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Citihub Hotel @Sudirman Surabaya
Standard King, Citihub Hotel @Sudirman Surabaya in Surabaya
Lobby, Citihub Hotel @Sudirman Surabaya in Surabaya
Lobby, Citihub Hotel @Sudirman Surabaya in Surabaya
Interior view, Citihub Hotel @Sudirman Surabaya in Surabaya
Interior view, Citihub Hotel @Sudirman Surabaya in Surabaya
Bathroom, Citihub Hotel @Sudirman Surabaya in Surabaya

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8.1

Excellent

235 reviews

235 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Taman Keputran
260 m
Taman Lalu Lintas
300 m
Taman Karimun Jawa
300 m
Circle K
410 m
Sharp Bamboo Monument
440 m
Popular landmarks
Monkasel (Submarine Monument)
640 m
Tunjungan Plaza
880 m
Bungkul Park
2.2 km
Tugu Pahlawan
2.9 km
Suramadu National Bridge
2.9 km
Closest landmarks
Consulate of Canada
160 m
Graha Bumi
180 m
HSBC Bank
180 m
Eva Air
180 m
Cathay Pacific Office
180 m

Citihub Hotel @Sudirman Surabaya

Jl. Panglima Sudirman no 70, Surabaya Center, Surabaya, Indonesia, 60271 - See map

Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options.

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Inside city center

610 meters to Monkasel (Submarine Monument)

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Shops

Safety deposit boxes

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.4
Distance to city center4.6 km
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport12.9 km

Rooms available at Citihub Hotel @Sudirman Surabaya

Very good
Room comfort & quality

7.6

Deluxe King
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard King
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Twin
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Nano Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Nano Deluxe
...
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Is car parking available at Citihub Hotel @Sudirman Surabaya?

Citihub Hotel @Sudirman Surabaya has car park charges applied for all guests traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What attractions are in close proximty of Citihub Hotel @Sudirman Surabaya that are in walking range?

While residing at Citihub Hotel @Sudirman Surabaya, kick start your getaway by exploring the closest points of interest that are within walking distance to the property which include Taman Keputran, Taman Lalu Lintas, and Taman Karimun Jawa.

What bars are close by Citihub Hotel @Sudirman Surabaya?

While staying at Citihub Hotel @Sudirman Surabaya, delight in your evening or night out at The TV Bar or Top Ten & Coyote Bar to make the most out of your nightlife.

What are the property's policies for children's bedding at Citihub Hotel @Sudirman Surabaya?

Citihub Hotel @Sudirman Surabaya's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Citihub Hotel @Sudirman Surabaya have?

Citihub Hotel @Sudirman Surabaya has a total of 34 rooms.

How long do guests typically stay at Citihub Hotel @Sudirman Surabaya?

Verified past guests that have stayed at Citihub Hotel @Sudirman Surabaya had an average nightly stay of 1 night at this property.

What do visitors love most about Citihub Hotel @Sudirman Surabaya?

Past visitors that stayed at Citihub Hotel @Sudirman Surabaya have given this property a rating of 8.52 for its outstanding location as the major highlight for their stay.

What is the verified guest review consensus about Citihub Hotel @Sudirman Surabaya's beds?

67.0% of our verified visitor testimonials have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Citihub Hotel @Sudirman Surabaya down in the review section.

What is the typical rating that past Solo travelers' have given to Citihub Hotel @Sudirman Surabaya?

Verified solo travelers that have stayed at this property have given Citihub Hotel @Sudirman Surabaya an average rating of 8.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Citihub Hotel @Sudirman Surabaya?

Past local travelers that have stayed at this property have given Citihub Hotel @Sudirman Surabaya an average rating of 8.9. You can look up on more specific customer testimonials, and feedback for this property down in the review section.

What time is check-in and check-out at Citihub Hotel @Sudirman Surabaya?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Citihub Hotel @Sudirman Surabaya

  • 10

    Exceptional
    Location

    "Strategic location."

    Onadio

    |

    March 17, 2023

  • 10

    Exceptional

    "Great room."

    Onadio

    |

    March 17, 2023

  • 10

    Exceptional

    "Nice hotel."

    Sribathi

    |

    June 17, 2022

Property ranking|Compared to 999 Surabaya properties
See all rankings
Room comfort score
7.6/10
Couples review score
8.8/10
Cleanliness score
8.4/10
Room size
13 sqm.
Better than
96
%
of Surabaya properties
Better than
88
%
of Surabaya properties
Better than
82
%
of Surabaya properties
Bigger than
81
%
of Surabaya properties
Overall rating:

8.1

Excellent
235 reviews
Cleanliness
8.4
Facilities
7.6
Location
8.5
Read all reviews >
More about Citihub Hotel @Sudirman Surabaya

More about Citihub Hotel @Sudirman Surabaya

Conveniently located in Surabaya, Citihub Hotel @Sudirman Surabaya is a great base from which to explore this vibrant city. The hotel lies 4.6 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Citihub Hotel @Sudirman Surabaya also offers many facilities to enrich your stay in Surabaya. For the comfort and convenience of guests, the hotel offers 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, elevator.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, clothes rack, mirror, wooden/parqueted flooring, internet access – wireless (complimentary) to please the most discerning guest. The hotel offers fantastic facilities, including garden, to help you unwind after an action-packed day in the city. Citihub Hotel @Sudirman Surabaya is a smart choice for travelers to Surabaya, offering a relaxed and hassle-free stay every time.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

12 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Car park [charges apply]

Location

Jl. Panglima Sudirman no 70, Surabaya Center, Surabaya, Indonesia, 60271
Excellent
Location

8.5

Airports
  • Juanda International Airport (SUB)
    12.9 km
  • Abdul Rachman Saleh Airport (MLG)
    74.1 km
Public transportation
  • Gubeng Train Station
    1.2 km
  • Ngagel
    2.0 km
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    520 m
Shopping
  • Tunjungan Plaza
    880 m
Convenience store
  • Alfamart
    1.1 km 5 min drive
Cash withdrawal
  • ATM
    160 m 1 min walk

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    640 m
  • Tunjungan Plaza
    880 m
  • Bungkul Park
    2.2 km
  • Tugu Pahlawan
    2.9 km
  • Suramadu National Bridge
    2.9 km
  • Surabaya's Zoo
    2.9 km
  • Surabaya Town Square
    2.9 km
  • Sampoerna Museum
    4.6 km
  • Pakuwon Food Festival
    6.6 km
  • Masjid Nasional Al Akbar Surabaya
    7.9 km
Nearby landmarks
  • Consulate of Canada
    160 m
  • Graha Bumi
    180 m
  • HSBC Bank
    180 m
  • Eva Air
    180 m
  • Cathay Pacific Office
    180 m
  • Embassy of United Kingdom
    190 m
  • Taman Keputran
    260 m
  • Taman Lalu Lintas
    300 m
  • Taman Karimun Jawa
    300 m
  • Singapore Air
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • The property requires a refundable security deposit of IDR 200000 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center4.6 km
  • Travel time to airport (minutes)33
The property
  • Number of rooms 34
Parking
  • Daily parking fee0 IDR

Reviews of Citihub Hotel @Sudirman Surabaya from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.4
Facilities7.6
Location8.5
Room comfort and quality7.6
Service8.1
Value for money8.4
High score for Surabaya
Rating
9+ Exceptional (40)
8-9 Excellent (13)
7-8 Very Good (28)
6-7 Good (9)
<6 Below Expectation (21)
Time of the year
Mar - May (28)
Jun - Aug (31)
Sep - Nov (24)
Dec - Feb (28)

Show reviews that mention 

Showing 111 verified guest comments
12345
10.0
Exceptional
Sribathi from Belgium
Solo traveler
Nano Room
Stayed 3 nights in June 2022

Exceptional”

Everything was good. Nice hotel.

Reviewed June 17, 2022

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9.6
Exceptional
Benedikta from Indonesia
Couple
Nano Room
Stayed 1 night in December 2021

Exceptional”

Nearest culinary: SWK Embong Blimbing, Rawon Setan Nearest mall: Tunjungan Plaza 1-6, Surabaya Plaza, Lotte, Praxis building(?)

Reviewed January 08, 2022

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9.6
Exceptional
sufi from Indonesia
Couple
Deluxe King
Stayed 3 nights in December 2021

terbaikk”

staffnya ramah smua nyaaa sukaaakkk next pasti bakal milih iniii

Reviewed December 28, 2021

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5.6
TATIK from Indonesia
Couple
Standard King
Stayed 1 night in March 2020

Room was not that nice ”

The room was small and dull, the electricity was manually turned on from the switch room (the room card didn't work for the power slot in the room). TV only offered local channel and to add, they didn't provide the water heater and tea or coffee. The staff at the reception was slow and didnt seem professional when handling customers. However, I could tell that the food made for breakfast was very delicious, despite the fact that it was delivered to each room as a result of COVID-19 spread in the city.

Reviewed April 05, 2020

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9.2
Exceptional
Anders from Sweden
Solo traveler
Deluxe King
Stayed 7 nights in May 2016

Great budget hotel”

Citihub describe themselves as a budget hotel. As such they exceed expectations by quite a bit. Impeccably clean, only some small details that sets them one notch lower than one quite more expensive hotel. The hotel is located within walking distance from The rooms and corridors show that Citihub have ambitions to offer more, there's art, and in some cases funny little additions such as that the wall behind the fire extinguishers have a painting of a diver where the hydrant is the compressed air tube. Breakfast were included in the room price and is for all but the lowest priced rooms, even so the dining area were open until after local lunch time so jetlagged visitors have a fair chance of using their coupons. Even though the area for eating is quite spartan, (also the area with couches and a sofa near the entrance - which gives the hotel one minus point for Facilities.) The food served in the hotel actually were excellent. Surprise there! Though the food were Indonesian, they served the peppers and spices separately so anyone not used to eat spicy food should not worry. A small minus that they each morning not have all selections presented in the menu. My recommendation, simplify the menu since they got so many selections already.) The staff get a big thumbs up, most spoke excellent english with the others had a good grasp of the language. All so extremely polite and friendly that I wish I could give more stars than 5 for the Staff. Terima kasih! :)

Reviewed May 14, 2016

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9.6
Exceptional
Amparo from Switzerland
Couple
Standard King
Stayed 1 night in June 2018

GREAT vale for money”

If you are looking for a good night of sleep, this is the place to go. We were very positively surprised about citihub@sudirman: super clean, amazing bed, friendly staff.

Reviewed June 25, 2018

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10.0
Exceptional
Hargiyanto from Indonesia
Business traveler
Stayed 1 night in January 2015

perfect location for biz traveler”

Location, Price, Room

Clean room, on the heart of Surabaya office area, best price. recommended for biz travelers.

Reviewed January 21, 2015

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7.7
Very good
andreas from Indonesia
Business traveler
Stayed 1 night in December 2014

nice budget hotel”

the room, location, value for money

I enjoyed my time staying here. Good price, good location, good staff. The room is comfortable and clean. This hotel deserved more than 1 star. And i will stay here again if i go to surabaya.

Reviewed January 01, 2015

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8.8
Excellent
Angelie from Philippines
Couple
Deluxe King
Stayed 2 nights in November 2017

Excellent”

if you need a place to stay, come to Citihub, it is near everything you need...a cozy and affordable to stay.

Reviewed November 21, 2017

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10.0
Exceptional
Hong from Netherlands
Solo traveler
Standard King
Stayed 1 night in April 2017

Exceptional”

I was impressed with the cleanliness of this hotel, specially at this price level! Also, the location wasn't that bad, its exactly in the city center

Reviewed May 04, 2017

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9.2
Exceptional
Myron from United States
Solo traveler
Deluxe King
Stayed 1 night in October 2018

Nice price for nice place”

I started in a king deluxe room. I was very pleased with the cleanliness of the room and the hotel in general. The staff was very friendly. I wish there were more food options near the hotel within a short waking distance. I partly tried on Grab food delivery. The hotel has a cafe but it closes before 2pm. Overall, I enjoyed the hotel and would recommend it.

Reviewed October 19, 2018

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9.2
Exceptional
Angelia from Indonesia
Solo traveler
Nano Room
Stayed 1 night in May 2017

Clean and comfortable!”

It's great for budget hotel, even though you need to bring your own towel and amenities. They also provide towel and amenities for you to rent with cheap price. Overall it is good if you just need a place to sleep.

Reviewed May 15, 2017

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6.4
Good
RIZANTO from Indonesia
Solo traveler
Standard King
Stayed 2 nights in December 2018

Right in the middle”

It was the heaviest busy days in Surabaya and traffic flows unfriendly. However hotel locate right in the middle of Surabaya business, therefore I can reach all my destinations without losing precious time.

Reviewed December 25, 2018

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10.0
Exceptional
Melvina from Indonesia
Business traveler
Standard King
Stayed 1 night in October 2018

Budget hotel with good quality!”

Hotel isn’t seems like others, because located in one building with shop-house. But inside, the hotel seems fine with great security system also the room was clean and quiet good. Overall, worth for business traveler!

Reviewed January 10, 2019

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9.0
Exceptional
RICHIE from Indonesia
Group
Stayed 1 night in August 2015

Great Budget Hotel”

Room Comfort, Cleanliness and Location

It was a great stay at this hotel. Although it is a budget hotel, the hotel definitely worth it. I like the room design and the comfort of the bed. Two thumbs!!!

Reviewed August 13, 2015

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10.0
Exceptional
Khikid from Indonesia
Solo traveler
Standard Twin
Stayed 1 night in September 2018

really worth!”

this is truly budget hotel. good location, worth for the price but they really keep the cleanliness.

Reviewed October 02, 2018

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9.2
Exceptional
Nicolai from Indonesia
Solo traveler
Nano Room
Stayed 4 nights in December 2017

You get what you pay for”

Really friendly and professional staff. Clean and stylish room. Near Tunjungan Plaza. I can recommend this Hotel!

Reviewed January 04, 2018

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8.3
Excellent
Novita from Indonesia
Group
Stayed 1 night in December 2014

clean budget hotel”

location, location, location

right in the center of the city, 5 mins walk to tunjungan plaza. comfy bed, clean room and good shower - thats all you need

Reviewed January 10, 2015

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8.0
Excellent
Winda from Indonesia
Business traveler
Stayed 1 night in June 2014

budget hotel in the city”

cheap, location, comfortable bed

This hotel is located near the mall. The hotel doesn't provide free parking, towel, breakfast, and amenities. I was so lucky that I bring my own towel even I can rent it. Sometimes the hot water didn't work in the bathroom.

Reviewed June 30, 2014

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5.7
Andreas from Indonesia
Business traveler
Stayed 1 night in February 2016

Not so much satisfying”

just the location

I don't think I can recommend this hotel to anybody. The hotel has been proven to have too many issues. The internet connection was so poor. I couldn't access the wifi internet from my bedroom and I got to establish my own modem to connect. I wonder if this is a business traveler hotel, since they cannot provide the basic thing properly. The key card couldn't manage to open the front door in many times. I gotta ask the reception to open the door with their card. What's worse? When I took a bath, the hot water didn't work even though I let it run for 15 minutes. Actually there's a person commented about this issue in Agoda. But now I would totally agree on him, since I experienced myself. One more thing. When I came by driving a car, they didn't provide a free parking for their guests! I think this is really annoying. Surely I won't come back. The disappointment was overwhelming. There are many surrounding hotels that offer much better service than this hotel.

Reviewed February 08, 2016

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