Citadines Uplands Kuching
Free Wi-Fi
2017

Citadines Uplands Kuching

No 55, Jalan Simpang Tiga, Kuching City Center, Kuching, Malaysia, 93350
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Studio Premier - Bed Citadines Uplands Kuching
Studio Premier - Bed
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    Lobby Citadines Uplands Kuching
    Lobby Citadines Uplands Kuching
    Swimming pool Citadines Uplands Kuching
    1 Bedroom Executive Citadines Uplands Kuching
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    Exterior view Citadines Uplands Kuching

    Citadines Uplands Kuching Reviews

    8.1
    Excellent
    /10
    (2763 reviews)See what guests said
    10.0
    Exceptional

    "Clean room."

    Jyh

    -

    September 20, 2018

    8.4
    Excellent room comfort and quality
    Recommended by 92% of guests

    Things you’ll love about Citadines Uplands Kuching

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.3
    See map
    Excellent location - 1.83 kilometers from city center
    Popular
    Nearby
  • Tua Pek Kong2.46 km
  • Sarawak Museum2.49 km
  • Kuching Waterfront2.77 km
  • Fort Margherita2.99 km
  • Kuching Esplanade3.03 km
  • The Astana3.26 km
  • Semenggoh Nature Reserve15.63 km
  • Bako National Park23.39 km
  • Sarawak Cultural Village24.26 km
  • Fairy Caves32.51 km
  • This property is in high demand!

    Booked 19 times since yesterday | 5 travelers are looking at this property right now

    Value for money8.1
    Location rating8.3
    Nearest airportKuching International Airport (KCH)
    Distance to airport5.6 km

    Rooms available at Citadines Uplands Kuching

    8.4
    Excellent
    Room comfort & quality
    Studio Premier
    Studio Premier
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed or 1 queen bed
    Enter dates to see prices
    1 Bedroom Premier
    1 Bedroom Premier
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 queen bed or 1 king bed
    Enter dates to see prices
    Executive Two-Bedroom Apartment
    Executive Two-Bedroom Apartment
    ...
    • Room size: 59 m²/635 ft²
    • Shower
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Apartment Executive One Bedroom
    Apartment Executive One Bedroom
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    2-bedroom Executive
    2-bedroom Executive
    ...
    • Room size: 58 m²/624 ft²
    • 2 bathrooms
    • 1 single bed and 1 king bed
    Enter dates to see prices
    2-Bedroom Premier Apartment
    2-Bedroom Premier Apartment
    ...
    • Room size: 67 m²/721 ft²
    • 2 bathrooms
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Apartment Premier
    Apartment Premier
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Apartment Premier One Bedroom
    Apartment Premier One Bedroom
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    2 Bedroom Premier with Breakfast
    2 Bedroom Premier with Breakfast
    ...
    • Shower
    • Kitchenette
    Enter dates to see prices
    Have a question for Citadines Uplands Kuching?

    What people love about Citadines Uplands Kuching

    • 9.2
      Exceptional

      "You can have very comfortable breeze in the middle of the town while sitting at the poolside, Wow!!"

      EAYEAN

      |

      November 22, 2018

    • 8.4
      Excellent

      "Like the design of room, in-room facilities."

      Hui L.

      |

      December 15, 2018

    • 10.0
      Exceptional
      Location

      "Nice environment and strategically located at the center of Kuching which allow traveler to travel to most of Kuching landmark with lesser ease."

      Kit H.

      |

      September 4, 2018

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    More about Citadines Uplands Kuching

    More about Citadines Uplands Kuching

    8.8
    Excellent

    "U can even cook inside and tge facilities are superb."

    MOHD

    |

    November 3, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "Great location."

    Siu G.

    |

    October 27, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Citadines Uplands Kuching from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2763)Booking.com Reviews (1018)
    8.1
    /
    10
    Cleanliness8.3
    Facilities8.1
    Location8.3
    Room comfort and quality8.4
    Service8.1
    Value for money8.1
    All languages
    All guests (2763)
    All room types

    Show reviews that mention 

    Showing 1571 verified guest comments
    12345
    9.2
    Exceptional
    FU from Malaysia
    Solo traveler
    Studio Premier
    Stayed 1 night in December 2018

    Not bad”

    Located just opposite Kuching shopping mall ie The Spring. It can be connected thru a roofing link. Bars under the hotel , facilities are good , staffs are polite , the only thing that need to be improved is the breakfast...the cafeteria surroundings, foods, are way up to be improved. Other than that, all are up to expectation.

    Reviewed December 23, 2018

    Dear Fu, thank you for your review and we are glad you enjoyed your stay. Our serviced residence provides continental breakfast with a few addition of hot dishes. We have forwarded you comments to our contractor for their further improvement. We hope to welcoming you back again. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded December 24, 2018
    Citadines Uplands Kuching
    9.2
    Exceptional
    Nik from Malaysia
    Business traveler
    Studio Premier
    Stayed 2 nights in March 2019

    Nice short stay”

    The room cleanliness WiFi connection was good. Breakfast was OK to me. Biggest mall in Kuching just opposite of the hotel and have a bridge to crossover.

    Reviewed May 03, 2019

    Dear Nik, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Assistant Residence Manager

    Responded May 31, 2019
    Citadines Uplands Kuching
    9.2
    Exceptional
    EAYEAN from Malaysia
    Group
    Stayed 3 nights in February 2018

    exceed my expectation”

    the room was clean, we mopped the floor using wet tissue due to the dropped biscuit chips and the tissue was still white in color, meaning that the floor was truly clean. You can have very comfortable breeze in the middle of the town while sitting at the poolside, Wow!! The only bad thing I need to comment is the window area beside the lift area where the glass was designed in 2 separate piece Up & down that has gap between the glasses and the gap was big enough for kid to fall down if they were too naughty to reach there, so take good care of your kids when waiting for lift there,actually not a big problem as I don't think kids will normally go to that area. The staff ware very friendly.

    Reviewed November 22, 2018

    Dear Eayean, thank you for taking your time to write this review. Wer are delighted that you had enjoyed your stay with us. We have noted your feedback and will work on further improvements and sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Liaw May Choo - Assistant Residence Manager

    Responded November 23, 2018
    Citadines Uplands Kuching
    8.8
    Excellent
    MOHD from Malaysia
    Business traveler
    1 Bedroom Executive
    Stayed 1 night in October 2018

    Unexpected of the room. Thought its just a room buat act an apart with a room inside”

    Suitable for a family visit or a group visit to kuching. U can even cook inside and tge facilities are superb. Just that place need a car to go to kuching waterfront (where the centre of attraction are)

    Reviewed November 03, 2018

    Dear Mohd, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded November 17, 2018
    Citadines Uplands Kuching
    10.0
    Exceptional
    Kit from Malaysia
    Couple
    Studio Premier
    Stayed 5 nights in August 2018

    Good Venue for Short/Long-term Stay”

    Nice environment and strategically located at the center of Kuching which allow traveler to travel to most of Kuching landmark with lesser ease. Cookery utensils are completed provided (depend on room type) so to have a home-made dish occasionally is possible.

    Reviewed September 04, 2018

    Dear Kit, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded September 13, 2018
    Citadines Uplands Kuching
    8.0
    Excellent
    Lim from Singapore
    Family with young children
    2-Bedroom Premier Apartment
    Stayed 3 nights in August 2018

    Good Location Hotel in Kuching”

    This hotel/serviced apartment is located at a relatively good area. The Spring Mall is just across the road, via a overhead bridge, and there are a several eating places beside the hotel. The building is attached to a tiny shopping complex. There are a couple of cafes, pizza and a small mart. The 2-bedroom is of relative good size and clean. Service is good. Its managed by Ascott Residence. The breakfast is of limited variety. Dishes are mostly the same though they change a couple of dishes like their fried rice changing with Kolo mee. Their fried kolo mee is great, though i cant say the same for the fried rice.

    Reviewed August 22, 2018

    Dear Lim, thank you for your review. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded September 13, 2018
    Citadines Uplands Kuching
    10.0
    Exceptional
    sam from Australia
    Couple
    Studio Premier
    Stayed 5 nights in July 2018

    Loved it”

    Everything went smoothly whilst staying here. Rooms were always clean, staff were friendly, perfect location and great facilities. Would definitely recommend this to friends and will definitely stay again.

    Reviewed July 24, 2018

    Dear Sam, thank you for your perfect rating. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded August 04, 2018
    Citadines Uplands Kuching
    2.4
    chin from Malaysia
    Family with teens
    2-Bedroom Premier Apartment
    Stayed 3 nights in December 2018

    first experience 'No Towel Available'”

    i was so disappointing about this travel , our first experience with No Towel available after the housekeeping! those shower bath,shampoo...no refill too!when check in,i wait about one hour oni get the room ready but also not the room of mine at schedule because they said that room still cannot manage to be done for us ,we all very tired already whatever room they give me i also no response!the sofa is spoil already the spring already broken!those tv remote sometimes can use sometimes cannot use and the aircond remote also !

    Reviewed January 07, 2019

    Dear Chin, thank you for your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the areas mentioned. Please be assured that I will coordinate the plans for these enhancements with the respective team members and their department. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Thank you with warmest regards, Assistance Residence Manager - Liaw May Choo

    Responded January 12, 2019
    Citadines Uplands Kuching
    9.6
    Exceptional
    Abang
    Family with teens
    Executive Two-Bedroom Apartment
    Stayed 1 night in December 2018

    Great environment & friendly staff”

    Friendly staff, good environment. But only one thing, I had to check out early in the morning before 6.30 am, I was told by the staff for breakfast open at 6.00 am, but when I want to breakfast at 6.10 am the staff at the counter told the cafe not ready yet. Overall is a pleasant stay.

    Reviewed December 03, 2018

    Dear Abang, thank you for your time writting this feedback to us. Our breakfast starts from 6.30am until 10.30am daily. I wish to personally apologised to you that the information provided by my fellow colleague are not accurate. I have noted your observations and please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Thank you once again and hope to see you soon. Warm Regards, Liaw May Choo - Assistance Residence Manager

    Responded December 06, 2018
    Citadines Uplands Kuching
    8.8
    Excellent
    Lily from Singapore
    Solo traveler
    Studio Premier
    Stayed 2 nights in August 2018

    Excellent”

    its like a home. didnt have time to swim, its very clean. staff was okay,

    Reviewed April 23, 2019

    Dear Lily, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Assistant Residence Manager

    Responded April 26, 2019
    Citadines Uplands Kuching
    8.4
    Excellent
    soon from Brunei Darussalam
    Group
    Executive Two-Bedroom Apartment
    Stayed 4 nights in March 2019

    Good location”

    First time stayed at this apartment, not bad.

    Reviewed April 10, 2019

    Dear Soon, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Assistant Residence Manager

    Responded April 26, 2019
    Citadines Uplands Kuching
    8.4
    Excellent
    from Malaysia
    Family with teens
    2-Bedroom Premier Apartment
    Stayed 1 night in March 2019

    Suitable for more people/family”

    Spacious space, has complete basic set kitchen.

    Reviewed March 05, 2019

    Dear Valued Guest, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded March 15, 2019
    Citadines Uplands Kuching
    8.0
    Excellent
    Sahardy from Malaysia
    Couple
    Studio Premier
    Stayed 1 night in February 2019

    Great”

    Like it,food ok

    Reviewed March 02, 2019

    Dear Sahardy, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded March 15, 2019
    Citadines Uplands Kuching
    10.0
    Exceptional
    ainuddin from Malaysia
    Family with young children
    Studio Premier
    Stayed 1 night in February 2019

    :)”

    Comfortable and nice place to stay

    Reviewed February 25, 2019

    Dear Ainuddin, thank you for your review and perfect rating given to us. We are happy that you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager

    Responded March 15, 2019
    Citadines Uplands Kuching
    8.0
    Excellent
    Beng from Malaysia
    Business traveler
    Studio Premier
    Stayed 3 nights in January 2019

    so far so good”

    room amenities not refill every day.. room condition still well maintained. wifi signal is poor , breakfast really so so..

    Reviewed February 25, 2019

    Dear Beng, thank you for your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the areas mentioned. Please be assured that I will coordinate the plans for these enhancements with the respective team members and their department. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Thank you with warmest regards, Assistant Residence Manager - Liaw May Choo

    Responded March 15, 2019
    Citadines Uplands Kuching
    8.0
    Excellent
    TING from Malaysia
    Family with young children
    1 Bedroom Executive
    Stayed 2 nights in May 2018

    Room was big, clean”

    Just opposite the spring mall with walking distance 10-15mins, room was good occupied with microwave and fridge, but the microwave was oily and smelly, beware of the check in time is 3pm. I go there check in at almost 2pm and have to wait almost 1 hour to get my room

    Reviewed May 29, 2018

    Dear Ting, thank you for your feedback and we look forward to welcome you back to Citadines Uplands Kuching. Warm Regards, Liaw May Choo - Assistant Residence Manage

    Responded June 04, 2018
    Citadines Uplands Kuching
    8.8
    Excellent
    Dinagaran from Malaysia
    Family with young children
    Stayed 2 nights in January 2018

    clean & value for money”

    Hotel rooms and common areas were clean and well kept. Great location..walking distance to local, international food outlets and shopping mall. Green environment to walk about in the uplands housing areas nearby. easy to get grab & uber

    Reviewed February 03, 2018

    Dear Dinagaran, thank you for your review. We are happy to have met your expectation in both product and service standards. We are glad you enjoyed your stay and we hope to welcoming you back again. Warm Regards, Susie Chin - Residence Manager

    Responded February 05, 2018
    Citadines Uplands Kuching
    8.0
    Excellent
    Bryan from Malaysia
    Couple
    1 Bedroom Executive
    Stayed 1 night in October 2017

    Very good”

    Great facilities offered. Checking in was hassle free. Great location. This property is recommended for those whom are travelling as a family or looking for an apartment style accommodation. However rates really do reflect the stars on its name.

    Reviewed January 12, 2018

    Dear Bryan, thank you very much for your review. We are glad you enjoyed your stay and we look forward to welcoming you back again. Warm Regards, Susie Chin - Residence Manager

    Responded February 02, 2018
    Citadines Uplands Kuching
    9.6
    Exceptional
    Elena from Malaysia
    Family with teens
    Stayed 2 nights in November 2017

    Relaxing moment”

    Stayed here with my children to unwind a bit after school exam and work stress. Kids had a great time at the pool. The only setback is the breakfast. The options were limited and food was not enough. The kitchen staff did not top up the food. We were still hungry after the breakfast.

    Reviewed January 02, 2018

    Dear Elena, thank you for your review. We are glad you enjoyed your stay. Our serviced residence usually provides continental breakfast with a few addition of hot dishes. We would like to apologize for the speed of the replenishment of the food items, which we already informed our contractor to ensure they don't repeat this incident. Once again, thank you and we hope to seeing you again soon. Warm Regards, Susie Chin - Residence Manager

    Responded January 05, 2018
    Citadines Uplands Kuching
    9.2
    Exceptional
    Mohd from Malaysia
    Group
    Stayed 1 night in December 2017

    Apartment Hotel”

    Complete necessities for an apartment hotel. All the kitchen needs for cooking are provided. Really nice swimming pool and gym. A very good place for hangover with friends or spending time with family. You can enjoy karaoke at K11 which is on the same buildings!

    Reviewed January 02, 2018

    Dear Mohd, thank you for your wonderful review. We are delighted you enjoyed your stay and all the facilities this serviced residence has to offer. We look forward to welcoming you back again. Warm regards, Susie Chin - Residence Manager

    Responded January 05, 2018
    Citadines Uplands Kuching
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    Citadines Uplands Kuching
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    • Excellent location
    • Tua Pek Kong