Excellent 8.2
Based on 720 reviews

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About Citadines Shinjuku Hotel


Citadines Shinjuku Hotel is in a prime location, within close proximity to Tokyo's urban center of Shinjuku East area and Marunouchi and Toei Shinjuku subway stations. This new residence offers a variety of services to meet the needs of both business and leisure guests. Surrounding the hotel are a multitude of trendy restaurants, supermarkets, shopping malls and the Shinjuku Gyoen National Garden. It is a 90-minute drive from the Narita Airport and 50-minute from the Haneda Airport. The nearest subway stations are merely a few minutes walking distance away. Citadines Shinjuku Hotel is a centrally located hotel with personalized services for guests to enjoy.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center

Dining, drinking, and snacking

  • Coffee/tea maker
  • Complimentary bottled water
  • Kitchenette
  • Microwave
  • Vending machine

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Laundromat
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area


  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Japanese
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Maximum children allowed per room is 1. Any additional child will be charged an extra fee.

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 864 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: YES
Number of Floors: 12
Number of Rooms : 160
Parking Fee (per day): 2160 JPY
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type

based on 720 reviews
  • Cleanliness 8.9
  • Facilities 8.2
  • Location 7.8
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.4
  • Food and dining 6.4
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Shirley from Australia
studio twin
Stayed 9 nights in October 2016
Good location in Shinjuku being central wthout being in the mass of crowds.
Friendly, english speaking staff, willing to help with all requests. Comfortable, clean rooms. Location close to all Shinjuku shops, department stores, all types of restaurants and bars, and all manner of entertainment. Basic breakfast, but well priced, and is optional. This could either be a pro or a con, depending on the traveller.
Reviewed October 20, 2016

Yenny from Indonesia
Family with young children
Studio Double
Stayed 2 nights in October 2016
Location is good, room is apartment style so convenient
Bed is already old so it squeak and not comfortable.
Reviewed October 16, 2016

JENIE from Philippines
studio twin
Stayed 3 nights in October 2016
Good accomodation
If you're a type of person who wants a quiet not that busy place in Shinjuku this us a perfect place for you.. Good location, with 7-eleven,lawsons store and subway nearby. Well maintained hotel with complete facilities and extras as well like mini kitchen. Its really homey in here.
Reviewed October 16, 2016

Chittaphone from Laos
Studio Double
Stayed 3 nights in December 2015
Good hotel
Good location
Reviewed October 12, 2016

Tania from Indonesia
Studio Executive Twin
Stayed 5 nights in August 2015
Tokyo fun
Overall the room was good
Reviewed October 12, 2016

Khairunnisa from Singapore
Studio Double
Stayed 5 nights in September 2016
2nd stay in Citidines in Shinjuku
Hotel is conviniently located near a metro station. It also serves as a apartment style with a small kitchenette furnish with a toaster, induction stove, microvawe. Daily housekeeping was great, clean sheets daily. Staff are very friendly and polite and arrange for taxi for me to the airport bus located at the Shinjuku Central. Room has big space to move around, a treasure especially in Tokyo. There is alot of eateries found along the streets. Different choices of type of food e.g japanese, izakayas, italian retaurants and cafe. Quiet neighbourhood. Alot of convinient stores like lawson, family mart and 711 - useful for quick neal fixes. Highly recommend for travellers!!!
Reviewed October 12, 2016

Rochelle from Australia
Studio Double
Stayed 5 nights in October 2016
1st time in Tokyo
This was our 1st stop in Tokyo. We found the location excellent albeit approx 15-20 minute walk to Shinjuku station. Proximity to the famous gardens and golden gai made it the right choice for us input honeymoon!
Reviewed October 08, 2016

natalie from New Zealand
Studio Double
Stayed 2 nights in September 2016
Best staff!
The hotel was fantastic for what we were after. The rooms were spacious and clean. The hotel was is a great position but most of all the staff were incrediable. They helped us with every query and really went above and beyond. Thank you!
Reviewed October 05, 2016

Michelle from Australia
Studio Double
Stayed 4 nights in September 2016
Great pick for Tokyo
This was a great location, far enough away from the chaos, but in a great neighborhood with lots of bars and restaurants. The train is close by and we liked returning here after a busy day sightseeing. The studio was comfortable with everything we needed.
Reviewed October 04, 2016

EC from United States
Studio Double
Stayed 2 nights in September 2016
Place was nice, room was big and clean. Housekeeping was superb. Massage therapist was awesome even if it was 12 am. Had a wonderful stay. If you want to be away from the hustle and busy city, best place to stay.😊
Reviewed September 30, 2016


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