Very good 7.9
Based on 61 reviews

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About this property


Its ideal location in the heart of London makes Citadines South Kensington London a popular choice for both business and leisure travelers. The hotel sits in one of the most beautiful areas of London. Surrounded by historic and glamorous buildings, chic gardens, and boutiques, the hotel is just a stone’s throw from the popular Hyde Park while Harrods department store is an easy distance away. Guests can also take a short taxi ride to Westminster Abbey. Here, guest can sit back and relax in modern and comfortable rooms, all designed to make guests feel at home. A great location along with the very best in services and facilities makes Citadines South Kensington London an excellent choice whether for business or leisure purpose.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Tours

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km.Km
Distance to Airport: 14 km.Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Rooms : 92
Reception Open Until: 24:24AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1996
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good

based on 61 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.6
  • Food and dining 6.3
Sort by

LOK from Hong Kong
studio deluxe
Stayed 3 nights in September 2016
Great location
Very nice apart hotel, we like the stlye of the decoration. Very Good location. But need charges for room keeping.
Reviewed September 18, 2016

Stephen from Australia
Family with young children
1-Bedroom Apartment
Stayed 5 nights in July 2016
Good spot
Great location, better than expected apartment, everything we needed.
Reviewed July 22, 2016

Aarin from Thailand
Stayed 2 nights in June 2016
It would have been good if they cleaned the room. My room was untouched for 4 nights.
Reviewed June 20, 2016

Kum from Singapore
Family with older children
studio deluxe
Stayed 9 nights in June 2016
Charming and quiet
All good except the wifi speed is slow. The shower is a bit small and water pressure low. Overall, the Staff are pleasant and helpful throughout stay. Stayed 10 days.
Reviewed June 19, 2016

Damian from Australia
Family with young children
1-Bedroom Apartment
Stayed 4 nights in May 2016
Traveling with kids
A convenient and safe location.
Reviewed June 08, 2016

Samson from Philippines
Stayed 4 nights in May 2016
Nice Location and Price
Area is about 10minutes walk from Gloucester Tube Station. Location is very near Kensington High Street and Kensington Gardens. Also just a few minutes walk from the Natural History Museum, V&A and Science Museums. Hotel is right across a row of restaurants and a small grocery store (Partridges) Very near Don Marios, a nice little Pizza place. But be aware that there is no daily cleaning by housekeeping of the unit. There are complimentary coffee and tea in the lobby which was great. Staff were also very helpful and friendly.
Reviewed May 29, 2016

Aaron from Singapore
Stayed 6 nights in November 2015
Good Location.
Good Location, shops closeby & train station
Our returning stay after 3 years. As usual, the location was fantastic. However, the furniture and fittings were starting to tire and age. Our sink didn't drain as fast as it was clogged.
Reviewed December 05, 2015

Feifei from China
Solo traveler
Stayed 2 nights in October 2015
Good location
location is good,5mins walk to Gloucester road tube station. A tesco express opposites the station. Breakfast restaurant in street. 10mins walk to Kensington Garden. Room size is not big but enough for 2 person. Toilet and shower are separated which is good. Simple decoration.
Reviewed October 09, 2015

Wee from Malaysia
studio deluxe
Stayed 4 nights in December 2013
What more can you ask for?
Location, size of room and apartment facilities
Located just at the edge of zone 1 of the tube map. Apartment is walkable from the South Kensington tube station (few blocks). It is on the same line as the one from Heathrow (so no need to change line). We arrived at 8am on a Sunday morning, too early to check in but they kindly stored our luggage until check in time. There is a supermarket next to tube station. Each evening, we grab some groceries before heading back to apartment. Very convenient. We were pleasantly surprised with the size of room and amenities. Had a good stay and will definitely be back if the price is right.
Reviewed November 03, 2014

Folahan from Nigeria
studio deluxe
Stayed 2 nights in September 2014
Fantastic location
Location and friendly staffs.
Enjoyed every minute of our two days, especially the proximity to to Knightsbridge and Kessington Park where my wife liked walking and jogging. We never ate at the restaurant because there are so many restaurant around at walking distance. Kessington High Street is just round the corner for shopping as well. Although parking at the Citadines could be a nightmare, at a cost of £35 a night. That is even if you are lucky to get a space. Also there bed is too soft for those who like hard beds.
Reviewed September 08, 2014


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