Citadines Trafalgar Square London

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

18/21 Northumberland Avenuce, West End Soho, London, United Kingdom,

Highlights

Tesco, Sainsbury and local convenience store nearby.
Great food & dining

Great nearby activities

5 minutes from National gallery.
Highly Rated by Family Traveller

Recommend for family travelers.
Location

Easy access to eateries, train station and tourist place.

Facilities

Free Wi-Fi

Front desk [24-hour]

Family room

Kitchen

Luggage storage

Pets allowed

Breakfast

Business center

About us

Citadines Trafalgar Square London combines hotel luxury with apartment-style independence for two travelers. Enjoy a welcoming lounge, stunning city views, and a prime central location, providing easy access to famous landmarks and local attractions. Nestled in the lively West End Soho, this residence offers a vibrant nightlife scene, eclectic dining, and boutique shopping. Enjoy 24-hour check-in and a dedicated front desk for a hassle-free stay. Rooms feature air conditioning and free Wi-Fi, with select accommodations offering charming street views. Iconic sites like Big Ben and Buckingham Palace are just a short walk away, and Oxford Street's shopping paradise is 1.5 km from the property. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Location 9.6
Service 8.5
Cleanliness 8.2
Value for money 8.2

Based on 6,560 verified reviews

Location

9.6

Service

8.5

Cleanliness

8.2

Value for money

8.2

Facilities

8.1

Room comfort and qua...

7.7

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Nearest transportation options

Charing Cross Tube Station is within 0.11 km

Embankment Tube Station is within 0.16 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 120 places in walking distance!

Walkable places
Benjamin Franklin House
70 m
Heaven
110 m
William Tyndale Statue
160 m
Whitehall Palace
180 m
Admiralty Arch
190 m
Popular landmarks
National Gallery
340 m
London Eye
540 m
Big Ben
700 m
Buckingham Palace
1.3 km
The British Museum
1.4 km
Closest landmarks
Gordon’s Wine Bar
140 m
Consulate of South Africa
210 m
powerhousefitness.co.uk
220 m
Charing Cross Pier
230 m
The Strand
240 m

Good to know

Value for money8.2
Distance to city center1 km
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.1 km

Select your room

1/15

1-Bedroom Apartment

39 m²/420 ft²
Max 5 adults
1 double bed or 2 single beds / 1 sofa bed

8.7

Excellent

Room comfort and quality
  • Street view

1/11

2-Bedroom Apartment

70 m²/753 ft²
Max 7 adults
1 double bed / 2 single beds / 1 sofa bed

8.3

Excellent

Room comfort and quality
  • Street view

  • 2 bedrooms

1/9

Studio

25 m²/269 ft²
Max 3 adults
1 double bed or 2 single beds
Preferred by Couples

8.6

Excellent

Room comfort and quality
  • Street view

1/7

Apartment, 2 Bedrooms

Max 7 adults
1/6

Apartment, 1 Bedroom

Max 5 adults
1/1

Apartment

39 m²/420 ft²
Max 17 adults
1 single bed
1/1

Single Room Standard

Max 251 adults
1 single bed
1/1

Double Room

Max 9 adults
1 king bed
1/1

Premium Single

Max 3 adults
1 single bed
1/1

Superior Single Room

Max 3 adults
1 single bed

Frequently asked questions

Yes! Citadines Trafalgar Square London offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Citadines Trafalgar Square London offers car park nearby for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Citadines Trafalgar Square London, start off your vacation by discovering the closest attractions that are within walking distance to the property which include Benjamin Franklin House, Heaven, and William Tyndale Statue.

Citadines Trafalgar Square London allows pets including dogs and cats onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

Citadines Trafalgar Square London was built in 1996.

Citadines Trafalgar Square London's most popular month where verified tourists have stayed the most is in February.

Citadines Trafalgar Square London can speak in 11 languages and supports well-known languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Citadines Trafalgar Square London accepts up to 5, with payment card options including MasterCard, Visa, and American Express.

Past solo travelers that have stayed at this property have given Citadines Trafalgar Square London an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Shopping options in Citadines Trafalgar Square London’s West End Soho neighborhood include Harrods.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

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More about Citadines Trafalgar Square London

More about Citadines Trafalgar Square London

Experience Luxury and Convenience at Citadines Trafalgar Square London

Nestled in the heart of London, Citadines Trafalgar Square London offers a luxurious and convenient stay for both business and leisure travelers. With its prime location just a stone's throw away from Trafalgar Square, this 4-star hotel provides easy access to some of the city's most iconic landmarks, world-class shopping, and vibrant entertainment. Built in 1996, Citadines Trafalgar Square London boasts 187 well-appointed rooms that are designed to provide utmost comfort and relaxation. Each room is elegantly furnished and equipped with modern amenities to ensure a pleasant stay. Whether you are traveling alone, with a partner, or with your family, this hotel offers a variety of room options to suit your needs. Convenience is key at Citadines Trafalgar Square London. The hotel is located just 1 kilometer from the city center, allowing guests to easily explore the vibrant streets of London. Additionally, with a travel time of only 60 minutes to the airport, you can enjoy a hassle-free journey to and from the hotel. Check-in begins at 03:00 PM, giving you ample time to settle in and unwind after a long day of travel or exploration. The check-out time is until 11:00 AM, providing you with enough time to pack your bags and bid farewell to this exceptional hotel. Families with young children will appreciate the child-friendly policy at Citadines Trafalgar Square London. Children between the ages of 3 to 6 can stay free of charge, making it an ideal choice for a family getaway. Moreover, this hotel welcomes your furry friends, allowing more than 5 pets per room, ensuring that no family member is left behind. Experience the perfect blend of luxury, convenience, and family-friendly hospitality at Citadines Trafalgar Square London. Book your stay today and create unforgettable memories in the heart of London.

Relax and Unwind at Citadines Trafalgar Square London's Entertainment Facilities

At Citadines Trafalgar Square London, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of top-notch facilities to ensure you have a memorable and enjoyable experience. Indulge in the ultimate relaxation at our sauna, where you can unwind and rejuvenate after a long day of exploring the vibrant city of London. Step into the soothing heat of the sauna and let your worries melt away as you embrace a moment of tranquility. Whether you're looking to destress or simply pamper yourself, our sauna is the perfect place to find solace. For those seeking a more social and communal experience, our shared lounge/TV area is the ideal spot to unwind and connect with fellow travelers. Kick back on the comfortable sofas and catch up on your favorite shows or engage in lively conversations with like-minded individuals. The shared lounge/TV area provides a relaxed and inviting atmosphere, making it the perfect place to mingle and make new friends. At Citadines Trafalgar Square London, we strive to provide our guests with the utmost comfort and entertainment. Whether you prefer to unwind in the tranquility of our sauna or socialize in our shared lounge/TV area, our hotel's entertainment facilities are designed to cater to your every need.

Unwind and Tee Off at Citadines Trafalgar Square London's On-Site Golf Course

Nestled in the heart of bustling London, Citadines Trafalgar Square offers an unexpected treat for golf enthusiasts - an on-site golf course. Whether you're a seasoned golfer or a beginner looking to improve your swing, this hotel's sports facilities will not disappoint. Step onto the lush green fairways and enjoy a round of golf amidst the city's iconic landmarks. The hotel's on-site golf course is meticulously designed to provide a challenging yet enjoyable experience for players of all skill levels. With well-maintained greens, strategically placed hazards, and breathtaking views of the city, you'll find yourself fully immersed in the game. Take advantage of the convenient location and enjoy a leisurely round of golf before exploring the nearby attractions. After a rewarding game, unwind at the hotel's clubhouse, where you can relax and share stories of your golfing adventures with fellow enthusiasts. Indulge in a refreshing drink or a delicious meal while soaking in the vibrant atmosphere. Whether you're a golf aficionado or simply looking for a unique sporting experience during your stay in London, Citadines Trafalgar Square's on-site golf course is sure to exceed your expectations.

Convenience Facilities at Citadines Trafalgar Square London

At Citadines Trafalgar Square London, guests can enjoy a range of convenient facilities that enhance their stay in the heart of London. The hotel offers a laundry service, allowing guests to easily take care of their laundry needs without leaving the comfort of the hotel. Additionally, room service is available, providing a hassle-free dining experience for those who prefer to dine in the privacy of their own rooms. For added security and peace of mind, safety deposit boxes are provided in each room, ensuring that guests can keep their valuable belongings safe during their stay. The hotel also has a concierge service, where knowledgeable staff members are available to assist guests with any inquiries or requests they may have. In today's digital age, staying connected is essential, and Citadines Trafalgar Square London recognizes this by offering Wi-Fi in public areas. Guests can easily stay connected and browse the internet while enjoying the hotel's common spaces. Furthermore, Free Wi-Fi is available in all rooms, allowing guests to stay connected from the comfort of their own accommodations. Other convenient facilities include dry cleaning services, luggage storage for those who need to store their belongings before check-in or after check-out, and a vending machine for quick snacks and drinks. For guests who prefer to do their own laundry, a laundromat is also available on-site. These convenience facilities ensure that guests have a comfortable and hassle-free stay at Citadines Trafalgar Square London.

Convenient Transport Facilities at Citadines Trafalgar Square London

At Citadines Trafalgar Square London, we understand the importance of seamless travel experiences for our guests. That is why we offer a range of convenient transport facilities to ensure you have easy access to and from the hotel. If you are arriving by air, our airport transfer service will take the hassle out of getting to the hotel. Our friendly and professional drivers will be waiting for you at the airport, ready to whisk you away to Citadines Trafalgar Square London in comfort and style. For those who prefer the flexibility of exploring the city on their own terms, our taxi service is the ideal choice. Our knowledgeable drivers will navigate the bustling streets of London, taking you to your desired destinations efficiently and safely. Whether you are heading to a business meeting or exploring the city's iconic landmarks, our taxi service will ensure a smooth and hassle-free journey. At Citadines Trafalgar Square London, we prioritize your convenience and comfort, making your stay in London a memorable one. Book your stay with us today and experience the ease of our transport facilities.

Modern Comfort and Convenience at Citadines Trafalgar Square London

Experience a stay of modern comfort and convenience at Citadines Trafalgar Square London. Each room is thoughtfully designed to provide a relaxing and enjoyable stay for guests. Step into your room and feel the cool breeze of the air conditioning, ensuring a comfortable temperature throughout your stay. Get ready for a day of exploring the city with the convenience of a hair dryer, allowing you to style your hair effortlessly. Unwind in the evening by watching your favorite shows on the television, equipped with satellite/cable TV channels for your entertainment. Keep your beverages chilled and snacks fresh with the refrigerator provided in your room. At Citadines Trafalgar Square London, every detail is taken care of to ensure your utmost comfort and convenience. Whether you are visiting for business or leisure, these room facilities will enhance your stay and make you feel right at home.

Indulge in a Culinary Delight at Citadines Trafalgar Square London

At Citadines Trafalgar Square London, guests can enjoy a delightful culinary experience without even leaving the comfort of their rooms. With a convenient room service option, guests can indulge in a range of delectable dishes from the hotel's extensive menu, all delivered right to their doorstep. Whether it's a late-night snack or a full-course meal, the room service at Citadines Trafalgar Square London ensures that guests' cravings are satisfied at any time of the day. Start your day off right with a delicious and hearty breakfast at Citadines Trafalgar Square London. The hotel offers a delectable breakfast buffet that features a wide variety of options to suit every palate. From freshly baked pastries and bread to a selection of cheeses, cold cuts, and fruits, guests can enjoy a continental breakfast that will energize them for a day of exploring the vibrant city of London. With a range of hot and cold beverages available, including tea, coffee, and juices, guests can sip on their favorite morning drink while enjoying the cozy ambiance of the breakfast area.

Spacious and Comfortable Rooms at Citadines Trafalgar Square London

Discover the perfect accommodation at Citadines Trafalgar Square London, offering a range of spacious and comfortable rooms to suit every traveler's needs. From the cozy Studio rooms, ideal for solo adventurers or couples, to the expansive 2 Bedroom Apartments, perfect for families or groups, there is something for everyone at this centrally located hotel in London, United Kingdom.

Discover the Vibrant Buzz of West End Soho

Nestled in the heart of London, Citadines Trafalgar Square London offers an unbeatable location for exploring the vibrant West End Soho neighborhood. Known for its lively atmosphere and rich cultural heritage, this area is a melting pot of entertainment, shopping, and dining experiences. Step outside the hotel, and you'll find yourself immersed in the bustling streets of West End Soho. This vibrant district is famous for its world-class theaters, where you can catch a dazzling West End musical or a critically acclaimed play. From iconic venues like the Apollo Theatre to hidden gems like the Phoenix Theatre, there's always a show to suit every taste. Soho is also a haven for food lovers, with an array of international cuisines on offer. From trendy gastropubs to Michelin-starred restaurants, you'll find something to satisfy even the most discerning palate. Don't miss the chance to explore the vibrant Chinatown, where you can indulge in authentic Asian delicacies. In addition to its entertainment and culinary delights, Soho is a shopper's paradise. The area is dotted with independent boutiques, quirky vintage stores, and high-end designer shops. Whether you're hunting for unique fashion pieces or seeking the latest trends, you'll be spoilt for choice. With its central location and vibrant atmosphere, West End Soho is the perfect base for exploring all that London has to offer. Whether you're a theater enthusiast, a foodie, or a shopaholic, this neighborhood promises an unforgettable experience.

Convenient Transportation from London Airports to Citadines Trafalgar Square London

Located in the heart of the vibrant West End Soho, Citadines Trafalgar Square London offers a prime location for both business and leisure travelers. Getting to this stylish serviced residence from the nearby airports is a breeze, thanks to the excellent transportation options available. If you are arriving at London Heathrow Airport, the fastest and most convenient way to reach Citadines Trafalgar Square London is by taking the Heathrow Express train to Paddington Station. From there, you can easily transfer to the Bakerloo Line on the London Underground and alight at Piccadilly Circus Station. The residence is just a short walk away from the station, allowing you to quickly settle into your comfortable accommodation. For those arriving at London Gatwick Airport, the Gatwick Express train offers a direct and efficient route to Victoria Station. From Victoria Station, you can hop on the District or Circle Line on the London Underground and disembark at Embankment Station. Citadines Trafalgar Square London is conveniently located within walking distance from the station, making it a convenient choice for travelers. No matter which airport you arrive at, Citadines Trafalgar Square London is easily accessible and well-connected to the rest of London's attractions. With its central location and excellent transportation links, this stylish serviced residence is the perfect base for exploring the vibrant city of London.

Discover the Heart of London at Citadines Trafalgar Square London

Nestled in the heart of London, Citadines Trafalgar Square London is surrounded by iconic landmarks and attractions that showcase the city's rich history and vibrant culture. Just a stone's throw away, you will find the world-renowned National Gallery, home to an extensive collection of masterpieces from renowned artists. Immerse yourself in art and marvel at works by Van Gogh, Monet, and da Vinci as you explore this cultural treasure trove. Venture a little further and you'll discover the lively neighborhood of Covent Garden, a hub of entertainment and shopping. Lose yourself in the vibrant atmosphere as you stroll through the bustling market, filled with street performers, boutique shops, and charming cafes. From here, you can also explore the iconic Trafalgar Square, a historic public square that serves as a meeting point and hosts various events throughout the year. For theater lovers, the nearby Soho London district offers a plethora of options. Catch a show at the Comedy Theatre or the Prince of Wales Theatre, both located within walking distance of the hotel. After an evening of laughter and entertainment, indulge in a delicious meal at one of the many trendy restaurants in the area. If you're looking to stay active during your stay, the Easy Health fitness center is conveniently located nearby, offering state-of-the-art facilities and a range of fitness classes. Alternatively, immerse yourself in the world of performing arts at the London Coliseum, a stunning venue that hosts opera, ballet, and musical performances. As you explore the area, don't miss the chance to admire the grandeur of Admiralty Arch, a historic landmark that serves as a gateway between Trafalgar Square and The Mall. And for a unique experience, make a stop at Britain's Smallest Police Station, a tiny police box located near Trafalgar Square. With its prime location and proximity to these iconic landmarks and attractions, Citadines Trafalgar Square London offers the perfect base for both business and leisure travelers looking to immerse themselves in the vibrant heart of London.

Convenient Public Transport Stations near Citadines Trafalgar Square London

Located in the heart of London, Citadines Trafalgar Square London offers easy access to several public transport stations, ensuring that guests can explore the city with utmost convenience. Just a short walk away from the hotel, you'll find Leicester Square Tube Station, Piccadilly Circus Tube Station, Embankment Tube Station, Charing Cross Tube Station, Covent Garden Tube Station, and Tottenham Court Road Tube Station. Leicester Square Tube Station is a bustling transport hub that connects you to various parts of the city. From here, you can easily reach popular attractions such as the British Museum, Buckingham Palace, and the Tower of London. Piccadilly Circus Tube Station is another nearby option, known for its vibrant atmosphere and its proximity to famous landmarks like Trafalgar Square and the West End theaters. Embankment Tube Station is just a stone's throw away from the hotel, providing convenient access to the Thames River and its iconic sights, including the London Eye and the Houses of Parliament. Charing Cross Tube Station is also within walking distance, offering easy connections to Waterloo Station and the South Bank. Covent Garden Tube Station is perfect for those looking to explore the trendy Covent Garden area, known for its boutique shops, street performers, and lively atmosphere. Lastly, Tottenham Court Road Tube Station is a major interchange station, allowing you to easily travel to other parts of London, including the shopping district of Oxford Street and the British Museum. With these well-connected public transport stations within close proximity, guests at Citadines Trafalgar Square London can effortlessly navigate the city and make the most of their stay in London.

A Culinary Adventure Awaits

Citadines Trafalgar Square London is surrounded by a vibrant culinary scene, offering a wide range of dining options to satisfy every palate. Just steps away from the hotel, you'll find Govinda's Pure Vegetarian Restaurant, known for its delicious vegetarian and vegan dishes. Craving some authentic Indian cuisine? Fatt Pundit is a must-visit, serving up flavorful Indo-Chinese fusion dishes that will tantalize your taste buds. If you're a steak lover, both Flat Iron Covent Garden and Flat Iron Soho are just a short stroll away, offering mouthwatering cuts of meat at affordable prices. For those seeking a hearty British feast, Blacklock Soho is the place to be, serving up succulent chops and roasts in a trendy setting. Banana Tree Soho is the perfect spot for those looking to indulge in Southeast Asian flavors, with a menu featuring dishes inspired by Thailand, Malaysia, and Vietnam. Craving a taste of American comfort food? Japes is renowned for its gourmet hot dogs and decadent milkshakes. For a truly unforgettable dining experience, make your way to Hawksmoor Air Street or Hawksmoor Seven Dials, both known for their exceptional steaks and elegant ambiance. And if you're in the mood for some vegetarian and vegan delights, Mildreds Soho offers an extensive menu of plant-based dishes bursting with flavor. With such an array of dining options right at your doorstep, Citadines Trafalgar Square London ensures that your culinary adventure in London will be nothing short of extraordinary.

Shop 'til you drop near Citadines Trafalgar Square London

If you're a shopaholic, you're in for a treat when staying at Citadines Trafalgar Square London. Just steps away from the hotel, you'll find a plethora of shopping landmarks to satisfy your retail cravings. Start your shopping spree at the Topshop Flagship Store, a fashion paradise offering the latest trends and stylish pieces. For beauty enthusiasts, Space NK is a must-visit, with its wide selection of luxury cosmetics and skincare products. Art lovers will appreciate Grosvenor Prints, a gallery showcasing a stunning collection of antique prints and maps. If you're in search of unique home decor and furnishings, look no further than Do Shop, where you'll find a curated selection of design-forward items. And if you're craving something sweet, head to Marchpane or Jade Garden Bakery for delectable treats. With so many shopping options right at your doorstep, you'll be able to shop 'til you drop during your stay at Citadines Trafalgar Square London.

Affordable Luxury at Citadines Trafalgar Square London

Experience the perfect blend of luxury and affordability at Citadines Trafalgar Square London. With an average price of $347 per room, this stylish hotel offers exceptional value for money in the heart of London. Compared to the average price of a hotel room in the city, which stands at $260, Citadines Trafalgar Square London provides an unbeatable combination of comfort, convenience, and competitive pricing. Step into a world of elegance and sophistication as you enter your spacious and well-appointed room at Citadines Trafalgar Square London. Each room is tastefully decorated with modern furnishings and equipped with all the amenities you need for a comfortable stay. Whether you're traveling for business or leisure, you'll find everything you need right at your fingertips. From complimentary Wi-Fi to a fully equipped kitchenette, Citadines Trafalgar Square London ensures that every guest enjoys a seamless and hassle-free experience. Not only does Citadines Trafalgar Square London offer exceptional value for money, but its prime location also puts you within easy reach of London's top attractions. Immerse yourself in the rich history and culture of the city as you explore iconic landmarks such as the British Museum and Buckingham Palace, both just a short stroll away. With its affordable luxury and unbeatable location, Citadines Trafalgar Square London is the perfect choice for discerning travelers seeking a memorable stay in the heart of London.

Exceptional Staff, Excellent Location, and Spacious Rooms

Citadines Trafalgar Square London is a hotel that consistently receives rave reviews from its guests. One of the standout features mentioned by many visitors is the exceptional staff. Guests have repeatedly praised the friendly and welcoming nature of the hotel's staff, who go above and beyond to ensure a pleasant stay. The helpfulness of the staff is also highlighted, with many guests appreciating their willingness to assist with any queries or requests. Another aspect that guests consistently rave about is the excellent location of the hotel. Situated in the heart of London, right by Trafalgar Square, guests have found it to be the perfect base for exploring the city. The convenience of being within walking distance to major attractions, restaurants, and shops is a major plus for many visitors. In addition to the exceptional staff and ideal location, guests have also been impressed by the spacious rooms at Citadines Trafalgar Square London. Many reviewers have commented on the generous size of the rooms, which provide ample space for relaxation and comfort. The cleanliness and comfort of the rooms are also highly praised, with guests noting the quietness of the rooms and the comfortable beds for a restful night's sleep. Overall, Citadines Trafalgar Square London receives high marks from its guests for its exceptional staff, excellent location, and spacious rooms.

A Perfect Blend of Comfort, Convenience, and Exceptional Service

Citadines Trafalgar Square London, located in the heart of London, has received overwhelmingly positive customer ratings. With an impressive overall score of 8.3, this hotel has successfully won the hearts of its guests with its exceptional service, prime location, and comfortable accommodations. One of the standout features of Citadines Trafalgar Square London is its unbeatable location, which has earned it a remarkable score of 9.6. Situated just a stone's throw away from the iconic Trafalgar Square, guests have easy access to some of London's most famous landmarks, including the National Gallery, Covent Garden, and the West End. Whether you're a history enthusiast, a culture lover, or a shopaholic, this hotel's central location ensures that all the attractions and amenities you desire are right at your fingertips. Another aspect that guests have praised is the exceptional staff performance, which has garnered a rating of 8.3. The dedicated and friendly team at Citadines Trafalgar Square London goes above and beyond to ensure that guests have a memorable and comfortable stay. From the warm welcome at check-in to the attentive assistance throughout your stay, the staff's commitment to providing top-notch service is evident in every interaction. Whether you need recommendations for nearby attractions or assistance with any request, the knowledgeable staff is always ready to assist, ensuring that your stay is nothing short of exceptional.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Hindi
  • Latvian
  • Lithuanian
  • Nepali
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Game room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Playground
Access
  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathtub
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dining table
  • Dishwasher
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Free bottled water unavailable
  • Full kitchen
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Microwave
  • Mirror
  • Mobility accessibility
  • Non-slip grab bar
  • Non-smoking
  • Openable window
  • Pets allowed in room
  • Private bathroom
  • Private entrance
  • Radio
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Washing machine
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental

Location

18/21 Northumberland Avenuce, West End Soho, London, United Kingdom,

Exceptional9.6

Location

Airports
  • London City Airport (LCY)
    12.1 km 32 min drive
  • Heathrow Airport (LHR)
    23.2 km 42 min drive
Public transportation
  • Charing Cross Tube Station
    110 m 2 min walk
  • Embankment Tube Station
    160 m 2 min walk
Hospital or clinic
  • Institute of Chinese Medicine
    310 m
Shopping
  • Camden Market
    4.1 km
Convenience store
  • Tesco Express
    170 m 1 min drive
Cash withdrawal
  • ATM
    100 m 1 min walk

What's nearby

Popular landmarks
  • National Gallery
    340 m
  • London Eye
    540 m
  • Big Ben
    700 m
  • Buckingham Palace
    1.3 km
  • The British Museum
    1.4 km
  • Madame Tussauds London
    2.7 km
  • Tower of London
    3.4 km
  • Tower Bridge
    3.4 km
  • V&A - Victoria and Albert Museum
    3.5 km
  • Natural History Museum
    3.8 km
Nearby landmarks
  • Benjamin Franklin House
    70 m
  • Heaven
    110 m
  • Charing Cross Tube Station
    110 m
  • Gordon’s Wine Bar
    140 m
  • William Tyndale Statue
    160 m
  • Embankment Tube Station
    160 m
  • Whitehall Palace
    180 m
  • Admiralty Arch
    190 m
  • Trafalgar Studios
    190 m
  • The Wheelhouse - Stephen Llewellyn Pottery
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
  • Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
  • Baby cots are available at no additional charge for children aged 0 to 3
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)60
  • Airport transfer fee80 GBP
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)15 GBP
The property
  • Year property opened1996
  • Number of floors9
  • Room voltage220
  • Number of rooms 187
  • Non-smoking rooms/floorsyes
  • Number of restaurants0
  • Number of bars/lounges0
Parking
  • Daily parking fee35 GBP

Property announcements

This is a strictly non-smoking property.

Reviews of Citadines Trafalgar Square London from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 7.6
  • 9.6
  • 8.8
  • 8.0
  • 10
  • 8.0
  • 5.2

Most recent

  • Location score 9.6 out of 10 and is a high score in London
    Location9.6
  • Service score 8.5 out of 10 and is a high score in London
    Service8.5
  • Cleanliness score 8.2 out of 10 and is a high score in London
    Cleanliness8.2
  • Value for money score 8.2 out of 10 and is a high score in London
    Value for money8.2
  • Facilities score 8.1 out of 10 and is a high score in London
    Facilities8.1
  • Room comfort and quality score 7.7 out of 10
    Room comfort and quality7.7
High score for London

Rating

9+ Exceptional (320)
8-9 Excellent (164)
7-8 Very Good (139)
6-7 Good (63)
<6 Below Expectation (59)

Review summary

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Enjoy the convenience of this centrally located hotel with easy access to public transport and nearby landmarks. Guests praise the welcoming and friendly staff who ensure a pleasant stay. The well-equipped rooms with kitchenettes are a highlight. Positioned near the theatre district and Covent Garden, guests appreciate the clean and well-maintained rooms and lobby, adding to a comfortable and enjoyable experience.

Great location, rooms may need updating according to some guests.

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Show reviews that mention 

Location

Mentioned in 122 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Service

Mentioned in 47 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Cleanliness

Mentioned in 42 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Room comfort

Mentioned in 38 reviews
sentiment-positive-indicator
52% Positive
sentiment-negative-indicator
47% Unfavourable

Kitchen

Mentioned in 29 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 28 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

In room amenities

Mentioned in 16 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Safety

Mentioned in 15 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 15 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable
Showing 745 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    DULSUN from South Korea
    Solo traveler
    Studio
    Stayed 5 nights in August 2025

    “From disappointment to satisfaction.”

    After a 30-hour journey, my daughter in her 20s and I, her mother in her 50s, arrived in Busan. I almost cried because the place was so dark and old compared to the price we paid. We spent 1,970,000 won for a 6-day, 5-night stay, and for this price, we could have easily stayed in a 5-star hotel in Jeju. However, as time passed, I became very satisfied. We didn't apply for breakfast, but every day we enjoyed coffee, cocoa, and warm milk on the first floor. We brought purified and cold water to make kimchi stew, boiled rice cake soup, and eggs, solving one meal a day with Korean food despite the high cost of living. They didn't clean for 5 days, but they always provided towels, and the bed was comfortable with a large window, which was nice. We spent the last week of August there, and the weather was just right, so we turned off the air conditioning. The refrigerator noise was bothersome, but adjusting it to a lower level made it quiet enough for us to sleep well. The initial feeling of the room being old gradually became more familiar and comfortable, like my own home. I won't mention the location, but it's the best. We walked to Buckingham Palace and the British Museum, and all shopping and dining options were easily accessible on foot. As long as you don't expect a clean, modern resort-like accommodation, everyone will be satisfied. In the second accommodation, the Tower Hotel (London Bridge view room), we continuously enjoyed our stay, saying how much we liked Citadines.

    Reviewed September 01, 2025
    Auto-translated through generative A.I.

    Dear Dulsun, Thank you very much for sharing your valuable review. We are glad to hear that although you initially felt some disappointment, your stay gradually turned into satisfaction. We appreciate your kind words about the facilities, the large window, and the comfortable bed, and we are delighted that you found our location and accessibility so convenient. We look forward to welcoming you again in the future. Kind regards Harshada

    Responded September 02, 2025
    Citadines Trafalgar Square London
  2. 8.0
    Excellent
    Ma. from Philippines
    Couple
    Studio
    Stayed 4 nights in March 2026

    “Pls smile front desk”

    I had a generally pleasant stay at Citadines Trafalgar Square London. One of its biggest advantages is the location—it’s very convenient and just a short walk from nearby train stations, making it easy to get around the city and access major attractions, restaurants, and shops. The room itself was nice, comfortable, and well-maintained, which made the stay relaxing after a long day of exploring. However, there are a few areas that could be improved. Housekeeping is not automatically provided unless requested, which may be inconvenient for some guests. Additionally, the front office staff could be more friendly and accommodating, as the service felt a bit lacking during our stay. Overall, it’s a good option if you prioritize location and a comfortable room, but service and housekeeping policies might not meet everyone’s expectations.

    Reviewed April 08, 2026

    Thank you very much for taking the time to share such a detailed review. We’re delighted to hear that you enjoyed our convenient location and found your room comfortable and well‑maintained, it’s wonderful to know these aspects helped make your stay relaxing after exploring the city. We also appreciate your comments regarding our housekeeping policy and the service at the front desk. Housekeeping is available upon request, but we understand this may not suit everyone’s preferences. Your feedback about the friendliness and attentiveness of our team is especially valuable, and we will be reviewing this internally to ensure we deliver the warm, welcoming service our guests expect. Thank you again for choosing to stay with us at Citadines Trafalgar Square. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit.

    Responded April 19, 2026
    Citadines Trafalgar Square London
  3. 9.2
    Exceptional
    PETER from Canada
    Couple
    Studio
    Stayed 1 night in August 2025

    “Excellent location, noisy doors in the morning”

    Convenient location! Noisy doors constantly closing in the morning, Spacious room with kitchenette with fridge, excellent air conditioning!, bed with 2 separate mattress so I don't disturb my partner. Espresso machine in the lobby with free coffee 24/7. Within walking distance to a lot of places, including Big Ben, London Eye, West End, Chinatown. Otherwise, transportation (train, bus) in London is super convenient and easy to use to get to other destinations. In the morning, after 7 or 8 AM, the doors to the other rooms are loudly automatically shutting as the housekeepers constantly go in and out! (Because of this, we likely won't stay here in the future).

    Reviewed September 08, 2025

    Hi Peter, Thank you for sharing such detailed feedback. We’re glad you enjoyed the convenient location, spacious room, and amenities like the kitchenette and coffee service. We’re truly sorry, however, that the noise from doors in the mornings disrupted your stay. Your comments have been passed to our housekeeping team, and we’ll review ways to minimize this issue for future guests. Kind regards, Harshada

    Responded October 15, 2025
    Citadines Trafalgar Square London
  4. 8.8
    Excellent
    Margareth from Philippines
    Couple
    Studio
    Stayed 2 nights in October 2025

    “Great for first timers to London”

    Can’t beat location. Walking distance to so many must see attractions. Many good places to eat in the area as well. There’s an entrance to Charring Cross station at the back which means you can conveniently go to anywhere in the UK. You can find other slightly cheaper hotels but location is everything. The room was spacious and clean but the hallways are drab and dreary. Bath tub had chips in it but otherwise clean. Didn’t matter since we were out almost all the time. Free drinking water and coffee at the lobby 24/7. Very secure, need a key card to enter the lobby in the evening. We would stay again for the spacious room and convenience.

    Reviewed October 21, 2025

    Dear Guest, thank you for your feedback and for recognizing our amazing location! We look forward to welcoming you back anytime! Kind regards, Vanessa - Senior Receptionist

    Responded November 07, 2025
    Citadines Trafalgar Square London
  5. 9.6
    Exceptional
    KP from Ireland
    Business traveler
    Studio
    Stayed 2 nights in February 2026

    “Highly recommend ”

    I recently stayed at this hotel and was thoroughly impressed. The location is fantastic – right next to the underground and within walking distance of Big Ben, Covent Garden, and the London Eye. It made sightseeing and getting around the city incredibly convenient. The room itself was spacious and equipped with everything we needed for a comfortable stay. I particularly appreciated the complimentary coffee, which was a lovely touch and much enjoyed during our mornings. Overall, a wonderful experience in the heart of London. I would happily recommend this hotel to anyone visiting the city.

    Reviewed February 26, 2026

    Thank you so much for your lovely review. It’s wonderful to hear that you enjoyed your stay, especially the fantastic location, the spacious and comfortable room, and the complimentary coffee. We’re delighted that your experience was so positive and that you would happily recommend us to others. We’d love to welcome you back on your next visit to London. Kind Regards - Aishwarya

    Responded March 03, 2026
    Citadines Trafalgar Square London
Changed to review page 1

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