Citi Park Hotel
2018

Citi Park Hotel

F Cabahug Street,Mabolo Panagdait St., Cebu City, Cebu, Philippines, 6000
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    Citi Park Hotel Reviews

    7.7
    Very good
    /10
    (688 reviews)See what guests said
    8.8
    Excellent

    "This hotel is a great compromise between budget and luxury."

    Anthony

    -

    November 26, 2018

    8.2
    Excellent room comfort and quality
    Recommended by 85% of guests

    Things you’ll love about Citi Park Hotel

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.6
    See map
    Very good location - 2.05 kilometers from city center
    Nearby
    Popular
  • Cebu Holiday Gym and Spa840 m
  • Cebu Country Club890 m
  • Crossroads Cebu910 m
  • Carmelite Monastery Cebu City940 m
  • Cebu North Bus Terminal1.12 km
  • Rainforest Park Cebu1.22 km
  • Lahug I.T. Park1.23 km
  • Consulate of Japan1.23 km
  • Consulate of the United States1.37 km
  • Casino Filipino1.4 km
  • Value for money7.7
    Distance to city center4.9km
    Location rating7.6
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport6.8 km

    Rooms available at Citi Park Hotel

    8.2
    Excellent
    Room comfort & quality
    Family Suite
    Family Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 double beds
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    Citi Grand Suite
    Citi Grand Suite
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Matrimonial
    Deluxe Matrimonial
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
    • Shower and bathtub
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    Double room King bed - De Luxe
    Double room King bed - De Luxe
    ...
    • Shower and bathtub
    Enter dates to see prices
    Citi Grand Suite**
    Citi Grand Suite**
    ...
      Enter dates to see prices
      Family room Standard
      Family room Standard
      ...
        Enter dates to see prices
        Suite
        Suite
        ...
        • Shower and bathtub
        Enter dates to see prices
        Have a question for Citi Park Hotel?

        What people love about Citi Park Hotel

        • 7.3
          Very good

          "Very good stay and accommodation"

          Vien C.

          |

          February 9, 2016

        • 6.4
          Good

          "Very accessible for public transportation, lots of restaurant nearby the hotel and convenience store, nearest is 7/11 store."

          Cerilo

          |

          March 29, 2016

        • 6.4
          Good

          "Breakfast buffet is great and delicious, restaurant staff are friendly."

          Cerilo

          |

          March 29, 2016

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        More about Citi Park Hotel

        More about Citi Park Hotel

        9.2
        Exceptional

        "Excellent staff and facilities."

        Celeste

        |

        December 29, 2018

        An overview

        Show less

        What they offer

        8.8
        Excellent

        "Really a wonderful surprise to get a well-maintained and upd..."

        ANNA M.

        |

        August 1, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Filipino cuisine
        Filipino cuisine
        Simply J's Cafe & Restaurant
        1.8 km Filipino, Italian
        Muvanz Pocherohan and Seafood
        2.8 km Filipino, Seafood
        American cuisine
        American cuisine
        Jazz'n Bluz
        330 m American, Asian, Bar
        Ironbound Coffee and Bakery
        670 m American, Cafe, Filipino
        Garden Cafe
        1.3 km American, Asian, Filipino
        Asian cuisine
        Asian cuisine
        Pochero Sa Kusina Uno de Cebu
        300 m Asian, Filipino
        Abaseria Cafe and Deli
        380 m Asian, Filipino
        Kanyoen Yakiniku Restaurant
        500 m Asian, Barbecue, Japanese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Announcements

        The property is undergoing renovation from March 1, 2019 to December 31, 2019. There will be some areas affected by the noise from 07:00 AM to 08:00 PM. For further queries, please contact the property directly.

        Reviews of Citi Park Hotel from real guests

        Agoda Reviews (688)Booking.com Reviews (57)
        7.7
        /
        10
        Cleanliness7.9
        Facilities7.1
        Location7.6
        Room comfort and quality8.2
        Service7.8
        Value for money7.7
        Provided by verified guests of Agoda
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        All guests (688)
        All room types

        Show reviews that mention 

        Showing 552 verified guest comments
        12345
        9.2
        Exceptional
        Ludmila
        Solo traveler
        Deluxe Twin
        Stayed 4 nights in January 2019

        For A Pleasant Stay Near the Heart of the City”

        This is one of the nicer places to stay when you want to be closer to the heart of Cebu City. It’s clean with really nice comfy pillows and sheets that you will only find in five star resorts. The staff are friendly and accommodating, though I felt like they are understaffed during late night hours. What I particularly like about the accommodation is the extra touch that they put by providing toiletries and even slippers so that you will be comfortable and covered during your stay. They also have a nice assortment of souvenirs and Philippine goodies on display at the lobby ready for purchase by anyone who wants to take a Cebuano memento with them. They also provided a shuttle bus to Ayala during a very busy day of festivities—the Sinulog 2019. Overall, I was impressed by the hospitality and service that I got from my stay in this hotel. The ambience, and the nicely decorated lobby is a bonus.

        Reviewed January 27, 2019
        5.2
        Josef from Philippines
        Couple
        Deluxe Twin
        Stayed 2 nights in January 2019

        Zero Customer Service”

        Arrived soaking wet at the hotel at exactly 2:00 pm wanting nothing more than to checkin and dry up and freshen up but what did they tell me? My room is not available for another 30 minutes to 1 hour. I mean seriously? And I was curtly dismissed to the lobby without as much as apologizing for the inconvenience or offering me a hot drink or something. I am not trying to be entitled here - just voicing out the fact that I did arrive here on time and the checkin time is 2:00 PM. And after one hour I went back to them and they couldn’t even remember my name and they totally forgot that I was waiting for the room!

        Reviewed January 27, 2019
        5.6
        Sean
        Business traveler
        Deluxe Twin
        Stayed 1 night in December 2018

        Wifi hardly working, ok hotel”

        This was an average stay, I had to work from the foyer as the wifi was horrible from the room. Air con was old so sounded really loud. Hot water was pretty much not working at all. Drinks in the bar are overpriced, much cheaper nearby. I won’t stay here again. 6/10

        Reviewed December 08, 2018

        Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. We are sorry that you found our drinks in the bar expensive, as we do try to offer a variety of beverages. We apologize for the inconvenience that you experienced during your stay with us. In taking great care of our hotel, our main priority is to be able to offer a well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel.

        Show more
        Citi Park Hotel
        8.0
        Excellent
        Eric from Philippines
        Business traveler
        Superior
        Stayed 2 nights in December 2017

        Ok but....”

        It was quite disappointing that the 2nd time I stayed with them they refused to give me official receipt. They gave the first time but during my last stay they said it was Agoda who should be giving me OR. Such a let down. Won't stay with them anymore.

        Reviewed April 24, 2018
        8.0
        Excellent
        Corene from Philippines
        Couple
        Superior
        Stayed 3 nights in April 2018

        Room 713 review”

        2nd time to stay here. The room was okay but the restroom is outdated. There are stains on the tile floor and the sink has a leak. We reported it but they didn’t fix it. AC was not working fine also. 16C and it was not cold so we reported it. They were nice to changed the ac unit itself. I hope they don’t use that ac unit anymore or at least fix it before using for another room. Housekeepers are good also. I think they like cleaning our room. They always asked if we need housekeeping. Food was ok. Plenty of food but it was the same food every morning. We stayed here for 3 nights so imagine eating the same food every morning.

        Reviewed April 24, 2018
        8.8
        Excellent
        Anthony from United States
        Solo traveler
        Deluxe Twin
        Stayed 1 night in November 2018

        Good Value, comfortable place, great service.”

        This hotel is a great compromise between budget and luxury. The staff is eager to please and attentive. I would recommend anyone stay here. They provide in room amenities similar to much higher end hotels. The beds were great, the room was nice, the lighting in the rooms is excellent, warm quality. I would recommend over the nearby Mezzo hotel. The difference is quality of service is palpable. Thanks to Citi Park, and I hope to stay here again :)

        Reviewed November 26, 2018

        Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is a pleasure to announce that we will be implementing many upgrades to the property within the next couple of months. We look forward to welcoming you back to our hotel in the future.

        Responded November 27, 2018
        Citi Park Hotel
        10.0
        Exceptional
        bernadette from Philippines
        Couple
        Deluxe Twin
        Stayed 1 night in January 2019

        Exceptional”

        Everything is almost perfect but the internet is very slow😊

        Reviewed January 24, 2019
        8.0
        Excellent
        Ryan from Philippines
        Solo traveler
        Deluxe Twin
        Stayed 2 nights in December 2018

        Nice”

        Cozy

        Reviewed January 23, 2019
        8.0
        Excellent
        MICHAEL from United States
        Solo traveler
        Superior
        Stayed 2 nights in January 2019

        Staff”

        The staff was very friendly and helpful. Room was quiet. The bed was big and soft.

        Reviewed January 21, 2019
        9.2
        Exceptional
        Celeste from Philippines
        Family with young children
        Deluxe Twin
        Stayed 1 night in December 2018

        Exceptional”

        Good value for money. Excellent staff and facilities. So comfortable to stay in with young children.

        Reviewed December 29, 2018

        Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is a pleasure to announce that we will be implementing many upgrades to the property within the next couple of months. We look forward to welcoming you back to our hotel in the future.

        Responded January 02, 2019
        Citi Park Hotel
        9.2
        Exceptional
        Thea from Philippines
        Solo traveler
        Superior
        Stayed 1 night in December 2017

        Clean and good value for money”

        The room is spacious and very clean as well as the bathroom. Complete with toiletries. Lots of pillows. Good breakfast. Very ideal location, close to shops. Just one think that I think needs a bit of an upgrade is the lighting inside the room. It's just too dim for my preference.

        Reviewed December 22, 2017
        9.2
        Exceptional
        Eric from Philippines
        Business traveler
        Superior
        Stayed 2 nights in November 2017

        Ideal Location”

        I saw Citi Park on my way to another hotel previous to this trip and I thought I would try this in my next visit. Good decision for me since there were a lot of food joints within walking distance that were still open when I arrived late in the evening. The staff were friendly, room was clean and the location was just right. It was just a few minutes from Ayala and no more than 20mins from the airport (at least that time that I landed). The buffet breakfast was good and for the price, it was more than SULIT.

        Reviewed November 20, 2017
        10.0
        Exceptional
        David from United States
        Couple
        Superior
        Stayed 1 night in October 2017

        A great value.”

        Due to bad weather our trip out of Cebu City was delayed a night. We needed a room and fast. We chose Citi Park Hotel because of the location and it had the 3 rooms we required at an acceptable price. Overall we were quite impressed with what we received for the price. Staff was extremely helpful, towels were the freshest we've seen with no overpowering scent. The room was clean and quite spacious. Additionally, the amenities were sufficient for our needs. Unfortunately, our schedule required us to leave early, so we were not able to stay for the included breakfast. The Citi Park Hotel will be at the top of our list when we return to the area.

        Reviewed October 23, 2017
        9.7
        Exceptional
        Graham from United Kingdom
        Couple
        Superior
        Stayed 2 nights in November 2015

        Spot on every time. Superb staff.”

        Staff. Dining experience. Value for money.

        We stayed here twice this time around. We left here for an Island break and then returned back here because it is where we wanted to be. We have had excellent experience here with the staff and it makes us feel most welcomed. Food was excellent. Pricing is good and variety is above average. We had two Double rooms well located. Housekeeping staff were very efficient and attentive to our needs on this occasion. I injured my foot while away and the Hotel were kind enough to lend me the use of a wheelchair. I could not ask more. We enjoyed our second stay as we did our first previously. Well done CitiPark. Our stay this time round was a 4.8 out of 5. Thank you and see you again soon !

        Reviewed January 05, 2016
        9.7
        Exceptional
        Graham from United Kingdom
        Couple
        Superior
        Stayed 1 night in November 2015

        All the qualities of a Four Star”

        Staff. Room. Cleanliness.

        Up until 2 years ago we enjoyed frequent visits here over a period of about 3 years. We noticed that the hotel rates were going up and we were getting similar treatment at half the price locally, so we stopped coming here for a while. Just recently we got married very close to here but the hotel we used for our reception was not very good. I made a decision for us to transfer to CitiPark for old times sake. I am so glad we did. The tariffs were lower and the staff were all absolutely spot on. I was greeted by the Manageress there and she kindly upgraded our Deluxe to a Matrimonial room. Fantastic. We were also shocked to find out that our favorite waiter Richard was still working in the dining area downstairs. He is an impressive guy because he knows how to serve and look after his guests attentively. He gets a 5/5 from us. We extended our stay and came back for more time there. The Citi Park hotel has always been one of our favorites and we will return here again and again. They are excellent value for money. I cannot believe they are not 4 star. Its a 4.9 out of 5 from us.

        Reviewed January 05, 2016
        10.0
        Exceptional
        Graham from United Kingdom
        Couple
        Superior
        Stayed 2 nights in November 2013

        Very Popular place to stay for us.”

        Friendly Staff. Luxurious. Excellent Dining and Service.

        We have frequented this hotel over the last 3 years and we have come to the conclusion that it is probably the best hotel in Cebu for the money. The Staff are simply spot-on. Everything is taken care of from the moment you arrive there. The 'Pedros' Restaurant service is priced well and the buffet breakfast selections are great. (TIP - look out for Richard the waiter - he is a five star guy). Every time we visit the hotel we enjoy the atmosphere and the overall experience, and we will continue to stay there because it has become our favorite. Environmentally friendly too - Rating 9.8 from 10.

        Reviewed March 29, 2014
        10.0
        Exceptional
        Graham from United Kingdom
        Group
        Superior
        Stayed 1 night in December 2012

        We keep coming back - Very good hotel.”

        Staff. Location. High Standard of service.

        This occasion we stayed as a family group. Our stay this time was outstanding. My fiancee and I were given complimentary upgrade to Honeymoon suite because there were road repairs outside. The staff were willing to go the extra mile and may I take this opportunity to praise Richard for his waitering skills. Staff here are second to none. We have yet to find any fault at this hotel. This is why I keep going back there ! Thank you Citipark staff for making our stay a memorable one !

        Reviewed July 20, 2013
        9.3
        Exceptional
        Graham from United Kingdom
        Couple
        Superior
        Stayed 1 night in December 2012

        Real Value for money. Almost a Five Star.”

        Staff superb. Rooms very clean. Breakfast very good.

        One of the best. We often return to this hotel because we feel so welcome here. The reception and breakfast staff are very polite and helpful. The rooms here are very well cleaned and are superb value for money. We will be going back there again soon.

        Reviewed July 20, 2013
        8.3
        Excellent
        Rachel from Philippines
        Family with teens
        Superior
        Stayed 1 night in March 2013

        Budget hotel for city tours”

        Location, Price and Big Room

        There was hair on the food when we ate breakfast. Also, the shower in 1 of our rooms was broken. This was already my 4th time staying here and it happened only once. I suggest people who are on the go to stay in this hotel.

        Reviewed April 10, 2013
        8.0
        Excellent
        Marek from Czech Republic
        Solo traveler
        Superior
        Stayed 1 night in February 2013

        big comfort room”

        nice staff

        Good value four star hotel in Cebu, not far from main city malls (taxi to Ayala about 65 PHP), nice very clean and big room, smiling staff and good kitchen. Could have wifi in the room, but LAN is very fast there. Overall good experience.

        Reviewed February 25, 2013
        12345
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        |Very good 7.7
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        • Very good location
        • SM City Cebu
        • Cebu North Bus Terminal is within 1.12 km