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Citadines Zhuankou Wuhan

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Very good7.9
Based on 32 reviews
Citadines Zhuankou Wuhan
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Swimming pool
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Fitness center
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Fitness center
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Business center
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7.2 Very good location
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7.2Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Airport transfer

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Room choices
Studio Premier
...
  • City view
  • 35 m²
  • 1 king bed
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1 Bedroom Deluxe
...
  • City view
  • 60 m²
  • 1 king bed
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1 Bedroom Executive
...
  • City view
  • 45 m²
  • 1 double bed
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2 Bedroom Executive
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  • City view
  • 80 m²
  • 2 double beds
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One-bedroom Loft Apartment with one breakfast
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  • 50 m²
  • 1 king bed
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Studio Premier Twin
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  • City view
  • 35 m²
  • 2 single beds
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Studio Executive
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  • City view
  • 30 m²
  • 1 double bed
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Nearest essentials

Airports
  • 32 kilometers to
  • Wuhan Tianhe International Airport (WUH)
  • 194 kilometers to
  • Jiujiang Lushan Airport (JIU)
Hospital or clinic
  • 9 kilometers to
  • Wuhan Huakang Hospital
Pharmacy
  • 350 meters to
  • Lbx Pharmacy
Cash withdrawal
  • 1.4 kilometers to
  • ATM

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Verified guest reviews

Agoda Reviews (32)
Booking.com Reviews (44)

5.4

Filter by guest type:
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 7.2
  • Room comfort and quality 8.6
  • Service 8.0
  • Value for money 8.1
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 7.3
  • Room comfort and quality 8.4
  • Service 7.6
  • Value for money 7.8
Very good
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 6.7
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 8.0
Excellent
  • Cleanliness 10.0
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 9.0
  • Value for money 9.0
Excellent
  • Cleanliness 10.0
  • Location 6.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Excellent
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Provided by verified guests of Agoda
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  • 1 Bedroom Executive
  • Studio Executive
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Showing 27 verified guest comments
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8.8
Robert from United States
Solo traveler
1 Bedroom Executive
Stayed 2 nights in June 2017
Needs more around it and a restaurant”
There isn't much next to it without taking a taxi. A restaurant, a bar, a minimart.... Breakfast is served but not other meals and no room service. Tried to get them to suggest delivery. They wouldn't.
Reviewed July 03, 2017
Dear guest, thank you for your feeback. Your comments is valuable and important to all of us. The management will take action to improve our service as soon as possible. Hope you will see our progress in the future!
Responded July 12, 2017
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Citadines Zhuankou Wuhan
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7.2
Ng from Singapore
Business traveler
Studio Premier Twin
Stayed 11 nights in March 2017
Very good”
The Hotel is rather conveniently located, room is clean although a bit old but still pretty comfortable. I had a very pleasant 6 months stay in Citandines XiAn previously so I'm choose Citadines for my stay in Wuhan. In term of Service, I'm quite disappointed here. The level of service in XiAn is definitely much better. Over here in Wuhan i have asked the front office staff for an umbrella as it was raining, they have to get the security to get it for me as they do not have access. I waited for at least 20mins before the a Hotel Security came over and give excuses he was busy. In CItadines XiAn, every room has an umbrella for guest to use. I do not understand why over in Citadines Wuhan the umbrellas are kept in Lock n Key? (By the way, when I check out i found all the umbrellas placed at the lobby were removed out of sight.) I will still stay there for the convenient but will bring my rain coat or umbrella in my next trip...
Reviewed March 23, 2017
Dear Mr. NG, Thanks for your choosing to stay in Citadines Zhuankou Wuhan, your valued feedback is very helpful to us. We are awfully sorry for our unsatisfied service. We will emphasize for our Receptionist and Security Staff, when it is raining, we must to take out the umbrella in the lobby in advance and ensure our guest get the umbrella as soon as possible. The apartment management will try to solve the problem for umbrella, please let us explain the detail reason. As per standard for Citadines brand property, umbrella is not set up in the apartment, as we know in Citadines Xian, they upgrade the standard to set up the umbrella in all of apartments. In order to improve guests’ satisfaction, we will submit request to our headquarter, try to set up the umbrella in all of apartments like Xian Citadines did.
Responded April 21, 2017
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Citadines Zhuankou Wuhan
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8.8
John from Canada
Couple
Studio Executive
Stayed 2 nights in April 2016
A Weekend Home in Han Yang”
It was nice to find such a pleasant hotel in this area of Han Yang and so close to the subway line. I will be back!!!
Reviewed April 29, 2016
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6.3
Darren from United States
Couple
Stayed 2 nights in April 2014
Clean and modern, but hard bed and broken hot tub”
Large room, clean, well equipped kitchen
We were disappointed that the bed was Chinese-style (very hard mattress), even though it is a western hotel. The staff at the front desk was hard to find at check out and in general had limited English. The hot tub they said was broken as well, which was disappointing.
Reviewed April 17, 2014
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8.0
Alice from United States
Couple
Studio Executive
Stayed 3 nights in October 2013
An enjoyable stay”
Comfortable bed, nice towels, good internet
It was a pleasant stay in a pleasant atmosphere. We had several tv channels in English making it nice when we were relaxing.
Reviewed October 15, 2013
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8.3
lionel from France
Business traveler
1 Bedroom Executive
Stayed 1 night in June 2013
Good apartment hotel, good Location in Hanyang”
Room, size, cleanliness
very late check-in due to flight delay, but personnel nice and available. Room are nice and clean, beddings is confortable. Very nice place
Reviewed July 19, 2013
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7.0
Yan from China
Business traveler
Stayed 2 nights in October 2012
Hotel quiet & modern”
Clean, quiet
it has cooking equipment and big fridge, guests can diy at hotel. near shopping mall, 10 minutes by walk.
Reviewed November 15, 2012
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8.0
Alex from Singapore
Business traveler
Stayed 2 nights in September 2011
Modern hotel ”
NIce rooms but quite a distance from the city
Suitable for business travelers going to the business development district.
Reviewed October 03, 2011
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8.0
Martin from United Kingdom
Couple
1 Bedroom Executive
Stayed 1 night in June 2011
Excellent hotel but problematic location”
Hotel features: new hotel with good facilities
spent one night here, because we like the citadines brand and this is one of their newest hotels in china. as a hotel it entirely lived up to what we expected and was excellent and also provided a good breakfast in the morning. it is a first class business hotel with cooking facilities in the room, but not, note, a washing machine. this was provided centrally, and washing and drying each cost an additional y20. there is also a facility to print internet pages in the lobby. the hotel room cannot be faulted. as a hotel i strongly recommend it. but, its location in wuhan is odd, and you need to ask whether it meets your needs. we arrived late and left early, and could not easily find a restaurant at the time we arrived, 10 pm. wuhan is a very large city, in fact three cities merged into one across the yangtse river, and this hotel is in a north-west suburb a very long way from the city centres.it is surrounded by apartments. we arrived at wuchan station, and it took 40 minutes to reach citadines wuhan by taxi. in the morning we left by taxi and it took 45 minutes and a ride costing y120 to reach wuhan railway station. hankou station seems to be about 30 minutes by taxi from the hotel. so unless you are doing business on the vicinity of the hotel, i doubt it is a good place to stay.
Reviewed June 20, 2011
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8.3
GILBERT from France
Business traveler
Studio Executive
Stayed 10 nights in October 2013
Agréable”
emplacement, services,et chambre
Sans soucis, un plus est l'ouverture du restaurant, avec un bon service et une cuisine de qualité. Et toujours le bon service de chambre.
Reviewed October 30, 2013
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