Very good 7.8
Based on 1051 reviews

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About Citadines Uplands Kuching

Description

Situated in Kuching's city center, Citadines Uplands Kuching is the perfect place to experience Kuching and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations. Offering hotel guests superior services and a broad range of amenities, Citadines Uplands Kuching is committed to ensuring that your stay is as comfortable as possible. A selection of top-class facilities such as laundry service/dry cleaning, shuttle service, shops, airport transfer, and meeting facilities can be enjoyed at the hotel. This property is home to 215 bedrooms, all tastefully furnished to provide comforts such as satellite/cable TV, ironing facilities, a refrigerator, and a work desk. Recreational facilities available at the hotel include an outdoor pool, sauna, and fitness center. With an ideal location and facilities to match, Citadines Uplands Kuching hits the spot in many ways.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Dry cleaning
  • Laundry service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Please note that shuttle service is provided but its chargeable at RM12.00 per person per ride. The shuttle service is only available from 9AM – 5PM with 48 hours notice prior to arrival date. Please contact the hotel directly for this arrangement.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 14.84 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 215
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
Very good



based on 1051 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.0
  • Value for money 7.9
  • Food and dining 5.7
Sort by

Jonathan from Malaysia
Group
Premier Two-Bedroom Apartment
Stayed 3 nights in September 2016
not bad
aircond broke down the first day. maintainence fixed thrice.
Reviewed September 30, 2016

Rosdi from Malaysia
Solo traveler
Studio Premier
Stayed 2 nights in March 2016
1 day trip
good location as it just beside a shopping mall and easy access to airport.
Reviewed September 29, 2016

suzannah from Malaysia
Couple
Studio Premier
Stayed 1 night in September 2016
Good location. Check in and check out time too strict
Check in time at 3pm is too late and check out time at 12noon is too early. Should be more flexible on this.
Reviewed September 29, 2016

nick from Malaysia
Business traveler
2 Bedroom Premier
Stayed 4 nights in August 2016
Value for money
nice deco, clean, fast check in and out, opposite the spring mall, overall value for money
Reviewed September 27, 2016

LEE from Malaysia
Family with young children
Studio Premier
Stayed 2 nights in September 2016
Overall is good
Overall is good, nice swimming pool and good view.
Reviewed September 25, 2016

LEE from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in September 2016
Overall is good
Overall is good, just the parking area is quite dark. Nice swimming pool !
Reviewed September 25, 2016

LEE from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in September 2016
Overall is good
Overall is good , just the parking area is quite dark. Should turn on more lights.
Reviewed September 25, 2016

hajah from Brunei Darussalam
Family with young children
Premier Two-Bedroom Apartment
Stayed 3 nights in September 2016
Great Hotel Apartment
Love this Hotel Apartment, Spacious & Walking Distance to The Spring shopping mall
Reviewed September 24, 2016

Wei from Singapore
Business traveler
Studio Premier
Stayed 1 night in January 2016
Good service apartment
opposite to a shopping mall
Reviewed September 23, 2016

Chan from Malaysia
Family with older children
1 Bedroom Premier
Stayed 1 night in September 2016
Lack of Communication
Room booked through Agoda with extra bed. However when I check-in, hotel keeps saying no extra bed until I have to show the itinerary from Agoda. That doesn't end when I check-out, they still wanted to deduct my deposit for extra bed which I've paid through Agoda. Please investigate this as it is very irritating when you travel. Thanks
Reviewed September 21, 2016



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