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Citadines on Bourke Melbourne
Citadines on Bourke Melbourne
Citadines on Bourke Melbourne
Citadines on Bourke Melbourne
Citadines on Bourke Melbourne
Citadines on Bourke Melbourne
Citadines on Bourke Melbourne

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8.7

Excellent

5,715 reviews

5,715 reviews

Housekeeping142
Shops31
View20
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Croft Institute

80 m

Assin Shop

90 m

Aboriginal Handcrafts

90 m

Anna Thomas Shop

110 m

Chinatown

130 m

Popular landmarks
Block Arcade

490 m

Eureka Skydeck

1.1 km

Melbourne Museum

1.1 km

National Gallery of Victoria

1.1 km

Queen Victoria Market

1.2 km

Closest landmarks
Virgin Active

50 m

Ding Dong Lounge

100 m

InterPark

110 m

Victoria Tourism

130 m

Tong Ren Tang

160 m

Citadines on Bourke Melbourne

131-135 Bourke Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

Make your best journey to Melbourne with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 650 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Located in heart of Melbourne

Check-in [24-hour]

Airport transport

Excellent view

40 meters to public transportation

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Pets allowed

Car park

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.4
Distance to city center1.0 km
Location rating9.4
Nearest airportEssendon Airport (MEB)
Distance to airport11.4 km

Rooms available at Citadines on Bourke Melbourne

Excellent
Room comfort & quality

8.5

1 Bedroom Executive
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed and 2 single bed...
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2 Bedroom Executive
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed and 2 single bed...
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studio deluxe
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Studio Executive
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
One Bedroom Deluxe Apartment
...
  • Room size: 45 m²/484 ft²
  • Kitchenette
  • 1 queen bed
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Executive Studio Apartment
...
  • Room size: 34 m²/366 ft²
  • Kitchenette
Enter dates to see prices
One Bedroom Executive Apartment
...
  • Room size: 45 m²/484 ft²
  • Kitchenette
  • 1 queen bed
Enter dates to see prices
Deluxe Studio Apartment
...
  • Room size: 34 m²/366 ft²
  • Kitchenette
Enter dates to see prices

Frequently asked questions

Does Citadines on Bourke Melbourne have a hot tub?

Citadines on Bourke Melbourne does not have a hot tub.

What time is check-in and check-out at Citadines on Bourke Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Citadines on Bourke Melbourne?

Citadines on Bourke Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 105 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines on Bourke Melbourne has a car park right on site for maximum convenience. Parking is available for a fee of 35 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange taxi service.

What are my dining options at Citadines on Bourke Melbourne?

Asian cuisine is available for guests.

Can business events be hosted at Citadines on Bourke Melbourne?

On-site venues and convenient event services make Citadines on Bourke Melbourne an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Citadines on Bourke Melbourne?

Citadines on Bourke Melbourne does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Citadines on Bourke Melbourne?

Russell St - Stop 7 is the closest train, metro, or bus station, about 60 m away from Citadines on Bourke Melbourne.

What restaurants are nearby Citadines on Bourke Melbourne?

Citadines on Bourke Melbourne is located in Melbourne CBD, famous for good restaurants such as Healthy Habits, Ishizuka and Heirloom.

What popular shopping places are close to Citadines on Bourke Melbourne?

Citadines on Bourke Melbourne is located in Melbourne CBD area which features shopping places such as Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Citadines on Bourke Melbourne?

Citadines on Bourke Melbourne is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to Citadines on Bourke Melbourne?

Citadines on Bourke Melbourne is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

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Explore the neighborhood

What people love about Citadines on Bourke Melbourne

  • 8.8

    Excellent
    Location

    "Such a good location for exploring the city."

    Barbara

    |

    June 24, 2022

  • 10

    Exceptional
    Location

    "Good location to all kinds of food, shopping and big living room for family."

    Yeo

    |

    June 19, 2022

  • 10

    Exceptional
    Cleanliness

    "Great location, clean facilities, professional staff"

    Casey

    |

    April 17, 2022

Overall rating:

8.7

Excellent
5,715 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.4
Read all reviews >
What travelers say they love:
Even the budget rooms are enough to satisfy most needs.
Keith from Australia
Solo traveler
More about Citadines on Bourke Melbourne

More about Citadines on Bourke Melbourne

Citadines on Bourke Melbourne

You'll love the exceptional convenience during your stay at Citadines on Bourke Melbourne, located right in the heart of the city center, with an easy access to everything in Melbourne. Variety is the spice of life. Citadines on Bourke Melbourne offers an abundance of choices in activities, with its location just 1.9 km from the Royal Botanic Gardens Victoria. True travelers love good transport options, and Flinders Street Railway Station is just 650 m away from Citadines on Bourke Melbourne, giving your stay the added convenience of accessing one of the city's transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Citadines on Bourke Melbourne. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Melbourne can be assisted with the taxi services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Citadines on Bourke Melbourne. The hotel's room service will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Citadines on Bourke Melbourne offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel. If you like to eat in the privacy of your room, Citadines on Bourke Melbourne can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Citadines on Bourke Melbourne. Warm up at the end of the day with a visit to the sauna. The many offerings at Citadines on Bourke Melbourne ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside Citadines on Bourke Melbourne and explore Melbourne during your stay. Watch the local team play at Melbourne Cricket Ground (MCG) located 1.5 km away, where you can also buy authentic team merchandise. Photograph yourself in front of Eureka Skydeck located 1.0 km away, which people travel great distances to see.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

220 mentions

Internet

42 mentions

Food & Dining

38 mentions

Swimming Pool

27 mentions

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Sauna
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [on-site]
  • Parking [paid]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Close-caption TV
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Dishwasher
  • DVD/CD player
  • Fire extinguisher
  • Free tea
  • Hair dryer
  • Hand sanitizer
  • Heating
  • High chair
  • Hypoallergenic
  • Individual air conditioning
  • Interconnecting room(s) available
  • iPod docking station
  • Iron and ironing board
  • Kitchenette
  • Kitchenware
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lock box in room
  • Lowered deadbolt on door
  • Lowered electrical outlet
  • Lowered view port in door
  • Microwave
  • Mirror
  • Mobility accessibility
  • Non-slip grab bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Seating area
  • Self-closing door
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Transfer shower
  • Trash cans
  • TV [flat screen]
  • Wake up call
  • Wi-Fi [complimentary]
  • Wine glasses
Location
131-135 Bourke Street, Melbourne CBD, Melbourne, Australia, 3000
Exceptional
Location

9.4

Airports

  • Essendon Airport (MEB)
    11.4 km
  • Melbourne Airport (MEL)
    19.6 km

Public transportation

  • Russell St - Stop 7
    70 m
  • City Circle Tram
    250 m

Hospital or clinic

  • Tong Ren Tang
    160 m

Shopping

  • Block Arcade
    490 m

Convenience store

  • 7 Eleven
    90 m

Cash withdrawal

  • ATM
    20 m 1 min walk
What's nearby

Popular landmarks

  • Block Arcade
    490 m
  • Eureka Skydeck
    1.1 km
  • Melbourne Museum
    1.1 km
  • National Gallery of Victoria
    1.1 km
  • Queen Victoria Market
    1.2 km
  • SEA LIFE Melbourne Aquarium
    1.3 km
  • Melbourne Cricket Ground (MCG)
    1.6 km
  • Royal Botanic Gardens Victoria
    2.0 km
  • Shrine of Remembrance
    2.0 km
  • Melbourne Zoo
    3.5 km

Nearby landmarks

  • Virgin Active
    50 m
  • Russell St - Stop 7
    70 m
  • Croft Institute
    80 m
  • Assin Shop
    90 m
  • Aboriginal Handcrafts
    90 m
  • Ding Dong Lounge
    100 m
  • InterPark
    110 m
  • Anna Thomas Shop
    110 m
  • Victoria Tourism
    130 m
  • Chinatown
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The apartment is serviced daily except for Sundays and Public Holidays.
  • American Express and Diners card transactions will incur a 2.20% surcharge.
  • MasterCard and Visa card transactions will incur a 1.00% surcharge.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Airport transfer fee105 AUD
  • Distance from city center1.0 km
  • Travel time to airport (minutes)25

The property

  • Non-smoking rooms/floorsYes
  • Number of floors25
  • Number of rooms 380
  • Room voltage240
  • Year property opened2010

Parking

  • Daily parking fee35 AUD
Property announcements

Cash will no longer be accepted as a form of payment from 1st May onward.

This property is not participating in the government quarantine program.

Reviews of Citadines on Bourke Melbourne from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.3
Location9.4
Room comfort and quality8.5
Service8.7
Value for money8.4
High score for Melbourne
Rating
9+ Exceptional (562)
8-9 Excellent (476)
7-8 Very Good (354)
6-7 Good (116)
<6 Below Expectation (66)
Time of the year
Mar - May (351)
Jun - Aug (415)
Sep - Nov (402)
Dec - Feb (406)
All guests (2,124)
All room types
All languages

Show reviews that mention 

Showing 1,574 verified guest comments
12345
10.0
Exceptional
Diana from Australia
Group
Studio Executive
Stayed 2 nights in October 2010

Fantastic new hotel, fantastic location!”

Location, Cleanliness, brand new hotel, Amenities

After looking at many many many reviews of Melbourne CBD hotels, I booked the Citadines Melbourne on Bourke because I recognised the name as I had stayed in a Citadines in France and found it fantastic. I was not disapointed with this new hotel, the location is fantastic, just a short walk to ChinaTown, the Greek Precinct, Bourke St Mall, and even Lygon St if your willing to stretch your legs. The lobby area is new and clean, with a great colour scheme. The check in was quick and easy and I was pleased that my online booking was confirmed. The Studio executive room is exactly as it appears on the website, the hotel room was very clean & well spaced out. The fact that the basin was on the outside of the bathroom worked well for me as I was travelling with my sister in law and the fact that one person was in the bathroom didnt affect the other being able to use the basin. The pool & gym area were great, perfect for a workout after a long day shopping, or in our case eating at all the great restaurants in Melbourne. Would definitely recomend this hotel for anyone wishing to stay in Melbourne CBD. Looking forward to coming back again.

Reviewed October 27, 2010

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9.6
Exceptional
Irene from Singapore
Group
studio deluxe
Stayed 2 nights in July 2016

Excellent stay @ Citadines!”

Citadines on Bourke is almost the perfect place to put up while in Melbourne for vacation or even for work. Ive stayed there for 4 days in total in 2 different rooms. The room is spotless, spacious with a comfortable bed, cozy couch and a well equipped kitchenette. The hotel is also strategically located within CBD and the free tram zone, with plenty of shopping, cafes and restaurants just within walking distance. Almost all touristic points can be assessed via the free trams. It is also not far from the airports with various transportation modes available. The staff were extremely helpful, welcoming and knowledge in providing us directions. This place is highly recommended!

Reviewed July 06, 2016

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10.0
Exceptional
Tajul from Malaysia
Family with teens
1 Bedroom Deluxe
Stayed 4 nights in August 2017

Excellent as usual”

2nd Citadines visit after Paris. Booked Citadines on Bourke Melbourne on 19-23 August. Check in was a breeze, got the room at 10am. Booked a 1 bedroom apartment for my family of 3. Daughter took the sofabed. Location was great. Tram stop just outside the hotel. Food aplenty within walking distance. Tang Food Emporium just 5 minutes walk. 10 minutes walk to Federation Square, Melbourne Central & major shopping area. Staff very helpful & friendly. Will definitely choose Citadines again.

Reviewed August 28, 2017

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Dear Tajul, Thank you for your review and we are delighted that you had a great stay at Citadines and found our staff friendly and helpful. We hope to see you soon and If I may be of any assistance with your future visit/s, please do not hesitate to contact me, so that I may take personal care of your arrangements Kind regards, Sourabh Sharma Assistant Guest Service Manager

Responded September 01, 2017
Citadines on Bourke Melbourne
9.7
Exceptional
Pamela from Singapore
Family with teens
studio deluxe
Stayed 3 nights in December 2015

Citadines Hotel Reviews”

Room, Location & Housekeeping

We totally love love love and enjoyed our stay in Citadines on Bourke Melbourne. :) Size wise isn't super big but is good enough for 2 pax. And room design and all super modern and nice! The room was very clean and the kitchenette area, bowls, pans and cutlery were very new, clean and modern. Great pool, sauna and gym facilities available. Housekeeping service was excellent. They made the rooms daily and even check back with us if we need any new towels or so when we were not in our rooms during the cleaning timing despite us hanging the Do not disturb signage. Clean bedsheets and towels. I'll definitely come back to stay at this hotel again, will recommend to friends! Fast check-in and out. Good reception service staff attitude. Great location, easy to walk to the trams stop, eateries or shopping areas. 2 thumbs up!

Reviewed December 28, 2015

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9.3
Exceptional
Rob from Australia
Business traveler
Studio Executive
Stayed 2 nights in June 2012

Solid All Round Business Hotel”

Location

This is the second time I have stayed at the Citadines on Bourke Street Melbourne. No issues - check in fast - check out fast - good room but strangely they don`t provide any face washers in the bathroom. Very comfy bed - great view and very clean. This is a slick operation and I had no issues this time - and none the last time either. Only down side is they charge for internet access - about per 24 hours. Would recommend for business or leisure travel - its a great location in Melbourne.

Reviewed June 17, 2012

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8.7
Excellent
dikai from Singapore
Family with young children
2 Bedroom Executive
Stayed 3 nights in December 2014

Pleasant stay with excellent staff service”

Big rooms, location, friendly staff

The hotel is very conveniently located as it is within a short walk to most shopping areas. There is also a tram stop that is just outside the hotel and I could take the tram to DFO Southwharf easily. Although we had to pay for overnight parking, the rate included multiple entries per 24 hours and was decent enough for city parking. The QVM is also just a short 6 minute drive away. What was most commendable was the service standards of the hotel staff. My 1 year old son was sick and threw up in the room. The front desk staff who took my call at midnight (Jason if I'm not wrong) was very patient and helped me to locate the nearest clinic where I could take my son. The next day, we received a very pleasant surprise when the front desk staff (Charlie) put up a small gift for my boy, who was cooped up in the room all day. The gift came with a card, signed by several staff. This extra mile service was something that my family really appreciated as we were very worried for our young boy and also very sorry for messing up the room and sheets. The housekeeping staff was also very considerate and upon our request, left extra sheets and towels for us, just in case our boy throws up again. I would definitely choose Citadines on Bourke Street again if I were to visit Melbourne. Thank you!

Reviewed December 18, 2014

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8.7
Excellent
Lysbeth from United Kingdom
Couple
studio deluxe
Stayed 8 nights in October 2011

Perfect location but no free WiFi.”

Staff are client centered and knowledgeable; truly central location.

The staff were friendly and efficient at all times, gave helpful information whenever asked and responded immediately and positively to any concerns or questions. The studio deluxe accommodation lived up to expectations and enabled us to fix our own breakfasts and light meals to complement visits to restaurants. Although the hotel doesn't have a restaurant/bar, Heirloom within the complex provides breakfast, lunch and dinner or a drink. We couldn't have asked for a better location with so much of the city just a walk away and trams regularly passing the door. Although the hotel was constantly busy, there were always sufficient staff on the desk and our room was a quiet and clean haven to return to after exploring the city. My only quibble would be the charge for Wi-Fi with no free access even in the lobby of the Apart'Hotel. Nonetheless, we wouldn't hesitate to return to Citadines on Bourke on our next visit to Melbourne in the near future.

Reviewed October 29, 2011

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9.3
Exceptional
Richelle from Australia
Couple
studio deluxe
Stayed 5 nights in December 2011

Excellent location”

Well located and friendly staff.

we were visiting melbourne to visit relatives at christmas and to see the boxing day test. we checked in around 6:00am christmas morning and although check-in wasn't until the afternoon the manager kindly allowed us to check in immediately which enabled us to have a much needed rest prior to a family lunch. the apartment hotel was well appointed and very clean. the only downside was a lack of hanging space particularly in the bathroom for towels. i preferred not to use the rail located directly over the toilet and chose the chair instead which was not ideal. the shower could do with a bigger tray for the toiletries but the medicine cabinet style mirror was excellent for storing everything. we were told on check-in that the rooms are not serviced on public holidays which was fine by us as i also read that on the website. a request for more towels and tissues was quickly answered even though it was a public holiday. citadines is in a great location with chinatown one street away, the mall down the hill and a pleasant walk to the mcg. the best thing is the tram stop right outside the door and plenty of convenience stores nearby. would love to try the blue bikes next time we stay in melbourne as the citadines is a great base for exploring the city. we will certainly stay here again as we really enjoyed our stay and the staff were great.

Reviewed January 09, 2012

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9.6
Exceptional
Yvonne from Australia
Family with young children
2 Bedroom Deluxe
Stayed 4 nights in July 2016

Toddler-friendly at excellent location”

Citadines on Bourke was situated in an excellent location, stone's throw away from the famous Tim Ho Wan diners on Bourke, with Chinatown just a couple of minutes away. We were given the top floor with an amazing full glass panel views from the living area of their 2 bedroom apartment. The entire apartment was spotless and was spacious for 2 toddlers to crawl and walk around on the carpeted floor without much supervision. Both bathrooms were in excellent shape with an inbuilt soap dispenser in both theatre shower, as well as the combined bath tub and shower for convenience. Both came with hair dryers and plentiful amenities. The 2 King beds requested were really 4 single beds coupled together to form a king. Nevertheless, this was comfortable. Each room was fitted with individual temperature settings separate to the living which was very handy. Ample storage with built-in robes in both bedrooms, as well as pantry and broom cabinets. Kitchen is fully equipped with 2 electric cook tops, a microwave, dishwasher, and fridge, in addition to a good variety of utensils, cutlery, and all their pots and pans. Excellent for preparing and heating up food for both adults and toddlers. Did not get the opportunity to visit or use their pool because of the cold weather and the fact that we were too distracted by the shops downstairs. All in all, would definitely pick to stay again in the future, especially if travelling with the kids.

Reviewed July 22, 2016

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10.0
Exceptional
Del from Australia
Group
studio deluxe
Stayed 2 nights in March 2012

Excellent hotel-quality service and friendly staff”

Great central location for shopping & the hotel has a wonderful atmosphere with amenities to relax.

citadines on bourke melbourne apartments – absolutely faultless! i found they have easy access security car parking for the ‘out of town’ traveller. concierge staff is genuinely friendly and very helpful. the rooms were immaculately presented, with plenty of room to move. a wonderful indoor heated lap pool, to sooth the aching body after a long day of shopping.

Reviewed April 12, 2012

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9.7
Exceptional
Sin from Malaysia
Couple
1 Bedroom Deluxe
Stayed 3 nights in February 2013

Value for Money ”

Excellant location and Comfortable room

I've stayed in 2 hotels during my recent trip to Melbourne. Citadines was my first and my 2nd hotel was a 5 star luxury hotel. To be honest I enjoyed Citadines more ! One of the reason is because Citadines feels more homely. The room is spacious, new, clean and very comfortable. The front desk staff are welcoming and friendly. Citadines is also located in a central location, so you can easily walk down to Chinatown or grab a bite at all the nearby cafe and restaurants. The tram is also located right in front of the hotel so transport is super easy and if you take a 3 mins walk to Spring Street, you can take the free Tram Service that goes around CBD.

Reviewed March 02, 2013

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9.6
Exceptional
Eugene from Singapore
Couple
studio deluxe
Stayed 4 nights in August 2016

Excellent value for money!”

I've stayed a total of 5 days at Citadines on Bourke. The experience was very positive. From helpful staff to spacious clean rooms. Everything was well done! A round of applause to the staff and management at Citadines on Bourke. Thank you for providing a wonderful stay. If you plan to stay in Melbourne city, I highly recommend this place!

Reviewed August 14, 2016

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8.3
Excellent
Luxi from Germany
Solo traveler
Stayed 1 night in April 2012

Smart and central Apart'hotel in Melbourne”

central location, spacious rooms, friendly service

the citadines on bourke is usually my first choice when i have to stay overnight in melbourne. as an apartment hotel, it combines the best of both worlds - rooms that are designed as temporary homes but offer the same amenities as a hotel. every room comes with a kitchenette (induction stove, fridge, microwave ove, dishwasher, toaster, kettle) and every utensil you could possibly need to cook and plate up a meal. great walk-in shower, pleanty of space, good water pressure and lots of hot water. the rooms are spacious and the design is modern and stylish. the location is central, the service always friendly. in my opinion, the citadines makes the perfect home away from home and i would recommend it whether you visit melbourne for business or pleasure, for 1-2 nights or a couple of weeks, families as well as singles.

Reviewed April 16, 2012

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8.7
Excellent
Raymond from Philippines
Family with young children
studio deluxe
Stayed 3 nights in December 2012

Central location, modern amenities”

central location, modern amenities

got a studio deluxe, which is essentially a studio with a sliding door that splits the room in two, but not fully. was a bit small for 3 adults and 1 child. we managed with an extra bed but we could no longer sit on the couch. the 1br would've been better with its additional 10 sqm of space. apartment amenities were sink, fridge, microwave, pots, pans, cutlery, china, glasses. i wish there was more than 1 seat so we could eat at the table at the same time. location on bourke was excellent. it was a block and a half from the bourke mall, which is pretty much the center of the melbourne cbd, and 3 blocks from federation square, where you can get on the free tour bus. it was also a block a half from the parliament station of the free tram. two 7-11 convenience stores nearby. very nice heated lap pool, though didn't get to use it. staff was kind enough to call my shuttle service even if they were very busy handling all the folks who were checking out. bathroom door lock was busted, which they promptly fixed by replacing it.

Reviewed January 06, 2013

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10.0
Exceptional
Damian from Australia
Couple
studio deluxe
Stayed 1 night in February 2020

My go to place!!”

Staying in Melbourne? Then just make it easy on yourself and stay at Citadines. Beautiful modern rooms with great furnishings and fittings. Very modern and well looked after place. Prices are beyond worth it for the rooms compared to other places as well as it being in an amazingly central location on Bourke Street directly in front of the tram stop. We've stayed here twice and again next week. 10/10!

Reviewed February 29, 2020

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Dear Damian. I am glad that you enjoyed city central location. We see you again. Kind regards Sourabh Sharma Assistant Guest Service Manager

Responded March 25, 2020
Citadines on Bourke Melbourne
9.7
Exceptional
Stephanie from Australia
Solo traveler
studio deluxe
Stayed 5 nights in June 2011

Lovely hotel and service with a smile ”

Location, room perfect and very friendly helpful staff

my stay at citadines on bourke street was most enjoyable. i found the room - a studio deluxe was perfect for me. i also think the location is excellent in relation to theatres, restaurants and shopping. the staff were extremely helpful and friendly and i would have no hesitation in recommending these apartments to anyone travelling to melbourne.

Reviewed July 15, 2011

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10.0
Exceptional
Kim from Australia
Couple
Stayed 1 night in April 2012

Great Location Spacious Room”

Clean Modern and Great Location

We booked citadines on bourke for a romantic weekend away for our anniversary. Staff welcomed us with a room upgrade which was fantastic.Room was very spacious and had a fantastic view of the city skyline. Would definitely stay there on our next trip to melbourne.

Reviewed April 19, 2012

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8.7
Excellent
Gary from Australia
Couple
Studio Executive
Stayed 1 night in October 2012

Modern Style Hotel in Great Location”

Room Layout, Facilities, Staff Friendliness and Great Location

Third time we have stayed at Citadines, The Location is Great for Dining,Shows and catching Trams to other attractions in and around Melbourne. Cleanliness and Friendliness of Staff has been the same on each visit. Allowed us to store baggage on checkout whilst we explored the shoppingof CBD. Easy access from Southern Cross via Tram up Bourke St.

Reviewed October 31, 2012

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10.0
Exceptional
William from United States
Couple
Studio Executive
Stayed 3 nights in August 2018

Nearby Chinatown”

Used Uber to/from Melbourne Airport to Citadines. Nearby resturants and fastfood (McD and Hungry Jacks). Went to nearby Thai massage which was excellent before our flight next day to Sydney after touring the CBD. Free tram zone made getting around the CBD easy. Facilities clean and quiet, Would stay here again if we get a change to visit Melbourne again.

Reviewed October 12, 2018

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Dear William, Thanks for taking the time to leave such a positive review of your stay at Citadines on Bourke. By the sounds of it you had a great escape in Melbourne and were able to take advantage of the location. We look forward to having you stay with us again next time you are in Melbourne. Best regards, Harrison Mylrea Operations Executive

Responded October 15, 2018
Citadines on Bourke Melbourne
9.7
Exceptional
Nuzakat from Australia
Couple
Studio Executive
Stayed 2 nights in August 2014

Great location, fantastic home away from home”

room size, location & cleanliness

Had a very good experience, staff were very accommodating & helped out with everything we needed, incl late check out. Rooms were promptly cleaned by cleaning staff & it was left very tidy & immaculate. The view from our room was breathtaking, who would've thought Melbourne CBD was so beautiful, especially at night. Very short walk to Bourke St. and a little further to emporium, melb central and great dining options. Would definitely stay here again & recommend it to all my friends & family

Reviewed September 01, 2014

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