2024
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Awarded as a top choice of Agoda travelers in 2024.

Citadines on Bourke Melbourne

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

131-135 Bourke Street, Melbourne CBD, Melbourne, Australia, 3000

Highlights

Location

We really love the location and hospitality of the hotel
Rated highly by Business travelers

Is perfect for business trips.
Great Swimming pool

Great to have a lap pool.
Gym

The room was comfortable and the gym was well-maintained
Excellent room comfort & quality

The room was comfortable and the gym was well-maintained

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Sauna

Airport transfer

Family room

About us

Discover Citadines on Bourke Melbourne, where contemporary design meets stylish comfort. Enjoy stunning rooftop views, a chic lounge bar, and local culinary delights at the on-site café. With easy access to Melbourne's vibrant art, culture, and dining scene, it's ideal for two adventurous travelers. Citadines on Bourke, located in Melbourne CBD, offers easy access to shopping, dining, and cultural attractions. Enjoy a well-equipped fitness center, indoor pool, and sauna for a refreshing stay. Accommodations feature air-conditioning, complimentary Wi-Fi, and some offer stunning city or outdoor views. Iconic landmarks like Block Arcade and Flinders Street Station are less than a kilometer away, and vibrant Hosier Lane is nearby, making this the perfect base for two travelers eager to explore Melbourne. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Location 9.5
Cleanliness 8.8
Service 8.8
Value for money 8.6

Based on 14,615 verified reviews

Location

9.5

Cleanliness

8.8

Service

8.8

Value for money

8.6

Facilities

8.4

Room comfort and qua...

8.4

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Nearest transportation options

Russell St - Stop 7 is within 0.07 km

City Circle Tram is within 0.25 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 542 places in walking distance!

Parking
Available
Walkable places
Croft Institute
80 m
Assin Shop
90 m
Aboriginal Handcrafts
90 m
Anna Thomas Shop
110 m
Chinatown
130 m
Popular landmarks
Block Arcade
490 m
Eureka Skydeck
1.1 km
Melbourne Museum
1.1 km
National Gallery of Victoria
1.1 km
Queen Victoria Market
1.2 km
Closest landmarks
Virgin Active
50 m
Ding Dong Lounge
100 m
InterPark
110 m
Victoria Tourism
130 m
Tong Ren Tang
160 m

Good to know

Value for money8.6
Distance to city center1.0 km
Location rating9.5
Nearest airportEssendon Airport (MEB)
Distance to airport11.4 km

Select your room

1/18

Deluxe Two Bedroom Apartments

62 m²/667 ft²
Max 5 adults
1/18

Executive Two Bedroom Apartment

76 m²/818 ft²
Max 5 adults
1/14

2-Bedroom Deluxe

63 m²/678 ft²
Max 4 adults
2 single beds and 1 king bed
Fits groups

8.8

Excellent

Room comfort and quality
  • Outdoor view

  • 2 bathrooms

1/14

One bedroom Deluxe Apartment

45 m²/484 ft²
Max 4 adults
1 queen bed
1/12

studio deluxe

34 m²/366 ft²
Max 2 adults
1 king bed or 2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality
1/12

Studio Executive

34 m²/366 ft²
Max 2 adults
2 single beds or 1 king bed

9.0

Exceptional

Room comfort and quality
  • City view

1/11

2-Bedroom Executive

77 m²/829 ft²
Max 4 adults
2 single beds and 1 king bed
Fits groups

8.9

Excellent

Room comfort and quality
  • Outdoor view

  • 2 bathrooms

1/10

One Bedroom Executive Apartment

45 m²/484 ft²
Max 4 adults
1 queen bed
  • City view

1/10

1-Bedroom Executive

45 m²/484 ft²
Max 2 adults
1 queen bed

8.9

Excellent

Room comfort and quality
1/9

1-Bedroom Deluxe

45 m²/484 ft²
Max 2 adults
1 queen bed

9.0

Exceptional

Room comfort and quality

Frequently asked questions

While lounging at Citadines on Bourke Melbourne, you can enjoy the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Yes! Citadines on Bourke Melbourne offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

The average travel time to get from Citadines on Bourke Melbourne to the airport is 25 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While lodging at Citadines on Bourke Melbourne, indulge in your early morning or evening stroll at nearby park which include Tianjin Gardens, Former Bureau of Meteorology Weather Station, and Alumni Courtyard.

Citadines on Bourke Melbourne was built in 2010.

Verified past guests that have stayed at Citadines on Bourke Melbourne had an average nightly stay of 3 nights at this property.

Past business travelers that have stayed at this property have given Citadines on Bourke Melbourne an average rating of 8.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Citadines on Bourke Melbourne an average rating of 8.6. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

Citadines on Bourke Melbourne’s community is Melbourne CBD which consists of popular restaurants such as Spice World Hot Pot Melbourne, Hochi Mama, and The George on Collins.

Shopping options in Citadines on Bourke Melbourne’s Melbourne CBD neighborhood consists of Block Arcade and Melbourne Central.

More about Citadines on Bourke Melbourne

More about Citadines on Bourke Melbourne

Experience Luxury and Convenience at Citadines on Bourke Melbourne

Welcome to Citadines on Bourke Melbourne, a 4.5 star hotel located in the heart of Melbourne, Australia. With its prime location and exceptional amenities, this hotel offers a perfect blend of luxury and convenience for both business and leisure travelers. Built in 2010, Citadines on Bourke Melbourne boasts 380 beautifully appointed rooms, ensuring a comfortable stay for every guest. Each room is thoughtfully designed with contemporary furnishings and modern amenities to create a relaxing and inviting atmosphere. Whether you're traveling alone or with your family, you'll find the perfect accommodation to suit your needs. Check-in begins at 02:00 PM, allowing you to start your Melbourne adventure as soon as you arrive. The friendly and professional staff will be there to assist you throughout your stay, ensuring a seamless and hassle-free experience. Check-out is until 11:00 AM, giving you ample time to pack up and bid farewell to this wonderful hotel. Conveniently located just 25 minutes away from the airport, Citadines on Bourke Melbourne offers easy access to and from the city. The hotel is also situated only 1.0 km from the city center, making it an ideal choice for travelers looking to explore Melbourne's vibrant attractions, shopping districts, and dining options. Families with young children will appreciate the hotel's child policy, which allows children between the ages of 3 to 6 to stay free of charge. This makes Citadines on Bourke Melbourne a great choice for a family getaway, where you can create lasting memories without breaking the bank. Additionally, the hotel allows up to 2 pets per room, ensuring that even your furry friends can join in on the fun. Experience the best of Melbourne at Citadines on Bourke Melbourne. Book your stay today and indulge in luxury, convenience, and warm hospitality.

Relax and Unwind at Citadines on Bourke Melbourne's Sauna

At Citadines on Bourke Melbourne, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer a state-of-the-art sauna facility for our guests to enjoy. Step into our sauna and let the heat envelop you, melting away any stress or tension. The sauna provides a tranquil and serene environment, allowing you to unwind and recharge. Whether you're visiting Melbourne for business or leisure, our sauna is the perfect place to escape the hustle and bustle of the city and indulge in some well-deserved self-care.

Stay Active at Citadines on Bourke Melbourne's Sports Facilities

At Citadines on Bourke Melbourne, staying active is a breeze with our top-notch sports facilities. Dive into a refreshing swim in our indoor pool, perfect for a leisurely dip or an invigorating workout. With its tranquil ambiance and comfortable temperature, it's the ideal spot to relax and rejuvenate after a long day of exploring the city. For those looking to break a sweat, our fully-equipped fitness center is at your disposal. Whether you prefer cardio exercises or strength training, our state-of-the-art machines and equipment cater to all fitness levels. Stay motivated and reach your fitness goals while enjoying panoramic views of the city skyline. Best of all, our fitness center is free for all guests, ensuring that you can maintain your workout routine without any additional cost. So, whether you're a fitness enthusiast or just looking to stay active during your stay, Citadines on Bourke Melbourne has everything you need to keep your mind and body in top shape.

Convenient Facilities at Citadines on Bourke Melbourne

Experience a hassle-free stay at Citadines on Bourke Melbourne with its range of convenient facilities. Whether you're traveling for business or leisure, this hotel has everything you need to make your stay comfortable and enjoyable. Stay connected with complimentary Wi-Fi available in all rooms and public areas. Catch up on work or stay in touch with loved ones effortlessly. Need to get some laundry done? Take advantage of the hotel's laundry service and laundromat facilities. Keep your belongings safe with the safety deposit boxes provided. The friendly concierge is always ready to assist you with any queries or requests you may have. For those on the go, the hotel offers express check-in/check-out services, ensuring a seamless and efficient experience. If you need to store your luggage before check-in or after check-out, the hotel's luggage storage facility is at your disposal. Additionally, the dry cleaning service is available for your convenience. With these convenient facilities, Citadines on Bourke Melbourne ensures that your stay is stress-free and enjoyable.

Convenient Transport Facilities at Citadines on Bourke Melbourne

At Citadines on Bourke Melbourne, we understand the importance of convenient transportation options for our guests. Whether you're arriving from the airport or exploring the city, we have a range of transport facilities to suit your needs. Start your journey with ease by taking advantage of our airport transfer service, which ensures a hassle-free arrival and departure. For those traveling with their own vehicles, we offer a car park onsite, allowing you to park your car securely throughout your stay. Please note that car park charges may apply. If you prefer to leave the driving to someone else, our friendly staff can assist you in arranging a taxi service. With these transport facilities at your disposal, you can explore Melbourne and its surrounding areas with ease and convenience.

Modern Comfort and Convenience at Citadines on Bourke Melbourne

At Citadines on Bourke Melbourne, we pride ourselves on providing our guests with modern comfort and convenience. Each of our well-appointed rooms is equipped with a range of facilities to ensure a pleasant and enjoyable stay. Step into your room and be greeted by refreshing air conditioning, allowing you to create the perfect temperature for your comfort. Sit back and relax as you enjoy a selection of inhouse movies on the television, providing entertainment for your downtime. Need to style your hair? No worries - a hair dryer is provided in every room for your convenience. For those who like to indulge, our rooms also come with a mini bar, stocked with a variety of beverages and snacks. Stay connected with the world through satellite/cable TV, offering a wide range of channels to suit your preferences. Keep your drinks and snacks cool in the refrigerator, perfect for storing any leftovers or refreshing beverages. At Citadines on Bourke Melbourne, we understand the importance of providing our guests with a comfortable and enjoyable stay. Our room facilities are designed to cater to your needs, ensuring a memorable experience during your visit to Melbourne, Australia.

Indulge in a Gastronomic Delight at Citadines on Bourke Melbourne

At Citadines on Bourke Melbourne, the dining facilities are designed to cater to every palate and preference. With a range of options available, guests can enjoy a gastronomic delight without having to leave the comfort of the hotel. For those who prefer to cook their own meals, the hotel offers grocery deliveries. Guests can conveniently order their favorite ingredients and have them delivered straight to their doorstep. Whether it's fresh produce, pantry staples, or gourmet items, the hotel ensures that guests have everything they need to whip up a delicious meal in their fully-equipped kitchenette. In addition to the grocery deliveries, Citadines on Bourke Melbourne also boasts an on-site restaurant. The restaurant offers a diverse menu featuring a fusion of local and international cuisines. Guests can savor mouthwatering dishes prepared by skilled chefs using the finest ingredients. The restaurant also provides a cozy and inviting ambiance, making it the perfect spot for a romantic dinner or a casual meal with friends and family. With the convenience of grocery deliveries and the delectable offerings at the on-site restaurant, dining at Citadines on Bourke Melbourne is a truly delightful experience.

Spacious and Luxurious Rooms at Citadines on Bourke Melbourne

Experience the ultimate comfort and luxury at Citadines on Bourke Melbourne with its wide range of room offerings. Whether you are traveling alone or with a group, this hotel has the perfect room for you. Indulge in the spaciousness of the 1 Bedroom Deluxe and 1 Bedroom Executive rooms, each measuring 45 square meters. These rooms feature a comfortable Queen Bed, ensuring a restful night's sleep after a long day of exploring the vibrant city of Melbourne. For larger groups or families, the 2 Bedroom Deluxe and 2 Bedroom Executive rooms are ideal choices. With a generous size of 63 and 77 square meters respectively, these rooms offer the flexibility of either 2 Single Beds or 1 King Bed in each bedroom. If you prefer a more compact yet stylish option, the Studio Executive and Studio Deluxe rooms are perfect for you. With a size of 34 square meters, these rooms offer either 2 Single Beds or 1 King Bed, providing a cozy and comfortable stay. By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest prices for Citadines on Bourke Melbourne, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation with just a few clicks. Experience the convenience and savings of booking through Agoda and make your stay at Citadines on Bourke Melbourne truly memorable.

Discover the Vibrant Heart of Melbourne at Citadines on Bourke Melbourne

Located in the bustling Melbourne Central Business District (CBD), Citadines on Bourke Melbourne offers the perfect base for exploring all that this vibrant city has to offer. With its prime location on Bourke Street, guests are just steps away from an array of iconic landmarks, world-class shopping, and a thriving dining scene. Immerse yourself in the cultural richness of Melbourne as you explore the nearby attractions. Take a leisurely stroll to Federation Square, a bustling hub that hosts a variety of events and houses galleries, restaurants, and bars. Discover the architectural marvel of Flinders Street Station, one of Melbourne's most recognizable landmarks. For art enthusiasts, the National Gallery of Victoria is a must-visit, showcasing an extensive collection of Australian and international art. Shopaholics will delight in the proximity to Bourke Street Mall, a vibrant pedestrian mall lined with department stores, fashion boutiques, and specialty shops. Indulge in retail therapy or simply soak up the lively atmosphere of this bustling shopping district. After a day of exploration, unwind at one of the many trendy cafes, stylish bars, or award-winning restaurants that dot the CBD. With its central location and easy access to public transportation, Citadines on Bourke Melbourne is the perfect choice for both business and leisure travelers looking to experience the dynamic energy of Melbourne CBD. Book your stay today and immerse yourself in the vibrant heart of Melbourne.

Convenient Transportation from Melbourne Airports to Citadines on Bourke Melbourne

Located in the heart of Melbourne CBD, Citadines on Bourke Melbourne offers a prime location for both business and leisure travelers. Getting to this stylish serviced apartment is a breeze, thanks to the convenient transportation options from the nearby airports. If you're arriving at Melbourne Tullamarine Airport, the most common airport for international and domestic flights, you have several transportation choices. The quickest and most hassle-free option is to take a taxi or ride-sharing service, which will take around 30 minutes to reach Citadines on Bourke Melbourne. Alternatively, you can opt for the SkyBus, a dedicated airport shuttle service that operates 24/7. The SkyBus departs from the airport every 10 minutes and takes approximately 25 minutes to reach Southern Cross Station, which is just a short walk away from the hotel. For those arriving at Avalon Airport, located about 55 kilometers southwest of Melbourne CBD, the most convenient way to reach Citadines on Bourke Melbourne is by pre-booking a private airport transfer. This ensures a smooth and comfortable journey, with a driver waiting for you upon arrival. The transfer takes around 50 minutes, allowing you to sit back and relax while enjoying the scenic drive. No matter which airport you arrive at, reaching Citadines on Bourke Melbourne is a seamless experience. With various transportation options available, you can easily start your Melbourne adventure as soon as you land.

Discover Melbourne's Iconic Landmarks Near Citadines on Bourke Melbourne

Situated in the heart of Melbourne, Citadines on Bourke Melbourne is surrounded by an array of iconic landmarks and attractions that will make your stay truly memorable. Just a short stroll away is the renowned Queen Victoria Market, where you can immerse yourself in the vibrant atmosphere and indulge in delicious local produce. For breathtaking panoramic views of the city, head to the Eureka Skydeck, located nearby. Take an elevator ride up to the 88th floor and witness Melbourne's stunning skyline from a whole new perspective. Art enthusiasts will be delighted to find the National Gallery of Victoria in close proximity to the hotel. Explore its extensive collection of art, including works by renowned local and international artists. If you're traveling with family, a visit to the SEA LIFE Melbourne Aquarium is a must. Dive into the underwater world and get up close with fascinating marine creatures. History buffs can step back in time at the Old Melbourne Gaol, where infamous criminals were once held. Take a guided tour and learn about the dark and intriguing past of this historic site. Literature lovers will appreciate the State Library Victoria, a cultural landmark that houses an impressive collection of books and manuscripts. Federation Square, a vibrant public space, is a hub of activity and a great spot to relax and people-watch. Enjoy live performances, art exhibitions, and a variety of dining options. For a taste of Melbourne's nightlife, head to Southbank, a bustling precinct filled with bars, restaurants, and entertainment venues. If you're feeling lucky, try your hand at the Crown Casino, located along the Yarra River. With its wide range of gaming options, world-class restaurants, and exciting entertainment, it's a popular destination for both locals and tourists. Art enthusiasts will also appreciate Hosier Lane, a famous laneway known for its ever-changing street art. Marvel at the vibrant murals and graffiti that adorn the walls, showcasing Melbourne's thriving street art scene. With its prime location and proximity to these iconic landmarks and attractions, Citadines on Bourke Melbourne is the perfect base for exploring the best that Melbourne has to offer.

Convenient Public Transport Stations near Citadines on Bourke Melbourne

Located in the heart of Melbourne, Citadines on Bourke Melbourne offers easy access to a range of public transport stations, ensuring that guests can explore the city with ease. Just a short walk away, you'll find Flagstaff Railway Station and Parliament Railway Station, both of which provide convenient connections to various parts of Melbourne. For a unique way to explore the city, guests can hop on the City Circle Tram, which stops nearby. This free tram service takes you on a scenic route around Melbourne's central business district, allowing you to admire the city's iconic landmarks and attractions. If you're arriving or departing by train, Southern Cross Railway Station is also within close proximity to the hotel. This major transportation hub offers connections to regional and interstate destinations, making it a convenient option for travelers. Additionally, Yarra Trams operate throughout the city, providing a comprehensive network of tram services, including a stop at Russell St - Stop 7, just a short distance from the hotel. Lastly, Flinders Street Railway Station, one of Melbourne's busiest train stations, is also easily accessible from Citadines on Bourke Melbourne. From here, you can easily reach popular destinations such as St Kilda, the MCG, and the Melbourne Arts Centre. With these convenient public transport options at your doorstep, exploring Melbourne has never been easier during your stay at Citadines on Bourke Melbourne.

A Gastronomic Paradise Just Steps Away

Citadines on Bourke Melbourne is surrounded by an array of delectable dining options that are sure to satisfy any craving. Just a stone's throw away, you'll find Pho A Gogo, a local favorite for its authentic Vietnamese pho and other tantalizing dishes. For those seeking a unique dining experience, David's Hotpot offers a mouthwatering selection of hotpot dishes with a modern twist. Universal Restaurant is another must-visit, known for its innovative fusion cuisine that combines flavors from around the world. If you're in the mood for some Asian barbecue, ChangGo Korean BBQ is the place to be, serving up sizzling meats and delicious side dishes. For lovers of Thai cuisine, Dodee Paidang is a hidden gem, serving up traditional spicy soups and flavorful curries. San Telmo is a must-visit for meat lovers, offering a mouthwatering selection of Argentinean steaks and grilled specialties. Pasta enthusiasts will be delighted by Tipo 00, a cozy Italian eatery known for its perfectly al dente pasta dishes. Osteria Ilaria is another Italian gem, offering a contemporary take on classic Italian cuisine with a focus on seasonal ingredients. Finally, for those looking for a trendy spot with stunning views, Arbory Bar & Eatery is the place to be, offering a vibrant atmosphere and a menu featuring delicious cocktails and gourmet bites. With such a diverse range of dining options just steps away, guests at Citadines on Bourke Melbourne will be spoiled for choice.

Shop 'til You Drop at Citadines on Bourke Melbourne

Located in the heart of Melbourne, Citadines on Bourke Melbourne is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopper. Just a stone's throw away from the hotel, you'll find Anna Thomas Shop, a boutique known for its stylish and contemporary fashion. For music enthusiasts, Basement Discs is a must-visit, offering a wide selection of vinyl records and CDs. If you're looking for unique Melbourne souvenirs, Melbournestyle is the place to go, showcasing a curated collection of locally-made products. Bookworms will be delighted by the nearby Hill of Content Shop and Collected Works Bookshop, where you can browse through a wide range of books and literary treasures. Indulge your sweet tooth at Haigh's Chocolates Collins Street, a chocolate lover's paradise. Vintage lovers will also find their haven at OTC retro clothing and collectables, offering a wide range of unique clothing and collectibles. Chiodo Shop is a must-visit for art enthusiasts, showcasing a stunning collection of contemporary artworks. Finally, for those in need of stationery or quirky gifts, Quick Brown Fox and Bison Shop are just a short walk away. With such a variety of shopping landmarks in its vicinity, Citadines on Bourke Melbourne is the perfect choice for a shopaholic's dream getaway.

Affordable Luxury in Melbourne: Citadines on Bourke Melbourne

Discover affordable luxury at Citadines on Bourke Melbourne, where you can experience the best of Melbourne without breaking the bank. With an average room price of just $132, Citadines offers exceptional value for money compared to the average price of a hotel room in Melbourne, which stands at $137. At Citadines on Bourke Melbourne, you'll find a range of stylish and comfortable accommodations to suit every traveler's needs. Whether you're traveling solo, as a couple, or with your family, there's a room option that's perfect for you. From spacious studios to one-bedroom apartments, each room is thoughtfully designed with modern amenities and contemporary decor, ensuring a relaxing and enjoyable stay. Not only does Citadines on Bourke Melbourne offer great value, but it also boasts a prime location in the heart of Melbourne's vibrant CBD. You'll be just steps away from the city's top attractions, including Federation Square, Bourke Street Mall, and the iconic Flinders Street Station. With easy access to public transportation, you can explore Melbourne's renowned laneways, dine at world-class restaurants, and immerse yourself in the city's thriving arts and culture scene with ease. Book your stay at Citadines on Bourke Melbourne today and experience affordable luxury in the heart of Melbourne.

Spacious, Clean Rooms and Friendly Staff

Citadines on Bourke Melbourne is highly praised by its guests for its spacious and clean rooms. Visitors have consistently mentioned the cleanliness and size of the rooms, emphasizing the comfortable and well-maintained environment. The staff at Citadines on Bourke Melbourne have also received numerous compliments for their friendliness and helpfulness. Guests appreciate the warm and welcoming attitude of the staff, who go above and beyond to ensure a pleasant stay. Additionally, the hotel's location is highly regarded, with a tram stop conveniently located in front of the property. Guests also appreciate the great selection of nearby restaurants and the presence of a nice gym. With excellent value for money, Citadines on Bourke Melbourne is a highly recommended hotel for both business and leisure travelers.

Exceptional Customer Ratings at Citadines on Bourke Melbourne

Citadines on Bourke Melbourne has received exceptional customer ratings, making it a top choice for travelers visiting Melbourne, Australia. With an overall rating of 8.7, guests have consistently praised the hotel for its outstanding value, facilities, cleanliness, location, comfort, and staff performance. One of the standout features of Citadines on Bourke Melbourne is its excellent value. With an impressive rating of 8.4, guests appreciate the affordable rates combined with the high-quality amenities and services provided by the hotel. Whether you're a business traveler or on a leisure trip, this hotel offers great value for money without compromising on comfort or convenience. The hotel's facilities have also been highly rated, with a score of 8.3. Guests have access to a range of amenities including a fitness center, business center, and meeting rooms. The well-equipped facilities ensure that guests have everything they need for a comfortable and productive stay. Additionally, the hotel's cleanliness has been praised, with an impressive rating of 8.8. Guests consistently mention the spotless rooms and public areas, highlighting the hotel's commitment to maintaining a high standard of cleanliness. Situated in an unbeatable location, Citadines on Bourke Melbourne has received a remarkable rating of 9.4 for its prime location. Situated in the heart of Melbourne's CBD, guests have easy access to popular attractions, shopping districts, and dining options. Whether you're exploring the vibrant laneways or attending a business meeting, the hotel's central location ensures convenience and easy connectivity. Guests have also raved about the comfort provided by the hotel, with a rating of 8.5. The rooms are spacious, well-appointed, and feature modern amenities, ensuring a relaxing and enjoyable stay. Additionally, the staff performance at Citadines on Bourke Melbourne has received an impressive rating of 8.8. The friendly and attentive staff go above and beyond to make guests feel welcome and ensure their needs are met. With exceptional customer ratings across various categories, Citadines on Bourke Melbourne is a standout choice for travelers seeking a comfortable, convenient, and memorable stay in Melbourne.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Sauna
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Grocery delivery
  • Kitchen
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Blackout curtains
  • Carpeting
  • Close-caption TV
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dishwasher
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • High chair
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • LAN Internet in room [free]
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered deadbolt on door
  • Lowered electrical outlet
  • Lowered view port in door
  • Microwave
  • Mirror
  • Mobility accessibility
  • Non-slip grab bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Seating area
  • Self-closing door
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Transfer shower
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wine glasses

Location

131-135 Bourke Street, Melbourne CBD, Melbourne, Australia, 3000

Exceptional9.5

Location

Airports
  • Essendon Airport (MEB)
    11.4 km
  • Melbourne Airport (MEL)
    19.6 km
Public transportation
  • Russell St - Stop 7
    70 m
  • City Circle Tram
    250 m
Hospital or clinic
  • Tong Ren Tang
    160 m
Shopping
  • Block Arcade
    490 m
Convenience store
  • 7 Eleven
    90 m
Cash withdrawal
  • ATM
    20 m 1 min walk

What's nearby

Popular landmarks
  • Block Arcade
    490 m
  • Eureka Skydeck
    1.1 km
  • Melbourne Museum
    1.1 km
  • National Gallery of Victoria
    1.1 km
  • Queen Victoria Market
    1.2 km
  • SEA LIFE Melbourne Aquarium
    1.3 km
  • Melbourne Cricket Ground (MCG)
    1.6 km
  • Royal Botanic Gardens Victoria
    2.0 km
  • Shrine of Remembrance
    2.0 km
  • Melbourne Zoo
    3.5 km
Nearby landmarks
  • Virgin Active
    50 m
  • Russell St - Stop 7
    70 m
  • Croft Institute
    80 m
  • Assin Shop
    90 m
  • Aboriginal Handcrafts
    90 m
  • Ding Dong Lounge
    100 m
  • InterPark
    110 m
  • Anna Thomas Shop
    110 m
  • Victoria Tourism
    130 m
  • Chinatown
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The apartment is serviced daily except for Sundays and Public Holidays.
  • American Express and Diners card transactions will incur a 2.20% surcharge.
  • MasterCard and Visa card transactions will incur a 1.00% surcharge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center1.0 km
  • Travel time to airport (minutes)25
  • Airport transfer fee105 AUD
The property
  • Year property opened2010
  • Number of floors25
  • Room voltage240
  • Number of rooms 380
  • Non-smoking rooms/floorsno
Parking
  • Daily parking fee45 AUD

Property announcements

Cash will no longer be accepted as a form of payment from 1st May onward.

This property is not participating in the government quarantine program.

Reviews of Citadines on Bourke Melbourne from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 8.0
  • 10
  • 10
  • 8.8
  • 9.6
  • 8.0
  • 9.6

Most recent

  • Location score 9.5 out of 10 and is a high score in Melbourne
    Location9.5
  • Cleanliness score 8.8 out of 10 and is a high score in Melbourne
    Cleanliness8.8
  • Service score 8.8 out of 10 and is a high score in Melbourne
    Service8.8
  • Value for money score 8.6 out of 10 and is a high score in Melbourne
    Value for money8.6
  • Facilities score 8.4 out of 10 and is a high score in Melbourne
    Facilities8.4
  • Room comfort and quality score 8.4 out of 10 and is a high score in Melbourne
    Room comfort and quality8.4
High score for Melbourne

Rating

9+ Exceptional (811)
8-9 Excellent (465)
7-8 Very Good (370)
6-7 Good (114)
<6 Below Expectation (75)

Review summary

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Conveniently located in the CBD, this hotel offers easy access to shops, restaurants, and transportation. The staff's excellent service was praised by guests, creating a warm and welcoming atmosphere. With spacious rooms and well-equipped kitchenettes, guests found the hotel to be exceptional value for money. Its prime location makes it a great base for exploring the city's shopping and sightseeing, as noted by many guests.

Some guests reported that housekeeping needs improvement, with some rooms not serviced for days.

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Show reviews that mention 

Location

Mentioned in 234 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 111 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Service

Mentioned in 107 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Room size

Mentioned in 75 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
4% Unfavourable

Room comfort

Mentioned in 49 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Value for money

Mentioned in 42 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

In room amenities

Mentioned in 30 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Kitchen

Mentioned in 22 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Pool

Mentioned in 20 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
5% Unfavourable
Showing 1,835 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Kim from Australia
    Couple
    1-Bedroom Deluxe
    Stayed 2 nights in March 2026

    “Great apartment in the heart of CBD”

    Wonderful apartment. Had bedroom, bathroom with shower over bath, kitchen and living area. Bed was comfy, couldn’t hear traffic noise, very convenient location. Hotel was clean and had no smell (some smell old/musty). Only let down was it was confusing with the car parking.

    Reviewed March 29, 2026

    Hi Kim, Thank you for taking the time to share feedback. I am glad to hear you enjoyed your stay with us. I apologize if you found the car park confusing. I hope we are given the opportunity to welcome you back next time you are in Melbourne. Kind regards, Te Rieva, Assistant Guest Service Manager

    Responded March 29, 2026
    Citadines on Bourke Melbourne
  2. 8.4
    Excellent
    Green from Singapore
    Couple
    studio deluxe
    Stayed 4 nights in March 2026

    “Safety ”

    I would like to provide feedback regarding an incident during my stay. After our room was cleaned, we noticed that the bath towels and floor mat were not replaced. When we returned to the hotel that night, we requested them and the manager on duty kindly arranged for them to be sent up to our room. However, the following morning around 8:30am, a housekeeping staff knocked on our door. As I took a moment to respond, he opened the door himself before we had given permission to enter. I had to shout to stop him. He then said he was delivering the pillow and towel that we had requested earlier. I informed him that we had already received them the night before, and he quickly closed the door. As two female guests traveling together, this incident made us feel quite unsafe and uncomfortable. Entering a guest room without permission, especially when there is no response yet, is very concerning. If we had not woken up and stopped the housekeeping staff, the situation could have been very disturbing. I hope the hotel can review this matter and reinforce proper procedures with the housekeeping team to ensure guest privacy and safety are respected.

    Reviewed March 16, 2026

    Dear Green, Thank you for providing feedback regarding your recent stay at Citadines on Bourke Melbourne. We sincerely apologize for the incidents you experienced during your time with us, particularly the discomfort and feeling of unsafety caused by the housekeeping staff's actions. We take guest privacy and safety very seriously. The situation you described, where a staff member entered your room without permission before you could respond, is unacceptable and a direct violation of our hotel policies. We have immediately addressed this matter with our housekeeping manager and the staff member involved. We are reinforcing proper procedures and retraining our team to ensure all guests' privacy and safety are respected at all times. We appreciate you bringing the initial issue with the missing towels to our attention as well, and we are glad our manager on duty was able to resolve that for you promptly. Your feedback is invaluable in helping us improve our services. We hope to have the

    Responded March 21, 2026
    Citadines on Bourke Melbourne
  3. 10.0
    Exceptional
    JENA from Singapore
    Couple
    1-Bedroom Executive
    Stayed 6 nights in October 2025

    “Best Stay in the CBD for First Timers in Melbourne ”

    We loved our stay at Citadines on Bourke Street. The location is perfect, with just a minute walk from a tram station. Everything from food to clothing to beauty (Mecca!!) to grocery is just within a 10-minute walking distance (even luxury stores if you’re into that!). We slept very well during our stay, with our 1-BR unit very spacious and clean. One thing to note tho is that they don’t have a washing machine and dryer inside the unit, but I believe there is access to their washing room where you could do your laundry if you need to. Otherwise, everything is perfect! I’ll book here again when I go back to Melbourne!

    Reviewed October 26, 2025

    HI JENA, Thanks for sharing your thoughts on Agoda and we're delighted that you enjoyed your stay. We're looking forward to welcoming you back when you're next in Melbourne. Kind regards, Mark Hibberd - Assistant Residence Manager

    Responded October 31, 2025
    Citadines on Bourke Melbourne
  4. 9.2
    Exceptional
    Tian from Singapore
    Couple
    studio deluxe
    Stayed 8 nights in June 2025

    “Great location, with spacious room”

    Location is great being in the CBD, where most places could be reached by the free tram or even on foot. The room was spacious but as the cleaning seemed to be on alternate days, we had to take out the trash by ourselves on most days. The area to place our own toiletries (soap, shampoo) was small so we had to place them on the floor. Would be good if the size could be bigger. The gym was well-equipped (with the usual absence of a squat rack of course), but the water dispenser seemed to be empty most of the time. Great that there was a washing machine and dryer which charged ~$6 per use. I might try a different place to stay in future, but Citadines is a solid choice that's worth staying.

    Reviewed June 18, 2025

    Hi Tian, Warmest Greetings from Citadines on Bourke Melbourne, Thank you for providing such a detailed review of your recent stay with us. We're pleased to hear that you appreciated our central CBD location, spacious rooms, and well-equipped gym. It's great to know that the convenience of the free tram and the availability of a washing machine and dryer added to your experience. However, we apologize for the inconvenience caused by the alternate day cleaning schedule, the limited space for toiletries, and the issue with the water dispenser in the gym. Your feedback is invaluable, and we will address these concerns with our team to enhance the quality of our services. We understand your desire to explore different accommodations in the future, but we hope to have the opportunity to welcome you back to Citadines. We strive to be a solid choice for our guests, and your feedback helps us continue to improve. Thank you once again for your feedback. Yours sincerely, George Manamel Assistant

    Responded June 22, 2025
    Citadines on Bourke Melbourne
  5. 8.0
    Excellent
    hwee from Singapore
    Couple
    studio deluxe
    Stayed 5 nights in February 2026

    “Good value for money”

    Room - good size with kitchenette which is helpful. Toilet - separate sink area, from WC and shower, which I find helpful. No bidet or flexi shower head which makes washing up after using the WC difficult. Towel racks are all hung low, which made it difficult to use. Cleanliness - housekeeping takes place once every 3 days. It is acceptable, can be improved Front Desk - a number of times, there is only 1 person taking calls, handling guests and food deliveries too. So the wait can be a little stretched. We informed the front desk we needed parking and was informed its available. But wasn;t told booking was required. We were aware of this only after we checked on other points the next morning. Its *** a night but allow multiple entry and exit. Also, it is inhouse, which makes it more convenient. Bed - comfortable albeit slightly worn. Location - very convenient to food, amenities, free tram stop is just a few metres away. Room was quiet, it was the main reason I chose this over all other property I was considering.

    Reviewed February 25, 2026

    Hi Hwee, Thanks for taking the time to share your feedback with us. We appreciate your comments about the value for money, the room size with kitchenette, and the separate sink area. We've noted your points regarding the lack of a bidet or flexi shower head, the low towel racks, and the housekeeping schedule, and will look into how we can improve these aspects. We also apologize for the inconvenience with the front desk wait times and the parking booking miscommunication. We hope to welcome you back again soon. Best regards, Dominique Cristi Asst. Guest Service Manager Citadines on Bourke Melbourne

    Responded March 01, 2026
    Citadines on Bourke Melbourne
Changed to review page 1

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