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Citadines Regency Saigon - managed by The Ascott Limited
20 - 22 Pham Ngoc Thach Street, District 3, Ho Chi Minh City, Vietnam, District 3, Ho Chi Minh City, Vietnam, 700000 - See map
In addition to the standard of Ascott Cares, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the District 3 part of Ho Chi Minh City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, steamroom and outdoor pool on-site.
Highlights
Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4948074/-1/d384601882dec18a381428bfc50f8575.jpg?ca=7&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4948074/-1/d384601882dec18a381428bfc50f8575.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4948074/-1/39d1998ffea5573f22e3368e3de57ac2.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4948074/-1/4a5fddf5c8141eb3277402c725b2d7ae.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Exceptional”
Citadines is located 15 minutes away from the city centre which is perfect because in the morning and the afternoon you can stroll through the neighborhood with coffee shops, tea places and restaurants in every street and at night you can have the restful sleep you need because you're away from the city noise. If you want to shop and go out for drinks in the city centre, it's really easy to get a grab and you'll be there in 15 min so it's a win-win situation. Breakfast selection is good and the facilities are superb. The reception staff and housekeeping staff are always so nice and helpful and the rooms are spacious and clean. With a studio type room you'll have everything you need away from home - hot shower, a little kitchen complete with cutleries, a fridge and a microwave. The best part of the room is the comfy queen-sized bed. We really enjoyed our stay in Ho Chi Minh because we got to go home to Citadines and have a place to relax and unwind after a long day. :)
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Dear China, We are extremely grateful for your kind comments of Citadines Regency Saigon. The satisfaction of our guests is always our priority, and we are pleased to have met your expectations. We are thankful for your lovely comments about our staff, breakfast, and facilities. Citadines Regency Saigon is centrally located in District 3, with numerous convenience stores, dining and entertainment options in the neighbourhood. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager
We had a great vacation!”
It’s our first time in Saigon and the location of this hotel is good since the tourist spots are near and you may able to just walk around but be careful with the motorist! The hotel also gave my husband a cake and a greeting card since it was his birthday and we really appreciate it. Room is clean, spacious and smells good. Staff are good in english (well those I had conversation with) and very friendly. Limited choices with the buffet breakfast but that’s okay because they usually greet you with drinks or snacks during afternoon when coming back in the hotel. There’s kfc and tea house just beside the hotel which is a plus if you crave at night. TV has english channels. My recommendation is take grab instead of cab so you’ll avoid running into scammers. All in all 10/10 for us and if we return in Saigon, which we will, we’ll stay here again! Definitely recommended! We love citadines hotels, they deliver the expectations and more. See you again soon!
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Dear Diosa, Thank you for taking the time to leave such an incredible review of Citadines Regency Saigon. We take pride in the services we offer and are delighted to hear about your satisfaction. We are thankful for your lovely comments about our staff, breakfast, and facilities. Citadines Regency Saigon is centrally located in District 3, with numerous convenience stores, dining and entertainment options in the neighbourhood. It was a pleasure to have you here. We appreciate your generous support and kind recommendation. Hope to see you soon! Best regards, Amy Pham - Guest Service Manager
A top notch hotel for a value price”
This is my third time in Vietnam, and Citadines was by far the best hotel for value and experience. I've stayed at far more expensive hotels, but the comfort, style, customer service and amenities are far superior here. The location is great - close to everything, but you're not surrounded by row partying tourists. The rooms were ultra modern, and very well-sized. We got the smallest room size, which was still more than enough space for two people. The gym here is a highlight, with all expensive, brand-new equipment - not just a few treadmills and free weights. There are a variety of machines and ample space for floor work. The staff in particular were wonderful. Amy, the reception manager, was extremely helpful and attentive, going above and beyond to help us with a few tricky requests. She's amazing!! Khong, the gym attendant was also very pleasant - his cheery personality always put us in the best mood. Look no further, this is the best hotel in Ho Chi Minh city!
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Dear Jennifer, Thank you for letting us know how much you enjoyed your stay with us at Citadines Regency Saigon. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. We are pleased to hear that you had a comfortable stay and that you enjoyed our in-house facilities such as the 24 hours fitness centre and our staff. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our staff. We always strive to please our guests and are grateful for the opportunity to serve you. From all of us at Citadines Regency Saigon, we hope to welcome you home again. Best regards, Amy Pham - Guest Service Manager
Excellent choice close to city center”
Room as well as the hotel itself was very clean and fresh. Staff was polite and nice. We had very nice city view from the window. Location vise it was perfect, walking distance from everything important but at the same time in the quiet area on the edge of all the hustle and bustle. Breakfast was better average, nothing spectacular but good enough. We would gladly stay in this hotel again. Perfect value for money.
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Dear Miroslav, Thank you for giving us a perfect score! We’re happy to know that we have given you a great guest experience. As an apart’hotel, we offer a range of rooms from hotel rooms, to studios, and one bedroom apartments and are glad that you took a liking to them. We hope you will consider staying with us once more and we look forward to welcoming you back to Citadines Regency Saigon. Best regards, Amy Pham - Guest Service Manager
Will definitely stay here again! ”
Rooms: well appointed. Comfortable pillows and mattress. Sleep inducing comforter/ duvet. I had a quiet floor and really appreciated it. Great air conditioning too. Ample closet space. * I had a studio room. Previous user cooked in the room so there was still a scent of the last meal eaten/ prepared. Had to ask housekeeping to freshen the room. They did and it was fine after. Bathrooms: would prefer separate shower from the tub. Difficult to hop out of the tub, and is an accident waiting to happen. Water pressure perfect. Lighting was ok but I would have preferred make-up lighting at the sink/ dresser. Also unable to use the hair dryer in the bathroom. Had to use it outside, luckily there was an outlet facing a mirror. Magnifying mirror not available. Gym: surprisingly busy at 9:30pm. Luckily everyone was mature and didn’t hog one station too long. Great machines. Clean and well maintained. Water and towels available. Spin bike a super plus. Breakfast: Sufficient but I didn’t quite enjoy it. I think part of it was that it was really warm. No air-conditioning in the foot outlet the 3 days I was there. I couldn’t enjoy the coffee and pho as it was too warm. Eggs + meat + fruit + cereal + bread + juice available. Many food options available nearby the hotel in case you want more.
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Dear Maria Thank you for taking the time to leave such an incredible review of Citadines Regency Saigon. We take pride in the services we offer and are delighted to hear about your satisfaction. We are thrilled to hear about your satisfactory review of our apartments, rooftop swimming pool, and breakfast. We always strive to provide excellent service and to ensure our guests feel at home with us. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager
Good hotel”
Check-in was smooth and efficient. Room was clean and spacious. The rooftop pool is not big but enough for a casual dip and some sun. Location is good with many eating places within walking distance. A family spa is located right across the road with a good menu. An industrial looking coffee place is also across the road with nice environment and good coffee. Highly recommended.
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Dear Ban, Thank you for making Citadines Regency Saigon your home away from home. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3 and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office and YKC Spa. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5-minute walk as well. We hope you will consider staying with us once more and we look forward to welcoming you back to Citadines Regency Saigon. Amy Pham - Guest Service Manager
Great stay in Ho Chi Minh City”
We had a very good stay in Citadines during our holiday in Ho Chi Minh City, the hotel is new and pretty, spacious room, good facilities, very welcoming and friendly staffs. The location is also great, walking distance to many main attractions or a very short ride with taxi or grab. the breakfast is ok, I'd prefer to go out for some good Pho or Bahn mi nearby (Must try 'Pho Hoa Pasteur' i think they got the best beef Pho in town). Also, the hotel allowed us to check out late which is very helpful! overall recommended this hotel to everybody!
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Dear Hao, Thank you for letting us know how much you enjoyed your stay with us at Citadines Regency Saigon. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3, and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5-minute walk as well. We are delighted to receive your kind recommendation of our apart’hotel and we are looking forward to welcoming you back again. Best regards, Amy Pham - Guest Service Manager
Exceptional”
Pro The hotel located at strategic location, there are a lot of food stall nearby the amenities (within walking distance). It is located at district 3 and it is away from the heavy traffic and it is near to airport (within 15 mins). The room is neat and clean and the staffs are friendly and willing to help. Definitely will come back again Cons The breakfast need to be improve
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Dear Sin, Thank you for taking the time to review Citadines Regency Saigon. It is always a pleasure to hear from our guests. We are glad that you enjoyed your stay with us. We are expanding our breakfast selections and hope you will have the chance to return and try it in the future. We look forward to more opportunities to be of service to you. Thank you for your kind support! Amy Pham - Guest Service Manager
Good hotel for business traveler”
This is one of my favorite hotel in Sai Gon. The location is very good which's close to the center and has GS 25 convenience store + KFC nearby. The room is clean and the bed is comfy. The breakfast has limited options but it's ok for me cause I don't have a demand for eating too much.
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Dear Ms.Phuong, Thank you so much choosing Citadines Regency Saigon as your favorite accommodation in Sai Gon. You positive feedback and sharing encourage us continuously deliver great service to customers. Once again thanks for supporting us and looking forward to welcoming you again at Citadines Regency Saigon soon. Best regards, Luong Dieu Dong - Residence Manager.
Thumbs up Citadines!”
Stayed for 3 nights at Citadines and it is one of the cleanest, best-value for money hotels we've ever stayed at. The facilities in the room are well thought out, from a regular sized fridge (not the mini bar fridges), cutlery, cooking utensils, an induction stove, microwave oven... great for family trips. The hotel is a short walking distance from the Notre Dame, Saigon Post Office and Diamond Plaza Mall. It is easily accessible to further destinations via Grab. Rides to D1 would only cost you 25-30k VND. Breakfast is limited, but good enough. Nearby the hotel (right side, less than 100m) there is a restaurant Que Nha, with slightly expensive but authentic local cuisine for lunch/dinner. One thing to note though - if you are travelling as a family, the room types in the hotel are classified according to floor. i.e. Twin sharing rooms are all on one floor, Queen rooms on another floor. Consider taking the same room type if you would prefer for all to be on the same floor.
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Dear Rena, Thank you for your generous scoring of Citadines Regency Saigon! Your feedback is valuable to us and we appreciate the time you took to write it. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3, and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5 minute walk as well. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager
Excellence and beyond!”
What a beautiful brand new hotel with everything you need. The staff was friendly and helpful. When I came in they had an error in my booking but the staff did all they can to find me the room type I have booked. I was very surprised and satisfied with my stay. Very spacious. Quiet and peaceful. Location is key and the price for value is a win. Definitely will return here next year for my annual vacation. Also, Agoda is the best app/service out there to book a room. You can't go wrong with it!
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Wow, such delightful feedback! Thank for you sharing your experience at Citadines Regency Saigon with us. It is very encouraging to hear that you were pleased with the hospitality of our staff, and we are honored to receive this recommendation from you. We are glad you took advantage of our location in district 3 and proximity to tourist attractions such as the Notre Dame Cathedral, Saigon Post Office, and War Remnants Museum. We are eagerly awaiting your next visit. Amy- Guest Service Manager
My usual go to hotel in Saigon”
Hotel is new and the room is very clean. Service is top notched too. The only down side is the pool, located at the top of the hotel, its rather small and nothing to shout about. Other than that, I would say this is one of the best hotel i had stayed in Saigon.
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Dear Si, Thank you for your terrific review of Citadines Regency Saigon! It brings us such satisfaction to hear that our staff surpassed your expectations. Your generous encouragement is music to our ears and offers great motivation to maintain our high service standards. We are pleased that you enjoyed our central location in District 3 and that you were fond of the numerous dining and entertainment options in our vicinity. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager
Very good hotel and new to Ho Chi Minh City”
The Citadines Regency. If you are considering travelling to Ho Chi Minh City (Saigon) then I can recommend this new hotel (8 months) Citadines, a French word for "city-dweller. Located in a very convenient / quiet district3 which is primarily a financial area and within walking distance of the War Museum, Notre Dame Cathedral of Saigon, and the old American Embassy. This hotel offers many various types of rooms/studios/apartments, so ideal for long-term stays also. A 15M pool and an additional smaller one on the roof, with a Sauna and changing rooms/showers. A well equipped GYM also on the 12th floor and a self-service laundry with washers and driers. There is also of course a traditional laundry service. The rooms are well equipped with Iron/Board, Fridge, Kettle and free coffee sachets and powered milk. A good size safe for laptops/iPads. Same with the bathrooms, which have large showers. Very unusual and very useful a water heater switch. This allows you to heat up your own water.
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Dear Mark, Thank you for leaving a wonderful review. We are glad that you have found our facilities and hospitality to be satisfactory. My team and I look forward to your next visit to Citadines Regency Saigon and we thank you for your kind recommendation. Amy Pham - Guest Service Manager
Excellent”
I love this hotel too much. its very beautiful, clean and safe. This place is quite near centre and you can go anywhere in HCM city quickly. I will come back
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Dear Joile, Wow, such delightful feedback! Thank for you sharing your experience at Citadines Regency Saigon with us. We are glad you took advantage of our location in district 3 and proximity to tourist attractions such as the Notre Dame Cathedral, Saigon Post Office, and War Remnants Museum. It is very encouraging to hear that you were pleased with the hospitality of our staff, and we are honored to receive this recommendation from you. We are eagerly awaiting your next visit. Best regards, Amy Pham - Guest Service Manager
Brand new hotel, everything is excellent. ”
Beautiful building in a quieter area of Saigon, very safe, surrounded by consolidates and good restaurants. Staff is very helpful. Facility is beautiful. Good value for money, too. It’s part of Ascott Group, the brand guarantees quality.
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Dear Ke, My team and I are heartened to receive your kind compliments of Citadines Regency Saigon. We are honoured to be considered one of the best hotels you’ve been to in Asia. We are glad to hear that you enjoyed the hospitality of our Guest Service Team and that you appreciated our spacious rooms and layout. Thank you for making us your preferred accommodation choice, and we hope to welcome you home soon. Best regards, Amy Pham - Guest Service Manager
Really nice place to stay”
In nice but not too busy center business street. It’s a hotel for travelers enjoying convenient location and some local air in Saigon. Close to Notre Dame, 15 minutes walking distance to local market closed to pink cathedral, also coffee shops/tea house just around corner
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Dear Han, Thank you for letting us know how much you enjoyed your stay with us at Citadines Regency Saigon. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It brings us much joy to hear about how much you’ve enjoyed our convenient location in district 3, and our proximity to tourist attractions such as the Notre Dame Cathedral and Central Post Office. In addition to Kentucky Fried Chicken, there are many Vietnamese, Korean, and Japanese eateries within a 5 minute walk as well. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager
Very good!”
I always happy and comfortable about everything when staying here. except for one thing, the food for breakfast here is really tedious!
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Dear Nhu, Wow, such delightful feedback! Thank you for taking the time to review Citadines Regency Saigon. It is always a pleasure to hear from our guests. We are glad that you enjoyed your stay with us. We are expanding our breakfast selections and hope you will have the chance to return and try it in the future. We look forward to more opportunities to be of service to you. Thank you for your kind support! Best regards, Amy Pham - Guest Service Manager
Best Hotel Ever”
Very nice hotel, room very clean, staff helpful & kindness, location is perfect. I love it.
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Dear ALI, Thank you for your generous scoring of Citadines Regency Saigon! Your feedback is valuable to us and we appreciate the time you took to write it. We are thankful for your lovely comments about our staff, breakfast, and facilities. Citadines Regency Saigon is centrally located in District 3, with numerous convenience stores, dining and entertainment options in the neighbourhood. It is such a delight to hear that you had a wonderful experience with us and we truly appreciate your recommendation. We hope to see you again soon! Best regards, Amy Pham - Guest Service Manager
Exceptional”
The room is small but the location is good. KFC, 4Ps, and TLJ are all within 5 mins walk. It's perfect for any visitors since you don't spend much time in the room. The staff is super friendly.
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Dear Shin-hung, Thank you for leaving such a detailed review of Citadines Regency Saigon! Your satisfaction brings us much encouragement and motivates us to better our service standards. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our staff. We always strive to please our guests and are grateful for the opportunity to serve you. From all of us at Citadines Regency Saigon, we hope to welcome you home again. Best regards, Amy Pham - Guest Service Manager
Great rooms good location ”
Stayed at this hotel twice, every time in a one bedroom apartment. It’s really like having your own flat, with small kitchen including washing machine. Location is good not far from the war museum
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Dear Paul, Wow, thank you for leaving us a perfect score! We are honoured to be held in such high regard and to be deemed as the best hotel. Nothing brings us greater satisfaction than knowing we not only met but exceeded your expectations. We are happy to know that you liked our location in district 3 and appreciated the hospitality of our staff. Indeed, our studios and 1 bedroom apartments are equipped with a kitchenette to suit longer stays. It was a pleasure to have you here. We appreciate your generous support and kind recommendation. Hope to see you soon! Best regards, Amy Pham - Guest Service Manager