![Swimming pool [outdoor], Citadines Uplands Kuching in Kuching](http://pix10.agoda.net/hotelImages/407337/-1/4a8da514092c2dc66fc5b38f015b4641.jpg?ca=10&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Citadines Uplands Kuching in Kuching")
![Swimming pool [outdoor], Citadines Uplands Kuching in Kuching](http://pix10.agoda.net/hotelImages/407337/-1/4be0e89c156ab3d9cdfabb0b347aa0fc.jpg?ca=10&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Citadines Uplands Kuching in Kuching")
This property is in high demand!
25 travelers have booked today.
Citadines Uplands Kuching
No 55, Jalan Simpang Tiga, Kuching City Center, Kuching, Malaysia, 93350 - See map
Make your best journey to Kuching with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kuching City Center part of Kuching, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Semenggoh Nature Reserve. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.
Highlights
Clean and Safe
Unparalleled Level of Hygiene and Safety for Hotels
Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Facilities
Front desk [24-hour]
Airport transfer
Valet parking
Pets allowed
Fitness center
Swimming pool [outdoor]
Shuttle service
Free Wi-Fi in all rooms!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/407337/-1/4be0e89c156ab3d9cdfabb0b347aa0fc.jpg?ca=10&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/407337/-1/4a8da514092c2dc66fc5b38f015b4641.jpg?ca=10&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/7540694/0/90d66f78a5631bc9b4860f64d91e87aa.jpg?ca=23&ce=0&s=512x384)
Awesome stay! ”
Booked 2 nights with my parents although we are locals, I needed a quiet place to stay on my visit from Singapore. I'd say I was really impressed. The room was splendid. Clean, adequate and lovely. The bed was super comfortable and ac was cold. It was quiet as well. What could be improved was probably some bottled water in the room? Although there was a kettle and jug but prefer bottled water for hygiene purposes. Didn't get to visit the pool or amenities so wouldn't comment on that. But yes, the 2 bedrooms apartment was really awesome. I'm really impressed. And oh, we got the room that was greeted by the beautiful sunrise facing the spring. That was a bonus! Definitely coming back.
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Dear Estee, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Great hotel”
The hotel was good, the room was clean, surrounding area was clean. There’s a coway machine in the halls, made it easier for us to get cold water. The pool was tempting but I didnt get to swim this time round. They gym was sufficient and there was breakfast sent to the room. Overall stay was awesome. Would love to come over again. The Spring Shopping mall was just opposite the hotel. Vivacity mall was RM7 bucks by grab ride so everything was really awesome. Tqq
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Dear Diomira, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
Exceptional”
The location is great. Very near to a mall as you can walk for 2 minutes to get there. Near to hospital, tourist attractions, restaurants and riveefront. The unit is very clean and cosy. Value for money. Staff are very helpful and friendly. It would be better if we could get our room on time when we check in accoeding to the time allocated. We got our room at around 5 pm which is 2 hrs from the check in time. Please improve on that.
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Dear Rasheeda, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
The Best”
Its a good stay even though i dont get my twin bed. It is very clean and the staff is very friendly hihi. Will come back again to this hotel in the future. Too sad i dont get to stay there even for a 12hours bcs i check in late at 8pm and check out 730am rushing to next event hahaha the view was so nice and the room is quiet. Overalll soooooo goooddddddd hihi love ittt! Thanks Citadines !
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Dear Janesha, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Clean and easy to check in ”
The staff is very helpfull and fast check in. We arrived at Kuching Airport and straight to our studio . Once we arrived we gave our details and check in. Everything is so smooth and they have kitchen cabinet, coway , fridge , hairdryer , sofa , tv but no netflix . itsokay because we only wanted to rest after a long flight. Thank you for your service !
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Dear Maisarah, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Superb hotel”
I really love this hotel. Stay for 5 night. Everything I like here. Very convenient to bring family, honeymoon, and for work. The only things, due to COVID, food for breakfast will be send to the room. Just chill n wait. 🤭 must choose hotel in Sarawak. A bit far to waterfront, but don't worry can take grab. Closer to airport. ♥️
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Dear Intan, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
great staff and services”
great staff that is warm, kind and ready to assist u anytime during ur stay.thank you🙏👍
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Dear Aniza, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again to Citadines Uplands Kuching. Warm Regards, Liaw May Choo - Residence Manager
Safe place for solo ladies traveller”
Its safe, clean, comfy for a solo business traveller like me. Staff is polite and respect your privacy. Attentive to request too. Recommended. Very near to shopping mall.
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Dear Tantiana, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
our third home and will always be !”
whenever we feel tired after our shifts, we will always stay here because its closer to where we work than from where we usually travel back and forth from bau to kuching. staffs are always welcoming and warm. rooms are in tiptop condition. room maids attended us with quick response shortly after our requirements aliased with the front reception. we as hoteliers are still learning everyday and i can say as a front receptionist myself, was inspired to see how this staffs were trained to attend request and complaints with immediate response. keep it up citadines crew! all the best always!
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Dear Angeliza, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Strongly Recommend”
Spotlessly clean and big room, it has a fully equipped kitchen, with all the cutlery nicely placed inside a drawer, including wine glass for your romantic night. The view from window are to die for, facing the Spring Shopping Mall for your convenient of shopping. Staff at the reception are very friendly and helpful. 10/10 which I rarely give, and I strongly recommend.
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Dear Foong, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Great location, room can be improved”
We enjoyed our stay here, and the room is very fully furnished including the kitchenette if you need it. Facilities and staff were great. Only minor complaints are the bed was not the most comfortable, and the shower floor was uneven which lead to some water pooling issues. Shower was also slightly smelly when you first turn it on every day. We only mostly stayed here to sleep, so not sure if these would be dealbreakers for those who spend a lot of time in the room!
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Dear Hamsaveni, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
Citadines uplands kuching”
The best place with family..
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Dear Misah, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again to Citadines Uplands Kuching. Warm Regards, Liaw May Choo - Residence Manager
Exceptional”
Studio premier would be a good option for a solo traveller. Bed is kind of small. Everything else is fine.
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Dear Norizan, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
Excellent!! ”
I stayed one night at the Premier Studio room with my sister., we both had a tremendous pleasant stay at the hotel. The staffs at the receptionist at the counter are very professional, friendly and helpful. I will definitely come back to the hotel soon. To the staffs who's working on 20/12 (morning shift till 3am) on the date, you both are super excellent! Thank you so much for your e helpful response to our request on that day. See you again.
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Dear Sanny, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
THE BEST PLACE TO STAY FOR SOLO TRAVELERS”
CHECK IN ON 28 JULY 2021 & THIS PLACE THE MOST BEST PLACE I EVER STAY. THE HOSPITALITY IS VERY GOOD.. THE STAFF IS NEVER LEAVE ME WHEN I NEED THEM. TQ SO MUCH. THIS PLACE IS VERY MEANINGFUL TO ME. GOOD LUCK I WISH YOU ALL HAPPY AND HAVE A GOOD BUSINESS IN FUTURE.
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Dear Khairunnisa, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Exceptional”
I hope the staff would be punctual on the check in time as they would want the guests to be punctual for the check out time
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Dear Rasheeda , it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
Exceptional”
Great hospitality shown by the receptionist from the moment we called through phone to ask about the room until my mother checked in. Despite this global pandemic, they also managed to provide full set of amenities. Twas an enjoyable stay except for the parking, I would suggest anyone who wants to check in here do check in first and collect your room key to access in/out from basement parking. Overall, great service!
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Dear Nurhanani, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
Apartment with swimming pool facilities ”
The rooms are alright but the cleaning services only comes every two days.
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Dear Iris, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
Very nice hotel”
Despite the RMO, the hotel still open for domestic traveller. I had fun writing my work because of the great wifi connection in the room. The studio I stayed was spacious, with kitchen and microwave and functioned each time I heating my food. Even though the breakfast was simple, it was ok for me who are very concern of calories intake and diet. located next to spring mall, and above my favourite dot waffle, this hotel was great!
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Dear Ms Patricia, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
Upgraded Room”
The room which we originally booked was not comfortable with smell of cigarettes and stuffy. But friendly staff took the trouble to upgrade us to a bigger room with kitchenette. The room was very comfortable. Location is perfect for cari makan and beli-belah. Lightings are bright enough for old couple like us.
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Dear Eng, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager