8.5

Excellent
7.6% this month
/10
(2,711 reviews)See what guests said
Highly rated by guests – 89% would recommend
Housekeeping91
View25
Breakfast11
See map

8.8

Excellent

Location rating score

Excellent location - 1.63 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Australian Cultural Centre

80 m

Epicentrum Walk

160 m

GOR Sumantri

360 m

Pasar Festival Kuningan Sport and Entertainment

370 m

Farmer's Market

390 m

Popular landmarks
Grand Indonesia Mall

3.0 km

Gambir Train Station Building

4.8 km

National Museum

5.0 km

National Monument (MONAS)

5.0 km

Jakarta Cathedral

5.6 km

Closest landmarks
Rumah Sakit Metropolitan Medical Centre Rsmmc

50 m

Embassy of the Russian Federation

110 m

Triyasa Office & Gallery Parking Area

190 m

Watsons

190 m

Embassy of Australia

230 m

Citadines Rasuna Jakarta Apartment

"Check-in and out are very good."

Pascal - May 11, 2022
1 Bedroom Executive Citadines Rasuna Jakarta Apartment
Lobby Citadines Rasuna Jakarta Apartment
Interior view Citadines Rasuna Jakarta Apartment
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Citadines Rasuna Jakarta Apartment

The H Tower, Jl. HR Rasuna Said Kav. 20, Kuningan, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Attention

This property is in high demand!

6 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Value for money8.6
Distance to city center3 km
Location rating8.8
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.9 km

Rooms available at Citadines Rasuna Jakarta Apartment

Excellent
Room comfort & quality

8.4

2 Bedroom Premier
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 1 queen bed & 1 queen bed
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2-Bedroom Deluxe Room
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 single bed and 1 queen be...
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1 Bedroom Executive
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 queen bed
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2 Bedroom Executive
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 queen bed and 2 single be...
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Studio Premiere
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 queen bed
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Studio Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 queen bed
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Two-Bedroom Executive Apartment
...
  • Room size: 98 m²/1055 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
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Two Bedroom Apartment
...
  • Room size: 98 m²/1055 ft²
  • Shower
  • 1 single bed and 1 queen be...
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行政单卧室公寓
...
  • Room size: 63 m²/678 ft²
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One-Bedroom Apartment
...
  • Room size: 61 m²/657 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citadines Rasuna Jakarta Apartment?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Citadines Rasuna Jakarta Apartment?

Citadines Rasuna Jakarta Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 330000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines Rasuna Jakarta Apartment has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Citadines Rasuna Jakarta Apartment?

Wake up to a great buffet breakfast at Citadines Rasuna Jakarta Apartment. Halal breakfast is available for guests. There's an additional charge of 135000 IDR for adults and 67500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Citadines Rasuna Jakarta Apartment?

Citadines Rasuna Jakarta Apartment features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Citadines Rasuna Jakarta Apartment?

Citadines Rasuna Jakarta Apartment does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Citadines Rasuna Jakarta Apartment?

Restaurants including Gandy Steak and Grill Epiwalk, Ming - Dine and Chill and Liquid Exchange are popular in Citadines Rasuna Jakarta Apartment’s neighborhood which is known as Kuningan.

What popular shopping places are close to Citadines Rasuna Jakarta Apartment?

Shopping options in Citadines Rasuna Jakarta Apartment’s Kuningan neighborhood include Kota Kasablanka, Mall Ambasador and Lotte Shopping Avenue.

What are popular attractions near Citadines Rasuna Jakarta Apartment?

Guests at Citadines Rasuna Jakarta Apartment can easily visit Australian Cultural Centre, HR Rasuna Said Road and Taman Bakrie located in the Kuningan area.

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Explore the neighborhood

What people love about Citadines Rasuna Jakarta Apartment

  • 8

    Very good

    "Check-in and out are very good."

    Pascal

    |

    May 11, 2022

  • 8

    Very good
    Location

    "Location is good."

    Pascal

    |

    May 11, 2022

  • 8

    Very good

    "Overall it was a very nice stay."

    Pascal

    |

    May 11, 2022

Overall rating:

8.5

Excellent
2,070 reviews
Cleanliness
8.7
Facilities
8.3
Location
8.8
Read all reviews >
What travelers say they love:
I liked my stay here and I will stay here again
shahid from United Arab Emirates
Solo traveler
More about Citadines Rasuna Jakarta Apartment

More about Citadines Rasuna Jakarta Apartment

Citadines Rasuna Jakarta Apartment

Citadines Rasuna Jakarta Apartment is a distinct addition to Jakarta and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
All offerings provided by Citadines Rasuna Jakarta Apartment help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Citadines Rasuna Jakarta Apartment.
For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Citadines Rasuna Jakarta Apartment. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Citadines Rasuna Jakarta Apartment are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Citadines Rasuna Jakarta Apartment. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Citadines Rasuna Jakarta Apartment caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
A day in will be as fun as a day out with ranges of recreational activities offered at Citadines Rasuna Jakarta Apartment. A relaxing end to every day is possible with a visit to the hot tub, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in Jakarta. Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 2.9 km away.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

91 mentions

Housekeeping

55 mentions

Swimming Pool

33 mentions

Food & Dining

17 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Dishwasher
  • DVD/CD player
  • Flashing door knocker
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Hearing accessible room and/or kit
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered deadbolt on door
  • Lowered electrical outlet
  • Lowered night guard on door
  • Lowered view port in door
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Harlow Brasserie & Bar

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
The H Tower, Jl. HR Rasuna Said Kav. 20, Kuningan, Kuningan, Jakarta, Indonesia, 12940
Excellent
Location

8.8

Airports

  • Halim Perdanakusuma International Airport (HLP)
    7.9 km 30 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.2 km 46 min drive

Public transportation

  • MRT Station Bendungan Hilir
    1.6 km
  • Setiabudi Astra Station
    1.6 km

Hospital or clinic

  • Rumah Sakit Metropolitan Medical Centre Rsmmc
    50 m 1 min walk

Shopping

  • Grand Indonesia Mall
    3.0 km

Convenience store

  • Indomaret
    710 m

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.0 km
  • Gambir Train Station Building
    4.8 km
  • National Museum
    5.0 km
  • National Monument (MONAS)
    5.0 km
  • Jakarta Cathedral
    5.6 km
  • Museum Bank Indonesia
    9.4 km
  • Istiqlal Mosque
    9.8 km
  • Jakarta Old Town
    9.8 km
  • Ancol Dreamland
    10.7 km
  • Beautiful Indonesia in Miniature Park
    14.0 km

Nearby landmarks

  • Rumah Sakit Metropolitan Medical Centre Rsmmc
    50 m
  • Australian Cultural Centre
    80 m
  • Embassy of the Russian Federation
    110 m
  • Epicentrum Walk
    160 m
  • Triyasa Office & Gallery Parking Area
    190 m
  • Watsons
    190 m
  • Embassy of Australia
    230 m
  • Embassy of the Republic of Greece
    300 m
  • Jogging Track GOR Soemantri
    360 m
  • GOR Sumantri
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Sauna and Jacuzzi are currently closed until further notice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee330000 IDR
  • Distance from city center3 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)135000 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors24
  • Number of restaurants1
  • Number of rooms 153
  • Room voltage220
  • Year property opened2013
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Citadines Rasuna Jakarta Apartment from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location8.8
Room comfort and quality8.4
Service8.5
Value for money8.6
High score for Jakarta
Rating
9+ Exceptional (332)
8-9 Excellent (222)
7-8 Very Good (336)
6-7 Good (111)
<6 Below Expectation (86)
Time of the year
Mar - May (268)
Jun - Aug (346)
Sep - Nov (223)
Dec - Feb (250)
All guests (2,070)
All room types
All languages

Show reviews that mention 

Showing 1,087 verified guest comments
12345
9.0
Exceptional
Daryl from Australia
Group
1 Bedroom Executive
Stayed 10 nights in July 2013

Central, convenient & comfortable”

Great rooms, fast internet, location

Having previously lived in the Kuningan area I wanted a hotel there for ready access to Jl Rasuna Said as well as Plaza Festival for proximity to food/shopping. I tried the 1 bedroom apartment in the new Citadines Rasuna and was pleasantly surprised by the quality and size of the rooms, the speed of the internet, the service from the staff and the facilities. The location is very hard to beat and the price of the rooms through Agoda is very hard to beat. I will be staying here again on future trips to Jakarta.

Reviewed August 12, 2013

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10.0
Exceptional
ONG from Singapore
Business traveler
Studio Executive
Stayed 3 nights in September 2015

One of the best service apartment”

Very clean, polite staff and spacious

It was an awesome stay at Citadines Rasuna Jakarta Apartment. The staff is friendly and the room is clean and big. It was an amazing stay. I would definitely recommend the hotel to my friends. Its like staying in your own home. I even cooked in the apartment as it is well equipped with cooking equipments. Great place!!! I would love to visit the hotel again.

Reviewed October 26, 2015

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8.8
Excellent
Kinanthi from Singapore
Solo traveler
Studio Executive
Stayed 4 nights in September 2019

Much better than expected”

Me and my Friend had a satisfying stay in this place, and I recommend Citadines rasuna for a pleasant stay in the heart of Jakarta with affordable price. Pros : Excellent Location, Good price, Big and Nice room, kitchen and basic cooking utensils are available, clean, comfortable bed, Great view at night, amenities with good quality, smooth check in and check out. Things to be improved : A bit hard to find the hotel because the entrance was somehow easy to missed, not enough signs. Breakfast was really nothing special, I recommend to book the room without breakfast. There were a couple of times after we got back to the room that we could smell a cigarette smoke in the bathroom. So either the cleaning crew was smoking while cleaning or someone was in the bathroom smoking :(

Reviewed September 07, 2019

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Dear Ms. Kinanthi, Thank you for your response on September 7, 2019. We are glad to know that you enjoyed your stay with us. At the same time, we are pleased to have met your expectations in service and quality standards. Receiving positive feedback from our guests motivates us to further enhance our commitment to provide better service. I am truly sorry to hear about your unpleasant experience regarding the cigarette smell and breakfast. I therefore wish to extend to you my sincere apologies. I would assure you that i will do investigation regarding the cigarette smell since our room are prohibited for smoking. For breakfast, i will coordinate with the vendor to ask them to improve the quality of food. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Best regards, Amir Faisol Asst. Guest Service Manager

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Citadines Rasuna Jakarta Apartment
9.0
Exceptional
Carmelo from Australia
Solo traveler
Studio Executive
Stayed 2 nights in April 2013

Totally satisfied with choosing this hotel”

Location, spacious room, great amenities

I was totally satisfied with my choice in saying at Citadines Rasuna. When I made my booking here in Agoda for it, there were no reviews so I went for it. This hotel was absolute value for money! The room was very large, it was more like a well spaced studio really. It was very well furnished and designed as well. The hotel is also new and very clean. It had white goods like a microwave and kitchen sinks. The rooftop pool and gym was great too. My high light was the floor to ceiling windows that boasted an awesome view of Jakarta's skyline. The only hiccup I had checking in was the security bond. This hotel accepts cash for it but only in IDR. They charged me 500k. Transport was also easy, you can order a Blue Bird cab from reception anytime. Security guards were everywhere and reception in general was friendly. This hotel is operated by Ascott and I was able to see their consistency during my stay here. If you're looking for  comfortable and almost luxurious stay and absolute value for money, here is the place for you!

Reviewed May 05, 2013

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8.8
Excellent
Sihah from Singapore
Group
2 Bedroom Executive
Stayed 3 nights in March 2018

Great location, friendly staff”

The apartment is clean, spacious and perfect for family/group. We booked for 3 nights and really enjoy our stay. The apartment is well equipped with necessities (and even have washing machine for those who wished to do laundry). Only comment would prolly be the aircon though. May need to be service. Also, the heated indoor swimming pool felt icy cold. (Maybe could check on that too) Overall, Citadines Rasuna is 1 of the best stay we had in Jakarta. Will be back! :)

Reviewed March 20, 2018

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Dear Sihah, Thank you for your recent feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. I have noted your observation for the improvements of the air conditioner and swimming pool. Please be assured that I will coordinate the plans for these enhancements with respective team member. However, please be informed that currently our swimming pool is not using heater system. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Handrian Wijaya Operations Manager

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Citadines Rasuna Jakarta Apartment
8.3
Excellent
Kieu from Singapore
Solo traveler
Studio Executive
Stayed 2 nights in November 2013

Fuss free, simple and clean hotel”

Quick check in, attentive staff, clean environment

My stay at the Citadines Rasuna Jakarta Apartment was a pleasant one with decent facilities provided in the apartment and a good view of the city. The staff were prompt in their service and attentive to my needs. The apartment's location is not ideal and access is poor but it is well located in a business district which was fine.

Reviewed November 27, 2013

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10.0
Exceptional
pamela from New Zealand
Group
2 Bedroom Premier
Stayed 1 night in August 2019

Hospitality on point !”

I booked the hotel for my mum to attend a wedding in Jakarta. I was so amazed on how the communication went so well between me in New Zealand and the hotel crew. I asked them if they can checked them in earlier and make the check-in efficient and easy for an elderly. Mum told me that they treat them with respect and kind mannerisms. Easy check-in and hospitable. The room it self my brother said is huge ( 2 bedroom apartment) Breakfast was nice and enough, the Pool and Jacuzzi is really great. Location is great in Kuningan, if you are keen for a walk you can go to Pasar Festival for dinner. Thank you so much for making my family trip memorable. Appreciated ! Will definitely book with you again :)

Reviewed August 28, 2019

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Dear Ms. Pamela, Thank you for your feedback on 28 August 2019. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely Amir Faisol

Responded August 29, 2019
Citadines Rasuna Jakarta Apartment
9.2
Exceptional
Leitizia from Indonesia
Family with young children
2 Bedroom Executive
Stayed 2 nights in June 2018

Lovely”

This is a lovely apartment with nice facilities for a family stay. Even for ones whose family member is hospitalised and need a place conveniently placed next to the hospital, like ours. The apartment is simple but luxurious, adjacent to the MMC hospital, so we could rest and relax during in between some stressful moments. Even if you’re staying for a short holiday, Citadines is located at the heart of south jakarta, and offer lovely indoor pool and gym facility. Thank you for making our difficult times a little bit better.

Reviewed June 30, 2018

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Dear Leitizia, Thank you for taking the time to write us a wonderful feedback. We are delighted to know that you had enjoyed your overall stay with us. We also appreciate your feedback about our facilities. Your heartfelt words will be shared with the Residence Manager of Citadines Rasuna Jakarta and all team. This would definitely inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences. Yours sincerely Handrian Wijaya Operation Manager

Responded July 03, 2018
Citadines Rasuna Jakarta Apartment
8.7
Excellent
Aki from Finland
Couple
Studio Executive
Stayed 1 night in August 2013

Great value for money serviced appartment”

Room size, room cleanlines, price

I enjoyed one night stopover in Citadines with my girlfriend. We truly enjoyed the place. Citadines is an excellent alternative to stay if visiting southern / central Jakarta. The restaurant downstairs was ok, its easy to access Kuningan and other nearby areas and the room was spacious and top quality.

Reviewed August 20, 2013

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9.0
Exceptional
Putty from Indonesia
Couple
Studio Executive
Stayed 2 nights in February 2014

clean, wide space and fantastic”

locations, unit space, hospitality

It's my several time to stayed in citadines (the H Tower). So pleasant serviced apartment. All unit have many international tv channel and dvd player. Eventhough located in central business of Jakarta and side of main road but the circumstances is quiet do i'd have a nice sleep in every night. Only 3 minutes walks to MMC hospital and plaza festival where u can eat n shop some daily needs.

Reviewed February 18, 2014

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8.4
Excellent
jesrin from Indonesia
Group
2 Bedroom Premier
Stayed 1 night in December 2018

Spacious room with great location”

Before I booked the room, there's a lil confusion about the pricing. at night I checked and when i want to book at the following morning, the price sudden rise for twice from original. But I email the hotel an later the price changed back. I stayed in 2 bedroom Premiere and like it! The room is spacious, they hv 2 bathroom and well-equipped kitchen. We had a comfortable sitting area and dining area. And the room also has a beautiful Jakarta's skyscraper view. The location also good, in the main road of the center of Jakarta. by walking distance, you can find yourself a McD, nice coffee shop, more food options and the 24-hours DimSum.Inc and LuckyCat Cafe. Transportation option also very nice, there's a TransJakarta bus station within 5 min-walk. Easily located for conventional and online taxi. And even there's a direct airport bus from Epicentrum mall, within 15 min-walk from the hotel. For me, this is one of the best option if you want to have an apartment-facility-hotel in Jakarta.

Reviewed December 10, 2018

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Dear Jesrin, Thank you for taking the time to write us the comprehensive feedback. We were delighted to learn that you enjoyed your stay with us for it's perfect location. At the same time we are happy to hear that our products and services could meet with your expectation. The rates set up is always fluctuating based on the number of occupancy and booking demand on that day. However, it is good to know if you have received the expected rate. Once again, thank you for your feedback and we will looking forward to welcome you back at Citadines Rasuna Jakarta. Yours sincerely, Handrian Wijaya

Responded December 14, 2018
Citadines Rasuna Jakarta Apartment
8.0
Excellent
Eddy from Indonesia
Couple
Studio Executive
Stayed 1 night in June 2014

Great hotel but very poor food”

Great Location, Great Room

This is our second time staying at this hotel, but the first time trying its breakfast. The location is excellent. It's in the centre for business district in Rasuna Said / Kuningan area. It is also next to a hospital, malls (Pasar Festival, Epicentrum, Kuningan City, etc.) where there are plenty of eating places, shops and cinemas. There are many great, up scale restaurants nearby too. The room is wonderful. It is bright, large and has great views. I love the large dining table and the kitchen is nice too. The staff were efficient, although occasionally seemed too focus on work and forgot to smile. The free fresh coffee in the receptionist area is great! The breakfast was served at the Ratatouille restaurant in the same building. The variety and quality is TERRIBLE, one of the worst I have seen in any 4-5 star hotels I have stayed. Just bad! The restaurant is not owned or operated by the hotel. They probably worked out an arrangement. I had dined at the supposedly french restaurant before for dinner and it wasn't good. But the breakfast was worse. The gado-gado was like nothing I had ever seen, the peanut sauce was watery and tasteless, the veggies were cold. The bread was cheap, the fruit jam was awful. The omelette was cold and the fruit juice taste like flavoured water. My advice: stay there but skip the breakfast.

Reviewed August 23, 2014

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8.8
Excellent
Dina from Indonesia
Solo traveler
Studio Executive
Stayed 1 night in August 2019

Home away from Home”

Since I moved out from Jakarta, I always stayed in Citadines whenever I visited Jakarta for weekend or business. The room is spacious although the one bed room is not much different than the studio. The only minus is that they only provide two small bottles of water and if you arrive late at the premise, it could be challenging to buy mineral water for the night. The kitchen is basic but enough to survive for 2-3 nights. The place is close to many nice restaurants. The rooms are all non-smoking. The breakfast could be improved.

Reviewed August 29, 2019

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Dear Ibu Dina, It was a great pleasure having you stay at Citadines Rasuna Jakarta. Thank you for sharing your feedback about your stay experience with us on 29 August 2019. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the breakfast area. Ibu Dina, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again. Best Regards, Amir

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Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Jocelyn from Indonesia
Couple
2 Bedroom Executive
Stayed 1 night in August 2018

Awesome Stay! ”

We accidentally booked 2 bedroom premiere which came to our surprise that is a huge apartment for 2 of us. The staff are friendly and really helpful, we really happy to stay here and definitely will stay here again and highly recommended for family & couple. Overall, Citadines will be our priority to stay in Jakarta.

Reviewed August 20, 2018

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Dear Ms. Jocelyn, Thank you for your wonderful feedback. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Handrian Wijaya

Responded August 27, 2018
Citadines Rasuna Jakarta Apartment
8.8
Excellent
devi from Indonesia
Business traveler
Studio Executive
Stayed 2 nights in May 2019

Value for money”

if your looking for a apartment hotel in the middle of CBD Jakarta, then maybe Citadines can be one of your choices. but for the reseptionist, please take serious at everything we say as a guest. when i order a taxi, the reseptions just order it for me and they didn't inform me that the taxi is already at the lobby until i call the reseption again.

Reviewed May 13, 2019

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"Dear Devi, Thank you for taking the time to write us a feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations about our location. I am truly sorry for lack of communication in our Reception team that causes you trip interrupted. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely,"

Responded May 15, 2019
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Sri from South Africa
Business traveler
Studio Executive
Stayed 1 night in October 2019

Home away from home”

I have been staying at Citadines Rasuna for family visit and business trips. Home in Jakarta for me is Citadines.

Reviewed October 28, 2019

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Dear Mrs. Sri, Thank you for your feedback on 28 Oct 2019. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Amir Faiso

Responded October 28, 2019
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Eunikesionita from Indonesia
Family with young children
Studio Executive
Stayed 2 nights in December 2020

Recommended place to stay ”

Stayed here with my husband & our 3yo son. We had a wonderfyl time. Citadines was our first apart hotel experience, and we're not going to regular hotel anytime soon (especially during this pandemic era). We stayed in our room the whole time. It was clean and well equipped. All cooking utensils and cutleries were provided. They also have self-service laundry area we can use for free. Although pool & jacuzzi weren't available during our stay, we highly recommend this place.

Reviewed December 24, 2020

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Dear Ms. Eunikesionita, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation and we were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Amir Faisol

Responded December 29, 2020
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Kinh from United States
Business traveler
Studio Executive
Stayed 3 nights in January 2017

Excellent Serviced Apartments in Central Jarkarta”

I have never visited Jakarta aside from transfers through CGK. The Citadines at the H Tower were incredibly beautiful and a very good experience. The staff were the most helpful people. Their attention to details concerning my transit and room needs was impeccable. I highly endorse this site for short- or long-term housing needs while visiting Indonesia's capital.

Reviewed January 17, 2017

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Dear Kinh, Thank you very much for your review and commendation toward our property, It made us all proud to know that your stay was an enjoyable one. Looking forward to welcome you back on your return visit! Yours sincerely, Kevin Marcel Assistant Guest Service Manager

Responded September 28, 2017
Citadines Rasuna Jakarta Apartment
9.3
Exceptional
Benjamin from France
Business traveler
Studio Executive
Stayed 7 nights in August 2013

Great deal in business area”

Comfort, location, value for money

Ideal for business travelers if you have to spend a few days in Jakarta. Spacy comfortable room for a honest price. Epicentrum mall next door for restaurants, bowling, cinema.. and just 5 minutes cab ride from Grand Kuningan

Reviewed August 22, 2013

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10.0
Exceptional
phil from Australia
Solo traveler
Studio Executive
Stayed 2 nights in August 2018

Cant fault this place”

From walking in the door this place looks classy. Staff super welcoming and professional. My room was a suite and very well priced for the facilities. I was on the 29th floor and the view was spectacular very quiet up there. Room was huge and immaculate. Kitchenette with dining area small lounge area and numerous satellite channels something for everyone. DVD player too. King size bed was very comfortable. Breakfast was also great lots of choice even bangers and mash which surprised me.location is great hospital next door plaza shopping centre 100m away with all the usual western food McDonald's burger king pizza hut Starbucks etc plus many great Indonesian food places which were amazing for the price The gym pool area was being renovated whilst I was there so the staff arranged a taxi to take me to another of their hotels where I did my workout then taxi back all no charge. I cant speak more highly of this place and will definitely be staying here everytime I am back in Jakarta.

Reviewed August 08, 2018

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Dear Phil, Thank you for taking the time to write us a wonderful feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Handrian Wijaya

Responded August 10, 2018
Citadines Rasuna Jakarta Apartment
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