"The flat was clean and comfortable."
November 1, 2016
110 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||1 km|
|Nearest airport||London City Airport (LCY)|
|Distance to airport||12.1 km|
October 9, 2018
July 16, 2018
"The location of this hotel is amazing for such a great price."
February 28, 2018
December 12, 2018
The Citadines Trafalgar Square London is in an exceptional spot from which to roam London and surrounding areas. The property is near Benjamin Franklin House, Whitehall Palace, Admiralty Arch, Earl's Court, and Charing Cross. It has various convenient features, such as safety deposit boxes and a library. The Citadines Trafalgar Square London features family rooms, so your family is provided ample space to be together. It offers a bar, restaurants on the property, and vending machines, so there is an assortment of dining and snacking choices. Offering guided tours, this property is a great place to stay to learn about the area and see everything you can while you're here.
From a concierge to luggage storage, the Citadines Trafalgar Square London provides numerous useful services that guests can take advantage of throughout their stay. There's free Wi-Fi available in all rooms, as well as Wi-Fi in common areas, enabling you to access the web without splashing out on roaming and data costs. The property has air conditioning, ironing facilities, a seating area, and a bathtub. It is also equipped with a kitchenette, a shower, a closet, kitchenware, and more. The front desk is open at all hours, ensuring that there is always someone on call to assist you with any questions. English, Italian, Russian, French, Latvian, and other languages are spoken at this location. This property allows pets, saving you the trouble of finding the perfect pet sitter while you're out of town.
Check-in is offered from 03:00 PM and check-out is until 11:00 AM. The Citadines Trafalgar Square London gives you access to an assortment of transportation options, such as airport transfers and shuttle services. With public transportation close by, you can easily get anywhere you need. The nearest airports are London City Airport (LCY) and London Heathrow Airport (LHR), which are situated 12.3 km and 23 km away.
"Decided to stay in central London with wife and kids, and Ci..."
December 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Reasonably good location next to a river”
This hotel is walking distance to the train station so easy to get around and not too far from 'The Eye' though I did not venture that far during my short stay. Took an evening walk near the river, some busters along the bridge playing the guitar and singing nice songs so relaxing. There are some interesting shops across the bridge and one can take long walks along the river as a form of exercise after dinner.
Hi Antony, Thank you for taking the time to give us your feeback. I'm glad you enjoyed your stay with us. Al
Overall, had a pleasant stay. The room air conditioning needs to be repaired or cleaned, other than that, no problem at all. :)
Hi Ma, Thank you for your comments. I'm glad to read you had a pleasant stay with us! Al
great location....very helpful staff....but room wasn't too new. didn't realise that the double bedroom was a duplex with the 2 rooms upstairs whilst the tv lounge area and mini kitchen were downstairs.
Hi Lynda, Thank you for your comments. I'm glad you enjoyed your stay with us.
We had a nice four-night stay at the hotel. The room is quite spacious with a kitchenette. The staff was very helpful and best of all is the location. The only suggestion that I would like to make is the frequency of the housekeeping which is scheduled for once a week. I think it is too long. Every 3 days would be helpful.
Hi Wichian, Thank you very much for your feedback. I'm delighted to read you enjoyed your stay with us! I take note of your housekeeping suggestion. Al
Good Location but no housekeeping”
The location of the hotel is very good. It's walking distance from Trafalgar square. Walking distance from any historical sights in London. I gave 1 star in cleanliness because there is no housekeeping if you're only staying for a couple of days. They will just change your towels if you need them. You will accumulate your trash in your room because there is no housekeeping.
Hi SCOTT, Thank you for your comments. We take them into consideration to improve our services. Al
Convenient stay in 1 bed apartment”
Decided to stay in central London with wife and kids, and Citadines was a good choice. Awesome location, good set-up of 1 bed room with 50sqm. Had kitchen, but no laundry machines. Had guests come over as living room was satisfactory for 1 or 2 people. Staff were very friendly. Breakfast was basic, but cheap. Gym next store is free to use and very good. Good wifi for multiple devices.
Hi Jason, Thank you for your comments. I'm delighted to read you enjoyed your stay with us! Al
Would book again, and again, and again, and AGAIN”
This property sprung out among the list because of its high rating and fame among travelers. Now we know why - Location, location, location. It’s been 21 years since I last saw London. This hotel couldn’t have been more instrumental in making me fall in love with the city again. Literally everything was 5-10mins away. We were able to to see a multitude of attractions everyday via a multitude of transport ways (tube, bus, ferry were all within a stone’s throw). Staff were incredibly accommodating. Breakfast was simple but complete and delicious. Room was clean and functional with all the amenities of a service apartment. Truly a great deal for the price and the area of Trafalgar Square is a decadent choice. We had to move to a different hotel and although it’s also situated in a famous area, we couldn’t help but wish we were back at Citadines.
Hi Angela, Thank you for your comments. I'm delighted you enjoyed your stay with us! We look forward to welcome you back again soon! Al
Great Location & Great Beds”
We are four ladies who shared a 1 bedroom suite. Beds were quite comfortable. Loved the sofa bed and how it opens up to 2 x twin beds. We had great bonding moments in the small kitchen and dining table area. Loved that the water closet toilet is separate from bathroom with tub. Made things easier for the 4 of us taking turns. Location was the best! All the buses passed by Trafalgar Square. Everything was within a 1km radius. Free coffee, tea, hot chocolate and water 24 hrs a day was a great addition. The hotel also provides a Handy telephone for guest to use so free local and int'l calls plus free data during your stay.
Dear Paul, Thank you for recognising our fantastic location and mentioning our new Handy mobile service which include free local and international call and unlimited roaming. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager
Most tourist attractions are walkable in 5-15mins from the aparthotel. It's also less than 5min walk from 2 tube stations - Charing Cross and Embankment. Kitchen facilities were complete - utensils, dishwasher, microwave oven, bread toaster, etc. I would stay here again if I come back to London.
Great location, clean and excellent for families”
Location is perfect, walking distance to the Horse Guard Parade, Trafalgar Square, London Eye, Museum. Food and superrmarkets are easily available around the hotel. The room comes with kitchenette and all facilities are available within reach if require. Definitely will recommend to others.
Very good location”
I stayed in a two bed rooms unit which was recommended for 6 adults. It is a very short walking distance to Embankment station and shopping area. Chinatown is within 15 mins walk. The only set back is that there is only 1 toilet and 1 bathroom in each unit. Car park is very convenient, but suitable only for small cars.
Citadines was in a great location. Places of interest and good cafes were all within walking distance of the hotel. The only thing is the rooms were a bit too old and it did not tally to the pictures reflected. Other than that the staff were excellent and they were always willing to give a helping hand.
I had a wonderful nights stay in this hotel. Location was fantastic. Near to the underground metro(5min walk). Either walk to Charing Cross or Embankment underground station. Down the street of the hotel you can see Big Ben and the London eye. It is also walking distance to Chinatown (15 mins walk depending on walking pace) and also to Covent Gardens where you can do your shopping (high st fashion brands). The studio rooms were great. Spacious and adequately equipped. Sta were also friendly and helpful. I would choose to return to this hotel again if I were to visit London again.
The hotel facade looks stunning, it is converted from an old english building and the lobby area is beautiful decorated with french taste. The staff were very polite, efficient, friendly and helpful. Upon checking in in the morning, I left my luggage in the storage and the staff invited me a coffee at lobby. Everything were perfect except for the bed a little small and under my expectation for this price I am paying. Ibis can do better. The location is superb, everything withing walking distance, Thames River, London Eye, Big Ben, Hyde Park, Buckingham Palace, Ocford Street, Soho, Covent Garden and of course Trafalgar Square. We will definitely stay again for the location.
Great location and good room size”
price is reasonable vis-a-vis location and room size. facilities are great. but this is an apartment afterall so the depth of service may not be 100% comparable to a traditional 4/5 star hotel. overall, it is a good stay and i will certain return in the future
Big room in a perfect area”
the room is very big, the location is perfect, in the center of London. did everything by walking. the crew is ok, very nice but they didn't have any knowledge about traveling in london . the free coffee in the lobby is amazing. the aircon didn't work good. the shower is low (1.85). It was possible to invest more in the rooms. More quality towels, add soaps. Although it is an apartment hotel with a kitchen, there was no smelly smell in the rooms of cooking but in the hallway yes. check out was quick
Hi Israel, Thank you for your comments! Al
Location is great! ”
Nice reception with 24hr complimentary hot beverage. Coffee is really good! However, corridor to the rooms are a little disappointment and sound proofing is terrible. We met rowdy guests but staff was swift in responding and managed the noise. Well-equipped room but pillow and mattress are too soft. Acceptable if either is soft but both, hmm... I seriously don’t know how to have a restful night. Management might want to look into it. Heated rack in the toilet is great. Will we stay again? Yes if hotel has options for harder pillows/mattress.
Hi Geok, Thank you for your comments. We take them all into consideration! Al
Fantastic gym ! ”
Good location. Love the gym next door! We were told that only 10 hotel guests allowed in per day. But we managed to get in on the 2 days we wanted to workout there. Free coffee throughout the day. There’s no cleaning or change of bed sheets if you stay less than a week.
Hi Mun, Thank you for your comments. I'm delighted you enjoyed your stay with us! Glad you could use the gym as well! Al
This girl is clean and well kept. The staff was helpful and nice. Provided free coffee and hot chocolate in the mornings. The best feature of this hotel is the location. It is right next to Trafalgar Square and is within walking distance to a large number of the sites you will want to visit. We had a great experience.
Hi Roy, Thank you for your comments! I'm delighted to read you enjoyed your stay with us! Al
Good Location but poor service”
Fantastic location, Guest floor looks dated, rooms are fine. In the booking page, it mentions daily housekeeping, however was told that they only provided housekeeping every 6 nights stay. Need to pay if we wanted daily housekeeping. Wanted to book for departure transfer, however staff was not very helpful.
Hi Chit, Thank you for your comments. I take all your comments into consideration for improving our services. We look forward to welcome you back again soon! Al
Citadines Trafalgar Square London
West End Soho