Citadines South Chengdu

Citadines South Chengdu

No 88 Tianfu 3rd Street , ICON Genesis Plaza Tower 5, Hi-Tech Industrial Development Zone,Chengdu, China, New International Conference and Exhibition Center, Chengdu, China, 610041
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Studio Deluxe Twin Citadines South Chengdu
Studio Deluxe Twin
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    Lobby Citadines South Chengdu
    Interior view Citadines South Chengdu
    Interior view Citadines South Chengdu
    Studio Deluxe Room Citadines South Chengdu
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     Citadines South Chengdu

    Guest reviews

    8.6
    Excellent
    /10
    (95 reviews)See what guests said
    9.6
    Exceptional

    "Nice stay!"

    Linton

    -

    March 18, 2017

    9.3
    Exceptional room comfort and quality
    Recommended by 94% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.4
    See map
    Excellent location
    Nearby
    Popular
  • Ito Yang huatang Mall (high-tech)670 m
  • A Thousand Plateaus Art Space1.07 km
  • New Century Global Center3.02 km
  • Suning Plaza4.75 km
  • Kaidan Plaza6.38 km
  • Taiping Temple6.5 km
  • Hi-Tech Sports Park6.56 km
  • Dashijie commercial Plaza7.15 km
  • ZiShan Lu BuXingJie7.5 km
  • Jinli Street10.99 km
  • Value for money8.8
    Distance to city center20km
    Location rating8.4
    Nearest airportChengdu Shuangliu International Airport (CTU)
    Distance to airport9.7 km
    Select your room
    9.3
    Exceptional
    Room comfort & quality
    Studio Executive
    Studio Executive
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed
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    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 128 m²/1378 ft²
    • City view
    • 2 king beds
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    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 114 m²/1227 ft²
    • City view
    • 1 double bed & 1 double bed
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 81 m²/872 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio Deluxe Room
    Studio Deluxe Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio Deluxe Twin
    Studio Deluxe Twin
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
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    Apartment Deluxe One Bedroom
    Apartment Deluxe One Bedroom
    ...
    • Room size: 74 m²/797 ft²
    • Shower
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    Apartment Deluxe Two Bedroom
    Apartment Deluxe Two Bedroom
    ...
    • Room size: 114 m²/1227 ft²
    • Shower
    Enter dates to see prices
    Apartment Executive One Bedroom
    Apartment Executive One Bedroom
    ...
    • Room size: 81 m²/872 ft²
    • Shower
    Enter dates to see prices
    Have a question for Citadines South Chengdu?

    What people love about the property

    • 10.0
      Exceptional

      "Big room, comfy, nice breakfast."

      Tuyet N.

      |

      November 15, 2016

    • 8.8
      Excellent

      "The stay is pleasant."

      Lee

      |

      August 1, 2016

    • 10.0
      Exceptional

      "Friendly, efficient staff and a beautiful, modern and clean apartment."

      Johanna

      |

      April 9, 2016

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    More about Citadines South Chengdu

    More about Citadines South Chengdu

    8.4
    Excellent

    "Has kitchenette with fridge"

    Kara

    |

    August 30, 2018

    An overview

    Show less

    What they offer

    7.2
    Very good

    "The recent stay was good whereby the checkin was efficient,..."

    Manish

    |

    June 11, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (95)Booking.com Reviews (381)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.4
    Location8.4
    Room comfort and quality9.3
    Service8.3
    Value for money8.8
    Provided by verified guests of Agoda
    All languages
    All guests (95)
    All room types
    Showing 54 verified guest comments
    123
    9.2
    Exceptional
    Edward from Hong Kong
    Family with teens
    2 Bedroom Deluxe
    Stayed 1 night in October 2018
    Excpetional”
    absolutely exceptionl experience in Chengu
    Reviewed November 02, 2018
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded November 29, 2018
    Citadines South Chengdu
    9.2
    Exceptional
    carys from United Kingdom
    Couple
    Studio Deluxe Room
    Stayed 2 nights in September 2018
    Chengdu Hotel”
    The room was comfortable, spacious and clean. We enjoyed a good breakfast. The hotel for conveniently places for restaurants and coffee houses. The staff were always accommodating. Carys and Pete UK
    Reviewed September 14, 2018
    8.4
    Excellent
    Kara from United States
    Solo traveler
    Studio Deluxe Room
    Stayed 1 night in February 2018
    very nice ”
    has kitchenette with fridge
    Reviewed August 30, 2018
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded September 24, 2018
    Citadines South Chengdu
    7.2
    Very good
    Manish from China
    Family with young children
    1 Bedroom Deluxe
    Stayed 6 nights in June 2018
    A regular good choice...but services are degrading”
    Have been using Citadines for some years now and had done bookings here earlier as well. Most of my colleagues too are recommended Citadines owing to its good location, availability of a mini kitchen which helps those with food restrictions and value for money rates. The recent stay was good whereby the checkin was efficient, room was good and staff at checkin were kind enough to my daughter as it we checked in on Children's day here. Only grouse was housekeeping who did not empty the trash or replenish the toiletries on a regular basis and we had to call downstairs to get things. Else, it was as expected.
    Reviewed June 11, 2018
    Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.
    Responded June 19, 2018
    Citadines South Chengdu
    6.8
    Good
    Yeo from Singapore
    Business traveler
    Studio Executive
    Stayed 5 nights in March 2018
    Nice and clean room”
    Nice and clean room, but not much of entertainment around the area ( not much restaurants)
    Reviewed May 31, 2018
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded May 31, 2018
    Citadines South Chengdu
    6.0
    Xin from United States
    Solo traveler
    Deluxe Twin Room with 2 Breakfasts
    Stayed 4 nights in May 2018
    unapologetic front desk but at least the room is spacious”
    pros: - room is clean and spacious for the 1 bedroom deluxe - got all the necessary amenities including microwave fridge and washer/dryer combo (stove and kitchenware included as well) Cons: - poor front desk support especially at check-in (not properly trained at all) - parking is NOT free at this location and with an average of 8+ hrs parking the fees get add up so need to include this when extra cost when booking if driving your own car. - questions are asked for almost any request requested so be prepared to answer why - phone calls to even local numbers are not free I'm assuming same goes for the toll-free numbers in China - for a complete 1 bedroom deluxe room, I was shocked there were NO bathtub when my friend's cheaper version studio has a bathtub. there appears to be a whole big empty space in my bathroom supposedly for a bathtub but it was properly never finished furnishing? 4+ star apartment hotel chain should not make these bare minimum mistakes as it'd be hard for your customers to return to not just this apartment hotel but including all your other chain hotel given this poor experience.
    Reviewed May 14, 2018
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded May 31, 2018
    Citadines South Chengdu
    6.0
    Xin from United States
    Solo traveler
    Deluxe Twin Room with 2 Breakfasts
    Stayed 1 night in May 2018
    Spacious & Clean; Poor Front Desk Service”
    pros: - room is clean and spacious for the 1 bedroom deluxe - got all the necessary amenities including microwave fridge and washer/dryer combo (stove and kitchenware included as well) Cons: - poor front desk support especially at check-in (not properly trained at all) - parking is NOT free at this location and with an average of 8+ hrs parking the fees get add up so need to include this when extra cost when booking if driving your own car. - questions are asked for almost any request requested so be prepared to answer why - phone calls to even local numbers are not free I'm assuming same goes for the toll-free numbers in China - for a complete 1 bedroom deluxe room, I was shocked there were NO bathtub when my friend's cheaper version studio has a bathtub. there appears to be a whole big empty space in my bathroom supposedly for a bathtub but it was properly never finished furnishing? 4+ star apartment hotel chain should not make these bare minimum mistakes as it'd be hard for your customers to return to not just this apartment hotel but including all your other chain hotel given this poor experience.
    Reviewed May 14, 2018
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded May 31, 2018
    Citadines South Chengdu
    7.6
    Very good
    Darren from Singapore
    Business traveler
    Studio Executive
    Stayed 4 nights in March 2018
    Huge and clean room”
    Apartment facilities like pool and gym very small
    Reviewed March 25, 2018
    Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.
    Responded March 26, 2018
    Citadines South Chengdu
    7.6
    Very good
    Wei from Singapore
    Business traveler
    1 Bedroom Deluxe
    Stayed 3 nights in November 2017
    Terrible stay”
    Terrible stay. Definitely last stay and never going back. Detailed review done previously.
    Reviewed January 18, 2018
    Dear Guest, Thanks for sharing your comment. We've noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you and look forward to welcoming you once again.
    Responded January 31, 2018
    Citadines South Chengdu
    7.2
    Very good
    Wei from Singapore
    Business traveler
    1 Bedroom Deluxe
    Stayed 1 night in November 2017
    Terrible experience”
    Front desk needs training, staff sleeping/lying at the couch, thinking we couldn’t spot him in the middle of the night. Told reception to give us a room for 5 nights (extended our stay from 3 nights to 5 nights using 2 separate bookings), reception called early morning to change our room because a regular client called to request the same room. We are also your clients and can be your regular clients in the future but the way we were treated is intolerable. Only when we threatened to move out for the rest of our stay, manager stepped in but with no apology, and we were able to continue to stay in the same room. In room safe not working, technician didn’t know how to fix it and had to replace a new safe, wasted 3 hours of our time.
    Reviewed January 18, 2018
    Dear guest,we feel so sorry that you had a undesirable experience overall.We attach importance to your suggestions,the staff involved is being retrained.Sorry again and appreciate your feedback as this is our best resource for improving our facilities and service.
    Responded January 31, 2018
    Citadines South Chengdu
    8.0
    Excellent
    Y from Taiwan
    Business traveler
    1 Bedroom Deluxe
    Stayed 14 nights in September 2017
    Very good”
    Everything is good,, except the dishes and cooking ware are not so clean. But i will still choose this hotel the next time I am there and hope to see some improvements ^_^
    Reviewed October 12, 2017
    Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.
    Responded October 31, 2017
    Citadines South Chengdu
    10.0
    Exceptional
    Elly from Hong Kong
    Business traveler
    1 Bedroom Deluxe
    Stayed 4 nights in August 2017
    Very good!!!”
    Very good, value of money.
    Reviewed August 31, 2017
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded October 31, 2017
    Citadines South Chengdu
    8.8
    Excellent
    Martyn from United States
    Couple
    Studio Deluxe Twin
    Stayed 1 night in August 2016
    Great room!”
    The room is well stocked, clean and well decorated. Maan Coffee is just downstairs and so the coffee is good and the food is good at a modest price. It is close to the #1 subway line and so very convenient to go into town or to the Global Center. We will consider booking again.
    Reviewed July 16, 2017
    Dear guest, thank you for choosing to stay with Citadines South Chengdu. Our residence is located in the center of the new CBD with a wide variety of amenities in vicinity. We are also happy to learn that our room facilities have impressed you during your stay. We appreciate your valued patronage and we look forward to welcoming you again!
    Responded July 18, 2017
    Citadines South Chengdu
    7.6
    Very good
    Charles from Indonesia
    Business traveler
    2 Bedroom Executive
    Stayed 3 nights in March 2017
    Very good”
    Everything is excelent, except for breakfast. Theres only Two free breakfast form four person room
    Reviewed March 26, 2017
    Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.
    Responded April 02, 2017
    Citadines South Chengdu
    9.6
    Exceptional
    Linton from United Kingdom
    Business traveler
    Stayed 3 nights in March 2017
    Exceptional”
    Nice stay! The staff is very friendly and helpful. We stay here every time we come to Chengdu office.
    Reviewed March 18, 2017
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded April 02, 2017
    Citadines South Chengdu
    7.2
    Very good
    Chee from Malaysia
    Business traveler
    2 Bedroom Deluxe
    Stayed 2 nights in September 2016
    Great value for money”
    Nice big, clean and modern room. Will definitely stay here on my next trips back to Chengdu
    Reviewed March 11, 2017
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded April 02, 2017
    Citadines South Chengdu
    8.4
    Excellent
    Linton from United Kingdom
    Business traveler
    Studio Executive
    Stayed 1 night in October 2016
    very close to all the facilities in high tech zone”
    I stayed in this hotel every time I came to our Chengdu office as it is next door to our Chengdu office. Many restaurants nearby. It is quite far from city centre, while tube station is literally one minute walk from the hotel.
    Reviewed March 11, 2017
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded April 02, 2017
    Citadines South Chengdu
    8.0
    Excellent
    Bernardo from Philippines
    Business traveler
    Studio Deluxe Twin
    Stayed 14 nights in November 2016
    Nice Place to Stay”
    Facilities though could've been improved such as the gym
    Reviewed November 20, 2016
    Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.
    Responded October 31, 2017
    Citadines South Chengdu
    10.0
    Exceptional
    Tuyet from Vietnam
    Group
    2 Bedroom Deluxe
    Stayed 1 night in November 2016
    NIce room with nice location”
    Big room, comfy, nice breakfast. I enjoy
    Reviewed November 15, 2016
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded April 02, 2017
    Citadines South Chengdu
    9.6
    Exceptional
    Mohd from Malaysia
    Group
    2 Bedroom Deluxe
    Stayed 2 nights in September 2016
    Great Stay”
    Overall good
    Reviewed October 05, 2016
    Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.
    Responded April 02, 2017
    Citadines South Chengdu
    123
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    Citadines South Chengdu
    |Excellent 8.6
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    • Excellent location
    • Jinli Street
    • 3rd Tianfu Street Metro Station is within 1.88 km