helpful staffs, clean, comfort room”

Citadines uplands kuching apt hotel location is very good, newly open, with reception situation on 2nd floor, staffs very ploite, helpfull, housekeeping very good service, nice and comfortable room but internet not fast enough found weak and slow. The library a bar for night life just situated at the corner of the hotel ground for those who loves to relax and drink a couples cup of wines, whisky or glasses of beers with friends.The spring- a shopping mall just opposite the hotel.

Awesome”

I stayed at the Citadines Uplands Kuching for 4 days 3 nights. I booked the Studio Apartment. The room was superb, clean, and comfortable. The staffs are very friendly and always willing to help. I have not come across for a while now such a friendly environment. However, the only downfall was the breakfast. Personally, I do not quite enjoy the breakfast there because the choices are limited and you could just get the food from the hawker street.I would come back again to this hotel on my next travel to Kuching.

Best serviced apartment in Kuching”

It was a joy to stay at Citadines Uplands and I will definitely be staying there again. The views are pretty amazing as you get to see all of Kuching city and seeing the rains coming in from the mountains is spectacular. Only 7km from the airport and right opposite the Spring Shopping Centre, this hotel is great for families, couples and the solo traveler. I could even cook my own food with supermarkets located on the ground level of the building. Definitely recommended.

Relax and comfortable stay ”

This was the second time I visited to Kuching and stayed in Citadines Uplands Kuching, a very nice design, clean,and comfortable room. All the hotel staff service with smile,and very helpful. The variety of breakfast still can be improve. I am satisfied with my stay, and will be choosing Citadines Uplands Kuching again.

Strategic location”

It was a great experience staying at the Citadines Uplands. Although this is my first time, but the staffs are very friendly and helpful. I travelled with husband and kids. The kids are really enjoy n lovessss the swimming pool so much. The location is very strategic and we can go shopping by foot since the shopping mall is only opposite the hotel. I will strongly recommend the Citadines Uplands Hotel to my friends and family! Thank you for your great hospitality and I will stay there whenever I come to Kuching next time. In shaa ALLAH..

Best serviced suites..”

I have been traveling alot lately both domestic and internationally.. Staying in hotels ranging from budget to 5 star,. None can equivilate to the experience I had in Citadines Uplands.. It is very well located near malls, convenient stores and food outlets.. The rooms were amazing.. Equiped with a kitchen and washing machine there is nothing more i could ask for.. Will definitely choose this hotel if I ever get the chance to go back to Kuching..

Lovely hotel and service with a smile”

I was travelled with my boyfriend and that was my first time visit to Kuching. Just a walking distance to the Spring Shopping Mall. The hotel receptionist was very friendly. I was stayed in 1 Bed Executive room. The design of the room was amazing, big, clean, and comfortable. One thing can be improve was the breakfast, wish to have more choice of breakfast in future. I will be staying in Citadines Uplands Kuching again in future.

Pleasant 6-day Stay”

We had a pleasant, 6-day stay in Kuching. The hotel, or 'apart-hotel' as they call it, lies half-way between Kuching International Airport and Kuching city centre. We stayed in a clean and quiet 1-bedroom on the 6th floor. The fully equipped kitchen is very useful given the limited dining at the hotel, although across the road is a major shopping mall, The Spring, accessible through a pedestrian bridge. The breakfast is quite basic, but serves the purpose. The hotel staff are attentive, friendly, and polite. Our buys couldn't get enough of the pool, and there is a laundrette on-site for our laundry. The only source of annoyance is the elevator, which requires key-card access every time. Otherwise, we're already putting this as our favourite Kuching hotel.

AFFORDABLE FAMILY HOTEL”

This is the first time we have checked into Citadines Uplands Kuching. We booked the 2 bedrooms premier and we were so happy as it comes with 2 rooms and 2 bathrooms and kitchen and living room. The check in was pretty fast but we didnt like the reception as it was located on 1st floor and not on ground floor, but we love the swimming pool and fast wifi access. There is a supermarket on ground floor and we can get groceries such as bread, fruits and biscuits. The spring shopping mall is just nearby so shopping is fun. We took taxi to go to The cat museum and the Sarawak Museum too. This hotel is also close by to the airport which is 15 mins away. We would definitely recommend this hotel to our family and friends

CLEANLINESS-COMFORT-SERVICE SATISFACTION”

Simply putting, my stay at Citadines Uplands Kuching was "Beyond Expectations". I was not aware that this is not just an ordinary hotel but service class hotel setting; and that made a major difference. The first thing that caught our notice was the response and attention from the staff when we entered the reception. The entire staff was on their toes and were ready to answer any and every question thrown at them. Secondly, the room we were allotted was pool view (not that we booked a pool view room) with an INHOUSE kitchen with a big refrigerator, a microwave, GAS FLAME, UTENSILS and CUTLERY. It was one of its kind of setting wherein one can spend from few days to few months with ease. The last thing that impressed us was its proximity to the amenities and conveniences. Although a bit away from the city centre (we had to take a cab or wait for a no-obligation bus service) to reach the city centre, the hotel was place right below a shopping mall and right opposite another supermall with lots of food, shopping options. Take the elevator down to the ground floor and a peppy CAFE serving waffles and ice cream is available (open till late night) with young bubbly crowd always present to make you feel lively. On the whole, this place definitely deserves to be one of the most recommended stays at Kuching (as rightly claimed by AGODA).

Last-minute booking that exceeded expectations”

This Apart-Hotel is really something. Looks like a new property and has spacious rooms, I got a great last minute deal the day before my trip. No nonsense, no fuss; easy check-in and the Executive Room was impressive. Lift access from the carpark to the lobby, and no noise from the corridor or surrounding rooms during my stay. My room on the 4th floor was well lit (about 50 different switches to achieve any mood you like!) had a mini kitchen with cooking facilities, fridge, kettle etc, and a lounge area with sofa and TV. Bathroom had a well-lit mirror and walk-in shower. Separate bedroom area can be closed off from living area, where there is a comfortable bed with a 2nd TV. There were two air conditioning units, a iron/ironing board, and hairdryer too. The internet access was good when I used it, no fiddling about with passwords or login details. Much more than I needed for a one night stay and it would be good for a week or so, as it is away from the noise and bustle of the city but within easy reach of the heartbeat of Kuching. I didn't use (but looked okay) -P.C for internet in the lobby. -bar downstairs that was thriving on a Saturday night (no noise in the hotel though) -attached shopping mall Review from: a former Flight Attendant from a 5-Star airline.

Quality Decreased”

This has been my third year with Citadines Uplands Kuching and the decrease of quality in a few aspects of the room can be seen. Cleanliness 7/10, aesthetics 7/10, comfort 8/10, overall experience 7/10. They definitely can do better.

Awesome hotel.”

Really as what Citadines Uplands Kuching Marketing Executive Mr Ang Wei Hock have told me. This hotel is awesome. Good job to receptionist Mr Pascal as well. 👍👍👍

comfortable accommodation at affordable prices”

We were extremely happy with our extended stay (18 days)and loved the free WiFi in our room. We spent most of our time visiting with friends and relatives. The Spring Shopping Centre, opposite, cheap eateries nearby for local food and easy access to taxis for journeys to the waterfront and other places meant Citadines provided a comfortable and convenient location. The included breakfast was basic but adequate. The staff were obliging and friendly. Mostly, we loved coming back to our beautifully cleaned and made up room each day. The unoccupied shops within the complex were a sad indicator of the oversupply of retail space in Kuching.

Value for money and great design for an apartment”

There were some problems during my stay, the hot water didnt work,pillow were too thick and for 2 executive room, 1 room is very good while the other was too small. But anyway,when i come back to kuching,definately i will stay again in citadines. Compare with other hotels in kuching, this one is much much better...

Great place but too far from the city”

We loved staying at this hotel, the apartment was spacious, clean and comfortable with great facilities. The staff were very helpful and friendly and dealt with any issues we had promptly. A great choice of food at breakfast for both Asian and Western guests. Wifi worked well in the room. Pool great, especially after a day exploring and returning hot and sticky. The only thing that was a problem was that it was so far from the city, and with no public transport available we spent quite a lot of money on taxi's. There is a shuttle bus available from the hotel into the city but this is only once a day at 11am, there is no return service. It would have been helpful if there were more frequent shuttle services both ways. Because of this we moved to a hotel in the city for the second week of our visit to Kuching - shame as we would have liked to stay here!

The BEST in Kuching city at the moment....”

It's a great hotel. My kids n husband love it so much that someday we would customize a house exactly like the room that we stayed :) The swimming pool is kids friendly and there's a jacuzzi tub too :) The attentive staff and fast internet make our stay easier and now we're looking forward to stay at Citadines Uplands again :) p/s : Upon check-out, my kids were given the Go Green Froggy and they love em....

Comfortable stay in Citadanes Uplands”

My boys 12 and 14 enjoyed their stay in Citadines Uplands Kuching, is spacious clean and comfortable. Only downside is the breakfast, limited variety and quality below average. Coffee is way below standard, and really undrinkable.

Excellent apartment, clean. ”

We had a studio apartment, with a fully equipped kitchen, fridge, TV with English channels, lovely clean pool,and a good gym. The room, bathroom, and linen were all clean, and serviced daily. The staff were very helpful and accommodated any requests even when we ran out of shower gel at night. The included breakfast had variety. There is a big shopping complex across the road, so we could buy groceries to cook in the apartment, or go and eat at the food court there. There is also a good bar on street level in the same building as the apartments. It is a 30 min. walk out of the city of Kuching. A taxi costs RM15 to the city, and RM30 to the airport. We usually walked in to the city, but got a taxi back at night. Buses although not very regular only cost RM1.50pp, and we caught them a couple of times. Would highly recommend this apartment to family and friends.

Room interior is stylish and the pool is superb”

We stayed many times whilst in Kuching and throughly enjoyed this hotel. The location was convenient for us as we were studying at Swinburne, may not be so convenient if you wish to be in the city but a cab will cost about 15-20RM. The rooms are modern and pristinely clean. The pool is one of the best I have seen at a hotel especially of this price. We recommended to many of our friends and they enjoyed it just as much.