance to city center1. Km
Location rating8.4
Nearest airportSeletar Airport (XSP)
Distance to airport12.9 km

Rooms available at Citadines Mount Sophia Singapore

Excellent
Room comfort & quality
8.2
2 Bedroom Executive
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 queen bed or 1 double bed...
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Studio
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Studio Executive
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive One-Bedroom Apartment
...
  • Room size: 56 m²/603 ft²
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Executive Two-Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices
Deluxe One-Bedroom Apartment
...
  • Room size: 48 m²/517 ft²
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Deluxe Apartment One Bedroom
...
  • Shower
  • Kitchenette
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
  • Kitchenette
Enter dates to see prices

What people love about Citadines Mount Sophia Singapore

  • 10.0
    Exceptional
    Spaciousness

    "You have so much space and all the comforts of home."

    David

    |

    April 1, 2019

  • 7.6
    Very good
    Staff 

    "Some staff were openly nice to only white guests."

    Esha

    |

    February 28, 2020

  • 10.0
    Exceptional

    "We were on the top floor and it was very quiet."

    David

    |

    April 1, 2019

Property ranking|Compared to 866 Singapore properties
See all rankings
Room size
48 sqm.
Room comfort score
8.2/10
Couples review score
8.4/10
Value for money score
8.1/10
Bigger than
93
%
of Singapore properties
Better than
89
%
of Singapore properties
Better than
84
%
of Singapore properties
Better than
83
%
of Singapore properties
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Overall rating:
8.3
Excellent
1,258 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.4
Read all reviews >
What travelers say they love:
Great staff, great location, and all-around good experience.
Kenneth from United States
Family with young children
More about Citadines Mount Sophia Singapore

More about Citadines Mount Sophia Singapore

The serviced residence is centrally located on Orchard Road. Dhoby Ghaut, Bugis and Little India MRT stations are within a 10 - 15 minutes walk from the property. Flanked by many attractions and entertainment complexes like Shenton Way, Raffles Quay, Bugis+, Bugis Junction, Suntec City Convention Centre, Far East Shopping Centre, Pacific Plaza, and Orchard Cineleisure, Citadines Mount Sophia Singapore is perfectly situated to enjoy Singapore’s famed shopping. Spacious and fully-equipped, all units showcase a flexible service menu including Wi-Fi Internet and dry cleaning. On-site is a beautiful garden and a large fitness room where guests can relax and unwind.

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Most talked about facilities

Housekeeping
17 mentions
Breakfast
8 mentions
Taxi
4 mentions
Food & Dining
3 mentions

What they offer

7.6
Very good

"Overall it is good experience and surely will be back."

Joh

|

December 23, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Asian cuisine
Asian cuisine
Hanis Cafe & Bakery - Wilkie Edge
10 m Asian, Cafe, Halal
Wild Rocket @ Mount Emily
20 m Asian, Fusion, Singaporean
Red House
240 m Asian, Chinese, Seafood
Chinese cuisine
Chinese cuisine
Chef Kang
280 m Chinese
Hong Kong Dim Sum Cafe
370 m Chinese
Fu Lin Men
570 m Chinese
Japanese cuisine
Japanese cuisine
Seiwaa
560 m Japanese
Han Cuisine of Naniwa
850 m Japanese
Ryu Japanese Restaurant
910 m Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Citadines Mount Sophia Singapore from real guests

Overall rating
8.3
Excellent
From 1258 reviews
8.5Cleanliness
8.5Location
8.5Service
Agoda Reviews (454)Booking.com Reviews (804)
Rating via Agoda8.1
/
10
Cleanliness8.3
Facilities7.7
Location8.4
Room comfort and quality8.2
Service8.1
Value for money8.2
High score for Singapore
Rating
9+ Exceptional (72)
8-9 Excellent (42)
7-8 Very Good (60)
6-7 Good (33)
<6 Below Expectation (25)
Time of the year
Mar - May (48)
Jun - Aug (43)
Sep - Nov (46)
Dec - Feb (95)
All guests (454)
All room types
All languages

Show reviews that mention 

Showing 232 verified guest comments
12345
10.0
Exceptional
David from Australia
Couple
Studio
Stayed 3 nights in March 2019

A great place to stay. ”

Staying at Citadines Mount Sophia is better than staying in an ordinary Hotel. You have so much space and all the comforts of home. The comfortable couch was very welcome. We were on the top floor and it was very quiet. The staff were great and even organised a big fan for me to use instead of air conditioning because I wasn't well and needed a break from air conditioning. The location is excellent. There is a food court right opposite and small supermarkets close by. Everything you need is there. We had a Studio and they were kind enough to put our friends right next door who also had a Studio and were very impressed with our choice to try Citadines instead of the usual Hotels we usually stay in while in Singapore. We all love Singapore!! We stayed for 3 nights and organised to keep one of the rooms and paid for a late checkout on our last day because we had a night flight home to Australia. Well done Citadines.

Reviewed April 01, 2019

Dear David, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for your heart-warming feedback. We are delighted you enjoyed all aspects of your stay with us. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. Thank you! All of us sincerely hope Citadines Mount Sophia will be upur choice lodging whenever your travels bring you back to Singapore and we invite you to let us know if there is anything we may assist you with your future stays as we would be most happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back. Your valued support is much appreciated. Kind regards, Cynthia Lim, Resident Relations Manager

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Citadines Mount Sophia Singapore
10.0
Exceptional
Yaumi from Indonesia
Business traveler
1 Bedroom Executive
Stayed 8 nights in January 2019

Amazing! Can't wait to be back again :D”

I stayed at Citadines Mount Sophia for 7-days and it was superb! Overall room/unit condition: - Very spacious, with living room (plasma TV, sofa bed, 1 lounge chair), dining table with two chairs and several electric plugs near the dining table and sofa bed, separate toilet + bathroom with bath-tub, and bedroom with double bed with BIG closet - No deposit payment if booking via Agoda KITCHEN - This is the most impressive part, they have a quite spacious kitchen with electric stoves, complete kitchen utensils, and medium/2-doors refrigerator (what do you ask for more?) Cleaning service - They provided a full-cleaning service (even helped with the dish-washing), they have different policies regarding the cleaning service frequencies, depending on how long you are staying Laundry - They have a separate laundry room on another floor Location - Near several MRT stations such as Bencoolen & Bugis and lots of foods/convenience stores/ATM/Starbucks around :)

Reviewed January 27, 2019

Dear Yaumi, Greetings! Your grateful and friendly team at Citadines Mount Sophia Singapore truly appreciates your valued support for our serviced residence and for your valuable feedback on your stay experience with us. All of us are delighted you enjoyed your stay and have found our central location ideal. We are thrilled to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. We sincerely invite you to contact us if there is anything we may assist with your future stays as all of us would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Resident Relations Manager

Responded January 28, 2019
Citadines Mount Sophia Singapore
10.0
Exceptional
Janine from Australia
Group
2 Bedroom Executive
Stayed 7 nights in July 2019

Exceptional”

We were very happy with our 5 days stay at Citadines Mount Sophia. The location very good for access to Bugis, Little India, Orchard Road and MRT. The staff are exceptional extremely helpful. Upon check in Elijah who was on the reception desk discovered that we had paid for 2 rooms instead of 1. He was very kind in helping us sort booking out very quickly and we received our refund from Agoda by the time we checked out 5 days later. We stayed in a 2 bedroom , 2 bathroom executive apartment which was spacious and perfect for myself, hubby and mother in law. Apartment very clean and housekeeping staff were fantastic. Would highly recommend. Can’t wait to return soon.

Reviewed July 17, 2019

Dear Janine, Greetings from your team at Citadines Mount Sophia Singaporet! Thank you for choosing our centrally located serviced residence for your holiday here and for your positive feedback. All of us are delighted you had a wholly enjoyable and comfortable stay with us. It definitely brings us much joy and inspiration to learn you have been highly impressed with our service, especially from our Guest Service team member Elijah, and we are truly thankful for your kind compliment. All of us are indeed heartened to learn you found our strategic location with its close proximity to Little India, shops, eateries and MRT stations perfect for your holiday here. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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Citadines Mount Sophia Singapore
9.2
Exceptional
Theresia from Indonesia
Family with teens
Studio
Stayed 4 nights in December 2018

Wonderful stay!”

We were very happy with our 5 days stay here at Citadines Mount Sophia! The staffs at the receptionist are kind, very welcoming and facilitating! Our room was exceptionally clean. The room service always cleans our room and give us new amenities every day. We could also refill our drinks at the dispenser near the elevator. The place was like our own home; with all the facilities and stuffs in our room. Even plates and cutlery are provided. We didn't buy the breakfast package but you can always eat your breakfast at Wilkie Edge; the mall that's just right beside the serviced apartment. There's this shop called Hanis which has wide variety of menu for your breakfast, lunch, or even dinner! Can't ask for more! If you are planning on to stay for more than 3 nights, I deeply recommend this place. Thank you for the wonderful stay and thank you for being so accomodating~ <3

Reviewed December 31, 2018

Dear Theresia, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence and for letting us know you had an enjoyable and comfortable stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and further spur our passion to provide the best service in our industry. All of us sincerely hope you will now make our residence your choice lodging whenever you are back in our garden-city. If there is anything we may assist with your future stays, please do not hesitate to let us know as we would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of serving you. All of us earnestly look forward to welcoming you back and being of service to you again soon. We wish your family and you a brilliant and happy 2019! Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

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Citadines Mount Sophia Singapore
8.8
Excellent
HENDRI from Indonesia
Family with young children
1 Bedroom Executive
Stayed 4 nights in December 2018

Citadines Mt Sophia - Great Place to stay @Singapore”

First time using Citadines group facilities, which satisfying enough. We are family with 3 children, booking 1 bedroom executive and stay for 4 night. 1. Room: Spacious and clean 2. Facilities: Gym, Laundry coin, water dispenser in each floor for free. It will be better if you have swimming pool 3. Location: 5 -6 minutes walk to Bencoolen MRT, Rochor MRT. 10 minutes walk to Bugis MRT, Little India MRT. Close to Bugis Junction, Bugis+, Sim-Lim Square. Lots of singaporean street just cross-by the hotel. 4. Good and helpful staff Note: Just wondering, my friend stay at the same time with us with same room type, charged with same price/night, (but booking it from other application). Fact that they don't get charge for sofa bed arrangement is quite shocking. We've been charge $50/night which confusing us since it's inside the room and should be free facility. Repeat Order: yes for sure, but we will try to order it from other application since they include sofa bed arrangement ^__^

Reviewed January 03, 2019

Dear HENDRI, Greetings! Thank you choosing our serviced residence and for letting us know you enjoyed your stay with us. Please be advised we have taken note of your feedback regarding the charges for the use of the extra bed for your children aged 15 years old and 10 years old. As we would like to investigate on your feedback regarding your friend's stay and not being charged for the use of the extra bed which is our sofa-bed, we would like to request your kind assistance to write to our Assistant Guest Service Manager so he may investigate. Please be advised some other travel agencies included the additional charge for the use of the sofa-bed in their total rental bill. For clarification on charges of this sofa-bed set-up, you may wish to confirm with your Customer Service agent at Agoda. Thank you. All of us have enjoyed being of service to your family and you, and we sincerely hope to welcome you back soon. Kind regards, Cynthia Lim, Resident Relations Manager

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Citadines Mount Sophia Singapore
10.0
Exceptional
Rio from Indonesia
Family with young children
Studio Executive
Stayed 4 nights in June 2019

Perfect place to stay”

Credit to Citadines who granted us 1 bedroom apartment instead of studio executive which we booked and paid for. Special thanks for receptionist guy named Elijah who gave us warm welcome and allowing us to enter the room before the required check in time. We really appreciated for making our vacation so perfect and memorable. The room was just perfect, in terms of spacious, clean, comfortable, and equiped with home appliances that meet our needs. The location is strategic. It's easy to find food, restaurants and food district are just across the building. Walking distance to 5 MRT stations, Dhoby Ghaut, Little India, Rochor, Bencoolen, and Bras Basah. There are also convinient stores nearby, seven eleven, fair price express, and watson. There is oxidized water dispenser next to the elevator in every floor. 1 thing the management has to improve, in room 1221 the bathroom door was quite hard to close & open, its kinda stuck to the floor. Thanks Citadines, surely we'll be back again.

Reviewed July 05, 2019

Dear Rio, Greetings from your friendly team at Citadines Mount Sophia! All of us are delighted your lovely family and you had a wholly enjoyable and comfortable stay with us. It was truly our pleasure to be able to assist you with an early check-in as our occupancy situation allowed us to and we sincerely thank you for your kind mention on this matter. All of us are truly humbled and grateful for your lovely compliment for our service, especially your heartwarming mention for our team member Elijah, as it inspires us to always provide the highest level of service in our industry. Thank you! All of us truly enjoyed being of service to your lovely family and you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support and loyalty. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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Citadines Mount Sophia Singapore
9.2
Exceptional
Emily from United States
Family with young children
2 Bedroom Executive
Stayed 3 nights in November 2018

Great value for money - excellent for families”

We had a very pleasant stay at Citadines. We rented the 2 bedroom suite which was very spacious and accomodated our 2 adults and 3 small children very well. There was more than enough space for everyone. We had 2 double beds and asked for one of the 2 sofa beds to be made up and it was perfect. Having two bathrooms was also very convenient. Views from the corner suites 11-13 and 14 are lovely. The hotel is no frills but immaculately kept and staff were helpful and courteous. Location is good as nothing is too far in Singapore. Will definitely recommend it, particularly for families who need more space and the kitchenette.

Reviewed November 06, 2018

Dear Emily, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence and for letting us know you had a great stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. We sincerely hope you will make our residence your favourite lodging whenever you are back in our garden-city. If there is anything we may assist you with, please do not hesitate to let us know as we would be delighted to be of assistance to you. It has truly been our great pleasure and privilege to have of service to you and we genuinely look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

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Citadines Mount Sophia Singapore
10.0
Exceptional
Vaclav from Czech Republic
Couple
1 Bedroom Executive
Stayed 6 nights in January 2019

The perfect place in Singapore”

Staff, views, spaciousness of the apartment, conveniently located, fully equipped, spotless clean. Best hotel we could have wished for! Thanks everyone who was taking care of us at Citadines Mt Sophia for a week - we had a dream stay. Cheers, Vaclav & Nikola

Reviewed February 06, 2019

Dear Vaclav and Nikola, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence. We would like to express our heartfelt appreciation for your lovely compliments for our team’s service. All of us firmly believe in delivering service from the heart, as this is very important in determining our residents’ stay satisfaction and nothing motivates us more than knowing our service has been a big contribution to the success of your stay with us. Thank you for making us feel valued too! We sincerely hope our residence will be your choice lodging whenever your travels bring you back to Singapore. Please do not hesitate to contact us if there is anything we may assist with your future stays. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back and be of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

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Citadines Mount Sophia Singapore
8.7
Excellent
Rachel from United Kingdom
Family with young children
Studio
Stayed 1 night in March 2015

Spacious room, excellent service, great for baby”

helpful efficient staff, large room, central location

Travelling for the first time with our 4-month old baby, we wanted extra space. The Citadines room was perfect with the sofabed as well as a comfy double bed, and we borrowed a cot for our baby. It was great to have a microwave and hot plate for simple cooking in the well-equipped kitchenette. And the laundry downstairs was very useful. The bathroom had a bathtub which was handy for bathing our baby. Everything was perfectly clean and the staff were always attentive and helpful, responding to all our requests promptly. Although not right next to an MRT station, it was a relaxed 10 minute walk to Dhoby Ghaut or a bit further to Bugis. This suited us fine. There is a food court across the road from the hotel and a small mall with Starbucks etc where we often bought food and drinks.

Reviewed March 15, 2015
10.0
Exceptional
Stephanie from Australia
Couple
Studio Executive
Stayed 3 nights in February 2019

Great views, large rooms, accomodating staff”

We booked to stay here for 3 nights and needed to extend for another night and the staff were very accommodating in allowing us to stay in the same room at the same price. We were on the 12th floor and had 270 degree views of the Singapore skyline. The studio executive apartment was spacious and modern. It was nice to have a separate living, sleeping area and kitchen. The shower was large and bright due to a big window. The lobby had a nice modern feel and also loved the fresh aromatherapy fragrance. The wi-fi service was good and very much needed during our stay. Location was pretty good with a less than 10 minute walk to Dhoby Ghaut MRT station. A few convenience stores, restaurants and bars are close by. We would definitely consider staying here again if we came back to Singapore.

Reviewed March 03, 2019

Dear Stephanie, Greetings! Your team at Citadines Mount Sophia Singapore truly appreciates your valued support for our serviced residence and for your valuable feedback on your stay experience with us. All of us are delighted you enjoyed your stay and liked the stunning view from the apartment assigned for your stay. Your heartwarming compliment for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely mention with every team member. We are thrilled to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. We sincerely invite you to contact us if there is anything we may assist with your future stays as all of us would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Resident Relations Manager

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Citadines Mount Sophia Singapore
10.0
Exceptional
Diosa from Philippines
Couple
1 Bedroom Deluxe
Stayed 3 nights in January 2020

Will book this again”

Citadines hotels are my fave to stay in anywhere! The staff are friendly, the lobbies are clean and smells good, the rooms are usually spacious (especially the one we booked) and location is great! Going to the tourist spots would cost you 5-10sgd grab/cab which is a plus if you’re a group of 4 (which is cheaper than commuting). There’s a fairprice nearby and mcdo if you’re hungry at night. Would book again and definitely recommending!

Reviewed February 28, 2020

Dear Diosa, Greetings from your team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence and for your giving us the great opportunity to be of service to your family and you. We are delighted you enjoyed all aspects of your stay with us and have been impressed with our well-appointed apartment. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Kelvin Tan, Assistant Manager, Social Media and Partnerships

Responded April 02, 2020
Citadines Mount Sophia Singapore
9.0
Exceptional
Cornelia from Switzerland
Business traveler
Studio
Stayed 26 nights in February 2010

Citadines”

Nice size of the room, very friendly staff, very clean, I also had free internet in my room package which was very useful
no weaknesses

I stayed at the Citadines for 5 weeks and enjoyed my time here a lot. The staff is professional, very friendly and helpful and you feel all the time very welcome. The room has a good size, was always clean and the kitchen is big enough to cook a nice meal. The hotel is very centrally located, not far from the next MTR (Dhoby Ghaut, about 10min walking) and Orchard Road is easily reachable by bus or on foot. There is always fresh fruit for breakfast.

Reviewed March 06, 2010
9.0
Exceptional
William from New Zealand
Family with teens
Studio
Stayed 3 nights in January 2012

Lovely hotel and very clean”

friendly, roomy, clean

We enjoyed staying at the Citadines as it had a lot of room as we had our daughter with us as well. THe location of the hotel was great and it was easy to either walk or get cabs to where we wanted to go. Staff were also very friendly and we would go back and stay again

Reviewed February 15, 2012
9.6
Exceptional
SRINIVASAN from India
Family with young children
Studio
Stayed 4 nights in October 2019

Best Family Apt Hotel with all amenities”

This Apt Hotel has won our hearts and no doubt we will choose same accommodation next time we visit Singapore. We were greeted well on our Check-In and the process was smooth and quick. We stayed there for 5 days and they said that the cleaning of room will be alternate days but it was the other way. They ensured cleaning is done daily. Yes, on all 4 days the room was kept clean with all bath accompaniments filled. There was a cook top which was really helpful to cook our own meal and carry as my son is allergic to outside food. It was the best international vacation overall.

Reviewed November 30, 2020

Dear SRINIVASAN, Greetings! Your friendly team at Citadines Mount Sophia Singapore truly appreciates your valued support for our serviced residence and for taking time to review your stay with us. All of us are indeed thrilled to learn you enjoyed most aspects of your stay and have been impressed with our team’s service. All of us are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. With your experience staying with us, all of sincerely hope our serviced residence will always be your choice lodging in Singapore and you will recommend us to your family and friends. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your trust and loyalty. Kind regards, The management of Citadines Mount Sophia

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Citadines Mount Sophia Singapore
9.6
Exceptional
Uyen from Vietnam
Family with young children
1 Bedroom Deluxe
Stayed 3 nights in July 2019

Great stay! Clean and comfy room, excellent and heloful staff”

Room is super clean and bigger than hotel room, with futon bed, fitting my family of 5 very well. Staff is friendly, thoughtful and helpful with directions and transportation advice, presented my daughter a lovely teddy bear upon learning that it's her birthday on the day of our arrival. Lobby has a small play ground and big teddy bears, which my children adore! Will stay here again if my family visits Singapore. Thank you!!

Reviewed November 23, 2019

Dear Uyen, Greetings from your friendly team at Citadines Mount Sophia! Thank you for choosing our centrally located serviced residence and for your heart-warming feedback. We are delighted your lovely family and you enjoyed most aspects of your stay with us and have found our spacious apartment ideal for your family's stay requirements. All of us are truly humbled and grateful for your lovely compliments for our service as your kind compliments inspire us to always provide the highest level of service in our industry. It brings us so much joy to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. Thank you for giving us the great privilege and pleasure of being of service to your lovely family and you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

Responded November 23, 2019
Citadines Mount Sophia Singapore
7.7
Very good
Alan from Australia
Family with young children
2 Bedroom Executive
Stayed 3 nights in December 2015

5 nights at the Citadines”

Location, apartment size and helpful staff.

The Citadines served our needs as a group of 4 with plenty of space in the apartment, which included two bedrooms and a fold down sofa. Next door is a small mall with places to eat and a ATM is also available there. A short walk away (4 or 5 minutes) there a group of bar/restaurants and there is also plenty of other restaurants scattered around the area. Overall, a good place to stay which gives easy access to the central area of Singapore city. Also, we found the staff to be very helpful, who carried out their work in a pleasant and friendly manner.

Reviewed December 31, 2015
8.0
Excellent
Dean from United Kingdom
Business traveler
Studio
Stayed 2 nights in September 2009

Hassle Free Stay”

Great location Friendly staff clean quiet great rooms secured (as you need a room key to activate the lift) daily room service lots of restaurants nearby 5 min walk from orchard road taxi rank just across the road 7/11 store nearby
no breakfast pricey for anything extra would be better if the subway is nearer after a long day walk.

Great apartment, very quiet considering it's above a busy street. The staff are very nice and helpful and we got upgraded from studio to deluxe! all amenities in the room, clean and modern. We stayed there for 2 nights, it's reasonably priced given that it's 5minutes walk from dhoby gaut station and orchard road, it's worth it. We didn't bother with breakfast at starbucks, rather there's an array of restaurants and breakfast places in the nearby street to choose from. In fact, there's a cheap food court across the road. It's great for long stay to medium stay guests. We didn't have any bad experience at Citadines at all. Would recommend.

Reviewed September 22, 2009
9.7
Exceptional
Janis from United Kingdom
Couple
Studio
Stayed 6 nights in April 2010

Our lovely April stay in Singapore Citadines”

Cleanliness, position, welcome and service.
A new loo seat would have been good as the surface of ours was marked and therefore looked unclean even when it wasn't.

We had stayed on a previous visit to Singapore and chose to return because of the first-rate welcome and service. We stayed in a Studio apartment which was superbly clean and well-appointed for the two of us with everything needed for a comfortable and accommodateing stay. I would say this applies whether for business or pleasure. The iron and ironing board (not used this time), small kitchen with fridge and microwave, desk with wi-fi, large comfortable bed etc. made the stay a home-from-home. I hope this will be a regular base when we are in SIngapore.

Reviewed April 23, 2010
8.0
Excellent
Laurent from France
Business traveler
Studio
Stayed 3 nights in November 2012

quite a good value vs price ”

I liked the size of the room, the location and the cleanliness

I stayed there for 4 nights in November 2012. Location is quite ok, not so far from the MRT, not so close too. Taxis are plenty anyway if you prefer this mode of transportation. Good dining options near the place, starting from a Had no issue of noise or smell or anything similar. All rooms are non smoking, I guess it's a plus for lots of people. Separate working area is decent, internet quality was good (and free). All in all a nice deal for people who do not care for the number of amenities and the righ breakfast buffet and want to pay less than 250 US$ per night. Which in Singapore is more and more difficult on week days.

Reviewed November 27, 2012
9.0
Exceptional
Katrin from Germany
Family with young children
Studio
Stayed 2 nights in March 2010

GREAT!”

location rooms
none

This is a great hotel if you are looking for modern and chic alternative to the bigger hotels in Singapore! The rooms are extremely spacious and you have the option to self cater! Located in the middle of the city and close to the big shopping road it s hard not to go out and experience the city life though! Highly recommended and great value for money!

Reviewed March 29, 2010
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