Citin Seacare Pudu by Compass Hospitality
Superior Room - Bed Citin Seacare Pudu by Compass Hospitality
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6.8
Good
/10
(1086 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
  • Kortumalai Sri Ganesar Temple50 m
  • Puduraya Bus Terminal70 m
  • Puduraya Bus Station Left Luggage Office70 m
  • Numismatic Museum250 m
  • Menara Maybank250 m
  • Maybank Numismatic Museum250 m
  • Jalan Sayur Food Street260 m
  • LRT Train Station - Plaza Rakyat260 m
  • Tung Shin Hospital270 m
  • Net Youth Resources330 m
  • Free Wi-Fi

    Citin Seacare Pudu by Compass Hospitality

    38 Jalan Pudu, Chinatown, Kuala Lumpur, Malaysia, - See map
    "The staff at the restaurant were very polite and accommodating as they were able to cater to us who are vegetarians."
    Jo - October 2, 2018
    Very good service
    7.0 rating for service
    Good comfort
    6.8 room quality and comfort
    • 50 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 14 times

    Property ranking|Compared to 13,144 Kuala Lumpur properties
    See all rankings
    Room comfort score
    6.8/10
    Cheapest price score
    Review score - United States
    6.6/10
    Location score
    7.8/10
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Value for money7.0
    Distance to city center0.1 Km
    Location rating7.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.5 km

    Rooms available at Citin Seacare Pudu by Compass Hospitality

    Premier Room
    Premier Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Family Connecting Room
    Family Connecting Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Deluxe Double Room (Refurbished)
    Deluxe Double Room (Refurbished)
    ...
      Enter dates to see prices
      Double room - Single use - Superior
      Double room - Single use - Superior
      ...
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        Double Or Twin Premier
        Double Or Twin Premier
        ...
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          Tripple Room Pool
          Tripple Room Pool
          ...
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            Double Room Queen Bed
            Double Room Queen Bed
            ...
              Enter dates to see prices

              What people love about Citin Seacare Pudu by Compass Hospitality

              • 6.4
                Good

                "Good options for eating out in the vicinity."

                Amran

                |

                November 11, 2017

              • 6.8
                Good
                Location

                "Good location,"

                sutiyana

                |

                November 30, 2017

              • 6.0
                Review score
                Location

                "Clean, good location."

                Hong

                |

                January 24, 2018

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              More about Citin Seacare Pudu by Compass Hospitality

              More about Citin Seacare Pudu by Compass Hospitality

              7.2
              Very good

              "Roof top mini pool still enjoyable."

              Abdul

              |

              October 22, 2018

              An overview

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              What they offer

              8.0
              Very good
              Cleanliness

              "The room is clean and neat..."

              Johan

              |

              December 29, 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              American cuisine
              American cuisine
              Front Page Sports Bar & Grill
              470 m American, Bar, Pub
              Havana Club
              640 m American, Australian, Bar
              Racks Bar and Baby Backs
              680 m American, Asian, Bar
              Asian cuisine
              Asian cuisine
              Restoran Anuja
              30 m Asian, Halal, Indian
              Restoran Soong Kee
              310 m Asian, Chinese
              Taman Sari Brasserie
              330 m Asian, Chinese, European
              Chinese cuisine
              Chinese cuisine
              Restaurant De Maw
              70 m Chinese
              Fong Wah Teochew Porridge
              120 m Chinese
              Hawker Stalls
              260 m Chinese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Citin Seacare Pudu by Compass Hospitality from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1086)Booking.com Reviews (920)
              Cleanliness6.5
              Facilities6.0
              Location7.8
              Room comfort and quality6.8
              Service7.0
              Value for money7.0
              Rating
              9+ Exceptional (87)
              8-9 Excellent (91)
              7-8 Very Good (200)
              6-7 Good (135)
              <6 Below Expectation (274)
              Time of the year
              Mar - May (183)
              Jun - Aug (181)
              Sep - Nov (169)
              Dec - Feb (254)
              All guests (1086)
              All room types
              All languages

              Show reviews that mention 

              Showing 787 verified guest comments
              12345
              10.0
              Exceptional
              Prabagaran from Malaysia
              Group
              Family Connecting Room
              Stayed 2 nights in June 2019

              very satisfied ”

              very satisfied with location and near to public transport and room was ok but only concern is air cord not so chill and cold and interconnecting door do not have Door Holder magnet to hold the door , besides that all so good ,

              Reviewed July 15, 2019
              3.2
              Prashaant from Malaysia
              Couple
              Superior Room
              Stayed 2 nights in July 2019

              The worse room”

              Booked for superior room. The room doesn't look alike in the agoda. Cockroaches in the room, on the bed, in the bathroom and on the floor. The paint on the wall beside the bed pilling out. Kindda dangerous for couple to stay here because not safe at all. The management won't be responsible for your lost. (As they mentioned in their keycard folder) PS: No toothbrush and Colgate. One of the housekeeping staff was so polite and nice to us. Offer the amenities eventhough we didn't asked for make up the room. An incident happened when my girlfriend and I enter the lift, all of sudden ,one guy(Indian)came in the lift so quick once saw we entered the lift. My girlfriend got scared. He doesn't look like working staff there and to see in which floor we're in. Must be careful to stay here because the staff are noticing the guest's privacy!! The concierge department was fine. But I would recommend for 1 night stay here because it's in the middle of bukit bintang. Not for long stay! The (F. O. A) Front-office assistants during check-in and check-out was fine.

              Reviewed July 11, 2019

              Dear Mr.Prashaant, Thank you for the feedback and i truly apologies for the shortcomings on our end. We are embarking on a soft refurbishment to all our rooms infact . Your points have also been considered and we are taking the necessary steps in ensuring our quality of product. I hope you would give us another chance to be of service to you in the near future. Hospitably yours Devan N Hotel Manager

              Responded July 12, 2019
              Citin Seacare Pudu by Compass Hospitality
              10.0
              Exceptional
              Gabriel from Singapore
              Couple
              Superior Room
              Stayed 3 nights in March 2019

              Toilet”

              Except for the toilet, everything is awesome. The toilet is already so narrow, shouldn't have the glass panel in between. Me and my partner have been accidentally hit the glass panel. Hopefully can improve this.

              Reviewed March 11, 2019
              8.0
              Excellent
              Johan from Indonesia
              Family with young children
              Superior Room
              Stayed 1 night in December 2018

              My review ”

              My experience with this hotel is satisfactory..... The location is strategy close to bus station and China town....is only walking distance,.. The room is clean and neat... Perhaps the complaint that I can share is many homeless people sleep outside the surounding area. Overall is still recommended to stay.....(value for money)... Thanks and regards.. Johan Suhermin

              Reviewed December 29, 2018
              5.6
              Zulishkandar from Malaysia
              Solo traveler
              Superior Room
              Stayed 1 night in July 2019

              Above average”

              Room dirty

              Reviewed July 10, 2019
              8.0
              Excellent
              Kian from Thailand
              Couple
              Deluxe Room
              Stayed 1 night in April 2018

              Nice hotel, great location”

              2nd time I booked here. Great location: just on the opposite of the bus terminal and a few minutes walk from China Town and Merdeka Square. Supermarkets and a few restaurants in its direct surrounding. Rooms are overall clean, good Wifi. Restaurant staff is very nice but front desk staff can definitely improve its friendliness and speed.

              Reviewed April 26, 2018
              10.0
              Exceptional
              PAPHUTSORN from Thailand
              Group
              Superior Room
              Stayed 3 nights in September 2017

              It's very near to Chinatown and monorail.”

              Even though the room is too small, this hotel is worth money and recommended for everyone. It's walking distance to Bukit Bintang and very near to Chinatown as well as monorail station and bus station.

              Reviewed September 15, 2017
              8.3
              Excellent
              William from Hong Kong
              Couple
              Deluxe Room
              Stayed 2 nights in March 2016

              Value for Money”

              The location of the hotel is perfect where is next to Pudu Sentral and 10 minutes walk to China Town. The staff is very friendly and helpful. The room is value for money

              I had stayed in the hotel for 2 nights. The location of the hotel is perfect, the staff is very friendly and helpful. The light inside the room is a little bit dim. The choice of breakfast is very limited. Overall speaking, the hotel is value for money

              Reviewed March 12, 2016
              8.0
              Excellent
              XIN from Malaysia
              Solo traveler
              Superior Room
              Stayed 2 nights in September 2015

              Good location”

              Location, cleanliness, comfort

              The best thing about the hotel is it location. Right in front of Pudu bus station. Very convenience, no hassle on the day you check out to rush for the bus. The location is also near to the shopping places like time square, low yatt, sungei wang and pavilion. It's also very near to china town.

              Reviewed September 16, 2015
              9.0
              Exceptional
              Heng from Malaysia
              Solo traveler
              Superior Room
              Stayed 1 night in December 2014

              A very good hospitality from the hotel!!”

              Room condition, Staff Hospitality, Strategic Location

              I feel very great to stay here, with everything in my plan going smooth because of its strategic location near to pudu central and LRT! The hospitality of the people is definitely on the standard, with heart-warm welcoming and melting smiles!

              Reviewed December 15, 2014
              8.3
              Excellent
              Gregory from United States
              Solo traveler
              Superior Room
              Stayed 2 nights in March 2014

              comfortable, easy stay. nice staff and clean rooms”

              breakfast, internet, room cleanliness

              There is nothing to blow you away at Citin, but it is good enough for the price. The staff, while they speak great English and are very nice, don't go out of their way to be helpful. I had a few issues during the stay (one with the internet, one with housekeeping forgetting to clean my room), and with each, the front desk was very slow to take my requests seriously. It took far too long, in my opinion, to respond. Outside of that, the stay was just what I was looking for. The internet was fast, the breakfast was delicious, and the bed was extremely comfortable. On top of that, the hotel is very centrally located to several convenient attractions. It is directly across the street from the Puduraya Bus Station (which is how I stumbled upon the place to begin with), and is walking distance to the KTM station, to Chinatown, and even to the Menara Tower (about a 20 minute walk). Overall, the place was worth it. Just know the staff will take forever to respond to you, even as they smile and speak perfect English.

              Reviewed March 29, 2014
              8.3
              Excellent
              Sulaiman from Singapore
              Couple
              Superior Room
              Stayed 2 nights in January 2014

              it was great! amazing sleep after a night of night”

              BREAKFAST. COMFY. ADEQUATE EQUIPMENTS such as iron etc.

              when the level was higher (reason my friend got on a higher level floor) it was amazing. the lower floor was great. scanning of cards is better then putting it through like a normal key. breakfast was great, we love it. staff was friendly and we chatted too during breakfast. checking in was tough reason being we took the KTM and arrive at the hotel early. it was 3 hours early. we do not mind that at all as we can put our luggages with the security. overall stay, we definitely stay again! :)

              Reviewed January 30, 2014
              8.7
              Excellent
              Razali from Malaysia
              Couple
              Deluxe Room
              Stayed 2 nights in December 2013

              wonderful”

              location, bus terminalsand nearby food

              the location is good because it is near to bus terminal ,near to shopping area and lots of food around the hotel.Make sure you ask for higher level of the room so you can see view of the city.The room is a bit too small but is clean ,may be due to recently renovated.

              Reviewed January 12, 2014
              4.4
              Bonjo from Indonesia
              Family with young children
              Superior Room
              Stayed 3 nights in December 2018

              Cockroaches Everywhere”

              Nightmare,booked for 3 nights but we decided to move to another hotel nearby the day after. Bed linen have plenty of red brownish stains,cockroaches on the bed and bathrooms. Aircon make loud noises,there are plenty of other place with the same price with much cleaner and better facilities

              Reviewed December 29, 2018
              3.6
              Aznizam from Malaysia
              Business traveler
              Superior Room
              Stayed 1 night in December 2018

              Not like Citin Jalan TAR”

              The room was small and dim. Light not bright and not place in right spot. So hard to make up. Cant open window as neighbour can see u. Hotel didnt provide parking space. Need to walk very far and pay the parking by yourself. Front door keeper were busy playing handphone and didnt realise u were walking through.

              Reviewed December 10, 2018
              7.2
              Very good
              Abdul from Malaysia
              Solo traveler
              Superior Room
              Stayed 1 night in August 2018

              Good Stay!”

              Roof top mini pool still enjoyable. Near Central Market and tourist attractions. Room was clean and very well maintained. My one and only disappointment was when I accidentally left my key during checkout. The lady and gentleman at the counter barely reprimanded me for compensation, hence no deposit refund. The key then was found inside the room. I was about not to recommend this hotel for such arrogant attitude. But the lady during the check-in was very hospitable and courteous! I don't mind waiting due to long queue at that time.

              Reviewed October 22, 2018
              3.2
              minkyung from South Korea
              Solo traveler
              Superior Room
              Stayed 1 night in September 2018

              Don't go. The worst choice ever.”

              Just 2 mns from the bus station. But going to the stations at night seemed so dangerous and not recommandable. Guys were sleeping over the road. The lady at the reception was nice. But I saw 2 cockroach in the room. And the worst thing was a guy who carried my bag. I feel very threatened, He kept to be very close inside the room asking very private questions. I couldn't sleep at night. I just ran out.

              Reviewed October 01, 2018
              5.2
              Pargoonam from Malaysia
              Solo traveler
              Superior Room
              Stayed 1 night in September 2018

              Poor handling of registration”

              Insufficient deployment of receptionist caused poor management of check in guest whereby it was not done professionally/accordingly (first come first serve basis). This caused a delay and unhappiness to many guest waiting for check in. I was one of them. Secondly the room cleanliness really need attention from the management.

              Reviewed September 10, 2018
              7.2
              Very good
              Michelle from Malaysia
              Couple
              Superior Room
              Stayed 1 night in October 2018

              convenience”

              good location

              Reviewed February 18, 2019
              7.6
              Very good
              Phuong from Vietnam
              Solo traveler
              Superior Room
              Stayed 2 nights in February 2018

              Not really good location”

              It's a bit far from center. But Clean, comfort and staff ware friendly and helpful.

              Reviewed February 15, 2019
              12345
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              Citin Seacare Pudu by Compass Hospitality
              |Good 6.8
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              Check in. Step out.
              Experiences on Agoda. Because your room is just the beginning.

              • Very good location
              • Petaling Street
              • Puduraya Bus Terminal is within 0.07 km