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8.4

Excellent
15.5% this month
/10
(3,430 reviews)See what guests said
Highly rated by guests – 85% would recommend
Housekeeping22
Shops2
Kitchen2
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Benjamin Franklin House

70 m

Heaven

110 m

William Tyndale Statue

160 m

Whitehall Palace

180 m

Admiralty Arch

190 m

Popular landmarks
National Gallery

340 m

London Eye

540 m

Big Ben

700 m

Buckingham Palace

1.3 km

The British Museum

1.4 km

Closest landmarks
Gordon’s Wine Bar

140 m

Consulate of South Africa

210 m

powerhousefitness.co.uk

220 m

Charing Cross Pier

230 m

The Strand

240 m

Citadines Trafalgar Square London

"The location is very convenient for The National Theatre and many museums and train stations."

Gillian - May 5, 2022
1 Bedroom Apartment - Guestroom Citadines Trafalgar Square London
Guestroom Citadines Trafalgar Square London
Lobby Citadines Trafalgar Square London
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Citadines Trafalgar Square London

18/21 Northumberland Avenuce, West End Soho, London, United Kingdom, - See map

Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 110 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Blackout curtains

Value for money8.0
Distance to city center1 km
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.1 km

Rooms available at Citadines Trafalgar Square London

Very good
Room comfort & quality

7.9

1 Bedroom Apartment
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  • Room size: 39 m²/420 ft²
  • Street view
  • 1 double bed or 2 single be...
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Studio
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  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
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2 Bedroom Apartment
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  • Room size: 70 m²/753 ft²
  • Street view
  • 1 double bed & 2 single bed...
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Room #12036411
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    Twin Studio
    ...
    • Room size: 25 m²/269 ft²
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    King Bed Ocean View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
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    Apartment, 2 Bedrooms
    ...
    • Room size: 70 m²/753 ft²
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    King Bed Ocean View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
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    Two bedrooms apartment
    ...
    • Room size: 70 m²/753 ft²
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    Studio
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Citadines Trafalgar Square London?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Citadines Trafalgar Square London?

    Citadines Trafalgar Square London is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 80 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines Trafalgar Square London has a car park that's close to the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Citadines Trafalgar Square London?

    Start your mornings right, with the continental and buffet breakfast options offered at Citadines Trafalgar Square London. There's an additional charge of 12 GBP for adults and 6 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    Can special events be hosted at Citadines Trafalgar Square London?

    Large events and gatherings such as private events and engagements can be hosted at Citadines Trafalgar Square London. Small or intimate events like honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at Citadines Trafalgar Square London?

    On-site venues and convenient event services make Citadines Trafalgar Square London an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Citadines Trafalgar Square London?

    Citadines Trafalgar Square London does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Citadines Trafalgar Square London?

    The closest train, metro, or bus station to Citadines Trafalgar Square London is Charing Cross Tube Station, 110 m away.

    What restaurants are nearby Citadines Trafalgar Square London?

    Restaurants including Massimo Restaurant, The Northall and The Sherlock Holmes Public House & Restaurant are popular in Citadines Trafalgar Square London’s neighborhood which is known as West End Soho.

    What popular shopping places are close to Citadines Trafalgar Square London?

    Shopping options in Citadines Trafalgar Square London’s West End Soho neighborhood include Oxford Street, The Wheelhouse - Stephen Llewellyn Pottery and Mall Galleries.

    What are popular attractions near Citadines Trafalgar Square London?

    Guests at Citadines Trafalgar Square London can easily visit National Gallery, Covent Garden and Trafalgar Square located in the West End Soho area.

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    Explore the neighborhood

    What people love about Citadines Trafalgar Square London

    • 9.6

      Exceptional
      Location

      "The location is very convenient for The National Theatre and many museums and train stations."

      Gillian

      |

      May 5, 2022

    • 9.6

      Exceptional

      "I feel very safe and comfortable at Citadines I like having a small kitchen and having the choice of going out to eat or bringing food in."

      Gillian

      |

      May 5, 2022

    • 9.6

      Exceptional

      "I look forward to staying there next year."

      Gillian

      |

      May 5, 2022

    Overall rating:

    8.4

    Excellent
    3,430 reviews
    Cleanliness
    8.2
    Facilities
    7.7
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    Our check in was smooth, the foyer was spacious and clean.
    Helen from United Kingdom
    Couple
    More about Citadines Trafalgar Square London

    More about Citadines Trafalgar Square London

    Citadines Trafalgar Square London

    You'll love the exceptional convenience during your stay at Citadines Trafalgar Square London, located right in the heart of the city center, with an easy access to everything in London.
    The superior services and facilities offered at Citadines Trafalgar Square London will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of London can be assisted with the taxi services available here.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Citadines Trafalgar Square London. The hotel's room service will make staying in a great choice. The hotel is entirely non-smoking.
    Guests are guaranteed a comfortable stay while at Citadines Trafalgar Square London. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Citadines Trafalgar Square London offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Citadines Trafalgar Square London, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Never let a day go wasted when you're at Citadines Trafalgar Square London with all the activities and facilities provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


    Around the property

    Venture outside Citadines Trafalgar Square London and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 1.3 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 3.3 km away, among the most sought-after photographs for anyone visiting London.

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    Amenities and facilities
    Very good
    Facilities

    7.7

    Most talked about facilities

    Housekeeping

    24 mentions

    Internet

    10 mentions

    Breakfast

    9 mentions

    Food & Dining

    4 mentions

    Languages spoken

    • English
    • French
    • Hungarian
    • Italian
    • Latvian
    • Lithuanian
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Turkish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Game room
    • Table tennis

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Kitchen
    • Room service
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Invoice provided
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Playground

    Access

    • Buzzer/wireless intercom
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet facilities
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [nearby]
    • Taxi service

    Available in all rooms

    • Accessible by elevator
    • Accessible by stairs
    • Air conditioning
    • Alarm clock
    • Bathtub
    • Blackout curtains
    • Cleaning products
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Dining table
    • Dishwasher
    • Fire extinguisher
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • Hand sanitizer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • Laptop workspace
    • Linens
    • Microwave
    • Mirror
    • Mobility accessibility
    • Non-slip grab bar
    • Non-smoking
    • Pets allowed in room
    • Private bathroom
    • Radio
    • Reading light
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Shower
    • Sleep comfort items
    • Smoke detector
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Continental
    Location
    18/21 Northumberland Avenuce, West End Soho, London, United Kingdom,
    Exceptional
    Location

    9.6

    Airports

    • London City Airport (LCY)
      12.1 km 32 min drive
    • Heathrow Airport (LHR)
      23.2 km 42 min drive

    Public transportation

    • Charing Cross Tube Station
      110 m 2 min walk
    • Embankment Tube Station
      160 m 4 min walk

    Hospital or clinic

    • Institute of Chinese Medicine
      310 m

    Shopping

    • Camden Market
      4.1 km

    Convenience store

    • Tesco Express
      170 m 1 min drive

    Cash withdrawal

    • ATM
      100 m 1 min walk
    What's nearby

    Popular landmarks

    • National Gallery
      340 m
    • London Eye
      540 m
    • Big Ben
      700 m
    • Buckingham Palace
      1.3 km
    • The British Museum
      1.4 km
    • Madame Tussauds London
      2.7 km
    • Tower of London
      3.4 km
    • Tower Bridge
      3.4 km
    • V&A - Victoria and Albert Museum
      3.5 km
    • Natural History Museum
      3.8 km

    Nearby landmarks

    • Benjamin Franklin House
      70 m
    • Heaven
      110 m
    • Charing Cross Tube Station
      110 m
    • Gordon’s Wine Bar
      140 m
    • William Tyndale Statue
      160 m
    • Embankment Tube Station
      160 m
    • Whitehall Palace
      180 m
    • Admiralty Arch
      190 m
    • Trafalgar Studios
      190 m
    • The Wheelhouse - Stephen Llewellyn Pottery
      190 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
    • Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until11:00

    Getting around

    • Airport transfer fee80 GBP
    • Distance from city center1 km
    • Travel time to airport (minutes)60

    Extras

    • Breakfast charge (unless included in room price)12 GBP
    • Daily Internet/Wi-Fi fee0 GBP

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges0
    • Number of floors9
    • Number of restaurants0
    • Number of rooms 187
    • Room voltage220
    • Year property opened1996

    Parking

    • Daily parking fee35 GBP
    Property announcements

    This is a strictly non-smoking property.

    Reviews of Citadines Trafalgar Square London from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.2
    Facilities7.7
    Location9.6
    Room comfort and quality7.9
    Service8.3
    Value for money8.0
    High score for London
    Rating
    9+ Exceptional (136)
    8-9 Excellent (115)
    7-8 Very Good (108)
    6-7 Good (59)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (77)
    Jun - Aug (99)
    Sep - Nov (129)
    Dec - Feb (142)
    All guests (667)
    All room types
    All languages

    Show reviews that mention 

    Showing 447 verified guest comments
    12345
    10.0
    Exceptional
    Angela from Philippines
    Couple
    Studio
    Stayed 3 nights in December 2018

    Would book again, and again, and again, and AGAIN”

    This property sprung out among the list because of its high rating and fame among travelers. Now we know why - Location, location, location. It’s been 21 years since I last saw London. This hotel couldn’t have been more instrumental in making me fall in love with the city again. Literally everything was 5-10mins away. We were able to to see a multitude of attractions everyday via a multitude of transport ways (tube, bus, ferry were all within a stone’s throw). Staff were incredibly accommodating. Breakfast was simple but complete and delicious. Room was clean and functional with all the amenities of a service apartment. Truly a great deal for the price and the area of Trafalgar Square is a decadent choice. We had to move to a different hotel and although it’s also situated in a famous area, we couldn’t help but wish we were back at Citadines.

    Reviewed December 08, 2018

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    Hi Angela, Thank you for your comments. I'm delighted you enjoyed your stay with us! We look forward to welcome you back again soon! Al

    Responded December 10, 2018
    Citadines Trafalgar Square London
    8.3
    Excellent
    Elizabeth from Australia
    Couple
    Stayed 5 nights in September 2010

    London Sightseeing and Theatre Base”

    Location, Location, Location
    Bathroom could do with a facelift

    Citadines Trafalgar Square is an excellent location for sightseeing in London. It is close to Embankment and Charing Cross stations. There are many restaurants within walking distance too and the food at The Sherlock Holmes Pub was excellent. It is also in walking distance of The London Eye and lots of other venues along the riverside. There is also supermarkets close by so you will never be without food and drinks and that includes the alcholic varieties. We found you could walk to many of London's theatres or just walk up the road to Trafalgar Square and catch a bus. We didn't hear any road noise from our room either; the double glazing is very good. Our apartment provided everything we needed for our stay in London and the bonus was that there is a laundry room available on the Mezzanine floor. If I ever return to London then I would definately stay here again!

    Reviewed October 03, 2010

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    10.0
    Exceptional
    Karen from Australia
    Couple
    Studio
    Stayed 4 nights in September 2016

    Great central London accommodation”

    Extremely convenient location. Short walking distance to West End shows, Trafalgar Sq, Covent Garden, the Embankment and the variety of entertainment encountered along the way. Great choice of eateries and Restaurants close by. The Apartments were well designed for travellers providing kitchenette facilities and spacious accommodation. Overall Citadines provided us with the perfect place to stay whilst in London.

    Reviewed September 20, 2016

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    10.0
    Exceptional
    Carol from United Kingdom
    Couple
    Studio
    Stayed 1 night in August 2018

    Fabulous hotel with lovely large & exceptionally clean rooms”

    We had a great stay at Citadines Trafalgar Square, the studio room we had was on the 8th floor and very big with a lovely kitchenette, dining and seating area. The kitchenette had everything you’d need including, large fridge, kettle, toaster & microwave. The room was very quiet and the bed was very comfortable. The complimentary tea, coffee and hot chocolate in the main seating area downstairs was a lovely extra. Staff were exceptionally friendly and welcoming too. We found all areas including our room to be exceptionally clean and altogether had a wonderful stay. Thank you everyone at Citadines.

    Reviewed August 15, 2018

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    Hi Carol, I'm delighted to read you enjoyed your stay with us! Thank you for your comments and we look forward to welcome you back again soon. Al

    Responded August 17, 2018
    Citadines Trafalgar Square London
    8.7
    Excellent
    Alexandra from Australia
    Solo traveler
    Stayed 7 nights in May 2012

    Amazing location, good sized room”

    Very close to 2 tube stations and therefore access to several tube lines. Convenient kitchen facilities.

    this hotel was a great base to explore london from. it was already close to a number of attractions such as trafalgar square, the national gallery, the national portrait gallery, and was also walking distance from the west end theatres, trendy covent garden and buckingham palace. if tired feet proved a problem the charing cross and embankment tube stations were both just around the corner which provided easy acccess to several different tube lines. the room was very clean and it was very convenient having kitchen facilities so as to save on food costs.

    Reviewed June 20, 2012

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    9.0
    Exceptional
    Chek from Singapore
    Group
    Stayed 5 nights in April 2014

    Great location”

    Location, facilities and comfort

    We had an enjoyable stay at Citadines Trafalgar Square. It is just a 2 minute walk to the tube station and is within walking distance to the London Eye, Big Ben, Buckingham palace, Chinatown etc. Theres also free coffee provided by the coffee machine in the lobby the whole day. Will definitely return back on my next trip to London.

    Reviewed June 04, 2014

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    8.4
    Excellent
    Javier from Argentina
    Couple
    Studio
    Stayed 5 nights in June 2016

    Excellent place to stay”

    We stayed 4 nights with my wife and founs this hotel an excellent place to stay and explore London. Its location is superb, near to the main attractions in rhe city, equidistant to all the main areas. Just a minute walk from an underground station, a few hundred meters from Trafalgar Square, easy walking distance to the Soho, Leicester Square. Free wifi that worked well. Helpful staff. Slightly more expensive than it is worth in terms of price but this is the general case in London. It is expensive. Some comfort details in the room could have been improved. We would stay again anyway should we return.

    Reviewed June 08, 2016

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    10.0
    Exceptional
    Maryanne from Australia
    Couple
    Studio
    Stayed 2 nights in August 2016

    Great location”

    The Citadines Trafalgar Suare is perfectly located. Close to 2 underground stations, galleries, West End theatres, shops, cafes, restaurants & several supermarkets. We stayed in a studio apartment. Whilst not spacious it was perfectly adequate. Small kitchenette was a great advantage. Complimentary tea & coffee available in the foyer. Helpful staff. Have already booked a return visit.

    Reviewed August 26, 2016

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    7.7
    Very good
    Valerie from Singapore
    Solo traveler
    Studio
    Stayed 2 nights in September 2015

    Excellent location!!!”

    Location, location and location!

    I had a good stay at Citadines Trafalgar Square as I chose it precisely for its location - walking distance to two tube stations and numerous areas which tourists visit (Buckingham Palace, St James Park, Oxford Street, West End and so on). I felt safe as a solo traveller in this hotel, as you need a key card to access the lobby and the lift to the guest rooms. Room itself is basic - towels, shower gel and shampoo provided (don't expect slippers, toothbrush, toothpaste etc.). The toilet is rather small especially considering there is a bathtub and needs updating. However, the room size is quite decent for the price and its location. I stayed on the first floor (room windows facing Craven Street) so could hear noises from the street and traffic. Overall, I would consider this hotel again for its location, but would not expect much in terms of room comfort.

    Reviewed September 08, 2015

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    7.7
    Very good
    Dale from United Kingdom
    Group
    Stayed 2 nights in January 2012

    Fantastic location for everything”

    Newly refurbished rooms and quiet

    this was my second stay at the citadines prestige trafalgar square and it is a perfect place to stay when visiting london. for two nights at £288 it is great value for money especially where it is situated on (northumberland avenue). on our visit we were lucky enough to get tickets to go and see the leonardo da vinci exhibition at the national gallery. trafalgar square was buzzing with people and had the olympic countdown clock on display where you can take a photograph. the nearest tube is the embankment and covent garden is just a few minutes away which was perfect for us as we went to see the amazing play of war horse at the new london theatre. on the saturday night we went to see apassionata horse show at the o2 and again getting there and back was no problem on the tube. we had breakfast at garfunkels which overlooks trafalgar square and is just down the road. they provide lovely breakfasts for two. we went there on both mornings and were not disappointed. i would most definitely stay again at the citadines.

    Reviewed January 27, 2012

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    8.8
    Excellent
    Andrea from Australia
    Group
    1 Bedroom Apartment
    Stayed 3 nights in April 2018

    Short trip in London”

    My husband and I stayed here with another couple for 4 nights as part of a bigger trip of Europe. We booked a 1 bed apartment with sofa bed. The location is the best feature, right next to Trafalgar Square, close to the Thames and 3 different underground stations and walking distance to so many sights. We only needed to call them up once when we couldn’t figure out why we had no hot water in the shower but turns out we were using the tap wrong (left for pressure and right for temperature). They were prompt to attend and friendly. The only thing that let it down slightly for us was the sofa bed that was 2 single mattresses instead of a double but it’s redeeming factor was they were very comfortable. Otherwise the rooms were clean and perfect to use as a base while exploring. Breakfast is a little steep at £24 pp for continental but it’s London prices too. We managed to find a great cafe nearby that had a £6 full English breakfast which was great. All in all great spot!

    Reviewed April 23, 2018

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    Hi Andrea, Thank you for your feedback! I'm delighted to read that you enjoyed your stay with us! Just to clarify that breakfast is £12 per person. We look forward to welcome you again soon Al

    Responded July 03, 2018
    Citadines Trafalgar Square London
    9.0
    Exceptional
    Leah from United States
    Business traveler
    Studio
    Stayed 2 nights in December 2015

    Great location, but pricey ”

    Location, cleanliness, friendly staff

    I had a lovely stay at the Citadines Trafalgar Square. The hotel is centrally located and easy to get to by public transportation. The rooms are clean and the staff are friendly. The price is steep, but comparable to other hotels in the area.

    Reviewed December 09, 2015

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    9.6
    Exceptional
    Noviyana from Indonesia
    Family with young children
    1 Bedroom Apartment
    Stayed 2 nights in November 2016

    Super fantastic hotel apartement”

    Had a really enjoyable time staying at citadines trafalgar square. Perfect location, spacious room and friendly staff.. will definately stay again at citadines when we visit London again.

    Reviewed November 10, 2016

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    Dear Noviyana Thank you for taking the time to submit your feedback and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Kate

    Responded April 12, 2022
    Citadines Trafalgar Square London
    8.8
    Excellent
    Eric from United States
    Family with teens
    1 Bedroom Apartment
    Stayed 5 nights in December 2016

    Great location and good room”

    The rooms were small, but well-kept. The mattress in the bedroom was very firm and the pull-out couch was two twin-size mattresses instead of a single double bed. The tub drained very slowly, so it fills such that your ankles are covered while showering, and the doors have strong automatic closing mechanisms on them. The bedroom door had a magnet to keep it open, but the living room door did not, so we used a suitcase as a door stop. The location was excellent, half-way between Embankment and Charing Cross tube stations, walking distance to the London Eye, Westminster Abbey and Trafalgar Square. The staff was friendly and very helpful. We would stay there again.

    Reviewed December 28, 2016

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    Dear Guest, Thank you for your comments following your recent stay at the Citadines Trafalgar, I appreciate the time you have taken to share your experiences on this site. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Jelena Azarenko / Senior Receptionist

    Responded December 23, 2017
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Siew from Singapore
    Group
    Studio
    Stayed 4 nights in August 2015

    Great location, clean and excellent for families”

    Location is perfect, walking distance to the Horse Guard Parade, Trafalgar Square, London Eye, Museum. Food and superrmarkets are easily available around the hotel. The room comes with kitchenette and all facilities are available within reach if require. Definitely will recommend to others.

    Reviewed August 03, 2016

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    9.7
    Exceptional
    Christopher from United States
    Family with young children
    Stayed 3 nights in June 2012

    great location and great value”

    unbeatable location, just 1 block away from Trafalgar square; full kitchen

    This was a great deal; unbeatable location 1 block away from Trafalgar square but on a quiet street so no noise at night even with window open. also immediate access to 2 tube stops. room was quite clean and modern furnishing so no concerns there; size was appropriate for price; overall great value and would definitely look to stay here next time; this is what I want in a hotel; who needs bell hops?

    Reviewed July 03, 2012

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    8.0
    Excellent
    MUN from Malaysia
    Couple
    Studio
    Stayed 3 nights in January 2015

    Good location”

    Superb location, helpful staff and nice lobby

    The hotel facade looks stunning, it is converted from an old english building and the lobby area is beautiful decorated with french taste. The staff were very polite, efficient, friendly and helpful. Upon checking in in the morning, I left my luggage in the storage and the staff invited me a coffee at lobby. Everything were perfect except for the bed a little small and under my expectation for this price I am paying. Ibis can do better. The location is superb, everything withing walking distance, Thames River, London Eye, Big Ben, Hyde Park, Buckingham Palace, Ocford Street, Soho, Covent Garden and of course Trafalgar Square. We will definitely stay again for the location.

    Reviewed February 04, 2015

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    8.8
    Excellent
    Robelyn from Philippines
    Family with teens
    Studio
    Stayed 2 nights in August 2016

    A decent one”

    They should install more lights inside their rooms because it's quite dark. Other than that, it's a decent hotel for those who will stay for a few days. Near tourist attractions such as West End, Chinatown, Buckingham Palace, and Trafalgar Square.

    Reviewed June 01, 2017

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    Dear Robelyn, Thank you for submitting your positive feedback score and comments. I have taken note of your comments about the lighting and would like to apologise you found it dark. We are currently updating the rooms with a brighter LED system and will have all the rooms completed by the end of the year as it is a slow process. Thank you for recognising our fantastic location perfect for London sightseeing. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

    Responded June 02, 2017
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Miriam from United States
    Solo traveler
    Studio
    Stayed 10 nights in October 2016

    Great studio flat for this person”

    The flat is perfectly located just around the corner from Trafalgar Square with 2 tube stations ( Charring Cross & Embankment) within 3 minutes walk. Also many buses which is what I used the most. The flat was clean and comfortable. With the kitchenette I was able to get my own groceries ( 2 stores within 4 minutes ) and save money by having breakfast in my room. The Free coffee/tea/ latte machine in the lobby is a nice bonus. The WiFi worked fine and I felt secure as a solo person. Only negatives were some paint touch ups needed in the room but quite minor and one of the lifts was out the last 2 days of my stay. I would stay here again.

    Reviewed November 01, 2016

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    8.3
    Excellent
    Vanessa from Singapore
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in November 2014

    Great location”

    Location. Location. Location

    Well located within walking distance to Charing Cross and landmarks like Trafalgar Square, London Eye, Big Ben. Eateries all round and safe place to walk at night after catching Musicals. Save loads of time travelling from place to place because of the convenience. Room was too dark to my liking though honeymooners might find it romantic.

    Reviewed November 18, 2014

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