Citadines Trafalgar Square London
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Citadines Trafalgar Square London

18/21 Northumberland Avenuce, West End Soho, London, United Kingdom,
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    Citadines Trafalgar Square London Reviews

    8.2
    Excellent
    /10
    (533 reviews)See what guests said
    9.6
    Exceptional

    "The flat was clean and comfortable."

    Miriam

    -

    November 1, 2016

    8.2
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about Citadines Trafalgar Square London

    Things you'll love

    • 110 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • London Eye520 m
  • Westminster Abbey680 m
  • Big Ben720 m
  • St. James's Park780 m
  • Houses of Parliament840 m
  • British Museum1.34 km
  • Buckingham Palace1.37 km
  • Tower of London3.36 km
  • Tower Bridge3.42 km
  • Camden Market4.31 km
  • Value for money8.0
    Distance to city center1 km
    Location rating9.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.1 km

    Rooms available at Citadines Trafalgar Square London

    7.9
    Very good
    Room comfort & quality
    Studio
    Studio
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 70 m²/753 ft²
    • Non-smoking
    • 1 double bed and 1 queen b...
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    Studio Premier Twin Apartment
    Studio Premier Twin Apartment
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    One Bedroom Apartment Premier
    One Bedroom Apartment Premier
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Double Room - Room Only 1-bedroom Apartment Premier/ Room Only 1-bedroom Apartment Premier/ Room Onl
    Double Room - Room Only 1-bedroom Apartment Premier/ Room Only 1-bedroom Apartment Premier/ Room Onl
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    One Bedroom Apartment Club
    One Bedroom Apartment Club
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Studio Premier Apartment
    Studio Premier Apartment
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Studio Premier Apartment
    Studio Premier Apartment
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Studio Club Apartment
    Studio Club Apartment
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Citadines Trafalgar Square London?

    What people love about Citadines Trafalgar Square London

    • 7.6
      Very good

      "Good location."

      Mun T.

      |

      October 9, 2018

    • 10.0
      Exceptional

      "Excellent stay"

      Gerold

      |

      July 16, 2018

    • 8.4
      Excellent

      "The location of this hotel is amazing for such a great price."

      Hayley

      |

      February 28, 2018

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    More about Citadines Trafalgar Square London

    More about Citadines Trafalgar Square London

    8.0
    Very good

    "Great location."

    Lynda

    |

    December 12, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Decided to stay in central London with wife and kids, and Ci..."

    Jason

    |

    December 17, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    The Northall
    50 m British, European, Gluten Free
    Lobby Lounge at Corinthia
    60 m British, European, Gluten Free
    Champagne Charlies
    150 m British, Wine Bar
    American cuisine
    American cuisine
    Five Guys
    160 m American, Fast food
    Little Frankie's
    300 m American, European, Italian
    Olive Grove
    440 m American, Italian
    European cuisine
    European cuisine
    Massimo Restaurant
    50 m European, Gluten Free, Italian
    Herman ze German
    140 m European, Fast food, German
    Cote Brasserie - St Martin's Lane
    430 m European, French, Gluten Free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    This is a strictly non-smoking property.

    Reviews of Citadines Trafalgar Square London from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (533)Booking.com Reviews (3167)
    8.2
    /
    10
    Cleanliness8.2
    Facilities7.7
    Location9.6
    Room comfort and quality7.9
    Service8.2
    Value for money8.0
    All languages
    All guests (533)
    All room types

    Show reviews that mention 

    Showing 392 verified guest comments
    12345
    8.0
    Excellent
    Antony from Singapore
    Business traveler
    Studio
    Stayed 2 nights in February 2019

    Reasonably good location next to a river”

    This hotel is walking distance to the train station so easy to get around and not too far from 'The Eye' though I did not venture that far during my short stay. Took an evening walk near the river, some busters along the bridge playing the guitar and singing nice songs so relaxing. There are some interesting shops across the bridge and one can take long walks along the river as a form of exercise after dinner.

    Reviewed April 11, 2019

    Hi Antony, Thank you for taking the time to give us your feeback. I'm glad you enjoyed your stay with us. Al

    Responded April 12, 2019
    Citadines Trafalgar Square London
    6.8
    Good
    Ma from Philippines
    Family with young children
    Studio
    Stayed 9 nights in April 2019

    Good”

    Overall, had a pleasant stay. The room air conditioning needs to be repaired or cleaned, other than that, no problem at all. :)

    Reviewed April 26, 2019

    Hi Ma, Thank you for your comments. I'm glad to read you had a pleasant stay with us! Al

    Responded April 27, 2019
    Citadines Trafalgar Square London
    8.0
    Excellent
    Lynda from Singapore
    Family with teens
    2 Bedroom Apartment
    Stayed 3 nights in December 2018

    great location”

    great location....very helpful staff....but room wasn't too new. didn't realise that the double bedroom was a duplex with the 2 rooms upstairs whilst the tv lounge area and mini kitchen were downstairs.

    Reviewed December 12, 2018

    Hi Lynda, Thank you for your comments. I'm glad you enjoyed your stay with us.

    Responded December 13, 2018
    Citadines Trafalgar Square London
    8.4
    Excellent
    Wichian from United States
    Couple
    Studio
    Stayed 4 nights in June 2018

    Great Location”

    We had a nice four-night stay at the hotel. The room is quite spacious with a kitchenette. The staff was very helpful and best of all is the location. The only suggestion that I would like to make is the frequency of the housekeeping which is scheduled for once a week. I think it is too long. Every 3 days would be helpful.

    Reviewed June 19, 2018

    Hi Wichian, Thank you very much for your feedback. I'm delighted to read you enjoyed your stay with us! I take note of your housekeeping suggestion. Al

    Responded July 03, 2018
    Citadines Trafalgar Square London
    4.4
    SCOTT from Philippines
    Couple
    Studio
    Stayed 3 nights in June 2018

    Good Location but no housekeeping”

    The location of the hotel is very good. It's walking distance from Trafalgar square. Walking distance from any historical sights in London. I gave 1 star in cleanliness because there is no housekeeping if you're only staying for a couple of days. They will just change your towels if you need them. You will accumulate your trash in your room because there is no housekeeping.

    Reviewed February 20, 2019

    Hi SCOTT, Thank you for your comments. We take them into consideration to improve our services. Al

    Responded February 20, 2019
    Citadines Trafalgar Square London
    8.4
    Excellent
    Jason from Singapore
    Family with young children
    1 Bedroom Apartment
    Stayed 3 nights in December 2018

    Convenient stay in 1 bed apartment”

    Decided to stay in central London with wife and kids, and Citadines was a good choice. Awesome location, good set-up of 1 bed room with 50sqm. Had kitchen, but no laundry machines. Had guests come over as living room was satisfactory for 1 or 2 people. Staff were very friendly. Breakfast was basic, but cheap. Gym next store is free to use and very good. Good wifi for multiple devices.

    Reviewed December 17, 2018

    Hi Jason, Thank you for your comments. I'm delighted to read you enjoyed your stay with us! Al

    Responded December 18, 2018
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Angela from Philippines
    Couple
    Studio
    Stayed 3 nights in December 2018

    Would book again, and again, and again, and AGAIN”

    This property sprung out among the list because of its high rating and fame among travelers. Now we know why - Location, location, location. It’s been 21 years since I last saw London. This hotel couldn’t have been more instrumental in making me fall in love with the city again. Literally everything was 5-10mins away. We were able to to see a multitude of attractions everyday via a multitude of transport ways (tube, bus, ferry were all within a stone’s throw). Staff were incredibly accommodating. Breakfast was simple but complete and delicious. Room was clean and functional with all the amenities of a service apartment. Truly a great deal for the price and the area of Trafalgar Square is a decadent choice. We had to move to a different hotel and although it’s also situated in a famous area, we couldn’t help but wish we were back at Citadines.

    Reviewed December 08, 2018

    Hi Angela, Thank you for your comments. I'm delighted you enjoyed your stay with us! We look forward to welcome you back again soon! Al

    Responded December 10, 2018
    Citadines Trafalgar Square London
    8.0
    Excellent
    Paul from Philippines
    Group
    1 Bedroom Apartment
    Stayed 10 nights in January 2017

    Great Location & Great Beds”

    We are four ladies who shared a 1 bedroom suite. Beds were quite comfortable. Loved the sofa bed and how it opens up to 2 x twin beds. We had great bonding moments in the small kitchen and dining table area. Loved that the water closet toilet is separate from bathroom with tub. Made things easier for the 4 of us taking turns. Location was the best! All the buses passed by Trafalgar Square. Everything was within a 1km radius. Free coffee, tea, hot chocolate and water 24 hrs a day was a great addition. The hotel also provides a Handy telephone for guest to use so free local and int'l calls plus free data during your stay.

    Reviewed February 01, 2017

    Dear Paul, Thank you for recognising our fantastic location and mentioning our new Handy mobile service which include free local and international call and unlimited roaming. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

    Responded April 07, 2017
    Citadines Trafalgar Square London
    9.2
    Exceptional
    Charmaine from Philippines
    Family with teens
    1 Bedroom Apartment
    Stayed 2 nights in October 2016

    Perfect location!”

    Most tourist attractions are walkable in 5-15mins from the aparthotel. It's also less than 5min walk from 2 tube stations - Charing Cross and Embankment. Kitchen facilities were complete - utensils, dishwasher, microwave oven, bread toaster, etc. I would stay here again if I come back to London.

    Reviewed October 17, 2016
    10.0
    Exceptional
    Siew from Singapore
    Group
    Studio
    Stayed 4 nights in August 2015

    Great location, clean and excellent for families”

    Location is perfect, walking distance to the Horse Guard Parade, Trafalgar Square, London Eye, Museum. Food and superrmarkets are easily available around the hotel. The room comes with kitchenette and all facilities are available within reach if require. Definitely will recommend to others.

    Reviewed August 03, 2016
    8.0
    Excellent
    Meiny from Indonesia
    Family with teens
    2 Bedroom Apartment
    Stayed 3 nights in July 2016

    Very good location”

    I stayed in a two bed rooms unit which was recommended for 6 adults. It is a very short walking distance to Embankment station and shopping area. Chinatown is within 15 mins walk. The only set back is that there is only 1 toilet and 1 bathroom in each unit. Car park is very convenient, but suitable only for small cars.

    Reviewed July 16, 2016
    8.0
    Excellent
    Hema from Singapore
    Family with young children
    Studio
    Stayed 3 nights in April 2016

    Great location”

    Citadines was in a great location. Places of interest and good cafes were all within walking distance of the hotel. The only thing is the rooms were a bit too old and it did not tally to the pictures reflected. Other than that the staff were excellent and they were always willing to give a helping hand.

    Reviewed May 17, 2016
    9.0
    Exceptional
    clarence from Singapore
    Couple
    Studio
    Stayed 4 nights in February 2015

    London Trip”

    Location, Cleanliness and the studio rooms available

    I had a wonderful nights stay in this hotel. Location was fantastic. Near to the underground metro(5min walk). Either walk to Charing Cross or Embankment underground station. Down the street of the hotel you can see Big Ben and the London eye. It is also walking distance to Chinatown (15 mins walk depending on walking pace) and also to Covent Gardens where you can do your shopping (high st fashion brands). The studio rooms were great. Spacious and adequately equipped. Sta were also friendly and helpful. I would choose to return to this hotel again if I were to visit London again.

    Reviewed March 11, 2015
    8.0
    Excellent
    MUN from Malaysia
    Couple
    Studio
    Stayed 3 nights in January 2015

    Good location”

    Superb location, helpful staff and nice lobby

    The hotel facade looks stunning, it is converted from an old english building and the lobby area is beautiful decorated with french taste. The staff were very polite, efficient, friendly and helpful. Upon checking in in the morning, I left my luggage in the storage and the staff invited me a coffee at lobby. Everything were perfect except for the bed a little small and under my expectation for this price I am paying. Ibis can do better. The location is superb, everything withing walking distance, Thames River, London Eye, Big Ben, Hyde Park, Buckingham Palace, Ocford Street, Soho, Covent Garden and of course Trafalgar Square. We will definitely stay again for the location.

    Reviewed February 04, 2015
    8.7
    Excellent
    Wing from Hong Kong
    Couple
    Stayed 1 night in October 2012

    Great location and good room size”

    Just one block away from Trafalgar Square

    price is reasonable vis-a-vis location and room size. facilities are great. but this is an apartment afterall so the depth of service may not be 100% comparable to a traditional 4/5 star hotel. overall, it is a good stay and i will certain return in the future

    Reviewed November 06, 2012
    8.4
    Excellent
    Gal from Israel
    Couple
    Studio
    Stayed 7 nights in October 2018

    Big room in a perfect area”

    the room is very big, the location is perfect, in the center of London. did everything by walking. the crew is ok, very nice but they didn't have any knowledge about traveling in london . the free coffee in the lobby is amazing. the aircon didn't work good. the shower is low (1.85). It was possible to invest more in the rooms. More quality towels, add soaps. Although it is an apartment hotel with a kitchen, there was no smelly smell in the rooms of cooking but in the hallway yes. check out was quick

    Reviewed October 21, 2018

    Hi Israel, Thank you for your comments! Al

    Responded October 24, 2018
    Citadines Trafalgar Square London
    6.4
    Good
    Geok from Singapore
    Couple
    Studio
    Stayed 4 nights in October 2018

    Location is great! ”

    Nice reception with 24hr complimentary hot beverage. Coffee is really good! However, corridor to the rooms are a little disappointment and sound proofing is terrible. We met rowdy guests but staff was swift in responding and managed the noise. Well-equipped room but pillow and mattress are too soft. Acceptable if either is soft but both, hmm... I seriously don’t know how to have a restful night. Management might want to look into it. Heated rack in the toilet is great. Will we stay again? Yes if hotel has options for harder pillows/mattress.

    Reviewed October 13, 2018

    Hi Geok, Thank you for your comments. We take them all into consideration! Al

    Responded October 16, 2018
    Citadines Trafalgar Square London
    7.6
    Very good
    Mun from Malaysia
    Group
    Studio
    Stayed 4 nights in September 2018

    Fantastic gym ! ”

    Good location. Love the gym next door! We were told that only 10 hotel guests allowed in per day. But we managed to get in on the 2 days we wanted to workout there. Free coffee throughout the day. There’s no cleaning or change of bed sheets if you stay less than a week.

    Reviewed October 09, 2018

    Hi Mun, Thank you for your comments. I'm delighted you enjoyed your stay with us! Glad you could use the gym as well! Al

    Responded October 09, 2018
    Citadines Trafalgar Square London
    9.2
    Exceptional
    Roy from United States
    Couple
    Studio
    Stayed 4 nights in October 2018

    Perfect location”

    This girl is clean and well kept. The staff was helpful and nice. Provided free coffee and hot chocolate in the mornings. The best feature of this hotel is the location. It is right next to Trafalgar Square and is within walking distance to a large number of the sites you will want to visit. We had a great experience.

    Reviewed October 08, 2018

    Hi Roy, Thank you for your comments! I'm delighted to read you enjoyed your stay with us! Al

    Responded October 09, 2018
    Citadines Trafalgar Square London
    6.4
    Good
    Chit from Singapore
    Couple
    1 Bedroom Apartment
    Stayed 5 nights in August 2018

    Good Location but poor service”

    Fantastic location, Guest floor looks dated, rooms are fine. In the booking page, it mentions daily housekeeping, however was told that they only provided housekeeping every 6 nights stay. Need to pay if we wanted daily housekeeping. Wanted to book for departure transfer, however staff was not very helpful.

    Reviewed August 31, 2018

    Hi Chit, Thank you for your comments. I take all your comments into consideration for improving our services. We look forward to welcome you back again soon! Al

    Responded September 05, 2018
    Citadines Trafalgar Square London
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    Citadines Trafalgar Square London
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    • Exceptional location
    • London Eye
    • Charing Cross Tube Station is within 0.11 km