Citihub Hotel @Tunjungan
Citihub Hotel @Tunjungan
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"Staff very helpful and friendly."

SITI A.

March 17, 2018

Standard King - Bed Citihub Hotel @Tunjungan
Standard King - Bed
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Lobby Citihub Hotel @Tunjungan
Lobby
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Interior view Citihub Hotel @Tunjungan
Interior view
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Interior view Citihub Hotel @Tunjungan
Interior view
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See map Citihub Hotel @Tunjungan
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Excellent
Location
8.7
See all 31 photos Citihub Hotel @Tunjungan
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Citihub Hotel @Tunjungan

Excellent location
Stay in the heart of Surabaya - See what's nearby
Have a question for Citihub Hotel @Tunjungan?
Very good
From 162 reviewsSee what guests said
7.4
Recommended by 84% of guests
Value for money7.6
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport13.5 km
Has restaurantYes
  • 980 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Deluxe Room - King Bed
Deluxe Room - King Bed
...
  • City view
  • 20 m²/215 ft²
  • 1 king bed
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Standard King
Standard King
...
  • 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
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Standard Twin
Standard Twin
...
  • 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
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More about Citihub Hotel @Tunjungan

More about Citihub Hotel @Tunjungan

"Good location and clean"

Reviewed November 17, 2016

rilwan from Indonesia

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Clean & good location"

Iwan from Indonesia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (162)
7.4
Cleanliness7.6
Facilities5.9
Location8.7
Room comfort and quality8.0
Service7.2
Value for money7.6
Provided by verified guests of Agoda
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Room type
Standard King
Standard Twin
Deluxe Room - King Bed
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Showing 111 verified guest comments
12345
8.0
Excellent
Kittipat from Thailand
Business traveler
Standard Twin
Stayed 1 night in October 2017
Good”
Good
Reviewed August 22, 2018
2.0
Jonet from Indonesia
Family with teens
Standard Twin
Stayed 1 night in July 2018
very bad hotel, small and bad parking lot,smell terrible room,automatic key broken,terrible hotel!!”
I use 2 rooms. Bad neighboorhood,person incharge didnt responsible when we compalin why did they give terrible room. Stinky and terrible. No helper to brought bags. Auto key all broken.Phone in the room didnt work. The parking lot very smll and surrounded with THUG who keep asking for money
Reviewed July 09, 2018
7.2
Very good
widjojo from Indonesia
Solo traveler
Standard King
Stayed 1 night in July 2018
Very good”
The tv picture so poor
Reviewed July 08, 2018
3.2
Tri from Indonesia
Solo traveler
Standard King
Stayed 1 night in May 2018
not recommended”
I thinks next hotel not recommended anytime
Reviewed June 10, 2018
10.0
Exceptional
SITI from Malaysia
Couple
Standard King
Stayed 3 nights in February 2018
Nice one!!”
The place was so nice and clean. We had a great time there. Breakfast was superb! Staff very helpful and friendly. One thing is that there is not much signage of the hotel and our grabcar always lost...
Reviewed March 17, 2018
4.8
Nur from Malaysia
Couple
Standard Twin
Stayed 1 night in January 2018
Strategic Location”
Just across the main mall in Surabaya. Be careful when selecting the room, you may choose room without the towels and toiletries and you need to buy that from the hotel. I am quite dissapointed with the staff, they are not helpful to me and my friend.
Reviewed February 01, 2018
8.4
Excellent
Andrew from Singapore
Family with teens
Standard Twin
Stayed 3 nights in December 2017
Excellent”
Citihub Hotel @Tunjungan location is great, just across TP. However, the free WiFi in the rooms is not stable, and sometimes slow.
Reviewed December 14, 2017
10.0
Exceptional
Ruoyan from Singapore
Couple
Standard King
Stayed 1 night in October 2017
Good choice in Surabaya”
Location: Hotel is just opposite Tunjungan Plaza, the biggest mall in Surabaya with a good variety of food & retail options, huge enough to keep you occupied after dinner, since not much night life in the city. Room: Clean & Spacious room with TV & comfortable bed, plus consistent hot/cold shower. Only point to note is that the room door needs to be slam shut in order to lock, hence you might be awoken by doors slamming even in the odd hours. Breakfast was a rp40,000 voucher which you can choose from a menu, which taste decent. Hotel: Staff was friendly and offered their help to the best of their ability when approached. There is a mini mart in the lobby selling a wide variety of drinks & snacks with complimentary hot water. Overall: A good choice in Surabaya!
Reviewed October 26, 2017
7.2
Very good
Abdul from Indonesia
Solo traveler
Standard Twin
Stayed 1 night in July 2017
nice location and very minimal hotel”
nice theme simply and minimal hotel for traveller who just need to sleep
Reviewed October 02, 2017
7.6
Very good
Ibnu from Indonesia
Solo traveler
Standard Twin
Stayed 2 nights in May 2017
Very good”
Quite nice hotel for solo traveler during transit for a day or two in Surabaya. They provide washing and drying machine but too bad when I stayed there recently the drying machine was out of service. So I had to call a pick up and deliver laundry service since I had many dirty clothes from the Labuan Bajo trip earlier.
Reviewed September 07, 2017
9.2
Exceptional
Jian from Malaysia
Group
Standard Twin
Stayed 2 nights in August 2017
Cheap and good location ”
Just located Tunjungan Plaza which one of the bigger shopping mall in Surabaya. The location is great and convenient to every where.
Reviewed August 15, 2017
6.0
Iwan from Indonesia
Business traveler
Standard Twin
Stayed 1 night in April 2017
Nice budget hotel”
Good location
Reviewed April 24, 2017
6.0
Khin from Singapore
Solo traveler
Standard Twin
Stayed 1 night in February 2017
Bare minimum "hotel"”
for the same price, there are a few hotels just across the street with better rooms and services. this excuse for a "hotel" charges you 5000 IDR for a towel. your room does not come with towels, you need to pay for it. in all my travels, the only kind of accommodation which does not provide towels is called a hostel.
Reviewed February 25, 2017
6.0
Iwan from Indonesia
Business traveler
Standard Twin
Stayed 1 night in August 2016
good hotel”
clean room
Reviewed December 24, 2016
9.2
Exceptional
rilwan from Indonesia
Business traveler
Standard King
Stayed 2 nights in October 2016
Would like to vome back”
Good location and clean
Reviewed November 17, 2016
9.2
Exceptional
rilwan from Indonesia
Business traveler
Standard Twin
Stayed 1 night in November 2016
Good budget hotel”
Great location
Reviewed November 17, 2016
8.4
Excellent
Aileen from Philippines
Family with teens
Standard Twin
Stayed 1 night in August 2016
Good location, no amenities, thin walls”
We chose this hotel for its location. Based on other reviews, we were prepared for no amenities but not for thin walls.
Reviewed November 11, 2016
9.2
Exceptional
anak from Indonesia
Solo traveler
Standard King
Stayed 1 night in August 2016
amazing stay”
it closed to every where. love it and nice room.
Reviewed October 07, 2016
8.4
Excellent
Ferry from Indonesia
Family with young children
Standard Twin
Stayed 1 night in September 2016
Repeating guest, keep up the good work”
Our bathroom door was unable to be locked, the telephone was not working (no sound at all). Back again it was an ok stay. We really like the hotel because of the location and reasonable prize. Please keep up on the maintenance of your room. We sure would like to stay there again on our next visit, as long as the hotel maintain its quality. Thank you.
Reviewed September 13, 2016
8.0
Excellent
setya from India
Solo traveler
Standard Twin
Stayed 1 night in April 2016
DKFJD KFJ”
RT EROKL
Reviewed August 24, 2016
12345
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