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Very good7.6
Based on42reviews
Citihub Hotel @Sudirman Surabaya
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8.2 Excellent location
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8.2Location
  • Air conditioning

  • Garden

  • Elevator

  • Check-in/check-out [express]

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Nano Room
  • No view
  • 11 m²
  • 1 queen bed
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Standard King
  • No view
  • 17 m²
  • 1 king bed
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Superior Twin - Room only
  • No view
  • 11 m²
  • 2 single beds
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Standard Twin
  • No view
  • 17 m²
  • 2 single beds
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Deluxe King
  • No view
  • 20 m²
  • 1 king bed
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Nearest essentials

  • Airports
    • 13 km
    • Juanda International Airport (SUB)
    • 73 km
    • Abdul Rachman Saleh Airport (MLG)
  • Public transportation
    • 1.2 km
    • Gubeng Train Station
    • 2.8 km
    • Pasar Turi Train Station
  • Hospital or clinic
    • 500 m
    • Siloam Hospitals Surabaya
  • Pharmacy
    • 850 m
    • K24 Pharmacy
  • Convenience store
    • 1 km
    • Alfamart
  • Cash withdrawal
    • 150 m
    • ATM

More about Citihub Hotel @Sudirman Surabaya

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Verified guest reviews

Agoda Reviews (42)

6.7

Filter by traveler type:
Very good
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 8.2
  • Room comfort and quality 7.6
  • Service 7.3
  • Value for money 8.2
Very good
  • Cleanliness 7.9
  • Facilities 6.0
  • Location 7.9
  • Room comfort and quality 7.5
  • Service 7.0
  • Value for money 8.0
Very good
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 7.7
  • Room comfort and quality 8.0
  • Service 7.7
  • Value for money 7.7
Very good
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.2
  • Room comfort and quality 7.0
  • Service 7.3
  • Value for money 8.3
Excellent
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 7.0
  • Value for money 8.0
Excellent
  • Cleanliness 9.0
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 10.0
Excellent
  • Cleanliness 9.0
  • Location 10.0
  • Room comfort and quality 9.0
  • Service 8.0
  • Value for money 9.0
Provided by verified guests of Agoda
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  • Bahasa Indonesia
  • English
  • Nederlands

Room type
  • Standard King
  • Standard Twin
  • Deluxe King
  • Nano Room

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9.2
Angelia from Indonesia
Solo traveler
Nano Room
Stayed 1 night in May 2017
Clean and comfortable!”
It's great for budget hotel, even though you need to bring your own towel and amenities. They also provide towel and amenities for you to rent with cheap price. Overall it is good if you just need a place to sleep.
Reviewed May 15, 2017
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10.0
Hong from Netherlands
Solo traveler
Standard King
Stayed 1 night in April 2017
Exceptional”
I was impressed with the cleanliness of this hotel, specially at this price level! Also, the location wasn't that bad, its exactly in the city center
Reviewed May 04, 2017
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4.0
gavin from Australia
Solo traveler
Nano Room
Stayed 1 night in May 2017
terrible experience. never going back”
staff were rude and almost refused to check me in despite prepaying room on Agoda. no towel or toiletries. unpleasant atmosphere in general - first and last time i will stay here.
Reviewed May 03, 2017
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5.6
dieni from Indonesia
Business traveler
Standard King
Stayed 1 night in September 2014
very cheap”
really nice
Reviewed November 14, 2016
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9.2
Anders from Sweden
Solo traveler
Deluxe King
Stayed 7 nights in May 2016
Great budget hotel”
Citihub describe themselves as a budget hotel. As such they exceed expectations by quite a bit. Impeccably clean, only some small details that sets them one notch lower than one quite more expensive hotel. The hotel is located within walking distance from The rooms and corridors show that Citihub have ambitions to offer more, there's art, and in some cases funny little additions such as that the wall behind the fire extinguishers have a painting of a diver where the hydrant is the compressed air tube. Breakfast were included in the room price and is for all but the lowest priced rooms, even so the dining area were open until after local lunch time so jetlagged visitors have a fair chance of using their coupons. Even though the area for eating is quite spartan, (also the area with couches and a sofa near the entrance - which gives the hotel one minus point for Facilities.) The food served in the hotel actually were excellent. Surprise there! Though the food were Indonesian, they served the peppers and spices separately so anyone not used to eat spicy food should not worry. A small minus that they each morning not have all selections presented in the menu. My recommendation, simplify the menu since they got so many selections already.) The staff get a big thumbs up, most spoke excellent english with the others had a good grasp of the language. All so extremely polite and friendly that I wish I could give more stars than 5 for the Staff. Terima kasih! :)
Reviewed May 14, 2016
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5.7
Andreas from Indonesia
Business traveler
Standard Twin
Stayed 1 night in February 2016
Not so much satisfying”
just the location
I don't think I can recommend this hotel to anybody. The hotel has been proven to have too many issues. The internet connection was so poor. I couldn't access the wifi internet from my bedroom and I got to establish my own modem to connect. I wonder if this is a business traveler hotel, since they cannot provide the basic thing properly. The key card couldn't manage to open the front door in many times. I gotta ask the reception to open the door with their card. What's worse? When I took a bath, the hot water didn't work even though I let it run for 15 minutes. Actually there's a person commented about this issue in Agoda. But now I would totally agree on him, since I experienced myself. One more thing. When I came by driving a car, they didn't provide a free parking for their guests! I think this is really annoying. Surely I won't come back. The disappointment was overwhelming. There are many surrounding hotels that offer much better service than this hotel.
Reviewed February 08, 2016
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7.2
Riski from Indonesia
Couple
Nano Room
Stayed 1 night in December 2015
Good and Smart”
Overall is good and the room is tight. Thank you
Reviewed January 25, 2016
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6.0
Elly from Indonesia
Solo traveler
Nano Room
Stayed 1 night in September 2015
So So Hotel”
Just have a short stay here. and location not so strategic..
Reviewed September 25, 2015
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6.3
aditya from Indonesia
Solo traveler
Nano Room
Stayed 1 night in August 2015
Best budget hotel in surabaya centre”
Location,cleanlines,compact elegant design room
Good i always choose nano room,small but nice
Reviewed August 24, 2015
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9.0
RICHIE from Indonesia
Group
Nano Room
Stayed 1 night in August 2015
Great Budget Hotel”
Room Comfort, Cleanliness and Location
It was a great stay at this hotel. Although it is a budget hotel, the hotel definitely worth it. I like the room design and the comfort of the bed. Two thumbs!!!
Reviewed August 13, 2015
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