Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya
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"Really friendly and professional staff."

Nicolai

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January 4, 2018

Nano Room - TV Citihub Hotel @Sudirman Surabaya
Nano Room - TV
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Lobby Citihub Hotel @Sudirman Surabaya
Lobby
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Lobby Citihub Hotel @Sudirman Surabaya
Lobby
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Interior view Citihub Hotel @Sudirman Surabaya
Interior view
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See map Citihub Hotel @Sudirman Surabaya
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Excellent
Location
8.1
See all 33 photos Citihub Hotel @Sudirman Surabaya
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Citihub Hotel @Sudirman Surabaya

Excellent location
- Inside city center
- What's nearby?
Very good
From 78 reviewsSee what guests said
7.8
/
10
Excellent value for money
8.2
Recommended by 94% of guests
Value for money8.2
Distance to city center4.6 km
Location rating8.1
Nearest airportJuanda International Airport (SUB)
Distance to airport12.7 km
  • Located in heart of Surabaya

  • Air conditioning

  • Daily housekeeping

  • Garden

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 13 hours ago
Deluxe King
Deluxe King
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
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Standard Twin
Standard Twin
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
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Standard King
Standard King
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 king bed
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Nano Room
Nano Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
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Superior Room
Superior Room
...
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    Nano Deluxe
    Nano Deluxe
    ...
    • 1 double bed
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    More about Citihub Hotel @Sudirman Surabaya

    More about Citihub Hotel @Sudirman Surabaya

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (78)
    7.8
    /
    10
    Cleanliness8.1
    Facilities7.2
    Location8.1
    Room comfort and quality7.6
    Service7.7
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (78)
    All room types
    Showing 59 verified guest comments
    123
    7.6
    Very good
    Chin from Malaysia
    Business traveler
    Nano Room
    Stayed 2 nights in November 2018
    Value for money”
    15-25 mins walk to Rundingan Plaza. No food stalls surrounding unless you are willing to walk for for about 10-15 mins. Else, the hotel is goo. It is supported with friendly staffs and with good cleanliness and quiet place.
    Reviewed November 11, 2018
    6.4
    Good
    Ade from Indonesia
    Business traveler
    Standard Twin
    Stayed 1 night in October 2018
    No”
    No
    Reviewed October 23, 2018
    9.2
    Exceptional
    Myron from United States
    Solo traveler
    Deluxe King
    Stayed 1 night in October 2018
    Nice price for nice place”
    I started in a king deluxe room. I was very pleased with the cleanliness of the room and the hotel in general. The staff was very friendly. I wish there were more food options near the hotel within a short waking distance. I partly tried on Grab food delivery. The hotel has a cafe but it closes before 2pm. Overall, I enjoyed the hotel and would recommend it.
    Reviewed October 19, 2018
    10.0
    Exceptional
    Khikid from Indonesia
    Solo traveler
    Standard Twin
    Stayed 1 night in September 2018
    really worth!”
    this is truly budget hotel. good location, worth for the price but they really keep the cleanliness.
    Reviewed October 02, 2018
    8.0
    Excellent
    Dian from Indonesia
    Business traveler
    Standard King
    Stayed 1 night in September 2018
    Still has many things to improve”
    Room size are good, tv channels are local only, bedsheet is very White n Clean, but the pillow sheets are very dirty and smells bad.. :(( Anything else is good. Thanks
    Reviewed September 19, 2018
    6.0
    grasby from Indonesia
    Couple
    Standard King
    Stayed 1 night in September 2018
    good price”
    you get what you pay
    Reviewed September 10, 2018
    9.6
    Exceptional
    Ika from Indonesia
    Solo traveler
    Standard Twin
    Stayed 1 night in August 2018
    Great stay”
    I only spent a night here, but it's a night well spent. The room was clean and cozy; and the staffs were polite and friendly.
    Reviewed August 28, 2018
    6.8
    Good
    aristiawan from Indonesia
    Family with young children
    Nano Room
    Stayed 1 night in August 2018
    Good”
    good
    Reviewed August 19, 2018
    9.6
    Exceptional
    Amparo from Switzerland
    Couple
    Standard King
    Stayed 1 night in June 2018
    GREAT vale for money”
    If you are looking for a good night of sleep, this is the place to go. We were very positively surprised about citihub@sudirman: super clean, amazing bed, friendly staff.
    Reviewed June 25, 2018
    9.2
    Exceptional
    Nicolai from Indonesia
    Solo traveler
    Nano Room
    Stayed 4 nights in December 2017
    You get what you pay for”
    Really friendly and professional staff. Clean and stylish room. Near Tunjungan Plaza. I can recommend this Hotel!
    Reviewed January 04, 2018
    8.8
    Excellent
    Angelie from Philippines
    Couple
    Deluxe King
    Stayed 2 nights in November 2017
    Excellent”
    if you need a place to stay, come to Citihub, it is near everything you need...a cozy and affordable to stay.
    Reviewed November 21, 2017
    5.2
    kelvin from Malaysia
    Solo traveler
    Nano Room
    Stayed 1 night in August 2017
    Above average”
    not clean, bed
    Reviewed October 09, 2017
    9.2
    Exceptional
    Angelia from Indonesia
    Solo traveler
    Nano Room
    Stayed 1 night in May 2017
    Clean and comfortable!”
    It's great for budget hotel, even though you need to bring your own towel and amenities. They also provide towel and amenities for you to rent with cheap price. Overall it is good if you just need a place to sleep.
    Reviewed May 15, 2017
    10.0
    Exceptional
    Hong from Netherlands
    Solo traveler
    Standard King
    Stayed 1 night in April 2017
    Exceptional”
    I was impressed with the cleanliness of this hotel, specially at this price level! Also, the location wasn't that bad, its exactly in the city center
    Reviewed May 04, 2017
    4.0
    gavin from Australia
    Solo traveler
    Nano Room
    Stayed 1 night in May 2017
    terrible experience. never going back”
    staff were rude and almost refused to check me in despite prepaying room on Agoda. no towel or toiletries. unpleasant atmosphere in general - first and last time i will stay here.
    Reviewed May 03, 2017
    5.6
    Danny from Indonesia
    Business traveler
    Standard King
    Stayed 1 night in September 2014
    very cheap”
    really nice
    Reviewed November 14, 2016
    9.2
    Exceptional
    Anders from Sweden
    Solo traveler
    Deluxe King
    Stayed 7 nights in May 2016
    Great budget hotel”
    Citihub describe themselves as a budget hotel. As such they exceed expectations by quite a bit. Impeccably clean, only some small details that sets them one notch lower than one quite more expensive hotel. The hotel is located within walking distance from The rooms and corridors show that Citihub have ambitions to offer more, there's art, and in some cases funny little additions such as that the wall behind the fire extinguishers have a painting of a diver where the hydrant is the compressed air tube. Breakfast were included in the room price and is for all but the lowest priced rooms, even so the dining area were open until after local lunch time so jetlagged visitors have a fair chance of using their coupons. Even though the area for eating is quite spartan, (also the area with couches and a sofa near the entrance - which gives the hotel one minus point for Facilities.) The food served in the hotel actually were excellent. Surprise there! Though the food were Indonesian, they served the peppers and spices separately so anyone not used to eat spicy food should not worry. A small minus that they each morning not have all selections presented in the menu. My recommendation, simplify the menu since they got so many selections already.) The staff get a big thumbs up, most spoke excellent english with the others had a good grasp of the language. All so extremely polite and friendly that I wish I could give more stars than 5 for the Staff. Terima kasih! :)
    Reviewed May 14, 2016
    5.7
    Andreas from Indonesia
    Business traveler
    Standard Twin
    Stayed 1 night in February 2016
    Not so much satisfying”
    just the location
    I don't think I can recommend this hotel to anybody. The hotel has been proven to have too many issues. The internet connection was so poor. I couldn't access the wifi internet from my bedroom and I got to establish my own modem to connect. I wonder if this is a business traveler hotel, since they cannot provide the basic thing properly. The key card couldn't manage to open the front door in many times. I gotta ask the reception to open the door with their card. What's worse? When I took a bath, the hot water didn't work even though I let it run for 15 minutes. Actually there's a person commented about this issue in Agoda. But now I would totally agree on him, since I experienced myself. One more thing. When I came by driving a car, they didn't provide a free parking for their guests! I think this is really annoying. Surely I won't come back. The disappointment was overwhelming. There are many surrounding hotels that offer much better service than this hotel.
    Reviewed February 08, 2016
    7.2
    Very good
    Riski from Indonesia
    Couple
    Nano Room
    Stayed 1 night in December 2015
    Good and Smart”
    Overall is good and the room is tight. Thank you
    Reviewed January 25, 2016
    6.0
    Elly from Indonesia
    Solo traveler
    Nano Room
    Stayed 1 night in September 2015
    So So Hotel”
    Just have a short stay here. and location not so strategic..
    Reviewed September 25, 2015
    123
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